Top Language Jobs

French Customer Service Representative � Top Customer Care

Title: French Customer Service Representative � Top Customer Care
Salary: Attractive
Location: Ireland, Dublin Region, Dublin, Dublin 15
Languages: English, French
Posted: 23rd May 2012

Responsibilities:

- Answer phone and email enquiries from eBay Top Traders
- Build and sustain an extremely high level of skills centred on sophisticated customer handling and superior communication
- Express a significant capacity to troubleshoot all products related to the eBay & PayPal platforms and clearly offer solutions or recommendations
- Own customer issues to the point of resolution, keeping Top Traders updated throughout.
- Ensure all information related to customer issues is logged and tracked
- Provide a quick and thorough understanding of customer priorities & identify key improvement areas. Understand our customer needs & act with the customer in mind
- Promote & encourage best practice on eBay
- Provide direction to Top Sellers on how to improve their business performance on eBay (on Shop - Features, Seller Dashboard, DSR's, Shipping, Policy, etc)
- Be an advocate and ensure satisfaction of the Top Trader group
- Provide up-selling, cross-selling and account retention services as directed or needed
- Achieve Quality, Satisfaction & Metric driven Targets as set out by Supervisor
- Utilize discretion and deliver timely judgments with the primary goal of resolving the client problem and retention of a satisfied customer
- Ensure you keep up-to-date with all relevant updates/new features by keeping up-to-date with outlook emails/team updates etc
- Establish relationships and closely coordinate with your team, supervisor, manager and various departments to completely resolve inquiries

Requirements:

- Minimum of 1 year previous customer service experience within a call centre/call handling environment is essential
- Fluency in English and Frence both spoken and written is essential (other EU languages preferable)
- A proven ability to deal with challenging customers and situations
- Must be proven performer in achieving metrics
- An excellent communicator with the ability to build and maintain strong working relationships
- Ability to work in a phone based customer focused, target-driven environment
- Proven problem-solving skills and experience in delivering practical solutions
- A high degree of flexibility, team spirit and independence
- Technical skills: familiar with working on the Internet with a working knowledge of Microsoft
- Office programs such as Outlook, Excel and Word
- Educational Qualifications: Some college experience preferred
- Available to work evening and weekend shifts
- General understanding of eBay- it is an advantage if you are a buyer or seller on eBay
- Eligibility to work in Ireland

Chinese (Cantonese or Mandarin) Speaking Product Data Translators

Title: Chinese (Cantonese or Mandarin) Speaking Product Data Translators
Salary: Dependent on Experience
Location: United Kingdom, Yorkshire, West Yorkshire, Leeds
Languages: English, Cantonese, Mandarin
Posted: 23rd May 2012

If you have an impressive grasp of electronic engineering � and a Cantonese or Mandarin speaker � we have a tailor-made opportunity for your talents at Farnell element14.

Forward-thinking, fast-paced and results driven, we�re an established, global, multi-channel distribution FTSE 250 company, providing electronic and industrial products to millions of engineers and purchasing professionals around the world. And we�d like you to support us by translating product descriptions, technical attribute data and catalogue modules as part of our global team, and in return we will support you in your personal and professional development.

You won�t need a formal product qualification � though if you do, this would be ideal. What you will need, however, is a sound working knowledge of our products, as well as a complete understanding of Microsoft Office. It goes without saying you�ll be an able and accurate translator with a flexible approach and outstanding all-round communication skills. English language skills are also essential.

Full training on our in-house software packages, including STEP, Trados and TMS, will be provided.

If you�d like to be part of our knowledgeable team and work in an environment that thrives on honesty and teamwork, click "Apply" today.

Swedish Speaking Product Data Translators

Title: Swedish Speaking Product Data Translators
Salary: Dependent on Experience
Location: United Kingdom, Yorkshire, West Yorkshire, Leeds
Languages: English, Swedish
Posted: 23rd May 2012

If you have an impressive grasp of electronic engineering � and a Swedish speaker � we have a tailor-made opportunity for your talents at Farnell element14.

Forward-thinking, fast-paced and results driven, we�re an established, global, multi-channel distribution FTSE 250 company, providing electronic and industrial products to millions of engineers and purchasing professionals around the world. And we�d like you to support us by translating product descriptions, technical attribute data and catalogue modules as part of our global team, and in return we will support you in your personal and professional development.

You won�t need a formal product qualification � though if you do, this would be ideal. What you will need, however, is a sound working knowledge of our products, as well as a complete understanding of Microsoft Office. It goes without saying you�ll be an able and accurate translator with a flexible approach and outstanding all-round communication skills. English language skills are also essential.

Full training on our in-house software packages, including STEP, Trados and TMS, will be provided.

If you�d like to be part of our knowledgeable team and work in an environment that thrives on honesty and teamwork, click "Apply" today.

Customer Service in Airline Business - DUTCH speaker, center of Prague

Title: Customer Service in Airline Business - DUTCH speaker, center of Prague
Salary: To Be Discussed
Location: Czech Republic, Praha, Prague
Languages: English, Dutch
Posted: 9th May 2012

BlueLink International CZ is an international customer service centre belonging to Air France Group. We are providing assistance line in the field of luggage claims, loyalty programmes, booking of flight tickets and other customer services to airline and hotel chain clients.

Currently we are looking for new colleagues for the position:

Customer Support Coordinator in Airline Business � DUTCH NATIVE SPEAKERS

Main responsibilities:

* Providing full support to our customers - world-known airlines
* Phone and email communication with passengers in the area of air ticket reservations
* Suggesting optimal solutions in accordance with internal procedures
* Working with special airline applications

We require:

* Dutch speaker with advanced level of English
* Good communication skills
* Ability to provide perfect customer service
* Professional attitude, punctuality, reliability and responsibility
* Time flexibility (opening hours from 8 am till 10 pm)

We offer:

* Full training program
* Benefits: discounted flight tickets, language courses, fitness, swimming pool, meal tickets
* 23 paid days off
* Everyday communication with speakers
* Multicultural environment
* Modern and friendly working environment
* Offices located in the center of Prague, close to the Wenceslas Square

Starting date: June 2012

Notice: By reacting on this vacancy I agree that company BlueLink International CZ s. r. o. can process and keep my personal data which are filled-in or attached to this email. Personal data will be processed according to the Commission Decision 2001/497/EC and Act No. 101/2000 Coll. on Personal Data Protection. I provide these data to BlueLink International CZ s. r. o. solely for the purpose of selection process and for period of its duration, maximally for 1 year since it has been sent or until a written form revocation.

Finnish or Norwegian Market Development Specialists

Title: Finnish or Norwegian Market Development Specialists
Salary: Dependent on Experience
Location: Poland, ma?opolskie, Kraków
Languages: English, Finnish, Norwegian
Posted: 9th May 2012

Market Development Specialists
Must be fluent in English and one of the following languages:
Finnish or Norwegian

Your customer service expertise and foreign language skills are just what we�re looking for at element14 � a well-established, global, multi-channel distribution FTSE 250 company, providing electronic and industrial products to millions of engineers and purchasing professionals around the world.

Join us for an outstanding opportunity for personal and career development. In this fast-growing, fast-paced, open and collaborative environment you will have a unique chance to advance your career � deliver results and your initial role will be just the starting point.

We are one of the first organisations to set up a service centre in Krakow that is solely focused on solutions selling, demonstrating our forward-moving, fast-track attitude. To match this we need highly motivated people who will provide a seamless customer service experience for our clients. Working with the marketing team, your role will involve developing our customer base, identifying openings for solutions selling and ensuring that we maximise our repeat business opportunities. Understanding changeable market conditions, key suppliers and board-level products, you will negotiate winning situations and be able to adapt your approach according to the customer contact.

If you have a background in mentoring or telemarketing team leadership, your skills will also see you manage a team and deliver successful tactical outbound campaigns.

Degree educated with relevant language skills, especially Finnish or Norwegian, as well as demonstrable customer-focused experience, preferably gained in the electronics industry, you will need a clear insight into the target market and its customs. An excellent communicator, you will combine knowledge of solutions selling with strong influencing skills.

In return for your hard work, we will continuously encourage you to bring new ideas to our business and develop your skills and talents. Shape the future of the new centre and we will shape yours.

To find out more and apply, please email your CV in English by clicking "Apply" today

German Speaking Product Data Translators

Title: German Speaking Product Data Translators
Salary: Dependent on Experience
Location: Germany, Bayern, München
Languages: English, German
Posted: 23rd May 2012

If you have an impressive grasp of electronic engineering � and a German speaker � we have a tailor-made opportunity for your talents at Farnell element14.

Forward-thinking, fast-paced and results driven, we�re an established, global, multi-channel distribution FTSE 250 company, providing electronic and industrial products to millions of engineers and purchasing professionals around the world. And we�d like you to support us by translating product descriptions, technical attribute data and catalogue modules as part of our global team, and in return we will support you in your personal and professional development.

You won�t need a formal product qualification � though if you do, this would be ideal. What you will need, however, is a sound working knowledge of our products, as well as a complete understanding of Microsoft Office. It goes without saying you�ll be an able and accurate translator with a flexible approach and outstanding all-round communication skills. English language skills are also essential.

Full training on our in-house software packages, including STEP, Trados and TMS, will be provided.

If you�d like to be part of our knowledgeable team and work in an environment that thrives on honesty and teamwork, click "Apply" today.

Bilingual Senior Decisioning Architect

Title: Bilingual Senior Decisioning Architect
Salary: Excellent
Location: Germany, Bayern, München, Munich
Languages: English, German
Posted: 23rd May 2012

Job Purpose:
�To become an advocate of Pega Decision Management (PDM), championing its use throughout external client�s business
�Engage and negotiate with client stakeholders to ensure customer centricity of strategies and to optimise customer commercial investment
�Architect, build, deliver & manage multi-channel inbound and outbound Decisioning Frameworks achieving consistency and relevancy across all customer touch points following Pega decsioning best practice expertise.
�To become an expert in PDM and be able to execute and monitor activity through all delivery channels

Specialization/Domains:
�Financial Services, in particular risk management
�Telecommunications and Media, in particular retention
�For Any vertical; customer centric up sell, cross sell and retention

Requirements and Qualifications:
�Knowledge of direct marketing principles & processes � such as propensity modeling, control groups, measurement, test & learn
�Good understanding of customer strategy, contact optimisation & interpretation of analytics
�Experience of databases including tools / processes and an aptitude to adapt & use new technology
�Communication & negotiation skills, able to effectively present, engage and communicate with key stakeholders at all levels of seniority
�Strong organisational and workload planning/management skills
�Possesses the appropriate level of technical/ functional expertise and knowledge.
�Entrepreneurial drive and innovator.
�A BA/ BS Degree required.
�Required to have previous statistical or rules based development experience with a minimum of 5 years of relevant experience in analysis, requirement gathering, design and development of enterprise Decisioning based application systems.

Responsibilities
�Execute high quality deliverables across all project phases (scope through UAT). Using PDM to support inbound and outbound Decision Logic Framework development
�Manage the design and build of the rules that drive Decisioning for all areas, including contention between customer, segment or product objectives.
�Work with Marketing / Risk / Channels / other Business Units to drive customer strategy development
�Optimize use of modeling insights, analysis, and reporting to maximize effectiveness of strategies, return on investment and a positive customer experience
�Work with analysts to ensure each strategy can be, and is, measured effectively
�Ensure each strategy is built with adherence to standard processes & an appreciation of statistical requirements of control groups and measurements
�Work with Business Technical Teams to highlight any problems with tools / data and identify improvements in process / data / tool use
�Identify and help the client realize opportunities for improvement through analytics and decisioning
�Understanding and appreciation of testing processes with the ability to design and carry out testing at relevant phases of a project.
�Proactively collaborates with other decisioning architects to contribute to Pega�s internal knowledge capital and best practices.
�Ensures delivered Decision Strategy Frameworks meet and perform to technical and functional requirements.
�Complete work in time / effort budget.
�Ability to guide and mentor the transition of skills to customer resources

Non-Essential Functions:
�Perform special projects and other duties as assigned.

Time Allocation
�Business Development 10%
�Professional Development: 10%
�Delivery utilization of 80%

PEGA PS COMPETENCIES

Delivery and Drive for Results:
�Self-motivated with the ability to operate independently, work proactively, and to achieve results without close supervision.
�Demonstrated practical, hands-on, �can-do� approach, and the ability to work efficiently and creatively.
�Exhibits and champions excellence in work and a willingness to embrace change.
�Strong analytical, diagnostic and problem solving skills.

Customer Focus:
�Demonstrated commitment to and proficiency in customer service culture.
�Project a positive appearance and attitude at all times.

Pega Expertise:
�Ability to multitask, manage multiple and simultaneous priorities/projects, and prioritize a heavy workload in a fast paced, dynamic environment is required.
�Ability to exercise sound judgment, and strong conflict resolution skills.

Learning:
�Demonstrated ability to research and analyze various types of data information.
�Proactive approach towards improving processes and systems.

Integrity and Trust:
�Ability to establish credibility with clients.
�Ability to handle confidential client matters.

Teamwork:
�Strong written and verbal communication skills.
�Ability to make large group presentations and consult effectively one-on-one.
�Strong desire to work as a member of a team.

Supervisory Responsibility: Acts independently to determine methods and procedures on new or special assignments. May supervise the activities of others.

Sphere of Influence/Scope: Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Provides guidance to subordinates within the latitude of established company policies. Recommends changes to policies and establishes procedures that affect immediate organization(s).

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential function in a satisfactory manner. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sachbearbeiter(in) Buchhaltung/Rechnungsprüfung, englisch, französisch und deutsch

Title: Sachbearbeiter(in) Buchhaltung/Rechnungsprüfung, englisch, französisch und deutsch
Salary: keine Angaben
Location: Germany, Rheinland-Pfalz, 55576 Sprendlingen
Languages: English, French, German
Posted: 9th May 2012

Steigen Sie bei uns ein!

Als führendes Unternehmen am wachsenden internationalen Reisemobilmarkt hat sich die Eura Mobil Gruppe eine starke Position erarbeitet. Mit den Marken Eura Mobil und Karmann-Mobil decken wir das gesamte Spektrum moderner und qualitativ hochwertiger Reisemobile ab.

Wir suchen zum nächstmöglichen Zeitpunkt:

Sachbearbeiter(in) Buchhaltung/Rechnungsprüfung

In unserem Buchhaltungsteam erwarten Sie anspruchsvolle und vielseitige Aufgaben. Ihr kaufmännischer Berufsabschluss und Ihre Fremdsprachenkenntnisse qualifizieren Sie für die Buchhaltung wie auch die Rechnungsprüfung und die Kommunikation und Koordinierung mit unserer französischen Zentrale. Für unsere Kunden und Lieferanten im In- und Ausland sind Sie kompetente(r) Ansprechpartner(in) in allen Fragen des Rechnungswesens. Des Weiteren gehört die Pflege der Stammdaten unserer Kunden und Lieferanten zu Ihrem Aufgabengebiet.

Sie passen am besten zu uns, wenn Sie
� einen Abschluss als Bilanz- oder Finanzbuchhalter(in) besitzen,
� sich auf Berufserfahrung im Bereich der Buchhaltung stützen können,
� sehr gute Französisch- und gute Englischkenntnisse in Wort und Schrift mitbringen,
� freundliches und kundenorientiertes Verhalten zu Ihren Stärken zählen,
� gewissenhafte und termingerechte Aufgabenerfüllung für selbstverständlich halten,
� Freude an der Arbeit im Team haben.

Wenn Sie an der o.g. Position interessiert sind, senden Sie uns bitte Ihre vollständigen Bewerbungsunterlagen mit Angabe Ihrer Gehaltsvorstellungen und Ihres frühestmöglichen Eintrittstermins.

Junior International Business Consultant

Title: Junior International Business Consultant
Salary: Competitive + Benefits
Location: Czech Republic, Praha
Languages: English, Russian, Czech
Posted: 9th May 2012

Become a member of a renowned team of experts!

Are you ambitious, willing to develop your business and analytical skills? Do you aspire to be actively involved in business consulting? Are you seeking the opportunity to travel and use English on a daily basis?

Adastra Business Consulting is offering you a career in an elite, state-of-the-art, sales-oriented company.
Job description:

* processing descriptions according to the requirements of our client onsite, incl. a detailed design of the process
* identifying potential problems and weaknesses in business processes
* analyzing data in collaboration with technical consultants
* designing solutions to improve the overall effectiveness of the client�s business and related modifications within these processes
* providing pilot solutions and testing (in collaboration with IT and technical consultants)
* creating and presenting the new process to the client

We are seeking:

* University graduates with excellent communication skills, possessing an advanced knowledge of English (Czech, Russian, Chinese and French is also an advantage)
* Creative and analytical thinkers
* Team members willing to travel and work on projects abroad (ranging from a few months to 1-2 years)
* Knowledge of one or more of the following areas is an advantage
o data processing (pivot tables, SQL, Access, etc.) and data mining techniques
o marketing campaigns management
o risk management
o common analysis
o budgeting, planning
o finance management

We offer:

* performance-based salary
* a wide scope of financial and non-financial benefits
* cell phone and laptop
* the opportunity to obtain real experiences while working on international projects in Western and Eastern countries
* training with renowned experts who will closely cooperate with you
* professional career development opportunities for every associate

Italian language teacher needed in Reedwood City, CA

Title: Italian language teacher needed in Reedwood City, CA
Salary: per hour
Location: USA, California, San Mateo, Redwood City, CA
Languages: English, Italian
Posted: 2nd May 2012

Language Trainers is an international language training company offering private language classes throughout the country . Our clients, either individuals or companies, typically look for tailor made training at their homes or offices. They always tell us their training needs before they book with us and it is our job to recruit the best possible tutor - we hope it is you!

While we are looking specifically for tutors for our client (as specified below), we generally seek instructors across the state (especially, but not exclusively for our 5 main languages: English, Spanish, French, German, and Italian)
Please feel free to apply (and/or encourage colleagues to apply) even if you cannot take on this particular position.

Currently, we are urgently seeking a trainer for one of our clients. Course details are:

Language Required: Italian
Location: Redwood City, CA 94065
Length of Course: 30 hours
Type of Course: General
Number of Students: 1 adult
Level of Student(s): elementary
Specific Requirements: not available yet
Preferred Start Date: as soon as possible
Preferred Schedule: the students is flexible: Mondays, Wednesdays and Fridays in the mornings

Compensation is negotiable depending on qualifications and experience. We are also happy to discuss travel costs. We require very little administration or paperwork from you.

In order to be eligible for this position, you should have a high written and oral language level and/or have a language degree and at least two years experience in teaching. You will also be required a visa/work permit if you are not a citizen.

Candidates who do not match these criteria will not be considered in the recruitment process. We offer freelance part time positions, and cannot sponsor any visa.

If you think you are the right teacher for this position please send your resume and references.

We look forward to hearing from you!

Group Property Data Analyst (fluent in Dutch, French and English)

Title: Group Property Data Analyst (fluent in Dutch, French and English)
Salary: to be discussed
Location: United Kingdom, London, West London, North Acton
Languages: English, Dutch, French
Posted: 16th May 2012

The Carphone Warehouse is the largest independent mobile retailer in Europe with over 7,000,000 units sold annually. With 20% market share and 6% year on year growth, we're one of the most well-known success stories in British retail.

The next phase of this impressive growth is to become Europe's leading connectivity specialist. As the mobile market matures and technology continues to evolve at a rapid pace, The Carphone Warehouse is leading the way toward an increasingly connected world.
Immerse yourself in our future, and you could have an inspiring career ahead of you. Today is yesterday. Live tomorrow.

Profile:

We are looking for a Group Property Data Analyst to become an integral part of the property team which is playing a leading role in Carphone Warehouse�s rapid growth.
This is a key role so you�ll have the ability to interpret complex documents such as legal documents/leases, recognising and taking full ownership in resolving any potential problem areas. It is essential for you to be good in planning and organising, whilst paying careful attention to detail. This role requires a team player with the personality, drive and determination to see the project to its conclusion.

Main Duties & Responsibilities:

� Analysis of lease contract details & other legal documents
� Data input and analysis
� Escalation of queries to local Property and Finance teams
� Maintaining and entering accurate & up-to-date data on the Property Management database (ECS-QUBE) as well as other reports
� Flagging future lease events to management and their administrative follow-up
� Ensuring that any outgoing & receivables are tied back to the lease contract
� Producing monthly financial & property related reports for local Property, Finance and Shared Service Departments, as well as any other ad hoc reporting
� Responsible for established processes & maintaining good working relationship with all the different departments
� General administration tasks i.e. data cleansing, filing, scanning and maintenance of the document management system

Knowledge/Skills:

Essential:

� Fluency in English, French, Dutch
� Proven work experience
� Attention to detail & accuracy is critical
� Must be very organized & able to multi-task
� Analytical approach to problem solving & good decision making
� Highly concentrated on the task in hand
� Computer literacy with Advanced level Excel and Word skills
� Used to working with data and carrying out routine tasks
� Used to working with a Management database

Desirable:

� Basic legal knowledge of property, in particular commercial property lease contracts and terminology
� Previous use of a Property Management database such as ECS-Qube or Oracle is highly desirable
� Further advanced language skills in Swedish, German, Spanish or Portuguese
� Accounts/Finance experience

Bilingual User Experience Senior Architect

Title: Bilingual User Experience Senior Architect
Salary: Excellent
Location: Germany, Bayern, München, Munich
Languages: English, German
Posted: 23rd May 2012

Key Result Areas:
-Subject matter expert for PRPC implementation regarding UI concepts and design strategies
-Gather requirements of users/stakeholders and rapidly create wireframes that represent the concepts being discussed. Help direct discussions to conceive and later validate UI concepts and metaphors.
-Conduct front-end UI analysis, interviewing, user/task analysis.
-Create high fidelity prototypes within Pega�s application development tools and validate with users
-Work with Engineering to ensure the technical feasibility of designs and guide the interface through the development process.
-Support use of PRPC to implement the UI for external customer applications.

Critical Competencies

Functional Expertise:
-In-depth knowledge of User Interface Design principals, Human Factors, User Centered Design Processes, Interaction Design guidelines, Usability Methodologies, industry standards and trends, platform standards, and the software development process. Equally important is an innate sense of how people perceive and interact with software.
-Experience working on enterprise-scale, multi-tier, web-based commercial software applications. Extensive experience with rich-client interfaces; preferably browser-based but thick-client is also valuable.
-Become expert on PRPC�s UI-related functionality and serve as a subject matter expert within the Global Services organization.
-Capable of thinking at a conceptual level, identifying unifying UI metaphors, and working on a dynamically generated, multi-product UI framework.
-Experience mentoring and reviewing the work of outside consultants and vendors and working collaboratively to develop UI artifacts.
-Ability to juggle several projects simultaneously without missing deadlines
-Well-developed problem-solving ability and critical thinking skills
-Excellent verbal and written communication skills are mandatory. Must be able to articulate complex concepts to a diverse audience.
-Expert knowledge of HTML, CSS, JavaScript, Ajax, Visio, and Microsoft Office.
-Strong desire to learn and develop additional skills and expertise over time.
-Development experience, especially with Java, is a plus.

Behavioral and Interpersonal:
-Ability to communicate with wide variety of personalities.
-Ability to work and thrive in a fast paced environment.
-Flexibility (ability to change direction based upon team and stakeholder consensus).
-Ability to listen and interpret communication into product design.
-Positive attitude.
-Actively work with team.
-Role modeling.

Education and Experience Requirements:

Minimum Level of Education: BA/BS Degree + 5 years of experience or Masters in related field

Type of Experience and Minimum Number of Years:
Background in information systems, Web development, interactive design, Human Factors, Human-Computer Interaction, Product Design or a related field.

Spanish Speaking Product Data Translators

Title: Spanish Speaking Product Data Translators
Salary: Dependent on Experience
Location: United Kingdom, Yorkshire, West Yorkshire, Leeds
Languages: English, Spanish
Posted: 23rd May 2012

If you have an impressive grasp of electronic engineering � and a Spanish speaker � we have a tailor-made opportunity for your talents at Farnell element14.

Forward-thinking, fast-paced and results driven, we�re an established, global, multi-channel distribution FTSE 250 company, providing electronic and industrial products to millions of engineers and purchasing professionals around the world. And we�d like you to support us by translating product descriptions, technical attribute data and catalogue modules as part of our global team, and in return we will support you in your personal and professional development.

You won�t need a formal product qualification � though if you do, this would be ideal. What you will need, however, is a sound working knowledge of our products, as well as a complete understanding of Microsoft Office. It goes without saying you�ll be an able and accurate translator with a flexible approach and outstanding all-round communication skills. English language skills are also essential.

Full training on our in-house software packages, including STEP, Trados and TMS, will be provided.

If you�d like to be part of our knowledgeable team and work in an environment that thrives on honesty and teamwork, click "Apply" today.

Customer Service in Airline Business - GERMAN speakers, center of Prague

Title: Customer Service in Airline Business - GERMAN speakers, center of Prague
Salary: upon agreement
Location: Czech Republic, Praha
Languages: English, German
Posted: 16th May 2012

Do you want to speak with native speakers at work on a daily basis?
Do you want to have the feeling that you helped someone or provided a useful service to someone?
Do you like to getting to know new countries, people and their cultures?

We can offer you exactly such a job!

We are an international provider of customer service aimed at airline business BlueLink International CZ in Prague and right now we are looking for new colleagues for the position:

Customer Service Coordinator � with excellent GERMAN

What are you going to do?

� Book air tickets by the phone
� Work for Air France, Delta Airlines and KLM customers
� Provide phone support to the passengers
� Work with online booking programs such as Amadeus

What do we await?

� Excellent knowledge of German language
� Communicative level of English language
� Willingness to communicate and help customers
� Professionality, punctuality and responsibility

And for that we offer:

� To teach you everything you need
� Discounted flight tickets, language courses, gym, swimming pool and meal tickets
� 23 paid days off
� Everyday communication with native speakers
� Multicultural team of people from the whole world
� Modern and friendly working environment
� Offices located in the center of Prague, close to the Wenceslas Square

We start in May 2012! Join us!

If you are interested in this position, please send us your structured CV in English language to hr@bluelinkservices.cz. Thank you.

Bilingual Senior System Architect

Title: Bilingual Senior System Architect
Salary: Excellent
Location: Germany, Bayern, München, Munich
Languages: English, German
Posted: 23rd May 2012

Job Purpose: Responsible for providing high quality consulting services on all project assignments. Works as part of a project team to ensure that the business and technical architecture of the delivered solution matches customer requirements. May have a specialization in either a target vertical industry or functional area (e.g., CRM, deployment, etc.).

Roles and Responsibilities:

-Actively participate in the requirements, design and build phases; delivering high quality deliverables.
-Assist with planning and execution of unit, integration and user acceptance testing.
-Have an advanced understanding of the main features of PRPC; their features and limitations.
-Assist in the identification of enhancements to the core base product.
-Facilitate knowledge transfer of PRPC functionality and application functionality
-Complete work in time / effort budget. Provide proactive update to Engagement Leader if timelines or effort estimate are in jeopardy.
-Provides regular updates to Engagement Leader on project progress and outstanding issues.
-Customer Success (realization of business benefit).
-Other responsibilities and key result areas will be assigned as required.

Education and Experience Requirements:

-Bachelor of Science Degree with 5 years of experience, or Masters Degree with 2 years of experience (Computer Science, Computer Engineering, and/or Electrical Engineering).
-Knowledge of all phases of software development including design, coding, testing, debugging, implementation, and support of large-scale, business centric and process based applications.
-Experience building and implementing model-driven, enterprise-level business solutions.
-Exposure to a variety of technologies, including, but not limited to, WebSphere or Weblogic, J2EE (JSP, Servlets, EJB, XML, Java), .Net, Oracle, DB2, and MS/SQL.
-Demonstrated knowledge of and applicability of Object-Oriented techniques and principles.
-Demonstrated professional communication skills.
-Prior consulting or client service delivery experience is a plus.
-Specialization in a functional area or industry domain, including healthcare, insurance, or financial services, a plus.
-Opportunity to complete PegaRules Process Commander (PRPC) Certified System Architect (CSA) and Certified Senior System Architect (CSSA) Training and Certification within 3 months of joining Pega.

Russian Speaking Product Data Translators

Title: Russian Speaking Product Data Translators
Salary: Dependent on Experience
Location: United Kingdom, Yorkshire, West Yorkshire, Leeds
Languages: English, Russian
Posted: 23rd May 2012

If you have an impressive grasp of electronic engineering � and a Russian speaker � we have a tailor-made opportunity for your talents at Farnell element14.

Forward-thinking, fast-paced and results driven, we�re an established, global, multi-channel distribution FTSE 250 company, providing electronic and industrial products to millions of engineers and purchasing professionals around the world. And we�d like you to support us by translating product descriptions, technical attribute data and catalogue modules as part of our global team, and in return we will support you in your personal and professional development.

You won�t need a formal product qualification � though if you do, this would be ideal. What you will need, however, is a sound working knowledge of our products, as well as a complete understanding of Microsoft Office. It goes without saying you�ll be an able and accurate translator with a flexible approach and outstanding all-round communication skills. English language skills are also essential.

Full training on our in-house software packages, including STEP, Trados and TMS, will be provided.

If you�d like to be part of our knowledgeable team and work in an environment that thrives on honesty and teamwork, click "Apply" today.

Associate Consultant - Fluent in Portuguese

Title: Associate Consultant - Fluent in Portuguese
Salary: OTE 40,000- 90,000 First Year
Location: United Kingdom, London, Central London, SW1H 0HW
Languages: English, Portuguese, Spanish
Posted: 23rd May 2012

Hamlyn Williams is a boutique Executive recruitment consultancy that specialises in placing Corporate Governance, Front Office and Investment Management professionals across the UK, Europe and the Americas. We offer Retained Search, Contingency Search and Interim/Contract recruitment solutions.

Hamlyn Williams has an exciting opportunity to bring on board Associate Consultant�s � Senior Consultants who will be joining one of the fastest growing recruitment firms this year. We have a vision of rapidly expanding the company with expansion plans to have an office in Brazil by Quarter 1 in 2013 and offices in New York, Dubai and South-East Asia at later dates.

Key Responsibilities:-

You will be responsible for supporting the work of the Senior Consultants through research and the gathering of appropriate market intelligence. This will involve taking ownership of roles gained by the Consultants, managing the process and making the placements.

Key Areas of Responsibility:-

� Billing
� Meeting set Key Performance Indicators
� Gathering information
� Developing business
� Retaining customers (clients/candidates)
� Acquiring new customers (clients/candidates)
� Excellent Communication

Activities Overview:-

� KPI activity; sourcing resumes, sending resumes, meetings, screening, adding managers, interviews,
� Offers, etc.
� Workload Planning and organisation
� Systems updates
� Administration
� Information gathering and recording
� Communication with team
� Communication with candidates and clients
� �On the job� training as required
� Conducts candidate sourcing activities as necessary

We are a highly competitive organisation that looks for high performance graduates who thrive in a competitive environment and are results driven. Salary remuneration is highly competitive and usually is a lot higher than other graduate entry type positions, such as Investment Banking or law.

If you are interested in such an opportunity, please click "Apply" today. For further information on careers, please visit our careers page at www.hamlynwilliams.com

Turkish & English Speaking Customer Service Representative

Title: Turkish & English Speaking Customer Service Representative
Salary: Dependant on Experience
Location: France, Ile de France, Paris, Paris
Languages: English, Turkish
Posted: 9th May 2012

Customer Service Representative (EN/Turkish)
Customer Relations Department

Office: Paris

Wargaming.net is looking to immediately hire bi-lingual Turkish/English Support Services Representatives for its new Paris office.

Type of contract: permanent

Main Responsibilities:

� Respond to customer inquiries in an engaged, professional and timely manner through various contact channels both verbally and in writing.
� Resolve game, account and technical support issues with a superb attention to detail while ensuring the support experience is a positive one.
� Gather information and provide regular feedback about common issues to our development team to help improve both our games and services.
� Investigate and action cheating behavior and other TOS violations.
� Take part in the creation, active review and improvement of service policies and procedures to constantly improve and evolve our service while focusing on the customer experience.
� Keep yourself pro-actively up to date with new content and product releases through self-guided e-learning as well as provided training.
� Engage in open sharing of best practices and peer coaching to ensure constant improvement of the service provided to our customers.
Additional Responsibilities may include:
� Ad hoc translations of service articles and game related materials
� Participation in live events and conventions interfacing with our player community
� Stay in touch and engage with our player base by sharing tasks with our community team
� Other tasks as required

Requirements:

� Excellent written and verbal communication skills in English & Turkish
� Minimum 2 years of customer service experience
� Ability and willingness to work alternating shifts and weekends as required by the business
� Quick thinking and creative problem solving skills
� Passion for PC / video games and the ability to understand and emphasize with the unique needs and passions of our player community.
� Being enthusiastic about providing outstanding customer service and ability to maintain a positive and professional attitude in all interactions
� Team player with a high level of self-organization and collaborative personality
� Expert knowledge of Microsoft Office applications, particularly Excel and Word

Pluses:

� Additional language skills, particularly: German, Polish, French, Spanish or Czech
� Experience working in multilingual & multicultural environments
� Experience with online-based task tracking systems
� Detail knowledge of and passion for World of Tanks
� Familiarity with the online gaming industry

Wargaming is an internationally operating company with offices in Belarus, France, Germany and the United States, our official office language is English.

All application forms need to include a cover letter and curriculum vitae in English please send by clicking apply.

Please also make sure to indicate in your email's subject line which position you are applying for.
Only applications with all required information in English can be considered and processed.

Multilingual Facilities Coordinator

Title: Multilingual Facilities Coordinator
Salary: competitive
Location: The Netherlands, Noord-Holland, Amsterdam, Amsterdam
Languages: English, Dutch, French, German
Posted: 23rd May 2012

Job Purpose:

A strong innovative, possibility thinker and highly organized, creative team-player to perform a variety of office functions including reception duties within a regional office. Focus on, operational administration tasks, meeting organization, vendor relationships, invoice processing, reports. Uses skills as an experienced professional, with in depth knowledge of regional languages, customs, and culture, and with a full understanding of industry practices and company policies and procedures. Demonstrates good judgment in obtaining solutions. Deals effectively with pressure and capably performs and meets requirements while managing stressful situations. Receives little instruction on daily work, determines methods and procedures on new assignments. Handles highly confidential information, and has excellent communication skills.

Key Result Areas:

-Provide administrative assistance to the Amsterdam & other regional offices but not limited to:

-Manages Reception area, maintaining the effectiveness of the area in order to ensure Customers, Visitors and Employees observe a professional environment.

-Order processing office equipment and consumables.

-Logging TSG tickets for maintenance issues.

-Inventory monitoring.

-Requesting quotes to ensure best price and service.

-Monitoring housekeeping, such as cleaning, catering and liaising with contractors regarding any issues arising.

-Reception phone cover for Paris & Munich.

-Organizes all outside catering for business lunches/breakfasts.

-Builds relationships with Vendors and monitors the stock for the beverages in the UK office.

-Main point of contact for Travel issues and bookings.

-Build and manage relationship with suppliers and building management.

-Handle initial financial needs: Purchase Orders, Accounts Receivable, Accounts Payable and taking enquiries from internal customers and vendors across regional offices.

-Establish and maintain the preferred vendor list (working with the Facilities Manager) in order to optimize facilities and office related purchases
-Purchase products following the guidelines in the Pega authority matrix and maintain inventory levels of key repeatable items.
-Create and oversee Shipping & Receiving processes and procedures.

Other responsibilities and key result areas will be assigned as required

Critical Competencies

Functional Expertise: (add competencies if needed)
-Accountability
-Decision Making
-Possesses the appropriate level of technical/functional expertise and knowledge.
-Understands and applies procedures, regulations, and policies related to areas of specialized expertise.
-Utilizes technology-based tools and processes
-Continuous learning and development
-Customer service orientation
-Results oriented
-Multi lingual (Dutch, English, French & German essential)

Education and Experience Requirements:

Type of Experience and Minimum Number of Years: General office management experience in excess of 5 years.

French speaking IT Support Analyst

Title: French speaking IT Support Analyst
Salary: up to £24K - Dependant Upon Experience
Location: United Kingdom, East Midlands, Nottinghamshire, Nottinghamshire
Languages: English, French
Posted: 2nd May 2012

An excellent opportunity exists for a French speaking IT Support Analyst to join a small and dedicated IT team in providing an exceptional level of service to a wide variety of users. The role is with the UK�s largest sports Retailer, who is undergoing fast expansion into Europe.

The primary responsibility of the IT Support Analyst is to handle calls to the IT Support Desk, providing support by answering queries over the telephone, via email and Sharepoint. The department's customers consist of retail branches throughout the UK and Europe, warehouse and Head Office personnel as well as home users and remote offices. You will be supporting a broad range of systems, including EPOS terminals and related hardware, desktop/laptop hardware, handheld scanners, Cisco networking equipment and back office systems. You will take ownership of all calls and problems reported to you, ensuring they are resolved within SLAs and escalated where necessary.

Other day to day duties include proactive system checks, Active Directory and server administration, account maintenance, and system documentation. There will also be plenty of opportunities to assist in project work which often involves implementing bleeding edge new technologies.

Team/Department Information

The IT department consists of five teams, Support Desk, Workshop, Networks, Development and Systems. The Support Desk is currently made up of 10 members and provides support from 0700 - 2300 weekdays, 0700 - 2000 Saturdays and 0900 - 1900 Sundays. Therefore the role requires shift work, involving approximately 1 in 5 weekends. Your working day will be a 9 hour shift.
We pride ourselves on being a dynamic and responsive group of professionals who will endeavor to overcome any problems presented, utilizing any and all resources and technologies at our disposal. You will not find your typical IT or Support desk environment here!

Key Accountabilities

� Attempt to fix issues first time, if the issue has to be escalated maintain ownership of the problem
� Ensure all queries raised to the helpdesk are resolved in a timely and professional manner
� Assist with the development and administration of IT technologies and communication systems
� Assist systems, Development, Networks Support Specialists and office staff as required

Essential experience & skills (You must have all of these skills)

� You *MUST* be able to converse fluently in French & English
� 2 + years in a Windows support / helpdesk role
� Thorough understanding of Windows XP and Windows 7
� Show a keen desire to learn new technologies
� Natural problem solver

Desirable experience and skills (Not essential but beneficial to your application)

� Office 2003 & 2010
� Basic understanding of Networks (TCPIP, WAN, LAN, ADSL,VPN)
� Experience administering Active Directory 2008
� Experience working with Windows Server 2003 or 2008 R2
� SQL query writing against Oracle or MS SQL databases
� Reporting Services 2008
� Any programming knowledge � VBA, C#, ASP.net etc�
� Exposure to Microsoft Exchange, MOM, SMS�
� Troubleshooting Cisco switches and routers & access points remotely
� Citrix Xenapp 6.0 support or Remote Desktop Services 2008 R2
� Sharepoint 2010 Exposure (workflows & administration BIG advantage)

Personal Attributes & Skills

� Integrity and Honesty
� Flexible approach
� Open and respectful with others
� Willing to take on big challenges
� Passion for technology
� Accountable for commitment, results and quality
� Confidant and friendly over the telephone and in person

Qualifications (Not essential but beneficial to your application)

� Bachelor's Degree or equivalent work experience
� Technical certifications an advantage (A+, N+, MCPs)

Special requirements/Additional Information e.g. Language Skills

� Full UK Driving License
� The ability to converse in another European language such as Flemish, Dutch, Spanish, Portuguese or German a BIG advantage

In Return We Can Offer You

� A competitive salary
� An industry beating bonus scheme that has recently been reported in our newspapers
� Staff Discount
� Excellent opportunities for progression and development within the IT team

Sports Direct is the UK�s leading sports retailer by revenue and operating profit, and the owner of a significant number of internationally recognised sports and leisure brands. Sports Direct is also a Top 10 Global Sports Retailer. The Group has retail interests outside the UK including; Belgium, Holland, Luxembourg, Slovenia, Cyprus and Republic of Ireland and has a flexible approach to entry into new markets.

Sports Direct is an Equal Opportunities Employer

German Speaking Product Data Translators

Title: German Speaking Product Data Translators
Salary: Dependent on Experience
Location: United Kingdom, Yorkshire, West Yorkshire, Leeds
Languages: English, German
Posted: 23rd May 2012

If you have an impressive grasp of electronic engineering � and a German speaker � we have a tailor-made opportunity for your talents at Farnell element14.

Forward-thinking, fast-paced and results driven, we�re an established, global, multi-channel distribution FTSE 250 company, providing electronic and industrial products to millions of engineers and purchasing professionals around the world. And we�d like you to support us by translating product descriptions, technical attribute data and catalogue modules as part of our global team, and in return we will support you in your personal and professional development.

You won�t need a formal product qualification � though if you do, this would be ideal. What you will need, however, is a sound working knowledge of our products, as well as a complete understanding of Microsoft Office. It goes without saying you�ll be an able and accurate translator with a flexible approach and outstanding all-round communication skills. English language skills are also essential.

Full training on our in-house software packages, including STEP, Trados and TMS, will be provided.

All positions will be based in Leeds although there is a possibility German speakers could be based in Munich.

If you�d like to be part of our knowledgeable team and work in an environment that thrives on honesty and teamwork, click "Apply" today.

Czech Speaking Product Data Translators

Title: Czech Speaking Product Data Translators
Salary: Dependent on Experience
Location: United Kingdom, Yorkshire, West Yorkshire, Leeds
Languages: English, Czech
Posted: 23rd May 2012

If you have an impressive grasp of electronic engineering � and a Czech speaker � we have a tailor-made opportunity for your talents at Farnell element14.

Forward-thinking, fast-paced and results driven, we�re an established, global, multi-channel distribution FTSE 250 company, providing electronic and industrial products to millions of engineers and purchasing professionals around the world. And we�d like you to support us by translating product descriptions, technical attribute data and catalogue modules as part of our global team, and in return we will support you in your personal and professional development.

You won�t need a formal product qualification � though if you do, this would be ideal. What you will need, however, is a sound working knowledge of our products, as well as a complete understanding of Microsoft Office. It goes without saying you�ll be an able and accurate translator with a flexible approach and outstanding all-round communication skills. English language skills are also essential.

Full training on our in-house software packages, including STEP, Trados and TMS, will be provided.

If you�d like to be part of our knowledgeable team and work in an environment that thrives on honesty and teamwork, click "Apply" today.

Spanish, Italian and English Speaking Customer Service Representative

Title: Spanish, Italian and English Speaking Customer Service Representative
Salary: £18,500
Location: United Kingdom, London, West London, TW1 1LR
Languages: English, Italian, Spanish
Posted: 23rd May 2012

Do you have exceptional customer service skills?

Are you fluent in Spanish, Italian and English?

If you can deliver excellent customer service in Spanish AND Italian (verbally and in writing) then we have an excellent opportunity for you. In particular, if you have lived, worked or studied in Europe, and have a strong cultural understanding of European countries this would be a distinct advantage.

We are looking for a Customer Service Representative who can build rapport, demonstrate empathy and loves talking to customers. We are currently recruiting for customer service roles representing a well-known brand. We offer excellent training, benefits and opportunities for progression.

Your Challenge:

As a Customer Service Representative you will be the first point of contact for our client�s members. Our focus is to provide members with a first class customer service exceeding their expectations every time!

As a Customer Service Agent you will:

�Receive inbound enquiries on behalf of our client from Europe, Middle East & Africa.
�Respond to members queries in a timely, polite and courteous manner.
�Work to and understand team SLAs and exceed personal KPIs.
�Display understanding and knowledge of the client�s products and services.
�Share information with your team members.
�Handle professionally membership service enquiries, payments and any follow up issues.
�Liaise between members, our client & the team to achieve excellent communication.
�Escalate any customer complaints/issues in a timely and efficient manner.
�Handle written correspondence in a timely and effective manner.
�Provide administrative support to the team.
�Highlight ideas for continuous improvement throughout the business
About You:

�Previous customer service experience
�Excellent written and spoken linguistic ability in Spanish and Italian as well as English
�A positive, customer focused attitude
�Ability to think on your feet, to multitask and use your own initiative
�Attention to detail
�Well-developed listening skills
�Team player, working towards team goals and supporting other team members
�Flexibility, understanding cultural differences
�Pursues everything with energy and drive, seldom gives up before finishing!
About Us:

arvato are part of Bertelsmann, a global company with more than 100,000 employees in over 50 countries. With a turnover in excess of 15 billion euros and with over 500 subsidiary companies, we are the people who put the X Factor and Apprentice on your television and Dan Brown on your bookshelf. arvato Contact Centres and Loyalty is one of the newest and most exciting parts of this business network and operates in 400 offices worldwide. We work with household names helping them build long-term brand loyalty with customers. A global leader in loyalty services; our value chain encompasses the full range of loyalty services bringing brands to life across every single customer touch-point.

arvato is an Equal Opportunities Employer, Embracing Diversity in the workplace.

Norwegian language teacher needed in Southampton

Title: Norwegian language teacher needed in Southampton
Salary: per hour
Location: United Kingdom, South East, Hampshire, Southampton
Languages: English, Norwegian
Posted: 16th May 2012

We are a successful language training company working with freelance trainers all over the world to provide private tuition for numerous languages, but mainly in the US and the UK. We have students (private and
corporate) who need to learn languages, anytime and anywhere. Thus we organize teachers for them at their offices or their homes.

We are currently looking for a language trainer for one of our clients.
Course details are:

Language Required: Norwegian
Location: Southampton, SO16 7HA
Length of Course: 30 hours
Type of Course: General
Number of Students: 2 adults
Level of Student(s): beginners
Specific Requirements: not available yet
Preferred Start Date: asap
Preferred Schedule: 1/week; Monday, wWdnesday or Thursday (early) evening would suit them best

Location of the classes and schedule could be re arranged. The salary is negotiable depending on qualifications and experience. We are also happy to discuss travel costs.

In order to be eligible, you should have a high written and spoken level of the language you teach and/or have a language degree and at least two years experience in teaching. You will also be required a visa/working permit if you are not a citizen of the country where we are currently searching. Candidates who do not match these criteria will not be considered in the recruitment process. The company offers free lance-part time positions, and can not sponsor your visa.

If you would like to join this growing team, please submit your resume.

We look forward to hearing form you soon!

Finnish or Norwegian Business Development Specialists

Title: Finnish or Norwegian Business Development Specialists
Salary: Dependent on Experience
Location: Poland, ma?opolskie, Kraków
Languages: English, Finnish, Norwegian
Posted: 9th May 2012

Business Development Specialists
Must be fluent in English and one of the following languages:
Finnish or Norwegian

Your business development expertise and foreign language skills, especially Finnish or Norwegian, are just what we�re looking for at element14 � a well-established, global, multi-channel distribution FTSE 250 company, providing electronic and industrial products to millions of engineers and purchasing professionals around the world.

Join us for an outstanding opportunity for personal and career development. In this fast-growing, fast-paced, open and collaborative environment you will have a unique chance to advance your career � deliver results and your initial role will be just the starting point.

We are one of the first organisations to set up a service centre in Krakow that is solely focused on solutions selling, demonstrating our forward-moving, fast-track attitude. To match this we need highly motivated people who can rise to the challenge of winning over customers. Working in our vibrant and energetic environment, you�ll liaise with people across our business to extend and develop existing and new customer relationships �identifying opportunities and presenting new solutions to exceed targets and maximise our growth. Understanding changeable market conditions, key suppliers and board-level products, you will negotiate winning situations and be able to adapt your approach according to your audience.

If you also have a background in mentoring or leadership, your skills will see you coaching and developing a team of Business Development Specialists.

As well as demonstrable experience, preferably gained in the electronics industry, you will need a clear insight into the target market culture and its customs. An excellent communicator, you will combine knowledge of consultative sales techniques with strong influencing skills.

In return for your hard work, we will continuously encourage you to bring new ideas to our business and develop your skills and talents. Shape the future of the new centre and we will shape yours.

To find out more and apply, please email your CV in English by clicking "Apply" today

French Speaking Product Data Translators

Title: French Speaking Product Data Translators
Salary: Dependent on Experience
Location: France, Rhône-Alpes, Lyon
Languages: English, French
Posted: 23rd May 2012

If you have an impressive grasp of electronic engineering � and a French speaker � we have a tailor-made opportunity for your talents at Farnell element14.

Forward-thinking, fast-paced and results driven, we�re an established, global, multi-channel distribution FTSE 250 company, providing electronic and industrial products to millions of engineers and purchasing professionals around the world. And we�d like you to support us by translating product descriptions, technical attribute data and catalogue modules as part of our global team, and in return we will support you in your personal and professional development.

You won�t need a formal product qualification � though if you do, this would be ideal. What you will need, however, is a sound working knowledge of our products, as well as a complete understanding of Microsoft Office. It goes without saying you�ll be an able and accurate translator with a flexible approach and outstanding all-round communication skills. English language skills are also essential.

Full training on our in-house software packages, including STEP, Trados and TMS, will be provided.

If you�d like to be part of our knowledgeable team and work in an environment that thrives on honesty and teamwork, click "Apply" today.

Polish Speaking Product Data Translators

Title: Polish Speaking Product Data Translators
Salary: Dependent on Experience
Location: United Kingdom, Yorkshire, West Yorkshire, Leeds
Languages: English, Polish
Posted: 23rd May 2012

If you have an impressive grasp of electronic engineering � and a Polish speaker � we have a tailor-made opportunity for your talents at Farnell element14.

Forward-thinking, fast-paced and results driven, we�re an established, global, multi-channel distribution FTSE 250 company, providing electronic and industrial products to millions of engineers and purchasing professionals around the world. And we�d like you to support us by translating product descriptions, technical attribute data and catalogue modules as part of our global team, and in return we will support you in your personal and professional development.

You won�t need a formal product qualification � though if you do, this would be ideal. What you will need, however, is a sound working knowledge of our products, as well as a complete understanding of Microsoft Office. It goes without saying you�ll be an able and accurate translator with a flexible approach and outstanding all-round communication skills. English language skills are also essential.

Full training on our in-house software packages, including STEP, Trados and TMS, will be provided.

If you�d like to be part of our knowledgeable team and work in an environment that thrives on honesty and teamwork, click "Apply" today.

Multilingual Operations Specialist

Title: Multilingual Operations Specialist
Salary: Excellent
Location: United Kingdom, London
Languages: English, German
Posted: 9th May 2012

Wayfair is looking for an energetic, fluent German & English speaker to join our London office. This person will support our mission to connect with over 98% of our European suppliers via EDI and other automated data exchange. The ideal candidate is someone who brings strong communication skills, intellectual curiosity about improving performance through technology, and rigorous attention to detail. The successful candidate will work closely with suppliers as well as internal partners in marketing, sales, and operations in multiple countries. The Specialist will be instrumental in supporting company growth by launching suppliers with robust communication established; managing post-launch support and troubleshooting any downstream issues.

This is an exciting opportunity for someone who is interested in joining an international entrepreneurial organisation, with the opportunity to make a significant impact on our European business. As the sole Operations Specialist in London, this role will pioneer the Data Integration function for Wayfair Europe. Whether you are starting your career, or looking for a new opportunity, this could be the perfect role for you.

Primary Responsibilities:

� Initiate and manage implementation projects

� Follow defined process flow for using software to set up a variety of EDI files: Purchase Orders, Invoices, Shipping Information, Inventory, etc.

� Test and launch these documents into production; monitor them post-setup

� Work with suppliers to answer questions, guide them through the set-up process, toward the proper use of the technology and acquire missing information

� Regular reporting with Category Management and Operations teams to discuss project states and hurdles

� �Sell� suppliers who are reluctant to integrate by clearly relating the benefits and options

� Help to identify and escalate cases that are �outside the normal process�

� Identify ways to increase the speed and effectiveness of setting up these connections

� Maintain strong working relationships with Vendors, Category Management and 3rd party trading partners to drive improved EDI implementation and performance

� Monitor and drive vendor performance improvement and compliance through follow-up with vendors on issues and monitoring

� Support our Boston office with European carrier connections and troubleshooting

� Additional projects as required

Qualifications:

� Fluent in German and English

� High attention to detail and proven ability to manage multiple, competing priorities simultaneously

� Quick learning, and ability to work both independently and in a team

� Ability to work effectively, yet patiently with people while working through complicated issues and hurdles

� Analytical approach to problem solving and a track record of driving results through continuous improvement

� Ability to follow a technical process with precision

� History of teamwork and willingness to roll up one�s sleeves to get the job done

� EDI experience desired but not required, particularly with EDIFACT, using retail documents such ORDERS, INVOIC, DESADV and INVRPT; experience with FTP and AS2 connections a plus

Communications skills and the ability to work through complex processes and issues are paramount; this role will have a double reporting structure with a direct Manager in both London and Boston.

About Wayfair:

Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We�re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.

Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.

Italian Speaking Product Data Translators

Title: Italian Speaking Product Data Translators
Salary: Dependent on Experience
Location: United Kingdom, Yorkshire, West Yorkshire, Leeds
Languages: English, Italian
Posted: 23rd May 2012

If you have an impressive grasp of electronic engineering � and a Italian speaker � we have a tailor-made opportunity for your talents at Farnell element14.

Forward-thinking, fast-paced and results driven, we�re an established, global, multi-channel distribution FTSE 250 company, providing electronic and industrial products to millions of engineers and purchasing professionals around the world. And we�d like you to support us by translating product descriptions, technical attribute data and catalogue modules as part of our global team, and in return we will support you in your personal and professional development.

You won�t need a formal product qualification � though if you do, this would be ideal. What you will need, however, is a sound working knowledge of our products, as well as a complete understanding of Microsoft Office. It goes without saying you�ll be an able and accurate translator with a flexible approach and outstanding all-round communication skills. English language skills are also essential.

Full training on our in-house software packages, including STEP, Trados and TMS, will be provided.

If you�d like to be part of our knowledgeable team and work in an environment that thrives on honesty and teamwork, click "Apply" today.

Dutch, French and English Speaking Customer Service Representative

Title: Dutch, French and English Speaking Customer Service Representative
Salary: £18500
Location: United Kingdom, London, West London, TW1 1LR
Languages: English, Dutch, French
Posted: 23rd May 2012

Do you have exceptional customer service skills?

Are you fluent in Dutch, French and English?

If you can deliver excellent customer service in Dutch AND French (verbally and in writing) then we have an excellent opportunity for you. In particular, if you have lived, worked or studied in Europe, and have a strong cultural understanding of European countries this would be a distinct advantage.

We are looking for a Customer Service Representative who can build rapport, demonstrate empathy and loves talking to customers. We are currently recruiting for customer service roles representing a well-known brand. We offer excellent training, benefits and opportunities for progression.

Your Challenge:

As a Customer Service Representative you will be the first point of contact for our client�s members. Our focus is to provide members with a first class customer service exceeding their expectations every time!

As a Customer Service Agent you will:

�Receive inbound enquiries on behalf of our client from Europe, Middle East & Africa.
�Respond to members queries in a timely, polite and courteous manner.
�Work to and understand team SLAs and exceed personal KPIs.
�Display understanding and knowledge of the client�s products and services.
�Share information with your team members.
�Handle professionally membership service enquiries, payments and any follow up issues.
�Liaise between members, our client & the team to achieve excellent communication.
�Escalate any customer complaints/issues in a timely and efficient manner.
�Handle written correspondence in a timely and effective manner.
�Provide administrative support to the team.
�Highlight ideas for continuous improvement throughout the business
About You:

�Previous customer service experience
�Excellent written and spoken linguistic ability in Dutch and French as well as English
�A positive, customer focused attitude
�Ability to think on your feet, to multitask and use your own initiative
�Attention to detail
�Well-developed listening skills
�Team player, working towards team goals and supporting other team members
�Flexibility, understanding cultural differences
�Pursues everything with energy and drive, seldom gives up before finishing!
About Us:

arvato are part of Bertelsmann, a global company with more than 100,000 employees in over 50 countries. With a turnover in excess of 15 billion euros and with over 500 subsidiary companies, we are the people who put the X Factor and Apprentice on your television and Dan Brown on your bookshelf. arvato Contact Centres and Loyalty is one of the newest and most exciting parts of this business network and operates in 400 offices worldwide. We work with household names helping them build long-term brand loyalty with customers. A global leader in loyalty services; our value chain encompasses the full range of loyalty services bringing brands to life across every single customer touch-point.

arvato is an Equal Opportunities Employer, Embracing Diversity in the workplace.

French Speaking Product Data Translators

Title: French Speaking Product Data Translators
Salary: Dependent on Experience
Location: United Kingdom, Yorkshire, West Yorkshire, Leeds
Languages: English, French
Posted: 23rd May 2012

If you have an impressive grasp of electronic engineering � and a French speaker � we have a tailor-made opportunity for your talents at Farnell element14.

Forward-thinking, fast-paced and results driven, we�re an established, global, multi-channel distribution FTSE 250 company, providing electronic and industrial products to millions of engineers and purchasing professionals around the world. And we�d like you to support us by translating product descriptions, technical attribute data and catalogue modules as part of our global team, and in return we will support you in your personal and professional development.

You won�t need a formal product qualification � though if you do, this would be ideal. What you will need, however, is a sound working knowledge of our products, as well as a complete understanding of Microsoft Office. It goes without saying you�ll be an able and accurate translator with a flexible approach and outstanding all-round communication skills. English language skills are also essential.

Full training on our in-house software packages, including STEP, Trados and TMS, will be provided.

All positions will be based in Leeds although there is a possibility French speakers could be based in Lyon.

If you�d like to be part of our knowledgeable team and work in an environment that thrives on honesty and teamwork, click "Apply" today.

Travel Agent Dutch Speaker

Title: Travel Agent Dutch Speaker
Salary: do negocjacji
Location: Poland, ma?opolskie, Kraków, 30-150 Kraków
Languages: English, Dutch
Posted: 8th May 2012

Work for travel, travel at work!

Serco improves the quality and efficiency of essential services that matter to millions of people around the world. The work we do for national and local governments involves us in the most important areas of public service, including health, education, transport, science and defense. Our private sector customers are industry-leading organizations in a wide variety of markets. We have nearly 50 years' experience of helping our customers achieve their goals. Our approach has made us one of the world's leading service companies and our vision is to be the world's greatest.

Due to the growth of our Serco in Kraków we are looking for multilingual, motivated individuals who have the drive to succeed in a fast growing industry.
Currently we are looking for:

Travel Agent
Dutch Speaker
Ref. no: TLJ/TA/052012
Kraków

We expect:
- Excellent written and oral skills of one of the following languages: Dutch.
- Good command of English language.
- Exquisite customer care and courteous attitude.
- Confident, flexible and result oriented.
- Positive, enthusiastic and proactive.
- Interpersonal and team building skills.

We offer:
- Great development opportunities in a brand new organization which is growing at a very fast pace.
- Working in an international and multicultural environment.
- Pleasant working atmosphere, within a value driven culture.
- Attractive employment conditions.

Please include the Reference number and the following clause: "In accordance with the Personnel Protection Act of 29.08.1997 no 133 position 883, I hereby authorize Serco Sp. z o. o. to process my personal data included in my job application for the needs of the recruitment process"

Internship � Online Marketing � trivago UK & Ireland

Title: Internship � Online Marketing � trivago UK & Ireland
Salary: Excellent
Location: Germany, Nordrhein-Westfalen, Düsseldorf
Languages: English
Posted: 8th May 2012

trivago is the world�s no. 1 hotel search. With trivago, travellers always find the ideal hotel for the best rate. On www.trivago.co.uk travellers are able to compare prices side-by-side from hotel booking portals such as Expedia, Booking.com and Olotels.com for over 500,000 hotels worldwide � trivago is google for hotels.

The trivago team in Dusseldorf, Germany, includes over 100 employees from more than 20 countries. If you want to be part of a dynamic team and take part in the development of a unique company, trivago is the right place for you. You will develop your skills quickly in a self-driven atmosphere where individual success becomes immediately tangible. You will gather valuable insight across various departments within the company and gain access to cross-functional opportunities in the future.

Internship � Online Marketing � trivago UK & Ireland

As an Online Marketing Intern, you will be developing our UK and Ireland platform by directly supporting several key areas of Online Marketing. Your goals are to attract more visitors to the website and to increase the profile of trivago. After a short training phase, you will start executing individual projects as a part of the trivago team. You will play a central and active role in all online marketing related matters and a mentor will be at your side to answer all your questions and give you regular feedback.

Your tasks:

 Content management: Ensuring that high quality content is generated on the platform
 Website updates: Translation of new features and testing of the website
 Market research projects for both markets
 Assist in all online marketing channels across the UK & Ireland, including email marketing, social media and PR.
 Search engine optimisation: Optimize onsite content, write guest blogs and assist with all SEO
requirements.

Your profile:

 You are a student (or a recent graduate) of Business, Marketing or similar at Bachelor level or higher
 You speak English perfectly
 Excellent editorial skills. Ability to write engagingly and convincingly for the web
 You are willing to live and work in Düsseldorf (Germany)
 You are familiar with the MS Office package
 You are able to work in different projects simultaneously in a very dynamic environment
 You are creative and use your own initiative

What we can offer:

 Flat hierarchies and short decision paths
 A pleasant working environment within a young and international team
 Experiences in an innovative, rapidly growing company
 Wide range of experiences through project- and teamwork
 Flexible working hours
 Attractive remuneration and career opportunities
 According to preferences e.g. fresh fruits, beer, sports, Yoga or parties

French & English Exports Project Coordinator - Autocad Expert and Proposal writting

Title: French & English Exports Project Coordinator - Autocad Expert and Proposal writting
Salary: Between 1800 and 2000 Euros per month
Location: France, Ile de France, Paris, 60300 / SENLIS (40 km from Paris
Languages: English, French
Posted: 22nd May 2012

Our company is leader on the French market in the building partition system for offices.

The brand CLIPPER (www.clipper.fr) belongs to the SAINT GOBAIN GROUP.

The purpose is to enrich the Export Service in recruiting a perfectly bilingual person to support our new partner based in the united States of America (New York City).

This person will be brought in to have daily exchanges with our American partner.

This person will work under the responsibility of Jean-Pierre LEBLANC (Export Sales Manager) with a strong functional link with M Thierry FRANCOIS (R & D Manager).

This person will have to realize of the estimates and produce the technical drawings through autoCAD given with project specification.

To achieve this goal and in accordance with their knowledge, the person will receive technical training on our products, and the tools (internal software) in order to be able to quote on projects.

This person will have the following skills :

- Dynamic
- Autonomous
- Sense of work in team
- Bilingual French & English

Computer skills :

- Autocad
- Excel
- Word
- SkechUp Pro is a plus

Training:

- Ideally BTS CPI + license or a technical background

Location:

- Location in Senlis (40 km from Paris) with some travel
- Location office: R&D team

6 months contract at the beginning then Permanent.

Remuneration :
Between 1800 and 2000 Euros per month

Schedule:
10h00 / 18h00 to follow in time difference with the United States of America

Customer Care Consultants with Italian

Title: Customer Care Consultants with Italian
Salary: 18,000 Euro Gross a year
Location: Spain, Madrid, 28232 - Las Rozas (Madrid)
Languages: English, Italian
Posted: 15th May 2012

For our Business Process Outsourcing Company based in Las Rozas we are looking for Enquiries & Lead Generation Consultants and Customer Retention Consultants.

Responsibilities:

- Dedicated single point of contact for the targeted customers. Regular proactive contact through customers preferred medium including social media channels. The agent will act as a coordinator of all aspects of the customer�s needs
- Demonstrate strong emotional intelligence skills leading to effective call control
- Accurate logging of all contacts and following up on action plans using a case management system
- Provide generic and specific information on the product/ its technology, characteristics, price, infrastructure
- Logical approach to problem resolution, gathers facts, takes corrective action, escalates problem at the appropriate stage, ability to work on own initiative to follow up and resolve service requests raised by customer, maintaining professionalism at all times whilst working within strict service level criteria
- Handling all customer complaints regarding the sales process
- Handling fleet enquiries
- Promotion of GME brand through utilisation of trade-up opportunities
- Effective warm transfers of customers to Retailers in order to maximise lead generation opportunities
- Create first class leads that can be converted into sales by the Retailer network
- Assist in the internet sales process task resolution
- Where necessary liaising with business partners - i.e. GME brand retailers, field managers and internal departments to develop service request resolutions & action plans

Requirements:

-1-3 years of work experience in customer facing role
-Native language (oral and written) � Italian
-Intermediate-up level of English (understanding trainings/meetings delivered in English)
-Ability to type a minimum of 30 words per minute with 90% accuracy
-Customer service experience and excellence � enjoys direct contact with customers by phone and displays diplomacy
-Ability to work under pressure and deal with a customer in demanding situations
-Learn quickly in a changing environment, use own initiative and make decisions, ability to prioritize and manage own workload
-Excellent written and verbal communication skills in native language, calm and methodical approach
-Lead Generation maximization � enjoys promotion of opportunities to customers, recognizes trade-up opportunities, ability to promote the brand to customers
-Ability to develop empathy and trust with the customer in order to resolve their concerns and effectively demonstrate conflict resolution

Nice to have:
- a valid driving license

What we offer:
- salary 18k gross a year
- company benefits like life insurance, accident insurance
- working hours: 39 hours a week From Monday to Friday
- relocation assistance

Videogame Tester - Swedish

Title: Videogame Tester - Swedish
Salary: competitive
Location: Spain, Madrid
Languages: English, Swedish
Posted: 1st May 2012

Role�s Main Purpose

As a Videogames Tester, your role will have 1 of 2 main purposes:

1. LT Testing - Check linguistic quality of the localised products in-line with EA procedures and requirements prior to being certified by EA�s Certification group.

Or

2. Certification Testing - To perform prescribed testing tasks within an assigned Certification team, helping to ensure that all EA products, both software and documentation, meet all necessary EA, 1st party and quality standards before release.

The specific role you will be given at EA will depend on your skill-set and Electronic Arts� needs at the time of hire.

Key Duties and Responsibilities

� Proactively complete assigned tasks accurately and thoroughly, and within a specified timeframe in order to detect (and subsequently report on a daily basis) bugs, software flaws and/or design issues;
� Ensure that no guideline-related bug, flaw or issue remains in the signed-off product and report them as early as possible;
� Proactively seek to improve knowledge of testing procedures and where applicable, related equipment;
� Ensure correct write-up (in English) of bugs, flaws and issues, and in LT, propose corrections to facilitate fixes;
� Inform Leads and Senior Testers of any issue that may slow down, stop - or improve - testing progress as early as possible;
� Maintain strong teamwork;
� Adhere to EA security procedures; take responsibility for equipment and software security; each individual is responsible for the security of any hardware or software that is in their possession;
� Communicate pertinent information to other team members;
� Work to achieve group targets as published in the Key Performance Indicators.

Special Considerations

� EA�s European Shared Service Centre for Testing & Certification is a dynamic area where there are peak periods of activity (May to December) and therefore the work load and the make-up of teams will vary.

� Although candidates will be required to work a 40 hour week, they must be flexible in terms of actual working hours and be available for weekend work when necessary.

Skills and Knowledge Required

� Candidates must be at least 18 years old;
� Fluency (written & verbal) in Swedish language
� Fluency in English � Excellent verbal and written communication skills is a must have;
� Genuine interest and knowledge of videogames;
� Very good knowledge in cultural areas related to EA video games;
� Good knowledge of Microsoft Windows environment;
� Demonstrable knowledge of video game platforms - PC, Consoles (such as PS2, PS3, Xbox 360, Nintendo DS, PSP, etc.) and related software;
� Demonstrate an organized, structured approach to testing task with eye for detail;
� Self-starting, proactive attitude and ability to work independently;
� Ability to identify and resolve problems effectively.

Beneficial Experience

� Experience of software testing in a Localisation, QA (Quality Assurance), Customer Service or CQC environment within a video game publisher/ developer/ localisation agency is highly beneficial but not mandatory.
� Working in a multi-site/cultural team.

Behaviours/ Competencies

� Organised, self-starting, proactive, customer focused, teamwork oriented
� Ability to work under pressure when necessary, and to deadline;
� Demonstrable ability to communicate in a clear and concise way;
� Problem-solving and troubleshooting skills;
� Attention to detail and methodical working practices.

N.B.: when you click apply, you will be directed to EA's careers site, where you will have to complete the application process.

If you do not do this your application will not reach EA's recruitment team.

Online Marketing Assistant � trivago UK & Ireland

Title: Online Marketing Assistant � trivago UK & Ireland
Salary: Excellent
Location: Germany, Nordrhein-Westfalen, Düsseldorf
Languages: English
Posted: 8th May 2012

trivago is the world�s no. 1 hotel search. With trivago, travellers always find the ideal hotel for the best rate. On www.trivago.co.uk travellers are able to compare prices side-by-side from hotel booking portals such as Expedia, Booking.com and Olotels.com for over 500,000 hotels worldwide � trivago is google for hotels.

The trivago team in Dusseldorf, Germany, includes over 100 employees from more than 20 countries. If you want to be part of a dynamic team and take part in the development of a unique company, trivago is the right place for you. You will develop your skills quickly in a self-driven atmosphere where individual success becomes immediately tangible. You will gather valuable insight across various departments within the company and gain access to cross-functional opportunities in the future.

As an Online Marketing Assistant, you will be developing our UK and Ireland platform by directly supporting several key areas of Online Marketing. Your goals are to attract more visitors to the website and to increase the profile of trivago. After a short training phase, you will start executing individual projects as a part of the trivago team. You will play a central and active role in all online marketing related matters and a mentor will be at your side to answer all your questions and give you regular feedback.

Your tasks:

 Content management: Ensuring that high quality content is generated on the platform
 Website updates: Translation of new features and testing of the website
 Market research projects for both markets
 Assist in all online marketing channels across the UK & Ireland, including email marketing, social media and PR.
 Search engine optimisation: Optimize onsite content, write guest blogs and assist with all SEO
requirements

Your profile:

 You have experience within an online marketing role preferably within the travel industry.
 You are a graduate of Business, Marketing or similar at Bachelor level or higher
 You speak English perfectly
 Excellent editorial skills. Ability to write engagingly and convincingly for the web
 You are willing to live and work in Düsseldorf (Germany)
 You are familiar with the MS Office package
 You are able to work in different projects simultaneously in a very dynamic environment
 You are creative and use your own initiative

What we can offer:

 Flat hierarchies and short decision paths
 A pleasant working environment within a young and international team
 Experiences in an innovative, rapidly growing company
 Wide range of experiences through project- and teamwork
 Flexible working hours
 Attractive remuneration and career opportunities
 According to preferences e.g. fresh fruits, beer, sports, Yoga or parties

Online Marketing Assistant � trivago UK & Ireland

To apply online and find out more about trivago, please visit our "Jobs" section of the homepage.

Videogame Tester - Hungarian

Title: Videogame Tester - Hungarian
Salary: competitive
Location: Spain, Madrid
Languages: English, Hungarian
Posted: 1st May 2012

Role�s Main Purpose

As a Videogames Tester, your role will have 1 of 2 main purposes:

1. LT Testing - Check linguistic quality of the localised products in-line with EA procedures and requirements prior to being certified by EA�s Certification group.

Or

2. Certification Testing - To perform prescribed testing tasks within an assigned Certification team, helping to ensure that all EA products, both software and documentation, meet all necessary EA, 1st party and quality standards before release.

The specific role you will be given at EA will depend on your skill-set and Electronic Arts� needs at the time of hire.

Key Duties and Responsibilities

� Proactively complete assigned tasks accurately and thoroughly, and within a specified timeframe in order to detect (and subsequently report on a daily basis) bugs, software flaws and/or design issues;
� Ensure that no guideline-related bug, flaw or issue remains in the signed-off product and report them as early as possible;
� Proactively seek to improve knowledge of testing procedures and where applicable, related equipment;
� Ensure correct write-up (in English) of bugs, flaws and issues, and in LT, propose corrections to facilitate fixes;
� Inform Leads and Senior Testers of any issue that may slow down, stop - or improve - testing progress as early as possible;
� Maintain strong teamwork;
� Adhere to EA security procedures; take responsibility for equipment and software security; each individual is responsible for the security of any hardware or software that is in their possession;
� Communicate pertinent information to other team members;
� Work to achieve group targets as published in the Key Performance Indicators.

Special Considerations

� EA�s European Shared Service Centre for Testing & Certification is a dynamic area where there are peak periods of activity (May to December) and therefore the work load and the make-up of teams will vary.

� Although candidates will be required to work a 40 hour week, they must be flexible in terms of actual working hours and be available for weekend work when necessary.

Skills and Knowledge Required

� Candidates must be at least 18 years old;
� Fluency (written & verbal) in Hungarian language � or educated to University degree level in the required language;
� Fluency in English � Excellent verbal and written communication skills is a must have;
� Genuine interest and knowledge of videogames;
� Very good knowledge in cultural areas related to EA video games;
� Good knowledge of Microsoft Windows environment;
� Demonstrable knowledge of video game platforms - PC, Consoles (such as PS2, PS3, Xbox 360, Nintendo DS, PSP, etc.) and related software;
� Demonstrate an organized, structured approach to testing task with eye for detail;
� Self-starting, proactive attitude and ability to work independently;
� Ability to identify and resolve problems effectively.

Beneficial Experience

� Experience of software testing in a Localisation, QA (Quality Assurance), Customer Service or CQC environment within a video game publisher/ developer/ localisation agency is highly beneficial but not mandatory.
� Working in a multi-site/cultural team.

Behaviours/ Competencies

� Organised, self-starting, proactive, customer focused, teamwork oriented
� Ability to work under pressure when necessary, and to deadline;
� Demonstrable ability to communicate in a clear and concise way;
� Problem-solving and troubleshooting skills;
� Attention to detail and methodical working practices.

N.B.: when you click apply, you will be directed to EA's careers site, where you will have to complete the application process.

If you do not do this your application will not reach EA's recruitment team.

Videogame Tester - Dutch

Title: Videogame Tester - Dutch
Salary: competitive
Location: Spain, Madrid
Languages: English, Dutch
Posted: 1st May 2012

Role�s Main Purpose

As a Videogames Tester, your role will have 1 of 2 main purposes:

1. LT Testing - Check linguistic quality of the localised products in-line with EA procedures and requirements prior to being certified by EA�s Certification group.

Or

2. Certification Testing - To perform prescribed testing tasks within an assigned Certification team, helping to ensure that all EA products, both software and documentation, meet all necessary EA, 1st party and quality standards before release.

The specific role you will be given at EA will depend on your skill-set and Electronic Arts� needs at the time of hire.

Key Duties and Responsibilities

� Proactively complete assigned tasks accurately and thoroughly, and within a specified timeframe in order to detect (and subsequently report on a daily basis) bugs, software flaws and/or design issues;
� Ensure that no guideline-related bug, flaw or issue remains in the signed-off product and report them as early as possible;
� Proactively seek to improve knowledge of testing procedures and where applicable, related equipment;
� Ensure correct write-up (in English) of bugs, flaws and issues, and in LT, propose corrections to facilitate fixes;
� Inform Leads and Senior Testers of any issue that may slow down, stop - or improve - testing progress as early as possible;
� Maintain strong teamwork;
� Adhere to EA security procedures; take responsibility for equipment and software security; each individual is responsible for the security of any hardware or software that is in their possession;
� Communicate pertinent information to other team members;
� Work to achieve group targets as published in the Key Performance Indicators.

Special Considerations

� EA�s European Shared Service Centre for Testing & Certification is a dynamic area where there are peak periods of activity (May to December) and therefore the work load and the make-up of teams will vary.

� Although candidates will be required to work a 40 hour week, they must be flexible in terms of actual working hours and be available for weekend work when necessary.

Skills and Knowledge Required

� Candidates must be at least 18 years old;
� Fluency (written & verbal) in Dutch language � or educated to University degree level in the required language;
� Fluency in English � Excellent verbal and written communication skills is a must have;
� Genuine interest and knowledge of videogames;
� Very good knowledge in cultural areas related to EA video games;
� Good knowledge of Microsoft Windows environment;
� Demonstrable knowledge of video game platforms - PC, Consoles (such as PS2, PS3, Xbox 360, Nintendo DS, PSP, etc.) and related software;
� Demonstrate an organized, structured approach to testing task with eye for detail;
� Self-starting, proactive attitude and ability to work independently;
� Ability to identify and resolve problems effectively.

Beneficial Experience

� Experience of software testing in a Localisation, QA (Quality Assurance), Customer Service or CQC environment within a video game publisher/ developer/ localisation agency is highly beneficial but not mandatory.
� Working in a multi-site/cultural team.

Behaviours/ Competencies

� Organised, self-starting, proactive, customer focused, teamwork oriented
� Ability to work under pressure when necessary, and to deadline;
� Demonstrable ability to communicate in a clear and concise way;
� Problem-solving and troubleshooting skills;
� Attention to detail and methodical working practices.

N.B.: when you click apply, you will be directed to EA's careers site, where you will have to complete the application process.

If you do not do this your application will not reach EA's recruitment team.

French Installation Co-Ordinator

Title: French Installation Co-Ordinator
Salary: £18,000
Location: United Kingdom, Yorkshire, West Yorkshire, BD20 3PP
Languages: English, French
Posted: 8th May 2012

We are looking for a replacement to join our Installation team based at Steeton, the successful applicant must be able to speak French and English to a native level, also any other European languages would be an advantage.

The role involves-

�Answering the phone and dealing with customer queries in order to provide excellent customer service
�Liaising with French customers and Engineers to arrange the installation of their Stairlift
�Ensuring that all installations run smoothly and efficiently
�Liaising daily with the Acorn Engineers to arrange appointments and accommodation etc
�Inputting data on to customers records to ensure that customer records are kept up to date at all times.
�Carrying out general administration duties to ensure smooth and efficient running of Installation team.

Skills and experience required-

�Excellent written and verbal communication
�Previous office / administration experience would be an advantage
�Experience of working in a customer service orientated environment is essential
�Excellent computer skills

Customer Care Representative with Dutch/Flemish

Title: Customer Care Representative with Dutch/Flemish
Salary: 18,000 Euro Gross a year
Location: Spain, Madrid, 28232 - Las Rozas (Madrid)
Languages: English, Dutch, Flemish
Posted: 15th May 2012

For our Business Process Outsourcing Company based in Las Rozas we are looking for Enquiries & Lead Generation Consultants and Customer Retention Consultants.

Responsibilities:

- Dedicated single point of contact for the targeted customers. Regular proactive contact through customers preferred medium including social media channels. The agent will act as a coordinator of all aspects of the customer�s needs
- Demonstrate strong emotional intelligence skills leading to effective call control
- Accurate logging of all contacts and following up on action plans using a case management system
- Provide generic and specific information on the product/ its technology, characteristics, price, infrastructure
- Logical approach to problem resolution, gathers facts, takes corrective action, escalates problem at the appropriate stage, ability to work on own initiative to follow up and resolve service requests raised by customer, maintaining professionalism at all times whilst working within strict service level criteria
- Handling all customer complaints regarding the sales process
- Handling fleet enquiries
- Promotion of GME brand through utilisation of trade-up opportunities
- Effective warm transfers of customers to Retailers in order to maximise lead generation opportunities
- Create first class leads that can be converted into sales by the Retailer network
- Assist in the internet sales process task resolution
- Where necessary liaising with business partners - i.e. GME brand retailers, field managers and internal departments to develop service request resolutions & action plans

Requirements:

-1-3 years of work experience in customer facing role
-Native language (oral and written) � Dutch/Flemish
-Intermediate-up level of English (understanding trainings/meetings delivered in English)
-Ability to type a minimum of 30 words per minute with 90% accuracy
-Customer service experience and excellence � enjoys direct contact with customers by phone and displays diplomacy
-Ability to work under pressure and deal with a customer in demanding situations
-Learn quickly in a changing environment, use own initiative and make decisions, ability to prioritize and manage own workload
-Excellent written and verbal communication skills in native language, calm and methodical approach
-Lead Generation maximization � enjoys promotion of opportunities to customers, recognizes trade-up opportunities, ability to promote the brand to customers
-Ability to develop empathy and trust with the customer in order to resolve their concerns and effectively demonstrate conflict resolution

What we offer:

- salary 18k gross a year
- company benefits like life insurance, accident insurance
- working hours: 39 hours a week From Monday to Friday
- relocation assistance

Travel Agent German Speaker

Title: Travel Agent German Speaker
Salary: do negocjacji
Location: Poland, ma?opolskie, Kraków, 30-150 Kraków
Languages: English, German
Posted: 8th May 2012

Work for travel, travel at work!

Serco improves the quality and efficiency of essential services that matter to millions of people around the world. The work we do for national and local governments involves us in the most important areas of public service, including health, education, transport, science and defense. Our private sector customers are industry-leading organizations in a wide variety of markets. We have nearly 50 years' experience of helping our customers achieve their goals. Our approach has made us one of the world's leading service companies and our vision is to be the world's greatest.

Due to the growth of our Serco in Kraków we are looking for multilingual, motivated individuals who have the drive to succeed in a fast growing industry.
Currently we are looking for:

Travel Agent
German Speaker
Ref. no: TLJ/TA/052012
Kraków

We expect:
- Excellent written and oral skills of one of the following languages: German.
- Good command of English language.
- Exquisite customer care and courteous attitude.
- Confident, flexible and result oriented.
- Positive, enthusiastic and proactive.
- Interpersonal and team building skills.

We offer:
- Great development opportunities in a brand new organization which is growing at a very fast pace.
- Working in an international and multicultural environment.
- Pleasant working atmosphere, within a value driven culture.
- Attractive employment conditions.

Please include the Reference number and the following clause: "In accordance with the Personnel Protection Act of 29.08.1997 no 133 position 883, I hereby authorize Serco Sp. z o. o. to process my personal data included in my job application for the needs of the recruitment process"

Talent Acquisition Coordinator (Dutch/English)

Title: Talent Acquisition Coordinator (Dutch/English)
Salary: £23,000 - £24,000 + Benefits
Location: United Kingdom, South East, Berkshire, Reading
Languages: English, Dutch, Flemish
Posted: 1st May 2012

Spreekt u Nederlands? We're looking for a Dutch (or Flemish) speaking recruitment administrator to join the PepsiCo HR team in Reading.

Our Talent Acquisition team works with PepsiCo associates across Europe and Southern Africa to identify, hire and onboard people with the skills and experience we need to help our business continue to grow and innovate. We employ 60,000 people in Europe alone (300,000 worldwide), so it's a big job.

You'll be joining a small group of multilingual Talent Acquisition Coordinators, who work together to provide a full recruitment administration service. Your main focus will be on supporting recruitment activity in our UK and Irish businesses - but you'll also be providing support to colleagues in Belgium and the Netherlands. If you're looking for a quiet life, this isn't the role for you! You're going to be busy�

� Supporting Talent Acquisition Advisors and Managers with recruitment activity across Europe, with a primary focus on the UK and Benelux
� Managing candidate data throughout the hiring lifecycle within our Applicant Tracking System (Kenexa)
� Scheduling interviews and assessments, often in locations across Europe
� Facilitating assessment events, by providing a friendly welcome to visiting candidates, and ensuring they have a great experience during their time with us
� Administering online and real time psychometric tests for candidates (training will be provided!)
� Ensuring that all candidates receive timely and constructive feedback on the status of their application
� Creating and managing offer paperwork and pre-employment checks for new hires
� Providing onboarding support to new hires and their managers, e.g. regular contact during notice period, customised "welcome" boxes

What you'll need:

� Some experience of working in a mid-to-high volume administration role - ideally in a HR or recruitment environment
� The ability to demonstrate how you've delivered fantastic customer service for internal or external stakeholders
� The confidence to multi-task and handle competing priorities - and keep people in the loop on timescales.
� Professional but friendly telephone manner
� Some exposure to applicant tracking systems would be helpful, but training will be provided
� Experience of coordinating off-site events, often in international locations
� A strong interest in developing a career in HR or Recruitment
� Flexibility to work beyond 9am-5pm and travel on occasions
� Fluency in English and either Dutch or Flemish. Additional European languages (particularly French and Italian) would be helpful too!

Videogame Tester - Danish

Title: Videogame Tester - Danish
Salary: competitive
Location: Spain, Madrid
Languages: English, Danish
Posted: 1st May 2012

Role�s Main Purpose

As a Videogames Tester, your role will have 1 of 2 main purposes:

1. LT Testing - Check linguistic quality of the localised products in-line with EA procedures and requirements prior to being certified by EA�s Certification group.

Or

2. Certification Testing - To perform prescribed testing tasks within an assigned Certification team, helping to ensure that all EA products, both software and documentation, meet all necessary EA, 1st party and quality standards before release.

The specific role you will be given at EA will depend on your skill-set and Electronic Arts� needs at the time of hire.

Key Duties and Responsibilities

� Proactively complete assigned tasks accurately and thoroughly, and within a specified timeframe in order to detect (and subsequently report on a daily basis) bugs, software flaws and/or design issues;
� Ensure that no guideline-related bug, flaw or issue remains in the signed-off product and report them as early as possible;
� Proactively seek to improve knowledge of testing procedures and where applicable, related equipment;
� Ensure correct write-up (in English) of bugs, flaws and issues, and in LT, propose corrections to facilitate fixes;
� Inform Leads and Senior Testers of any issue that may slow down, stop - or improve - testing progress as early as possible;
� Maintain strong teamwork;
� Adhere to EA security procedures; take responsibility for equipment and software security; each individual is responsible for the security of any hardware or software that is in their possession;
� Communicate pertinent information to other team members;
� Work to achieve group targets as published in the Key Performance Indicators.

Special Considerations

� EA�s European Shared Service Centre for Testing & Certification is a dynamic area where there are peak periods of activity (May to December) and therefore the work load and the make-up of teams will vary.

� Although candidates will be required to work a 40 hour week, they must be flexible in terms of actual working hours and be available for weekend work when necessary.

Skills and Knowledge Required

� Candidates must be at least 18 years old;
� Fluency (written & verbal) in Danish language � or educated to University degree level in the required language;
� Fluency in English � Excellent verbal and written communication skills is a must have;
� Genuine interest and knowledge of videogames;
� Very good knowledge in cultural areas related to EA video games;
� Good knowledge of Microsoft Windows environment;
� Demonstrable knowledge of video game platforms - PC, Consoles (such as PS2, PS3, Xbox 360, Nintendo DS, PSP, etc.) and related software;
� Demonstrate an organized, structured approach to testing task with eye for detail;
� Self-starting, proactive attitude and ability to work independently;
� Ability to identify and resolve problems effectively.

Beneficial Experience

� Experience of software testing in a Localisation, QA (Quality Assurance), Customer Service or CQC environment within a video game publisher/ developer/ localisation agency is highly beneficial but not mandatory.
� Working in a multi-site/cultural team.

Behaviours/ Competencies

� Organised, self-starting, proactive, customer focused, teamwork oriented
� Ability to work under pressure when necessary, and to deadline;
� Demonstrable ability to communicate in a clear and concise way;
� Problem-solving and troubleshooting skills;
� Attention to detail and methodical working practices.

N.B.: when you click apply, you will be directed to EA's careers site, where you will have to complete the application process.

If you do not do this your application will not reach EA's recruitment team.

REGIONAL MARKETING MANAGER - UK/IR/BENELUX (m/f), English and Dutch

Title: REGIONAL MARKETING MANAGER - UK/IR/BENELUX (m/f), English and Dutch
Salary: competetive salary
Location: Germany, Baden-Württemberg, Stuttgart, 71065 Sindelfingen
Languages: English, Dutch
Posted: 15th May 2012

Stokke® develops products that are designed in the best interest of the child. Our unique and innovative solutions are sold worldwide and in 2011 amounted to over �100 million in turnover. Stokke® is focused on long term growth and building its brand. Based on Norway´s west coast and in Oslo, with offices in Europe, US and Asia, we can also offer a truly international work experience.

To support our dynamic team based in Sindelfingen, Germany, we are looking to recruit as soon as possible a

REGIONAL MARKETING MANAGER - UK/IR/BENELUX (m/f)
� fluency in English and Dutch is mandatory -

The position requires close collaboration with the European sales organisation, our marketing division in Norway, external PR agencies and other marketing service providers. You will be responsible for the planning and implementation of marketing activities in UK, Ireland, Netherlands, Belgium, and Luxembourg, as well as ensuring the promotion of best practice.

RESPONSIBILITIES

- Local development and coordination of PR activities and advertising
- Planning and coordination of product launches across the Marketing Mix
- Planning and coordination of promotions across the Marketing Mix
- Effectiveness analysis of our marketing activities (Marketing Controlling)
- Support in-store brand presentation.
- Support Key Account meetings and Joint Business Planning.

YOUR PROFILE

- Ideally, business degree with specialisation in marketing
- Driven individual with a positive can-do attitude and a few years of experience in a similar position
- Must be willing and able to travel extensively (50% +)
- Excellent written and spoken English and Dutch (an additional language, such as German, would be a plus)
- Needs to be team-oriented and assertive, able to work under pressure and have excellent organisational skills
- Very good computer skills required (MS Office is a prerequisite, graphics programmes are desirable).

WE OFFER

You can expect a team of motivated colleagues in a dynamic, international environment. The remuneration is commensurate with the position. If you feel you are the right candidate, please send your application (including salary expectations and possible starting date).

Videogame Tester - Portuguese

Title: Videogame Tester - Portuguese
Salary: competitive
Location: Spain, Madrid
Languages: English, Portuguese
Posted: 1st May 2012

Role�s Main Purpose

As a Videogames Tester, your role will have 1 of 2 main purposes:

1. LT Testing - Check linguistic quality of the localised products in-line with EA procedures and requirements prior to being certified by EA�s Certification group.

Or

2. Certification Testing - To perform prescribed testing tasks within an assigned Certification team, helping to ensure that all EA products, both software and documentation, meet all necessary EA, 1st party and quality standards before release.

The specific role you will be given at EA will depend on your skill-set and Electronic Arts� needs at the time of hire.

Key Duties and Responsibilities

� Proactively complete assigned tasks accurately and thoroughly, and within a specified timeframe in order to detect (and subsequently report on a daily basis) bugs, software flaws and/or design issues;
� Ensure that no guideline-related bug, flaw or issue remains in the signed-off product and report them as early as possible;
� Proactively seek to improve knowledge of testing procedures and where applicable, related equipment;
� Ensure correct write-up (in English) of bugs, flaws and issues, and in LT, propose corrections to facilitate fixes;
� Inform Leads and Senior Testers of any issue that may slow down, stop - or improve - testing progress as early as possible;
� Maintain strong teamwork;
� Adhere to EA security procedures; take responsibility for equipment and software security; each individual is responsible for the security of any hardware or software that is in their possession;
� Communicate pertinent information to other team members;
� Work to achieve group targets as published in the Key Performance Indicators.

Special Considerations

� EA�s European Shared Service Centre for Testing & Certification is a dynamic area where there are peak periods of activity (May to December) and therefore the work load and the make-up of teams will vary.

� Although candidates will be required to work a 40 hour week, they must be flexible in terms of actual working hours and be available for weekend work when necessary.

Skills and Knowledge Required

� Candidates must be at least 18 years old;
� Fluency (written & verbal) in Portuguese language
� Fluency in English � Excellent verbal and written communication skills is a must have;
� Genuine interest and knowledge of videogames;
� Very good knowledge in cultural areas related to EA video games;
� Good knowledge of Microsoft Windows environment;
� Demonstrable knowledge of video game platforms - PC, Consoles (such as PS2, PS3, Xbox 360, Nintendo DS, PSP, etc.) and related software;
� Demonstrate an organized, structured approach to testing task with eye for detail;
� Self-starting, proactive attitude and ability to work independently;
� Ability to identify and resolve problems effectively.

Beneficial Experience

� Experience of software testing in a Localisation, QA (Quality Assurance), Customer Service or CQC environment within a video game publisher/ developer/ localisation agency is highly beneficial but not mandatory.
� Working in a multi-site/cultural team.

Behaviours/ Competencies

� Organised, self-starting, proactive, customer focused, teamwork oriented
� Ability to work under pressure when necessary, and to deadline;
� Demonstrable ability to communicate in a clear and concise way;
� Problem-solving and troubleshooting skills;
� Attention to detail and methodical working practices.

N.B.: when you click apply, you will be directed to EA's careers site, where you will have to complete the application process.

If you do not do this your application will not reach EA's recruitment team.

Bi-Lingual Sales Team Manager (Polish and English)

Title: Bi-Lingual Sales Team Manager (Polish and English)
Salary: £24,000 (depending on skills and experience) + Incentive + Benefits
Location: United Kingdom, South East, Kent, Chatham
Languages: English, Polish
Posted: 15th May 2012

At Vanquis Bank, we�re looking for people fluent in English and Polish to help influence the development of our new international business in Poland.

At Vanquis we offer customers excellent products backed by great people, which is why we were voted Credit Card Provider of the Year in 2009, 2010 and 2011 and have now accepted over 1 million customers. We provide an outstanding service to our customers and this is reflected in the fact that over 80% of our customers would recommend us to a friend. We�ve got a great business, fantastic people and ambitious growth plans. By taking advantage of this rare opportunity to join us as a Team Manager, you can become part of our success story and help us shape the International operation in Poland.
Based at our state of the art call centre in (Chatham) Kent, in close proximity to London, you will be key in working on the capability projects that will shape the future International business. Working with diverse, bright colleagues in a dynamic atmosphere where results are rewarded, you will enjoy a hands-on role inspiring and leading individuals, business processes and customer relationships. You will be the point of escalation for this new Polish lending business and act as a key link to our Marketing and Credit Risk areas. This role will involve designing bespoke operational processes for the Polish market, delivering training, leading a team of successful agents to consistently exceed company targets, ensuring international operational compliance, communicating work assignments, resolving customer issues as well as inspiring your team to succeed. You will need to have the ability assume responsibility for things outside of your existing remit and have the ability to take on a bigger role as the operation grows.

To be considered for the role you will need to have a minimum of two years Sales experience preferably within a Financial Services arena and be looking for a role, which will springboard your career to the next level. You will have worked in a fast paced, high performance, target driven banking environment that has a focus on service quality. Commercially astute and with experience of motivating, rewarding and guiding individuals to help them reach their full potential, you will possess excellent interpersonal and communication skills. Highly organised you will be detail orientated and able to demonstrate strong problem solving abilities. You will also have the tenacity and energy to succeed in a �start-up� environment. You�ll need to be adaptable as you�ll be working in an innovative environment and will need to quickly adopt new practices and ideas. Naturally, you must be fluent in, both written and oral communications, English and Polish. This is an excellent career opportunity for someone who can use their clear and obvious people management skills to deliver strong results in a culture where people come first and where employee engagement is recognised as a major key to our success. If you have the skills to be a Team Manager at Vanquis Bank, please email your CV and covering by clicking on the apply button below.

Videogame Tester - Finnish

Title: Videogame Tester - Finnish
Salary: competitive
Location: Spain, Madrid
Languages: English, Finnish
Posted: 1st May 2012

Role�s Main Purpose

As a Videogames Tester, your role will have 1 of 2 main purposes:

1. LT Testing - Check linguistic quality of the localised products in-line with EA procedures and requirements prior to being certified by EA�s Certification group.

Or

2. Certification Testing - To perform prescribed testing tasks within an assigned Certification team, helping to ensure that all EA products, both software and documentation, meet all necessary EA, 1st party and quality standards before release.

The specific role you will be given at EA will depend on your skill-set and Electronic Arts� needs at the time of hire.

Key Duties and Responsibilities

� Proactively complete assigned tasks accurately and thoroughly, and within a specified timeframe in order to detect (and subsequently report on a daily basis) bugs, software flaws and/or design issues;
� Ensure that no guideline-related bug, flaw or issue remains in the signed-off product and report them as early as possible;
� Proactively seek to improve knowledge of testing procedures and where applicable, related equipment;
� Ensure correct write-up (in English) of bugs, flaws and issues, and in LT, propose corrections to facilitate fixes;
� Inform Leads and Senior Testers of any issue that may slow down, stop - or improve - testing progress as early as possible;
� Maintain strong teamwork;
� Adhere to EA security procedures; take responsibility for equipment and software security; each individual is responsible for the security of any hardware or software that is in their possession;
� Communicate pertinent information to other team members;
� Work to achieve group targets as published in the Key Performance Indicators.

Special Considerations

� EA�s European Shared Service Centre for Testing & Certification is a dynamic area where there are peak periods of activity (May to December) and therefore the work load and the make-up of teams will vary.

� Although candidates will be required to work a 40 hour week, they must be flexible in terms of actual working hours and be available for weekend work when necessary.

Skills and Knowledge Required

� Candidates must be at least 18 years old;
� Fluency (written & verbal) in Finnish language � or educated to University degree level in the required language;
� Fluency in English � Excellent verbal and written communication skills is a must have;
� Genuine interest and knowledge of videogames;
� Very good knowledge in cultural areas related to EA video games;
� Good knowledge of Microsoft Windows environment;
� Demonstrable knowledge of video game platforms - PC, Consoles (such as PS2, PS3, Xbox 360, Nintendo DS, PSP, etc.) and related software;
� Demonstrate an organized, structured approach to testing task with eye for detail;
� Self-starting, proactive attitude and ability to work independently;
� Ability to identify and resolve problems effectively.

Beneficial Experience

� Experience of software testing in a Localisation, QA (Quality Assurance), Customer Service or CQC environment within a video game publisher/ developer/ localisation agency is highly beneficial but not mandatory.
� Working in a multi-site/cultural team.

Behaviours/ Competencies

� Organised, self-starting, proactive, customer focused, teamwork oriented
� Ability to work under pressure when necessary, and to deadline;
� Demonstrable ability to communicate in a clear and concise way;
� Problem-solving and troubleshooting skills;
� Attention to detail and methodical working practices.

N.B.: when you click apply, you will be directed to EA's careers site, where you will have to complete the application process.

If you do not do this your application will not reach EA's recruitment team.

Videogame Tester - Polish

Title: Videogame Tester - Polish
Salary: competitive
Location: Spain, Madrid
Languages: English, Polish
Posted: 1st May 2012

Role�s Main Purpose

As a Videogames Tester, your role will have 1 of 2 main purposes:

1. LT Testing - Check linguistic quality of the localised products in-line with EA procedures and requirements prior to being certified by EA�s Certification group.

Or

2. Certification Testing - To perform prescribed testing tasks within an assigned Certification team, helping to ensure that all EA products, both software and documentation, meet all necessary EA, 1st party and quality standards before release.

The specific role you will be given at EA will depend on your skill-set and Electronic Arts� needs at the time of hire.

Key Duties and Responsibilities

� Proactively complete assigned tasks accurately and thoroughly, and within a specified timeframe in order to detect (and subsequently report on a daily basis) bugs, software flaws and/or design issues;
� Ensure that no guideline-related bug, flaw or issue remains in the signed-off product and report them as early as possible;
� Proactively seek to improve knowledge of testing procedures and where applicable, related equipment;
� Ensure correct write-up (in English) of bugs, flaws and issues, and in LT, propose corrections to facilitate fixes;
� Inform Leads and Senior Testers of any issue that may slow down, stop - or improve - testing progress as early as possible;
� Maintain strong teamwork;
� Adhere to EA security procedures; take responsibility for equipment and software security; each individual is responsible for the security of any hardware or software that is in their possession;
� Communicate pertinent information to other team members;
� Work to achieve group targets as published in the Key Performance Indicators.

Special Considerations

� EA�s European Shared Service Centre for Testing & Certification is a dynamic area where there are peak periods of activity (May to December) and therefore the work load and the make-up of teams will vary.

� Although candidates will be required to work a 40 hour week, they must be flexible in terms of actual working hours and be available for weekend work when necessary.

Skills and Knowledge Required

� Candidates must be at least 18 years old;
� Fluency (written & verbal) in Polish language � or educated to University degree level in the required language;
� Fluency in English � Excellent verbal and written communication skills is a must have;
� Genuine interest and knowledge of videogames;
� Very good knowledge in cultural areas related to EA video games;
� Good knowledge of Microsoft Windows environment;
� Demonstrable knowledge of video game platforms - PC, Consoles (such as PS2, PS3, Xbox 360, Nintendo DS, PSP, etc.) and related software;
� Demonstrate an organized, structured approach to testing task with eye for detail;
� Self-starting, proactive attitude and ability to work independently;
� Ability to identify and resolve problems effectively.

Beneficial Experience

� Experience of software testing in a Localisation, QA (Quality Assurance), Customer Service or CQC environment within a video game publisher/ developer/ localisation agency is highly beneficial but not mandatory.
� Working in a multi-site/cultural team.

Behaviours/ Competencies

� Organised, self-starting, proactive, customer focused, teamwork oriented
� Ability to work under pressure when necessary, and to deadline;
� Demonstrable ability to communicate in a clear and concise way;
� Problem-solving and troubleshooting skills;
� Attention to detail and methodical working practices.

N.B.: when you click apply, you will be directed to EA's careers site, where you will have to complete the application process.

If you do not do this your application will not reach EA's recruitment team.

Junior Level Sales Manager for International Jewellery Company

Title: Junior Level Sales Manager for International Jewellery Company
Salary: Salary dependent upon experience
Location: United Kingdom, London, Central London, Chelsea
Languages: English, French, Italian
Posted: 22nd May 2012

Tateossian London, a renowned luxury jewellery company, is looking for a junior level Sales Manager to join a friendly, fast-paced sales team in their head office based in Chelsea, London. Fluency in an additional language required, especially Italian and French, as well as demonstrated eligibility to work in the UK.

The Brand

Based in London, Tateossian is an international company of over 70 employees with showrooms in London and New York. From Siberia to Saudi Arabia, Tateossian sells in more than 60 countries around the world, in the most prestigious, fashionable boutiques and department stores - Tsum in Moscow, Harrods in London, Saks in New York and Isetan in Tokyo to name a few.

The Role
� Developing wholesale business in a specific geographic area
� Organising and attending international trade shows
� Sales analysis and reporting
� Daily correspondence with clients and agents
� Order and data entry
� Create and update spread sheets and reports

The Ideal Candidate
� Minimum two years experience in a similar role
� Experience working with a luxury brand
� Fluency in an additional language as well as impeccable spoken and written English
� Highly competent in Microsoft Office, particularly Word and Excel
� Current residence in the London area

Although not essential, experience in the jewellery industry would be a distinct advantage to your application.

References a pre-requesite.

Salary dependent upon experience.

German teacher needed in Stouffville, ON

Title: German teacher needed in Stouffville, ON
Salary: per hour
Location: Canada, Ontario, Toronto, Stouffville, ON
Languages: English, German
Posted: 8th May 2012

We are an international language training company offering private language classes throughout the country . Our clients, either individuals or companies, typically look for tailor made training at their homes or offices. They always tell us their training needs before they book with us and it is our job to recruit the best possible tutor - we hope it is you!

Currently, we are urgently seeking a German language trainer for one of our clients in Stouffville. Course details are:

Course: German Language Lessons (vocabulary used in daily conversations)
Length of Course: 2 hours per lesson only
Schedule: twice a week
Client: one adult
Start date: as soon as possible
Pay: negotiable; will be discussed in the phone interview

Compensation is negotiable depending on qualifications and experience. We are also happy to discuss travel costs. We require very little administration or paperwork from you.

In order to be eligible for this position, you should have a high written and oral language level and/or have a language degree and at least two years experience in teaching. You will also be required a visa/work permit if you are not a citizen.

Candidates who do not match these criteria will not be considered in the recruitment process. We offer freelance part time positions, and cannot sponsor any visa.

While we are looking specifically for tutors for our client (as specified above), we generally seek instructors across the state (especially, but not exclusively for our 5 main languages: English, Spanish, French, German, and Italian). Please feel free to apply (and/or encourage colleagues to apply) even if you cannot take on this particular position.

If you think you are the right teacher for this position please send your resume and references.

We look forward to hearing from you!

Videogame Tester - French

Title: Videogame Tester - French
Salary: competitive
Location: Spain, Madrid
Languages: English, French
Posted: 1st May 2012

As a Videogames Tester, your role will have 1 of 2 main purposes:

1. LT Testing - Check linguistic quality of the localised products in-line with EA procedures and requirements prior to being certified by EA�s Certification group.

Or

2. Certification Testing - To perform prescribed testing tasks within an assigned Certification team, helping to ensure that all EA products, both software and documentation, meet all necessary EA, 1st party and quality standards before release.

The specific role you will be given at EA will depend on your skill-set and Electronic Arts� needs at the time of hire.

Key Duties and Responsibilities

� Proactively complete assigned tasks accurately and thoroughly, and within a specified timeframe in order to detect (and subsequently report on a daily basis) bugs, software flaws and/or design issues;
� Ensure that no guideline-related bug, flaw or issue remains in the signed-off product and report them as early as possible;
� Proactively seek to improve knowledge of testing procedures and where applicable, related equipment;
� Ensure correct write-up (in English) of bugs, flaws and issues, and in LT, propose corrections to facilitate fixes;
� Inform Leads and Senior Testers of any issue that may slow down, stop - or improve - testing progress as early as possible;
� Maintain strong teamwork;
� Adhere to EA security procedures; take responsibility for equipment and software security; each individual is responsible for the security of any hardware or software that is in their possession;
� Communicate pertinent information to other team members;
� Work to achieve group targets as published in the Key Performance Indicators.

Special Considerations

� EA�s European Shared Service Centre for Testing & Certification is a dynamic area where there are peak periods of activity (May to December) and therefore the work load and the make-up of teams will vary.

� Although candidates will be required to work a 40 hour week, they must be flexible in terms of actual working hours and be available for weekend work when necessary.

Skills and Knowledge Required

� Candidates must be at least 18 years old;
� Fluency (written & verbal) in French language � or educated to University degree level in the required language;
� Fluency in English � Excellent verbal and written communication skills is a must have;
� Genuine interest and knowledge of videogames;
� Very good knowledge in cultural areas related to EA video games;
� Good knowledge of Microsoft Windows environment;
� Demonstrable knowledge of video game platforms - PC, Consoles (such as PS2, PS3, Xbox 360, Nintendo DS, PSP, etc.) and related software;
� Demonstrate an organized, structured approach to testing task with eye for detail;
� Self-starting, proactive attitude and ability to work independently;
� Ability to identify and resolve problems effectively.

Beneficial Experience

� Experience of software testing in a Localisation, QA (Quality Assurance), Customer Service or CQC environment within a video game publisher/ developer/ localisation agency is highly beneficial but not mandatory.
� Working in a multi-site/cultural team.

Behaviours/ Competencies

� Organised, self-starting, proactive, customer focused, teamwork oriented
� Ability to work under pressure when necessary, and to deadline;
� Demonstrable ability to communicate in a clear and concise way;
� Problem-solving and troubleshooting skills;
� Attention to detail and methodical working practices.

N.B.: when you click apply, you will be directed to EA's careers site, where you will have to complete the application process.

If you do not do this your application will not reach EA's recruitment team.

Internship � Hotel Relations � trivago UK and Ireland

Title: Internship � Hotel Relations � trivago UK and Ireland
Salary: Excellent
Location: Germany, Nordrhein-Westfalen, Düsseldorf
Languages: English
Posted: 8th May 2012

trivago is the world�s no. 1 hotel search. With trivago, travellers always find the ideal hotel for the best rate. On www.trivago.co.uk travellers are able to compare prices side-by-side from hotel booking portals such as Expedia, Booking.com and Olotels.com for over 500,000 hotels worldwide � trivago is google for hotels.

The trivago team in Dusseldorf, Germany, includes over 100 employees from more than 20 countries. If you want to be part of a dynamic team and take part in the development of a unique company, trivago is the right place for you. You will develop your skills quickly in a self-driven atmosphere where individual success becomes immediately tangible. You will gather valuable insight across various departments within the company and gain access to cross-functional opportunities in the future.

As an Hotel Relations Intern you will be the key point of contact for all UK & Irish hoteliers. Your goal is to both improve the communications between trivago and current hoteliers and focus on building new relationships across the UK and Ireland. You will play a central and active role in all hotel relation related matters and a mentor will be at your side to answer all your questions and give you regular feedback.

Your tasks:

 Telephone and email assistance for hoteliers on the professional portal trivago Hotelier
(http://hotelier.trivago.co.uk)
 Development of registered hoteliers and hotel chains
 Creation of presentations
 Management of content for hoteliers on Facebook and Twitter

Your profile:

 You are a student (or a recent graduate) of Business, Marketing or similar at Bachelor level or higher
 You speak English perfectly
 Excellent editorial skills. Ability to write engagingly and convincingly for the web
 You are willing to live and work in Düsseldorf (Germany)
 You are familiar with the MS Office package
 You are able to work in different projects simultaneously in a very dynamic environment
 You are interested in the hotelier market and online distribution
 You are very interested in new media
 You are willing to learn, able to analyse situations and work independently
 You are an excellent communicator

What we can offer:

 Flat hierarchies and short decision paths
 A pleasant working environment within a young and international team
 Experiences in an innovative, rapidly growing company
 Wide range of experiences through project- and teamwork
 Flexible working hours
 Attractive remuneration and career opportunities
 According to preferences e.g. fresh fruits, beer, sports, Yoga or parties

Internship � Hotel Relations � trivago UK and Ireland

Platform

Duration of the internship: at least 4 months, maximum 6 months

To apply online and find out more about trivago, please visit our "Jobs" section of the homepage.

Videogame Tester - Norwegian

Title: Videogame Tester - Norwegian
Salary: competitive
Location: Spain, Madrid
Languages: English, Norwegian
Posted: 1st May 2012

Role�s Main Purpose

As a Videogames Tester, your role will have 1 of 2 main purposes:

1. LT Testing - Check linguistic quality of the localised products in-line with EA procedures and requirements prior to being certified by EA�s Certification group.

Or

2. Certification Testing - To perform prescribed testing tasks within an assigned Certification team, helping to ensure that all EA products, both software and documentation, meet all necessary EA, 1st party and quality standards before release.

The specific role you will be given at EA will depend on your skill-set and Electronic Arts� needs at the time of hire.

Key Duties and Responsibilities

� Proactively complete assigned tasks accurately and thoroughly, and within a specified timeframe in order to detect (and subsequently report on a daily basis) bugs, software flaws and/or design issues;
� Ensure that no guideline-related bug, flaw or issue remains in the signed-off product and report them as early as possible;
� Proactively seek to improve knowledge of testing procedures and where applicable, related equipment;
� Ensure correct write-up (in English) of bugs, flaws and issues, and in LT, propose corrections to facilitate fixes;
� Inform Leads and Senior Testers of any issue that may slow down, stop - or improve - testing progress as early as possible;
� Maintain strong teamwork;
� Adhere to EA security procedures; take responsibility for equipment and software security; each individual is responsible for the security of any hardware or software that is in their possession;
� Communicate pertinent information to other team members;
� Work to achieve group targets as published in the Key Performance Indicators.

Special Considerations

� EA�s European Shared Service Centre for Testing & Certification is a dynamic area where there are peak periods of activity (May to December) and therefore the work load and the make-up of teams will vary.

� Although candidates will be required to work a 40 hour week, they must be flexible in terms of actual working hours and be available for weekend work when necessary.

Skills and Knowledge Required

� Candidates must be at least 18 years old;
� Fluency (written & verbal) in Norwegian language � or educated to University degree level in the required language;
� Fluency in English � Excellent verbal and written communication skills is a must have;
� Genuine interest and knowledge of videogames;
� Very good knowledge in cultural areas related to EA video games;
� Good knowledge of Microsoft Windows environment;
� Demonstrable knowledge of video game platforms - PC, Consoles (such as PS2, PS3, Xbox 360, Nintendo DS, PSP, etc.) and related software;
� Demonstrate an organized, structured approach to testing task with eye for detail;
� Self-starting, proactive attitude and ability to work independently;
� Ability to identify and resolve problems effectively.

Beneficial Experience

� Experience of software testing in a Localisation, QA (Quality Assurance), Customer Service or CQC environment within a video game publisher/ developer/ localisation agency is highly beneficial but not mandatory.
� Working in a multi-site/cultural team.

Behaviours/ Competencies

� Organised, self-starting, proactive, customer focused, teamwork oriented
� Ability to work under pressure when necessary, and to deadline;
� Demonstrable ability to communicate in a clear and concise way;
� Problem-solving and troubleshooting skills;
� Attention to detail and methodical working practices.

N.B.: when you click apply, you will be directed to EA's careers site, where you will have to complete the application process.

If you do not do this your application will not reach EA's recruitment team.

Hotel Relations Assistant � trivago UK & Ireland

Title: Hotel Relations Assistant � trivago UK & Ireland
Salary: Excellent
Location: Germany, Nordrhein-Westfalen, Düsseldorf
Languages: English
Posted: 8th May 2012

trivago is the world�s no. 1 hotel search. With trivago, travellers always find the ideal hotel for the best rate. On www.trivago.co.uk travellers are able to compare prices side-by-side from hotel booking portals such as Expedia, Booking.com and Olotels.com for over 500,000 hotels worldwide � trivago is google for hotels. The trivago team in Dusseldorf, Germany, includes over 100 employees from more than 20 countries. If you want to be part of a dynamic team and take part in the development of a unique company, trivago is the right place for you. You will develop your skills quickly in a self-driven atmosphere where individual success becomes immediately tangible. You will gather valuable insight across various departments within the company and gain access to cross-functional opportunities in the future.

As an Hotel Relations Assistant you will be the key point of contact for all UK & Irish hoteliers. Your goal is to both improve the communications between trivago and current hoteliers and focus on building new relationships. You will play a central and active role in all hotel relations related matters and a mentor will be at your side to answer all your questions and give you regular feedback.

Your tasks:

 Telephone and email assistance for hoteliers on the professional portal trivago Hotelier
(http://hotelier.trivago.co.uk)
 Development of registered hoteliers and hotel chains
 Creation of presentations
 Management of content for hoteliers on Facebook and Twitter

Your profile:

 You are a graduate of Business, Marketing or similar at Bachelor level or higher
 You speak English perfectly
 Excellent editorial skills. Ability to write engagingly and convincingly for the web
 You are willing to live and work in Düsseldorf (Germany)
 You are familiar with the MS Office package
 You are able to work in different projects simultaneously in a very dynamic environment
 You have experience within the hotel/travel industry preferably within a related position
 You are interested in the hotelier market and online distribution
 You are willing to learn, able to analyse situations and work independently
 You are creative, flexible and like to have responsibilities
 You are an excellent communicator

What we can offer:

 Flat hierarchies and short decision paths
 A pleasant working environment within a young and international team
 Experiences in an innovative, rapidly growing company
 Wide range of experiences through project- and teamwork
 Flexible working hours
 Attractive remuneration and career opportunities
 According to preferences e.g. fresh fruits, beer, sports, Yoga or parties

Travel Agent French Speaker

Title: Travel Agent French Speaker
Salary: do negocjacji
Location: Poland, ma?opolskie, Kraków, 30-150 Kraków
Languages: English, French
Posted: 8th May 2012

Work for travel, travel at work!

Serco improves the quality and efficiency of essential services that matter to millions of people around the world. The work we do for national and local governments involves us in the most important areas of public service, including health, education, transport, science and defense. Our private sector customers are industry-leading organizations in a wide variety of markets. We have nearly 50 years' experience of helping our customers achieve their goals. Our approach has made us one of the world's leading service companies and our vision is to be the world's greatest.

Due to the growth of our Serco in Kraków we are looking for multilingual, motivated individuals who have the drive to succeed in a fast growing industry.
Currently we are looking for:

Travel Agent
French Speaker
Ref. no: TLJ/TA/052012
Kraków

We expect:
- Excellent written and oral skills of one of the following languages: French.
- Good command of English language.
- Exquisite customer care and courteous attitude.
- Confident, flexible and result oriented.
- Positive, enthusiastic and proactive.
- Interpersonal and team building skills.

We offer:
- Great development opportunities in a brand new organization which is growing at a very fast pace.
- Working in an international and multicultural environment.
- Pleasant working atmosphere, within a value driven culture.
- Attractive employment conditions.

Please include the Reference number and the following clause: "In accordance with the Personnel Protection Act of 29.08.1997 no 133 position 883, I hereby authorize Serco Sp. z o. o. to process my personal data included in my job application for the needs of the recruitment process"

Customer Service Agents (m/f) for Scandinavian Business Customers (B2B)

Title: Customer Service Agents (m/f) for Scandinavian Business Customers (B2B)
Salary: Dependent on Experience
Location: Germany, Nordrhein-Westfalen, 48155 Münster
Languages: English, Danish, Swedish
Posted: 22nd May 2012

Customer Service Agents (m/f) for Scandinavian Business Customers (B2B)
-, Full Time, Limited, Customer Service, Call Center
arvato direct services Münster GmbH, Münster, North-Rhine/Westphalia

Your challenge:

Support of Scandinavian business customers (B2B) for inquiries about their contracts, account administration and general support.

- Support of business customers via phone and email (inbound and outbound)
- Operation of all functions of customized computer systems (telephone systems, databases, etc.)
- Acquisition and maintenance of customer data and transaction data
- Acquiring of comprehensive knowledge about products and processes
- Some technical affinity desirable

Your profile:

- Excellent language skills (Swedish or Danish) in both speaking and writing
- English skills necessary
- Service-oriented, patient and friendly manner
- Professional communication skills and accordant soft skills (business customer oriented)
- Good pc skills (usage of web-based tools and MS-Office)
- Sufficient typing skills

About us:

arvato is an internationally networked outsourcing providers. More than 65,000 employees design and implement bespoke solutions for all kinds of business processes across integrated service chains, for business customers from around the world. Its portfolio includes all services related to the creation and distribution of printed materials and digital storage media, as well as data management, customer care, CRM services, supply-chain management, digital distribution, financial services, professional and custom IT services, and the direct-to-customer distribution of educational media.

Submit application to:

arvato direct services Münster GmbH
Human Resources
Volker Davids
Höltenweg 33
48155 Münster

bewerben-arvato-ms@bertelsmann.de

For more information, please visit our website:

http://www.arvato-customer-services.de

Videogame Tester - German

Title: Videogame Tester - German
Salary: competitive
Location: Spain, Madrid
Languages: English, German
Posted: 1st May 2012

Role�s Main Purpose

As a Videogames Tester, your role will have 1 of 2 main purposes:

1. LT Testing - Check linguistic quality of the localised products in-line with EA procedures and requirements prior to being certified by EA�s Certification group.

Or

2. Certification Testing - To perform prescribed testing tasks within an assigned Certification team, helping to ensure that all EA products, both software and documentation, meet all necessary EA, 1st party and quality standards before release.

The specific role you will be given at EA will depend on your skill-set and Electronic Arts� needs at the time of hire.

Key Duties and Responsibilities

� Proactively complete assigned tasks accurately and thoroughly, and within a specified timeframe in order to detect (and subsequently report on a daily basis) bugs, software flaws and/or design issues;
� Ensure that no guideline-related bug, flaw or issue remains in the signed-off product and report them as early as possible;
� Proactively seek to improve knowledge of testing procedures and where applicable, related equipment;
� Ensure correct write-up (in English) of bugs, flaws and issues, and in LT, propose corrections to facilitate fixes;
� Inform Leads and Senior Testers of any issue that may slow down, stop - or improve - testing progress as early as possible;
� Maintain strong teamwork;
� Adhere to EA security procedures; take responsibility for equipment and software security; each individual is responsible for the security of any hardware or software that is in their possession;
� Communicate pertinent information to other team members;
� Work to achieve group targets as published in the Key Performance Indicators.

Special Considerations

� EA�s European Shared Service Centre for Testing & Certification is a dynamic area where there are peak periods of activity (May to December) and therefore the work load and the make-up of teams will vary.

� Although candidates will be required to work a 40 hour week, they must be flexible in terms of actual working hours and be available for weekend work when necessary.

Skills and Knowledge Required

� Candidates must be at least 18 years old;
� Fluency (written & verbal) in German language � or educated to University degree level in the required language;
� Fluency in English � Excellent verbal and written communication skills is a must have;
� Genuine interest and knowledge of videogames;
� Very good knowledge in cultural areas related to EA video games;
� Good knowledge of Microsoft Windows environment;
� Demonstrable knowledge of video game platforms - PC, Consoles (such as PS2, PS3, Xbox 360, Nintendo DS, PSP, etc.) and related software;
� Demonstrate an organized, structured approach to testing task with eye for detail;
� Self-starting, proactive attitude and ability to work independently;
� Ability to identify and resolve problems effectively.

Beneficial Experience

� Experience of software testing in a Localisation, QA (Quality Assurance), Customer Service or CQC environment within a video game publisher/ developer/ localisation agency is highly beneficial but not mandatory.
� Working in a multi-site/cultural team.

Behaviours/ Competencies

� Organised, self-starting, proactive, customer focused, teamwork oriented
� Ability to work under pressure when necessary, and to deadline;
� Demonstrable ability to communicate in a clear and concise way;
� Problem-solving and troubleshooting skills;
� Attention to detail and methodical working practices.

N.B.: when you click apply, you will be directed to EA's careers site, where you will have to complete the application process.

If you do not do this your application will not reach EA's recruitment team.

Dutch Localization Translator

Title: Dutch Localization Translator
Salary: Very Attractive
Location: Ireland, South-West, Cork
Languages: English, Dutch
Posted: 8th May 2012

Big Fish Games - The Organization

Founded in 2002, Big Fish Games is a multi-platform developer, publisher and distributor of casual games, including downloadable, flash, social, MMO, console and mobile games. Renowned for offering A New Game Every Day!®, Big Fish Games distributes more than 1.5 million games per day worldwide. Big Fish Games is the world's leading online business for games and interactive entertainment. With headquarters in Seattle and offices in Vancouver, Canada, and Cork, Ireland, Big Fish Games partners with 500+ game developers and develops and publishes some of the industry's leading brands, including Mystery Case Files®, Hidden Expedition®, Drawn�, Fairway Solitaire�, My Tribe� and Faunasphere�. For more information about Big Fish Games, visit www.bigfishgames.com.

Dutch Localization Translator

Due to phenomenal growth and global presence, Big Fish Games has located their European Headquarters in Cork to support its European customer base. The Cork office focuses on multilingual European customer support, game testing, and localization translation.

Responsibilities
As a Dutch Localization Translator, you will be responsible for working in the Cork Localization department with a team of multinational translators. This is a rapidly changing environment which handles the localization of large volumes of new PC titles for our language web portals. You are responsible for editing and proofing game content for the Dutch portal, ensuring game content adheres to house style and guidelines. You excel at handling multiple tasks in a fast-paced environment - all with the goal of furthering the company's international growth and success. Additionally, you share a deep interest in languages and Big Fish Games products; you love to take on new challenges and are eager to join an agile, fun, and culturally diverse team that's on the forefront of casual games.

The Role
� Translate a variety of games� content for Big Fish Dutch Portal
� Work with the other Dutch translators and Localization Project Manager to schedule tasks
� Work with Dutch Site Manager to make recommendations for site improvements
� Handle additional projects for Localization Project Manager as needed
� Work under pressure to translate a minimum of 3000 words per day

The Person

This is an excellent opportunity for someone who has a genuine interest in the technical aspects of the on-line gaming industry and quality translations whilst contributing to a fun, quality focused and high performing team. The role requires the following experience:
� Bachelor�s Degree required
� Must be fluent in English and Dutch with Dutch to English and English to Dutch translation experience
� Exceptional problem-solving skills including demonstrated ability to think laterally when resolving technical glitches that arise in the translation process
� Proficient with MS Office Suite
� Understanding of SDL Trados Studio 2009, MS Office Suite, and basic HTML a plus

Here at Big Fish Games, customer goodness, passion, focus and integrity are values that we live by and aspire to and we are looking for people who map well to this culture.

Click "Apply" today to be redirected and make your application online

Corporate Customer Service Administrator

Title: Corporate Customer Service Administrator
Salary: �25,000-�35,000
Location: Ireland, Mid-East, Meath, Dublin/Meath
Languages: English, Italian
Posted: 22nd May 2012

Our people, and the talent and enthusiasm they display is critical to the continued expansion of our business."
Paul Gillett CEO
Generali PanEurope, a specialist arm of the global insurer the Generali Group, offers flexible and sophisticated wealth protection and employee benefit solutions principally in Europe but also on a global basis. It operates in the EU on a Freedom of Services basis and is authorised by the Central Bank of Ireland.
The company has expanded rapidly in recent years, has its own S&P rating and has ambitious plans for the future. Employing talented and passionate people will be a key component to delivering future success.
Superbly located on the Dublin side of Navan, just off the N3 and less than an hour from Dublin. We currently employ over 80 people across a range of functions allowing us to offer convenient and efficient sales, marketing, IT and customer support to all our clients, wherever they may be.
Our ambition is to create an organisation that is at the leading edge of today's finance industry and which is respected by its clients. For this to happen, our objective is to be recognised as a great place to work where people are challenged, developed and rewarded for their efforts.

Job Purpose :

�The main focus of this role is to provide high
quality customer service and technical support to GPE Italian Private Wealth
Portfolio clients and business partners

�The role will support the Italian sales team
and the Italian Product Technical Specialist in the development, sale and
servicing of Private Wealth products in the Italian market.

�To administer New Business Proposals to ensure that, at all times, the
speed and quality of new business processing matches or exceeds the agreed
service standards.

�To maintain pipeline reports, management information systems and
performance indicators on a regular basis.

�To develop and maintain effective working relationships with own team
and other GPE teams to ensure the smooth running of day to day tasks and
business.

�To develop and maintain effective working relationships with the Sales
team and banking partners focusing on excellent customer service with a view to
strengthening customer relationships.

�To ensure that operational procedures are updated and maintained.

�To ensure that GPE corporate company standards
are adhered to at all times.

�The role holder will work closely with
colleagues focused on a similar role servicing other GPE markets and will be
expected to provide appropriate cover.

Required / Desirable Qualifications and Experience
Ideally educated to degree level
Fluent in English and Italian
Additional languages, i.e. Spanish or French,
would be an advantage
PC literate, Word and Excel
Good communication skills
2-3 years customer services experience ideally in the financial services sector
An appreciation of the issues associated with
the servicing of business partners and the needs of high net worth clients

SAP ABAP Developer/Programmer

Title: SAP ABAP Developer/Programmer
Salary: Upon experience and agreement
Location: Slovakia, Bratislava
Languages: English
Posted: 21st May 2012

Description

Business environment:

HP is the largest technology solutions provider in Europe, Middle East and Africa (EMEA) and worldwide. The company's offerings span from IT infrastructure, personal computing and access devices to global services and imaging and printing. Our customers are virtually everybody, consumers, small and medium sized companies, large corporations as well as Government institutions.

Job Description

Successful applicant will be responsible for solving incidents in ABAP code and developing small and later big change requests (to programs, user exits, interfaces, forms, implement OSS notes, participate by applying support packages into the system, etc.). He will closely cooperate with functional consultant. The main goal of the position is to know well the customer's application environment, to maintain it continuously and to achieve a high level of customer's satisfaction.

Qualifications

Qualifications
Educational background: university degree (Industrial or Telecomm Engineering, Computer Science, Computer Engineering, Physics, Business Informatics etc.) or equivalent experience in IT or relevant business area (logistics or manufacturing industry).

Main responsibilities

� Ability to work with external customers
� Strong analytical skills working in a highly complex IT environment
� Service oriented behavior and communication
� Understanding of business environment and IT, processes, organization, implications of changes

Job Requirements
� University Degree in Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems or equivalent experience
� Ideal at least 2 years experience with ABAP programming language - development
� Ability to assimilate information quickly and to share learning and experiences with other team
members
� Strong interpersonal skills, able to collaborate and deal with conflicts, good initiative and follow-up, good communication skills
� Functional knowledge of SAP is welcome

Required skills:
Technical:
- Analytical thinking
- Knowledge about design approaches
- Problem-solution oriented thinking
- Ability to grasp information and build new expertise quickly
Lingual:
- Fluent in English
- German is an advantage
Personal:
- systematic work approach
- high abstraction ability
- customer service oriented
- results oriented and pragmatic
- high responsibility feeling
- strong interpersonal skills: able to collaborate and work in teams - even in virtual teams with members working together from different locations
- good presentation ability

Please note the position is located in Bratislava, Slovakia, Europe.

Italian Speaking Sales Advisor

Title: Italian Speaking Sales Advisor
Salary: £18k plus commission
Location: United Kingdom, Yorkshire, West Yorkshire, BD20 6RB
Languages: English, Italian
Posted: 30th Apr 2012

Acorn has multiple International Sales Teams, which sell our market leading product worldwide. Each team is made up of various roles, all involved in building and supporting our International Network. Candidates must:-

�Possess excellent telephone communication skills
�Be able to gather information through appropriate questioning.
�Be able to achieve and exceed given sales targets.
�Be able to actively listen to the customer and identify relevant details.
�Be confident with a positive attitude.
�Be self-motivated and driven by success.
�Have good working knowledge of English language.
�B able to communicate at native level in Italian
We offer:
�A generous starting salary
�Excellent commission and rewards for target achievers.
�Development and career progression.
�Regular team incentives and social events
�Many additional Company benefits

SAP Consultants (Junior/Senior) - PP, SD, MM or HR

Title: SAP Consultants (Junior/Senior) - PP, SD, MM or HR
Salary: Upon experience and agreement
Location: Slovakia, Bratislava
Languages: English, German
Posted: 21st May 2012

The person in the role will be responsible for providing SAP 2nd level support in SAP area for a German customer. The modules include PP, MM and SD.

Main responsibilities

� To identify and solve problems and incidents in SAP area (PP, MM and SD module)
� To work on small changes (change requests)
� To keep contact with the customer and understand the customer needs
� To minimize the amount of unplanned downtime in the customer's application environment
� To improve and optimize customer's application environment
� To achieve a high level of customer's satisfaction
� ABAP knowledge is welcome (debugging etc.)

Qualifications

� Knowledge of business processes covered by SAP application
� Experience with work in a SAP application support team in the given module (PP, SD or MM) for a min of 1 year
� Fluent English, German at least on intermediate level
� Excellent analytical problem-solving skills
� Excellent communication skills
� Service oriented behavior and communication

Dutch speaking Collection Specialist

Title: Dutch speaking Collection Specialist
Salary: competitive
Location: Poland, dolno?l?skie, Wroc?aw
Languages: English, Dutch
Posted: 21st May 2012

Description

Hewlett-Packard - one of the largest companies in the world-has established a Global Business Center in Wroclaw, Poland. This unit is part of a world wide network with branches in Spain, Romania, Costa Rica, Mexico, Singapore, India and China.

The Center in Poland provides services to both, internal and external clients, in areas such as Human Resources, Sales & Marketing, Supply Chain as well as Finance & Accounting. HP is looking for talented individuals who will have the opportunity to:
o work in an international environment
o take on challenging assignments
o & realize career goals.

Collection Specialist with Dutch

Responsibilities:

* Providing collection services within framework of the project
* Managing a complex AR porfolio within goal performance targets
* Creating and updating procedures and other documentations
* Data gathering, analysis and reporting
* Monitoring and reporting daily metrics
* Deliver contant high quality performance, focus on details and accuracy
* Proactively solve customers' problems, be accountable for solving the problem
* Build very good relationship with customer / team
* Maintain strong communication standards, internation and multi- cultural mindset

Qualifications

Education and Experience Required:

· Minimum Bechelor degree
· 2+ years experience in an accounting environment - Collection work experience is a must

Knowledge and skills required:
· Good English skills
· Fluent Dutch, native speaker preferred
· Strong understanding of Credit & Collection
· Strong communication skills
· Analytical, process-minded, reliable
· MS Office products knowledge

IT Helpdesk Support Specialist with French

Title: IT Helpdesk Support Specialist with French
Salary: 19,000-20,000
Location: Ireland, South-West, Cork, Cork
Languages: English, French
Posted: 30th Apr 2012

The role: IT Helpdesk Support Specialist with French

Purpose of the Role
� The purpose of the role is to provide resolution to Helpdesk service requests within a timely manner and to demonstrate technical expertise and exceptional customer service skills.

Contacts (internal/external)
� Team managers, Team members, Quality department, Training department.

Responsibilities
� Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities.
� Identify, evaluate and prioritize customer problems and complaints.
� Analyze customer problems and formulate plans of resolution.
� Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly.
� Assist in evaluating new services, processes and technologies introduced at the helpdesk.
� Participate in departmental training activities including training programs in support of new technologies, procedures, and customer service enhancements
� Work with departmental staff to promote, develop, and maintain strong customer service values.
� Escalate unresolved issues to support leads, designated service group or client help desk.
� Additional projects as required.

Required:
� Expert Communication Skills
� Expert PC Skills
� Expert language abilities in written and oral English, plus French.
� Advanced Presentation skills
� Advanced experience in Organization Development: Service Orientation, Insight, Proactive Cooperation
� Basic understanding of the principles, theories, and practices of group dynamics and/or team development
� Basic Business Development: Domain Expertise, Results Focused, Initiative

Professional Experience
� Previous Helpdesk experience preferred and solid IT background
� Flexibility
� High level Analytical skills
� Excellent Communication skills
� Previous Team working experience
� Customer orientated professional

About Atos Cork:
Based in Mahon, Cork, we support customers all over the world with regards to level 1 and level 2 IT helpdesk support. You will be joining a dynamic team of experienced specialists and you will be trained extensively in all aspects of the role before dealing with our customers.
We have a strong desire for multi-lingual candidates, so if you speak any other languages other than English you will have the opportunity to further develop your skills in dealing with customers from multiple countries across the globe.

We offer competitive salaries with the following benefits:
� Health Insurance contribution
� Cycle to work scheme
� Employee Assistance Programme (EAP)
� Refer a Friend program for staff
� Performance Related Pay (PRP)
� Paid Maternity Leave
� Paid Paternity Leave
� Subsidized Canteen
� Relaxation Area � with DVD player / wifi / pool table
� Gym

French speaking General Accounting Specialist

Title: French speaking General Accounting Specialist
Salary: competitive
Location: Poland, dolno?l?skie, Wroc?aw
Languages: English, French
Posted: 21st May 2012

Description

Hewlett - Packard has built Global Business Centre in Wroclaw to become a part of a global network along with Barcelona, Bangalore, India, Singapore and Guadalajara, Mexico. HP is looking for talented individuals who will become a part of the all - star team heading up this unique effort within HP.

Our 'Fortune 20' corporation which provides technology solutions to consumers, businesses and insitutions globally offers many avenues for future career development.

We don't expect you to already have professional experience. That's exactly what we will provide you with through our extensive training. If you join our team we will give you the opportunity to become a professional for one (or more...) EMEA countries.

Responsibilities:

Process invoices accurately and in a timely manner
Assure invoice compliance with accountancy, tax, local, legal rules and customer accounting standards
Communication with internal & external partners from various parts of Europe
Identify issues & opportunities to improve account reconciliation process
Actively participate in project improvements & propose new solutions
Perform other General Accounting activities in scope
Backup applicable entities effectively whenever necessary according to internal process
Update process documentation on a timely manner

Qualifications

Qualifications:

Fluent knowledge of French language
Good English skills
Minimum Bachelor's degree in Accountancy / Finance / Math / Foreign Languages Faculties or Accountancy School
1-2 years of experience in Finance / Accounting roles would be an advantage
Analytical thinking, detail oriented
Responsible & reliable
Excellent communication skills
Good MS Office product knowledge
Solution - oriented

We are offering:

working in an international company for one of our clients from hospitality business line
opportunity to develop career path in organizational structures
flexible time schedule
modern and friendly work environment with open door policy
professional trainings
social benefits

Danish language teacher needed in Birmingham

Title: Danish language teacher needed in Birmingham
Salary: per hour
Location: United Kingdom, West Midlands, Birmingham, Birmingham
Languages: English, Danish
Posted: 14th May 2012

Listen and Learn is a successful language training company working with freelance trainers all over the world to provide private tuition for numerous languages, but mainly in the US and the UK. We have students (private and corporate) who need to learn languages, anytime and anywhere. Thus, we organize teachers for them at their offices or their homes.

We are currently looking for a language trainer for one of our clients.

Language Required: Danish
Location: Birmingham
Length of Course: 60 hours
Type of Course: General
Number of Students: 1
Level of Student(s): Beginner
Preferred Start Date: ASAP
Preferred Schedule: 1 lesson a week

Location of the classes and schedule could be re arranged. The salary is negotiable depending on qualifications and experience. We are also happy to discuss travel costs.

In order to be eligible, you should have a high written and spoken level of the language you teach and/or have a language degree and at least two years experience in teaching. You will also be required a visa/working permit if you are not a citizen of the country where we are currently searching. Candidates who do not match these criteria will not be considered in the recruitment process. The company offers free lance-part time positions, and cannot sponsor your visa.
If you would like to join this growing team, please submit your resume.

We look forward to hearing from you soon!

Korean language teacher needed in Edinburgh

Title: Korean language teacher needed in Edinburgh
Salary: per hour
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: English, Korean
Posted: 14th May 2012

Language Trainers is an international language training company offering private language classes throughout the country . Our clients, either individuals or companies, typically look for tailor made training at their homes or offices. They always tell us their training needs before they book with us and it is our job to recruit the best possible tutor - we hope it is you!

While we are looking specifically for tutors for our client (as specified below), we generally seek instructors across the state (especially, but not exclusively for our 5 main languages: English, Spanish, French, German, and Italian)
Please feel free to apply (and/or encourage colleagues to apply) even if you cannot take on this particular position.

Currently, we are urgently seeking a trainer for one of our clients. Course details are:

Language Required: Korean
Location: Edinburgh, EH12
Length of Course: xx hours
Type of Course: Business
Number of Students: 1, adult
Level of Student(s): xxxx
Specific Requirements: not available yet
Preferred Start Date: as soon as possible
Preferred Schedule: xxxx

Compensation is negotiable depending on qualifications and experience. We are also happy to discuss travel costs. We require very little administration or paperwork from you.

In order to be eligible for this position, you should have a high written and oral language level and/or have a language degree and at least two years experience in teaching. You will also be required a visa/work permit if you are not a citizen.

Candidates who do not match these criteria will not be considered in the recruitment process. We offer freelance part time positions, and cannot sponsor any visa.

If you think you are the right teacher for this position please send your resume and references.

We look forward to hearing from you!

German speaking Inside Sales Specialist / Lead Generator

Title: German speaking Inside Sales Specialist / Lead Generator
Salary: £25k - £30k (pro rata)
Location: United Kingdom, South East, Oxfordshire, East Hendred, OX12
Languages: English, German
Posted: 30th Apr 2012

6 month full time contract

The company

A fantastic opportunity to join an office based Lead Generation team with a top B2B Marketing Agency. We are looking for an experienced Lead Generator, who will demonstrate superb inside sales delivery, to work within our unique and rapidly expanding company, due to continued growth and success.

The Marketing Practice is a sales focused agency, we continue to win new business and build upon our strategic relationships with internationally renowned brands such as O2, Oracle and Canon.

We have an immediate need for A German speaker on a Contract basis:

Key Deliverables in role:

� Nurturing a sales pipeline for your client/s
� To plan, coordinate, and implement the business intelligence aspect of a marketing campaign for the client including;
o lead generation
o event delegate recruitment
o customer research & profiling
� High quality output and client satisfaction
� Demonstrating return on client investment
� Developing an in depth understanding of a variety of product/service options
� Meeting required targets within determined timescales

You will have:

� Experience of selling a complex product or proposition face to face or by telephone
� Experience of liaising successfully to Director level within prospect and customer businesses
� Evidence of working to and exceeding commercial targets and objectives
� Experience of consultative sales � building rapport, defining needs and building intelligence
� Experience of working as part of a high performing team
� Experience of working to tight deadlines/juggling multiple projects

The candidate

� Energy, ambition and tenacity � able to motivate themselves and others
� Self-management � able to plan and manage own time
� Excellent verbal and written communication skills � able to engage and influence
� Strong commercial acumen
� Passion for building relationships, developing intelligence and meeting business objectives
� Graduate calibre preferred

Great Company Benefits:
A unique and inspiring working environment within a beautiful converted barn
25 days holiday
Healthcare
Dental cover
Life Assurance
Pension Scheme
Learning Grants
Onsite parking
Employee discount
Free breakfast and fruit provided

NB - you will need to have your own transport, due to the rural location of our offices.

Sales Executives / Social Commerce Consultants (m/f) for B2B-Market in UK and/or USA

Title: Sales Executives / Social Commerce Consultants (m/f) for B2B-Market in UK and/or USA
Salary: competetive salary
Location: Germany, Berlin
Languages: English
Posted: 30th Apr 2012

For our growing international sales department located in the heart of Berlin, Germany we are looking for communicative telesales and business development professionals with vibrant personalities, who are looking to take on new challenges in one of the most successful international Social Commerce businesses!

eKomi develops and runs intelligent feedback solutions. Through innovative Social Commerce technologies eKomi works to collect Customer reviews, Product Reviews, and Recommendations in social media and search engines, in order to develop customer trust, increase turnover and traffic to websites.

Sales Executives / Social Commerce Consultants (m/f) for the B2B-Market in the UK and/or USA

Tasks:

� Uncovering leads through telemarketing, new
customer acquisition in the UK, Irish, US business
sector (B2B) and limited up selling to existing customer
base
� Actively selling our solution to business customers in
eCommerce and services markets with a consultative
selling approach
� Management of a sales opportunity pipeline using
Salesforce CRM
� Independent preparation of offers and following these
through to completion
� Giving guidance to the acquired customer group after
a closed sale
� Building up long-term successful customer
relationships
� Fulfillment and overachievement of personal sales
targets

Our expectations:

� Successful candidates will be able to demonstrate
motivation, ambition and have a positive attitude.
� Ability to show initiative and be proactive in the approach
to obstacles
� Strong team player
� Good knowledge of Computer Applications (Web browser,
standard Office Software)
� Ideally one year sales experience over the phone
� Ideally high internet affinity (i.e. online shopper, social
media)
� Fluency in English
� For US markets shift work starting in the early afternoon

We are counting on you, and we offer...

...a challenging working environment with good career possibilities, an attractive remuneration with uncapped on target earnings, and the chance to be part of a dynamic and international team located in the heart of Berlin.
If you want to be a part of our team and experience the entrepreneurial spirit of our company, then apply today via:
http://hire.jobvite.com/j/?cj=o4SmWfwY&s=Top_Language_Jobs
or visit our website www.ekomi.co.uk for more information.

We look forward to meeting with you!

Manager, Technical Services Customer Support (German speaker)

Title: Manager, Technical Services Customer Support (German speaker)
Salary: Competitive package
Location: Ireland, West, Galway, Dangan
Languages: English, German
Posted: 30th Apr 2012

Overview:

Aspect is a global software and IT services firm specializing in applying Microsoft unified communications and collaboration to help customers achieve optimal results through enhanced business processes across the enterprise and in the contact center. Aspect provides IT consulting, integration services and business applications.

Job Description:

GENERAL SCOPE & SUMMARY

Oversees the technical support of company customers by field Engineers, technicians, and support specialists, who are diagnosing, troubleshooting, and repairing one or more of the following: complex electro/mechanical equipment, sophisticated computer systems, software systems/applications, or networking and wireless networking systems. Supervises Engineers that respond to situations where standard procedures have failed to isolate or fix problems in non-functioning equipment systems or software. Establishes and maintains lines of communication with design Engineering and software development on design, reliability and maintenance issues. Ensures that Engineers are current with the latest upgrades and/or new releases. May be involved in customer installation and training programs. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. Provides Engineering support to customers, customer support personnel and field support staff on systems and product issues. Works with customer and company personnel to define technical problem, determine the solution and assist customer in implementing the fix. Provides technical feedback to Engineering concerning product changes/enhancements. May be called on-site to assist in complex technical solutions requiring changes to core functionality, code, and systems operation. Creates tests, tools, and diagnostic procedures for use by product support personnel. May quality check technical product documentation. Incumbents typically have a university education in an Engineeringing specialty.

PRIMARY ROLE & RESPONSIBILITIES

� Leadership to inspire others to achieve high performance resulting in driving business results

� Recognize and remove interference to raise the capacity for high performance

� Engage, coach and assist with development guidance to achieve individual growth among the team and business results

� Develops direct customer relationships and trust building long term Aspect partnership/reference accounts

� Manages a direct team and customerbase, with responsibility for people management and business results.

� Determines goals to meet business objectives. Ability to guide subordinates to achieve those goals.

� Fiscally responsible

Qualifications:

SPECIALIZED KNOWLEDGE & SKILLS

Ability to communicate complex information internally and externally.
Strong customer service and teamwork skills. Professional demeanor to maintain and enhance relationships.
Works on complex problems where analysis of situations or data requires an in-depth evaluation of various factors.
Exercises judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results. Ensures budgets, schedules, and performance requirements are met.

JOB REQUIREMENTS

5 + professional experience
Bachelor's degree in relevant field. May prefer advanced degree
Ability to pass a background check may also be required
Physical requirements include sitting for long periods of time
German Language Essential

Accounts Payable Specialist with Swedish or Danish

Title: Accounts Payable Specialist with Swedish or Danish
Salary: competitive
Location: Poland, dolno?l?skie, Wroc?aw
Languages: English
Posted: 21st May 2012

Description

Hewlett-Packard- one of the largest companies in the world-has established a Global Business Center in Wroclaw, Poland. This unit is part of a world wide network with branches in Spain, Romania, Costa Rica, Mexico, Singapore, India and China.

The Center in Poland provides services to both, internal and external clients, in areas such as Human Resources, Sales & Marketing, Supply Chain as well as Finance & Accounting.

HP is looking for talented individuals who will have the opportunity to:
o work in an international environment
o take on challenging assignments
o & realize career goals.

Responsibilities:

Enter data in HP transaction processing systems
Follow the working process strictly
Ensure the data entry timely
Update process documentation with possible changes in country specifics
Identify process improvement needs
Communicate with local country or external vendors

Qualifications

Minimum Bachelor's degree or students of final year
Good knowledge of English
Good knowledge of Swedish or Danish (optional)
Very good interpersonal skills
Good team player
Detail oriented and well-organized
Accuracy and attention to details
Ability to establish priorities
Good knowledge of Microsoft Office tools

French and German speaking PA

Title: French and German speaking PA
Salary: Excellent
Location: United Kingdom, London
Languages: English, French, German
Posted: 14th May 2012

American Apparel are seeking a bright and enthusiastic Personal Assistant to work with its European Managing Director. American Apparel leverages art, design and technology to advance the business process, while continuing to pioneer industry standards of social and environmental responsibility to the workplace. This vacancy will provide an opportunity to work for a growing brand that now has 260 stores based worldwide across 20 countries. Applicants must therefore be willing to travel if required.

Personal specification:

* Highly organised
* Retail experience
* Bright and confident personality
* Discreetly, persistent and assertive
* Professional and aware of the need for confidentiality
* Excellent communication skills
* Efficient and able to meet deadlines
* Ideally French and German speaker (as well as English)
* Willing to travel (extensively)
* Fully computer literate with all Microsoft programmes (Outlook, Word, Excel)

Job Specification:

* Diary management
* Inbox management
* Company Credit Card Management
* Manage email/postal correspondence and workflow for various departments
* Travel arrangements
* Assisting with administrative tasks
* Phone calls and setting up conference calls
* Sorting and reconciling expenses
* Take minutes for any meetings when requested
* Any personal matters which may be required at the E.M.D's request

Precisa-se de Professor de Alemao em Goiania

Title: Precisa-se de Professor de Alemao em Goiania
Salary: per hour
Location: Brazil, Goiania
Languages: English, German
Posted: 21st May 2012

Language Trainers é uma empresa internacional que oferece aulas particulares de línguas nas príncipais cidades do país. Nossos clientes, tanto indivíduos como empresas, geralmente procuram por aulas personalizadas em casa ou no local de trabalho. Eles sempre nos informam suas necessidades com o curso antes de reservar conosco e é nosso trabalho contratar o melhor professor possível - esperamos que seja você!

Atualmente estamos urgentemente procurando por um Professor de Alemao em Goiania. Os detalhes do curso são:

Curso: Alemao
Local: Goiania
Duração do curso: 100 hours
Dia e horário das aulas: xxxx
Cliente: 1 adulto iniciante
Data de início: assim que possível
Pagamento: negociável; será discutido durante entrevista por telefone.

Pagamento é negociavel de acordo com as qualificações e experiência. Também estamos dispostos a discutir custos de deslocamento. Nós exigiremos pouco trabalho administrativo de você.

Para ser elegível para esta posição, você deve possuir graduação na área de estudo da língua e/ou pelo menos dois anos de experiência no ensino da língua.

Candidatos que não se encaixam nestes requisitos não serão considerados no processo de recrutamento.

Se você acredita que é o candidato certo para esta vaga, por favor envie o seu currículo e referências.

Aguardamos o seu contato!

Dutch speaking Collection Specialist

Title: Dutch speaking Collection Specialist
Salary: competitive
Location: Poland, dolno?l?skie, Wroc?aw
Languages: English, Dutch
Posted: 21st May 2012

Opportunities for external candidates
Opportunities for current HP employees
Back to Jobs@HP
Help

Welcome. You are not signed in.
|My Account Options
My Job CartMy Job Cart|
Sign In

Job Search
My Jobpage

Basic Search
|
Advanced Search
|
Jobs Matching My Profile
|
All Jobs

Beginning of the main content section.
Return to the home page
Printable Format

Job Description - Collection Specialist with Dutch (798006)
Job Description
Collection Specialist with Dutch-798006

Description

Hewlett-Packard - one of the largest companies in the world-has established a Global Business Center in Wroclaw, Poland. This unit is part of a world wide network with branches in Spain, Romania, Costa Rica, Mexico, Singapore, India and China.

The Center in Poland provides services to both, internal and external clients, in areas such as Human Resources, Sales & Marketing, Supply Chain as well as Finance & Accounting. HP is looking for talented individuals who will have the opportunity to:
o work in an international environment
o take on challenging assignments
o & realize career goals.

Collection Specialist with Dutch

Responsibilities:

* Providing collection services within framework of the project
* Managing a complex AR porfolio within goal performance targets
* Creating and updating procedures and other documentations
* Data gathering, analysis and reporting
* Monitoring and reporting daily metrics
* Deliver contant high quality performance, focus on details and accuracy
* Proactively solve customers' problems, be accountable for solving the problem
* Build very good relationship with customer / team
* Maintain strong communication standards, internation and multi- cultural mindset

Qualifications

Education and Experience Required:

· Minimum Bechelor degree
· 2+ years experience in an accounting environment - Collection work experience is a must

Knowledge and skills required:
· Good English skills
· Fluent Dutch, native speaker preferred
· Strong understanding of Credit & Collection
· Strong communication skills
· Analytical, process-minded, reliable
· MS Office products knowledge

French speaking Accounts Payable Specialist

Title: French speaking Accounts Payable Specialist
Salary: competitive
Location: Poland, dolno?l?skie, Wroc?aw
Languages: English, French
Posted: 21st May 2012

Description

Hewlett-Packard- one of the largest companies in the world-has established a Global Business Center in Wroclaw, Poland. This unit is part of a world wide network with branches in Spain, Romania, Costa Rica, Mexico, Singapore, India and China.

The Center in Poland provides services to both, internal and external clients, in areas such as Human Resources, Sales & Marketing, Supply Chain as well as Finance & Accounting. HP is looking for talented individuals who will have the opportunity to:

work in an international environment
take on challenging assignments
& realize career goals.

Key Responsibilities:

Process invoices accurately and in a timely manner
Assure invoice compliance with accountancy, tax, local, legal rules and customer accounting standards
Contacting internal and external partners from different parts of Europe as well as the client's employees
Answering calls and e-mails as CRC Agent
Update the process documentation with possible changes in country specifics.
Identify process improvement needs.

Qualifications

Minimum Bachelors Degree
Fluent English
Fluent French
Excellent communication skills
Analytical, process-minded, reliable
MS Office products knowledge
Economic/administration background will be an advantage
SAP knowledge will be an advantage
Experience in CRC/Finance/Accounting will be a strong advantage

Italian speaking HR Operations Supervisor

Title: Italian speaking HR Operations Supervisor
Salary: competitive
Location: Poland, dolno?l?skie, Wroc?aw
Languages: English, Italian
Posted: 21st May 2012

Description

Supervise and coordinate a team delivering HR operational services for an European customer
Actively support integration and transition of personnel administration process into HP center in Poland
Work closely with quality department to identify opportunities to increase process effectiveness
Recommend and assist in developing and implementing internal policies and procedures to ensure efficient processing and ongoing compliance with legislative requirements
Work in conjunction with IT department to support development, testing and implementation of system upgrades and/or enhancements
Assist internal and external auditors during audit process; implements changes recommended by auditors
Responsible for hiring, setting and monitoring of annual performance plans, coaching, and career development

Qualifications

University Degree or equivalent experience
Very good knowledge of English and Italian
Minimum 2 years of experience in managing people or process, preferably in outsourcing or shared services environment
Knowledge of HR/Payroll/Time Management principles
Good supervisory/leadership skills to drive changes, analysis and improvements
Ability to multi-task in dynamic environment
Customer focus and solution oriented
Self-starter, well-organized and willing to learn new skills
Strong business application skills

Job - Operations
Primary Location - Poland-Wroclaw
Schedule - Full-time
Job Type - Experienced
Shift - Day Job
Travel - No

Java developer MF

Title: Java developer MF
Salary: very good salary + benefits
Location: Czech Republic, Praha
Languages: English
Posted: 14th May 2012

Software Engineer JAVA

CA Technologies (NASDAQ:CA) formerly known as Computer Associates, is one of the world's leading IT management software and solution companies with expertise across all IT environments � from mainframe and physical to virtual and cloud. Our software manages and secures IT environments, enabling our customers to deliver more flexible IT services and our solutions help our customers gain a level of deep insight into and gain control over complex and mixed information technology (IT) environments. CA Technologies works with the majority of the Forbes Global 2000, as well as government organizations and thousands of companies in diverse industries worldwide. Founded in 1976, CA Technologies serves customers in virtually every country in the world and reported fiscal year 2011 revenue of $4.4 billion.
We�re currently looking for a qualified JAVA Software Engineer to join our R&D Center in Prague, Czech Republic.

Responsibilities:

� Design and code complex units/modules/products that meet functional and business requirements on schedule and within budget.
� Participate in design and code reviews with other developers.
� Attend department meetings (conference calls) and provide input to establish and improve departmental processes and procedures.
� Provide product content to Technical Writers.
� Must work well within a team environment, understanding that team success is the end goal in the highly developed Agile environment.

Requirements:

� Typically 2+ years of experience in software development
� Good knowledge of J2EE
� Multiplatform development (UNIX/Linux experience is a big plus)
� IBM Mainframe experience (IBM assembler, IMS experience) is advantage
� Analytical skills
� Problem solving skills
� Must be a good team player
� Knowledge of English (written and spoken) required in daily communication
� Open to learn basics about Mainframe to be able develop supporting tools in JAVA

We are offering:
COMPETITIVE SALARY + benefits
- Pension insurance
- Life insurance
- Long Term Sick Leave Insurance
- Short Term Sick Leave Benefit
- Sport benefits
- Meal vouchers
- Free Parking
- Free beverages
- Trainings and courses � possible certifications
- Medical care for you and one more person of your choice
- Vacation � 26 days

There's never been a better time to join CA Technologies. We're a dynamic company with a strong vision in a growing global market. At a time when customers are demanding more and more from their technology, we're changing the way the world manages IT, to help customers better perform, compete and grow. That's why the majority of leading companies across industries worldwide use our software. It's also why you'll find a wealth of opportunities for important and rewarding work. Come to CA Technologies and build the career you want.
To learn more about CA Technologies and this opportunity, we welcome you to visit our web site at www.ca.com.

Client Services Officer - French and Arabic

Title: Client Services Officer - French and Arabic
Salary: Not Disclosed
Location: Ireland, Dublin Region, Dublin
Languages: Arabic, English, French
Posted: 23rd May 2012

Client Services Officer - French and Arabic
Allianz Worldwide Care Profile
Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world?s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries. Based in Park West, Dublin 12, Allianz Worldwide Care employs 600 staff.
Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its ?Clear to Zero? claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.

Key Responsibilities

Administration of policies from enrolment to renewal
Implementation of new business
To update the client database
To respond to client and broker queries and requests
To prioritise your workload in line with team targets
To ensure accuracy in all written correspondence to clients and brokers.
To provide excellent customer service to our clients and brokers, solving problems promptly and in a professional manner, preventing unnecessary delays
To build positive and professional working relationships both internally and with brokers and clients
To participate in the training of newer team members.
To participate in the improvement of workflows and procedures
Work on ad hoc projects as and when required

Experience Required

Previous experience in a customer focused role , in a an administrative capacity
Experience working in pressurized environment with tight deadlines
Strong Knowledge of Microsoft Office ( Excel, Word)
Fluency in English, French and Arabic is essential to this role

Behavioural Competencies

Customer focused
Strong communication (verbal & written)
Ability to work effectively within a team environment
Honesty and Integrity
Ability to work under pressure
Results driven and solution oriented

The successful candidate will have the opportunity to work in growing multicultural company committed to empowering its employees and furthering their development. A competitive remuneration and benefits package is offered, including healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club and support for professional studies
To learn more about us please visit
www.allianzworldwidecare.com/movie
Allianz Worldwide Care is an Equal Opportunities Employer

Claims Officer - Arabic

Title: Claims Officer - Arabic
Salary: Not Disclosed
Location: Ireland, Dublin Region, Dublin
Languages: Arabic, English
Posted: 23rd May 2012

Claims Officer - Arabic
Allianz Worldwide Care Profile
Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world?s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries. Based in Park West, Dublin 12, Allianz Worldwide Care employs 600 staff.
Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its ?Clear to Zero? claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.
Key Responsibilities

Adjudicate and process Claims within the agreed company SLA - clear to zero, in accordance with policy benefits to facilitate the company achieving its loss ratio target
Use AWC?s client database, Gulliver, accurately and effectively to ensure reports generated give a true reflection of the department?s workload, which consequently facilitates effective target planning
Operate within and meet the conditions of company service standards, clear to zero, to guarantee customer satisfaction and retention
Contribute to the team and departmental productivity targets so that the agreed SLA is achieved and a high level of customer service is provided
In line with the company?s policy on cost containment identify duplicate payments, possible non-disclosure and fraudulent claims
Respond to customer enquiries accurately and professionally and if necessary, liaise with other departments for support to ensure an efficient and professional response is given thereby achieving customer satisfaction
Participate in departmental medical training to expand knowledge of medical terminology and procedures and to develop comprehensive claims processing skills
Other Ad hoc duties as required
Experience Required

Experience Required

Previous experience in a customer focused role, in a an administrative capacity
Experience working in pressurised environment with tight deadlines
Fluency in English and Arabic is essential to this role

Behavioural Competencies

Customer focused
Strong communication (verbal & written)
Ability to work effectively within a team environment
Honesty and Integrity
Ability to work under pressure
Results driven and solution oriented

Once employed by Allianz Worldwide Care; we feel that the contribution of our officers increases considerably with service and we think it is only fair to recognise this within our salary scales. Therefore, we commence salary increases for Officers following 18 months service with increases continuing to apply for up to 5 years service as follows: 18 months service ?2,000, 2.5 years service ?3,000, 3.5 years service ?3,000, 5 years service ?3000.
To learn more about us please visit
www.allianzworldwidecare.com/movie
Allianz Worldwide Care is an Equal Opportunities Employer

Arabic Speaking Economy/Government Reporter

Title: Arabic Speaking Economy/Government Reporter
Salary: Competitive
Location: United Arab Emirates, Dubai
Languages: Arabic, English
Posted: 23rd May 2012

Bloomberg News is seeking an experienced reporter to cover economic news in Dubai, assisting both with our bureau's local effort and our overall coverage of the Arab Spring and its effects on regional economies.

The role requires newsgathering from UAE and Middle Eastern government officials and economic institutions, developing sources, breaking news, and writing analysis articles for Bloomberg's global audience.

The successful candidate will join our team in Dubai and work with colleagues in the Government and Economy across the Middle East. Candidates should be accustomed to producing clear and comprehensive enterprise pieces, have a record of breaking important stories, and be able to write spot news under real-time deadline pressure. The successful applicant is expected to have the proven ability to make snap decisions about stories that would appear on TOP, Bloomberg's front page.

This high-profile job involves travel.

Requirements:
- A bachelor's degree in a relevant subject, a journalism qualification, or equivalent work experience is desirable.
- Journalism experience is required.
- Experience of working in a real-time news environment is desirable.
- Understanding of the Middle East, its history and institutions is essential.
- Fluency in English and Arabic. Other languages would be useful.

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Channel Support Account Manager with Swedish

Title: Channel Support Account Manager with Swedish
Salary: Competitive
Location: Ireland, South-West, Cork
Languages: English, Swedish
Posted: 26th Apr 2012

Overview:

Opportunities have arisen within the Reseller Operations Team in the EMEIA Region.

These roles will suit candidates with excellent analytical & forecasting capabilities.

Key Responsibilities:

- Develop collaborative agreed run �rate/demand plan for Apple Premium Partners by analyzing partner sales data, demand forecasts, and inventory data weekly to derive a clear demand statement to ensure appropriate stocking levels.
- Monitor the order backlog to ensure it reflects Partners true requirements and mitigate the risk of inventory exposure
- In product constraint situations, manage partner expectations in regards to supply, and work with all stake holders to define and execute a plan to balance supply across all accounts
- Ensure we do not exceed inventory targets, justify cases where this might be required
- Work Collaboratively with Sales to gain intelligence on deals, promotions and new store openings and all events that will impact the normal RR
- Work Collaboratively with Demand Forecast Analysts to improve forecast accuracy
- Investigate if supply is not meeting customer expectations and proactively investigate solutions to ensure agreed run rate is met
- Report weekly results to key stakeholders, to measure performance against KPI

Skills & Competencies Required;

- Data analysis and numeracy skills with proven ability to evaluate, analyse and present data
- Practical & proactive approach to problem solving and continuous process improvement
- Ability to build effective relationships in a cross-functional team environment, excellent communication skills are necessary
- Ability to work under pressure

Qualifications & Experience Required:

1. Business, Science, Engineering, Maths, Supply Chain or Finance Qualification, Degree qualified distinct advantage.
2. Advanced Excel
3. Three plus years in a similar supply chain, demand/supply planning or sales operations role
4. Fluent English essential & Swedish essential

Inside Sales Representative - Norwegian Public Sector Accounts

Title: Inside Sales Representative - Norwegian Public Sector Accounts
Salary: Negotiable
Location: Ireland, South-West, Cork, Cork
Languages: English, Norwegian
Posted: 11th May 2012

VMware (NYSE:VMW), the global leader in virtualization and cloud infrastructure, delivers customer-proven solutions that accelerate IT by reducing complexity and enabling more flexible, agile service delivery. VMware enables enterprises to adopt a cloud model that addresses their unique business challenges. VMware�s approach accelerates the transition to cloud computing while preserving existing investments and improving security and control. With more than 300,000 customers and 25,000 partners, VMware solutions help organizations of all sizes lower costs, increase business agility and ensure freedom of choice.
The VMware sales team and the solutions, products and services we deliver are revolutionizing data centers and the IT enterprise network. The sales team is responsible for driving new business, building customer loyalty, ensuring high product retention rates, supporting and promoting corporate strategy and initiatives, and developing and executing area business plans. The team is made up of humble top performers that foster an entrepreneurial team spirit and a team culture that promotes leaders at all levels. VMware�s executive sales leadership is hands-on, regularly engaging with the team during key parts of the sales process to win and retain accounts.

Job Summary
VMware is seeking highly motivated individuals for Inside Sales positions. The ISR role is primarily responsible for managing transactional business within specified territories for VMware.
This position requires excellent communication skills that result in meeting or exceeding the assigned revenue targets for the specified territories. You will need to interact with our Channel Ecosystem and cross functional departments to maximize the total Customer Experience.

Job Responsibilities and Key Objectives
The ISR team is aligned to VMware�s Public Sector sales division and is responsible for driving revenue within that division. The ISR is responsible for all duties from prospecting to closing accounts with the channel sales team for the regions they support.

� Research accounts, identify key players, generate interest and obtain business requirements.
� Successfully manage and overcome prospect objections
� Build and develop initial customer relationships
� Update forecast and opportunity details within Salesforce.com to ensure accurate territory forecasts
� Be a key member and contributor to the EMEA Sales and Field Marketing teams
� Maintain current and accurate account and contact information within internal databases
� Actively promote VMware�s virtualization suite of solutions, products and services to suspects, customers and partners
� Develop and maintain in-depth knowledge of products and services, industry trends, and competition
� Produce reports as necessary
� Management of territory opportunity registrations
� General territory admin duties special pricing forms, re-assignment management, customer/partner escalations
� Ensure orders are placed correctly in the VMware Sales tool.
� Solution selling to the existing VMware customer base.

Requirements
� A persistent, self-starter with a track record of successful, credible follow-up and cold calling in to multiple executive levels within an organization
� Fluent Norwegian
� Minimum 2 years successful experience in HW/SW Inside Sales, preferably in IT or similar industry.
� Skills required:
o Pre-call planning
o Opportunity qualification and objection handling
o Call structure and control
o Time and territory management
� Proven track record within an automated HW/SW sales environment where accurate data entry and management of a CRM system was required.
� A team player with the ability to work in a high-energy sales team environment with a desire to work with others for broader success.
� Experience and success working within a revenue quota and commission structure
� Positive and energetic phone skills, excellent listening skills, strong writing skills
� Ability to manage multiple tasks at once, and operate successfully in a rapidly changing environment
� The highest level of integrity
� Proficient with standard corporate productivity tools (email, voicemail, MS Office)
� A basic understanding of computing technology and comfortable discussing technology with customers
� Sales training, Siebel and Salesforce.com experience a plus
� College degree or equivalent work experience

Before you join, VMware will require you to go through a pre-employment screening process. This means that we will want to verify your details and the information you have given us to ensure your suitability for a certain role considering its nature, seniority and other relevant factors.

Associate MCO Analyst - French

Title: Associate MCO Analyst - French
Salary: �25000
Location: Ireland, South-West, Cork, Cork
Languages: English, French
Posted: 26th Apr 2012

Maintenance Contract Operations Specialist
Quality Assurance Group - FRENCH

GENERAL SUMMARY

Maintenance Contracts Operations (MCO) is a dynamic and strategic process area of Global Business Services (GBS) and consists of 3 main functions;
� MCO creates Maintenance Contracts Quotes to support the Renewals Sales Teams and provides Estimates to our Field Sales Teams to support the Tech Refresh program.
� MCO is responsible for renewals bookings, Sox compliancy and Contracts Data Integrity.
� MCO also supports Acquisition Management, New Product Launches, Reporting and System improvements

A Maintenance Contracts Operations Specialist is responsible for processing maintenance contracts for assigned regional accounts through EMC's contract processing systems. Provides world class customer service to Sales, Business Operations, Finance and Revenue Operations. Provides accurate contract information, and books revenue that meets corporate goals and is compliant with Sarbanes Oxley regulations.
A Maintenance Contracts Operations Specialist working in the Quality Assurance Group, is responsible for ensuring that the sampling and auditing of the work produced by MCO Quoting, Estimates and Bookings carried out to the highest standard. In addition this role is reposible for investigation into breakdowns in the process as well as investigating Customer complaints. This role also supports the Leaning of processes through the identification and elimination of non value add activities within the process.

PRINCIPAL DUTIES AND RESPONSIBILITIES

� Carry out the day to day sampling and testing of MCO outputs (Quotes, Estimates & Bookings).
� Act as point of contact for Customer complaints and maintain complaints log.
� Assist Business Analysts group in preparing new processes and training documentation so as to ensure that a high level of quality control is incorporated into same.
� Assist project management teams through completion including project tracking, monitoring, reporting, user acceptance testing and administration.
� Evaluates business process implications of system requirements and make appropriate redesign recommendations. Provide strategic technical insight with respect to each functional area and share expertise on concerns with integrating with other current systems.
� Possesses superior communication skills, along with the ability to work independently, as well as part of a dynamic and integrated team.
� Performs other duties as required.

SKILLS

� Exceptional Customer Service skills.
� Organizational skills (Time management).
� Sense of urgency.
� Ability to prioritize projects and deliverables.
� Communication skills.
� Problem solving skills.
� Flexible Attitude.
� Technical ability.
� High Level of Computer Literacy (including ERP exposure and intermediate MS Office).
� Second European language - an advantage but not essential.

Education Required: Bachelors or equiv
Experience Required: 3-6 Years

Account Manager - German speaker

Title: Account Manager - German speaker
Salary: basic - commission - bonus - priv med ins
Location: United Kingdom, London, West London, TW20 9AW
Languages: English, German
Posted: 11th May 2012

Located throughout this continent and the world, our sales force is the foundation upon which the full line of Gartner products and services rests. You�ll enjoy the support of the entire organization and have access to leading-edge technologies that make managing your accounts a more efficient process.

Primarily based in Egham (South - West London), SMB Account Managers manage their own territories, have opportunities to meet clients face to face and are responsible for building and growing strategic relationships with C-level executives in enterprises with revenue of up to $1 billion. Best-in-class training and development programs are provided at the beginning and throughout your career at Gartner, supporting a culture of achievement in which associates are responsible and generously rewarded for exceeding expectations.

This is an unrivalled opportunity to join a prestigious workforce as a trusted advisor to CIOs and at the front line
of our business. If you are person who�s highly motivated, achievement-driven, has strong sense of purpose and a strong will to succeed, consider joining the leader in the information technology marketplace. We seek the best and the brightest sales talent to continue growing our business. If you have an achievement-driven spirit, we offer a challenging and rewarding international environment where you can truly excel.

Key Responsibilities:

� Establish new business relationships with non-client organizations within DACH prospecting territory
� Retain and grow existing clients to generate more revenue within a specific prospecting territory.
� Conduct timely and meaningful follow-up with warm and hot leads.
� Develop strategic relationships with C-level executives in order to match their needs to Gartner services.
� Forecast monthly business and achieve/overachieve quotas.
� Perform all operational activities in support of Sales and companywide initiatives.

Job Requirements:

� High curiosity and ability to learn quickly; feedback-seeking
� Highly motivated; achievement-driven
� Risk-taking; competitive; can-do attitude even in the most challenging situations
� Highly confident; recovers quickly from setbacks
� Strong sense of urgency/purpose
� Prefers to work independently and as an entrepreneur
� Interest/experience in technology industry
� Prior successful sales/business/customer service experience preferred
� Strong communication skills
� Strong organizational skills
� High level of professionalism
� Bachelor�s degree preferred or comparable experience

German language skills will be a big advantage.

Client Relationship Manager - French

Title: Client Relationship Manager - French
Salary: Not Disclosed
Location: Ireland, Dublin Region, Dublin
Languages: English, French
Posted: 23rd May 2012

Client Relationship Manager - French
Allianz Worldwide Care Profile
Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world?s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries. Based in Park West, Dublin 12, Allianz Worldwide Care employs 600 staff.
Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its ?Clear to Zero? claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.

Key Responsibilities

? Account Management
- Maintain and develop strong relationships with key contacts at assigned clients (incl. brokers) as well as internal department (incl. Sales Managers) and maintain regular communication
- Ensure the communication link between client and AWC departments works smoothly or is established
- Solve problems and pro-actively establish client satisfaction
- Deal with client queries independently and within agreed turnaround time
- Host or attend client meetings and visits, if and when required including preparing necessary documentation
- Maintain comprehensive client records
- Negotiation in conflict situations to achieve a win-win situation
- Increase business flows by identifying opportunities for maximum growth from existing clients
? Account Renewal
- Pro-actively work with internal departments to successfully negotiate and renew assigned account portfolio and ensure maximum client retention
- Issue renewal documentation within agreed timeframes
- Communicate and document all agreements and requirements for the renewal
- Pro-actively review account performance with group underwriting

? Account Implementation
- Independently manage the implementation of new business won as required
- Liaise with the client and internal departments to successfully on-board the client by taking ownership for the whole process
? Sales Support
- Assist the Sales Team in winning new business and tenders
- Supporting Sales at presentations / site visits and other ad hoc promotions
- Coach and develop other team members and actively participate in company wide initiatives and projects
Experience Required
? Minimum of five years Account Management experience in a client focused role within a Financial Services or Insurance environment
? A Bachelor?s degree or relevant professional qualification
? Previous sales experience would be an advantage
? Fluency in written and spoken English and French is essential
Behavioural Competencies
? Highly customer-focused and strong service orientation
? Excellent interpersonal and communicative skills
? Outstanding ability to effectively communicate both verbally and in writing
? Excellent problem solving skills
? Highly motivated with a positive attitude and innovative
? Ability to work under pressure and meet tight deadlines and service standards
? Capable of prioritising work and working on own initiative and without supervision
? Very strong organisational, time management and administrative skills
? Excellent Team Player
? Ability to motive, coach and influence others and lead by example

The successful candidate will have the opportunity to work in growing multicultural company committed to empowering its employees and furthering their development. A competitive remuneration and benefits package is offered, including healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club and support for professional studies

To learn more about us please visit
www.allianzworldwidecare.com/movie
Allianz Worldwide Care is an Equal Opportunities Employer

Mandarin Speaking Financial Sales and Analytics Rotational Summer Internship

Title: Mandarin Speaking Financial Sales and Analytics Rotational Summer Internship
Salary: Competitive
Location: China, Beijing
Languages: English, Mandarin
Posted: 23rd May 2012

The Role:

The Sales and Analytics Departments work closely together to help consult with and sell our clients on the Bloomberg Professional service. The summer internship program will be a rotational program between both departments to help you gain exposure on these business areas, expand your knowledge of the financial markets and our analytical solutions, while working on various sales and analytics projects.

Each intern will be paired up with a mentor in both departments who will give constant feedback and monitor projects throughout the summer. This internship is geared towards individuals who have a strong interest in the financial markets as well as sales.

Qualifications:

- Degree in Business, Economics, International Relations and Finance are preferred
- Strong interest in the financial markets
- Ability to work effectively in a team environment
- Excellent written, analytical and communication skills
- Fluency in English and Mandarin is a must
- Minimum required GPA: 3.0
- Recommended GPA: 3.3

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Associate MCO Analyst - Italien

Title: Associate MCO Analyst - Italien
Salary: �25000
Location: Ireland, South-West, Cork, Cork
Languages: English, Italian
Posted: 26th Apr 2012

Maintenance Contract Operations Specialist
Quality Assurance Group - Italien

GENERAL SUMMARY

Maintenance Contracts Operations (MCO) is a dynamic and strategic process area of Global Business Services (GBS) and consists of 3 main functions;
� MCO creates Maintenance Contracts Quotes to support the Renewals Sales Teams and provides Estimates to our Field Sales Teams to support the Tech Refresh program.
� MCO is responsible for renewals bookings, Sox compliancy and Contracts Data Integrity.
� MCO also supports Acquisition Management, New Product Launches, Reporting and System improvements

A Maintenance Contracts Operations Specialist is responsible for processing maintenance contracts for assigned regional accounts through EMC's contract processing systems. Provides world class customer service to Sales, Business Operations, Finance and Revenue Operations. Provides accurate contract information, and books revenue that meets corporate goals and is compliant with Sarbanes Oxley regulations.
A Maintenance Contracts Operations Specialist working in the Quality Assurance Group, is responsible for ensuring that the sampling and auditing of the work produced by MCO Quoting, Estimates and Bookings carried out to the highest standard. In addition this role is reposible for investigation into breakdowns in the process as well as investigating Customer complaints. This role also supports the Leaning of processes through the identification and elimination of non value add activities within the process.

PRINCIPAL DUTIES AND RESPONSIBILITIES

� Carry out the day to day sampling and testing of MCO outputs (Quotes, Estimates & Bookings).
� Act as point of contact for Customer complaints and maintain complaints log.
� Assist Business Analysts group in preparing new processes and training documentation so as to ensure that a high level of quality control is incorporated into same.
� Assist project management teams through completion including project tracking, monitoring, reporting, user acceptance testing and administration.
� Evaluates business process implications of system requirements and make appropriate redesign recommendations. Provide strategic technical insight with respect to each functional area and share expertise on concerns with integrating with other current systems.
� Possesses superior communication skills, along with the ability to work independently, as well as part of a dynamic and integrated team.
� Performs other duties as required.

SKILLS

� Exceptional Customer Service skills.
� Organizational skills (Time management).
� Sense of urgency.
� Ability to prioritize projects and deliverables.
� Communication skills.
� Problem solving skills.
� Flexible Attitude.
� Technical ability.
� High Level of Computer Literacy (including ERP exposure and intermediate MS Office).
� Second European language - an advantage but not essential.

Education Required: Bachelors or equiv
Experience Required: 3-6 Years

French Speaking Global Customer Support Representative

Title: French Speaking Global Customer Support Representative
Salary: Excellent
Location: USA, New York, New York
Languages: English, French
Posted: 23rd May 2012

The Role:

The Global Customer Support Department provides 24/7 telephone support to our clients. The aim of the department is to provide a superior client experience as a front line resource to our business. Our model follows the sun so that we always have 2 global customer support centers open at all times providing seamless service. We also provide multi-lingual support to our clients.

This department has an exciting entry level position for candidates seeking a challenging customer focused opportunity. In this support role, you will gain a comprehensive introduction to our products and services, our clients, as well as insight into the global financial markets. Our fast-paced environment commands excellent multi tasking and problem solving abilities. Good communication and interpersonal skills are key to continued success in this role.

Duties will include but are not limited to providing superior customer service to our clients on inbound phone calls, transferring customer calls to appropriate staff, as well as identifying, researching and resolving customer issues using proprietary company software.

Qualifications:

- 0-2 years experience
- Fluency in English and French is a must, verbal and written
- Strong telephone etiquette and a professional demeanor
- Excellent verbal and written communication skills
- Multi-tasking skills and ability to remain effective and patient under pressure
- Strong problem solving and prioritization skills
- Ability to be a team player as well as work well independently
- Ability to work weekends and holidays
- College degree preferred

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Customer Service Representative (Dutch or Polish)

Title: Customer Service Representative (Dutch or Polish)
Salary: Attractive
Location: Ireland, Dublin Region, Dublin, Dublin 15
Languages: English, Dutch, Polish
Posted: 2nd May 2012

Responsibilities:

- Supporting the daily needs of our members on a wide variety of queries, ensuring their resolution & satisfaction
- Working with members in overcoming challenges they may face in their on site activity
- Having a thorough understanding of customer priorities, and identifying key improvement areas
- Providing feedback on emerging issues on the site
- Ensuring that we provide the safest, cleanest site possible for our members

Requirements:

- Provide Best Customer Service, understanding our customer needs & acting with the customer in mind
- Flexible and adaptable with a positive attitude to work
- Develops effective working relationships with peers and superiors
- Works as a team to ensure the eBay site is safe and clean
- Log information accurately
- Achieve quality & metric driven targets as set out by Supervisor
- Independently use all channels to stay informed with regards to department specific knowledge
- Maintain open communication with team Supervisor and Manager
- Continually display initiative to take on additional responsibilities towards professional growth
- Must have fluent English & Dutch or Polish both written and oral (additional languages such as Italian, Spanish an advantage)

Reservation Sales Agent - German and English required + RELOCATION PACKAGE

Title: Reservation Sales Agent - German and English required + RELOCATION PACKAGE
Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, German
Posted: 17th May 2012

As a Reservation Sales Agent you will receive bilingual inbound calls, English and the other language you may speak, related to hotel reservations for 70+ independent and chain hotels. You will be the first point of contact for both existing and new clients and will have opportunities to use your excellent customer service and sales abilities during every call to ensure customers are highly satisfied. This could be as a result of answering a customer's question, resolving a concern the first time they call, or recognizing cross sell or up-sell opportunities that would benefit the customer.

At the heart of this role is customer retention and driving loyalty so you must be professional and have the ability to be confident, assertive and engaging when dealing with all potential and existing clients. You will be a Brand Ambassador and must be highly motivated, enthusiastic, target driven and fully focused on delivering results.

In return you will be working in a fast paced and diverse environment surrounded by more than 800 multilingual and English speaking colleagues from more than 20 countries. You will be rewarded with a competitive rate of pay, the opportunity to earn bonuses each month and a significant benefits package. What's more if you have the drive to succeed, the opportunities for career progression are endless both within the UK and around the globe with over 45,000 employees worldwide.

Essential Skills:
� Minimum of 6 months customer service experience
� Highest levels of fluency in written and spoken German
� Fluent English
� Excellent telephone manner including competent questioning skills
� Experience of working within a target driven environment and delivering high quality service
� Candidates must be computer literate with the ability to navigate through a large knowledgebase of material
� Strong team player

Desirable skills or experience:
� Sales experience will be beneficial
� Experience in a call center or the travel and hospitality industry will be considered an asset
� Experience in database / customer management systems including excellent attention to detail when inputting and collating information
� Be adept at identifying and developing new sales opportunities

Normal Hours of Work: 40 hrs per week (8 hours per day). Candidates will be required to be available Monday to Friday between 8am & 6pm. At certain times during the year this availability may change by 1 hour.

Benefits:
Continuous paid training on the latest technology, Private Health insurance/Medical insurance, Eye Care reimbursements, Dental plans, Private Pension, Childcare voucher scheme, discounted satellite television, on site canteen & chill out lounges. Potential for rapid advancement in many fields throughout 17 countries, Free parking onsite along with access to Bus and train network into Belfast city centre, 25 days holiday entitlement along with extra entitlements.

What's more?
Working for TeleTech can be summed up in one word� Opportunity. When you join our family you have the opportunity to do more, learn more, and be more than you ever thought possible. You will be part of one of the largest and fastest growing business process outsourcing companies in the world. You will learn what that is later, but the important thing to remember is that we're a people company, and as part of our family you will have the potential to take your career to exciting new places, because we will provide you with the training, support, and environment to succeed.

Click on the Apply Now button to let us know about you. Even better, apply now and tell your friends to apply too!

Customer Service Representative (German speaking) + RELOCATION PACKAGE

Title: Customer Service Representative (German speaking) + RELOCATION PACKAGE
Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, German
Posted: 17th May 2012

About Teletech

As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in 17 countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America

We are currently recruiting for a German speaking Customer Support Representative to join the expanding team of our client, a leading automotive company. We are looking for someone dynamic and friendly, with a positive attitude and outstanding interpersonal skills.

In this role you will act as a Brand Ambassador and will be the first point of contact for customers and dealerships in responding to telephone and email queries.
We strive to offer the very best levels of customer service and believe that �what we say and how we say it� leaves a lasting impression with our customers. Therefore we will provide you with all the necessary tools, training and confidence needed to do a great job.
The ideal candidate will be someone who has excellent attention to detail, communicates well verbally and in writing, coupled with an excellent telephone manner.
Essential skills:
� Fluency in written and spoken German
� Fluent English
� Excellent people skills and the ability to develop great relationships with customers and dealerships

We will highly value candidates with:
� Experience in telephone and email based customer service
� A positive attitude towards learning new skills, adapting to change and multi tasking
� Experience of using databases and online systems
Total Reward package includes:
� Basic salary plus with performance related bonus + special bonus if you start before the 12th of December
� Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).
� Continuous paid training on the latest technology
� Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements
� Private Pension and Life assurance
� Childcare voucher scheme
� On site canteen
� Discounted SKY TV and local gym membership
� 29 days holiday entitlement + extra entitlements
� Free Parking, close proximity to city centre by bus or train
� Potential for rapid advancement in many fields, and throughout 17 countries!

Revenue Operatins Analyst - Italian

Title: Revenue Operatins Analyst - Italian
Salary: DOE
Location: Ireland, South-West, Cork, Cork
Languages: English, Italian
Posted: 26th Apr 2012

JOB TITLE � GBS REVENUE OPERATIONS ANALYST

This position requires the candidate to speak fluent English and one other European language.

GENERAL SUMMARY
Reviews, manages, and reports all sales orders within assigned area. Provides support of other GBS Revenue Operations personnel, as well as product/system training for external groups. Attends all necessary meetings for related products and reviews/approves required documents necessary to meet revenue recognition guidelines. The GBS Revenue Operations Analyst is the primary contact for Field Sales, Operations, Finance and Manufacturing.

PRINCIPAL DUTIES AND RESPONSIBILITIES

� Reports to management weekly on backlog, pending deals, and work with management to resolve relationships.
� Works with Sales Allocations/Manufacturing to schedule and ship orders in line with customer requirements and EMC lead times.
� Reviews all orders and customer documentation to insure they are in accordance with SEC guidelines for revenue recognition. Develops action plan for "orders not booked" and works with sales organization to resolve issues.
� Reviews all orders (model # and/or part #'s) for completeness and accuracy to insure the orders are processed, manufactured, and shipped accordingly.

SKILLS
Ability to work independently.
Ability to work in a team environment.
Knowledge of job associated database/software/documentation.
Strong working knowledge of Microsoft Office products.
Communication skills.
Organizational skills.

Russian Speaking Editor

Title: Russian Speaking Editor
Salary: Competitive
Location: Russia, Moscow
Languages: English, Russian
Posted: 23rd May 2012

Bloomberg News is seeking an editor for its Russian-language service to be based in the Moscow office. The ideal candidates will be mainly responsible for covering a variety of domestic and international topics, particularly the debt and forex markets.

Candidates should have contacts among banks, companies and fund managers in the region and a sound knowledge of how markets interact. Candidates should also be able to write quickly and concisely under tight deadline pressure.

Requirements:

- Fluency in Russian and English is essential.
- Journalism experience is essential.
-Editing experience is essential.

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Call centre Trainer - French

Title: Call centre Trainer - French
Salary: Negotiable
Location: United Kingdom, London, Central London
Languages: English, French
Posted: 17th May 2012

Job Description & Person Specification

Role: Trainer
Reporting to: Training Manager
Location: London

Company Profile

Lycatel is the global market leader in the prepaid international calling card market present in 16 countries worldwide. Lycatel offers a broad product portfolio comprising of prepaid telephony solutions including calling cards, mobile services (MVNO), carrier to carrier wholesale services and residential indirect access services. In 2006, Lycatel launched Lycamobile, our flagship mobile brand. Present in 14 markets, Lycamobile continues to grow rapidly, attracting over 6.5 million customers already with further market launches planned throughout 2011 and 2012. Through a relentless focus on providing voice quality by partnering with over 200 global telecommunications carriers, the Lycatel brand serves its growing base of over 9 million customers within expatriate and ethnic global niche segments that want to make low cost international calls.

The Role -

Working within a busy professional telecoms based call center, ensuring throughput from new joiners to fully trained customer service agents with language specific product knowledge.

Key Responsibilities:
� Liaise with Product Managers and Operations team in devising appropriate Training Plans - including the design, delivery and evaluation for project specific training
� Knowledge and experience of training needs analysis, learning process/styles (including measurement) with the ability to translate learning needs into workable courses.
� To design and deliver ongoing coaching, training and retraining for all customer service agents. (soft skills based training)
� Ability to source information and disseminate into Mandatory / Good to know information.
� Administration and reporting on training activity within the call center.

Person Specification:-
� Proven success in training/ coaching/ development focused role - ideally in a call center environment or similar.
� Strong communicator with an influential style - with the confidence to effectively communicate to all levels. Including proven success working with clients and internal stake holders to develop creative, innovative, and effective training/ coaching materials and methodologies that are relevant to call centre.
� Ability to write, deliver and evaluate training plans and to talk confidently about training strategies.
� Ability to multi task and manage time effectively.
� Knowledge/experience of conducting complex TNA�s, managing learning styles.
� Highly knowledgeable about the contact centre industry, with the ability to critically review existing systems and implement standard processes to deliver a high level of service to both our internal and external customers.
� Positive with a can do attitude.
� Must be fluent �French Language as well have excellent English Communication skills.
� Effective communication and presentation capabilities to all levels.
� Maintain reports within all Microsoft applications.
� Must be familiar with CRM�s.
� Ability to deal with all situations calmly and efficiently.
� Ability to work under pressure in a demanding work environment.
� Must be decisive and have excellent interpersonal and people skills.
Working requirements
� Flexibility with shift patterns is required to ensure support across operational hours � 8am to 10 pm
� Rolling shift patterns are 5 days out of 7 (40 hrs./week) , including weekends whenever required.

Claims Officer - French

Title: Claims Officer - French
Salary: Not Disclosed
Location: Ireland, Dublin Region, Dublin, Dublin 12
Languages: English, French
Posted: 23rd May 2012

                                                                                    Claims Officer - French
Allianz Worldwide Care Profile
Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world?s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries. Based in Park West, Dublin 12, Allianz Worldwide Care employs over 600 employees in 16 countries.
Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its ?Clear to Zero? claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.
Key Responsibilities

Adjudicate and process Claims within the agreed company SLA - clear to zero, in accordance with policy benefits to facilitate the company achieving its loss ratio target
Use AWC?s client database, Gulliver, accurately and effectively to ensure reports generated give a true reflection of the department?s workload, which consequently facilitates effective target planning
Operate within and meet the conditions of company service standards, clear to zero, to guarantee customer satisfaction and retention
Contribute to the team and departmental productivity targets so that the agreed SLA is achieved and a high level of customer service is provided.
In line with the company?s policy on cost containment identify duplicate payments, possible non-disclosure and fraudulent claims
Respond to customer enquiries accurately and professionally and if necessary, liaise with other departments for support to ensure an efficient and professional response is given thereby achieving customer satisfaction
Participate in departmental medical training to expand knowledge of medical terminology and procedures and to develop comprehensive claims processing skills
This role involves shift work
Other Ad hoc duties as required

Experience Required

Previous experience in a customer focused role, in a an administrative capacity
Experience working in pressurised environment with tight deadlines
Fluency in English and French is essential to this role

Behavioural Competencies

Customer focused
Strong communication (verbal & written)
Ability to work effectively within a team environment
Honesty and Integrity
Ability to work under pressure
Results driven and solution oriented

Technical Competencies

Strong Knowledge of Microsoft Office (Excel, Word)

Starting Salary ?25,000 per annum rising to ?36,000 reflective of length of service
Once employed by Allianz Worldwide Care; we feel that the contribution of our officers increases considerably with service and we think it is only fair to recognise this within our salary scales. Therefore, we commence salary increases for Officers following 18 months service with increases continuing to apply for up to 5 years service as follows: 18 months service ?2,000, 2.5 years service ?3,000, 3.5 years service ?3,000, 5 years service ?3000.

                                                                             To learn more about us please visit
                                                                               www.allianzworldwidecare.com/movie
  &nbs

Swiss French Speaking Sales Associate

Title: Swiss French Speaking Sales Associate
Salary: Negotiable/DOE
Location: Ireland, South-West, Cork
Languages: English
Posted: 26th Apr 2012

Swiss French Sales Associate Position

The EMC² Inside Sales Team is now looking to recruit a Swiss French Speaking Sales Associate to work with our newly established Sales Associate team in Cork.

You will be a motivated self-starter who enjoys sales and creating a great customer experience. You should be extremely motivated, proactive, organized, and work well within a fast-paced ever changing environment.

Specific duties & responsibilities will include:
� Perform outbound sales activities such as cold calling, lead follow-up, sales qualifications and offer extension to new and/or existing customers.
� Continuously improve the selling experience for our customers
� Meet activity metrics for outbound calls, appointments and opportunities identified.
� Account management of a portfolio of clients and close liaison with the field / channel
� Maintain contact with customers in an assigned territory to ensure customer satisfaction, issue resolution and EMC's footprint expansion.
� Drive process improvement

Skills Required for Inside Sales Representative:
� Fluent English and Swiss French language speaker
� Proven Sales/lead generation experience
� Ability to handle constructive and critical customer feedback and implement ideas for process improvement
� Excellent communication skills both written and verbal at all levels
� �Can Do� / �Winner� attitude essential with a hunger and drive to succeed.

The rewards for YOU:
� Career Development � broad range of career paths available to you through 28 different business units.
� Continuous Training one to one coaching sessions with the coaching team and your manager
� Ability to interact with other EMC Sales Divisions ( RSA, VMware, Greenplum)
� Ability to work with Fortune 500 companies through Third party organisations e.g. suppliers other technical groups
� Excellent base salary with the ability to earn excellent commission by working with one of the world�s best product portfolios
� Benefits including permanent health insurance, pension, subsidized canteen, free parking and a private bus running from Cork City for all EMC employees to name but a few!

Supervisor, Customer Contact (French)

Title: Supervisor, Customer Contact (French)
Salary: Attractive
Location: Ireland, Dublin Region, Dublin, Dublin 15
Languages: English, French
Posted: 2nd May 2012

Overview:

The role is responsible for leading a team of Account Managers dedicated to managing high standards of growth, performance, customer loyalty and satisfaction for their account base.

You will assume responsibility for all aspects of account relationships for your team including driving GMV growth, Seller Standards, NPS, positive buyer experience, policy adherence and payment of fees.

This requires the incumbent to provide coaching and guidance with regard to the quality of client interactions, daily operations and to assess resources and staff needs for the segment. In addition, the supervisor will be responsible for the implementation of strategy and plans for the segment, while adjusting processes to meet overall corporate objectives as directed by senior management.

You should have strong experience of leading account management and sales teams in either the online or retail sectors.

The Account Manager Team Lead will also manage a portfolio of their own. He/she will be the primary contact and relationship owner for a select group of highly valuable eBay top sellers. This individual will support 5-10 priority top sellers/merchants and will be single point of contact for all operational aspects of the member�s business on eBay. This individual is responsible for developing and enhancing customer loyalty, identifying growth and sales opportunities, consulting with the member to meet business and profitability objectives and to serve as the single point of contact for a portfolio of business, representing all aspects of seller�s eBay business.

Responsibilities:

- Supervising a team of 10 Account Managers
- Motivating and rewarding employees for performance
- Up-levelling Account Manager skills and knowledge through continual coaching and development
- Conducting regular 1:1s to set and reinforce expectations
- Reviewing KPIs to evaluate performance, analyze trends and provide constructive feedback
- Ensuring team is prepared for successful execution of seller releases including customer impact analysis and strategy to optimize changes
- Responsible for managing the performance of accounts in own portfolio, and meet standards and expectations for Gross Merchandise Volume (GMV) growth, Detailed Seller Rating (DSR) performance and Trust & Safety policy adherence, which includes managing Bad Buyer Experience (BEE) rates
- Identify and execute against revenue growth opportunities and meet key internal objectives for increasing on eBay Gross Merchandise Volume (GMV); work with PayPal Account Manager to increase PayPal share of Total Payments Volume (TPV) in sellers� eBay business
- Interface with internal operations teams at eBay to address and resolve needs of each customer in portfolio
- Provide crucial guidance to customers in areas such as Search & Listing Optimization, marketing, inventory management, shipping economics, fulfilment strategy, improving the buyer experience, risk management, fraud, Trust & Safety policies, negative account actions, and other strategic and operational needs
- Consult with customers regarding product offerings and identify recommendations to fit customer needs
- Conduct detailed and comprehensive research into seller business and metrics, identify needs and opportunities, research and identify the most appropriate tools and resources to benefit seller

Requirements:

- Bachelors� degree in Business Studies or related discipline
- Previous experience running own business advantageous
- A minimum of 2 years people management experience managing a team of Account Managers or Sales professionals in a fast-paced business environment is essential.
- 2+ years experience in an Account Management, Sales, or Business Consulting role with proven performance track record
- Fluent French and English essential
- Proven ability to develop and grow customer accounts and revenue, including sales and/or marketing expertise
- Demonstrated proficiency in applied knowledge of profitability analysis and business operational process
- Strong track record for building rapport and credibility with customers, ability to persuade and �sell� recommendations
- Positive relationships with internal stakeholders, and demonstrated ability to build productive partnerships
- Expertise in eCommerce or Retail required
- Excellent organizational, communication, influencing and problem-solution skills
- A positive attitude, the ability to work well with others and to meet and overcome challenges.
- Ability to direct and motivate others.
- Proficient with Microsoft Office Suite
- Must pass background check

Contact Center / Operations Manager - Kualalumpur

Title: Contact Center / Operations Manager - Kualalumpur
Salary: Competitive
Location: Malaysia
Languages: English, Cantonese, Mandarin, Malay
Posted: 14th May 2012

* Manage all facets of Contact Center Operations for one of the fastest growing On Line Travel Agencies in the world.
* Familiarity with Contact Center management methodologies including people, process and KPI management.
* Familiarity with Avaya technology.
* Familiarity with local HR, payroll and legal practices relative to the Contact Center market in Kualalumpur.
* Being a good people person. Being able to work with different cultures, ethnicities across multiple time zones.
* Passionate about travel.
* Leadership.
* Implement contact center best practices to a new and growing operation.

Required Skills :
* Minimum 2 years experience in Travel Operations / Contact Center Management
* University Degree
* Command of the English language (written & spoken). Second language a plus.
* Clear communication skills.
* Internet savvy, Computer skills (Microsoft Office)

Account Management Specialist (Italian & English) - Contract role

Title: Account Management Specialist (Italian & English) - Contract role
Salary: Attractive
Location: Ireland, Dublin Region, Dublin, Dublin 15
Languages: English, Italian
Posted: 2nd May 2012

Overview:

Key Account Manager will be the primary contact and relationship owner for a select group of highly valuable eBay top sellers. This individual will support 60+ priority top sellers/merchants and will be single point of contact for all operational aspects of the member's business on eBay.

This individual is responsible for developing and enhancing customer loyalty, identifying growth and sales opportunities, consulting with the member to meet business and profitability objectives and to serve as the single point of contact for a portfolio of business, representing all aspects of seller's eBay business

Responsibilities:

- Be responsible for managing the performance of accounts in portfolio, and meet standards and expectations for Gross Merchandise Volume (GMV) growth, Detailed Seller Rating (DSR) performance and Trust & Safety policy adherence, which includes managing Bad Buyer Experience (BEE) rates
- Identify and execute against revenue growth opportunities and meet key internal objectives for increasing on eBay Gross Merchandise Volume (GMV); work with PayPal Account Manager to increase PayPal share of Total Payments Volume (TPV) in sellers' eBay business
- Interface with internal operations teams at eBay to address and resolve needs of each customer in portfolio
-Provide crucial guidance to customers in areas such as Search & Listing Optimization, marketing, inventory management, shipping economics, fulfillment strategy, improving the buyer experience, risk management, fraud, Trust & Safety policies, negative account actions, and other strategic and operational needs
- Consult with customers regarding product offerings and identify recommendations to fit customer needs
- Conduct detailed and comprehensive research into seller business and metrics, identify needs and opportunities, research and identify the most appropriate tools and resources to benefit seller

Requirements:

- 2+ years experience in Account Management, Sales, or Business Consulting role with strong performance track record
- Must pass background/credit check to gain PayPal Admin Tool Access
- Fluent Italian & English
- Expertise in eBay site, policies, product, eBay tools, 3rd party tools, eCommerce required
- Demonstrated proficiency in applied knowledge of profitability analysis and business operational process
- Strong track record for building rapport and credibility with customers, ability to persuade and "sell" recommendations
-Proven ability to develop and grow customer accounts and revenue, including sales and/or -marketing expertise
- Positive relationships with internal partners, and demonstrated ability to build productive partnerships
- Exceptional writing skills, ability to develop well-organized, easy to follow documentation, positive attitude, ability to work well with others, and to meet and overcome challenges
- Proficient with Microsoft Office Suite

Mandarin Speaking Consumer Reporter

Title: Mandarin Speaking Consumer Reporter
Salary: Competitive
Location: China, Shanghai
Languages: English, Mandarin
Posted: 23rd May 2012

The Role:

Bloomberg seeks a reporter in the Shanghai office to join the Consumer News team, covering a beat that includes retailers, food and beverage makers, fast-moving consumer goods, clothiers and shoemakers, theme parks, gambling and the tobacco industry. Knowledge of the industry as well as China's economy and financial markets is essential. A minimum of three years of business reporting at a major media outlet is preferred. Proficiency in English and Mandarin is required.

The reporter will break news on issues such as acquisitions, company strategies and plans including stock offerings and capital spending. He or she will also write features that will include in-depth articles on broad themes and profiles of newsmakers. Necessary skills include the ability to write clearly and concisely under deadline pressure while being able to step back and see the bigger picture and do same-day analysis of breaking news. The ability to work calmly in a high pressure environment and to cooperate with colleagues in China and abroad is a requirement.

Qualifications:

- A Bachelor's degree or equivalent experience
- Journalism experience is essential
- 3 years or more experience in business reporting at a major media outlet
- Knowledge of the industry as well as China's economy and financial markets
- Experience of working in a real-time news environment is a plus
- Ability to write quickly and concisely under deadline pressure
- Fluency in English is essential
- Proficiency in Mandarin is preferred

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Business Systems Analyst

Title: Business Systems Analyst
Salary: �35 -�40
Location: Ireland, South-West, Cork, Cork
Languages: English
Posted: 26th Apr 2012

Business Systems Analyst
GENERAL SUMMARY
The Systems Analyst plans and directs analysis of business problems to be solved with automated systems. They also develop, write, and edit computer-related technical and business documentation. The Systems Analyst must be a self starter and self sufficient requiring minimal supervision of day to day issue tracking & resolution. The ideal Systems Analyst will possess a unique blend of technical, business, and people skills. The Systems Analyst provides business systems analysis and support for a multitude of applications used by Business Units and Administrative functions across the company. The Systems Analyst plays a key role as subject matter expert and technical consultant throughout the lifecycle of their assigned applications. The Analyst is heavily involved in planning, implementation and production support.
EMEA BIP is a Business Operations group focused on enhancing existing systems and processes with specific focus on tools aligned to productivity and business intelligence. We drive best practice & set tool strategy in alignment with EMCs core business strategy. As a Systems Analyst in the EMEA BIP supporting the Sales & Operations organizations you will be aligned to SAP (Propel project). You will be responsible for providing regional support - understanding in detail how the business leverages Oracle systems today & understanding how it should leverage SAP in the future, including defining best practice, driving process change within the business.

PRINCIPAL DUTIES AND RESPONSIBILITIES
� Subject Matter Expert for SAP deployment and implementation
o Support Regional Operations teams for activities pre & post SAP implementation
o Consult with business units providing insight into potential process changes required
o Define & document best practice in line with system go live
o Support Sales & Operations teams as required on tactical issues (During deployment and post go live stabilization phase)
� Perform business process analysis, documentation, and create design recommendations.
� Accurately translating Business Requirements into system functionality requirements. High aptitude for interpreting technical documentation to meet business needs.
� Interpret user needs & document functional specifications for new systems, systems changes and / or system enhancements; present ideas in a focused & concise manner
� Liaise with Project team on support matters as required
� Responsible for ensuring successful adoption of new system including business communication, user training and user acceptance testing.
� European travel may be required
KEY SKILLS
� Strong analysis and problem solving skills
� Self Starter/initiative to take ownership with little supervision
� Demonstrated ability to effectively work both independently and within cross functional teams
� Results driven
� Excellent Interpersonal skills
� Communication/presentation skills
� Financial and analytical experience
EXPERIENCE
� Systems Background (i.e. BIS, MIS, Computer Science)
� Experience implementing and/or supporting SAP systems
� Good understanding of ERP functionalities and business processes
� Experience in OTC, R2R & P2P processes an advantage
� Project Management experience a plus
� Experience working within or supporting Sales operations/finance organization
� Experience with OBIEE & Salesforce.com an advantage
� 2-3 Years experience

Reservation Sales Agent � French and English required + RELOCATION PACKAGE

Title: Reservation Sales Agent � French and English required + RELOCATION PACKAGE
Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, German
Posted: 17th May 2012

As a Reservation Sales Agent you will receive bilingual inbound calls, English and the other language you may speak, related to hotel reservations for 70+ independent and chain hotels. You will be the first point of contact for both existing and new clients and will have opportunities to use your excellent customer service and sales abilities during every call to ensure customers are highly satisfied. This could be as a result of answering a customer's question, resolving a concern the first time they call, or recognizing cross sell or up-sell opportunities that would benefit the customer.

At the heart of this role is customer retention and driving loyalty so you must be professional and have the ability to be confident, assertive and engaging when dealing with all potential and existing clients. You will be a Brand Ambassador and must be highly motivated, enthusiastic, target driven and fully focused on delivering results.

In return you will be working in a fast paced and diverse environment surrounded by more than 800 multilingual and English speaking colleagues from more than 20 countries. You will be rewarded with a competitive rate of pay, the opportunity to earn bonuses each month and a significant benefits package. What's more if you have the drive to succeed, the opportunities for career progression are endless both within the UK and around the globe with over 45,000 employees worldwide.

Essential Skills:
� Minimum of 6 months customer service experience
� Highest levels of fluency in written and spoken French
� Fluent English
� Excellent telephone manner including competent questioning skills
� Experience of working within a target driven environment and delivering high quality service
� Candidates must be computer literate with the ability to navigate through a large knowledgebase of material
� Strong team player

Desirable skills or experience:
� Sales experience will be beneficial
� Experience in a call center or the travel and hospitality industry will be considered an asset
� Experience in database / customer management systems including excellent attention to detail when inputting and collating information
� Be adept at identifying and developing new sales opportunities

Normal Hours of Work: 40 hrs per week (8 hours per day). Candidates will be required to be available Monday to Friday between 8am & 6pm. At certain times during the year this availability may change by 1 hour.

Benefits:
Continuous paid training on the latest technology, Private Health insurance/Medical insurance, Eye Care reimbursements, Dental plans, Private Pension, Childcare voucher scheme, discounted satellite television, on site canteen & chill out lounges. Potential for rapid advancement in many fields throughout 17 countries, Free parking onsite along with access to Bus and train network into Belfast city centre, 25 days holiday entitlement along with extra entitlements.

What's more?
Working for TeleTech can be summed up in one word� Opportunity. When you join our family you have the opportunity to do more, learn more, and be more than you ever thought possible. You will be part of one of the largest and fastest growing business process outsourcing companies in the world. You will learn what that is later, but the important thing to remember is that we're a people company, and as part of our family you will have the potential to take your career to exciting new places, because we will provide you with the training, support, and environment to succeed.

Click on the Apply Now button to let us know about you. Even better, apply now and tell your friends to apply too!

Russian Speaking Data Analyst

Title: Russian Speaking Data Analyst
Salary: Negotiable
Location: Russia
Languages: English, Russian
Posted: 23rd May 2012

The Role

We are seeking articulate, highly motivated, detail oriented individuals to join the Data Acquisition team. Based in the Moscow office you will work directly with local financial institutions as well as financial data providers across Russia and the CIS countries.

The Data Acquisition team is responsible for the integration and maintenance of inbound pricing data and research, and ensuring that the information is fast, reliable, and accessible across the Bloomberg platform. Your work will provide our customers with comprehensive information across all Money Markets, Foreign Exchange, and Fixed Income asset classes in the region.

Responsibilities:

- Inputting OTC pricing content onto the system and maintaining the data to meet market standards
- Taking ownership of the relevant local markets from a data perspective: performing data quality checks on the Bloomberg system to ensure pricing and research updates are accurate, timely and consistent with the markets
- Coordinating and testing the installation of real-time pricing feeds with our clients
- Managing new feed implementations and liaising with new contributors of Bloomberg data
- Building close working relationships with existing pricing and research contributors, and providing them with technical support
- Managing internal/external queries and requests within a time-sensitive market

Qualifications:

- Bachelor Degree in Finance/Business or in related discipline; or equivalent work experience
- Excellent communication and customer service skills
- Strong IT skills, specifically with Excel
- Must be able to work in a close team environment as well as independently
- Must be organized, detail-oriented and have the ability to multitask
- Fluency in English and Russian is essential.

In order to be successful in this role you will be required to learn the local market conventions and be able to establish working relationships with our local clients and contributors.
Please note that this role is a 6 month fixed term contract with the possibility of an extension.

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Invoicing and Cash Analyst - Spanish

Title: Invoicing and Cash Analyst - Spanish
Salary: �27 -�30000
Location: Ireland, South-West, Cork, Cork
Languages: English, Spanish
Posted: 26th Apr 2012

Job Title: 1 GBS Invoicing & Cash Analyst � International Credit & Collections � 6 month Contract (Spanish)

Reporting To: Manager International Credit & Collections

Group Overview: Reporting to the Manager of Credit & Collections, the job will involve supporting the management & control of the billing and cash applications for specific EMC�s International Subsidiaries and EMC customers. The position will also involve in assisting driving the collections activity in the Credit & Collections Department. The role will entail development of relationships with key internal stakeholders, to resolve A/R issues in a timely manner, ensuring that EMC AR ledger is maintained with the highest level of integrity and is compliant with all SOX guidelines.

Roles and Responsibilities

� Daily Billing/Invoicing
� Management of collections procedures in support of EMC�s Int�l Cash, Over 60�s and DSO targets.
� Prepare reports to aid management and perform account and customer reconciliations as necessary
� Develop solid relationships with key internal stakeholders, acting as a point of escalation for problem resolution.
� Minimise on account balances, and facilitate dispute resolution, through leverage of professional relationships with EMC partners & customers
� Support projects and tools used by Credit & Collections teams, and where possible, develop process improvements in own area.
� Work with GBS organization and participate in ad hoc assignments in order to support standardised Credit & Collections processes & procedures across regions

Qualifications/Work Experience

� 2 / 3 years experience in a finance/credit/accounts receivable environment.
� Language a preference
� Experience of working with computing and accounting systems.
� Experience of working in a detail environment where accuracy and timeliness are essential.

The Candidate

� Ability to work on own initiative and meet deadlines.
� Have strong analytical, interpersonal and communication skills.
� Works well in a team environment.
� Excellent organisation skills with proven abilities with regard to accuracy and attention to detail.
� Willing to be flexible at peak times (Month/Quarter end).

Japanese Speaking Finance Administration Summer Internship

Title: Japanese Speaking Finance Administration Summer Internship
Salary: Competitive
Location: Japan, Tokyo
Languages: English, Japanese
Posted: 23rd May 2012

The Role

Bloomberg is looking for energetic interns to work in our Accounting department, including the Customer Financial Services, Accounts Payable and Cash Application groups. In this role you will work on special projects such as vendor management, withholding tax processes, and internal performance measurement. Further, you will assist in accounting-related customer service inquiries and help troubleshoot issues across departments such as Purchasing, Sales and Contracts/Exchanges. The ideal candidate will be detailed-oriented with excellent customer service, written and oral skills.

Qualifications

- Degree in Accounting or related disciplines preferred
- Proficiency in Excel and Word
- Ability to multi-task and meet deadlines
- Numerical aptitude is necessary
- Fluency in English, Japanese is required

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Desktop Financial Developer

Title: Desktop Financial Developer
Salary: Competitive
Location: United Kingdom, London, Central London
Languages: English
Posted: 23rd May 2012

The Role:

Interested in using your knowledge in financial markets combined with your Excel/VBA skills? An exciting role in the London office has opened and we are on the hunt for a dynamic, highly motivated candidate to join our spreadsheet solutions team Desktop Build Group.
Desktop Build Group is a resource which works closely with the Sales and Product department to build ad hoc desktop solutions for our customers.

The aim of the team is to increase our clients dependency to our product by creating desktop solutions, mainly spreadsheets that use our Excel Add-In and other Bloomberg APIs.

The successful candidate will be assigned to specific projects and will have the ability to prioritize their workload. The projects have short/medium term life span and include assisting customers migrating their worksheets from a competitor linked product to Bloomberg data, and building sophisticated models in Excel/VBA that fills a product gap.

The role is client facing and the candidate must be comfortable discussing the project requirements with all players working in the financial markets. Because of the level of client and product exposure you would also be expected to provide valid feedback to the business in order to help improve and enhance our product.

Responsibilities will include:

-Developing customized solutions for clients and prospects in the EURA region.
-Building broad reaching Excel based solutions (templates) to be published in a global repository.
-Assisting Sales Force in promoting the Excel Add-In and newly created templates.
-Liaising with Product Development teams to drive product enhancements.
-Directly impacting sales through developed applications and direct customer interaction.

Requirements:

-Exceptional knowledge of Excel and Excel VBA.
-Experience of working in a financial markets environment.
-Good understanding of financial markets and financial products is essential.
-Knowledge of competitor products would be beneficial.
-Strong verbal and written communication skills.
-Candidates must be proactive, product orientated and prepared to take ownership in a fast
turnaround/development environment.

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Customer Support Specialist - Dutch

Title: Customer Support Specialist - Dutch
Salary: Competitive
Location: Hungary, Pest, Budapest
Languages: English, Dutch
Posted: 14th May 2012

* Provide world class customer service and offer solutions to our guests during and after their travels
* Communicate effectively with our customers and suppliers via our primary communication channels
o Inbound / Outbound
o Email
* Share a positive attitude with fellow colleagues, up and down the organizational chart
* Have the ability to work within a shift based working schedule
* Be willing to solicit feedback from your peers as well as remain open to performance based reviews from your supervisors
* Be a quick learner with attention to detail

Required Skills :

* Must be fluent in both Turkish and English
* Have a willingness to learn about the travel industry
* While we prefer a candidate with a degree, it�s not a requirement. Just be a good communicator
* Must be able to type approximately 35 words per minute (French and English)
* Internet savvy
* Fresh graduates are welcome
* Must be flexible to accommodate shift work such as morning, afternoon and weekend shifts

Contact Center / Operations Manager - Budapest

Title: Contact Center / Operations Manager - Budapest
Salary: Competitive
Location: Hungary, Pest, Budapest
Languages: English, Hungarian
Posted: 14th May 2012

* Manage all facets of Contact Center Operations for one of the fastest growing On Line Travel Agencies in the world.
* Familiarity with Contact Center management methodologies including people, process and KPI management.
* Familiarity with Avaya technology.
* Familiarity with local HR, payroll and legal practices relative to the Contact Center market in Hungary.
* Being a good people person. Being able to work with different cultures, ethnicities across multiple time zones.
* Passionate about travel.
* Leadership.
* Implement contact center best practices to a new and growing operation.

Required Skills:
* Minimum 2 years experience in Travel Operations / Contact Center Management
* University Degree
* Command of the English language (written & spoken). Second language a plus.
* Clear communication skills.
* Internet savvy, Computer skills (Microsoft Office)

Tradebook Quantitative Analyst

Title: Tradebook Quantitative Analyst
Salary: Negotiable
Location: USA, New York, 10022
Languages: English
Posted: 23rd May 2012

The Role

Bloomberg Tradebook LLC is looking to strengthen its Electronic Trading Research & Strategy group. We are looking to hire one quantitative analyst specializing in algorithmic trading. This candidate will be instrumental in helping design the algorithms, backtest new strategies and test new ideas. The candidate will also work closely with sales and developers to bring the best ideas to market.

Qualifications:

-Masters or PhD in a technical field (e.g., Physics, Math, Statistics, Financial Engineering, etc.)
Two years minimum practical work experience with the below:
-Understanding of global equity microstructure
-Knowledge of dark liquidity
-Experience in algorithmic trading, blackbox trading or market analysis
-Experience working with large datasets
-Programming in Matlab or another statistical program
-Programming in C, C++ or another programming language
-CEP experience
-Database experience
-Financial modeling experience
-Knowledge of options, FX, futures a plus
-Product/Project Management experience a plus
-Experience writing in trade journals/publications plus

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Technical Support Representative - Finnish speaking - RELOCATION PACKAGE

Title: Technical Support Representative - Finnish speaking - RELOCATION PACKAGE
Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Finnish
Posted: 17th May 2012

As an English and Finnish speaking Technical Support Representative you will be a supporting customers through troubleshooting with peripherals, gaming & audio devices, web cameras, security systems and Harmony remotes.

This position offers a three week training program to ensure our successful candidate becomes a product specialist within their particular field of expertise.

As a Technical Support Representative you will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure our customers are highly satisfied.

The successful candidate will be highly motivated, enthusiastic, target driven and fully focused on delivering results. Customer satisfaction, timely resolution and driving loyalty are at the heart of this role so you must be professional, confident, assertive and engaging when dealing with all potential and existing customers.

Essential skills:
� Fluency in written and spoken Finnish
� Fluent English
� Excellent communication skills and telephone manner

We will highly value candidates with:
� Previous experience in a Customer Service / Technical Support role
� Experience in database / customer management systems including excellent attention to detail when inputting and collating information
� Experience of working to a high quality assurance standard within a target driven environment.

Total Reward package includes:
� Competitive salary
� Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).
� Continuous paid training on the latest technology
� Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements
� Private Pension and Life assurance
� Childcare voucher scheme
� On site canteen
� Discounted SKY TV and local gym membership
� 29 days holiday entitlement + extra entitlements
� Free Parking, close proximity to city centre by bus or train
� Potential for rapid advancement in many fields, and throughout 17 countries!

Technical Support Engineer II (Italian)

Title: Technical Support Engineer II (Italian)
Salary: DOE
Location: Ireland, South-West, Cork, Cork
Languages: English, Italian
Posted: 11th May 2012

Technical Support Engineer II (Avamar)

GENERAL SUMMARY
Avamar is a next-generation backup and recovery product, it employs variable length deduplication during the backup process at the client side. This minimize data sent over the network and dramatically reduces backup times and backup storage.

Regularly provides technical support expertise in a complex information infrastructure environment with the need to integrate EMC products and systems with other EMC and non-EMC computer systems being operated by customers. Ability to convey sophisticated ongoing technical system support is critical to, and an essential component of, both EMC's business operations and the business operations of EMC customers. Applies technical support expertise to independently diagnose and resolve complex customer issues involving unique systems and environments and unique operational issues. Customer requests may be received by Support Centers through automated dial-homes, voice initiated technical calls from Customers, Partners, internal and field EMC employees, Chat and Web support calls. Accepts escalated requests from other technical team members; makes independent decisions to determine service level severity and assess when and how to escalate to other resources. Works with cross functional teams in resolving customer issues; identifies and provides resolutions to a diverse range of technical problems. Acts as a remote customer advocate and provides problem determination to resolve customer issues. Identifies and documents with management to proactively revise current procedures and tools to improve customer satisfaction. Helps develop and participates in training and skills development of others

PRINCIPAL DUTIES AND RESPONSIBILITIES

�Reviews technical solution articles for accuracy and completeness, and give feedback to the authors
�Acts as a remote customer advocate to champion specific customer needs in collaboration with field team
�Understands and uses sphere of influence extending outside of the department
�Participating in and possibly leads conference calls with customers Knows their audience and articulate accordingly
�Participates in eServices content creation (self-service) and maintenance such as Chat, Knowledgebase content, Support forums, etc.; regularly submits content to the knowledge database
�Validates technical information and issues early warning and disseminates information as needed
�Interfaces directly with customers at different stages of problem resolution process including understanding issues customers are facing, communicating plans for resolution, explaining developments, and conveying resolution
�Assesses when it is necessary to engage or escalate to more senior resources to resolve more complex issues
�Manages own schedule of cases, which includes determining priority levels and negotiating and setting expectations with customers
�As a 24X7X365 organization, shift work, holidays, weekends and on-call responsibilities may be required
�Works toward becoming subject matter expert in a particular area or areas
�Mentors and/or coaches less experienced TSEs, Helps develop and participate in presentations and informal training for other TSEs
�Applies systems analysis techniques and procedures to determine hardware or software systems unctionality
�Applies technical knowledge to analyze and use highly technical troubleshooting tools and content and analytical practices; uses operational and diagnostic procedures to diagnose and resolve issues in unique and often complex customer environments
�Systematically gathers relevant information and analyzes a broad range of factors while working to diagnose and resolve issues
�Determines which tool(s) to use to resolve issues including running tests and be able to identify when deviation from the available troubleshooting tools and documents is appropriate
�Effectively communicates procedural and technical issues to internal and external customers in a fast paced and customer critical environment
�Maintains a "closed-loop" communication style that ensures proper and consistent documentation in service request case notes; assuring all appropriate individuals are notified of ongoing issues and problem resolution status
�Contributes and develops knowledge-based articles; may perform senior or expert level tasks for assigned products and skills; prepares articles for other TSEs and/or customers regarding technical solutions

SKILLS

�Ability to work in a high-pressure environment.
�Customer Service skill.
�Troubleshooting skills.
�Customer focused.
�Interpersonal skills.
�Presentation skills.
�Understanding of EMC's products and their value added to the customer.

Education Required: Bachelors (Technical)
Experience Required: 2+ years relevant experience

Price Publication Administrator with French

Title: Price Publication Administrator with French
Salary: Competitive
Location: Poland, ?ódzkie, ?ódz
Languages: English, French
Posted: 14th May 2012

Infosys BPO Poland is one of the biggest players in the outsourcing market, offering advanced and innovative services to its clients worldwide in the field of Finance and Accounting, Purchasing, IT and Consultancy. We are among the largest employers in the Łódź region and employ over 1200 specialists that provide services to clients in 27 countries.

Currently we are looking for the candidate to the position of:
Price Publication Administrator with French

Key responsibilities:
- Perform an accurate and efficient update of Customers Price Providing
- Effective communication and professional relations with customers, suppliers and co-workers
- Responding to queries and solving problems related to Price list Publishing
- Active usage of internet and intranet environment to be able to retrieve important information
- Maintaining high standard of Professional conduct

Requirements:
- Fluent English and French
- Experience in sales and fulfillment would be a great advantage
- Experienced in MS Office applications and internet and or intranet
- Understanding of database administration, database design is of an advantage
- University graduate
- High level of attention to detail and accuracy.
- Excellent communication skills
- Customer orientation
- Analytical skills
- Team player

We offer to the candidates:
- Career in the multinational company
- Unique opportunity to take part in international projects and gain experience with various fields
- External and internal training programme
- Salary adequate to your competencies
- Choice of social benefits

If you are interested in our offer, would like to start your professional career in Infosys BPO Poland, please do not hesitate to send us your resume today

Japanese Speaking Translation Editor

Title: Japanese Speaking Translation Editor
Salary: Excellent
Location: Japan, Tokyo
Languages: English, Japanese
Posted: 23rd May 2012

The Role

Bloomberg News is seeking experienced editors to join our Japanese Translation service in Tokyo. Responsibilities include the selection, translation and editing of stories. Successful applicants must have several years of relevant experience in a business news service and be able to meet tight deadlines.

Qualifications

-Minimum 5 years translating, editing or reporting experiences at a major business news service
-Comprehensive knowledge of international financial market
-Strong English-Japanese translation skills.

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Mandarin Speaking Global Technical Support Representative

Title: Mandarin Speaking Global Technical Support Representative
Salary: Competitive
Location: Hong Kong
Languages: English, Mandarin
Posted: 23rd May 2012

The Role:

Make the most of your IT knowledge in one of the most global and progressive financial environments in the world. Solve issues in areas including Software, Hardware, Biometric Security, Networking and much more, and provide our clients from around the world with the best customer service available. Global Technical Support will give you a chance to use your communication and organizational skills while working with the most powerful tool in the financial industry today.

By solving customers' hardware, software, and networking problems, showing them how they can maximize the benefits from their Bloomberg platforms, and providing outstanding service, you'll be given the opportunity to gain invaluable technical and customer service experience as well as to liaise closely with other departments to generate new ideas, explore new developments, and investigate complex issues. Bloomberg Global Technical Support is an exciting role that offers endless opportunities for individuals that are driven, highly-motivated, and eager to learn.

Responsibilities:

- Day to day support of all our customers in global locations
- Telephone and remote support of our global customers
- Knowledge share and updates amongst the team to ensure all team members have the latest information on all ongoing issues

Qualifications:

- A bachelor's degree
- Experience of working in a helpdesk environment and a general knowledge of IT is highly desirable
- Fluency in English and Mandarin is essential
- Outstanding communication & interpersonal skills
- Ability to work well in a team environment
- Excellent listening, questioning and analytical skills along with the ability to remain calm under pressure & work in a concise, clear focused manner are necessary
- Multitasking skills

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Supervisor - Customer Support (French)

Title: Supervisor - Customer Support (French)
Salary: Attractive
Location: Ireland, Dublin Region, Dublin, Dublin 15
Languages: English, French
Posted: 2nd May 2012

Overview:

The role is responsible for leading a team of Customer Support Representatives who respond to customer inquiries via telephone, email, and chat and a team of Escalations agents that provide second level support to overflow partners. The role aims to exceed in end-to-end world class customer experience and contributes to provide a site that is a fun and safe place to trade.

This role would suit someone with proven people and business management skills looking for an opportunity to gain further experience in this exciting area within the fast-paced internet industry.

Responsibilities:

Customer Experience Management:

- Working in a fast paced, multi-cultural environment as an integral part of the Operations team
- Providing clear leadership to ensure that your team deliver on high Customer Satisfaction targets
- Ensure customer experience is at forefront of all department actions & work to actively enhance customer experience through implementation of programs, systems or processes that provide positive impact to eBay community
- Contribute to the organisation, execution and ongoing monitoring of the key department metrics

Operations Planning & Management:

- Anticipate future demands & develop plans accordingly
- Contribute to the implementation of workflow process improvements
- Ensure team members have the information they need to perform their roles and understand their part in bringing the strategy to life.
- Engage the skills of supporting teams to deliver on quarterly goals in a strategic manner
- Guide team through change management as required and ensure everyone is adequately prepared for upcoming workflow, systems and/or procedural changes

People & Performance Management:

- Responsible for reaching goals/objectives with his or her team and actively driving personal development & skills acquisition by identifying areas for development and creating appropriate personal development plan in conjunction with manager
- Leading, coaching, managing and development of people
- Participate in the interview and selection process for new hires within areas of responsibility and centre wide as needed
- Administer disciplinary actions according to HR policy. Notify senior management and Human - Resources of issues that area of concern

Networking & Organisation Relationship Building:

- Establish relationships with other leaders throughout the organization to ensure excellent information flow and feedback on impacts of process, policy and product changes
- Work within teams, peers, global and European in order to facilitate, enhance and improve eBay
Culture and the business environment; ensure best practice sharing and information exchange takes place on all levels
- Participate in special projects as needed and perform other duties as assigned
- Ensure team meets or exceeds all department metrics monthly and quarterly
- Maintain acceptable level of job discretion. Performance is evaluated against the ability to make judgment calls, the ability to make sound decision, a desire to make decisions, displaying a heightened level of accountability, demonstrating a sense of responsibility, confidentiality and professionalism
- Maintain excellent level of teamwork by incorporating a positive attitude, being supportive in words and actions, embodying the core values of eBay, and communicating with all levels both within the existing team & anyone outside the direct reporting structure

Requirements:

- Bachelors' degree in Business Studies or related discipline an advantage
- Experience in working in an international customer contact centre environment is essential
- Minimum of 1 year people management in a contact centre is essential
- Fluency in written and verbal English and French is essential, fluency in another EU language would be an advantage
- Excellent analytical and process flow optimization skills
- Strong organizational, communication, influencing and problem-solution skills
- Excellent IT skills: Microsoft Office is a pre-requisite and a good knowledge of Call-Centre or E-Mail Customer Support Software is desirable
- A positive attitude, the ability to work well with others and to meet and overcome challenges
- The ability to handle multiple tasks and be detail oriented
- Ability to develop and maintain professional working relationships with co-workers and peers
- Ability to direct and motivate others
- Ability to maintain highly confidential information
- Ability to work in a fast-paced, constantly changing internet environment
- A passion for customer service and a quality focus
- Available to work weekend /shift work and some international travel

(Senior) Order to Cash Associate / Specialist with European Languages

Title: (Senior) Order to Cash Associate / Specialist with European Languages
Salary: Competitive
Location: Poland, ?ódzkie, ?ódz
Languages: English, Danish, Dutch, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Czech, Hungarian, Polish, Other Languages, Swiss German
Posted: 14th May 2012

Infosys BPO Poland is one of the biggest players in the outsourcing market, offering advanced and innovative services to its clients worldwide in the field of Finance and Accounting, Purchasing, IT and Consultancy. We are among the largest employers in the Łódź region and employ over 1200 specialists that provide services to clients in 27 countries.

Currently we are looking for the candidate to the position of:
(Senior) Order to Cash Associate / Specialist with European languages

Key responsibilities:
- Transition of high end processes in area of Order to Cash from one of client�s location to Infosys in Lodz
- Active monitoring of aged receivables in search for items to be collected from customers
- Proactive collection to ensure timely payments from customers
- Making business to business collection calls and negotiating with customers on overdue invoices
- Customers� queries resolution
- Ownership for customers� accounts maintenance in accounting system
- Contact with customers for payment details
- Credit assessment and blocked order release
- Building positive relations with international customers

Requirements:
- Fluent command of English and one of the European language (written and spoken)
- Excellent communication skills
- Assertiveness and negotiation skills
- High level of pro-activeness and independency
- Assertiveness and negotiation skills
- Customer orientation
- Strong result orientation & ability to set up own goals/priorities
- Sense of ownership
- Stress resistance.
- Work discipline
- Experience in Business to Business Collection, Call Center or Credit Controlling would be an asset

We offer to the candidates:
- Career in the multinational company
- Unique opportunity to take part in international projects and gain experience with various businesses
- External and internal trainings programme
- Salary adequate to your competencies
- Set of social packages to choose from

If you are interested in our offer, would like to start your professional career in Infosys BPO Poland, please do not hesitate to send us your resume today

Portuguese Speaking Economy or Government Reporter

Title: Portuguese Speaking Economy or Government Reporter
Salary: Excellent
Location: Brazil, Rio de Janiero
Languages: English, Portuguese
Posted: 23rd May 2012

The Role:

Bloomberg News is seeking an experienced Economy Reporter in our Rio de Janeiro office to join our expanding team in Brazil. The successful candidate will cover the economy, government and central bank policy under real-time deadline pressure. The reporter must also propose and write agenda-setting stories that explain and illustrate the Brazilian economic situation to a global audience.

Candidates must have an understanding of economic and political issues and their relevance to corporate developments and markets. Responsibilities include leading coverage of economic statistics, attending press briefings and writing news summaries. A minimum of three years of journalism experience and experience covering Brazil's economy is essential.

Qualifications:

- Bachelor's degree or equivalent experience
- Minimum of three years of journalism experience
- Prior experience covering Brazils economy
- Experience working in a real-time news environment
- Ability to write quickly and concisely in English under deadline pressure
- Fluency in Portuguese and in English is essential

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Dutch Speaking Reporter

Title: Dutch Speaking Reporter
Salary: Competitive
Location: The Netherlands, Noord-Holland, Amsterdam
Languages: English, Dutch
Posted: 23rd May 2012

Bloomberg News is seeking a reporter in Amsterdam to work on our First Word product, designed to deliver quick, insightful stories to traders in the financial markets. The successful candidate will digest news releases, track market movements and be in regular contact with equity traders and analysts. He/she will write in English but will also report on the Dutch government and economy.

Qualifications:

Experience in equity reporting and writing experience and/or experience in a comparable industry role as a trader is required.
Experience of working in a real-time environment is preferred.
Fluency in Dutch and English is essential.

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Korean Speaking Financial Information Analyst

Title: Korean Speaking Financial Information Analyst
Salary: Competitive
Location: Hong Kong
Languages: English, Korean
Posted: 23rd May 2012

The Role:

The Bloomberg Equities Group is looking for a highly motivated and driven equity analyst for the Korea Financials team. This team is responsible for researching and analyzing financial data for Bloomberg's Fundamentals and Earnings Estimates products. The Fundamentals product offers customers As Reported and Normalized financials, key analytical ratios, industry specific data points, and Business Line and Geographic Segmentation data for approximately 20,000 companies in the Asia Pacific region.

The Earnings Estimates product is comprised of estimates for popular metrics such as Revenue, EPS and Net Income, contributed by hundreds of brokers and research houses for 7,000 publicly traded companies in the region. The analyst will be expected to ensure the consistency, quality and product delivery of a portfolio of companies across the various products. Additionally, they must deliver excellent customer service to Bloomberg customers and across internal departments. The candidate should be dedicated and a self-starter with a passion for the financial markets that with extensive training and development will help drive the product forward.

Qualifications:

- 3+ years of finance/accounting experience preferred
- Extensive financial statement knowledge and industry sector specialization a plus
- Ability to interact with clients within the financial industry
- Commitment to enhancing and developing products
- Capable of handling multiple tasks simultaneously
- Effective research and analysis skills
- MBA, Masters in Financial Engineering / Financial Mathematics, CFA or KICPA preferred
- Fluency in English and Korean is essential

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Inside Partner Manager - UK/Ire Accounts

Title: Inside Partner Manager - UK/Ire Accounts
Salary: Negotiable
Location: Ireland, South-West, Cork, Cork
Languages: English
Posted: 11th May 2012

VMware (NYSE:VMW), the global leader in virtualization and cloud infrastructure, delivers customer-proven solutions that accelerate IT by reducing complexity and enabling more flexible, agile service delivery. VMware enables enterprises to adopt a cloud model that addresses their unique business challenges. VMware�s approach accelerates the transition to cloud computing while preserving existing investments and improving security and control. With more than 300,000 customers and 25,000 partners, VMware solutions help organizations of all sizes lower costs, increase business agility and ensure freedom of choice.
The VMware sales team and the solutions, products and services we deliver are revolutionizing data centers and the IT enterprise network. The sales team is responsible for driving new business, building customer loyalty, ensuring high product retention rates, supporting and promoting corporate strategy and initiatives, and developing and executing area business plans. The team is made up of humble top performers that foster an entrepreneurial team spirit and a team culture that promotes leaders at all levels. VMware�s executive sales leadership is hands-on, regularly engaging with the team during key parts of the sales process to win and retain accounts.

Job Summary
For our Inside Sales Operation in Cork, Ireland, we are looking for Inside Partner Business Managers (iPBM).
iPBM�s are responsible for driving and developing the VMware business carried by their Partner set.
Working closely with a set of Resellers, Distributors or OEM Partners the iPBM will proactively engage the right contacts in the organization and agree on 6/12 months business plans.
The objective of the iPBM� role is to increase Partners� sell-through of VMware products.
As VMware account Manager they will build a strong relationship with the account and proactively focus on sales engagement.

This relationship will primarily be based on sales enablement and increasing direct sales for the Partner. Specific ways to accomplish this include:
� Developing executive level relationships within their Partner�s organization to increase VMware wallet share with these accounts,
� Working with key decision makers within their Partners� organization to ensure marketing, technical and sales readiness,
� Training Partners on VMware products and programs and assist them in choosing and participating in those that are a good fit for their business model,
� Working with the Partner to drive effective outbound campaigns to reach-out to existing customers and/or prospects,
� Maintaining account profile and tracking all sales activity via VMware�s internal tools to measure effectiveness of sales engagement.
� Provide feedback on market conditions using data gathered from channel accounts.

Requirements
� A persistent, self-starter with a track record of successful, credible follow-up and cold-calling in to multiple executive levels within an organization,
� Minimum 1-2 years successful experience in Sales Channel Management, preferably in IT or similar industry.
� A team player with the ability to work in a high-energy sales team environment with a desire to work with others for broader success.
� Experience and success working within a revenue quota and commission structure
� Positive and energetic phone skills, excellent listening skills, strong writing skills
� Ability to manage multiple tasks at once, and operate successfully in a rapidly changing environment
� The highest level of integrity
� Proficient with standard corporate productivity tools (email, voicemail, MS Office)
� A basic understanding of computing technology and comfortable discussing technology with customers
� Sales training and Salesforce.com experience a plus
� College degree or equivalent work experience
� Fluent English is required for this role.

Before you join, VMware will require you to go through a pre-employment screening process. This means that we will want to verify your details and the information you have given us to ensure your suitability for a certain role considering its nature, seniority and other relevant factors.

Technical Support Representative - Russian speaking - RELOCATION PACKAGE

Title: Technical Support Representative - Russian speaking - RELOCATION PACKAGE
Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Russian
Posted: 17th May 2012

As an English and Russian speaking Technical Support Representative you will be a supporting customers through troubleshooting with peripherals, gaming & audio devices, web cameras, security systems and Harmony remotes.

This position offers a three week training program to ensure our successful candidate becomes a product specialist within their particular field of expertise.

As a Technical Support Representative you will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure our customers are highly satisfied.

The successful candidate will be highly motivated, enthusiastic, target driven and fully focused on delivering results. Customer satisfaction, timely resolution and driving loyalty are at the heart of this role so you must be professional, confident, assertive and engaging when dealing with all potential and existing customers.

Essential skills:
� Fluency in written and spoken Russian
� Fluent English
� Excellent communication skills and telephone manner

We will highly value candidates with:
� Previous experience in a Customer Service / Technical Support role
� Experience in database / customer management systems including excellent attention to detail when inputting and collating information
� Experience of working to a high quality assurance standard within a target driven environment.

Total Reward package includes:
� Competitive salary
� Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).
� Continuous paid training on the latest technology
� Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements
� Private Pension and Life assurance
� Childcare voucher scheme
� On site canteen
� Discounted SKY TV and local gym membership
� 29 days holiday entitlement + extra entitlements
� Free Parking, close proximity to city centre by bus or train
� Potential for rapid advancement in many fields, and throughout 17 countries!

Spanish Speaking King.com Agent

Title: Spanish Speaking King.com Agent
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Spanish
Posted: 2nd May 2012

Spanish Speaking King.com Agent
Employment Type: Permanent
Location: Belfast, UK
Excellent relocation package
Languages required: English & Spanish

Concentrix works with some of the world's leading companies, providing sales; marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 33 languages, we give our clients the global reach essential for business success.

King.com is a skill-gaming website launched in August 2003. The King.com website is now available in 9 languages and 7 currencies.

Role: Customer Relationship Representative
Reports to: Team Manager

Launched in August 2003, King.com is available in over 50 countries, 10 languages and 7 currencies. It is the largest skill gaming site in the world, with 350 million games played in January '09. King.com is available to players for free, by subscription or for real cash prizes. It has also, recently become available to customers by download to mobile phone.

In Skill Gaming, players take part in games where skill and experience determine the outcome of a game rather than chance or luck.

The person in this position will work in a team environment to provide excellent customer service to skilled gamers via email. The role of Customer Care Representative focuses on providing a positive customer experience through, efficient, friendly, high quality responses. Candidates will be required to take part in, and encourage active participation in team discussion activities. They will also take part in the testing of all new games published on the king.com website to identify bugs and develop knowledge of games.

Responsibilities:

� Provides excellent customer service to skilled gamers via email
� Provides a positive customer experience through, efficient, friendly, high quality response
� Takes part in, and encourages active participation in team discussion activities
� Takes part in the testing of all new games published on the king.com website to identify bugs and develop knowledge of games.
� Takes part in, and encourage active participation in team discussion activities

SKILLS

Essential Criteria:

� Fluency in written and spoken Spanish
� Fluency in written and spoken English
� Customer Focus - 6 months outstanding customer service experience in a service driven environment
� Specialist Expertise - Demonstrates expertise with internet, internet applications and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics
� Working with Others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Planning & Organising - Ability to multitask, plan and prioritise workload
� Effective Communication - Excellent communication skills both verbal and written
� Resilience - Demonstrates resilience and ability to work on own initiative
� Problem Solving - Demonstrates problem solving and troubleshooting skills
� Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets

Desirable Criteria:

� 2 years outstanding customer service experience in a service driven environment

TERMS AND CONDITIONS

SALARY

£6.41 per hour (equivalent to £13,335 per annum gross (taxes to be deducted)).

All Concentrix staff must have a UK bank account in their own name and must provide these details to us on their first day of employment (exceptions made for those who are relocating to the UK).

HOURS OF WORK

20 Hours per week on a rotational shift pattern from Monday to Sunday
8am � 7pm however Concentrix operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

HOLIDAYS

21 Holiday & 6 Stat days & birthday day off. Holidays cannot be taken in the first month of employment. In months 2 and 3 of probation, holidays can be taken if accrued.

BENEFITS

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

PROBATION PERIOD:
There will be a 3 month probation period before confirmation of your contract status.

RELOCATION:

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

We look forward to receiving your application soon!

German Speaking Speed Desk Reporter

Title: German Speaking Speed Desk Reporter
Salary: Competitive
Location: Germany, Hessen, Wiesbaden, Frankfurt
Languages: English, German
Posted: 23rd May 2012

Bloomberg German Speed Desk Reporters send out the first headlines to investors and media and need to be fast and detail-oriented, knowing which salient information to transmit under real-time pressure. The reporters coordinate with teams across the world to provide German-speaking clients the fastest, most accurate and important business and economic news from around the world.

Reporters must have knowledge of business, equities and economic news on a global, European and German level, preferably gained from working as a journalist. They must be able to translate from English to German from Bloomberg News articles, from press releases and from government documents instantly and in a journalistic style. Reporters need to be familiar with publicly traded companies in Germany, the Bundesbank, the ECB and other economic and political institutions to investors.

Job requirements:

- Journalism experience is preferred
- Experience of working in a real-time news environment is desirable
- Ability to write quickly and concisely under deadline pressure
- A bachelor's degree or equivalent work experience is desirable

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Financial Analyst (12month contract)

Title: Financial Analyst (12month contract)
Salary: �30-�40000
Location: Ireland, South-West, Cork, Cork
Languages: English
Posted: 26th Apr 2012

Job Title: Financial Analyst
International Revenue Accounting Group
Isilon Entity integration
12 Month Contract

Reporting To: Supervisor for Int�l Revenue Accounting Group

Group Overview
The Int�l Revenue Accounting Group at present consists of 13 people with global responsibility for deferred revenue-, revenue accrual-, acquisition accounting and reporting and commissionaire accounting.
This position is a contract position for 12 months cover supporting the integration of the Isilon entity into EMC structures for International.

Main functions of the group are:

� Reconciliation & Reporting of Revenue for all subsidiaries in International;
� Inter-company, Deferred and Revenue accrual Accounting;
� EMEA, APJ and LA Revenue Accounting and overseeing account reconciliations worldwide;
� Ensure compliance of revenue transactions with EMC policy and procedures;
� Recommendation & Development of both process and system improvements;
� Intermediary between US corporate and international subsidiaries.

Principle Duties:

� Reconciling the Isilon Sub-Ledger entries from Great Plains system to the Oracle Monthly Sub-Ledger post to G/L;
� Central point of contact for any queries from EMC subsidiaries;
� Sending the Revenue file to RTR & local EMC subsidiaries for commissionaire calculations;
� Reconcile revenue report to TB sent by Isilon and distribute revenue to local countries in accordance with our International Tax structure.
� Recognising the entity integration revenue for Management Reporting.

Additional Roles and Responsibilities

� Primary contact for revenue queries for assigned area(s);
� Ensure compliance of revenue transactions with EMC�s stated policies and procedures;
� Proactive Involvement in system development and testing;
� Participation on numerous cross-functional projects;
� Instrumental in the continuous improvement of the group�s activities.

Qualifications/Work Experience

� Part / Qualified Accountant or Third level Business Graduate;
� 3+ Years Business Experience;
� Multi-National Experience an advantage.

The Person

� Excellent Interpersonal and Written/Verbal Communication Skills;
� Ability to multi-task and meet deadlines;
� Demonstrate Initiative and assume responsibility;
� Strong PC Skills and Systems Knowledge � Oracle or SAP an advantage.

Customer Support Specialist - Portuguese

Title: Customer Support Specialist - Portuguese
Salary: Competitive
Location: Hungary, Pest, Budapest
Languages: English, Portuguese
Posted: 14th May 2012

* Provide world class customer service and offer solutions to our guests during and after their travels
* Communicate effectively with our customers and suppliers via our primary communication channels
o Inbound / Outbound
o Email
* Share a positive attitude with fellow colleagues, up and down the organizational chart
* Have the ability to work within a shift based working schedule
* Be willing to solicit feedback from your peers as well as remain open to performance based reviews from your supervisors
* Be a quick learner with attention to detail

Required Skills :

* Must be fluent in both Portuguese and English
* Have a willingness to learn about the travel industry
* While we prefer a candidate with a degree, it�s not a requirement. Just be a good communicator
* Must be able to type approximately 35 words per minute (French and English)
* Internet savvy
* Fresh graduates are welcome
* Must be flexible to accommodate shift work such as morning, afternoon and weekend shifts

Revenue Operations Analyst Sweden

Title: Revenue Operations Analyst Sweden
Salary: Negotiable
Location: Ireland, South-West, Cork, Cork
Languages: English, Swedish
Posted: 26th Apr 2012

JOB TITLE � GBS REVENUE OPERATIONS ANALYST - Swedish

This position requires the candidate to speak fluent English and one other European language.

GENERAL SUMMARY
Reviews, manages, and reports all sales orders within assigned area. Provides support of other GBS Revenue Operations personnel, as well as product/system training for external groups. Attends all necessary meetings for related products and reviews/approves required documents necessary to meet revenue recognition guidelines. The GBS Revenue Operations Analyst is the primary contact for Field Sales, Operations, Finance and Manufacturing.

PRINCIPAL DUTIES AND RESPONSIBILITIES

� Reports to management weekly on backlog, pending deals, and work with management to resolve relationships.
� Works with Sales Allocations/Manufacturing to schedule and ship orders in line with customer requirements and EMC lead times.
� Reviews all orders and customer documentation to insure they are in accordance with SEC guidelines for revenue recognition. Develops action plan for "orders not booked" and works with sales organization to resolve issues.
� Reviews all orders (model # and/or part #'s) for completeness and accuracy to insure the orders are processed, manufactured, and shipped accordingly.

SKILLS
Ability to work independently.
Ability to work in a team environment.
Knowledge of job associated database/software/documentation.
Strong working knowledge of Microsoft Office products.
Communication skills.
Organizational skills.

Japanese Speaking Senior Loan Data Analyst

Title: Japanese Speaking Senior Loan Data Analyst
Salary: Negotiable
Location: Japan, Tokyo
Languages: English, Japanese
Posted: 23rd May 2012

The Role

Bloomberg is looking for self-motivated & detail oriented individuals to join our Fixed Income team. The qualified candidate will help us to expand our coverage within Fixed income, including the loans data product. You will manage relationships with some of the world's largest companies, vendors and underwriters. This individual will be responsible for analyzing and processing information on loans, providing market intelligence, initiating new coverage as well as product idea generation.

The ideal candidate will have outstanding written, communication, presentation and networking skills. Experience with financial statement analysis, depth of buy-side and/or sell-side relationships and a thorough understanding of the loan syndication process are a plus.

Qualifications

- At least 3-5 years experience in banking industry in highly preferred
- Degree in Accounting/Finance/Business or relevant disciplines
- Experience working with Accounting/Financial Statements is desirable
- Knowledge in loan market is essential
- Ability to interact with players within the financial industry
- Excellent written, communication, presentation and networking skills
- Ability to multi-task and work independently as well as collaboratively within a team environment
- Effective research and analysis skills
- Commitment to enhancing and developing products
- Industry sector specialization a plus
- Fluency in English and Japanese is essential

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Japanese Speaking Implementation and Data Specialist

Title: Japanese Speaking Implementation and Data Specialist
Salary: Competitive
Location: Japan, Tokyo
Languages: English, Japanese
Posted: 23rd May 2012

The role

The Core Technical Services (CTS) Group are responsible for maintaining product and technical expertise in all of the Enterprise products and services and forms the nucleus of the Enterprise technology development and innovation. Working within CTS Implementation team manages the implementation and integration processes for all Bloomberg's Enterprise products. The role involves bandwidth analysis, capacity management, infrastructure and integration design, connectivity and permissioning systems.

There is an emphasis on strong technical documentation and implementation plans with regular status reporting. The candidate is required to communicate to both technical and non technical audiences and offers services to Sales and Technical Account Managers internally providing integration solutions for Bloomberg's Enterprise clients. The role also involves coordinating and interacting with a number of internal teams at Bloomberg (Network Operations, Contracts and Exchanges, Supply Chain).

The implementation specialist would also provides data support throughout the Implementation process, and assist clients in relation to the Bloomberg data model and field behavior. Client and internal interaction is required on a global basis.

Qualifications:

- At least 3 years work experience
- Excellent knowledge of market data and market data products together with a good understanding of client environments
- Understanding of symbology, fields and data distribution
- Understanding of various markets and how data is used across specific asset classes/business
- Experience of installing, implementing and supporting market data technologies
- Understanding of network routing protocols
- Excellent Communication and Project Management skills, with an emphasis on documenting requirements, benefits, schedule and updates
- Client focused with the ability to understand, anticipate and effectively respond to customer needs
- Fluency in English and Japanese

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Japanese Speaking Compliance Officer

Title: Japanese Speaking Compliance Officer
Salary: Competitive
Location: Japan, Tokyo
Languages: English, Japanese
Posted: 23rd May 2012

The Role:

Bloomberg is looking for a compliance professional to join its Asian Compliance team for a position to be located in the Tokyo office. The position requires a knowledge of equities, options, futures and/or foreign exchange trading rules in Asia. The position includes handling government filings and reports, monitoring updates of law and regulations, trade monitoring, creating and enforcing company procedures, responding to government inquiries, handling government audits, Anti-Money Laundering surveillance, sales force surveillance, document and e-mail review, and providing continuing education to the sales staff. The candidate will also work with business units on the structuring of new products and services offered throughout Asia.

Requirements

- Five or more years prior experience as a compliance officer and/or with a securities regulator
- Excellent English speaking and writing skills are a must
- Native level speaking and reading Japanese
- Legal/regulatory background preferred
- Independent, motivated and self-driven
- Team player

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Equipment Support Management Representative

Title: Equipment Support Management Representative
Salary: Competitive + Benefits
Location: United Kingdom, London, Central London
Languages: English
Posted: 23rd May 2012

We are looking for an Equipment Support Management Representative to join the team formerly knows as the Asset Verification/RMA Call Centre team.

Description:

The Asset Management team is responsible for demand planning, supply planning, distribution planning, maintenance of inventory controls and audits, and procedures to monitor and verify inventory levels globally.

We are seeking an energetic, innovative individual to join our Equipment Support Management group, whose main responsibilities include: working in a help desk environment and taking incoming calls from field service representatives and customers regarding clients equipment entitlement and equipment that needs to be returned, managing customer removal orders and returns, equipment entitlement and billing, maintaining accurate inventory records at external customer locations throughout the EMEA region, monitoring equipment records to close out open issues via our internal ticketing system.

The ideal candidate must be able to administer policies and guidelines which affect work activities, demonstrate and promote continual improvements in material movements, controls and customer return order processing and billing, be able to handle a significant number of tickets and tasks assigned to them, and be able to intellectually challenge self and others.

Requirements:

- Experience in providing customer service in a help desk environment.
- Reconciliation of hardware at customer accounts, and maintaining accurate data records.
- Team player with excellent communication skills and documentation skills.
- Thorough understanding of equipment loss/ billing and Bloombergs order management process.
- Strong interpersonal skills with the emphasis on maintaining good working relationships with business partners.
- Ability to analyze problems, create solutions and multi-task with attention to detail.
- Demonstrate aptitude to manage projects and deadlines, as well as lead project teams if required.
- SAP R/3 and MS Office experience is required.
- MCIPS (Member of /studying towards qualification with Chartered Institute of Purchasing and Supply Chain) or related Supply Chain qualifications are also preferred.

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Spanish Speaking Data Acquisition Implementation Intern

Title: Spanish Speaking Data Acquisition Implementation Intern
Salary: Competitive
Location: Brazil, Sao Paulo
Languages: English, Spanish
Posted: 23rd May 2012

The Role:

The Data Acquisition Department in Sao Paulo is involved in a wide variety of pricing and research projects that contribute to the accuracy and timeliness of the Bloomberg product. The team is responsible for the integration and maintenance of inbound pricing data. Your work will provide our customers with comprehensive information in many areas, including Money Markets, Foreign Exchange, and Fixed Income.

Responsibilities will include inputting OTC pricing content onto the system, constant liaising with existing pricing and research contributors, technical support, maintaining the data to meet market standards, and performing data quality checks on the Bloomberg System to insure pricing updates are accurate and consistent with the markets.

Qualifications:

- Pursuing a Bachelor Degree in Finance/Business/Technology or in related disciplines
-Has proper visa requirements to start working in Sao Paulo immediately
-Able to work 6 hours per day for the next 1-2 years while in school
- Excellent communication and customer service skills
- Strong PC skills specifically with Excel is required
- Must be able to work in a close team environment as well as independently
- Must be organized, detail-oriented and have the ability to multitask
- Fluency in Spanish and English is a must

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Financial Product Sales and Analytics with Japanese Speakers

Title: Financial Product Sales and Analytics with Japanese Speakers
Salary: Competitve
Location: United Kingdom, London, Central London
Languages: English, Japanese
Posted: 23rd May 2012

The Role

We are looking for highly motivated individuals with a strong passion for current events, finance and sales who have demonstrated critical thinking and communication skills to join our training program.

Your career will begin in our Analytics department, where you will receive comprehensive training on our products and services, our clients, as well as insight into the global financial markets.

By consulting our clients on their questions and unique financial needs, assisting with their use of the Bloomberg Professional® Service, and demonstrating the advantage our products can give them, you will develop the knowledge and skills needed to progress in your career at Bloomberg.

While in Analytics, you will specialize in one of the following market sectors: Fixed Income, Equities, or Foreign Exchange (FX) and/or Commodities and set the foundation for further career opportunities. Your career path may include, but is not limited to advanced specialties, leadership roles or positions within our Sales department. You will gain the opportunity to build relationships, support and sell the suite of market leading solutions we provide to our high-level clients.

Enjoy the challenges and rewards of a career at Bloomberg.

Qualifications/Requirements:

-Fluent written and verbal Japanese is required
-Bachelor's degree or relevant work experience is required
-Prior experience with use of the Bloomberg Terminal is a plus
-Strong interest in the financial markets required
-Desire and flexibility to learn and grow in a fast-paced environment
-Excellent verbal and written communication skills
-Multi-tasking skills
-Ability to work well under pressure
-Strong critical thinking and problem solving skills
-Team player
-Interest in technology is a plus
-Strong presentation skills
- Salary - Competitive + benefits

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Call centre Trainer - Dutch

Title: Call centre Trainer - Dutch
Salary: Negotiable
Location: United Kingdom, London, Central London
Languages: English, Dutch
Posted: 2nd May 2012

Job Description & Person Specification

Role: Trainer
Reporting to: Training Manager
Location: London

Company Profile

Lycatel is the global market leader in the prepaid international calling card market present in 16 countries worldwide. Lycatel offers a broad product portfolio comprising of prepaid telephony solutions including calling cards, mobile services (MVNO), carrier to carrier wholesale services and residential indirect access services. In 2006, Lycatel launched Lycamobile, our flagship mobile brand. Present in 14 markets, Lycamobile continues to grow rapidly, attracting over 6.5 million customers already with further market launches planned throughout 2011 and 2012. Through a relentless focus on providing voice quality by partnering with over 200 global telecommunications carriers, the Lycatel brand serves its growing base of over 9 million customers within expatriate and ethnic global niche segments that want to make low cost international calls.

The Role -

Working within a busy professional telecoms based call center, ensuring throughput from new joiners to fully trained customer service agents with language specific product knowledge.

Key Responsibilities:
� Liaise with Product Managers and Operations team in devising appropriate Training Plans - including the design, delivery and evaluation for project specific training
� Knowledge and experience of training needs analysis, learning process/styles (including measurement) with the ability to translate learning needs into workable courses.
� To design and deliver ongoing coaching, training and retraining for all customer service agents. (soft skills based training)
� Ability to source information and disseminate into Mandatory / Good to know information.
� Administration and reporting on training activity within the call center.

Person Specification:-
� Proven success in training/ coaching/ development focused role - ideally in a call center environment or similar.
� Strong communicator with an influential style - with the confidence to effectively communicate to all levels. Including proven success working with clients and internal stake holders to develop creative, innovative, and effective training/ coaching materials and methodologies that are relevant to call centre.
� Ability to write, deliver and evaluate training plans and to talk confidently about training strategies.
� Ability to multi task and manage time effectively.
� Knowledge/experience of conducting complex TNA�s, managing learning styles.
� Highly knowledgeable about the contact centre industry, with the ability to critically review existing systems and implement standard processes to deliver a high level of service to both our internal and external customers.
� Positive with a can do attitude.
� Must be fluent � Dutch Language as well have excellent English Communication skills.
� Effective communication and presentation capabilities to all levels.
� Maintain reports within all Microsoft applications.
� Must be familiar with CRM�s.
� Ability to deal with all situations calmly and efficiently.
� Ability to work under pressure in a demanding work environment.
� Must be decisive and have excellent interpersonal and people skills.
Working requirements
� Flexibility with shift patterns is required to ensure support across operational hours � 8am to 10 pm
� Rolling shift patterns are 5 days out of 7 (40 hrs./week) , including weekends whenever required.

Mandarin Speaking First Word Reporter

Title: Mandarin Speaking First Word Reporter
Salary: Excellent
Location: China, Beijing
Languages: English, Mandarin
Posted: 23rd May 2012

The Role:

Bloomberg News is seeking an Associate Analyst/Reporter in our Beijing office for our Chinese News business.The person in this role will be responsible for providing on-the-spot, concise written reports on breaking mergers and acquisitions, IPOs, earnings, and other corporate events.

Reporters responding to this ad should have a minimum of five years of journalism experience and experience covering companies and/or finance in a real-time news environment. Associate analysts should have the ability and industry-specific knowledge to immediately discern actionable information from breaking news and have strong writing skills.

Qualifications:

- Bachelor's degree or equivalent experience
- Knowledge of the economy, financial markets, and business
- Business reporting and/or writing experience
- Team Player
- Fluency in English and Mandarin Language skills a must

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Mandarin Speaking Asset Management

Title: Mandarin Speaking Asset Management
Salary: Competitive
Location: Hong Kong
Languages: English, Mandarin
Posted: 23rd May 2012

The Role:

Bloomberg's Asset Management department is seeking a Team Leader to lead our Asset Management team in Asia. The successful candidate will be responsible for:

- Using SAP to develop statistical forecasts/demand plans
- Using SAP and internal ticket systems for exception based planning for distribution and supply of products
- Using SAP functionality to maintain purchase/procurement plans for finished goods and components.
- Maintaining accuracy of physical inventory and conducting cycle counts, validating inventory and controls in place with a focus on loss prevention, fraud prevention, and enhancing operational efficiencies.
- Maintaining customer record accuracy and billing for lost equipment / hardware.
- Troubleshooting SAP / SCM system issues for team members
- Achieving yearly goals for KPIs such as Inventory Accuracy, Adherence to Supply Plan and Inventory Turns
- Maintain existing relationships with Sales and Installations teams, in addition to other Supply Chain teams such as Logistics, warehousing, trade compliance and production facilities.
- Maintaining existing relationships with suppliers and contract manufacturers for electronic hardware
- Performing, reporting and coordinating Compliance audits at warehouses, storage facilities and customers in different locations in Asia

Qualifications:

- Minimum of 5 years of relevant planning experience in Demand Planning, Supply planning, Inventory Control and Audits, Distribution strategies, and Materials management.
- In-depth Knowledge of SAP / SCM is required, with hands-on experience in maintaining master data
- Experience in maintaining relationships with multiple cross functional teams
- Strong critical thinking and problem solving skills
- Excellent written and verbal communication skills
- Advanced degree in Supply Chain, or equivalent work experience
- Exceptional written and verbal communication skills
- Ability to speak Mandarin

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Customer Support Specialist - Swedish

Title: Customer Support Specialist - Swedish
Salary: Competitive
Location: Hungary, Pest, Budapest
Languages: English, Swedish
Posted: 14th May 2012

* Provide world class customer service and offer solutions to our guests during and after their travels
* Communicate effectively with our customers and suppliers via our primary communication channels
o Inbound / Outbound
o Email
* Share a positive attitude with fellow colleagues, up and down the organizational chart
* Have the ability to work within a shift based working schedule
* Be willing to solicit feedback from your peers as well as remain open to performance based reviews from your supervisors
* Be a quick learner with attention to detail

Required Skills :
* Must be fluent in both Swedish and English
* Have a willingness to learn about the travel industry
* While we prefer a candidate with a degree, it�s not a requirement. Just be a good communicator
* Must be able to type approximately 35 words per minute (French and English)
* Internet savvy
* Fresh graduates are welcome
* Must be flexible to accommodate shift work such as morning, afternoon and weekend shifts

German Inside Sales Representative

Title: German Inside Sales Representative
Salary: Negotiable/DOE
Location: Ireland, South-West, Cork
Languages: English, German
Posted: 26th Apr 2012

Inside Sales Representative

We are actively recruiting for an experienced German Inside Sales Representatives to join our expanding Inside Sales Team.

As part of our 2012 growth strategy the EMC Inside Sales Team will expand its operations in Cork and as a result is seeking out the top IT Sales talent currently in the market.
The main aim of the Inside Sales Representative is to manage and drive business (both existing and new) in their assigned territory by working through the channel (a 3rd party reseller for EMC)

The Inside Sales function is responsible for generating incremental business and growing/up selling an installed based portfolio of data storage products & services in a challenging, exciting and growing IT new market. You will be an office based Sales Representative offering Information Management Solutions and Services through local partners.
What are the Business Objectives of Inside Sales?
To ensure own and team�s sales targets/objectives are achieved by selling EMC�s products and services to new clients

Responsibilities of an Inside Sales Representative:
� Drive revenues through the channel
� Ensure sales targets/objectives are achieved quarterly and annually
� Generate and develop new business through the channel
� Continuously improve the buying experience for our customers
� Account Managing a portfolio of clients and close liaison with the field / channel
� Attend meetings in country when required and travel to partner events
� Drive process improvement

Skills Required for Inside Sales Representative:
� Fluent English and German language speaker
� Proven Sales experience in the IT Industry
� Previous experience in an Inside Sales environment desirable
� Ability to handle constructive and critical customer feedback and implement ideas for process improvement
� Excellent communication skills both written and verbal at all levels
� �Can Do� / �Winner� attitude essential with a hunger and drive to succeed.

The rewards for YOU:
� Career Development � broad range of career paths available to you through 28 different business units.
� Continuous Training one to one coaching sessions with the coaching team and your manager
� Ability to interact with other EMC Sales Divisions ( RSA, VMware, Greenplum)
� Ability to work with Fortune 500 companies through Third party organisations e.g. suppliers other technical groups
� Excellent base salary with the ability to earn excellent commission by working with one of the world�s best product portfolios
� Benefits including permanent health insurance, pension, subsidized canteen, free parking and a private bus running from Cork City for all EMC employees to name but a few!

Technical Support Representative - Flemish speaking - RELOCATION PACKAGE

Title: Technical Support Representative - Flemish speaking - RELOCATION PACKAGE
Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 17th May 2012

As a Flemish speaking Technical Support Representative you will be a supporting customers in both Flemish and English through troubleshooting with peripherals, gaming & audio devices, web cameras, security systems and Harmony remotes.

This position offers a three week training program to ensure our successful candidate becomes a product specialist within their particular field of expertise.

As a Technical Support Representative you will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure our customers are highly satisfied.

The successful candidate will be highly motivated, enthusiastic, target driven and fully focused on delivering results. Customer satisfaction, timely resolution and driving loyalty are at the heart of this role so you must be professional, confident, assertive and engaging when dealing with all potential and existing customers.

Essential skills:
� Fluency in written and spoken Flemish
� Fluent English
� Excellent communication skills and telephone manner

We will highly value candidates with:
� Previous experience in a Customer Service / Technical Support role
� Experience in database / customer management systems including excellent attention to detail when inputting and collating information
� Experience of working to a high quality assurance standard within a target driven environment.

Total Reward package includes:
� Competitive salary
� Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).
� Continuous paid training on the latest technology
� Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements
� Private Pension and Life assurance
� Childcare voucher scheme
� On site canteen
� Discounted SKY TV and local gym membership
� 29 days holiday entitlement + extra entitlements
� Free Parking, close proximity to city centre by bus or train
� Potential for rapid advancement in many fields, and throughout 17 countries!

Public Relations Manager-Indonesia

Title: Public Relations Manager-Indonesia
Salary: Competitive
Location: Thailand
Languages: English, Indonesian
Posted: 11th May 2012

The Public Relations Manager will work as part of the regional team to create a positive image and enhance the reputation of Agoda.com among the general public and existing/potential hotel partners. He or she will seek opportunities through online and traditional media to enhance the exposure for the international brand, positioning Agoda as the leading online hotel reservations service in the region. Participation in the enhancement of website content will also be a responsibility.

Roles & Responsibilities:-

* Build up a solid list of media contacts and key third party influencers.
* Responsible for translation, verification and distribution of company B2B and B2C press releases and other articles.
* Organize and participate in travel related media events, representing Agoda to generate media contacts.
* Assist in social media initiatives.
* Identify all other PR opportunities for Agoda in print, radio, TV and online media channels.
* Participate in intra-regional PR projects and assignments.
* Maintain a forward editorial schedule for all company PR materials and activities.
* Assist in writing press releases and other articles.
* Regular screening of website content quality.
* Make recommendations and support content projects including but not limited to site re-design, special promotional pages, and site localization.
* Translation work as required.

Regular reporting of PR activities and results to the regional team (which may or may not be limited to weekly summary of clippings generated, contact reports, etc

Required Skills:

* Bachelor�s Degree.
* Excellent Bahasa Indonesia communication skills.
* Excellent English communication skills.
* Experience working in PR at an international firm. Agency experience is preferred.
* Strong interest in travel, with knowledge of the online environment, social media savvy.
* Ability to self-manage, multi-task and communicate effectively within the regional team as well as with external agencies and individuals.
* Able to work on a tight deadline to achieve department goals.

Customer Service Representative - Community Watch (fluent French & English essential)

Title: Customer Service Representative - Community Watch (fluent French & English essential)
Salary: Attractive
Location: Ireland, Dublin Region, Dublin, Dublin 15
Languages: English, French, Italian
Posted: 2nd May 2012

Overview:

As part of the Community Watch Team you�ll be responsible for supporting the needs of our members and ensuring we provide a clean and safe site on which to trade. Knowledge of the eBay either through your own activity on the site or through your current role is an advantage and will assist in career progression. Your daily tasks will draw upon your technical and analytical ability as you review reports and address member concerns. Your proactive nature will be key to ensure your success. As a direct contact for our members you will represent eBay to a high standard of professionalism to the eBay community. We are contacted by our members through various channels including email, forums and item reports.

Responsibilities:

- Supports the daily needs of our members on a wide variety of queries, ensuring their resolution and satisfaction
- Works with members in overcoming challenges they may face in listing their items for sale and addressing their concerns on why their item was removing. Also provides education to members on policies
- Has a thorough understanding of customer priorities, and identify key improvement areas
- Provides feedback on emerging issues on the site
- Ensures that we are providing the safest and cleanest site possible for the community

Requirements:

- Previous customer service experience is required, either in person or in a call centre
- General understanding of eBay. Applicants who use eBay to buy or sell are ideal
- Ability to work in different department specific communication channels (e.g. email, mail, fax, phone)
- Phone experience
- Available to work late and weekend shifts
- Good Computer Knowledge - experience with all Microsoft Office programs and Internet
- Good typing skills
- Must be fluent in French, English & at least one other European Language among Italian, Spanish, Polish, Dutch
- Leaving certificate or the equivalent
- College or university experience is advantageous

Revenue Operatins Analyst - Dutch

Title: Revenue Operatins Analyst - Dutch
Salary: DOE
Location: Ireland, South-West, Cork, Cork
Languages: English, Dutch
Posted: 26th Apr 2012

JOB TITLE � GBS REVENUE OPERATIONS ANALYST

This position requires the candidate to speak fluent English and Dutch.

GENERAL SUMMARY
Reviews, manages, and reports all sales orders within assigned area. Provides support of other GBS Revenue Operations personnel, as well as product/system training for external groups. Attends all necessary meetings for related products and reviews/approves required documents necessary to meet revenue recognition guidelines. The GBS Revenue Operations Analyst is the primary contact for Field Sales, Operations, Finance and Manufacturing.

PRINCIPAL DUTIES AND RESPONSIBILITIES

� Reports to management weekly on backlog, pending deals, and work with management to resolve relationships.
� Works with Sales Allocations/Manufacturing to schedule and ship orders in line with customer requirements and EMC lead times.
� Reviews all orders and customer documentation to insure they are in accordance with SEC guidelines for revenue recognition. Develops action plan for "orders not booked" and works with sales organization to resolve issues.
� Reviews all orders (model # and/or part #'s) for completeness and accuracy to insure the orders are processed, manufactured, and shipped accordingly.

SKILLS
Ability to work independently.
Ability to work in a team environment.
Knowledge of job associated database/software/documentation.
Strong working knowledge of Microsoft Office products.
Communication skills.
Organizational skills.

Sales/Account Executive � SMB French Territory

Title: Sales/Account Executive � SMB French Territory
Salary: competitive basic + uncapped commissions, bonuses and company benefits
Location: United Kingdom, London, West London, TW20 9AW
Languages: English, French
Posted: 11th May 2012

Gartner, Inc. (NYSE: IT) is the world's leading information technology research and advisory company. We deliver the technology-related insight necessary for our clients to make the right decisions, every day. From CIOs and senior IT leaders in corporations and government agencies, to business leaders in high-tech and telecom enterprises and professional services firms, to technology investors, we are the valuable partner to 60,000 clients in 11,600 distinct organizations. Through the resources of Gartner Research, Gartner Executive Programs, Gartner Consulting and Gartner Events, we work with every client to research, analyze and interpret the business of IT within the context of their individual role. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, U.S.A., and has 4,600 associates, including 1,250 research analysts and consultants, and clients in 80 countries.

GARTNER�s Top Class SMB EMEA Organisation are constantly looking for Top Sales Talent. Driven, goal�oriented people who seek unlimited learning and earning potential and want to align their sales career with a world class Technology Advisory Company.

Requirements

� High curiosity and ability to learn quickly; feedback-seeking
� Highly motivated; achievement-driven and goal-driven
� Can-do attitude even in the most challenging situations; competitive
� Highly confident; recovers quickly from setbacks
� Prefers to work independently and as an entrepreneur
� Interest/experience in technology industry
� Prior successful sales/business experience preferred
� Strong communication skills
� Strong organizational skills
� High level of professionalism
� Fluent in French and English

The Small and Medium Business (SMB) Division at Gartner is largely comprised of Sales Account Managers who serve small and midsize clients and prospects across their country. AM�s manage a set of �named accounts� / territories and are responsible for all aspects of retaining and growing these existing client relationships with C-level executives, but also forecast monthly business and overachieve quotas.

Salary and Benefits Information:
� Competitive base salary, uncapped commissions + Benefits
� Winner�s Circle award - annual all-expense paid luxury trip to such locations as: Italy, New Zealand, South Africa and Hawaii.
� 8 week training program

If you have a desire to join the center of excellence in Gartner Relationship Management where even the most ambitious personal goals can be realized with unlimited learning and earning opportunities, then Gartner SMB is the place to start or accelerate your career.

German speaking Transport Reporter

Title: German speaking Transport Reporter
Salary: Negotiable
Location: Germany, Berlin
Languages: English, German
Posted: 23rd May 2012

Bloomberg News is seeking a reporter based in one of our German bureaus (Frankfurt, Berlin or Hamburg) to cover the transport industry. Successful candidates will be expected to produce breaking news stories, exclusive reporting and features on German auto, airline and rail companies under real-time deadlines. The ideal candidate should have experience at a newspaper or a news service, including experience covering the auto industry. This individual should have the ability to write with speed, grace, and clarity, and should also be able to work as a part of a team, which will include colleagues and supervisors in other bureaus.

Qualifications
-Bachelor's degree or equivalent experience.
-Financial news experience is essential; experience reporting on German companies preferred.
-Ability to write clear, concise and accurate news stories.

The Company
Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company's strength - delivering data, news and analytics through innovative technology, quickly and accurately - is at the core of the Bloomberg Professional service, which provides real time financial information to more than 300,000 subscribers globally. Bloomberg's enterprise solutions build on the company's core strength, leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively. Through Bloomberg Law, Bloomberg Government and Bloomberg New Energy Finance, the company provides data, news and analytics to decision makers in industries beyond finance. And Bloomberg News, delivered through television, radio, mobile, the Internet and two magazines, Bloomberg Businessweek and Bloomberg Markets, covers the world with more than 2,300 news and multimedia professionals at 146 bureaus in 72 countries. Headquartered in New York, Bloomberg employs more than 13,000 people in 185 locations around the world.

Bloomberg is an equal opportunities employer and we welcome applications from all backgrounds regardless of race, colour, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability or any other classification protected by law.

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Arabic Speaking Syndicated Loans Analyst

Title: Arabic Speaking Syndicated Loans Analyst
Salary: Competitive
Location: United Arab Emirates, Dubai
Languages: Arabic, English
Posted: 23rd May 2012

The Role:

The Bloomberg Syndicated Loans team is looking for a motivated and innovative individual with significant knowledge of the Middle Eastern Syndicated Loan Market to help us expand our coverage within the Global Loans Data product. You will manage relationships with some of the world's largest companies, underwriters, lenders and vendors.

The successful candidate will be responsible for providing market intelligence and expanding our coverage, as well as product idea generation. They will be required to gather feedback after establishing contacts within the market to ensure our product is in line with market expectations.

He/she will have outstanding written, communication, presentation and networking skills. Depth of buy-side and/or sell-side relationships and a strong understanding of the loan syndication process is beneficial.

Responsibilities:

- Sourcing of new loans coming to the market
- Build and maintain effective relationships with clients and loan market participants
- Updating and processing data onto the Bloomberg database adhering to time sensitivity
- Maintaining and enhancing the existing database
- Responding to client queries

Qualifications:

- Written and spoken Arabic language required
- Some experience working in the Syndicated Loan market in a bank and/or buy-side firm
- Ability to interact with counter-parties within the financial industry
- Excellent written, communication, presentation and networking skills
- Ability to multi-task and work independently as well as collaboratively within a team environment
- Effective research and analysis skills

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Spanish Speaking Energy and Commodities Reporter

Title: Spanish Speaking Energy and Commodities Reporter
Salary: Competitive
Location: Argentina, Buenos Aires
Languages: English, Spanish
Posted: 23rd May 2012

The Role:

Bloomberg News seeks an experienced reporter for its Buenos Aires office to cover Argentina's commodities markets. The ideal candidate will demonstrate a proven ability to break news on commodities companies and energy markets, have written in-depth features on the subject, and be a self-starter who can perform to the highest standards without close supervision. Knowledge of debt markets is a plus.

Candidates should be able to write quickly and concisely under tight deadline pressure and be enthusiastic about working in a team environment. A minimum of three to five years of business journalism experience is preferred. The person in this role must be fluent in both English and Spanish. All candidates should attach clips showing energy or commodities-related subject matter if possible.

Qualifications:

-Experience working in a real-time news environment
-Prior experience breaking news in the commodities and energy markets
-Ability to write quickly and concisely under deadline pressure
-Minimum of three to five years of business journalism experience is preferred
-Fluent in English and Spanish

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Portuguese Speaking Economy or Government Reporter

Title: Portuguese Speaking Economy or Government Reporter
Salary: Excellent
Location: Brazil, Sao Paulo
Languages: English, Portuguese
Posted: 23rd May 2012

The Role:

Bloomberg News is seeking an experienced Economy Reporter in our Brasilia office to join our expanding team in Brazil. The successful candidate will cover the economy, government and central bank policy under real-time deadline pressure. The reporter must also propose and write agenda-setting stories that explain and illustrate the Brazilian economic situation to a global audience.

Candidates must have an understanding of economic and political issues and their relevance to corporate developments and markets. Responsibilities include attending press briefings and evening events, monitoring other media, and writing news summaries. A minimum of three years of journalism experience and experience covering Brazil's economy is essential.

Qualifications:

- Bachelor's degree or equivalent experience
- Minimum of three years of journalism experience
- Prior experience covering Brazil¿s economy
- Experience working in a real-time news environment
- Ability to write quickly and concisely in English under deadline pressure
- Fluency in Portuguese and in English is essential

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Japanese Speaking Technology Reporter

Title: Japanese Speaking Technology Reporter
Salary: Competitive
Location: Japan, Tokyo
Languages: English, Japanese
Posted: 23rd May 2012

The Role:

Bloomberg seeks to fill a reporter position in Tokyo with a candidate able to embrace the demands of being at the forefront of technology news coverage. Successful applicants will be required to break news, write broad features and handle daily coverage. Candidates should be passionate about news and be able to work under real-time deadlines without compromising on accuracy.

Qualifications:

- Bachelor's degree or equivalent is required.
- Experience in reporting or writing business news is desirable.
- Knowledge of the economy, financial markets, business and technology is desirable.
- Experience working in a real-time news environment is desirable.
- Fluency in Japanese and English is required.

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Revenue Operations Analyst Denmark

Title: Revenue Operations Analyst Denmark
Salary: Negotiable
Location: Ireland, South-West, Cork, Cork
Languages: English, Danish
Posted: 26th Apr 2012

JOB TITLE � GBS REVENUE OPERATIONS ANALYST -DENMARK

This position requires the candidate to speak fluent English and one other European language.

GENERAL SUMMARY
Reviews, manages, and reports all sales orders within assigned area. Provides support of other GBS Revenue Operations personnel, as well as product/system training for external groups. Attends all necessary meetings for related products and reviews/approves required documents necessary to meet revenue recognition guidelines. The GBS Revenue Operations Analyst is the primary contact for Field Sales, Operations, Finance and Manufacturing.

PRINCIPAL DUTIES AND RESPONSIBILITIES

� Reports to management weekly on backlog, pending deals, and work with management to resolve relationships.
� Works with Sales Allocations/Manufacturing to schedule and ship orders in line with customer requirements and EMC lead times.
� Reviews all orders and customer documentation to insure they are in accordance with SEC guidelines for revenue recognition. Develops action plan for "orders not booked" and works with sales organization to resolve issues.
� Reviews all orders (model # and/or part #'s) for completeness and accuracy to insure the orders are processed, manufactured, and shipped accordingly.

SKILLS
Ability to work independently.
Ability to work in a team environment.
Knowledge of job associated database/software/documentation.
Strong working knowledge of Microsoft Office products.
Communication skills.
Organizational skills.

Japanese Speaking Localization Specialist

Title: Japanese Speaking Localization Specialist
Salary: Competitive
Location: Japan, Tokyo
Languages: English, Japanese
Posted: 23rd May 2012

The Role:

Bloomberg has an exciting new opportunity for a highly motivated Japanese Localization Specialist. As part of our Localization team you will be responsible for providing high quality Japanese language products such as analytical tools, marketing materials, company information and online helps to our local clients. You will work closely with other translators, sales teams, data analysts, programmers and editors to adapt our product for the local markets. Join our growing global localization team that supports Bloomberg sales efforts by providing products for the Japanese speaking market.

Qualifications:

- Native level fluency in Japanese
- Excellent English to Japanese translation skills
- Comprehensive understanding of Japanese business and financial terminology
- Finance/Economics/Business degree or degree in linguistics/translation preferred
- Excellent verbal and written communication skills in both English and Japanese as well as excellent interpersonal skills
- Ability to multi-task and to produce high quality results under tight deadlines
- Excellent customer service skills
- Localization experience a plus
- Software testing experience is preferred
- Desire and flexibility to learn and grow in a fast-paced environment
- Excellent verbal and written communication skills
- Team player

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Inside Sales Representative Dutch Speaking

Title: Inside Sales Representative Dutch Speaking
Salary: Negotiable/DOE
Location: Ireland, South-West, Cork
Languages: English, Dutch
Posted: 26th Apr 2012

Inside Sales Representative

We are actively recruiting for an experienced Dutch Speaking Inside Sales Representatives to join our expanding Inside Sales Team.

As part of our 2012 growth strategy the EMC Inside Sales Team will expand its operations in Cork and as a result is seeking out the top IT Sales talent currently in the market.
The main aim of the Inside Sales Representative is to manage and drive business (both existing and new) in their assigned territory by working through the channel (a 3rd party reseller for EMC)

The Inside Sales function is responsible for generating incremental business and growing/up selling an installed based portfolio of data storage products & services in a challenging, exciting and growing IT new market. You will be an office based Sales Representative offering Information Management Solutions and Services through local partners.
What are the Business Objectives of Inside Sales?
To ensure own and team�s sales targets/objectives are achieved by selling EMC�s products and services to new clients

Responsibilities of an Inside Sales Representative:

� Drive revenues through the channel
� Ensure sales targets/objectives are achieved quarterly and annually
� Generate and develop new business through the channel
� Continuously improve the buying experience for our customers
� Account Managing a portfolio of clients and close liaison with the field / channel
� Attend meetings in country when required and travel to partner events
� Drive process improvement

Skills Required for Inside Sales Representative:

� Fluent Dutch and English language speaker
� Proven Sales experience in the IT Industry
� Previous experience in an Inside Sales environment desirable
� Ability to handle constructive and critical customer feedback and implement ideas for process improvement
� Excellent communication skills both written and verbal at all levels
� �Can Do� / �Winner� attitude essential with a hunger and drive to succeed.

The rewards for YOU:

� Career Development � broad range of career paths available to you through 28 different business units.
� Continuous Training one to one coaching sessions with the coaching team and your manager
� Ability to interact with other EMC Sales Divisions ( RSA, VMware, Greenplum)
� Ability to work with Fortune 500 companies through Third party organisations e.g. suppliers other technical groups
� Excellent base salary with the ability to earn excellent commission by working with one of the world�s best product portfolios
� Benefits including permanent health insurance, pension, subsidized canteen, free parking and a private bus running from Cork City for all EMC employees to name but a few!

Accounts Payable

Title: Accounts Payable
Salary: �25-�27K
Location: Ireland, South-West, Cork, City
Languages: English, French, Italian
Posted: 26th Apr 2012

Job Title: GBS (EMEA) Account Payable Analysts

Reporting To: Accounts Payable Supervisor

Group Overview
These positions will form part of the GBS Accounts Payable Group in Cork.
It will be an opportunity for the suitable candidates to acquire experience in the Requistion-to-Cheque Cycle as well as interact with EMEA Finance, EMEA AP and Business Operational people.

The group are responsible for the following overall responsibility:
�Supplier Requisition to Cheque Transaction Processing, involving Multi-Currency Invoice Processing
�Matching to PO/SSP Receipts and Payments, using a high-volume ERP system.
�Supplier Statement Reconciliation and Adherence to Internal Control Process.
�Interaction with Suppliers, Purchasing & Bank Personnel.
�Liaison on a day to day basis with the Operational Business, Purchasing/Receiving, Functional/FP&A and Internal/External Auditor Personnel.
�RTC Process System Enhancements and 6-Sigma / CI Process Improvements

Roles and Responsibilities
These challenging roles will entail assisting in completing all the areas of responsibility listed above.

Qualifications/Work Experience
Experience : 1-3 Years in an AP Transactional / Analytical Role
Qualification: Experience in an analyitical role and undertaking a Professional Qualification would be an advantage but not essential .

The Person
Ideally the candidate should have the following qualities:
oFinancial/Analytical experience
�Experience 1-3 years in an AP Analyst role similar to EMC
�Knowledge of financial and reporting systems (Oracle and or SAP etc)
�Strong system skills ( MS Office )
�Excellent interpersonal skills
�Sense of Urgency / Accountability / Attention to detail
�English fluency is essential and German, French, Italian, Spanish and
Other languages would be an added advantage.

Portuguese Speaking Content Acquisition Sales Representative

Title: Portuguese Speaking Content Acquisition Sales Representative
Salary: Competitive
Location: Brazil, Sao Paulo
Languages: English, Portuguese
Posted: 23rd May 2012

The Role

Bloomberg is looking for a highly skilled sales person to join the Data Acquisition Sales team in Sao Paulo. The Data Acquisition group is responsible for the acquisition of all OTC pricing and research provided on Bloomberg Professional Services.

This role is focused on acquiring OTC pricing both for Brazil as well as other Latin American countries and your coverage can change as needed for business purposes.

Your 3 years or more of sales experience and solid understanding of financial products will allow you to quickly add value to the team and the sales process.

Your day-to-day responsibilities will include utilizing your own resources, as well as our terminal sales force and product specialists, to identify valuable data providers in the market, develop appropriate sales strategies and execute these aggressively to secure the content. You will also work closely with our Business units and R&D to push product development.

The role will involve frequent client interaction and relationship management across Latin America. Travel is required.

Qualifications:

-Fluent in English and Portuguese, Spanish is a plus
-BS/BA or equivalent experience
-3+ Years of sales experience
-Strong financial knowledge and market understanding of one or more markets other than Brazil an advantage
-Excellent communication & customer service skills
-Proven ability to develop and implement sales strategies
-Possession of existing financial contacts is advantageous

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Renewal Sales Rep Turkish Speaking

Title: Renewal Sales Rep Turkish Speaking
Salary: Negotiable/DOE
Location: Ireland, South-West, Cork
Languages: English, Turkish
Posted: 26th Apr 2012

Renewal Sales Representative

A vacancy has arisen in our Inside Sales Renewals Team for an experienced Turkish Speaking Renewals Sales Representative. Due to promotion and expansion we are now seeking to appoint a talented and experienced sales expert, ideally with experience and knowledge of the IT Industry.

EMC Corporation is a global leader in enabling businesses and service providers to transform their operations and deliver IT as a service. Fundamental to this transformation is cloud computing. Through innovative products and services, EMC accelerates the journey to cloud computing, helping IT departments to store, manage, protect and analyze their most valuable asset � information � in a more agile, trusted and cost-efficient way.

Quota carrying sales position responsible for managing the Maintenance Contract Renewals process from quote to close. Works directly with customers to renew expiring contracts and upsell additional services. Interfaces with Customer Service and Sales organizations to ensure sales goals and performance metrics are achieved.

Principal Duties and Responsibilities:

- Meet sales targets for defined territory
- Ensure Maintenance Contracts are renewed prior to expiration, engage with customer on all aspects of the sales cycle, from quotation to close
- Identify opportunities to upsell Services into accounts
- Manage and submit timely and accurate sales forecasts to management
- Ensure appropriate customer or service issues are escalated to management
- Create accurate quotations are provided to customer 90 days prior to contract expiration
- Adhere to the corporate Renewals policy and practices, and meet defined performance metrics
- Work cross organizationally as part of regional sales and services team
- Sales activity is conducted primarily over the telephone

Interfaces:

- Customers and Resellers
- Team Lead
- Sales and CS Management
- Sales Operations
- Field Sales Reps
- Customer Service Business Operations
- Finance

Skills and Requirements:

- University level education preferred
- 2+ years sales experience
- Demonstrated ability to persuade
- Computer literate
- Highly motivated, positive attitude
- Turkish speaker with fluent English essential
- Eligibility to work in Ireland

Client Services Officer - German

Title: Client Services Officer - German
Salary: Not Disclosed
Location: Ireland, Dublin Region, Dublin
Languages: English, German
Posted: 23rd May 2012

Client Services Officer - German

Allianz Worldwide Care Profile
Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world?s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries. Based in Park West, Dublin 12, Allianz Worldwide Care employs over 600 employees in 16 countries.
Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its ?Clear to Zero? claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.

Key Responsibilities of the Client Services Officer

Administration of policies from enrolment to renewal.
Implementation of new business.
To update the client database.
To respond to client and broker queries and requests.
To prioritise your workload in line with team targets.
To ensure accuracy in all written correspondence to clients and brokers.
To provide excellent customer service to our clients and brokers, solving problems promptly and in a professional manner, preventing unnecessary delays.
To build positive and professional working relationships both internally and with brokers and clients.
To participate in the training of newer team members.
To participate in the improvement of workflows and procedures.
Work on ad hoc projects as and when required.

Experience Required

Previous experience in a customer focused role , in a an administrative capacity ideally in the insurance industry
Experience working in pressurized environment with tight deadlines
Fluency in English and German is essential to this role

Behavioural Competencies

Customer focused
Strong communication (verbal & written)
Ability to work effectively within a team environment
Honesty and Integrity
Ability to work under pressure
Results driven and solution oriented
Ability to prioritize workload and manage time effectively

Technical Competencies

Strong Knowledge of Microsoft Office ( Excel, Word)

Starting Salary ?25,000 per annum rising to ?36,000 reflective of length of service
Once employed by Allianz Worldwide Care; we feel that the contribution of our officers increases considerably with service and we think it is only fair to recognise this within our salary scales. Therefore, we commence salary increases for Officers following 18 months service with increases continuing to apply for up to 5 years service as follows: 18 months service ?2,000, 2.5 years service ?3,000, 3.5 years service ?3,000, 5 years service ?3000.

To learn more about us please visit

www.allianzworldwidecare.com/movie

Allianz Worldwide Care is an Equal Opportunities Employer

Senior Strategic Risk Quantitative Researcher

Title: Senior Strategic Risk Quantitative Researcher
Salary: Negotiable
Location: USA, New York, New York
Languages: English
Posted: 23rd May 2012

Strategic Risk Research (SRR) responsible for Bloombergs research effort into cutting edge risk models. Current projects involve research into the appropriate use of fat tailed distributions in risk models, blending statistical models with economic structures, developing regime switching models, formulating early warning signals for crisis detection, and developing robust risk measures for use in determining risk of stressed markets.

The Role

Senior SRR quantitative analysts will be hands-on researchers in the effort to build out our new risk models. This senior member will formulate a regime-switching model for Economic Capital using macroeconomic inputs. This model will ultimately be used in the Enterprise Risk project.

Additional duties may include speaking at Bloomberg client seminars and other conferences to promote our research and writing articles on risk methodology for various internal publications.

Qualifications:

The ideal candidate will have 10 years of experience with developing buy-side or sell side risk modeling, including experience in modeling crises using macroeconomic inputs, with a strong statistical background.

Other qualifications include:

-Experience in market risk, country risk
-Knowledge of emerging markets, FX, and other markets
-Knowledge of statistical estimation techniques and optimization.
-Macroeconomic research background
-Experience with major statistical and prototype software packages
-Excellent writing and speaking skills
-Advanced degree in economics, finance, or science/math

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Technical Account Manager

Title: Technical Account Manager
Salary: Negotiable
Location: United Kingdom, London, Central London
Languages: English
Posted: 23rd May 2012

The Role

We are seeking articulate, highly motivated, Technical Account Manager to join the Content Acquisition team. Based in the London office you will work directly with various global financial institutions in order to coordinate and test the installation of real-time pricing feeds, manage new feed implementations, as well as provide customer support for existing contributions.

In addition to the extensive contact with contributing clients, you will also work closely with Sales, Trading Systems, Electronic Trading, Networks, R&D, and Data teams to ensure that the pricing is fast, reliable, and accessible across the Bloomberg platform. You will provide internal and external support on existing technologies, as well as help to drive future product development.

Excellent communication skills, the ability to multi-task, strong technical aptitude, experience with Market Data Systems, and a keen interest in the financial markets are essential.

Responsibilities:
- Develop technical feed solutions
- Create real-time feeds and troubleshooting technical issues
- Provide internal and external technical expertise and support
- Maintain and enhance client relationships, individually, and as part of a global team
- Manage internal/external queries and requests within a time-sensitive market
- Drive and support technical development

Qualifications:

- Understanding of the operational and technical infrastructure of financial firms
- Previous experience developing and troubleshooting Market Data and/or Trading platforms (i.e. RMDS, Wombat, Ion, Contex)
- Ability to communicate technical proposals and plans to both technical and non-technical clients
- Excellent communication, customer service and project / account management skills
- Previous experience in a client facing, project management role
- Ability to thrive in a fast paced, team environment
- Bachelor degree or equivalent work experience
- Fluency in English, an additional European language a plus

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Turkish Speaking Equity Data Analyst

Title: Turkish Speaking Equity Data Analyst
Salary: Competitive
Location: United Kingdom, London, Central London, EC2A 1PQ
Languages: English, Turkish
Posted: 23rd May 2012

The Role:

Bloomberg is seeking a highly motivated and driven equity data analyst to join their Company Research team. This team is responsible for researching and analyzing financial data for the Bloomberg Fundamentals and Earnings Estimates products.

The Fundamentals product offers customers As Reported and Normalized financials, key analytical ratios, industry specific data points, and Business Line and Geographic Segmentation data. The Earnings Estimates product is comprised of estimates for popular metrics such as Revenue, EPS and Net Income, contributed by hundreds of brokers and research houses.

The analyst will be expected to ensure the consistency, quality and product delivery of a portfolio of companies across the various products. Additionally, they must deliver excellent customer service to Bloomberg customers and across internal departments.

The analyst will also work closely with Bloomberg Research, Sales, R&D, and the Business internally to contribute to the future development and strategic direction of the product.

The ideal candidate will have outstanding written, communication, presentation, networking skills and a passion for the financial markets that, with extensive training and development, will help drive the product forward.

Qualifications and Skills Required:

- Experience of finance/accounting experience required
- Spoken & written fluency in Turkish Language is essential. Additional European language(s) desirable
- MBA, Masters in Finance related subject, or CFA preferred / or equivalent work experience
- Demonstrable leadership experience
- Established network of equity professionals and desire to build additional relationships
- Excellent written, communication, presentation, and networking skills
- Ability to multi-task and work independently as well as collaboratively within a team environment
- Effective research and analysis skills, with good attention to detail
- Accounting knowledge and understanding of International Financial Reporting Standards (IFRS) is essential
- Specialist knowledge of Bank/Financial/Insurance accounting reporting format a plus

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Inside Partner Manager - South African Accounts

Title: Inside Partner Manager - South African Accounts
Salary: Negotiable
Location: Ireland, South-West, Cork, Cork
Languages: English
Posted: 11th May 2012

VMware (NYSE:VMW), the global leader in virtualization and cloud infrastructure, delivers customer-proven solutions that accelerate IT by reducing complexity and enabling more flexible, agile service delivery. VMware enables enterprises to adopt a cloud model that addresses their unique business challenges. VMware�s approach accelerates the transition to cloud computing while preserving existing investments and improving security and control. With more than 300,000 customers and 25,000 partners, VMware solutions help organizations of all sizes lower costs, increase business agility and ensure freedom of choice.
The VMware sales team and the solutions, products and services we deliver are revolutionizing data centers and the IT enterprise network. The sales team is responsible for driving new business, building customer loyalty, ensuring high product retention rates, supporting and promoting corporate strategy and initiatives, and developing and executing area business plans. The team is made up of humble top performers that foster an entrepreneurial team spirit and a team culture that promotes leaders at all levels. VMware�s executive sales leadership is hands-on, regularly engaging with the team during key parts of the sales process to win and retain accounts.

Job Summary
For our Inside Sales Operation in Cork, Ireland, we are looking for Inside Partner Business Managers (iPBM).
iPBM�s are responsible for driving and developing the VMware business carried by their Partner set.
Working closely with a set of Resellers, Distributors or OEM Partners the iPBM will proactively engage the right contacts in the organization and agree on 6/12 months business plans.
The objective of the iPBM� role is to increase Partners� sell-through of VMware products.
As VMware account Manager they will build a strong relationship with the account and proactively focus on sales engagement.

This relationship will primarily be based on sales enablement and increasing direct sales for the Partner. Specific ways to accomplish this include:
� Developing executive level relationships within their Partner�s organization to increase VMware wallet share with these accounts,
� Working with key decision makers within their Partners� organization to ensure marketing, technical and sales readiness,
� Training Partners on VMware products and programs and assist them in choosing and participating in those that are a good fit for their business model,
� Working with the Partner to drive effective outbound campaigns to reach-out to existing customers and/or prospects,
� Maintaining account profile and tracking all sales activity via VMware�s internal tools to measure effectiveness of sales engagement.
� Provide feedback on market conditions using data gathered from channel accounts.

Requirements
� A persistent, self-starter with a track record of successful, credible follow-up and cold-calling in to multiple executive levels within an organization,
� Minimum 1-2 years successful experience in Sales Channel Management, preferably in IT or similar industry.
� A team player with the ability to work in a high-energy sales team environment with a desire to work with others for broader success.
� Experience and success working within a revenue quota and commission structure
� Positive and energetic phone skills, excellent listening skills, strong writing skills
� Ability to manage multiple tasks at once, and operate successfully in a rapidly changing environment
� The highest level of integrity
� Proficient with standard corporate productivity tools (email, voicemail, MS Office)
� A basic understanding of computing technology and comfortable discussing technology with customers
� Sales training and Salesforce.com experience a plus
� College degree or equivalent work experience
� Fluent English is required for this role and Afrikaans would be an advantage

Before you join, VMware will require you to go through a pre-employment screening process. This means that we will want to verify your details and the information you have given us to ensure your suitability for a certain role considering its nature, seniority and other relevant factors.

Japanese Speaking Speed Desk Editor

Title: Japanese Speaking Speed Desk Editor
Salary: Competitive
Location: Japan, Tokyo
Languages: English, Japanese
Posted: 23rd May 2012

The Role:

Bloomberg is seeking a Speed Desk Editor in its Tokyo office. The Speed Desk produces breaking news stories on business and general-interest topics, ranging from company earnings, stock market reports, merger and acquisition news and politics to natural disasters and strikes. The successful candidate will be able to meet real-time deadlines, to quickly read through breaking news releases to find financial details and immediately transform them into real-time headlines for clients.

Knowledge of the economy, financial markets and business is essential. Superior news judgment, solid math skills and attention to detail are essential to this role. The editor will work within a high-pressure team environment, in which the delay of a second or less can spell the difference between a win and a loss.

Qualifications:

- Bachelor's degree or equivalent work experience is required
- Experience working in a real-time news environment
- Knowledge of the economy, financial markets and business
- Superior math skills
- Attention to detail
- Fluency in English and Japanese is essential

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Customer Solutions Agent - Fraud (languages essential)

Title: Customer Solutions Agent - Fraud (languages essential)
Salary: Attractive
Location: Ireland, Dublin Region, Dublin, Dublin 15
Languages: English, German, Spanish
Posted: 2nd May 2012

Responsibilities:

- Supporting the daily needs of our members on a wide variety of queries, ensuring their resolution & satisfaction
- Working with members in overcoming challenges they may face in their on site activity
- Having a thorough understanding of customer priorities, and identifying key improvement areas
- Providing feedback on emerging issues on the site

Requirements:

- Ensuring that we provide the safest, cleanest site possible for our members
- Provide Best Customer Service, understanding our customer needs & acting with the customer in mind
- Flexible and adaptable with a positive attitude to work
- Develops effective working relationships with peers and superiors
- Works as a team to ensure the eBay site is safe and clean
- Log information accurately
- Achieve quality & metric driven targets as set out by Supervisor
- Independently use all channels to stay informed with regards to department specific knowledge
- Maintain open communication with team Supervisor and Manager
- Continually display initiative to take on additional responsibilities towards professional growth
- Must have fluent English plus at least one of the following languages: Spanish, Dutch, German or Italian both written and oral

Inside Partner Manager with French

Title: Inside Partner Manager with French
Salary: Negotiable
Location: Ireland, South-West, Cork
Languages: English, French
Posted: 11th May 2012

VMware (NYSE:VMW), the global leader in virtualization and cloud infrastructure, delivers customer-proven solutions that accelerate IT by reducing complexity and enabling more flexible, agile service delivery. VMware enables enterprises to adopt a cloud model that addresses their unique business challenges. VMware�s approach accelerates the transition to cloud computing while preserving existing investments and improving security and control. With more than 300,000 customers and 25,000 partners, VMware solutions help organizations of all sizes lower costs, increase business agility and ensure freedom of choice.
The VMware sales team and the solutions, products and services we deliver are revolutionizing data centers and the IT enterprise network. The sales team is responsible for driving new business, building customer loyalty, ensuring high product retention rates, supporting and promoting corporate strategy and initiatives, and developing and executing area business plans. The team is made up of humble top performers that foster an entrepreneurial team spirit and a team culture that promotes leaders at all levels. VMware�s executive sales leadership is hands-on, regularly engaging with the team during key parts of the sales process to win and retain accounts.

Job Summary
For our Inside Sales Operation in Cork, Ireland, we are looking for Inside Partner Business Managers (iPBM).
iPBM�s are responsible for driving and developing the VMware business carried by their Partner set.
Working closely with a set of Resellers, Distributors or OEM Partners the iPBM will proactively engage the right contacts in the organization and agree on 6/12 months business plans.
The objective of the iPBM� role is to increase Partners� sell-through of VMware products.
As VMware account Manager they will build a strong relationship with the account and proactively focus on sales engagement.

This relationship will primarily be based on sales enablement and increasing direct sales for the Partner. Specific ways to accomplish this include:
� Developing executive level relationships within their Partner�s organization to increase VMware wallet share with these accounts,
� Working with key decision makers within their Partners� organization to ensure marketing, technical and sales readiness,
� Training Partners on VMware products and programs and assist them in choosing and participating in those that are a good fit for their business model,
� Working with the Partner to drive effective outbound campaigns to reach-out to existing customers and/or prospects,
� Maintaining account profile and tracking all sales activity via VMware�s internal tools to measure effectiveness of sales engagement.
� Provide feedback on market conditions using data gathered from channel accounts.

Requirements
� A persistent, self-starter with a track record of successful, credible follow-up and cold-calling in to multiple executive levels within an organization,
� Minimum 1-2 years successful experience in Sales Channel Management, preferably in IT or similar industry.
� A team player with the ability to work in a high-energy sales team environment with a desire to work with others for broader success.
� Experience and success working within a revenue quota and commission structure
� Positive and energetic phone skills, excellent listening skills, strong writing skills
� Ability to manage multiple tasks at once, and operate successfully in a rapidly changing environment
� The highest level of integrity
� Proficient with standard corporate productivity tools (email, voicemail, MS Office)
� A basic understanding of computing technology and comfortable discussing technology with customers
� Sales training and Salesforce.com experience a plus
� College degree or equivalent work experience
� Fluent French is required for this role

Before you join, VMware will require you to go through a pre-employment screening process. This means that we will want to verify your details and the information you have given us to ensure your suitability for a certain role considering its nature, seniority and other relevant factors.

Technical Support Representative - Swedish speaking - RELOCATION PACKAGE

Title: Technical Support Representative - Swedish speaking - RELOCATION PACKAGE
Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Swedish
Posted: 17th May 2012

As an English and Swedish speaking Technical Support Representative you will be a supporting customers through troubleshooting with peripherals, gaming & audio devices, web cameras, security systems and Harmony remotes.

This position offers a three week training program to ensure our successful candidate becomes a product specialist within their particular field of expertise.

As a Technical Support Representative you will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure our customers are highly satisfied.

The successful candidate will be highly motivated, enthusiastic, target driven and fully focused on delivering results. Customer satisfaction, timely resolution and driving loyalty are at the heart of this role so you must be professional, confident, assertive and engaging when dealing with all potential and existing customers.

Essential skills:
� Fluency in written and spoken German, Danish, Dutch, Finnish, French, Norwegian, Swedish or Turkish
� Fluent English
� Excellent communication skills and telephone manner

We will highly value candidates with:
� Previous experience in a Customer Service / Technical Support role
� Experience in database / customer management systems including excellent attention to detail when inputting and collating information
� Experience of working to a high quality assurance standard within a target driven environment.

Total Reward package includes:
� Competitive salary
� Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).
� Continuous paid training on the latest technology
� Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements
� Private Pension and Life assurance
� Childcare voucher scheme
� On site canteen
� Discounted SKY TV and local gym membership
� 29 days holiday entitlement + extra entitlements
� Free Parking, close proximity to city centre by bus or train
� Potential for rapid advancement in many fields, and throughout 17 countries!

Japanese Speaking Supply Chain Summer Internship

Title: Japanese Speaking Supply Chain Summer Internship
Salary: Competitive
Location: Japan, Tokyo
Languages: English, Japanese
Posted: 23rd May 2012

The Role

Bloomberg is looking for 1 enthusiastic intern to join our Supply Chain team in Tokyo this summer. Responsibilities will include assisting each team with its daily responsibilities (mailing, printing, internal request progressing, inventory control , import & export document creation, product shipping and receiving) and helping some project processing if time allows. Most job will include dealing directlywith our customers both in-house and externally. Successful candidate should have a solid academic background and prior experience working in a fast-paced office environment. It is essential that intern is able to respond to requests promptly and complete tasks accurately under strict deadlines.

Qualifications:

- Strong interest in Supply Chain industry
- Superior customer service skills
- Organized and detail-oriented
- Excellent verbal and written communication skills
- Ability to work under pressure and commitment to deadline
- Ability to multi-task
- Team player
- Fluency in both English and Japanese is a must

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Bloomberg Quantitative Researcher

Title: Bloomberg Quantitative Researcher
Salary: Negotiable
Location: USA, New York, New York, 10022
Languages: English
Posted: 23rd May 2012

The Role

The Quantitative Researcher will report to Bruno Dupire and will be responsible for innovative research across many disciplines including, derivatives, electronic trading, asset allocation, forecasting methods, and visualization tools. The individual will focus heavily on financial modeling and prototyping.

Qualifications:

-Strong knowledge of derivatives and statistics
-Strong knowledge of stochastic calculus and numerical methods
-Experience with Matlab Programming
-A Masters in a quantitative field; A PhD is preferred

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Japanese Speaking Financial Sales and Analytics Rotational Summer Internship

Title: Japanese Speaking Financial Sales and Analytics Rotational Summer Internship
Salary: Competitive
Location: Japan, Tokyo
Languages: English, Japanese
Posted: 23rd May 2012

The Role:

The Sales and Analytics Departments work closely together to help consult with and sell our clients on the BLOOMBERG TERMINAL service. The summer internship program will be a rotational program between both departments to help you gain exposure on these business areas, expand your knowledge of the financial markets and our analytical solutions, while working on various sales and analytics projects. Each intern will be paired up with a mentor in both departments who will give constant feedback and monitor projects throughout the summer. This internship is geared towards individuals who have a strong interest in the financial markets as well as sales.

Qualifications:

- Fluency in Japanese and English is a must
- Who can start working from late July for 8 weeks
- Degree in Business, Economics, International Relations and Finance are preferred
- Passion for the financial markets
- Ability to work effectively in a team environment
- Excellent written, analytical and communication skills

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Software Analyst with Turkish language

Title: Software Analyst with Turkish language
Salary: according to the knowledge and experience
Location: Czech Republic, Jihomoravsky, Brno - mesto
Languages: English, Turkish
Posted: 8th May 2012

Infosys Technologies Ltd. is one of the largest IT companies in the world. Our services include business and technologies consulting, IT services and business process outsourcing. Currently we are looking for candidates for Software application positions for our international project. This position may require travel for on-site training abroad.
Job responsibilities:
- Provide application support for non-standard software applications
- Communicate with end users in the respective country to clarify problems with applications and resolve them
- Diagnose the issue and escalate to programmers in case of complex application problems
- Facilitate communication between programmers and end users
- Provide translation from local language to English for internal purpose only
- Maintain technical knowledge databases and �How to� queries
- Reporting on local country data on Incidents, Problems, Service requests etc.

Our requirements:
- English on an advanced level
- Good communication skills in Turkish language
- Technical education (Computer science, Electro engineering) or previous experience in the relevant field
- Knowledge / previous exposure of JAVA or .NET technologies (main technologies for all applications)
- Basic knowledge of databases (such as Oracle, MySQL, MSSQL)
- Understanding of basic OOP principals
- Ability to work in an international team
- Willingness to travel for training to the country according to language specification for 3 � 6 months
- Possibility to work in Czech republic
- Starting date: IMMEDIATELY
We offer:
- Attractive compensation package relevant to experience
- Development possibilities in the international environment
- Excellent training and development opportunities within Infosys
Key words: DOT NET (.NET), Java, SQL, Oracle, German, English, Italian, technical, IT, multicultural, international

German Speaking Reporter Opportunities

Title: German Speaking Reporter Opportunities
Salary: Negotiable
Location: Germany
Languages: English, German
Posted: 23rd May 2012

Due to continued expansion, Bloomberg News is seeking Reporters to cover a range of beats from our German bureaus. The successful candidate must be able to perform under pressure to meet real-time deadlines, write market- moving headlines and breaking news stories on business and finance topics ranging from company earnings, market reports, news about mergers and acquisitions, covering the world of money in all of its forms.

You need to have the ability to identify stories worth expanding on, and work with the reporters on your beat to build on these stories. Overall responsibilities include attending press briefings and evening events, monitoring other media and writing spot news as well as feature stories.

Requirements

- Previous financial journalism experience is essential.
- Experience of working in a real-time news environment is desirable.
- A bachelors degree or equivalent work experience is desirable as is a specific journalism qualification.
- You should speak fluent English and German.
- Ability to generate your own ideas and work independently.

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Swiss German Speaking Sales Associate

Title: Swiss German Speaking Sales Associate
Salary: Negotiable/DOE
Location: Ireland, South-West, Cork
Languages: English
Posted: 26th Apr 2012

Swiss German Sales Associate Position

The EMC² Inside Sales Team is now looking to recruit a Swiss German Speaking Sales Associate to work with our newly established Sales Associate team in Cork.

You will be a motivated self-starter who enjoys sales and creating a great customer experience. You should be extremely motivated, proactive, organized, and work well within a fast-paced ever changing environment.

Specific duties & responsibilities will include:
� Perform outbound sales activities such as cold calling, lead follow-up, sales qualifications and offer extension to new and/or existing customers.
� Continuously improve the selling experience for our customers
� Meet activity metrics for outbound calls, appointments and opportunities identified.
� Account management of a portfolio of clients and close liaison with the field / channel
� Maintain contact with customers in an assigned territory to ensure customer satisfaction, issue resolution and EMC's footprint expansion.
� Drive process improvement

Skills Required for Inside Sales Representative:
� Fluent English and Swiss German language speaker
� Proven Sales/lead generation experience
� Ability to handle constructive and critical customer feedback and implement ideas for process improvement
� Excellent communication skills both written and verbal at all levels
� �Can Do� / �Winner� attitude essential with a hunger and drive to succeed.

The rewards for YOU:
� Career Development � broad range of career paths available to you through 28 different business units.
� Continuous Training one to one coaching sessions with the coaching team and your manager
� Ability to interact with other EMC Sales Divisions ( RSA, VMware, Greenplum)
� Ability to work with Fortune 500 companies through Third party organisations e.g. suppliers other technical groups
� Excellent base salary with the ability to earn excellent commission by working with one of the world�s best product portfolios
� Benefits including permanent health insurance, pension, subsidized canteen, free parking and a private bus running from Cork City for all EMC employees to name but a few!

Arabic Speaking Economy or Government Reporter

Title: Arabic Speaking Economy or Government Reporter
Salary: Competitive
Location: Israel, Beirut, Lebanon
Languages: Arabic, English
Posted: 23rd May 2012

Bloomberg News is seeking an experienced reporter to cover government and economic news in Lebanon, assisting both with our bureau's local effort and our overall coverage of the so-called Arab Spring and its effects on regional economies.

The role requires newsgathering from Lebanon, Syria and Jordan as well as Middle Eastern government officials and economic institutions, developing sources, breaking news, and writing analysis articles for Bloomberg's global audience.

The successful candidate will be based in Beirut and work with colleagues in the Government and Economy across the Middle East. Candidates should be accustomed to producing clear and comprehensive enterprise pieces, have a record of breaking important stories, and be able to write spot news under real-time deadline pressure. The successful applicant is expected to have the proven ability to make snap decisions about stories that would appear on TOP, Bloomberg's front page

This high-profile job involves travel.

Requirements:

- A bachelor's degree in a relevant subject, a journalism qualification, or equivalent work experience is desirable.
- Journalism experience is required.
- Experience of working in a real-time news environment is desirable.
- Understanding of the Middle East, its history and institutions is essential.
- Fluency in English and Arabic.

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Helpline Officer - French

Title: Helpline Officer - French
Salary: Not Disclosed
Location: Ireland, Dublin Region, Dublin
Languages: English, Portuguese, Spanish
Posted: 23rd May 2012

Helpline Officer - French
The Helpline Officer must anticipate and meet the needs of our external clients worldwide, including Expatriates, Brokers and Medical Providers as well as coordinating interdepartmental work, consistently delivering a high quality service and committing to continuous improvements.

Allianz Worldwide Care Profile
Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world?s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries. Based in Park West, Dublin 12, Allianz Worldwide Care employs over 600 employees in 16 countries.
Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its ?Clear to Zero? claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.

Key Responsibilities

Commit to the department's service standards, including a 24 hours turnaround for all written communication and a target call abandon rate of 2%
Develop extensive and sound product knowledge in order to provide timely and accurate information to our clients
Assist our in-house medical team in coordinating client's hospital admissions, evacuations, repatriations and other cases as required
Multi-tasking of daily assigned workload as well as ad hoc assignments and follow up on individual cases
Responsible for providing outstanding customer service to clients and ensuring customer satisfaction and retention
Work within our rotating shift patterns ? including night shifts and weekend work. Helpline employees receive a 30% shift allowance in addition to the base salary

Experience Required

Experience in a customer focused role , in a an administrative capacity
Previous experience in call centre environment would be beneficial
Experience working in pressurized environment with tight deadlines
Strong Knowledge of Microsoft Office ( Excel, Word)

Essential Requirements

Applicants must be flexible to work within our rotating shift patterns
Valid EU work permit with the ability to work full time year round
Fluency in English and French

Behavioural Competencies

Customer focused
Strong communication (verbal & written)
Ability to work effectively within a team environment
Honesty and Integrity
Ability to work under pressure
Results driven and solution oriented

Technical Competencies

Strong Knowledge of Microsoft Office ( Excel, Word)

Starting Salary ?25,000 per annum rising to ?36,000 reflective of length of service. An additional 30% shift allowance also applies for this role. Once employed by Allianz Worldwide Care; we feel that the contribution of our officers increases considerably with service and we think it is only fair to recognise this within our salary scales. Therefore, we commence salary increases for Officers following 18 months service with increases continuing to apply for up to 5 years service as follows: 18 months service ?2,000, 2.5 years service ?3,000, 3.5 years service ?3,000, 5 years service ?3000.

The successful candidate will have the opportunity to work in growing multicultural company committed to empowering its employees and furthering their development. A competitive remuneration and benefits package is offered, including healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club and support for professional studies.

To learn more about us please visit

www.allianzworldwidecare.com/movie

Allianz Worldwide Care is an Equal Opportunities Employer

Inside Sales Rep Flemish Speaking

Title: Inside Sales Rep Flemish Speaking
Salary: Negotiable/DOE
Location: Ireland, South-West, Cork
Languages: English, Flemish
Posted: 26th Apr 2012

Inside Sales Representative

We are actively recruiting for an experienced Flemish Speaking Inside Sales Representatives to join our expanding Inside Sales Team.

As part of our 2012 growth strategy the EMC Inside Sales Team will expand its operations in Cork and as a result is seeking out the top IT Sales talent currently in the market.

The main aim of the Inside Sales Representative is to manage and drive business (both existing and new) in their assigned territory by working through the channel (a 3rd party reseller for EMC)

The Inside Sales function is responsible for generating incremental business and growing/up selling an installed based portfolio of data storage products & services in a challenging, exciting and growing IT new market. You will be an office based Sales Representative offering Information Management Solutions and Services through local partners.

What are the Business Objectives of Inside Sales?
To ensure own and team�s sales targets/objectives are achieved by selling EMC�s products and services to new clients

Responsibilities of an Inside Sales Representative:

� Drive revenues through the channel
� Ensure sales targets/objectives are achieved quarterly and annually
� Generate and develop new business through the channel
� Continuously improve the buying experience for our customers
� Account Managing a portfolio of clients and close liaison with the field / channel
� Attend meetings in country when required and travel to partner events
� Drive process improvement

Skills Required for Inside Sales Representative:

� Fluent Flemish and English language speaker
� Proven Sales experience in the IT Industry
� Previous experience in an Inside Sales environment desirable
� Ability to handle constructive and critical customer feedback and implement ideas for process improvement
� Excellent communication skills both written and verbal at all levels
� �Can Do� / �Winner� attitude essential with a hunger and drive to succeed.

The rewards for YOU:

� Career Development � broad range of career paths available to you through 28 different business units.
� Continuous Training one to one coaching sessions with the coaching team and your manager
� Ability to interact with other EMC Sales Divisions ( RSA, VMware, Greenplum)
� Ability to work with Fortune 500 companies through Third party organisations e.g. suppliers other technical groups
� Excellent base salary with the ability to earn excellent commission by working with one of the world�s best product portfolios
� Benefits including permanent health insurance, pension, subsidized canteen, free parking and a private bus running from Cork City for all EMC employees to name but a few!

Customer Service Representative (Danish speaking) + RELOCATION PACKAGE

Title: Customer Service Representative (Danish speaking) + RELOCATION PACKAGE
Salary: £Competitive Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Danish
Posted: 17th May 2012

About Teletech

As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in 17 countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America.

We are currently recruiting for a Danish speaking Customer Support Representative to join the expanding team of our client, a leading automotive company. We are looking for someone dynamic and friendly, with a positive attitude and outstanding interpersonal skills.

In this role you will act as a Brand Ambassador and will be the first point of contact for customers and dealerships in responding to telephone and email queries.
We strive to offer the very best levels of customer service and believe that �what we say and how we say it� leaves a lasting impression with our customers. Therefore we will provide you with all the necessary tools, training and confidence needed to do a great job.
The ideal candidate will be someone who has excellent attention to detail, communicates well verbally and in writing, coupled with an excellent telephone manner.

Essential skills:
� Fluency in written and spoken Danish
� Fluent English
� Excellent people skills and the ability to develop great relationships with customers and dealerships

We will highly value candidates with:
� Experience in telephone and email based customer service
� A positive attitude towards learning new skills, adapting to change and multi tasking
� Experience of using databases and online systems

Total Reward package includes:
� Competitive salary
� Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).
� Continuous paid training on the latest technology
� Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements
� Private Pension and Life assurance
� Childcare voucher scheme
� On site canteen
� Discounted SKY TV and local gym membership
� 29 days holiday entitlement + extra entitlements
� Free Parking, close proximity to city centre by bus or train
� Potential for rapid advancement in many fields, and throughout 17 countries!

Japanese Speaking Message Mining or Compliance Data Analyst

Title: Japanese Speaking Message Mining or Compliance Data Analyst
Salary: Competitive
Location: Japan, Tokyo
Languages: English, Japanese
Posted: 23rd May 2012

The Role:

The Bloomberg Global Data Division is seeking highly motivated and enthusiastic people to be part of our Message Mining and Compliance product. This is a great opportunity for individuals who are looking to be part of an exciting growing product.

Message mining is a way for sell side clients to communicate with their buy side accounts. Messages are parsed and security/pricing information is extracted and linked to tickers on the Bloomberg. Analysts will be responsible for building the product with our core business team while handling client inquiries and coordinating testing and roll-out of code with programmers. Message Compliance Analysts are responsible for ensuring that our clients are able to access and retrieve emails sent over the Bloomberg terminal.

The group has extensive interaction with our clients; providing assistance in setting up new accounts and downloading email from the archive. Message Compliance reps works closely with the Sales and R&D groups ensuring the functionality built meets the needs of our clients. As the Message Compliance Product evolves, we expect there will be significant opportunities to shape the future of the product on the Bloomberg.

Qualifications:

- Degree in Finance or Business
- Effective communication, presentation, and organizational skills
- Commitment to enhancing and developing products
- Strong analytical and project management skills
- Possess good PC skills; Knowledge of Bloomberg is a plus
- Must work well in a team environment, as well as independently
- Fluency in an Asian language a plus
- Must be fluent in English and Japanese

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

German Speaking Customer Support Specialist

Title: German Speaking Customer Support Specialist
Salary: Competitive
Location: Hungary, Pest, Budapest
Languages: English, German
Posted: 11th May 2012

Job Description

Provide world class customer service and offer solutions to our guests during and after their travels
Communicate effectively with our customers and suppliers via our primary communication channels
Inbound / Outbound
Email
Share a positive attitude with fellow colleagues, up and down the organizational chart
Have the ability to work within a shift based working schedule
Be willing to solicit feedback from your peers as well as remain open to performance based reviews from your supervisors
Be a quick learner with attention to detail

Required Skills

Must be fluent in both German and English
Have a willingness to learn about the travel industry
While we prefer a candidate with a degree, it�s not a requirement. Just be a good communicator
Must be able to type approximately 35 words per minute (German and English)
Internet savvy
Fresh graduates are welcome
Must be flexible to accommodate shift work, such as morning, afternoon and weekend shifts
EU Pass Holders or HU Nationals can Apply.

Indonesian Speaking Global Customer Support Representative

Title: Indonesian Speaking Global Customer Support Representative
Salary: Competitive
Location: Singapore
Languages: English, Indonesian
Posted: 23rd May 2012

The Role:

The Global Customer Support Department provides 24/7 support to our clients. The aim of the department is to provide superior customer service with no wait time. Our model follows the sun so that we always have call centers globally open at all times providing seamless service. We also provide multi-lingual support to our clients.

In the customer support role, you will gain a comprehensive introduction to our products and services, our clients, as well as insight into the global financial markets. It is a fast-paced environment and requires the ability to multi task. Good communication and problem-solving skills are necessary to be successful in this role.

Duties:

-Provide superior customer service to our clients on inbound phone calls.
- Transfer customer calls to appropriate staff.
-Outbound calling will be necessary to verify new users
- Identify, research, and resolve customer issues using proprietary company software.

In addition, your career path may include venturing within the Operations department like in technical support or IT; even positions across others like Analytics or Global Data.

Join Global Customer Support to build a rewarding career in Bloomberg!

Requirements:

- Ability to provide exceptional customer service to our Global clientele
- Strong telephone etiquette
- Excellent verbal and written communication skills
- Multi-tasking skills and ability to work well under pressure
- Strong problem solving skills
- Ability to be a team player
- Fluency in English and Bahasa Indonesia is a must
- Experience in a call center environment preferred
-Ability to work weekends and holidays

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Accounts Payable Analyst - Spanish

Title: Accounts Payable Analyst - Spanish
Salary: Negotiable
Location: Ireland, South-West, Cork, Cork
Languages: English, Spanish
Posted: 26th Apr 2012

Job Title: GBS (EMEA) Account Payable Analysts - SPANISH

Group Overview
These positions will form part of the GBS Accounts Payable Group in Cork.
It will be an opportunity for the suitable candidates to acquire experience in the Requistion-to-Cheque Cycle as well as interact with EMEA Finance, EMEA AP and Business Operational people.

The group are responsible for the following overall responsibility:
� Supplier Requisition to Cheque Transaction Processing, involving Multi-Currency Invoice Processing

� Matching to PO/SSP Receipts and Payments, using a high-volume ERP system.

� Supplier Statement Reconciliation and Adherence to Internal Control Process.

� Interaction with Suppliers, Purchasing & Bank Personnel.

� Liaison on a day to day basis with the Operational Business, Purchasing/Receiving, Functional/FP&A and Internal/External Auditor Personnel.

� RTC Process System Enhancements and 6-Sigma / CI Process Improvements

Roles and Responsibilities
These challenging roles will entail assisting in completing all the areas of responsibility listed above.

Qualifications/Work Experience
Experience : 1-3 Years in an AP Transactional / Analytical Role
Qualification: Experience in an analyitical role and undertaking a Professional Qualification would be an advantage but not essential .

The Person
Ideally the candidate should have the following qualities:
o Financial/Analytical experience
� Experience 1-3 years in an AP Analyst role similar to EMC
� Knowledge of financial and reporting systems (Oracle and or SAP etc)
� Strong system skills ( MS Office )
� Excellent interpersonal skills
� Sense of Urgency / Accountability / Attention to detail
� English fluency is essential and German, French, Italian, Spanish and
Other languages would be an added advantage.

Technical Support Representative (Hungarian) + RELOCATION PACKAGE

Title: Technical Support Representative (Hungarian) + RELOCATION PACKAGE
Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Hungarian
Posted: 17th May 2012

As an Hungarian speaking Technical Support Representative you will be a supporting customers in both Hungarian and English through troubleshooting with peripherals, gaming & audio devices, web cameras, security systems and Harmony remotes.

This position offers a three week training program to ensure our successful candidate becomes a product specialist within their particular field of expertise.

As a Technical Support Representative you will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure our customers are highly satisfied.

The successful candidate will be highly motivated, enthusiastic, target driven and fully focused on delivering results. Customer satisfaction, timely resolution and driving loyalty are at the heart of this role so you must be professional, confident, assertive and engaging when dealing with all potential and existing customers.

Essential skills:
� Fluency in written and spoken Hungarian
� Fluent English
� Excellent communication skills and telephone manner

We will highly value candidates with:
� Previous experience in a Customer Service / Technical Support role
� Experience in database / customer management systems including excellent attention to detail when inputting and collating information
� Experience of working to a high quality assurance standard within a target driven environment.

Total Reward package includes:
� Competitive salary
� Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).
� Continuous paid training on the latest technology
� Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements
� Private Pension and Life assurance
� Childcare voucher scheme
� On site canteen
� Discounted SKY TV and local gym membership
� 29 days holiday entitlement + extra entitlements
� Free Parking, close proximity to city centre by bus or train
� Potential for rapid advancement in many fields, and throughout 17 countries!

About Teletech
As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in 17 countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America.

Spanish Speaking Economic Statistics and Commodities Analyst

Title: Spanish Speaking Economic Statistics and Commodities Analyst
Salary: Competitive
Location: USA, Mexico
Languages: English, Spanish
Posted: 23rd May 2012

The Role:
The Latin America Global Data team is looking for a highly motivated and energetic person to join our Economic Statistics & Commodities team in Mexico City. As a member of this team you will be responsible for the sourcing, integration and support of key Macroeconomic and commodities data for Latin America.

You will have intensive interaction with Sales, News and Business areas to support and develop the product. You will also develop relationships with numerous sources, from governments to Central Banks to ensure the accuracy and timely collation of this information whilst liaising with internal departments to ensure the maintenance and development both products.

Responsibilities:

- Sourcing and qualifying relevant macroeconomic and energy/commodities data
- Updating and processing data onto the Bloomberg database in a timely manner
- Maintaining and enhancing the existing database
- Responding to client queries regarding the data within assigned markets
- Liaising with stakeholders to develop & deliver projects and initiatives

Requirements:

- Bachelors degree in Business, Finance and/or Accounting or equivalent work experience
- Keen interest in financial markets (though experience or finance qualification not required)
- Understanding of macroeconomics
- Excellent communication and customer service skills
- Experience of processing data is desirable
- Proactive self starter
- Ability to multi task
- Fluency in Spanish

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Technical Support Representative (Czech speaking) - RELOCATION PACKAGE

Title: Technical Support Representative (Czech speaking) - RELOCATION PACKAGE
Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Czech
Posted: 17th May 2012

About Teletech

As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in 17 countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America.

As a Czech speaking Technical Support Representative you will be a supporting customers in both Czech and English through troubleshooting with peripherals, gaming & audio devices, web cameras, security systems and Harmony remotes.

This position offers a three week training program to ensure our successful candidate becomes a product specialist within their particular field of expertise.

As a Technical Support Representative you will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure our customers are highly satisfied.

The successful candidate will be highly motivated, enthusiastic, target driven and fully focused on delivering results. Customer satisfaction, timely resolution and driving loyalty are at the heart of this role so you must be professional, confident, assertive and engaging when dealing with all potential and existing customers.

Essential skills:
� Fluency in written and spoken Czech
� Fluent English
� Excellent communication skills and telephone manner

We will highly value candidates with:
� Previous experience in Technical Support role
� Experience in database / customer management systems including excellent attention to detail when inputting and collating information
� Experience of working to a high quality assurance standard within a target driven environment.

Total Reward package includes:
� Competitive salary
� Excellent relocation package to assist you in moving to Belfast (includes flight + 7 nights� hotel accommodation + mobility).
� Continuous paid training on the latest technology
� Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements
� Private Pension and Life assurance
� Childcare voucher scheme
� On site canteen
� 29 days holiday entitlement + extra entitlements
� Free Parking, close proximity to city centre by bus or train
� Potential for rapid advancement in many fields, and throughout 17 countries!

Data Solutions Sales Representative

Title: Data Solutions Sales Representative
Salary: Negotiable
Location: United Kingdom, London, Central London, ec2a 1pq
Languages: English
Posted: 23rd May 2012

The Role:

We are searching for enterprising individuals to join our Data Solutions Sales group. Data sales at Bloomberg is growing at a rapid pace and we are looking for professionals to help us expand our global sales operations.

In this role, you will be responsible for the direct sales of real-time financial and Pricing & Reference data products. You will also coordinate with other colleagues to increase product sales and collect product feedback.

You will be managing accounts and providing solutions, organization-wide and to individual user groups and applications, within front, middle, and back office clients. You will use your strong interpersonal skills in this client facing role.

In this role you could excel in sales skill and strategic architecture understanding giving you a unique prospective in this space.

Requirements

- Understanding of operational and technical infrastructure of financial firms
- Knowledge of data licensing, real time trading systems and outsourcing is preferable
- Proven ability to identify new prospects and build lasting relationships
- Possession of existing financial contacts is advantageous
- Skills to provide maintenance and develop new sales within existing clients
- Aptitude to excel in a fast paced, rapidly growing environment

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Japanese Speaking Financial Product Sales &Analytics Program

Title: Japanese Speaking Financial Product Sales &Analytics Program
Salary: Excellent
Location: Japan, Tokyo
Languages: English, Japanese
Posted: 23rd May 2012

The Role:

We are looking for highly motivated individuals with a strong passion for current events, finance and sales who have demonstrated critical thinking and communication skills to join our training program.

Your career will begin in our Analytics department, where you will receive comprehensive training on our products and services, our clients, as well as insight into the global financial markets. By consulting our clients on their questions and unique financial needs, assisting with their use of the Bloomberg Professional® Service, and demonstrating the advantage our products can give them, you will develop the knowledge and skills needed to progress in your career at Bloomberg.

While in Analytics, you will specialize in one of the following market sectors: Fixed Income, Equities, or Foreign Exchange (FX) and/or Commodities and set the foundation for further career opportunities. Your career path may include, but is not limited to advanced specialties, leadership roles or positions within our Sales department. You will gain the opportunity to build relationships, support and sell the suite of market leading solutions we provide to our high-level clients.

Enjoy the challenges and rewards of a career at Bloomberg.

Qualifications:

-Be able to speak AND write/read English and Japanese
-Bachelors Degree required with stated academic achievement
-Coursework in: Finance, Economics and/or Business is a plus but all majors welcome
-Prior experience with use of the Bloomberg Terminal is a plus
-Strong interest in the financial markets
-Desire and flexibility to learn and grow in a fast-paced environment
-Excellent verbal and written communication skills
-Multi-tasking skills
-Ability to work well under pressure
-Strong critical thinking and problem solving skills
-Team player
-Interest in technology is a plus
-Strong presentation skills
-Strong MS Excel skills
-Minimum required GPA: 3.0
-Recommended GPA: 3.3

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Company News Editor

Title: Company News Editor
Salary: Negotiable
Location: Africa, Johannesburg
Languages: English
Posted: 23rd May 2012

Bloomberg News is seeking an editor in its Johannesburg bureau to edit company news from South Africa and across the continent. The editor must have the skills needed to verify the accuracy of stories being filed, while writing elegantly under deadline pressure. The individual must be accustomed to producing clear and comprehensive breaking news reports as well as feature articles.

Experience on a real-time news wire is desirable and he or she must be comfortable in sending headlines and quickly writing short articles, while guiding the reporter or reporters who will write the more definitive version of the story later. He or she should have the ability to quickly make informed decisions on breaking news and be able to guide reporters on what angles to pursue.

He or she must be comfortable about mentoring reporters of different abilities and work calmly in a high pressure environment. The ability to cooperate with colleagues across Africa and elsewhere is a requirement.

Qualifications

-Experience of editing or reporting at a major media outlet is required.
- Fluency in English is a must.

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Polish speaking Customer Service Representative - RELOCATION PACKAGE

Title: Polish speaking Customer Service Representative - RELOCATION PACKAGE
Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Polish
Posted: 17th May 2012

We are currently recruiting for a Polish speaking Customer Support Representative to join the expanding team of our client, a leading automotive company. We are looking for someone dynamic and friendly, with a positive attitude and outstanding interpersonal skills.

In this role you will act as a Brand Ambassador and will be the first point of contact for customers and dealerships in responding to telephone and email queries.
We strive to offer the very best levels of customer service and believe that �what we say and how we say it� leaves a lasting impression with our customers. Therefore we will provide you with all the necessary tools, training and confidence needed to do a great job.
The ideal candidate will be someone who has excellent attention to detail, communicates well verbally and in writing, coupled with an excellent telephone manner.

Essential skills:

� Fluency in written and spoken Polish
� Fluent English
� Excellent people skills and the ability to develop great relationships with customers and dealerships

We will highly value candidates with:

� Experience in telephone and email based customer service
� A positive attitude towards learning new skills, adapting to change and multi tasking
� Experience of using databases and online systems

Total Reward package includes:

� Competitive salary + Bonus depending on performance
� Excellent relocation package to assist you in moving to Belfast (includes flight + up to 7 nights� hotel accommodation + mobility).
� Continuous paid training on the latest technology
� Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements
� Private Pension and Life assurance
� Childcare voucher scheme
� On site canteen
� 29 days holiday entitlement + extra entitlements
� Free Parking, close proximity to city centre by bus or train
� Potential for rapid advancement in many fields, and throughout 17 countries!

About Teletech

As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in 17 countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America.

Enterprise Products & Solutions Quality Assurance Tester

Title: Enterprise Products & Solutions Quality Assurance Tester
Salary: Negotiable
Location: USA, New Jersey, Trenton, Skillman
Languages: English
Posted: 23rd May 2012

The Role

The Quality Assurance and Testing team (QAT) under Enterprise Products and Solutions is responsible for creating and executing QA test plans for data content and infrastructure developments to Bloomberg¿s Enterprise products such as B-Pipe, Managed B-Pipe, Server API, and Platform products. Other responsibilities include frontline investigations into reported issues and impact, awareness and communication of issues to Enterprise contacts, signoff of all project/product releases, and ensure QA processes are in place for data and product infrastructures.

Qualifications:
- 5+ years working with QA of market data real-time products
- Understanding of market data, fluctuations, data distribution, use cases
- Knowledge of .NET 3.5/4.0, Visual Studio, Windows Presentation Foundation and Testplant/Eggplant is a plus
- Outstanding communication skills, with an emphasis on documenting requirements, benefits, schedule, and updates.

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Associate Project Manager

Title: Associate Project Manager
Salary: �30-�40000
Location: Ireland, South-West, Cork, Cork
Languages: English
Posted: 26th Apr 2012

Associate Project Manager
GENERAL SUMMARY
Plans and implements internal business projects utilizing a cross-functional team of subject matter experts. Responsibilities may include initiating a project/program design, planning various aspects of the project's execution, managing schedules and internal communication. May oversee the work of external vendors. These positions' primary focus is project/program management, rather than the application of expertise in a specialized functional field of knowledge.

PRINCIPAL DUTIES AND RESPONSIBILITIES
� Responsible for ensuring project milestones are completed on time, and proactively escalating as required where risks are highlighted.
� Manage scheduling of project related meetings and calls.
� Organize Training logistics including Scheduling, Facilities and Requirements across various locations and sites.
� Prepares and maintains clear and concise project task progress.
� Responsible for documenting meeting notes and follow up actions.
� Responsible for producing newsletter and communications in relation to key project tasks, deadlines and news.
SKILLS
� Project Management Skills.
� Ability to Prioritizing.
� Ability to multi-task.
� Organizational Skills.
� Ability to work independently.
� Communication Skills.
� Interpersonal Skills.
� Flexible.
� Time Management Skills.

Education Required
Bachelors (Non -Technical)
Experience Required:
0-2 years relevant experience
Physical Requirements:
No

French Speaking Fixed Income Data Researcher

Title: French Speaking Fixed Income Data Researcher
Salary: Competitive
Location: United Kingdom, London, Central London
Languages: English, French
Posted: 23rd May 2012

The Role

We are seeking highly motivated, detail oriented people to join the Global Data
European Fixed Income team. This group provides real time market data which is used by our clients to make informed investment decisions. Your main responsibilities will be to update, maintain and process bond data for the EMEA. You will develop relationships with some of the world's largest companies, Lead Managers and Trustees to ensure the accuracy and timely collation of this information.

Responsibilities:

- Updating and processing data onto the Bloomberg database in a timely manner
for Bonds
- Maintaining and enhancing the existing database
- Responding to client queries regarding the data within assigned market

Qualifications

- Fluency in French plus one other european language
- Keen interest in financial markets
- Bachelors degree or equivalent work experience
- Excellent communication and customer service skills
- Speed and accuracy when processing data
- Experience of processing data is desirable
- Ability to interact with clients within the financial industries.

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Senior Investigator Global Asset Protection (languages essential)

Title: Senior Investigator Global Asset Protection (languages essential)
Salary: Attractive
Location: Ireland, Dublin Region, Dublin, Dublin 15
Languages: English, French, German
Posted: 2nd May 2012

Responsibilities:

- Conduct investigations and analysis of fraud, abuse and other criminal activity on eBay, PayPal, its subsidiaries and related customers
- Build and maintain effective relationships with internal and external business partners to convey GAP's function strategyand value, gain synergies and maximize results from escalations related to proactive investigations
- Be recognized as key internal business partners and subject matter expert on financial crime investigations, and other matters potentially compromising our users and platforms
- Collect and disseminate written and verbal intelligence on current and future threats to the assets of the company and our customers
- Produce high quality detailed document production to internal and external parties while managing sensitive or confidential information
- Develop global investigations team membersby sharing investigative best practices, tools resources, processes, procedures and knowledge
- Liaise, engage and follow up with law enforcement authorities to refer new investigations and drive progress with ongoing cases
- Coordinate long term solutions and systematic process changes preventing future financial losses, abuse and other malicious activity
- Represent eBay Inc. by building valuable relationships through various outreach activities and events with government, industry, academia, and other relevant entities
- Conduct comprehensive interviews of suspected bad actors, witnesses and others, at times in stressful environments. Provide actionable and valued insight, coaching and feedback to team members on preparing and conducting quality, lawful and successful interviews of suspects
- Provide court testimony in judicial proceedings as Custodian of Records for eBay Inc. (travel required at times)

Requirements:

- Five (5) or more years of investigations experience related to fraud, risk management, financial services or high tech crime
- Strong working knowledge of both eBay and PayPal, with experience in both buying and selling and a strong belief in making the Internet a safe, viable means of commerce
- Ability to effectively communicate to groups at all levels. More specifically, the candidate should be able to explain the eBay/PayPal platform in laymen's terms as well as handle more complex inquiries by high technology crime investigators
- Strong knowledge and understanding of criminal investigative processes and tools.
- Effective and proven negotiation skillsand have the ability to influence decisions
- Possess a high level of integrity and be able to manage sensitive or confidential information
- Capacity to make sound logical decisions consistent with strategic vision of function, sometimes under ambiguous circumstances
- Self-driven, motivated to excel, ability to work with minimal supervision, and maintain productivity in a fast-pace and at times high pressure environment.
- In the absence of function leadership be able to step in and provide guidance to the team
- Positive inter-team communication and interaction and bring a high level of enthusiasm to the projects or investigations assigned
- Ability to quickly adapt to changing needs of the business and communicate applicable strategy both internally and externally
- Must be detail oriented, able to handle multiple tasks, be able to quickly adapt to changing needs of the business and meet deadlines
- Utilize logical analysis by identifying effective solutions in order to solve a variety of problems
- Current PayPal admin access or ability to pass PayPal background check
- Experience with I2 Analyst's Notebook or other link analysis tools preferred
Law enforcement experience preferred
- Fluency in written and verbal English is essential, plus one of the following languages, French, German, Dutch, Italian or Spanish (European location)
- Willingness to be available 24x7; including overtime, weekend work and potential travel (often on short notice)
- Bachelors Degree or Work Experience Equivalent
- Certified Fraud Examiner (CFE), Association of Certified Anti-Money Laundering Specialists (ACAMS), Wicklander Zulawski or Reid & Associates (Interview & Interrogation training), a plus

Japanese Speaking Data Analyst

Title: Japanese Speaking Data Analyst
Salary: Competitive
Location: Japan, Tokyo
Languages: English, Japanese
Posted: 23rd May 2012

The Role:

Bloomberg L.P. is looking for motivated and passionate recent graduates to join our 2013 Global Data Financial Training Program. This is an in depth, four week training program where you will receive training across market sectors to help build a foundation for your career at Bloomberg in terms of product knowledge, understanding our client base and networking with employees throughout the company.

After the training, you will begin your career as a Global Data Analyst in a specific sector. Global Data is broken down by market sector. Analysts work in teams focusing on equities, fixed income, mutual funds and portfolio holdings, and derivatives. Our scope has recently increased with market demand and now includes new products like Real Estate, Credit and Equity Research. All employees are incredibly hardworking, inquisitive and innovative.

These groups provide transparency into the markets and will continue to build on the core foundation of our business as we grow and expand our coverage across markets and industries.
As a Global Data Analyst, you will work closely with many departments internally across the company including sales, news and research and development. Working together with sales we stay in tune with client needs and suggested enhancements.

We can then work with research and development to make these enhancements come to life. We are the front line in receiving the data that fuels our breaking news stories and contribute a tremendous amount of information to our media groups.

Externally, analysts work with clients to provide solutions to their inquiries and also build relationships with some of the most renowned names in finance. Analysts not only maintain the information on the terminal, but they are always looking for ways to improve our processes and the information on the terminal to stay ahead of the competition and we expect that you will play a key role in driving our products forward.

Qualifications:

- Fresh graduate
- Fluency in Japanese and English is essential
- Understanding of the financial markets
- Effective research and analytical skills
- Excellent verbal and written communication skills
- Attention to detail
- Strong problem solving skills
- Bachelor's degree or equivalent work experience

This position required to start employment in the first week of January OR June 2013

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Market Data Contracts Analyst

Title: Market Data Contracts Analyst
Salary: Negotiable
Location: United Kingdom, London, Central London, ec2a 1pq
Languages: English
Posted: 23rd May 2012

The Role

Bloomberg L.P., a leading worldwide provider of electronic information, is looking for a qualified individual to join the Third Party Exchange Group. In cooperation with internal and external legal counsel and business development, the successful candidate will be responsible for negotiating and managing contractual agreements with third party stock exchange vendors and others from which Bloomberg purchases data.

The individual will review and interpret contract terms and conditions to assess risk and ensure compliance, will interface with vendors and internal businesses to resolve issues and review transactions relative to corporate policy, laws and regulations, and will ensure contract provisions conform to company standards. Responsibilities will also include negotiating and providing opinion on contract amendments and changes, as well as performing contract administration and maintenance throughout the lifecycle of the agreements.

Requirements

-Strong knowledge of market data services
-Understanding of how data redistributors, such as Bloomberg, utilize content across the various parts of their business
-Strong contracts administration and/or vendor management experience
-Solid negotiation skills
-Strong written and verbal communication skills
-Bachelor's degree in English, Pre-Law or related field preferred
-Specific experience with stock exchange contracts and/or policies a plus

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

German Speaking Headline Editor

Title: German Speaking Headline Editor
Salary: Competitive
Location: Germany, Hessen, Frankfurt
Languages: English, German
Posted: 23rd May 2012

Bloomberg German Speed Desk is seeking a headlines editor for its speed desk team in Germany. Speed editors send out the first news headlines to investors and media and need to be fast and detail-oriented, knowing which relevant information to transmit under real-time pressure. The successful applicant will have a good understanding of topics ranging from company earnings, economic news, statistics, debt markets, stock market reports, merger and acquisition news to politics. She or he will be comfortable with sending fast, accurate headlines on breaking news.

Responsibilities also include liaising with colleagues on the speed desk and with other teams, writing brief reports of breaking news, monitoring competitors as well as effective planning and accurate preparation.

Requirements:

- Experience of working to short deadlines in a busy environment is essential.
- Financial or business journalism experience is desirable.
- Experience of working in a real-time news environment is desirable.
- Ability to write quickly and concisely under deadline pressure.
- Fluency in English and German is essential.
- A relevant bachelor's degree or equivalent work experience is desirable.
- Speed desk editors need to be familiar with publicly traded companies in Germany, the Bundesbank, the ECB and other economic and political institutions.

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Account Management Specialist (French)

Title: Account Management Specialist (French)
Salary: Attractive
Location: Ireland, Dublin Region, Dublin, Dublin 15
Languages: English, French
Posted: 2nd May 2012

Overview:

The Personal Account Manager position is a fundamental component of the eBay French Account Management team, serving as a primary contact for a portfolio of large and strategically important PowerSellers in France.

You will work in a business development environment in both a proactive and reactive capacity, supporting the French market. You will support your accounts in all of their day-to-day queries as well as proactively calling your accounts for the purpose of developing their business further. You will help identify key selling barriers as well as offer recommendations on best practice. You will educate sellers on site policies as well as all site aspects that affect their business. You will provide seller feedback on emerging issues, including identification of trends and actionable barriers to seller growth to your Supervisor and the Business Unit. You will promote and encourage feature and tool adoption best suited for high volume sellers on eBay.

Responsibilities:

- The Personal Account Manager has responsibility to provide a single point of contact for all operational related issues associated with the assigned portfolio of PowerSellers, ensuring that issues are resolved promptly
- Analyze and understand the client and their business, including future business direction
- Perform proactive management and interaction with all accounts within the assigned portfolio
- Develop strategies to deliver on revenue and other KPIs
- Outbound calling to customers on general needs assessment and feature/policy education
- Position has responsibility for the contractual health and well-being of portfolio, including retention of the account base
- Document all communication with accounts accurately and in a timely manner via system tools
- Provide key insight to management team by summarizing merchant segment impacts from product enhancements and system problems
- Prepare and delivers quarterly performance summaries on assigned clients to both internal (eBay) and client executive management team
- Develop business plans and KPI performance scorecards

Requirements:

- 2-3 years related professional account management experience in the Home & Garden or Car Parts & Accessories verticals, in the Retail or Online sectors
- Direct experience in up-selling, cross-selling and consulting services
- Previous experience in analysing data, trends and client information to identify product or service cross-sale opportunities, prepare reporting or make product or service recommendations
- Direct experience in meeting or exceeding a financial target via cross-selling of products or services to an existing client base
- Capacity to develop a clear understanding of strategic vision and translate into solutions and results
- Excellent organizational, communication, influencing & problem-solution skills
- Excellent numerical skills
- Quality and detailed oriented with the ability to understand the level of detail appropriate for the situation
- Must be able to work independently and travel as needed to client sites
- Well-developed sense of urgency and follow through
- Ability to develop and implement creative solutions and influence others in their adoption
- Demonstrated excellence in customer service and account management
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Fluent French and English (spoken & written)

Deal Booking Analyst - APAC - Cork Based

Title: Deal Booking Analyst - APAC - Cork Based
Salary: Negotiable
Location: Ireland, South-West, Cork, Cork
Languages: English, Cantonese, Japanese
Posted: 11th May 2012

VMware (NYSE:VMW), the global leader in virtualization and cloud infrastructure, delivers customer-proven solutions that accelerate IT by reducing complexity and enabling more flexible, agile service delivery. VMware enables enterprises to adopt a cloud model that addresses their unique business challenges. VMware�s approach accelerates the transition to cloud computing while preserving existing investments and improving security and control. With more than 300,000 customers and 25,000 partners, VMware solutions help organizations of all sizes lower costs, increase business agility and ensure freedom of choice.

Job Description:
Here at VMware, the APAC Booking Analyst in Deal Desk Operations is part of a dynamic team, chartered with providing mission critical support in the areas of pricing, licensing, contract structure, business approvals, and training.

Responsibilities of the Analyst include, but are not limited to:
� Responsible for reviewing legal contracts, purchase orders, ELA models, approvals and ensuring data accuracy as part of building a booking pack for ELA transactions in accordance with procedural guidelines.
� Work with teammates and management to identify process improvement and/or sales training opportunities. Develop & deliver sales enablement tools (e.g. Product & Pricing FAQ�s, Sales Approval templates, etc.).
� Ensure compliance with published sales and business approval policies.
� Provide any additional support to the APAC Dealdesk Analyst through time zone coverage.
� Report order count, monitor and maintain any pending order reports.
� Ability to prioritize allocation of workload and keep up to date with procedural & programmatic changes that are communicated.
� Develop and maintain effective relationships with internal and external customers in order to manage information and the timely resolution of issues.
� Demonstrate a familiarity and/or ability to adapt to systems & such as Oracle Applications, Microsoft Packages and web based systems.
� Deliver on ad-hoc assignments as business requires.
� Strive to meet or beat published service level agreements.

Skills and Experience Requirements:
� 2+ years previous Software Industry, Deal Desk, Finance, Operations or pricing experience preferred.
� Primary degree in commerce, business studies or equivalent.
� Must be a self-starter, highly analytical, with sound decision-making skills.
� Ability to multitask and prioritize at times of high volume e.g. Quarter-End.
� Strong communication and interpersonal skills; must be able to work well with sales as well as internal departments such as operations, finance and legal.
� Intermediate MS Excel skills required (macros and pivot tables preferred).
� Fluency in English essential, additional Asian language an advantage.
� Capability to work outside office hours as per business requirements.

Before you join, VMware will require you to go through a pre-employment screening process. This means that we will want to verify your details and the information you have given us to ensure your suitability for a certain role considering its nature, seniority and other relevant factors.

German Speaking Global Customer Support Representative

Title: German Speaking Global Customer Support Representative
Salary: Competitive + Benefits
Location: United Kingdom, London, Central London
Languages: English, German
Posted: 23rd May 2012

The Role:

The Global Customer Support Department provides 24/7 support to our clients.

The aim of the department is to provide superior customer service with no wait time. Our model follows the sun so that we always have 2 call centers open at all times providing seamless service. We also provide multi-lingual support to our clients. In the customer support role, you will gain an introduction to our products and services, our clients, as well as insight into the global financial markets.

It is a fast-paced environment and requires the ability to multi task. Good communication and problem-solving skills are necessary to be successful in this role.

Duties:

-Provide superior customer service to our clients on inbound phone calls.
-Transfer customer calls to appropriate staff.
-Outbound calling will be necessary to introduce new clients to Bloomberg.
-Identify, research, and resolve customer issues using proprietary company software.

Qualifications:

-Ability to provide exceptional customer service
-Strong telephone etiquette
-Excellent verbal and written communication skills
-Multi-tasking skills and ability to work well under pressure
-Strong problem solving skills
-Ability to be a team player
-It is essential that you are fluent in English and German
-Experience in a call center environment a plus

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Japanese Speaking Technical Support

Title: Japanese Speaking Technical Support
Salary: Negotiable
Location: Japan, Tokyo
Languages: English, Japanese
Posted: 23rd May 2012

Bloomberg's Operations department is looking for enthusiastic and hard working candidates who can provide various levels of support for our both internal and external customers in areas including Desktop, Software, Hardware, Server, Infrastructure, Biometric Security, Networking, Mobile devices and much more.

Potential hiring departments are;
*Global Technical Support, and/or
*Information Systems

The successful candidates should be bilingual in both English and Japanese, customer service oriented, and strong interest in new IT technologies.

Qualifications

- Strong interest in Information Technology
- Excellent communication skills both in English and Japanese
- Organized and flexible approach
- Experience with Microsoft OS and applications, and mobile technology
- Knowledge in Cisco & Avaya/Nortel data & voice products is an advantage
- Outstanding communication & inter-personal skills and be able to work well in a team environment
- Multi-tasking skills

This is a great opportunity to develop your career in this global diverse company. Apply now to join Bloomberg!

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

C++ and Oracle Developer: Trading Systems

Title: C++ and Oracle Developer: Trading Systems
Salary: Negotiable
Location: United Kingdom, London, Central London, EC2A 1PQ
Languages: English
Posted: 23rd May 2012

Bloomberg's Trading Systems team is looking for an experienced and delivery-focused C/C++ developer to enhance its state-of-the-art trading platform.

The Bloomberg Trading System is a comprehensive solution for the global trading community, providing trade capture and position management whilst leveraging Bloomberg's Market leading data, news and analytics throughout the workflow of the system. Our clients rely on the Bloomberg Trading System for business critical applications such as market compliance, market connectivity, risk management, pricing, and Straight Through Processing.

The day-to-day role involves working on the trade event audit system which captures all of our customer's activity. The data is primarily stored in Oracle and presented in both near real-time activity blotters and archive reports spanning many years.

Clients rely on the system for their regulatory reporting and as such it must be robust even while processing huge volumes of data (both during storage and retrieval). Current and future projects include enhancing performance and scalability, improvements to the quality of data captured and new ways to analyse and present this valuable data to our clients.

Responsibilities cover the full development lifecycle from working closely with internal business groups, gathering and clarifying requirements to building, delivering and maintaining the software. The environment is fast-paced with opportunities to progress.

Requirements

- Strong and extensive C++ development skills
- Experience with enterprise-level database design and application
development (preferably Oracle; any major RDBMS sufficient)
- Demonstrate professional experience of object-oriented design, using data
structures, systems and applications programming
- Multi-threaded programming skills
- Working knowledge of UNIX, including scripting
- Exceptional problem solving skills
- Strong communication skills
- Finance experience not essential

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Mandarin Speaking Financial Information Analyst

Title: Mandarin Speaking Financial Information Analyst
Salary: Competitive
Location: Hong Kong
Languages: English, Mandarin
Posted: 23rd May 2012

The Role:

Bloomberg Global Data department in Hong Kong is looking for enthusiastic individuals with entrepreneurial spirit to join the Global Data Equities team. The primary responsibilities will be to analyze, maintain and process company financials and earnings estimates database from company filings and broker research, for companies within the Greater China region. The role will also contribute to the dissemination of information that aids financial professionals in their decision making process.

Potential candidates must possess good communication skills to interact with market players, Sales, News and other business units to gather feedback for product development.

Qualifications:

- Degree in Accounting/Finance and/or experience working with Accounting/Financial
Statements preferred
- At least 2 year of finance/accounting experience
- 1 year or more equity research experience is highly desirable
- Extensive financial statement knowledge and industry sector specialization a plus
- MBA, Masters in Financial Engineering, Masters in Financial Mathematics, or CFA preferred
- Commitment and strong interest in enhancing and developing products
- Ability to interact with clients within the financial industry
- Effective research and analytical skills
- Attention to details and capable of handling multiple projects
- Creative and flexible
- Fluent in both written and spoken English and Mandarin

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Mandarin Speaking Head of Employer Business Development

Title: Mandarin Speaking Head of Employer Business Development
Salary: Competitive
Location: Singapore
Languages: English, Mandarin
Posted: 23rd May 2012

About Bloomberg Institute

Bloomberg Institute, the education extension of Bloomberg LP, is in the process of becoming the world's leading financial education, recruitment and training business. Our first product, the BAT, has been taken by more than 35 thousand job candidates in a 15 month period - making it one of the fastest growing standardized tests. Employers are purchasing subscriptions to our Talent Database of tested individuals and are making connections with high-potential talent world-wide.

Qualifications:

- 10+ years of outside sales experience to human resources.
- Self-starter with ability to develop a market from ground floor.
- Handle entire selling process - heavy prospecting, presenting, pushing a sale forward and closing.
- Experience selling in Singapore, Hong Kong, China, Sydney and other large hiring hubs.
- Strong interest in Asian education system.
- Frequent international travel.
- Prior sales management a plus
- Mandarin is a plus

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Russian Speaking Editor and Reporter Opportunities

Title: Russian Speaking Editor and Reporter Opportunities
Salary: Excellent
Location: Russia, Moscow
Languages: English, Russian
Posted: 23rd May 2012

Reporter Requirements

- Previous financial journalism experience is essential
- Experience of working in a real-time news environment is desirable
- A bachelors degree or equivalent work experience is desirable as is a specific journalism

qualification

- You should speak fluent English and Russian
- Ability to generate your own ideas and work independently

Editor Requirements (You should meet the criteria above plus)

- Previous experience of editing and approving copy for the wire under real time deadline pressure
- The ability to identify stories worth expanding on, and support the reporters on your beat to build on these stories.

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Technical Support Representative - Dutch speaking - RELOCATION PACKAGE

Title: Technical Support Representative - Dutch speaking - RELOCATION PACKAGE
Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Dutch
Posted: 17th May 2012

As an English and Dutch speaking Technical Support Representative you will be a supporting customers through troubleshooting with peripherals, gaming & audio devices, web cameras, security systems and Harmony remotes.

This position offers a three week training program to ensure our successful candidate becomes a product specialist within their particular field of expertise.

As a Technical Support Representative you will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure our customers are highly satisfied.

The successful candidate will be highly motivated, enthusiastic, target driven and fully focused on delivering results. Customer satisfaction, timely resolution and driving loyalty are at the heart of this role so you must be professional, confident, assertive and engaging when dealing with all potential and existing customers.

Essential skills:
� Fluency in written and spoken Dutch
� Fluent English
� Excellent communication skills and telephone manner

We will highly value candidates with:
� Previous experience in a Customer Service / Technical Support role
� Experience in database / customer management systems including excellent attention to detail when inputting and collating information
� Experience of working to a high quality assurance standard within a target driven environment.

Total Reward package includes:
� Competitive salary
� Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).
� Continuous paid training on the latest technology
� Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements
� Private Pension and Life assurance
� Childcare voucher scheme
� On site canteen
� Discounted SKY TV and local gym membership
� 29 days holiday entitlement + extra entitlements
� Free Parking, close proximity to city centre by bus or train
� Potential for rapid advancement in many fields, and throughout 17 countries!

Portuguese Speaking Speed Desk Editor

Title: Portuguese Speaking Speed Desk Editor
Salary: Competitive
Location: Brazil
Languages: English, Portuguese
Posted: 23rd May 2012

The Role:

Bloomberg News is seeking a Speed Desk Editor in our Brasilia office. The successful candidate will write headlines and breaking news stories in English on a range of subjects that may have an impact on the economy and financial markets: economic policy announcement, congressional votes, policymaker speeches, labor strikes.

The editor will be required to quickly read through news releases and follow press conferences in Portuguese to immediately transform key information into clear, concise and accurate headlines and stories. The editor will also be expected to serve as a mentor and coach to reporters and should be comfortable working within a team environment.

Qualifications:

-Bachelors degree or equivalent experience
-Minimum of five years experience as an editor or reporter at a major newspaper or wire service
-Experience working in a real-time news environment is essential
-Ability to write quickly and concisely in English under deadline pressure
-Fluency in English and Portuguese

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Technical Support Engineer II (Spanish)

Title: Technical Support Engineer II (Spanish)
Salary: �35 - �40K
Location: Ireland, South-West, Cork, Cork
Languages: English, Spanish
Posted: 26th Apr 2012

Tech Support Engineer II

Regularly provides technical support expertise in a complex information infrastructure environment with the need to integrate EMC products and systems with other EMC and non-EMC computer systems being operated by customers. Ability to convey sophisticated ongoing technical system support is critical to, and an essential component of, both EMC's business operations and the business operations of EMC customers. Applies technical support expertise to independently diagnose and resolve complex customer issues involving unique systems and environments and unique operational issues. Customer requests may be received by Support Centers through automated dial-homes, voice initiated technical calls from Customers, Partners, internal and field EMC employees, Chat and Web support calls. Accepts escalated requests from other technical team members; makes independent decisions to determine service level severity and assess when and how to escalate to other resources. Works with cross functional teams in resolving customer issues; identifies and provides resolutions to a diverse range of technical problems. Acts as a remote customer advocate and provides problem determination to resolve customer issues. Identifies and documents with management to proactively revise current procedures and tools to improve customer satisfaction. Helps develop and participates in training and skills development of others
PRINCIPAL DUTIES AND RESPONSIBILITIES
�Reviews technical solution articles for accuracy and completeness, and give feedback to the authors
�Acts as a remote customer advocate to champion specific customer needs in collaboration with field team
�Understands and uses sphere of influence extending outside of the department
�Participating in and possibly leads conference calls with customers Knows their audience and articulate accordingly
�Participates in eServices content creation (self-service) and maintenance such as Chat, Knowledgebase content, Support forums, etc.; regularly submits content to the knowledge database
�Validates technical information and issues early warning and disseminates information as needed
�Validates technical information and issues early warning and disseminates information as needed
�Assesses when it is necessary to engage or escalate to more senior resources to resolve more complex issues
�Assesses when it is necessary to engage or escalate to more senior resources to resolve more complex issues
�As a 24X7X365 organization, shift work, holidays, weekends and on-call responsibilities may be required
�As a 24X7X365 organization, shift work, holidays, weekends and on-call responsibilities may be required
�Mentors and/or coaches less experienced TSEs, Helps develop and participate in presentations and informal training for other TSEs
�Applies systems analysis techniques and procedures to determine hardware or software systems functionality
�Applies technical knowledge to analyze and use highly technical troubleshooting tools and content and analytical practices; uses operational and diagnostic procedures to diagnose and resolve issues in unique and often complex customer environments
�Systematically gathers relevant information and analyzes a broad range of factors while working to diagnose and resolve issues
�Determines which tool(s) to use to resolve issues including running tests and be able to identify when deviation from the available troubleshooting tools and documents is appropriate
�Determines which tool(s) to use to resolve issues including running tests and be able to identify when deviation from the available troubleshooting tools and documents is appropriate
�Maintains a "closed-loop" communication style that ensures proper and consistent documentation in service request case notes; assuring all appropriate individuals are notified of ongoing issues and problem resolution status
�Contributes and develops knowledge-based articles; may perform senior or expert level tasks for assigned products and skills; prepares articles for other TSEs and/or customers regarding technical solutions

SKILLS
�Ability to work in a high-pressure environment.
�Customer Service skill.
�Troubleshooting skills.
�Customer focused.
�Interpersonal skills.
�Presentation skills.
�Understanding of EMC's products and their value added to the customer.

Education Required: Degree (Technical)
Experience Required:
2+ years relevant experience, Windows Server and Exchange (MCSE), VMware Experience (VCP) and Database Technology experience also desired

Language Requirement: Spanish,

Associate MCO - Spanish

Title: Associate MCO - Spanish
Salary: �25000
Location: Ireland, South-West, Cork, Cork
Languages: English, Spanish
Posted: 26th Apr 2012

Maintenance Contract Operations Specialist
Quality Assurance Group - SPANISH

GENERAL SUMMARY

Maintenance Contracts Operations (MCO) is a dynamic and strategic process area of Global Business Services (GBS) and consists of 3 main functions;
� MCO creates Maintenance Contracts Quotes to support the Renewals Sales Teams and provides Estimates to our Field Sales Teams to support the Tech Refresh program.
� MCO is responsible for renewals bookings, Sox compliancy and Contracts Data Integrity.
� MCO also supports Acquisition Management, New Product Launches, Reporting and System improvements

A Maintenance Contracts Operations Specialist is responsible for processing maintenance contracts for assigned regional accounts through EMC's contract processing systems. Provides world class customer service to Sales, Business Operations, Finance and Revenue Operations. Provides accurate contract information, and books revenue that meets corporate goals and is compliant with Sarbanes Oxley regulations.
A Maintenance Contracts Operations Specialist working in the Quality Assurance Group, is responsible for ensuring that the sampling and auditing of the work produced by MCO Quoting, Estimates and Bookings carried out to the highest standard. In addition this role is reposible for investigation into breakdowns in the process as well as investigating Customer complaints. This role also supports the Leaning of processes through the identification and elimination of non value add activities within the process.

PRINCIPAL DUTIES AND RESPONSIBILITIES

� Carry out the day to day sampling and testing of MCO outputs (Quotes, Estimates & Bookings).
� Act as point of contact for Customer complaints and maintain complaints log.
� Assist Business Analysts group in preparing new processes and training documentation so as to ensure that a high level of quality control is incorporated into same.
� Assist project management teams through completion including project tracking, monitoring, reporting, user acceptance testing and administration.
� Evaluates business process implications of system requirements and make appropriate redesign recommendations. Provide strategic technical insight with respect to each functional area and share expertise on concerns with integrating with other current systems.
� Possesses superior communication skills, along with the ability to work independently, as well as part of a dynamic and integrated team.
� Performs other duties as required.

SKILLS

� Exceptional Customer Service skills.
� Organizational skills (Time management).
� Sense of urgency.
� Ability to prioritize projects and deliverables.
� Communication skills.
� Problem solving skills.
� Flexible Attitude.
� Technical ability.
� High Level of Computer Literacy (including ERP exposure and intermediate MS Office).
� Second European language - an advantage but not essential.

Education Required: Bachelors or equiv
Experience Required: 3-6 Years

Japanese Speaking Journalists

Title: Japanese Speaking Journalists
Salary: Competitive
Location: Japan, Tokyo
Languages: English, Japanese
Posted: 23rd May 2012

The Role:

Bloomberg is seeking Japanese-language journalists in Tokyo. The Tokyo bureau produces breaking news stories on business and general-interest topics, ranging from company earnings, stock market reports, merger and acquisition news and politics to natural disasters. The successful candidate will be able to meet real-time deadlines. Knowledge of the economy, financial markets and business is key. An ability to break news and produce exclusive stories is essential to this role. Excellent communication skills are vital and English is a plus.

Qualifications:

- Bachelor's degree or equivalent work experience is required
- Experience working in a real-time news environment
- Knowledge of the economy, financial markets and business
- Attention to detail
- Communication skills

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Spanish Speaking Commodity Market Specialist

Title: Spanish Speaking Commodity Market Specialist
Salary: Excellent
Location: Brazil, Sao Paulo
Languages: English, Spanish
Posted: 23rd May 2012

The Role:

We are currently looking for a qualified Commodity Derivatives Market Specialist to join our Sales group in either Mexico City or Sao Paolo. Candidates should possess deep knowledge and experience in the agriculture markets and preferably spent a majority of their time as an analyst covering the agriculture markets.

Responsibilities will include educating clients and internal salespeople on unique Bloomberg solutions within this sector, speaking at seminars and conferences, providing feedback to Bloomberg's business managers on product enhancements, and contributing to magazine articles.

Qualifications:

At least 7 years of industry experience
�Must be fluent in Spanish language (written & oral)
�3 years experience covering the agricultural markets is preferred
�Strong comfort level with Commodity Derivatives
�Strong presentation and communication skills
�Credible contacts in the market and/or a strong understanding of the companies participating in this market
Prior client interaction as part of your work flow
�An understanding of the Bio-Fuels market is preferred
�Prior experience using the Bloomberg Professional is preferred
�Experience working for or with a food or agriculture corporation
Must be available for domestic & international travel.

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

German Speaking Power or Gas Reporter

Title: German Speaking Power or Gas Reporter
Salary: Competitive
Location: Germany, Hessen, Wiesbaden, Frankfurt
Languages: English, German
Posted: 23rd May 2012

Bloomberg News seeks an experienced reporter to cover Germany's expanding gas and power markets and related energy topics in one of Bloomberg's German offices, either Frankfurt, Berlin or Dusseldorf.

Successful applicants should have considerable business reporting, writing or editing experience, with a background in German energy markets news reporting and a commitment to accuracy and speed in writing breaking news under deadline pressure. The reporter would join a team covering power, natural gas, emissions and coal, with colleagues mainly based in London.

He or she should be a self-starter with a clear understanding of how Europe's energy markets interact. Fluency in German in addition to English is essential for this role and another European language will be an advantage.

Qualifications:

- Bachelor's degree or equivalent work experience.
- Experience working in a real-time news environment, with reporting or editing experience and exceptional communication skills.
- Experience covering gas and power markets or related industries is essential.
- A thorough attention to detail and ability to assimilate new and highly technical information.
- Knowledge of the economy, markets and business.
- Fluency in English and German is essential with other languages is an advantage.

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

French Speaking Economy or Government Editor

Title: French Speaking Economy or Government Editor
Salary: Competitive
Location: Canada, Ontario, Ottawa
Languages: English, French
Posted: 23rd May 2012

The Role:

Bloomberg News seeks an Economy/Government Editor in our Ottawa office to join the economy and government team. Successful applicants will have an in-depth knowledge of the region. The ideal candidate will have at least three years of experience covering the beat at a major newspaper or news service.

Candidates should be accustomed to producing clear and comprehensive enterprise pieces, have a record of breaking important stories, and be able to edit spot news under real-time deadline pressure.

The successful applicant is expected to have the proven ability to make snap decisions about stories. The person in this role will edit stories from economic data lock-ups at Statistics Canada and the Bank of Canada, as well as political and regulation stories.

The ability to speak French is an asset. The editor will also be expected to serve as a mentor and coach to reporters and be comfortable working within a team environment.

Qualifications:

-Bachelors degree or equivalent experience
-Fluency in French is a plus
-Minimum of three years of experience covering the beat at major newspaper or news service

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Call centre Trainer - Spanish

Title: Call centre Trainer - Spanish
Salary: Negotiable
Location: United Kingdom, London, Central London
Languages: English, Spanish
Posted: 2nd May 2012

Job Description & Person Specification

Role: Trainer
Reporting to: Training Manager
Location: London

Company Profile

Lycatel is the global market leader in the prepaid international calling card market present in 16 countries worldwide. Lycatel offers a broad product portfolio comprising of prepaid telephony solutions including calling cards, mobile services (MVNO), carrier to carrier wholesale services and residential indirect access services. In 2006, Lycatel launched Lycamobile, our flagship mobile brand. Present in 14 markets, Lycamobile continues to grow rapidly, attracting over 6.5 million customers already with further market launches planned throughout 2011 and 2012. Through a relentless focus on providing voice quality by partnering with over 200 global telecommunications carriers, the Lycatel brand serves its growing base of over 9 million customers within expatriate and ethnic global niche segments that want to make low cost international calls.

The Role -

Working within a busy professional telecoms based call center, ensuring throughput from new joiners to fully trained customer service agents with language specific product knowledge.

Key Responsibilities:
� Liaise with Product Managers and Operations team in devising appropriate Training Plans - including the design, delivery and evaluation for project specific training
� Knowledge and experience of training needs analysis, learning process/styles (including measurement) with the ability to translate learning needs into workable courses.
� To design and deliver ongoing coaching, training and retraining for all customer service agents. (soft skills based training)
� Ability to source information and disseminate into Mandatory / Good to know information.
� Administration and reporting on training activity within the call center.

Person Specification:-
� Proven success in training/ coaching/ development focused role - ideally in a call center environment or similar.
� Strong communicator with an influential style - with the confidence to effectively communicate to all levels. Including proven success working with clients and internal stake holders to develop creative, innovative, and effective training/ coaching materials and methodologies that are relevant to call centre.
� Ability to write, deliver and evaluate training plans and to talk confidently about training strategies.
� Ability to multi task and manage time effectively.
� Knowledge/experience of conducting complex TNA�s, managing learning styles.
� Highly knowledgeable about the contact centre industry, with the ability to critically review existing systems and implement standard processes to deliver a high level of service to both our internal and external customers.
� Positive with a can do attitude.
� Must be fluent in the Spanish Language as well have excellent English Communication skills.
� Effective communication and presentation capabilities to all levels.
� Maintain reports within all Microsoft applications.
� Must be familiar with CRM�s.
� Ability to deal with all situations calmly and efficiently.
� Ability to work under pressure in a demanding work environment.
� Must be decisive and have excellent interpersonal and people skills.
Working requirements
� Flexibility with shift patterns is required to ensure support across operational hours � 8am to 10 pm
� Rolling shift patterns are 5 days out of 7 (40 hrs./week) , including weekends whenever required.

Technical Support Engineer I

Title: Technical Support Engineer I
Salary: �30-35000
Location: Ireland, South-West, Cork, Cork
Languages: English
Posted: 26th Apr 2012

Technical Support Engineer
Department: Support
Summary of Position:
The Technical Support Engineer (TSE) will work directly with global customers and EMC/Data Domain personnel via e-mail, phone, and remote desktop software to provide technical assistance towards the prompt resolution of complex technical problems. To achieve that, TSE�s work in a collaborative 7x24x365 environment leveraging global resources to reduce the time it takes to provide problem resolution. TSEs will support the full line of Data Domain products within the �Backup and Recovery Systems Division� (BRS).

Value to the Organization:
Through the TSE�s customer experiences, knowledge is captured and distributed throughout EMC/Data Domain to ensure serviceability is driven into our next generation products. In concert, that knowledge is linked to cases and reused by our customers to resolve technical issues mitigating incremental case volume.

Primary Responsibilities include:
� Answer live incoming phone calls and respond to e-mails to troubleshoot, manage, collaborate and resolve known errors via auto case creation.
� Monitor ongoing workload and customer responses within specialty group workload.
� Offer feedback regarding knowledge base content through accurate case documentation.
� Process logistics/parts requests and maintain customer data.
� Interface with customers via e-mail, phone and/or WebEx.
� Work with 3rd party service providers in the process of analyzing and resolving customer issues for auto-generated workload.
� Identify chronic auto-generated error patterns and collaborate with specialty groups as needed to ensure prompt problem resolution.
Technical Competency:
� General UI administration
� Knowledge of general back-up technology and networking
� Ability to request and collect log data
Skills Required:
� Excellent oral and written communication.
� Strong interpersonal and problem-solving skills.
� Ability to proactively identify error patterns with high attention to detail.
� Ability to work as an individual or on a team.
� Self-starter with ability to learn quickly and operate in a fast paced environment.
� Some project management and negotiation skills.
� FIGS Language Advantageous
Behavioral Competencies Required: Ability to incorporate innovative thinking for constant organizational, team and self improvement.
Collaborative: Develops cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties.
Results Oriented: Identifies, confronts and overcomes barriers to successfully complete a high volume of similar tasks.
Customer Oriented: Listens to and anticipates needs of the customer.
Team Player: Works well with a diverse or multi-disciplinary group to achieve a common goal
Adaptable: Capable of adapting to new situations and with new team members; flexible; can handle multiple tasks simultaneously.
Problem Solver: Effective at communicating, defining and solving problems.

Experience Required
2+ years Technical Support experience (Backup, Storage or Networking environment preferred)

Beneficial Education & Certifications
� Bachelors or equivalent working experience.
� CCNA
� MCSE

Technical Support Representative - Turkish speaking - RELOCATION PACKAGE

Title: Technical Support Representative - Turkish speaking - RELOCATION PACKAGE
Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Turkish
Posted: 17th May 2012

As an English and Turkish speaking Technical Support Representative you will be a supporting customers through troubleshooting with peripherals, gaming & audio devices, web cameras, security systems and Harmony remotes.

This position offers a three week training program to ensure our successful candidate becomes a product specialist within their particular field of expertise.

As a Technical Support Representative you will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure our customers are highly satisfied.

The successful candidate will be highly motivated, enthusiastic, target driven and fully focused on delivering results. Customer satisfaction, timely resolution and driving loyalty are at the heart of this role so you must be professional, confident, assertive and engaging when dealing with all potential and existing customers.

Essential skills:
� Fluency in written and spoken Turkish
� Fluent English
� Excellent communication skills and telephone manner

We will highly value candidates with:
� Previous experience in a Customer Service / Technical Support role
� Experience in database / customer management systems including excellent attention to detail when inputting and collating information
� Experience of working to a high quality assurance standard within a target driven environment.

Total Reward package includes:
� Competitive salary
� Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).
� Continuous paid training on the latest technology
� Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements
� Private Pension and Life assurance
� Childcare voucher scheme
� On site canteen
� Discounted SKY TV and local gym membership
� 29 days holiday entitlement + extra entitlements
� Free Parking, close proximity to city centre by bus or train
� Potential for rapid advancement in many fields, and throughout 17 countries!

Japanese Speaking Ad Sales - Businessweek

Title: Japanese Speaking Ad Sales - Businessweek
Salary: Negotiable
Location: Japan
Languages: English, Japanese
Posted: 23rd May 2012

The Role

Bloomberg Businessweek's Advertising Sales team is responsible for generating advertising revenue for all Bloomberg Businessweek properties including print, digital, iPad and custom content. Additionally, we work cross-functionally with Bloomberg Multimedia in the development of large integrated advertising and marketing programs that maximize revenue for all Bloomberg media properties and return on investment for our clients.

Qualifications

- Bachelor's degree or equivalent experience
- 5+ years sales experience. Previous print/digital ad sales experience is strongly preferred
- Thorough knowledge of MS Office, specifically Excel & PowerPoint
- Strong organizational and administrative skills
- Excellent oral and written communication skills
- Ability to multi-task and meet project deadlines
- Ability to work in a fast paced, team environment
- Able to demonstrate initiative, resourcefulness and an ability to manage multiple assignments under various deadlines
- A strong track record of new business development at the client level
- Experience in putting together creative marketing solutions for prospective advertisers
- Strong entrepreneurial spirit and instinct for revenue-generating activities.
- Fluency in both English and Japanese is must

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Italian Speaking Customer Service Representative

Title: Italian Speaking Customer Service Representative
Salary: Competitive
Location: Ireland, South-West, Cork
Languages: English, Italian
Posted: 26th Apr 2012

Overview:

An opportunity has arisen within the Reseller Operations/Order Management Team in the EMEIA Region.

This team manages the Operational Relationship with Apple Premium Resellers across the EMEIA region. This role involves working with our partners on a daily basis, understanding their forecast and demand trends and influencing internal teams to ensure we execute to fulfill the correct demand signal.

This role will suit individuals who thrive in a fast paced, dynamic and evolving environment and who have strong analytical, planning/forecasting, and excellent communication and account management skills. We are interested in meeting candidates who come from a range of backgrounds including but not limited to Supply Chain, Retail, Finance & Business Intelligence.

Key Responsibilities;

-Work with our Partners to agree the true sales run rate for each of our iPod, iPad and Mac product lines.
-Perform detailed analysis of Partner sales data, forecasts, and inventory level on a weekly basis
-Monitor our Partner�s order book to ensure it reflects Partners true requirements and mitigate the risk of inventory exposure
-Ensure we do not exceed inventory targets, justify cases where this might be required
-Work Collaboratively with Sales to gain intelligence on deals, promotions and new store openings and all events that will impact the normal run rate
-Work Collaboratively with Internal Forecasting team to improve forecast accuracy
-Investigate if supply is not meeting customer expectations and proactively investigate solutions to ensure agreed run rate is met
-In product constraint situations, manage partner expectations in regards to supply, and work with all stake holders to define and execute a plan to balance supply across all accounts
-Report weekly results to key stakeholders, to measure performance against Key Performance Indicators (KPIs)

Skills & Competencies Required;

-Data analysis and numeracy skills with proven ability to evaluate, analyse and present data
-Exceptional communication skills and a proven ability to negotiate and deal with conflict
-Practical & proactive approach to problem solving and continuous process improvement
-Ability to build effective relationships in a cross-functional team environment
-Highly organised individual, who is comfortable working with ambiguity and change
-Ability to work under pressure

Qualifications & Experience Required:

Fluent Italian & fluent English essential

� Masters/Bachelors degree ideally, however applicants with 2 years + relevant experience in this area will also be considered
� Post graduate qualification in CPIM, IBF, CIMA or CAT.
� Advanced Excel
� SAP experience preferable

If you are a team player and like working in a fast moving dynamic environment

Revenue Operatins Analyst - Nordic

Title: Revenue Operatins Analyst - Nordic
Salary: DOE
Location: Ireland, South-West, Cork, Cork
Languages: English, Danish, Swedish
Posted: 26th Apr 2012

JOB TITLE � GBS REVENUE OPERATIONS ANALYST

This position requires the candidate to speak fluent English and one other European language.

GENERAL SUMMARY
Reviews, manages, and reports all sales orders within assigned area. Provides support of other GBS Revenue Operations personnel, as well as product/system training for external groups. Attends all necessary meetings for related products and reviews/approves required documents necessary to meet revenue recognition guidelines. The GBS Revenue Operations Analyst is the primary contact for Field Sales, Operations, Finance and Manufacturing.

PRINCIPAL DUTIES AND RESPONSIBILITIES

� Reports to management weekly on backlog, pending deals, and work with management to resolve relationships.
� Works with Sales Allocations/Manufacturing to schedule and ship orders in line with customer requirements and EMC lead times.
� Reviews all orders and customer documentation to insure they are in accordance with SEC guidelines for revenue recognition. Develops action plan for "orders not booked" and works with sales organization to resolve issues.
� Reviews all orders (model # and/or part #'s) for completeness and accuracy to insure the orders are processed, manufactured, and shipped accordingly.

SKILLS
Ability to work independently.
Ability to work in a team environment.
Knowledge of job associated database/software/documentation.
Strong working knowledge of Microsoft Office products.
Communication skills.
Organizational skills.

Fixed Income Electronic Trading Sales Representative

Title: Fixed Income Electronic Trading Sales Representative
Salary: Negotiable
Location: USA, New York, 10022
Languages: English
Posted: 23rd May 2012

The Role

Bloomberg LP, the leading global provider of data, news and analytics is seeking an experienced sales person in its New York office. The individual should have extensive knowledge of the Fixed Income markets and the electronic trading space to help sell our Fixed Income Electronic Trading applications.

We are looking for a person with proven sales ability to help manage customer relations, communicate internally with business development, and ultimately help grow our electronic trading business.

Responsibilities include:

-Communicating dealer performance to the sell-side traders
-Adding new executable liquidity to our platforms
-Forging and maintaining strategic relationships with the dealer community to help increase reliance on the platform

Qualifications:

-Extensive knowledge of the fixed income cash and derivatives markets
-A working knowledge of the sell-side
-Experience with fixed income trading work flows
-Sales experience required
-Demonstrated ability to prospect and sell
-Experience using the Bloomberg terminal is a plus

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Portuguese Speaking Speed Desk Editor

Title: Portuguese Speaking Speed Desk Editor
Salary: Competitive
Location: Brazil, Sao Paulo
Languages: English, Portuguese
Posted: 23rd May 2012

The Role:

Bloomberg News is seeking a Speed Desk Editor in our Sao Paulo office. The experienced individual in this role will be responsible for providing concise, on-the-spot stories on developments in equity, fixed-income and foreign-exchange markets.

This editor will be responsible for capturing the elements of both "what's happening" and "what it means," particularly in the context of macroeconomic and political developments as well as earnings, MNA deals and IPOs. The ideal candidate will have worked in a real-time news environment under deadline pressure. Fluency in Portuguese and English is essential as well as flexibility to work early or late shifts.

Qualifications:

-Bachelors degree or equivalent experience
-Minimum of three years of journalism experience is preferred
-Ability to write quickly and concisely under deadline pressure
-Fluency in Portuguese and English

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Portuguese Speaking Global Technical Support Representative

Title: Portuguese Speaking Global Technical Support Representative
Salary: Competitive
Location: USA, New York, New York
Languages: English, Portuguese
Posted: 23rd May 2012

The Role:

Make the most of your IT knowledge in one of the most progressive financial environments in the world. In this role you will be solving issues in areas including but not limited to, software, hardware, networking and mobile communication.

This coupled with support of our clients globally will allow you to use your communication and technical skills in a fast paced environment. Join the team that is delivering technical support to the users of the most powerful tool in the financial industry today.

Qualifications:

- Must be fluent (written and verbal) in English and Portuguese
- Superior written and verbal communication skills
- 2+ years experience in a help-desk environment supporting end-users over the phone
- General knowledge of IT related subjects is highly desirable
- Outstanding interpersonal skills with the ability to maintain a professional demeanor when handling complex user issues
- Multi-tasking skills and ability to work well under pressure

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Financial Accountant

Title: Financial Accountant
Salary: Negotiable
Location: Ireland, South-West, Cork, Cork
Languages: English
Posted: 26th Apr 2012

Consultant Business Systems Analyst
General Summary
The Consultant Systems Analyst plans and directs analysis of very complex business problems to be solved with more sophisticated automated systems. They also develop, write, direct, and edit computer-related technical and business documentation. The Consultant Systems Analyst will command meetings and coordinate peers to accomplish project goals and resolve problems. The Consultant Systems Analyst is a self starter and self sufficient requiring minimal supervision of day to day issue tracking and resolution. The ideal Consultant Systems Analyst will possess a unique blend of technical, business, and people skills. The Consultant Systems Analyst provides business systems analysis and support for a multitude of applications used by Business Units and Administrative functions across the corporation. The Consultant Systems Analyst plays are a subject matter expert and technical consultant throughout the lifecycle of their assigned applications. The Analyst is heavily involved in planning, implementation and stabilization activities ensuring that supportable solutions are deployed. The Analyst is responsible for managing end-user client relationships while responding to both critical and routine application support requests as well as interfacing with software vendors and consultants for development and support. The Consultant Systems Analyst is sought out by Senior Management to drive the resolution of high profile, cross functional, enterprise issues. He or she has a proven track record of measurable success, and demonstrated value. The Consultant Systems Analyst negotiates issue resolution between business functions using Industry best practices and data driven decision making. She or he identifies and resolves core issues rather than addressing effects.

Principle Duties and Responsibilities
� Extensive experience in conducting requirements analysis and translating requirements into action items and successful outcomes particularly in reference to Financial Reporting and Forecasting.
� Ability to understand legacy system Financial and Forecasting Reports, and working with relevant team translate these into equivalent reports on new SAP/BPC System to meet business needs.
� Ability to train business on how to create these and similar reports on SAP/BPC System.
� Extensive experience interpreting user needs and directing, writing, or editing functional specifications for new systems, systems changes and / or system enhancements; has the ability to present ideas in a focused and concise manner.
� Accurately translating Business Requirements into system functionality requirements. High aptitude for interpreting technical documentation as well as authoring or updating documents as needed.
� Exceptional interpersonal skills and written communication skills to frequently interact with all levels of the organization; ability to be quickly seen as a trusted advisor; Ability to interpret technical documentation to meet business needs.
� Exceptional analysis and problem solving skills.
� Ability to self-manage multiple projects/programs within tight timeframes and dynamic priorities.
� Demonstrated ability to effectively work both independently and within cross functional teams.

Skills
� SAP/BPC Financial Report building experience essential.
� Previous SAP experience essential.
� Financial and analytical experience.
� Strong skills in Excel critical.
� Ability to influence others to achieve results.
� Ability to lead, motivate and direct a workgroup.
� Possesses operational command of the business e.g. R2R modules in SAP.
� Appropriate understanding of computer architecture.
� Possesses strong product/technology/industry knowledge.
� European travel may be required.

Education Required
Masters (Technical)

Experience Required
10+ year�s relevant experience

Physical Requirements
No

Technical Support Representative (Norwegian speaking) + RELOCATION PACKAGE

Title: Technical Support Representative (Norwegian speaking) + RELOCATION PACKAGE
Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Norwegian
Posted: 17th May 2012

About Teletech
As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in 17 countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America.

As a Norwegian speaking Technical Support Representative you will be a supporting customers in both Norwegian and English through troubleshooting with peripherals, gaming & audio devices, web cameras, security systems and Harmony remotes.

This position offers a three week training program to ensure our successful candidate becomes a product specialist within their particular field of expertise.

As a Technical Support Representative you will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure our customers are highly satisfied.

The successful candidate will be highly motivated, enthusiastic, target driven and fully focused on delivering results. Customer satisfaction, timely resolution and driving loyalty are at the heart of this role so you must be professional, confident, assertive and engaging when dealing with all potential and existing customers.

Essential skills:
� Fluency in written and spoken Norwegian
� Fluent English
� Excellent communication skills and telephone manner

We will highly value candidates with:
� Previous experience in a Customer Service / Technical Support role
� Experience in database / customer management systems including excellent attention to detail when inputting and collating information
� Experience of working to a high quality assurance standard within a target driven environment.

Total Reward package includes:
� £Basic salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
� Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).
� Continuous paid training on the latest technology
� Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements
� Private Pension and Life assurance
� Childcare voucher scheme
� On site canteen
� Discounted SKY TV and local gym membership
� 29 days holiday entitlement + extra entitlements
� Free Parking, close proximity to city centre by bus or train
� Potential for rapid advancement in many fields, and throughout 17 countries!

Online Marketing Associate � Japanese

Title: Online Marketing Associate � Japanese
Salary: Competitive
Location: Thailand
Languages: English, Japanese
Posted: 11th May 2012

The Online Marketing Associate will be required to take ownership of the translation and localization of website content in their language. In addition they will work on targeted strategies to increase Agoda�s brand visibility in their target market. Over time, the successful Online Marketing Specialist will assume a greater level of responsibility for their website, including making recommendations for the overall look and feel of their product, and will also take on more accountability for the results.

Responsibilities :

* Look after the translation/localization of website content.
* Conduct marketing activities to increase the visibility of Agoda within their target market.
* Translate/edit English content (including hotel descriptions, site updates, press releases, travel articles, promotional emails and newsletters).
* Publish the translations on the website.
* Review/QA site for errors, inconsistencies and localization issues.
* Assist with inter department requests.
* Research and identify partnership opportunities.
* Distribution of Agoda articles and Press Releases
* Report on referrals, mentions and links for Agoda sites.
* Monitor site performance on search engines.
* Submit and tag Agoda releases in social bookmarking sites.
* Monitor local language forums/blogs for Agoda mentions.

Required Skills:

* Bachelor�s degree.
* Good English skills.
* Good internet knowledge and comfortable with online research.
* Strong organizational and time management skills.
* Able to work to deadlines in a fast paced environment.

Technical Support Engineer II (German)

Title: Technical Support Engineer II (German)
Salary: DOE
Location: Ireland, South-West, Cork, Cork
Languages: English, German
Posted: 11th May 2012

Technical Support Engineer II (Avamar)

GENERAL SUMMARY
Avamar is a next-generation backup and recovery product, it employs variable length deduplication during the backup process at the client side. This minimize data sent over the network and dramatically reduces backup times and backup storage.

Regularly provides technical support expertise in a complex information infrastructure environment with the need to integrate EMC products and systems with other EMC and non-EMC computer systems being operated by customers. Ability to convey sophisticated ongoing technical system support is critical to, and an essential component of, both EMC's business operations and the business operations of EMC customers. Applies technical support expertise to independently diagnose and resolve complex customer issues involving unique systems and environments and unique operational issues. Customer requests may be received by Support Centers through automated dial-homes, voice initiated technical calls from Customers, Partners, internal and field EMC employees, Chat and Web support calls. Accepts escalated requests from other technical team members; makes independent decisions to determine service level severity and assess when and how to escalate to other resources. Works with cross functional teams in resolving customer issues; identifies and provides resolutions to a diverse range of technical problems. Acts as a remote customer advocate and provides problem determination to resolve customer issues. Identifies and documents with management to proactively revise current procedures and tools to improve customer satisfaction. Helps develop and participates in training and skills development of others

PRINCIPAL DUTIES AND RESPONSIBILITIES

�Reviews technical solution articles for accuracy and completeness, and give feedback to the authors
�Acts as a remote customer advocate to champion specific customer needs in collaboration with field team
�Understands and uses sphere of influence extending outside of the department
�Participating in and possibly leads conference calls with customers Knows their audience and articulate accordingly
�Participates in eServices content creation (self-service) and maintenance such as Chat, Knowledgebase content, Support forums, etc.; regularly submits content to the knowledge database
�Validates technical information and issues early warning and disseminates information as needed
�Interfaces directly with customers at different stages of problem resolution process including understanding issues customers are facing, communicating plans for resolution, explainig developments, and conveying resolution
�Assesses when it is necessary to engage or escalate to more senior resources to resolve more complex issues
�Manages own schedule of cases, which includes determining priority levels and negotiating and setting expectations with customers
�As a 24X7X365 organization, shift work, holidays, weekends and on-call responsibilities may be required
�Works toward becoming subject matter expert in a particular area or areas
�Mentors and/or coaches less experienced TSEs, Helps develop and participate in presentations and informal training for other TSEs
�Applies systems analysis techniques and procedures to determine hardware or software systems functionality
�Applies technical knowledge to analyze and use highly technical troubleshooting tools and content and analytical practices; uses operational and diagnostic procedures to diagnose and resolve issues in unique and often complex customer environments
�Systematically gathers relevant information and analyzes a broad range of factors while working to diagnose and resolve issues
�Determines which tool(s) to use to resolve issues including running tests and be able to identify when deviation from the available troubleshooting tools and documents is appropriate
�Effectively communicates procedural and technical issues to internal and external customers in a fast paced and customer critical environment
�Maintains a "closed-loop" communication style that ensures proper and consistent documentation in service request case notes; assuring all appropriate individuals are notified of ongoing issues and problem resolution status
�Contributes and develops knowledge-based articles; may perform senior or expert level tasks for assigned products and skills; prepares articles for other TSEs and/or customers regarding technical solutions

SKILLS

�Ability to work in a high-pressure environment.
�Customer Service skill.
�Troubleshooting skills.
�Customer focused.
�Interpersonal skills.
�Presentation skills
Understanding of EMC's products and their value added to the customer.

Education Required: Bachelors (Technical)
Experience Required: 2+ years relevant experience

Mandarin Speaking Marketing Manager 2 Year Fixed Term

Title: Mandarin Speaking Marketing Manager 2 Year Fixed Term
Salary: Excellent
Location: Hong Kong
Languages: English, Mandarin
Posted: 23rd May 2012

The Role:

Bloomberg LP is looking for a marketing manager with a minimum of 7 years experience to execute programs for awareness and lead generation. Reporting to the Greater China Marketing Manager in Hong Kong, the ideal candidate has an understanding of the financial services market in China, strong written and verbal communication skills in Mandarin, and a drive to promote one of the world's iconic brands.

Major
Responsibilities:

- Execute brand awareness strategies that center on social media, online/web, events, partnerships with local professional organizations, media barter deals, etc
- Create/execute lead generation programs to support the China sales team. Focus areas are on FX, RMB Bonds, domestic buy side.
- Writing/editing Mandarin copy, including brochures, web content.
- Provide local market insights and advice to enhance China marketing plans
- Work closely with local agencies to execute programs for China

Key Relationships

- Bloomberg Greater China Marketing Manager (Direct Manager)
- China sales teams
- Central Marketing functional leaders in NY
- PR
- Internal Design Agency
- Events team

Skill Set & Experience Required

- 7+ years experience in a B2B marketing or PR role
- Basic understanding of the financial services sector
- Strong interpersonal, negotiation, verbal and written communications skills in Mandarin (native level) and English (conversational level)
- Knowledge and understanding of Chinese business practices and local marketing in collaboration with a global organization
- Excellent project management and organization skills
- Excellent collaborator across multiple groups
- Comfortable to work in an environment where little structure currently exists
- A bachelor's degree is required

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Claims Officer - French & Arabic

Title: Claims Officer - French & Arabic
Salary: Not Disclosed
Location: Ireland, Dublin Region, Dublin
Languages: Arabic, English, French
Posted: 23rd May 2012

Claims Officer - Arabic & French
Allianz Worldwide Care Profile
Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world?s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries. Based in Park West, Dublin 12, Allianz Worldwide Care employs 600 staff.
Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its ?Clear to Zero? claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.
Key Responsibilities

Adjudicate and process Claims within the agreed company SLA - clear to zero, in accordance with policy benefits to facilitate the company achieving its loss ratio target
Use AWC?s client database, Gulliver, accurately and effectively to ensure reports generated give a true reflection of the department?s workload, which consequently facilitates effective target planning
Operate within and meet the conditions of company service standards, clear to zero, to guarantee customer satisfaction and retention
Contribute to the team and departmental productivity targets so that the agreed SLA is achieved and a high level of customer service is provided
In line with the company?s policy on cost containment identify duplicate payments, possible non-disclosure and fraudulent claims
Respond to customer enquiries accurately and professionally and if necessary, liaise with other departments for support to ensure an efficient and professional response is given thereby achieving customer satisfaction
Participate in departmental medical training to expand knowledge of medical terminology and procedures and to develop comprehensive claims processing skills
Other Ad hoc duties as required
Experience Required

Experience Required

Previous experience in a customer focused role, in a an administrative capacity
Experience working in pressurised environment with tight deadlines
Fluency in English Arabic and French is essential to this role

Behavioural Competencies

Customer focused
Strong communication (verbal & written)
Ability to work effectively within a team environment
Honesty and Integrity
Ability to work under pressure
Results driven and solution oriented

Once employed by Allianz Worldwide Care; we feel that the contribution of our officers increases considerably with service and we think it is only fair to recognise this within our salary scales. Therefore, we commence salary increases for Officers following 18 months service with increases continuing to apply for up to 5 years service as follows: 18 months service ?2,000, 2.5 years service ?3,000, 3.5 years service ?3,000, 5 years service ?3000.
To learn more about us please visit
www.allianzworldwidecare.com/movie
Allianz Worldwide Care is an Equal Opportunities Employer

Enterprise Account Manager (Spanish)

Title: Enterprise Account Manager (Spanish)
Salary: Attractive
Location: Ireland, Dublin Region, Dublin, Dublin 15
Languages: English, Spanish
Posted: 2nd May 2012

The Enterprise Account Manager position is a fundamental component of the eBay Customer Support team, serving as a primary contact for a portfolio of large and strategically important merchant clients in Europe.

The role provides account management support in two capacities: as a primary contact for an assigned portfolio of 10-20 large merchants and as a member of a team of service professionals that is providing support as needed to the team's account assignments. The sellers operate in the Fashion, Consumer Electronics and Autoparts & Accessories markets. The Enterprise Account Manager is the day-to-day point of contact with responsibilities at an operational level. Reporting directly to the Enterprise Account Management Manager, the accountabilities assigned to the incumbent are both individual and shared. The strategic direction of an account will be determined by the Business Development Manager who serves as the account lead and with whom the Enterprise Account Manager will work closely.

Responsibilities:

- Provide sales support as needed for Enterprise Sales Team by representing the eBay operational structure, business unit processes and procedures
- Perform operational due diligence on the merchant client during the sales phase to identify issues or process modifications required. Document Statement of Work for agreed operational support during client contract life
- Provide proactive management of assigned accounts. Outbound calling activities to provide operational information, product support, feature education and product needs assessment should consume as much as 80 per cent of daily activities
- Together with the BDM the EAM will implement the Quarterly Seller Trade Plan by using the marketing tools that are at the Account Managers disposal
- Through rigorous and targeted inventory management identify products that will drive demand of seller's inventory on eBay
- The EAM will be responsible for achieving and exceeding pre-set quarterly sales and growth targets for their assigned portfolio of accounts
- Establish effective working relationships with other managers and product leads within the organization to ensure excellent information flow and feedback on our process, policy and product changes that will affect the Enterprise segment
- Document all communication with accounts, accurately and in a timely manner. Ensure that this communication is being shared with all appropriate internal departments and management
- Analyze and understand the client and their business, including future business direction

Requirements:

- Fluent Spanish and English are essential
- BA or equivalent qualification
- 5+ years related professional account management experience in the Retail or Online sectors
- Direct experience in up selling, cross selling and consulting services
- Experience in analyzing data, trends and client information to identify product or service cross-sale opportunities, prepare reporting or make product or service recommendations
- Direct experience in meeting or exceeding demanding sales/growth targets for an existing client base within a large enterprise environment
- Capacity to develop a clear understanding of strategic vision and translate into solutions and results
- Excellent organizational, communication, influencing & problem-solution skills
- Quality and detail oriented with the ability to understand the level of detail appropriate for the situation
- Ability to develop and maintain professional working relationships
- Must be able to work independently and travel as needed to client sites
- Well-developed sense of urgency and follow through

Accounts Payable - German

Title: Accounts Payable - German
Salary: Negotiable
Location: Ireland, South-West, Cork, Cork
Languages: English, German
Posted: 26th Apr 2012

Job Title: GBS (EMEA) Account Payable Analysts GERMAN SPEAKING

Group Overview
These positions will form part of the GBS Accounts Payable Group in Cork.
It will be an opportunity for the suitable candidates to acquire experience in the Requistion-to-Cheque Cycle as well as interact with EMEA Finance, EMEA AP and Business Operational people.

The group are responsible for the following overall responsibility:
� Supplier Requisition to Cheque Transaction Processing, involving Multi-Currency Invoice Processing

� Matching to PO/SSP Receipts and Payments, using a high-volume ERP system.

� Supplier Statement Reconciliation and Adherence to Internal Control Process.

� Interaction with Suppliers, Purchasing & Bank Personnel.

� Liaison on a day to day basis with the Operational Business, Purchasing/Receiving, Functional/FP&A and Internal/External Auditor Personnel.

� RTC Process System Enhancements and 6-Sigma / CI Process Improvements

Roles and Responsibilities
These challenging roles will entail assisting in completing all the areas of responsibility listed above.

Qualifications/Work Experience
Experience : 1-3 Years in an AP Transactional / Analytical Role
Qualification: Experience in an analyitical role and undertaking a Professional Qualification would be an advantage but not essential .

The Person
Ideally the candidate should have the following qualities:
o Financial/Analytical experience
� Experience 1-3 years in an AP Analyst role similar to EMC
� Knowledge of financial and reporting systems (Oracle and or SAP etc)
� Strong system skills ( MS Office )
� Excellent interpersonal skills
� Sense of Urgency / Accountability / Attention to detail
� English fluency is essential and German, French, Italian, Spanish and
Other languages would be an added advantage.

Technical Support Engineer II (French)

Title: Technical Support Engineer II (French)
Salary: DOE
Location: Ireland, South-West, Cork, Cork
Languages: English, French
Posted: 11th May 2012

Technical Support Engineer II (Avamar)

GENERAL SUMMARY

Avamar is a next-generation backup and recovery product, it employs variable length deduplication during the backup process at the client side. This minimize data sent over the network and dramatically reduces backup times and backup storage.

Regularly provides technical support expertise in a complex information infrastructure environment with the need to integrate EMC products and systems with other EMC and non-EMC computer systems being operated by customers. Ability to convey sophisticated ongoing technical system support is critical to, and an essential component of, both EMC's business operations and the business operations of EMC customers. Applies technical support expertise to independently diagnose and resolve complex customer issues involving unique systems and environments and unique operational issues. Customer requests may be received by Support Centers through automated dial-homes, voice initiated technical calls from Customers, Partners, internal and field EMC employees, Chat and Web support calls. Accepts escalated requests from other technical team members; makes independent decisions to determine service level severity and assess when and how to escalate to other resources. Works with cross functional teams in resolving customer issues; identifies and provides resolutions to a diverse range of technical problems. Acts as a remote customer advocate and provides problem determination to resolve customer issues. Identifies and documents with management to proactively revise current procedures and tools to improve customer satisfaction. Helps develop and participates in training and skills development of others

PRINCIPAL DUTIES AND RESPONSIBILITIES

�Reviews technical solution articles for accuracy and completeness, and give feedback to the authors
�Acts as a remote customer advocate to champion specific customer needs in collaboration with field team
�Understands and uses sphere of influence extending outside of the department
�Participating in and possibly leads conference calls with customers Knows their audience and articulate accordingly
�Participates in eServices content creation (self-service) and maintenance such as Chat, Knowledgebase content, Support forums, etc.; regularly submits content to the knowledge database
�Validates technical information and issues early warning and disseminates information as needed
�Interfaces directly with customers at different stages of problem resolution process including understanding issues customers are facing, communicating plans for resolution, explaining developments, and conveying resolution
�Assesses when it is necessary to engage or escalate to more senior resources to resolve more complex issues
�Manages own schedule of cases, which includes determining priority levels and negotiating and setting expectations with customers
�As a 24X7X365 organization, shift work, holidays, weekends and on-call responsibilities may be required
�Works toward becoming subject matter expert in a particular area or areas
�Mentors and/or coaches less experienced TSEs, Helps develop and participate in presentations and informal training for other TSEs
�Applies systems analysis techniques and procedures to determine hardware or software systems functionality
�Applies technical knowledge to analyze and use highly technical troubleshooting tools and content and analytical practices; uses operational and diagnostic procedures to diagnose and resolve issues in unique and often complex customer environments
�Systematically gathers relevant information and analyzes a broad range of factors while working to diagnose and resolve issues
�Determines which tool(s) to use to resolve issues including running tests and be able to identify when deviation from the available troubleshooting tools and documents is appropriate
�Effectively communicates procedural and technical issues to internal and external customers in a fast paced and customer critical environment
�Maintains a "closed-loop" communication style that ensures proper and consistent documentation in service request case notes; assuring all appropriate individuals are notified of ongoing issues and problem resolution status
�Contributes and develops knowledge-based articles; may perform senior or expert level tasks for assigned products and skills; prepares articles for other TSEs and/or customers regarding technical solutions

SKILLS

�Ability to work in a high-pressure environment.
�Customer Service skill.
�Troubleshooting skills.
�Customer focused.
�Interpersonal skills.
�Presentation skills.
�Understanding of EMC's products and their value added to the customer.

Education Required: Bachelors (Technical)
Experience Required: 2+ years relevant experience

Client Partner - German

Title: Client Partner - German
Salary: basic - commission - bonus - priv med ins
Location: United Kingdom, London, TW20 9AW
Languages: English, German
Posted: 11th May 2012

The Client Partner iscentral to this strategy with the key responsibilities of delivering quality account management and client relationships that ensure existing clients renew their services with growth. The Client Partner�s role is the primary contactaccountable for both the proactive and reactive needs of our clients inrelationship to existing services.

In collaboration with a field based sales executive you will develop an engagement plan that ensures our clients receive a return on their investment through the utilization of their services.

The ClientPartner is an office based role working with all levels of seniority within the client base, including C-level. We leverage astructured process ensuring usage and value of existing subscriptions primarily through telephone based relationships. This role is driven by retentionand activity targets in partnership with field based sales executive.

This dynamic role touches all parts of Gartner�s business and will provide you a great start to a longer term career at Gartner.

POSITION ACCOUNTABILITIES AND SPECIFIC DUTIES

* Maintain a client revenue retention
* Ensure usage of the services purchased by the client
* Through regular interaction develop an understanding of value delivered inrelation to clients business initiatives.
* Actively manages the relationship with the client
* Maintain regular dialogue with existing users of Gartner services to review and plan their relationship needs
* Partner with Field Sales Account Executives on assigned accounts
* Educate the client base in how best to utilize their services
* Introduce clients to the latest Gartner offerings and product enhancements
* Continually stay abreast of new product offers and technology
* Identify up-sell opportunities

DESIRED SKILLS:

* Fluent in English and German
* Experience in Client services driven environment
* Ability to prioritize and handle multiple tasks and requirements from business and Clients perspective
* Ability to problem solve and bring timely resolutionto issues
* Enjoy a challenge
* Results Driven
* Technology sector experience will be an advantage
* Excellent communication and inter-personnal skills
* Highly motivated and goal orientated
* Team player
* Sense of curiosity
* Creative

Turkish Speaking Economy and Government Reporter

Title: Turkish Speaking Economy and Government Reporter
Salary: Competitive
Location: Turkey, Ankara
Languages: English, Turkish
Posted: 23rd May 2012

Bloomberg News is seeking an experienced reporter for economic and political news in Ankara, also assisting with the wider Turkish business and financial story and our overall coverage of the region.

The role requires breaking news, developing contacts among officials in the Turkish government and writing frequent analysis articles appealing to Bloomberg's global audience.

The successful candidate will join our bureau in Ankara and work with colleagues in the government and economy team across the Middle East and in Europe. Candidates should be accustomed to producing clear and comprehensive enterprise pieces, have a record of breaking important stories, and be able to write spot news under real-time deadline pressure. The successful applicant is expected to have the proven ability to make snap decisions about stories that would appear on TOP, Bloomberg's front page.

Requirements:

- A minimum of bachelor's degree in a relevant subject. A journalism qualification or equivalent work experience is desirable.
- Journalism experience is required.
- Experience of working in a real-time news environment is desirable.
- Understanding of Turkey, its economy, politics, history and institutions is essential. Knowledge of the wider region is preferable.
- Fluency in English and Turkish. Other languages such as Arabic, Hebrew and Persian would be useful.

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Technical Support Engineer IV

Title: Technical Support Engineer IV
Salary: �54-�60000
Location: Ireland, South-West, Cork, Cork
Languages: English
Posted: 26th Apr 2012

Position: Technical Support Engineer
Department: Support
Summary of Position:
The Technical Support Engineer (TSE) will work directly with global customers and EMC/Data Domain personnel via e-mail, phone, and remote desktop software to provide technical assistance towards the prompt resolution of complex technical problems. To achieve that, TSE�s work in a collaborative 7x24x365 environment leveraging global resources to reduce the time it takes to provide problem resolution. TSEs will support the full line of Data Domain products within the �Backup and Recovery Systems Division� (BRS).

Value to the Organization:
� All TSEs are advocates for product quality; product usability; and the on-going relationship with our customers.
� TSEs identify, create, and reuse knowledge (KBs) that add value to our customers.
� TSEs provide agility to the EMC/BRS organization vis-à-vis the �Integrated Solutions Network (ISN)� model.
Primary Responsibilities include:
� Answer live incoming phone calls and respond to e-mails to troubleshoot, manage, collaborate and resolve customer problems related to the Data Domain product family.
� Monitor automated product alert e-mails and act on them.
� Create content for the knowledge base through accurate case documentation.
� Assist customers with the upgrade process.
� Process logistics/parts requests.
� Assist customers with standard backup software integration with Data Domain Products.
� Obtain data from customers to get a thorough understanding of customer requirements and problems.
� Interface with customers via e-mail, phone and/or WebEx.
� Analyze logs and core files as needed to work towards resolution of customer issues.
� Work with 3rd party service providers in the process of analyzing and resolving customer issues.
� Generate problem reports in Bugzilla to coordinate with engineering to obtain quick resolutions for customer related issues.

Technical Competency:
� Linux/Unix Systems Administration is critical
� Linux/Unix Internals is a plus
� Core analysis kernel/application
� C-programming
� Knowledge of storage subsystem arrays
� Ability to collect and analyze core file dumps.
Skills Required:
� Excellent oral and written communication.
� Strong interpersonal and problem-solving skills.
� Advanced skills in analytical and problem solving with attention to detail
� Ability to work as an individual or on a team.
� Ability to create clearly documented bug reports as needed.
� Ability to read and understand technical bug reports.
� Self-starter with ability to learn quickly and operate in a fast paced environment.
� Some project management and negotiation skills.
� Ability to identify root cause of an issue (isolate in source code) and write or assist in writing of RCA documents
Behavioral Competencies Required:
Collaborative: Develops cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties.
Results Oriented: Identifies, confronts and overcomes barriers to successful completion of task or project
Customer Oriented: Listens to and anticipates needs of the customer.
Team Player: Works well with a diverse or multi-disciplinary group to achieve a common goal
Adaptable: Capable of adapting to others and new situations; flexible; can handle multiple tasks
Problem Solver: Effective at solving problems, not just defining or complaining about them

Experience Required
3+ years Technical Support experience (Backup, Storage or Networking environment preferred)

Beneficial Education & Certifications
� Bachelors or equivalent working experience.
� CCNA/CCIE
� Red Hat Certified System Administrator (RHCSA)
� MCSA/MCSE

Merchandising Team Leader- North

Title: Merchandising Team Leader- North
Salary: Excellent
Location: United Kingdom, London
Languages: English, Cantonese, Dutch, Finnish, French, German, Italian, Japanese, Mandarin, Spanish, Czech
Posted: 11th May 2012

Role purpose
You will actively participate in generating the maximum sales through the achievement of managing teams that merchandise outlets to standard and by making new and existing customers aware of the pre paid, post pay mobile & Lebara Money services. The sales department is split into 4 divisions �Ethnic Retail� a specialist direct sales, promotional and merchandising team, �National Retail, National Distribution and Wholesaler. The departments are responsible for sales and distribution of Lebara SIM cards and Airtime top up by voucher, on-line or e-top up mechanisms

Key relationships & Direct reports

Internal: Country Manager, Finance, Logistics, Marketing External: Customers, Sales Partners, Competitors, Authorities, Distributors, Agencies, Suppliers Retailers, Distributors

Key accountabilities & Key metrics

You will be responsible for: � Day to day management of your merchandising team � making sure they are living the 4 key Lebara values. � Delivering day to day team performance against set KPI�s � Auditing & coaching your team to achieve set team KPI�s � Merchandising outlets to standard & achieving your own audit / coaching KPI�s � Maintaining relationships with vendors to ensure the company�s POS items are always visible, in the right location and in good condition, as instructed by Lebara Managers � Forecasting Point of sale material & carrying material to fully merchandise stores. � Providing sales leads to sales operations for follow up � Using technology & templates provided to record shop visits � Identifying and qualifying points of sale areas for the company�s products in the ethnic market. � Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives, and monitoring what local competitors are doing. � Promoting the company�s proposition to proprietors of potential vendor locations and negotiate the Merchandising agreement, as instructed. � Working with the sales support team to direct sales & marketing support to vendors. Dealing with sales, as and when required.

Skills and experience

Qualification �A good education with relevant qualifications. �A valid UK driving license Skills: �Customer Focus. �Drive, Enthusiasm & honesty �Excellent communication and interpersonal skills. �The ability to grasp new concepts quickly and generate fresh and innovative ideas. �The ability to multi-task. �Entrepreneurial flair with good risk assessment skills. �An aptitude for teamwork. �The ability to work in an environment that is often pressurised.

Behaviours and personal characteristics

�Hard working �Team player �Customer satisfaction oriented �Tolerant towards team �Responsible �Ethical

French Speaking Global Technical Support Representative

Title: French Speaking Global Technical Support Representative
Salary: Competitive + Benefits
Location: United Kingdom, London, Central London
Languages: English, French
Posted: 23rd May 2012

The Role

Make the most of your IT knowledge in one of the most global and progressive financial environments in the world. Solve issues in areas including Software, Hardware, Biometric Security, Networking and much more, and provide our clients from around the world with the best customer service available. Global Technical Support will give you a chance to use your communication and organizational skills while working with the most powerful tool in the financial industry today.

By solving customers' hardware, software, and networking problems, showing them how they can maximize the benefits from their Bloomberg platforms, and providing outstanding service, you'll be given the opportunity to gain invaluable technical and customer service experience as well as to liaise closely with other departments to generate new ideas, explore new developments, and investigate complex issues. Bloomberg Global Technical Support is an exciting role that offers endless opportunities for individuals that are driven, highly-motivated, and eager to learn.

Responsibilities:

- Day to day support of all our customers in global locations.
- Telephone and remote support of our global customers.
- Knowledge share and updates amongst the team to ensure all team members have the latest information on all ongoing issues

Requirements:

- Business level fluency in English and French
- Experience working in a helpdesk environment
- Proven experience of solving technical issues
- Excellent listening, problem solving and analytical skills
- Outstanding communication skills with the ability to remain calm under pressure and work in a concise, clear and focused manner
- General understanding of IT products and principles

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Customer Support Specialist - Turkish

Title: Customer Support Specialist - Turkish
Salary: Competitive
Location: Hungary, Pest, Budapest
Languages: English, Turkish
Posted: 14th May 2012

* Provide world class customer service and offer solutions to our guests during and after their travels
* Communicate effectively with our customers and suppliers via our primary communication channels
o Inbound / Outbound
o Email
* Share a positive attitude with fellow colleagues, up and down the organizational chart
* Have the ability to work within a shift based working schedule
* Be willing to solicit feedback from your peers as well as remain open to performance based reviews from your supervisors
* Be a quick learner with attention to detail

Required Skills :

* Must be fluent in both Turkish and English
* Have a willingness to learn about the travel industry
* While we prefer a candidate with a degree, it�s not a requirement. Just be a good communicator
* Must be able to type approximately 35 words per minute (French and English)
* Internet savvy
* Fresh graduates are welcome
* Must be flexible to accommodate shift work such as morning, afternoon and weekend shifts

Turkish Speaking Finance Reporter

Title: Turkish Speaking Finance Reporter
Salary: Competitive
Location: Turkey, Istanbul
Languages: English, Turkish
Posted: 23rd May 2012

Bloomberg News is seeking an experienced reporter to cover banking and finance out of Istanbul.

The person will be expected to break news frequently on Turkish banks and insurers, build contacts, write authoritatively about the changing world of finance and contribute to wider regional coverage, including Middle East banking. Knowledge of banking in Turkey, its regulation, financial markets and the country's developing asset management and investment banking industry is essential. Previous business reporting experience at a major newspaper or wire service is preferred.

Requirements:

- Fluency in English and Turkish is essential.
- Minimum bachelor's degree or equivalent experience is essential.
- Previous financial or business journalism experience is preferred.
- Experience of working in a real-time news environment is desirable.
- A proven ability to break news is essential.
- A proven ability to write bigger-picture stories is essential.

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Expense Management Administrator

Title: Expense Management Administrator
Salary: relevant to experience
Location: Poland, ?ódzkie, ?ódz
Languages: English, French
Posted: 14th May 2012

Infosys BPO Poland is one of the biggest players in the outsourcing market, offering advanced and innovative services to its clients worldwide in the field of Finance and Accounting, Purchasing, IT and Consultancy. We are among the largest employers in the Łódź region and employ over 1100 specialists that provide services to clients in 27 countries.

Currently we are looking for the candidate for the position of:
Expense Management Administrator

Key responsibilities:
- Participation in Expense Management transition from Montreal, Canada to Lodz (knowledge transfer, work instruction preparation, practice with Client team) from Lodz location
- Process stabilization in Lodz covering:
o Monitor Credit Card Data Load
o Reconcile & Monitor Expense Accounts
o Manage reporting
o Expense Management Service Desk support (Voice services)
o Ensuring high quality of the process and improvement actions if needed
o Growing into an expert in the Expense Management Process

Requirements:
- Ability to work in the Client time zone, which means on 3 different shifts (2 � 10 pm; 10 pm � 6 am; midnight � 8 am)
- Very good command of English
- French knowledge skills would be an asset
- General knowledge of financial processes (experience in financial areas as an asset)
- Domain knowledge on Expense Management would be an advantage
- Customer and business orientation
- Drive for results
- Ability to prioritize the work, understand the SLA�s, deadlines and implications failure to meet SLA�s

We offer to the candidates:
- Language courses
- Participation in costs of post-graduate studies
- Social benefits
- Work in a multicultural environment
- Work in an young and energetic team
- Well-defined development paths
- Great possibility to start and develop professional career in a global company
- Great opportunity to participate in creation of best class accounting and finance processes
- Unique (for BPO) possibility to get experience in high-end accounting & finance areas: controlling, fiscal and statutory accounting, project management

If you are interested in our offer, would like to start your professional career in Infosys BPO Poland, please do not hesitate to send us your resume today

Italian speaking Technical Support Representative + RELOCATION PACKAGE

Title: Italian speaking Technical Support Representative + RELOCATION PACKAGE
Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Italian
Posted: 17th May 2012

Contract: Permanent - shifts will be scheduled between 8am and 5pm Monday to Friday
Job Start: February 2012

The Company

As a global leader in business process outsourcing, TeleTech helps organizations around the world grow, manage, and optimize their most valuable assets: customer relationships. With offices and operations in 17 countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout Europe, North America, Asia Pacific, Africa, and Latin America.

The Position

As an Italian speaking Technical Support Representative you will support customers in both Italian and English where technical assistance is required. In a contact centre environment, you will use computer-based tools as well as your own problem-solving skills to identify and resolve customer issues with technical products.
You will be the first point of contact for customers both by telephone and email. This will be a perfect opportunity to use your excellent customer service skills to ensure every customer is highly satisfied.
This position offers a comprehensive training program to ensure our successful candidate becomes a product specialist within their particular field and the successful candidate will need to pass a knowledge check at the end of the training period.

You will also have the opportunity to test out the products and suggest improvements to the knowledgebase based on developing trends and customer issues which you have resolved.

Your skills
Essential skills:
� Fluency in written and spoken Italian and English
� Excellent communication skills and telephone manner
� Technical aptitude
� Excellent Customer Service skills and previous experience in providing customer service or technical support

We will highly value candidates who also have:
� An IT related qualification
� Experience in database / customer management systems including excellent attention to detail when inputting and collating information
� Experience of working to high quality assurance standards within a target driven environment.

What we can offer you�

Total Reward package includes:

� Basic plus opportunity to earn bonus of up to £190 per month depending on performance
� Relocation package to assist you in moving to Belfast
� Continuous paid training on the latest technology
� Private Medical Insurance
� Private Pension
� 29 days holiday entitlement + extra entitlements
� On site canteen
� Life assurance
� Eye Care Reimbursements
� Child Care Voucher scheme
� Dental Plan
� Discounted local gym membership
� Free Parking, close proximity to city centre by bus or train
� Potential for rapid career development in many fields and throughout 17 countries!

What's more?

From day one at TeleTech, you'll be part of a dynamic and professional team that supports and encourages you to excel and succeed at every turn. You will also find that we offer clearly defined career paths as well as numerous career-building tools that help ensure you're on the right path to success. These advantages along with a full range of competitive benefits and performance-based rewards make TeleTech a great place to work, and build your career.

Spanish Speaking Customer Support Specialist

Title: Spanish Speaking Customer Support Specialist
Salary: Competitive
Location: Hungary, Pest, Budapest
Languages: English, Spanish
Posted: 11th May 2012

Job Description

Roles & Responsibilities

Provide world class customer service and offer solutions to our guests during and after their travels
Communicate effectively with our customers and suppliers via our primary communication channels
Inbound / Outbound
Email
Share a positive attitude with fellow colleagues, up and down the organizational chart
Have the ability to work within a shift based working schedule
Be willing to solicit feedback from your peers as well as remain open to performance based reviews from your supervisors
Be a quick learner with attention to detail

Required Skills

Must be fluent in both Spanish and English
Have a willingness to learn about the travel industry
While we prefer a candidate with a degree, it�s not a requirement. Just be a good communicator
Must be able to type approximately 35 words per minute (Spanish and English)
Internet savvy
Fresh graduates are welcome
Must be flexible to accommodate shift work such as morning, afternoon and weekend shifts.
EU Pass Holders or HU Nationals can Apply.

Required Experience

Minimum one year of experience in the hotel/travel agency/online business business

Russian Speaking Fixed Income Data Researcher

Title: Russian Speaking Fixed Income Data Researcher
Salary: Competitive
Location: United Kingdom, London, Central London, EC2A 1PQ
Languages: English, Russian
Posted: 23rd May 2012

The Role

We are seeking highly motivated, detail oriented people to join the Global Data European Fixed Income team. This group provides real time market data which is used by our clients to make informed investment decisions. Your main responsibilities will be to update, maintain and process bond data for the EMEA. You will develop relationships with some of the world's largest companies, Lead Managers and Trustees to ensure the accuracy and timely collation of this information.

Responsibilities:

- Updating and processing data onto the Bloomberg database in a timely mannerfor Bonds
- Maintaining and enhancing the existing database
- Responding to client queries regarding the data within assigned market

Qualifications

- Fluency in Russian plus another language is essential
- Keen interest in financial markets
- Bachelors degree or equivalent work experience
- Excellent communication and customer service skills
- Speed and accuracy when processing data
- Experience of processing data is desirable
- Ability to interact with clients within the financial industries

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

SEM / PPC Executive (South Korea)

Title: SEM / PPC Executive (South Korea)
Salary: Competitive
Location: South Korea
Languages: English, Korean
Posted: 11th May 2012

The SEM / PPC Executive (South Korea) will be responsible for the creation, management, analysis and optimization of PPC campaigns in Chinese language in different Search Engines as well as to assist in the marketing decision making.

This position will be working with a PPC Specialist.

The SEM / PPC Executive (South Korea) will have revenue targets and the actions will be driven by these targets. He/she will work in the continuous improvement of current campaigns as well as the implementation of marketing campaigns in areas of opportunity.

Responsibilities:

* Creation of PPC campaigns for Korean language. It�s especially important the keyword research and the ability to create effective text for the Ads.
* Management of key marketing investment accounts in different Search Engines (Naver, Yahoo, Google, Daum) in Korean and English.
* Detailed analysis of ROI and other KPI�s.
* Recommend and implement best practices processes.
* Be accountable to reach the targets
* Research, Analyze, and Problem Solving � He/she will get involved with data audits, competitive research, analysis of web analytics, etc. Additionally, he/she will research best practice strategies for PPC and implement effective strategies to achieve targets.

Skills :

* Korean language
* Excellent verbal and written communication skills in English
* Very good analytical skills
* Ability to manage projects and processes independently
* Demonstrate proactive and solutions-oriented approach towards business problems and process improvements
* Attention to detail and a commitment to data integrity
* Excellent interpersonal skills and demonstrates an ability to work with all levels of management, across different organizations
* Fast learner
* Proficiency in advanced Excel is critical
* Must be organized with the ability to work/manage multiple projects within tight time lines
* Eager and willing to tackle new situations
* Works well under pressure and in a fast paced team environment

Arabic Speaking Emerging Markets Reporter

Title: Arabic Speaking Emerging Markets Reporter
Salary: Competitive
Location: United Arab Emirates, Dubai
Languages: Arabic, English
Posted: 23rd May 2012

Bloomberg News seeks an experienced Islamic Finance and corporate bond market reporter in Dubai. The reporter will be responsible for covering the Middle East bond market, including new bond issues and the secondary market, as well as writing feature stories. The ideal candidate should have experience covering corporate and Islamic finance and have contacts in the industry. The successful applicant should have proven experience in reporting and breaking news for a financial newspaper or real-time news service.

Requirements:
- A bachelor's degree or equivalent work experience is essential
- Experience of covering the corporate-bond and Islamic Finance markets is desirable
- Previous financial journalism experience is essential
- Ability to write quickly and concisely under deadline pressure
- Fluency in Arabic preferred.

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Mandarin Speaking BVAL Evaluated Pricing Senior Analyst

Title: Mandarin Speaking BVAL Evaluated Pricing Senior Analyst
Salary: Excellent
Location: Hong Kong
Languages: English, Mandarin
Posted: 23rd May 2012

The Role:

We are seeking a highly motivated Mandarin speaker to be part of Bloombergs Fixed Income Evaluation and Pricing team. This team is responsible for providing clients with daily Mark-to-Market prices for a variety of fixed income instruments using Bloomberg's in house analytics and proprietary computer models. You will be joining a team of professionals with extensive and proven experience in debt capital markets.

In this role, you will be expected to help support the evaluated pricing product (BVAL) in all areas including client support, running daily quality control checks, and taking responsibility for the daily pricing of your assigned markets.

In addition, you will work closely with the senior evaluators to help test and release new asset classes as we expand the current BVAL areas of coverage.

Requirements:

- Minimum a bachelor degree in finance
- You will need to have a keen interest and a good understanding of the financial markets, in particular fixed income.
- At least 5 years market experience
- Fluency in English is a must, knowledge of Mandarin a plus.
- Proficient user of Microsoft Excel.

This is an exciting opportunity for individuals with experience and understanding of fixed income instruments to aid in the development and supportof Bloomberg's latest and most exciting new product.

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Japanese Speaking AIM Sales Representative

Title: Japanese Speaking AIM Sales Representative
Salary: Negotiable
Location: Japan
Languages: English, Japanese
Posted: 23rd May 2012

The Role

AIM is Bloomberg's Order Management Solution for both traditional buy-side asset management firms and hedge funds, offering a complete global solution for real-time position management, P&L, portfolio modeling, compliance and risk management.

Bloomberg AIM is looking for experienced Sales person in Tokyo. This person will be part of a team and will be responsible for prospecting, generating new sales leads and growth through referrals, cold-calling and market research within your given client base.

You will work closely with prospects to gain a clear understanding of their business needs, and provide consultative solutions to build stronger relationships.

Successful candidates should have a comprehensive understanding of our suite of products and solutions to identify opportunities to educate and position for our client needs.

Qualified candidates should be able to demonstrate credibility with a proven competency and knowledge of the financial services sector and have familiarity with the Portfolio Performance & Risk analytics/Buyside Order management space.

You will also be influencing the direction of our products by providing feedback to Bloomberg's business managers on user workflow demand, competitor intelligence, and market trends.

Qualifications

- Minimum 3+ years of experience in sales
- Strong interest and knowledge in financial markets/banking a must
- Understanding of buy-side business is essential
- Proven new business development, relationship and territory management skills
- Extremely proactive, detailed, responsible and able to work well with a team
- Highly articulate, consultative and confident in sales approach and strategy
- Previous knowledge of OMS or Electronic Trading Systems will be an advantage
- Ability to identify new prospects, to build and to maintain solid client relationships
- Excellent communication and presentation skills
- Fluency in English and Japanese is essential

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Japanese Speaking Global Customer Support Representative

Title: Japanese Speaking Global Customer Support Representative
Salary: Competitive + Benefits
Location: United Kingdom, London, Central London
Languages: English, Japanese
Posted: 23rd May 2012

The Role:

The Global Customer Support Department provides 24/7 support to our clients.

The aim of the department is to provide superior customer service with no wait time. Our model follows the sun so that we always have 2 call centers open at all times providing seamless service. We also provide multi-lingual support to our clients.

In the customer support role, you will gain an introduction to our products and services, our clients, as well as insight into the global financial markets. It is a fast-paced environment and requires the ability to multi task. Good communication and problem-solving skills are necessary to be successful in this role.

Duties:

-Provide superior customer service to our clients on inbound phone calls.
-Transfer customer calls to appropriate staff.
-Outbound calling will be necessary to introduce new clients to Bloomberg.
-Identify, research, and resolve customer issues using proprietary company software.

Qualifications:

-Ability to provide exceptional customer service
-Strong telephone etiquette
-Excellent verbal and written communication skills
-Multi-tasking skills and ability to work well under pressure
-Strong problem solving skills
-Ability to be a team player
-It is essential that you are fluent in English and Japanese
-Experience in a call center environment a plus

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

PPC (SEM) Specialist - Hungary

Title: PPC (SEM) Specialist - Hungary
Salary: Competitive
Location: Hungary, Pest
Languages: English, Hungarian
Posted: 11th May 2012

The PPC (SEM) Specialist will be responsible for driving improvements in the PPC campaigns by doing analysis, testing new features and strategies and leading the implementation.

Reporting to the PPC Manager the PPC (SEM) Specialist will work with the rest of the PPC team in order to understand the different particularities for every market and every Search Engine.

The improvement in the KPI�s results will guide the PPC (SEM) Specialist actions.

Required Skills:

* Be accountable to reach targets related to KPI�s improvement.
* Must be organized with the ability to work on and manage multiple projects within tight time lines
* Works well in a fast paced team environment
* Must have stategic thinking with focus
* Ability to see how things are connected and to treat separately non-connected issues.
* Attention to detail and a commitment to data integrity
* Very good analytical skills
* Proficiency in advanced Excel
* Excellent verbal and written communication skills in English
* Preferably be Google Adwords Certified

Required Experiences:

* At least 2 years of PPC experience, directly managing campaigns (at least in Google Adwords
* Demonstrated ability to manage projects and processes independently
* Demonstrated proactive and solutions-oriented approach towards business problems and process improvements

Hungarian Speaking Data Analyst

Title: Hungarian Speaking Data Analyst
Salary: Negotiable
Location: Hungary, Pest, Budapest
Languages: English, Hungarian
Posted: 23rd May 2012

The Role

We are seeking articulate, highly motivated, detail oriented individuals to join the Data Acquisition team. Based in the Budapest office you will work directly with local financial institutions as well as financial data providers across Eastern Europe.

The Data Acquisition team is responsible for the integration and maintenance of inbound pricing data and research, and ensuring that the information is fast, reliable, and accessible across the Bloomberg platform. Your work will provide our customers with comprehensive information across all Money Markets, Foreign Exchange, and Fixed Income asset classes in the region.

Responsibilities:

- Inputting OTC pricing content onto the system and maintaining the data to meet market standards
- Taking ownership of the relevant local markets from a data perspective: performing data quality checks on the Bloomberg system to ensure pricing and research updates are accurate, timely and consistent with the markets
- Coordinating and testing the installation of real-time pricing feeds with our clients
- Managing new feed implementations and liaising with new contributors of Bloomberg data
- Building close working relationships with existing pricing and research contributors, and providing them with technical support
- Managing internal/external queries and requests within a time-sensitive market

Qualifications:

- Bachelor Degree in Finance/Business or in related discipline; or equivalent work experience
- Excellent communication and customer service skills
- Strong IT skills, specifically with Excel
- Must be able to work in a close team environment as well as independently
- Must be organized, detail-oriented and have the ability to multitask
- Fluency in English and Hungarian is essential; fluency in a second Eastern European language is preferred.

In order to be successful in this role you will be required to learn the local market conventions and be able to establish working relationships with our local clients and contributors.
Please note that this role is a 6 month fixed term contract with the possibility of an extension.

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Customer Service Representative - Community Watch (fluent French & English essential)

Title: Customer Service Representative - Community Watch (fluent French & English essential)
Salary: Attractive
Location: Ireland, Dublin Region, Dublin, Dublin 15
Languages: English, French, Italian
Posted: 2nd May 2012

Overview:

As part of the Community Watch Team you'll be responsible for supporting the needs of our members and ensuring we provide a clean and safe site on which to trade. Knowledge of the eBay either through your own activity on the site or through your current role is an advantage and will assist in career progression. Your daily tasks will draw upon your technical and analytical ability as you review reports and address member concerns. Your proactive nature will be key to ensure your success. As a direct contact for our members you will represent eBay to a high standard of professionalism to the eBay community. We are contacted by our members through various channels including email, forums and item reports.

Responsibilities:

- Supports the daily needs of our members on a wide variety of queries, ensuring their resolution and satisfaction
- Works with members in overcoming challenges they may face in listing their items for sale and addressing their concerns on why their item was removing. Also provides education to members on policies
- Has a through understanding of customer priorities, and identify key improvement areas
- Provides feedback on emerging issues on the site
- Ensures that we are providing the safest and cleanest site possible for the community

Requirements:

- Previous customer service experience is required, either in person or in a call centre
- General understanding of eBay. Applicants who use eBay to buy or sell are ideal
- Ability to work in different department specific communication channels (eg. email, mail, fax, phone)
- Phone experience
- Available to work late and weekend shifts
- Good Computer Knowledge - experience with all Microsoft Office programs and Internet
- Good typing skills
- Must be fluent in French, English & at least one other European Language among Italian, Spanish, Polish, Dutch
- Leaving certificate or the equivalent
- College or university experience is advantageous

Order to Cash Specialist with Czech or Slovak language

Title: Order to Cash Specialist with Czech or Slovak language
Salary: Competitive
Location: Poland, ?ódzkie, ?ódz
Languages: English, Czech, Slovak
Posted: 14th May 2012

Infosys BPO Poland is one of the biggest players in the outsourcing market, offering advanced and innovative services to its clients worldwide in the field of Finance and Accounting, Purchasing, IT and Consultancy. We are among the largest employers in the Łódź region and employ over 1200 specialists that provide services to clients in 27 countries.

Order to Cash Specialist with Czech or Slovak language

Key responsibilities:
- Releasing blocked customer orders
- Active monitoring of aged receivables in search for items to be collected from customers
- Proactive collection to ensure timely payments from customers
- Making business to business collection calls and negotiating with customers on overdue invoices
- Preparation of documents required in legal collection process and seeking support of external agencies
- Ownership for customers� accounts maintenance in accounting system
- Customers� queries resolution
- Preparation of provisions and write-offs for debt not possible to collect
- Building positive relations with international customers
- Performing Credit Assessment for existing and new customers
- Contact with customers for payment details

Requirements:
- Good command of English and Czech or Slovak language
- Background in finance and accounting and SAP experience would be an asset
- Excellent communication skills
- Assertiveness and negotiation skills
- Strong result orientation & ability to set up own goals
- Sense of ownership
- Stress resistance
- Work discipline

We offer to the candidates:
- Career in the multinational company
- Unique opportunity to take part in international projects and gain experience with various fields
- External and internal training programme
- Salary adequate to your competencies
- Choice of social benefits

If you are interested in our offer, would like to start your professional career in Infosys BPO Poland, please do not hesitate to send us your resume today

FX/FX Electronic Trading Business Manager

Title: FX/FX Electronic Trading Business Manager
Salary: Competitive
Location: United Kingdom, London, Central London
Languages: English
Posted: 23rd May 2012

The Role

Bloomberg FX extends the offerings of the BLOOMBERG PROFESSIONAL service by providing a full suite of Foreign Exchange functionality including global FX news, data, analytics, electronic trading and position keeping.

The Bloomberg FX team is looking for a qualified Business Manager for its core FX product, including FX electronic trading. This position carries a high level of visibility and responsibility.

Applicants should possess a deep body of knowledge and experience in the FX markets at either a bank or an electronic trading vendor. The candidate should have a strong understanding of the financial markets, the trading process, the competitive landscape, and STP or OMS connectivity.

We are looking for self-driven professional with proven product management experience, who can provide solutions to help manage our existing client business as well as expand on our current offerings.

Responsibilities will include:

- Leading the FX Business team to develop Bloomberg's compelling/winning FX business strategy by bringing visionary ideas and deep market insight to the table
- Clearly articulating that strategy in our business plan, in senior management presentations, and in formal and informal communications across the firm, as well as with appropriate customers, to ensure that all stakeholders are bought into the plan
- Working closely with customers, prospects, and Bloomberg�s sales force to understand customer needs and to identify and prioritize emerging marketplace trends
- Managing the flow of in-bound product development requests, using excellent judgment to set clear and effective priorities for work to be done, and aggressively managing expectations with clients and Sales on timelines
- Expressing Bloomberg's FX product strategy in well-thought-out, innovative, and intuitive product designs while working on a daily basis with Bloomberg's R&D department to drive and oversee the development of our FX product set
- Working closely with Marketing and Sales on rollout of new products and enhancements and implementing overall FX strategy to further our FX franchise

Qualifications:

- Proven and significant experience in overseeing product development from a business level and working effectively with programmers to build and deliver a world-class product to customers
- Deep understanding of the current functioning of the FX market, including electronic trading and market conventions
- 7+ years of experience in FX -- on sell-side, buy-side, or at a vendor -- ideally in business/product management role
- Ability to rapidly assimilate detailed knowledge of, and develop strategy around, a wide range of solutions, on a global scale
- Strong understanding of the companies participating in the FX market
- Understanding of a clients workflow and the foreign exchange process; strategy management, compliance, financing, trade settlement, portfolio analysis, order management and electronic trading
- Prior experience using the Bloomberg Professional is preferred
- Must be available for domestic and international travel

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Russian Speaking Customer Support Specialist

Title: Russian Speaking Customer Support Specialist
Salary: Competitive
Location: Hungary, Pest, Budapest
Languages: English, Russian
Posted: 11th May 2012

Job Description

Roles & Responsibilities

Provide world class customer service and offer solutions to our guests during and after their travels
Communicate effectively with our customers and suppliers via our primary communication channels
Inbound / Outbound
Email
Share a positive attitude with fellow colleagues, up and down the organizational chart
Have the ability to work within a shift based working schedule
Be willing to solicit feedback from your peers as well as remain open to performance based reviews from your supervisors
Be a quick learner with attention to detail

Required Skills

Must be fluent in both Russian and English
Have a willingness to learn about the travel industry
While we prefer a candidate with a degree, it�s not a requirement. Just be a good communicator
Must be able to type approximately 35 words per minute (Russian and English)
Internet savvy
Fresh graduates are welcome
Must be flexible to accommodate shift work, such as morning, afternoon and weekend shifts
EU Pass Holders or HU Nationals can Apply

Required Experience

Minimum one year of experience in the hotel/travel agency/online business business

German Speaking TV Reporter

Title: German Speaking TV Reporter
Salary: Competitive
Location: Germany, Berlin
Languages: English, German
Posted: 23rd May 2012

The Role:

Bloomberg TV seeks a Berlin or Frankfurt based reporter to further cover the biggest business stories in Europe's largest economy. The successful applicant will be adept at breaking news and will have experience of live reporting and packaging prerecorded stories.

Knowledge of the economy, financial markets and business is essential as is fluency in English and German. The ideal candidate will be used to distilling the most important information from the region for Bloomberg TV's international audience. The reporter will also have proven track record of producing enterprise stories with a strong contact base.

Qualifications:

* Bachelor's degree or equivalent experience
* Journalism qualification is desirable.
* Experience of covering finance is essential.
* Experience of working in a real-time news environment is a plus.
* Broadcast journalism experience is essential.
* Fluent written and spoken German and English is essential

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Call centre Trainer - German Speaking

Title: Call centre Trainer - German Speaking
Salary: Negotiable
Location: United Kingdom, London, Central London
Languages: English, German
Posted: 17th May 2012

Job Description & Person Specification

Role: Trainer
Reporting to: Training Manager
Location: London

Company Profile

Lycatel is the global market leader in the prepaid international calling card market present in 16 countries worldwide. Lycatel offers a broad product portfolio comprising of prepaid telephony solutions including calling cards, mobile services (MVNO), carrier to carrier wholesale services and residential indirect access services. In 2006, Lycatel launched Lycamobile, our flagship mobile brand. Present in 14 markets, Lycamobile continues to grow rapidly, attracting over 6.5 million customers already with further market launches planned throughout 2011 and 2012. Through a relentless focus on providing voice quality by partnering with over 200 global telecommunications carriers, the Lycatel brand serves its growing base of over 9 million customers within expatriate and ethnic global niche segments that want to make low cost international calls.

The Role -

Working within a busy professional telecoms based call center, ensuring throughput from new joiners to fully trained customer service agents with language specific product knowledge.

Key Responsibilities:
� Liaise with Product Managers and Operations team in devising appropriate Training Plans - including the design, delivery and evaluation for project specific training
� Knowledge and experience of training needs analysis, learning process/styles (including measurement) with the ability to translate learning needs into workable courses.
� To design and deliver ongoing coaching, training and retraining for all customer service agents. (soft skills based training)
� Ability to source information and disseminate into Mandatory / Good to know information.
� Administration and reporting on training activity within the call center.

Person Specification:-
� Proven success in training/ coaching/ development focused role - ideally in a call center environment or similar.
� Strong communicator with an influential style - with the confidence to effectively communicate to all levels. Including proven success working with clients and internal stake holders to develop creative, innovative, and effective training/ coaching materials and methodologies that are relevant to call centre.
� Ability to write, deliver and evaluate training plans and to talk confidently about training strategies.
� Ability to multi task and manage time effectively.
� Knowledge/experience of conducting complex TNA�s, managing learning styles.
� Highly knowledgeable about the contact centre industry, with the ability to critically review existing systems and implement standard processes to deliver a high level of service to both our internal and external customers.
� Positive with a can do attitude.
� Must be fluent �German Language as well have excellent English Communication skills.
� Effective communication and presentation capabilities to all levels.
� Maintain reports within all Microsoft applications.
� Must be familiar with CRM�s.
� Ability to deal with all situations calmly and efficiently.
� Ability to work under pressure in a demanding work environment.
� Must be decisive and have excellent interpersonal and people skills.
Working requirements
� Flexibility with shift patterns is required to ensure support across operational hours � 8am to 10 pm
� Rolling shift patterns are 5 days out of 7 (40 hrs./week) , including weekends whenever required.

Strategic Risk Quantitative Researcher

Title: Strategic Risk Quantitative Researcher
Salary: Negotiable
Location: USA, New York
Languages: English
Posted: 23rd May 2012

Strategic Risk Research (SRR) is responsible for Bloombergs research and development effort for cutting edge risk models. Current projects include the implementation of counterparty risk models and other models for the Enterprise Risk system. Other SRR projects involve developing regime switching models, formulating early warning crisis detection models, and implementing robust risk measures for stressed markets.

The Role

SRR quantitative researcher will be hands-on implementers in the build out of our new risk models. This person will participate in the development and implementation of a counterparty risk model and other models for Enterprise Risk. This person will also participate on an as-needed basis in the other SRR projects.

Qualifications:

The ideal candidate will have at least 2-5 years of experience developing risk models, experience in credit risk, and a strong mathematics / statistics background. Other qualifications include:

-Practical experience in risk management and models
-Knowledge of statistical estimation techniques and optimization
-Experience in programming and statistical and prototype software packages (Matlab, Excel)
-Masters degree or higher in science, math, or CS

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Indonesian Speaking Financial Information Analyst

Title: Indonesian Speaking Financial Information Analyst
Salary: Competitive
Location: Singapore
Languages: English, Indonesian
Posted: 23rd May 2012

The Role:

Singapore Global Data is seeking highly motivated individuals to join their Fundamentals, Earnings and Estimates team. This group provides real time market data which is used by our clients to make informed investment decisions. The primary responsibilities will be to analyze, maintain and process data for companies within the Singapore region.

The individuals will be responsible for working through the entire life cycle of company data on the Bloomberg terminal. This entails working with the analyst estimates of a company's future performance to company earnings releases and in-depth fundamental research on company accounts.

We are looking for dedicated, self starting candidates with a passion for the financial markets. The individuals must also possess good communication skills to interact with market players, Sales, News and other business units to gather feedback for product development.

Qualifications:

- Bahasa Indonesia speaker required
- At least 2 to 3 years of relevant experience
- Degree in Accounting/Finance and experience working with Accounting/Financial
Statements preferred
- MBA/CFA a plus
- Effective research and analysis skills
- Capable of handling multiple tasks simultaneously
- Ability to interact with clients within the financial industry
- Commitment to enhancing and developing products

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Helpline Officer - German

Title: Helpline Officer - German
Salary: Not Disclosed
Location: Ireland, Dublin Region, Dublin
Languages: English, German
Posted: 23rd May 2012

Helpline Officer - German

The Helpline Officer must anticipate and meet the needs of our external clients worldwide, including Expatriates, Brokers and Medical Providers as well as coordinating interdepartmental work, consistently delivering a high quality service and committing to continuous improvements.

Allianz Worldwide Care Profile
Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world?s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries. Based in Park West, Dublin 12, Allianz Worldwide Care employs over 600 employees in 16 countries.
Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its ?Clear to Zero? claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.

Key Responsibilities

Commit to the department's service standards, including a 24 hours turnaround for all written communication and a target call abandon rate of 2%
Develop extensive and sound product knowledge in order to provide timely and accurate information to our clients
Assist our in-house medical team in coordinating client's hospital admissions, evacuations, repatriations and other cases as required
Multi-tasking of daily assigned workload as well as ad hoc assignments and follow up on individual cases
Responsible for providing outstanding customer service to clients and ensuring customer satisfaction and retention
Work within our rotating shift patterns ? including night shifts and weekend work. Helpline employees receive a 30% shift allowance in addition to the base salary

Experience Required

Experience in a customer focused role , in a an administrative capacity
Previous experience in call centre environment would be beneficial
Experience working in pressurized environment with tight deadlines
Strong Knowledge of Microsoft Office ( Excel, Word)

Essential Requirements

Applicants must be flexible to work within our rotating shift patterns
Valid EU work permit with the ability to work full time year round
Fluency in English and German

Behavioural Competencies

Customer focused
Strong communication (verbal & written)
Ability to work effectively within a team environment
Honesty and Integrity
Ability to work under pressure
Results driven and solution oriented

Technical Competencies
Strong Knowledge of Microsoft Office ( Excel, Word)

Starting Salary ?25,000 per annum rising to ?36,000 reflective of length of service. An additional 30% shift allowance also applies for this role. Once employed by Allianz Worldwide Care we feel that the contribution of our officers increases considerably with service and we think it is only fair to recognise this within our salary scales. Therefore, we commence salary increases for Officers following 18 months service with increases continuing to apply for up to 5 years service as follows: 18 months service ?2,000, 2.5 years service ?3,000, 3.5 years service ?3,000, 5 years service ?3000.

The successful candidate will have the opportunity to work in growing multicultural company committed to empowering its employees and furthering their development. A competitive remuneration and benefits package is offered, including healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club and support for professional studies.

To learn more about us please visit

www.allianzworldwidecare.com/movie

Allianz Worldwide Care is an Equal Opportunities Employer

Korean Speaking Analytics Representative

Title: Korean Speaking Analytics Representative
Salary: Competitive
Location: South Korea, Seoul
Languages: English, Korean
Posted: 23rd May 2012

The Role:

Are you interested in the worlds of finance, news or technology?
Bloomberg invites you to apply for Bloomberg Analytics Boot Camp!
This 2- day program is designed to expose undergraduate students to Bloomberg's Financial Sales and Analytics department. You will be immersed in a range of topics, including fixed income and equity fundamentals, interest rates and derivatives as well as leadership and networking activities with Bloomberg professionals.

You will learn from some of the best instructors in the industry and apply this knowledge in a practical fast-paced business environment. After attending Bloomberg Analytics Boot Camp, you will have an understanding of the Bloomberg Professional® Service and potentially will have the chance to interview for a full time spot in our Sales and Analytics department.

About the Analytics Department

The Analytics department is Bloomberg's central portal for customer support inquiries as well as the beginning of the analytics and sales training program. Analytics generalists and specialists are responsible for providing accurate, real-time responses in order to consistently surpass expectations of our customer and develop better Bloomberg users. By effectively listening and responding to the needs of the market, we are able to provide an outstanding service, while building intelligent and creative employees capable of growing within our organization.

Eligibility

You are eligible if you meet the following requirements at the time of application:
-You are currently enrolled in college as a rising junior/senior
-You are interested in a career in business and/or finance
-Must be able to attend the Boot Camp from May 5 - 6, 2012

Qualifications:

-On track for a Bachelors Degree with stated academic achievement
-Strong demonstrated interest in the worlds of finance, news or technology
-Desire and flexibility to learn and grow in a fast-paced environment
-Excellent verbal and written communication skills
-Multi-tasking skills
-Ability to work well under pressure
-Strong critical thinking and problem solving skills
-Team player
-Fluency in Korean and English

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Japanese Speaking Consumer Reporter

Title: Japanese Speaking Consumer Reporter
Salary: Excellent
Location: Japan, Tokyo
Languages: English, Japanese
Posted: 23rd May 2012

The Role

Bloomberg seeks a reporter in the Tokyo office to join the Consumer News team, covering a beat that includes retailers, food and beverage makers, fast-moving consumer goods, clothiers and shoemakers, theme parks, gambling and the tobacco industry. Knowledge of the industry as well as Japan's economy and financial markets is essential. A minimum of three years of business reporting at a major media outlet is preferred. Proficiency in English and Japanese is required.

The reporter will break news on issues such as acquisitions, company strategies and plans including stock offerings and capital spending. He or she will also write features that will include in-depth articles on broad themes and profiles of newsmakers.

Necessary skills include the ability to write clearly and concisely under deadline pressure while being able to step back and see the bigger picture and do same-day analysis of breaking news. The ability to work calmly in a high pressure environment and to cooperate with colleagues in Japan and abroad is a requirement.

Qualifications

- A Bachelor's degree or equivalent experience
- Journalism experience is essential
- 3 years or more experience in business reporting at a major media outlet
- Knowledge of the industry as well as Japan's economy and financial markets
- Experience of working in a real-time news environment is a plus
- Ability to write quickly and concisely under deadline pressure
- Fluency in English is essential
- Proficiency in Japanese is preferred

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Invoicing and Cash Analyst - Italien

Title: Invoicing and Cash Analyst - Italien
Salary: �27 - �30000
Location: Ireland, South-West, Cork, Cork
Languages: English, Italian
Posted: 26th Apr 2012

Job Title: 1 GBS Invoicing & Cash Analyst � International Credit & Collections � 6 month Contract - Italien

Reporting To: Manager International Credit & Collections

Group Overview: Reporting to the Manager of Credit & Collections, the job will involve supporting the management & control of the billing and cash applications for specific EMC�s International Subsidiaries and EMC customers. The position will also involve in assisting driving the collections activity in the Credit & Collections Department. The role will entail development of relationships with key internal stakeholders, to resolve A/R issues in a timely manner, ensuring that EMC AR ledger is maintained with the highest level of integrity and is compliant with all SOX guidelines.

Roles and Responsibilities

� Daily Billing/Invoicing
� Management of collections procedures in support of EMC�s Int�l Cash, Over 60�s and DSO targets.
� Prepare reports to aid management and perform account and customer reconciliations as necessary
� Develop solid relationships with key internal stakeholders, acting as a point of escalation for problem resolution.
� Minimise on account balances, and facilitate dispute resolution, through leverage of professional relationships with EMC partners & customers
� Support projects and tools used by Credit & Collections teams, and where possible, develop process improvements in own area.
� Work with GBS organization and participate in ad hoc assignments in order to support standardised Credit & Collections processes & procedures across regions

Qualifications/Work Experience

� 2 / 3 years experience in a finance/credit/accounts receivable environment.
� Language a preference
� Experience of working with computing and accounting systems.
� Experience of working in a detail environment where accuracy and timeliness are essential.

The Candidate

� Ability to work on own initiative and meet deadlines.
� Have strong analytical, interpersonal and communication skills.
� Works well in a team environment.
� Excellent organisation skills with proven abilities with regard to accuracy and attention to detail.
� Willing to be flexible at peak times (Month/Quarter end).

Customer Service Representative (French speaking) + RELOCATION PACKAGE

Title: Customer Service Representative (French speaking) + RELOCATION PACKAGE
Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 17th May 2012

About Teletech

As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in 17 countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America

We are currently recruiting for a French speaking Customer Support Representative to join the expanding team of our client, a leading automotive company. We are looking for someone dynamic and friendly, with a positive attitude and outstanding interpersonal skills.

In this role you will act as a Brand Ambassador and will be the first point of contact for customers and dealerships in responding to telephone and email queries.
We strive to offer the very best levels of customer service and believe that �what we say and how we say it� leaves a lasting impression with our customers. Therefore we will provide you with all the necessary tools, training and confidence needed to do a great job.
The ideal candidate will be someone who has excellent attention to detail, communicates well verbally and in writing, coupled with an excellent telephone manner.
Essential skills:

� Fluency in written and spoken French
� Fluent English
� Excellent people skills and the ability to develop great relationships with customers and dealerships

We will highly value candidates with:

� Experience in telephone and email based customer service
� A positive attitude towards learning new skills, adapting to change and multi tasking
� Experience of using databases and online systems

Total Reward package includes:

� Basic salary plus with performance related bonus
� Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).
� Continuous paid training on the latest technology
� Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements
� Private Pension and Life assurance
� Childcare voucher scheme
� On site canteen
� Discounted SKY TV and local gym membership
� 29 days holiday entitlement + extra entitlements
� Free Parking, close proximity to city centre by bus or train
� Potential for rapid advancement in many fields, and throughout 17 countries!

Medical Services Advisor (Nurse) - Spanish and Italian

Title: Medical Services Advisor (Nurse) - Spanish and Italian
Salary: Not Disclosed
Location: Ireland, Dublin Region, Dublin, Dublin 12
Languages: English, Italian, Spanish
Posted: 23rd May 2012

Medical Services Advisor (Nurse) - Spanish and Italian

Allianz Worldwide Care Profile
Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependents, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world?s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries. Based in Park West, Dublin 12, Allianz Worldwide Care employs 600 staff.

Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its ?Clear to Zero? claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.

Key Responsibilities

Preauthorization of in-patient treatment.
Aggressive cost containment through tight adjudication, correct evaluation of medical appropriateness and successful negotiation.
Case management of complex cases.
Maintain relationships with brokers/clients/providers.
Medical claims reviews

In line with our plans to provide 24 /7 service to our insured members this role will involve working night and weekends on a rotational basis.
Experience Required

Minimum of 3 years professional clinical experience in a multi-practice operation or hospital.
Exposure to administrative functions.
Sound medical knowledge suitable
Must have fluency in English, Spanish and preferably Italian

Behavioural Competencies

Customer focused
Strong communication (verbal & written)
Ability to work effectively within a team environment
Honesty and Integrity
Ability to work under pressure
Ability to prioritise workload and manage time effectively
Highly motivated and proactive
Results driven and solution orientated

Technical Competencies

Strong Knowledge of Microsoft Office ( Excel, Word)

The successful candidate will have the opportunity to work in growing multicultural company committed to empowering its employees and furthering their development. A competitive remuneration and benefits package is offered, including healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club and support for professional studies

To learn more about us please visit
www.allianzworldwidecare.com/movie
Allianz Worldwide Care is an Equal Opportunities Employer

Customer Service Representative (Norwegian speaking) + RELOCATION PACKAGE

Title: Customer Service Representative (Norwegian speaking) + RELOCATION PACKAGE
Salary: £Basic salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Norwegian
Posted: 17th May 2012

About Teletech

As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in 17 countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America

We are currently recruiting for a Norwegian speaking Customer Support Representative to join the expanding team of our client, a leading automotive company. We are looking for someone dynamic and friendly, with a positive attitude and outstanding interpersonal skills.

In this role you will act as a Brand Ambassador and will be the first point of contact for customers and dealerships in responding to telephone and email queries.
We strive to offer the very best levels of customer service and believe that �what we say and how we say it� leaves a lasting impression with our customers. Therefore we will provide you with all the necessary tools, training and confidence needed to do a great job.
The ideal candidate will be someone who has excellent attention to detail, communicates well verbally and in writing, coupled with an excellent telephone manner.
Essential skills:
� Fluency in written and spoken Norwegian
� Fluent English
� Excellent people skills and the ability to develop great relationships with customers and dealerships

We will highly value candidates with:
� Experience in telephone and email based customer service
� A positive attitude towards learning new skills, adapting to change and multi tasking
� Experience of using databases and online systems
Total Reward package includes:
� Basic salary plus with performance related bonus
� Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).
� Continuous paid training on the latest technology
� Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements
� Private Pension and Life assurance
� Childcare voucher scheme
� On site canteen
� Discounted SKY TV and local gym membership
� 29 days holiday entitlement + extra entitlements
� Free Parking, close proximity to city centre by bus or train
� Potential for rapid advancement in many fields, and throughout 17 countries!

Senior Strategic Counterparty Risk Researcher

Title: Senior Strategic Counterparty Risk Researcher
Salary: Negotiable
Location: USA, New York, New York
Languages: English
Posted: 23rd May 2012

Strategic Risk Research is responsible for Bloombergs research and development effort for cutting edge risk models. Current projects include the implementation of counterparty risk models for the Enterprise Risk system. Other projects involve the use of fat tailed distributions in risk models, developing regime switching models, formulating early warning crisis detection models, and implementing robust risk measures for stressed markets.

The Role

Senior SRR quantitative analysts will be hands-on researchers in the build out of our new risk models. This senior member will manage and lead the development and implementation of a counterparty risk model. This model will eventually form part of the Enterprise Risk System.

Additional duties may include speaking at Bloomberg client seminars and other conferences to promote our research and writing articles on risk methodology for various internal publications.

Qualifications:

The ideal candidate will have at least 10 years of experience in quantitative finance including the development counterparty risk models and an exceptionally strong mathematics / statistics background. In addition to quantitative skills the candidate should have a good knowledge of ISDA agreements and counterparty risk regulations. Other qualifications include:

-Team leadership and project management skills
-Deep experience in market and credit risk
-Knowledge of statistical estimation techniques and optimization.
-Experience interfacing with IT for implementation
-Experience in programming and statistical and software packages
-Excellent writing and speaking skills
-Advanced degree in science or math

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Inside Sales Systems Engineer with German

Title: Inside Sales Systems Engineer with German
Salary: Negotiable
Location: Ireland, South-West, Cork, Cork
Languages: English, German
Posted: 11th May 2012

The VMware Inside Sales System Engineer (SE) plays a critical role in building and sustaining customer relationships while driving the adoption of VMware solutions to surpassing our revenue goals. The SE works very closely with Inside sales (IS) teams to build long-term business relationships within assigned accounts. The SE is a high impact, very visible role responsible for ensuring pervasive enterprise adoption of VMware software and solutions, and closing enterprise transactions within assigned accounts

Role Description:

Provide support to the VMware Inside sales team in pursuit of virtual infrastructure business opportunities. Gain customers�/prospects' technical recommendation to develop a business relationship with VMware and its channel partners. Expected to help define, accelerate and close transactional and enterprise business within a geographic territory or defined set of accounts. Must perform a variety of tasks including:

�Regular training and support to all IS teams
�VMware product overviews to customers via webex
�Customised presentations and demonstrations based on opportunity
�Qualification of partner and IS opportunities
�Drive specific campaigns with IS and its customer base to drive incremental revenue
�Drive specific campaigns with Channel partners
�Working extremely closely with IS sales management to help drive Internal sales strategy

Performance Objectives

Enablement of EMEA Inside Sales team � enabling them to become self sufficient at VMware messaging and selling. This includes:

Pre- Sales Support:

Become the technical focal point for the Inside Sales team to answer transactional pre-sales questions via email/phone support (SLA�s TBD)
Establish and keep updated a central repository of all relevant pre-sales information, which can be leveraged by the IS team for standard FAQ�s. The objective here is to make the IS team as self-sufficient as possible in answering standard tech questions freeing the Inside SE to focus on supporting the larger more complex opportunities.

Evangelize:

Drive the adoption of VMware solutions within Named accounts moving current installations from departmental to enterprise

�Work with IS named acct team to profile/identify likely enterprise prospects/scalers from named acct lists
�Provide expert technical pre-sales support including case studies from existing customers within similar industries for those identified enterprise prospects/scalers
�Join IS team on scheduled calls with those identified enterprise prospects/scalers to evangelise the solutions proposed
�Engage effectively with the VMware SE organization, leveraging best practice from same to actively provide best of breed support to the IS team

Training

�Present VMware vision, strategy and product roadmaps to Inside Sales Teams
�Train IS team on all new VMware technologies going forward where formal training is not provided by the VMware training organization
�Responsibility for maintaining logs of all required product training certifications for IS team
�Creating and maintaining lab environments for hands on training for Inside Sales team and product demos for on-site customer visits

Competencies

�Highly motivated self starting pre sales professional with an understanding of the sales process.
�Multiple years in a similar position with either a hardware or software sales company
�Experience and appreciation of the requirements of customers and partners when deploying large and small scale virtualization projects
�Educated to degree level preferred
�Proven track record of supporting and delivering in the pre-sales process to either partner organisations or end users
�Fluent in English and German

SEM / PPC Executive (Japan)

Title: SEM / PPC Executive (Japan)
Salary: Competitive
Location: Japan
Languages: English, Japanese
Posted: 11th May 2012

The SEM / PPC Executive (Japan) will be responsible for the creation, management, analysis and optimization of PPC campaigns in Japanese language in different Search Engines as well as to assist in the marketing decision making.

This position will be working with a PPC Specialist.

The SEM / PPC Executive (Japan) will have revenue targets and the actions will be driven by these targets. He/she will work in the continuous improvement of current campaigns as well as the implementation of marketing campaigns in areas of opportunity.

Responsibilities:

* Creation of PPC campaigns for Japanese language. It�s especially important the keyword research and the ability to create effective text for the Ads.
* Management of key marketing investment accounts in different Search Engines (Yahoo, Google) in Japanese and English.
* Detailed analysis of ROI and other KPI�s.
* Recommend and implement best practices processes.
* Be accountable to reach the targets
* Research, Analyze, and Problem Solving � He/she will get involved with data audits, competitive research, analysis of web analytics, etc. Additionally, he/she will research best practice strategies for PPC and implement effective strategies to achieve targets.

Skills:

* Japanese language
* Excellent verbal and written communication skills in English
* Very good analytical skills
* Ability to manage projects and processes independently
* Demonstrate proactive and solutions-oriented approach towards business problems and process improvements
* Attention to detail and a commitment to data integrity
* Excellent interpersonal skills and demonstrates an ability to work with all levels of management, across different organizations
* Fast learner
* Proficiency in advanced Excel is critical
* Must be organized with the ability to work/manage multiple projects within tight time lines
* Eager and willing to tackle new situations
* Works well under pressure and in a fast paced team environment

Claims Officer - Health Insurance (Brussels)

Title: Claims Officer - Health Insurance (Brussels)
Salary: Not Disclosed
Location: Ireland, Dublin Region, Dublin, Brussels
Languages: English, Dutch, French, German
Posted: 23rd May 2012

Claims Officers - Health Insurance

Due to increased work volumes we are opening a Branch Office in Brussels and we are seeking energetic, customer focused individuals to join our award winning team.

Allianz Worldwide Care
Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world?s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries.
Head quartered in Dublin, Ireland Allianz Worldwide Care employs 600 staff across the globe. Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its ?Clear to Zero? claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.
Fluency in English with one or more of the following: French or Dutch or German
Main Tasks

Adjudicate and process Claims within the agreed company SLA, in accordance with policy benefits to facilitate the company achieving its loss ratio target.
Operate within and meet the conditions of company service standards, clear to zero, to guarantee customer satisfaction and retention
In line with the company?s policy on cost containment identify duplicate payments, possible non-disclosure and fraudulent claims.
Respond to customer enquiries accurately and professionally and if necessary, liaise with other departments for support to ensure an efficient and professional response is given thereby achieving customer satisfaction.

Expereince Required

1 - 2 years experience in a customer focused environment, ideally in an administrative role.
Knowledge & experience of the Life, Accident & Sickness Insurance an advantage.
Medical Insurance Industry Knowledge an advantage
Fluency in English with one or more of the following: French or Dutch or German
Proficiency in MS Office
Highly customer-focused individual with strong interpersonal and communicative skills
Team player
Ability to work under pressure and to meet tight deadlines and service standards

In return expect the security of a world leader in financial services together with a competitive compensation and benefits package.
To learn more about us please visit
www.allianzworldwidecare.com/movie

German Sales Associate

Title: German Sales Associate
Salary: Negotiable/DOE
Location: Ireland, South-West, Cork
Languages: English, German
Posted: 26th Apr 2012

German Sales Associate Position

The EMC² Inside Sales Team is now looking to recruit a German speaking Sales Associate to work with our newly established Sales Associate team in Cork.

You will be a motivated self-starter who enjoys sales and creating a great customer experience. You should be extremely motivated, proactive, organized, and work well within a fast-paced ever changing environment.

Specific duties & responsibilities will include:
� Perform outbound sales activities such as cold calling, lead follow-up, sales qualifications and offer extension to new and/or existing customers.
� Continuously improve the selling experience for our customers
� Meet activity metrics for outbound calls, appointments and opportunities identified.
� Account management of a portfolio of clients and close liaison with the field / channel
� Maintain contact with customers in an assigned territory to ensure customer satisfaction, issue resolution and EMC's footprint expansion.
� Drive process improvement

Skills Required for Inside Sales Representative:
� Fluent English and German language speaker
� Proven Sales/lead generation experience
� Ability to handle constructive and critical customer feedback and implement ideas for process improvement
� Excellent communication skills both written and verbal at all levels
� �Can Do� / �Winner� attitude essential with a hunger and drive to succeed.

The rewards for YOU:
� Career Development � broad range of career paths available to you through 28 different business units.
� Continuous Training one to one coaching sessions with the coaching team and your manager
� Ability to interact with other EMC Sales Divisions ( RSA, VMware, Greenplum)
� Ability to work with Fortune 500 companies through Third party organisations e.g. suppliers other technical groups
� Excellent base salary with the ability to earn excellent commission by working with one of the world�s best product portfolios
� Benefits including permanent health insurance, pension, subsidized canteen, free parking and a private bus running from Cork City for all EMC employees to name but a few!

Russian Speaking Economy Reporter

Title: Russian Speaking Economy Reporter
Salary: Negotiable
Location: Russia
Languages: English, Russian
Posted: 23rd May 2012

Bloomberg News is seeking an experienced reporter to cover the Russian economy from Moscow. The successful candidate, who will join Bloomberg's Eastern Europe Government and Economy team, will be able to both break news and write analysis about the Russian economy. He or she will be part of a team of six reporters and editors covering the Russian economy and government, and will work with colleagues throughout Europe. Some travel required.

Requirements:

- Fluent Russian and English are required.
- Financial journalism experience is required.
- A bachelor's degree, journalism qualification, or equivalent work experience is desirable.
- Experience of working in a real-time news environment is desirable.

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Technical Support Representative (French) + RELOCATION PACKAGE

Title: Technical Support Representative (French) + RELOCATION PACKAGE
Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 17th May 2012

About Teletech

As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in 17 countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America.

As a French speaking Technical Support Representative you will be a supporting customers in both French and English through troubleshooting with peripherals, gaming & audio devices, web cameras, security systems and Harmony remotes.

This position offers a three week training program to ensure our successful candidate becomes a product specialist within their particular field of expertise.

As a Technical Support Representative you will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure our customers are highly satisfied.

The successful candidate will be highly motivated, enthusiastic, target driven and fully focused on delivering results. Customer satisfaction, timely resolution and driving loyalty are at the heart of this role so you must be professional, confident, assertive and engaging when dealing with all potential and existing customers.

Essential skills:
� Fluency in written and spoken French
� Fluent English
� Excellent communication skills and telephone manner

We will highly value candidates with:
� Previous experience in a Customer Service / Technical Support role
� Experience in database / customer management systems including excellent attention to detail when inputting and collating information
� Experience of working to a high quality assurance standard within a target driven environment.

Total Reward package includes:
� £Basic salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
� Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).
� Continuous paid training on the latest technology
� Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements
� Private Pension and Life assurance
� Childcare voucher scheme
� On site canteen
� Discounted SKY TV and local gym membership
� 29 days holiday entitlement + extra entitlements
� Free Parking, close proximity to city centre by bus or train
� Potential for rapid advancement in many fields, and throughout 17 countries!

Japanese Speaking Benefits Specialist

Title: Japanese Speaking Benefits Specialist
Salary: Excellent
Location: Japan, Tokyo
Languages: English, Japanese
Posted: 23rd May 2012

The role

Working within the Professional Development (HR) team and also as part of a global Benefits team, we have an exciting opportunity for a Benefits Specialist to take ownership for the design and development of benefit policies and programs across Asia Pacific.

This is a challenging role where you will use your strong relationship management, analytical and project management skills to make critical business decisions that impact on employee engagement and retention. We are flexible and open to where this position will be based - in our Hong Kong, Singapore or Tokyo office.

Responsibilities

- Develop relationships with benefits consultants, vendors, providers and manage these relationships on a day-to-day basis
- Manage the design and development of benefit policies and programmes ensuring proper consideration is given to market practice, local legislation and any local employee consultation requirements
- Ensure vendors meet Bloombergs customer service standards and adhere to agreed upon SLAs
- Ensure operational and administrative processes are effective. Identify and implement process improvements
- Proactively suggest enhancements to Global Benefits based on feedback, claims trends and market practice. Act as point of contact for escalated employee benefits questions
- Act as an adviser to the wider HR team
- Independently research a variety of related complex information requests and issues, working to resolve within the confines of the law and plan documents
- Manage the communication of new programs
- Maintain accurate benefits information on the HR Intranet
- Audit and process benefit invoices
- Manage Benefit Plan Renewals and market reviews
- Organise and run benefit fairs and Vitality days or any variance thereof
- Assist with the development of Bloombergs Global Wellness project; rolling out wellness initiatives across the Asia Pacific region
- Manage benefit information sessions such as pension seminars and other topics
- Working with the HR team in coordinating ergonomics projects

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Technical Support Representative (Danish speaking) + RELOCATION PACKAGE

Title: Technical Support Representative (Danish speaking) + RELOCATION PACKAGE
Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Danish
Posted: 17th May 2012

About Teletech

As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in 17 countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America.

As a Danish speaking Technical Support Representative you will be a supporting customers in both Danish and English through troubleshooting with peripherals, gaming & audio devices, web cameras, security systems and Harmony remotes.

This position offers a three week training program to ensure our successful candidate becomes a product specialist within their particular field of expertise.

As a Technical Support Representative you will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure our customers are highly satisfied.

The successful candidate will be highly motivated, enthusiastic, target driven and fully focused on delivering results. Customer satisfaction, timely resolution and driving loyalty are at the heart of this role so you must be professional, confident, assertive and engaging when dealing with all potential and existing customers.

Essential skills:
� Fluency in written and spoken Danish
� Fluent English
� Excellent communication skills and telephone manner

We will highly value candidates with:
� Previous experience in a Customer Service / Technical Support role
� Experience in database / customer management systems including excellent attention to detail when inputting and collating information
� Experience of working to a high quality assurance standard within a target driven environment.

Total Reward package includes:
� £Basic salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
� Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).
� Continuous paid training on the latest technology
� Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements
� Private Pension and Life assurance
� Childcare voucher scheme
� On site canteen
� Discounted SKY TV and local gym membership
� 29 days holiday entitlement + extra entitlements
� Free Parking, close proximity to city centre by bus or train
� Potential for rapid advancement in many fields, and throughout 17 countries!

Customer Service Representative (Flemish speaking) + RELOCATION PACKAGE

Title: Customer Service Representative (Flemish speaking) + RELOCATION PACKAGE
Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Flemish
Posted: 17th May 2012

About Teletech
As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in 17 countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America

We are currently recruiting for a Flemish speaking Customer Support Representative to join the expanding team of our client, a leading automotive company. We are looking for someone dynamic and friendly, with a positive attitude and outstanding interpersonal skills.

In this role you will act as a Brand Ambassador and will be the first point of contact for customers and dealerships in responding to telephone and email queries.
We strive to offer the very best levels of customer service and believe that �what we say and how we say it� leaves a lasting impression with our customers. Therefore we will provide you with all the necessary tools, training and confidence needed to do a great job.
The ideal candidate will be someone who has excellent attention to detail, communicates well verbally and in writing, coupled with an excellent telephone manner.
Essential skills:
� Fluency in written and spoken Flemish
� Fluent English
� Excellent people skills and the ability to develop great relationships with customers and dealerships

We will highly value candidates with:
� Experience in telephone and email based customer service
� A positive attitude towards learning new skills, adapting to change and multi tasking
� Experience of using databases and online systems
Total Reward package includes:
� Basic salary plus with performance related bonus
� Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).
� Continuous paid training on the latest technology
� Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements
� Private Pension and Life assurance
� Childcare voucher scheme
� On site canteen
� Discounted SKY TV and local gym membership
� 29 days holiday entitlement + extra entitlements
� Free Parking, close proximity to city centre by bus or train
� Potential for rapid advancement in many fields, and throughout 17 countries!

Data Analyst

Title: Data Analyst
Salary: Negotiable
Location: Africa, Johannesburg
Languages: English
Posted: 23rd May 2012

The Role

We are seeking articulate, highly motivated, detail oriented people to join the Content Acquisition team in Cairo. The team is responsible for the integration and maintenance of inbound pricing data and research to ensure that the information is fast, reliable, and accessible across the Bloomberg platform. Your work will provide our customers with comprehensive information in many areas, including Money Markets, Foreign Exchange, and Fixed Income.

Responsibilities will include inputting OTC pricing content onto the system, constant liaising with existing pricing and research contributors, providing technical support, maintaining the data to meet market standards, and performing data quality checks on the Bloomberg System to insure pricing and research updates are accurate and consistent with the markets.

Qualifications:

- Bachelor Degree in Finance/Business or in related disciplines/or equivalent work experience
- Excellent communication and customer service skills
- Strong PC skills specifically with Excel is required
- Must be able to work in a close team environment as well as independently
- Must be organized, detail-oriented and have the ability to multitask
- Fluency in English is essential

In order to be successfull in this role you will be required to learn the local market
conventions and be able to establish working relationships with our local clients and
contributors.

Please note that this role is a 6 month fixed term contract with the possibility of an
extension.

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Spanish Speaking Global Technical Support Representative

Title: Spanish Speaking Global Technical Support Representative
Salary: Negotiable
Location: USA, New York, New York
Languages: English, Spanish
Posted: 23rd May 2012

The Role

Make the most of your IT knowledge in one of the most progressive financial environments in the world. In this role you will be solving issues in areas including but not limited to, software, hardware, networking and mobile communication. This coupled with support of our clients globally will allow you to use your communication and technical skills in a fast paced environment. Join the team that is delivering technical support to the users of the most powerful tool in the financial industry today.

Qualifications:

- Must be fluent (written and verbal) in Spanish
- Superior written and verbal communication skills
- 2+ years experience in a help-desk environment supporting end-users over the phone
- General knowledge of IT related subjects is highly desirable
- Outstanding interpersonal skills with the ability to maintain a professional demeanor when handling complex user issues
- Multi-tasking skills and ability to work well under pressure

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Consultant Business Systems Analyst

Title: Consultant Business Systems Analyst
Salary: �74 -�80,000
Location: Ireland, South-West, Cork, Cork
Languages: English
Posted: 26th Apr 2012

Consultant Business Systems Analyst
General Summary
The Consultant Systems Analyst plans and directs analysis of very complex business problems to be solved with more sophisticated automated systems. They also develop, write, direct, and edit computer-related technical and business documentation. The Consultant Systems Analyst will command meetings and coordinate peers to accomplish project goals and resolve problems. The Consultant Systems Analyst is a self starter and self sufficient requiring minimal supervision of day to day issue tracking and resolution. The ideal Consultant Systems Analyst will possess a unique blend of technical, business, and people skills. The Consultant Systems Analyst provides business systems analysis and support for a multitude of applications used by Business Units and Administrative functions across the corporation. The Consultant Systems Analyst plays are a subject matter expert and technical consultant throughout the lifecycle of their assigned applications. The Analyst is heavily involved in planning, implementation and stabilization activities ensuring that supportable solutions are deployed. The Analyst is responsible for managing end-user client relationships while responding to both critical and routine application support requests as well as interfacing with software vendors and consultants for development and support. The Consultant Systems Analyst is sought out by Senior Management to drive the resolution of high profile, cross functional, enterprise issues. He or she has a proven track record of measurable success, and demonstrated value. The Consultant Systems Analyst negotiates issue resolution between business functions using Industry best practices and data driven decision making. She or he identifies and resolves core issues rather than addressing effects.

Principle Duties and Responsibilities
� Extensive experience in conducting requirements analysis and translating requirements into action items and successful outcomes particularly in reference to Financial Reporting and Forecasting.
� Ability to understand legacy system Financial and Forecasting Reports, and working with relevant team translate these into equivalent reports on new SAP/BPC System to meet business needs.
� Ability to train business on how to create these and similar reports on SAP/BPC System.
� Extensive experience interpreting user needs and directing, writing, or editing functional specifications for new systems, systems changes and / or system enhancements; has the ability to present ideas in a focused and concise manner.
� Accurately translating Business Requirements into system functionality requirements. High aptitude for interpreting technical documentation as well as authoring or updating documents as needed.
� Exceptional interpersonal skills and written communication skills to frequently interact with all levels of the organization; ability to be quickly seen as a trusted advisor; Ability to interpret technical documentation to meet business needs.
� Exceptional analysis and problem solving skills.
� Ability to self-manage multiple projects/programs within tight timeframes and dynamic priorities.
� Demonstrated ability to effectively work both independently and within cross functional teams.

Skills
� SAP/BPC Financial Report building experience essential.
� Previous SAP experience essential.
� Financial and analytical experience.
� Strong skills in Excel critical.
� Ability to influence others to achieve results.
� Ability to lead, motivate and direct a workgroup.
� Possesses operational command of the business e.g. R2R modules in SAP.
� Appropriate understanding of computer architecture.
� Possesses strong product/technology/industry knowledge.
� European travel may be required.

Education Required
Masters (Technical)

Experience Required
10+ year�s relevant experience

Physical Requirements
No

Arabic Speaking Equity Data Analyst

Title: Arabic Speaking Equity Data Analyst
Salary: Competitive
Location: United Arab Emirates, Dubai
Languages: Arabic, English
Posted: 23rd May 2012

The Role:

We are seeking highly motivated people to join the Global Data Equities team. This group provides real time market data which is used by our clients to make informed investment decisions.

The primary responsibilities will be to analyze, maintain and process data for companies within the European, Middle Eastern, African and Latin American regions. You will be responsible for working through the entire life cycle of company data on the Bloomberg terminal.

This entails working with the analyst estimates of a company's future performance to company earnings releases and in-depth fundamental research on company accounts. We are
looking for dedicated, self starting candidates with a passion for the financial markets that with extensive training and development will help drive our product forward.

Qualifications:

- Fluency in English and Arabic is essential
- Ability to interact with clients within the financial industry
- Industry sector specialization a plus
- Commitment to enhancing and developing products
- Capable of handling multiple tasks simultaneously
- Effective research and analysis skills
- Experience working with Accounting/Financial Statements preferred
- CFA is desirable
- BA/BS in Accounting/Finance preferred or equivalent work experience

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Licensing Specialist (German)

Title: Licensing Specialist (German)
Salary: �25-�27K
Location: Ireland, South-West, Cork, Cork
Languages: English, German
Posted: 26th Apr 2012

Job Title: Licensing Specialist

GENERAL SUMMARY
Ensures knowledge of all the products and works on transactions, such as activations, disabling, etc. under supervision. Has a strong background in customer service. Works with support sales to confirm eligibility for customer upgrades. Provides communication conduit for non-standard activities, following through as appropriate for the customer (internal/external). Utilizes the licensing tools, systems generators, processes and procedures for day to day roles and responsibilities. Follows and adheres to policies, procedures and standards relating to license management.

PRINCIPAL DUTIES AND RESPONSIBILITIES
� Perform basic licensing transactions: activations, rehost, partial rehosts, disabling of products.
� Assists customers in locating licenses or regenerating licenses.
� Attends training courses, seminars, and workshops to refresh and constantly improve skill set.
� Maintains good internal and external customer relationships.
� Works under normal supervision. Follows established directions. Work is reviewed for accuracy and overall adequacy.
� Contributes to the fulfilment of projects and organizational objectives.
� Primary intra-organizational with occasional inter-organizational and external customer

SKILLS
� Ability to work in a high-pressure environment.
� Ability to work in a team environment.
� Basic computer skills.
� Communication skills.
� Customer focused.
� Customer Service skill.

REQUIREMENTS
� Fluency in a second European language is preferred but not essential

Education Required: 3rd Level Degree
Experience Required: 2-3 Years

Online Marketing Associate � Indonesian

Title: Online Marketing Associate � Indonesian
Salary: Competitive
Location: Thailand
Languages: English, Indonesian
Posted: 11th May 2012

The Online Marketing Associate will be required to take ownership of the translation and localization of website content in their language. In addition they will work on targeted strategies to increase Agoda�s brand visibility in their target market. Over time, the successful Online Marketing Specialist will assume a greater of level of responsibility for their website, including making recommendations for the overall look and feel of their product, and will also take on more accountability for the results.

Roles & Responsibilities

- Look after the translation/localization of website content
- Conduct marketing activities to increase the visibility of Agoda within their target market
- Translate/edit English content (including hotel descriptions, site updates, press releases, travel articles, promotional emails and newsletters)
- Publish the translations on the website
- Review/QA site for errors, inconsistencies and localization issues
- Assist with inter department requests
- Research and identify partnership opportunities
- Distribution of Agoda articles and Press Releases
- Report on referrals, mentions and links for Agoda sites
- Monitor site performance on search engines
- Submit and tag Agoda releases in social bookmarking sites
- Monitor local language forums/blogs for Agoda mentions

Required Skills

- Bachelor�s degree
- Good English skills
- Good internet knowledge and comfortable with online research
- Strong organizational and time management skills
- Able to work to deadlines in a fast paced environment

Polish Speaking Markets Reporter

Title: Polish Speaking Markets Reporter
Salary: Competitive
Location: Poland, mazowieckie, Warszawa, Warsaw
Languages: English, Polish
Posted: 23rd May 2012

Bloomberg News is seeking a reporter in Warsaw to cover news related to Polish bonds and the zloty. The successful candidate will join a team of reporters and editors covering fixed income, foreign exchange and equities across emerging markets. The job includes following Polish markets on a daily basis, breaking news through interviews and writing stories explaining these markets to a global audience. The candidate will also be expected to help out with coverage of other Polish news.

Qualifications:

-Fluent understanding of both written and spoken business Polish required
-Journalism experience in English is essential
-Proven ability to break news
-Experience working in a real-time news environment is desirable
-Experience covering currencies and bonds would be a strong advantage

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Mandarin Speaking Public Relations Coordinator

Title: Mandarin Speaking Public Relations Coordinator
Salary: Competitive
Location: Singapore
Languages: English, Mandarin
Posted: 23rd May 2012

The Role:

The communications department is seeking a Public Relations Coordinator to join the newly established communications team in Singapore, with regional opportunities. Deep knowledge of the Bloomberg terminal, financial products or news is essential, as well as writing and general communications skills. This is a new position open immediately for someone looking for a change, keen to understand the fundamentals and power of communications, and excited to build something new. The PR Coordinator will be a partner and report to Bloomberg¿s Head of Corporate Communications for Asia Pacific.

Responsibilities:

-Work closely with head of communications Asia and agency partners to build and develop PR foundation, programs, content, and processes. Execute on corporate and product PR
-Writes and distributes corporate collaterals and press materials
-Develop media pitches and work with targeted media on story development
-Handles standard media inquiries
-Research and monitor relevant news, provide media analysis
-Develop internal and external stakeholder relationships, and liaise with these stakeholders.
-Coordinates production and distribution of materials
-Assist in administration duties such as activity reports, media reports, editing, media list updates and press release uploads

Requirements

-Minimum 3 years working experience in finance, news or communications
-Excellent oral, editing and writing skills in English (Mandarin will be a plus)
-Knowledge of financial sector, products and stakeholders
-Mature and able to work with senior executives from around the world
-Attention to details, responsible and strong work ethic
-A team player with a can-do attitude
-Ability to multi-task, handle volumes of information and work under pressure
-Tech-savvy, social media and power-point skills a plus
-Prior experience handling regional media a plus
-Degree holder preferred

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Supervisor - Risk Operations (French or Italian)

Title: Supervisor - Risk Operations (French or Italian)
Salary: Attractive
Location: Ireland, Dublin Region, Dublin, Dublin 15
Languages: English, French, Italian
Posted: 2nd May 2012

Responsibilities

Customer Experience Management:

- Working in a fast paced, multi-cultural environment as an integral part of the Operations team
- Providing clear leadership to ensure that your team deliver on high Customer Satisfaction targets
- Ensure customer experience is at forefront of all department actions & work to actively enhance customer experience through implementation of programs, systems or processes that provide positive impact to eBay community
- Contribute to the organisation, execution and ongoing monitoring of the key department metrics

Operations Planning & Management:

- Anticipate future demands & develop plans accordingly
-Contribute to the implementation of workflow process improvements
- Ensure team members have the information they need to perform their roles and understand their part in bringing the strategy to life
- Engage the skills of supporting teams to deliver on quarterly goals in a strategic manner
- Guide team through change management as required and ensure everyone is adequately prepared for upcoming workflow, systems and/or procedural changes

People & Performance Management:

- Responsible for reaching goals/objectives with his or her team and actively driving personal development & skills acquisition by identifying areas for development and creating appropriate personal development plan in conjunction with manager
- Leading, coaching, managing and development of people
- Participate in the interview and selection process for new hires within areas of responsibility and centre wide as needed
- Uphold HR policy. Notify senior management and Human Resources of issues that area of concern

Networking & Organisation Relationship Building:

- Establish relationships with other leaders throughout the organization to ensure excellent information flow and feedback on impacts of process, policy and product changes
- Work within teams, peers, international and European in order to facilitate, enhance and improve eBay Culture and the business environment; ensure best practice sharing and information exchange takes place on all levels
- Participate in special projects as needed and perform other duties as assigned

Requirements

- Ensure team meets or exceeds all department metrics monthly and quarterly
- Maintain acceptable level of job discretion. Performance is evaluated against the ability to make judgment calls, the ability to make sound decision, a desire to make decisions, displaying a heightened level of accountability, demonstrating a sense of responsibility, confidentiality and professionalism
- Maintain excellent level of teamwork by incorporating a positive attitude, being supportive in words and actions, embodying the core values of eBay, and communicating with all levels both within the existing team & anyone outside the direct reporting structure
- Bachelors' degree in Business Studies or related discipline an advantage
- Experience in working in an international customer contact centre environment is essential.
- Minimum of 1 year's people management in a contact centre is essential
- Fluency in written and verbal French or Italian plus English is essential
- Excellent analytical and process flow optimization skills
- Strong organizational, communication, influencing and problem-solution skills
- Excellent IT skills: Microsoft Office is a pre-requisite and a good knowledge of Call-Centre or E-Mail Customer Support Software is desirable
- A positive attitude, the ability to work well with others and to meet and overcome challenges
- The ability to handle multiple tasks and be detail oriented
- Ability to develop and maintain professional working relationships with co-workers and peers.
- Ability to direct and motivate others
- Ability to maintain highly confidential information
- A passion for customer service and a quality focus
- Available to work weekend /shift work and some international travel

Mandarin Speaking Global Technical Support Representative

Title: Mandarin Speaking Global Technical Support Representative
Salary: Competitive
Location: Singapore
Languages: English, Mandarin
Posted: 23rd May 2012

The Role:

Make the most of your IT knowledge in one of the most global and progressive financial environments in the world. Solve issues in areas including Software, Hardware, Biometric Security, Networking and much more, and provide our clients from around the world with the best customer service available. Global Technical Support will give you a chance to use your communication and organizational skills while working with the most powerful tool in the financial industry today.

By solving customers' hardware, software, and networking problems, showing them how they can maximize the benefits from their Bloomberg platforms, and providing outstanding service, you'll be given the opportunity to gain invaluable technical and customer service experience as well as to liaise closely with other departments to generate new ideas, explore new developments, and investigate complex issues. Bloomberg Global Technical Support is an exciting role that offers endless opportunities for individuals that are driven, highly-motivated, and eager to learn.

Responsibilities:

- Day to day support of all our customers in global locations
- Telephone and remote support of our global customers
- Knowledge share and updates amongst the team to ensure all team members have the latest information on all ongoing issues

Qualifications:

- Fluency in English and Mandarin is essential
- A bachelor's degree
- Experience of working in a helpdesk environment and a general knowledge of IT is highly desirable
- Outstanding communication & interpersonal skills
- Ability to work well in a team environment
- Excellent listening, questioning and analytical skills along with the ability to remain calm under pressure & work in a concise, clear focused manner are necessary
- Multitasking skills

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

German Speaking Speed Desk Editor

Title: German Speaking Speed Desk Editor
Salary: Competitive
Location: Germany, Hessen, Wiesbaden, Frankfurt
Languages: English, German
Posted: 23rd May 2012

Job Content: Bloomberg German Speed Desk Editors send out the first headlines to investors and media and need to be fast and detail-oriented, knowing which salient information to transmit under real-time pressure. The editors coordinate with teams across the world to provide German-speaking clients the fastest, most accurate and important business and economic news from around the world.

Editors must have extensive knowledge of business, equities and economic news on a global, European and German level, preferably gained from working as a journalist and editor. They must be able to translate from English to German from Bloomberg News articles, from press releases and from government documents instantly and in a journalistic style. Editors need to be familiar with publicly traded companies in Germany, the Bundesbank, the ECB and other economic and political institutions.

Job requirements:

- Journalism experience is preferred
- Experience of working in a real-time news environment is desirable
- Ability to write quickly and concisely under deadline pressure
- A bachelor's degree or equivalent work experience is desirable

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Japanese Speaking Global Customer Support Representative

Title: Japanese Speaking Global Customer Support Representative
Salary: Negotiable
Location: Japan
Languages: English, Japanese
Posted: 23rd May 2012

The Role

The Global Customer Support Department provides 24/7 support to our clients.
The aim of the department is to provide superior customer service with no wait time. Our model follows the sun so that we always have 2 call centers open at all times providing seamless service. We also provide multi-lingual support to our clients. In the customer support role, you will gain an introduction to our products and services, our clients, as well as insight into the global financial markets. It is a fast-paced environment and requires the ability to multi task. Good communication and problem-solving skills are necessary to be successful in this role.

Duties

- Provide superior customer service to our clients on inbound phone calls.
- Transfer customer calls to appropriate staff.
- Identify, research, and resolve customer issues using proprietary company software.

Qualifications

- Fluency in English and Japanese
- Ability to provide exceptional customer service
- Strong telephone etiquette
- Excellent verbal and written communication skills
- Multi-tasking skills and ability to work well under pressure
- Strong problem solving skills
- Ability to be a team player
- Experience in a call center environment a plus
- Ability to work weekends and holidays

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

F&A Team Lead with French

Title: F&A Team Lead with French
Salary: Competitive
Location: Poland, ?ódzkie, ?ódz
Languages: English, French
Posted: 14th May 2012

Infosys BPO Poland is one of the biggest players in the outsourcing market, offering advanced and innovative services to its clients worldwide in the field of Finance and Accounting, Purchasing, IT and Consultancy. We are among the largest employers in the Łódź region and employ over 1200 specialists that provide services to clients in 27 countries.

Currently we are looking for the candidate to the position of:
F&A Team Lead with French

Key responsibilities:
- Managing the performance of the team, ensuring that the service levels are met
- Setting, managing and achieving strategic goals for the team
- Monitoring risk of service provided and ensuring implementation of mitigation measures
- Coaching, mentoring and developing team members
- Providing operational support to team members
- Handling client communication and escalations
- Coordination and implementation of tools in the team
- Ensuring a correctness of procedures and internal control function

Requirements:
- Very good command of English (written and spoken) and French
- Min 2 years of experience on similar position, preferably in BPO/SSC area
- Experience in relations with Clients
- Excellent F&A process understanding & knowledge
- Knowledge of SAP environment
- Very good knowledge of MS Office,
- Excellent communication & interpersonal skills
- Leadership skills
- Stress resistance
- Drive for results
- Willing to work in fast moving environment
- Willing to work with different nationalities

We offer to the candidates:
- Career in the multinational company
- Unique opportunity to take part in international projects and gain experience with various businesses
- External and internal trainings programme
- Salary adequate to your competencies
- Set of social packages to choose from

If you are interested in our offer, would like to start your professional career in Infosys BPO Poland, please do not hesitate to send us your resume today

French Speaking Customer Support Specialist

Title: French Speaking Customer Support Specialist
Salary: Competitive
Location: Hungary, Pest, Budapest
Languages: English, French
Posted: 11th May 2012

Job Description

Roles & Responsibilities

Provide world class customer service and offer solutions to our guests during and after their travels
Communicate effectively with our customers and suppliers via our primary communication channels
Inbound / Outbound
Email
Share a positive attitude with fellow colleagues, up and down the organizational chart
Have the ability to work within a shift based working schedule
Be willing to solicit feedback from your peers as well as remain open to performance based reviews from your supervisors
Be a quick learner with attention to detail

Required Skills

Must be fluent in both French and English
Have a willingness to learn about the travel industry
While we prefer a candidate with a degree, it�s not a requirement. Just be a good communicator
Must be able to type approximately 35 words per minute (French and English)
Internet savvy
Fresh graduates are welcome
Must be flexible to accommodate shift work such as morning, afternoon and weekend shifts
EU Pass Holders or HU Nationals can Apply.

Required Experience

Minimum one year of experience in the hotel/travel agency/online business

Customer Service Administrator with Languages

Title: Customer Service Administrator with Languages
Salary: Competitive
Location: Poland, ?ódzkie, ?ódz
Languages: English, Danish, Dutch, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Czech, Hungarian, Polish, Other Languages, Swiss German
Posted: 14th May 2012

Infosys BPO Poland is one of the biggest players in the outsourcing market, offering advanced and innovative services to its clients worldwide in the field of Finance and Accounting, Purchasing, IT and Consultancy. We are among the largest employers in the Łódź region and employ over 1200 specialists that provide services to clients in 27 countries.

Currently we are looking for the candidate to the position of:
Customer Service Administrator with languages

Key responsibilities:
- Action queries from internal and external customers regarding supplier invoices and payment status including:
- Analyzing and researching invoices in SAP system
- Logging cause and resultant actions
- Monitor open queries for resolution
- Provide education and support to suppliers regarding invoice submission, non-compliance to reduce rejected and blocked invoices.
- Effectively work with centralized Payment Services to facilitate processing of non-order invoices, expedited payment requests, and payment exceptions.
- Assist in analyzing trends for rejections and non-compliance in order to further educate suppliers, stakeholders.
- Identify areas for improvement to processes and procedures

Requirements:
- Fluent English and other European language
- University or Technical University Graduate (Technical, Semi-Technical, Business & Administration, Economy, Finance, Logistics and similar diplomas)
- Experience in customer service, administration, finance, purchasing or logistic
- Practice knowledge of MS Excel
- Good communication & interpersonal skills
- Stress resistance, discipline, dedication
- Finance and Accounting process understanding & knowledge as an asset

We offer to the candidates:
- Career in the multinational company
- Unique opportunity to take part in international controlling projects and gain experience with various businesses
- External and internal trainings programme
- Salary adequate to your competencies
- Set of social packages to choose from

If you are interested in our offer, would like to start your professional career in Infosys BPO Poland, please do not hesitate to send us your resume today

Arabic Speaking Speed Desk Reporter

Title: Arabic Speaking Speed Desk Reporter
Salary: Competitive
Location: Saudi Arabia
Languages: Arabic, English
Posted: 23rd May 2012

Bloomberg News is seeking a reporter for its Riyadh bureau. The successful applicant will be able to meet real-time deadlines and write breaking news stories on business and general-interest topics, ranging from company earnings, stock market reports, merger and acquisition news.

Responsibilities also include attending conferences, monitoring other media and writing news summaries and feature stories.

Qualifications:

- A bachelor's degree or equivalent work experience
- Journalism experience is required
- Experience of working in a real-time news environment is desirable
- Fluency in English and Arabic is essential

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Russian Speaking Equity Data Analyst

Title: Russian Speaking Equity Data Analyst
Salary: Competitive
Location: United Kingdom, London, Central London, EC2A 1PQ
Languages: English, Russian
Posted: 23rd May 2012

The Role:

Bloomberg is seeking a highly motivated and driven equity data analyst to join their Company Research team covering the Russia & CIS markets. This team is responsible for researching and analyzing financial data for the Bloomberg Fundamentals and Earnings Estimates products. The Fundamentals product offers customers As Reported and Normalized financials, key analytical ratios, industry specific data points, and Business Line and Geographic Segmentation data. The Earnings Estimates product is comprised of estimates for popular metrics such as Revenue, EPS and Net Income, contributed by hundreds of brokers and research houses.

The analyst will be expected to ensure the consistency, quality and product delivery of a portfolio of companies across the various products. Additionally, they must deliver excellent customer service to Bloomberg customers and across internal departments. The analyst will also work closely with Bloomberg Research, Sales, R&D, and the Business internally to contribute to the future development and strategic direction of the product. The ideal candidate will have outstanding written, communication, presentation, networking skills and a passion for the financial markets that, with extensive training and development, will help drive the product forward.

Qualifications and Skills Required:

- Experience of finance/accounting experience required
- Spoken & written fluency in Russian essential. Additional European language(s) desirable
- MBA, Masters in Finance related subject, or CFA preferred / or equivalent work experience
- Demonstrable leadership experience
- Established network of equity professionals and desire to build additional relationships
- Excellent written, communication, presentation, and networking skills
- Ability to multi-task and work independently as well as collaboratively within a team environment
- Effective research and analysis skills, with good attention to detail
- Accounting knowledge and understanding of International Financial Reporting Standards (IFRS) is essential
- Specialist knowledge of Bank/Financial/Insurance accounting reporting format a plus

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Technical Support Representative (German speaking) + RELOCATION PACKAGE

Title: Technical Support Representative (German speaking) + RELOCATION PACKAGE
Salary: £Competitive Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, German
Posted: 17th May 2012

About Teletech

As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in 17 countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America.

As a German speaking Technical Support Representative you will be a supporting customers in both German and English through troubleshooting with peripherals, gaming & audio devices, web cameras, security systems and Harmony remotes.

This position offers a three week training program to ensure our successful candidate becomes a product specialist within their particular field of expertise.

As a Technical Support Representative you will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure our customers are highly satisfied.

The successful candidate will be highly motivated, enthusiastic, target driven and fully focused on delivering results. Customer satisfaction, timely resolution and driving loyalty are at the heart of this role so you must be professional, confident, assertive and engaging when dealing with all potential and existing customers.

Essential skills:
� Fluency in written and spoken German
� Fluent English
� Excellent communication skills and telephone manner

We will highly value candidates with:
� Previous experience in a Customer Service / Technical Support role
� Experience in database / customer management systems including excellent attention to detail when inputting and collating information
� Experience of working to a high quality assurance standard within a target driven environment.

Total Reward package includes:
� Basic pay plus opportunity to earn bonus of £100 - £150 per month depending on targets reached
� Excellent relocation package to assist you in moving to Belfast (includes flight + Up to 2 weeks + hotel accommodation + mobility).
� Continuous paid training on the latest technology
� Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements
� Private Pension and Life assurance
� Childcare voucher scheme
� On site canteen
� Discounted SKY TV and local gym membership
� 29 days holiday entitlement + extra entitlements
� Free Parking, close proximity to city centre by bus or train
� Potential for rapid advancement in many fields, and throughout 17 countries!

Japanese Speaking Economic Data Reporter

Title: Japanese Speaking Economic Data Reporter
Salary: Negotiable
Location: Japan
Languages: English, Japanese
Posted: 23rd May 2012

The Role

Bloomberg News is seeking to hire an Economic Data Reporter in our Tokyo office to assume current and expand economic data coverage. The successful candidate will extract economic data from press releases in Japanese under real-time deadline pressure and survey economists ahead of indicators.

The candidate will need to be fast and accurate in taking data and turning it into table-based stories for our clients, working closely with other reporters and editors to help with our news coverage. It is also important to be able to connect the dots between seemingly disparate data points to be able to draw conclusions about the economy.

The candidate for this role must have a minimum of one year of experience covering or working with economic indicators. This individual must also be fluent in Japanese and English. Fluency in another Asian language is a plus. The ability to use Excel spreadsheets, including familiarity with VBA and macros, is essential.

Qualifications

- Bachelor's degree or equivalent experience
- Minimum of one year of experience covering or working with economic indicators.
- Understanding of economics to determine what data releases are important enough to cover and what data within those releases should be emphasized
- Ability to write introductions and headlines for economic data tables in English.
- Ability to use Excel spreadsheets, including familiarity with VBA and macros, is essential- Experience working in a real-time news environment
- Fluency in Japanese and English is essential

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

German Speaking Western European Economy Reporter

Title: German Speaking Western European Economy Reporter
Salary: Excellent
Location: Germany, Hessen, Frankfurt
Languages: English, German
Posted: 23rd May 2012

The successful candidate will join our ECB team in Frankfurt and work with colleagues in the Western European Economy and Government teams in bureaus across the euro region. This high-profile job involves regular travel across the continent.

Requirements:

- A bachelor's degree in economics, a journalism qualification, or equivalent work experience is desirable.
- Financial journalism experience is required.
- Experience of working in a real-time news environment is desirable.
- Understanding of the European Central Bank and the German economy is essential.
- Fluency in English and good German is essential. Other languages would be useful.

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Order Desk Officer with English and other European Language

Title: Order Desk Officer with English and other European Language
Salary: Competitive
Location: Poland, ?ódzkie, ?ódz
Languages: English, Danish, Dutch, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Czech, Hungarian, Polish, Other Languages, Swiss German
Posted: 14th May 2012

Infosys BPO Poland is one of the biggest players in the outsourcing market, offering advanced and innovative services to its clients worldwide in the field of Finance and Accounting, Purchasing, IT and Consultancy. We are among the largest employers in the Łódź region and employ over 1200 specialists that provide services to clients in 27 countries.

Currently we are looking for the candidate for the position of:
Order Desk Officer with English and other European language

Responsibilities:
- Providing effective communication and professional relations with customers, suppliers and co-workers
- Responding to queries and solving problems related to Purchase Orders (getting authorisations, performing changes in the system, informing parties involved)
- Contacting clients and suppliers to solve overdue deliveries (finding new delivery date)
- Maintaining high quality of reports

Requirements:
- Fluent English and other European language (French, German, Dutch, Italian, Spanish, Portuguese or others)
- Procurement background would be a great advantage
- Strong interest in purchasing area
- Excellent communication skills
- Customer orientation
- Team player
- SAP knowledge

We offer to the candidates:
- Career in the multinational company
- Unique opportunity to take part in international controlling projects and gain experience with various businesses
- External and internal trainings programme
- Salary adequate to your competencies
- Set of social packages to choose from

If you are interested in our offer, would like to start your professional career in Infosys BPO Poland, please do not hesitate to send us your resume today

Customer Service Agent - Chinese

Title: Customer Service Agent - Chinese
Salary: Not Disclosed
Location: Ireland, Dublin Region, Dublin
Languages: English, Mandarin
Posted: 23rd May 2012

Customer Service Agent - Chinese

This role is based in Shanghai, China

Allianz Worldwide Care Profile
Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world?s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries. Based in Park West, Dublin 12, Allianz Worldwide Care employs 600 staff.
Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its ?Clear to Zero? claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.

Key Responsibilities
? Liaise with the Sales Support department on new business quotations and implementation.
? Liaise with the Credit Control department on issuing invoices and following up with clients and brokers on outstanding invoices.
? Coordinate and distribute policy documentation for clients located in China.
? Liaise with the Client Services department on the issuing of renewal terms, renewal confirmations and outstanding renewals.
? Respond to client and broker queries by phone and email on behalf of Head Office, and take necessary actions.
? Liaise with the Provider Services department in relation to developing a provider network in China.
? Collate productivity statistics and update weekly reports for management.
? Deal with escalated queries and complaints promptly and effectively, and liaise with other departments regarding matters that may arise.
? Operate within and meet the conditions of company service standards, clear to zero, to guarantee customer satisfaction and retention.
? Contribute to the team and departmental productivity targets so that the agreed SLA is achieved and a high level of customer service is provided.
? Respond to customer enquiries accurately and professionally and if necessary, liaise with other departments for support to ensure an efficient and professional response is given thereby achieving customer satisfaction

Experience Required
? Previous experience in a customer focused role, in an administrative capacity.
? Keyboard skills with experience of Microsoft Office, Excel, Lotus Notes and other standard software
? Previous experience in Insurance company desirable
? Fluent in written and oral English & Chinese
Behavioural Competencies
? Customer Focused
? Strong communication (verbal & written) and Interpersonal skills
? Honesty and Integrity
? Ability to work well under pressure
? Ability to work on own initiative
? Highly motivated and proactive
? Ability to prioritise workload and manage time effectively
? Well organised, proactive, ability to prioritize workload on own initiative and excellent time management skills

To learn more about us please visit
www.allianzworldwidecare.com/movie
Allianz Worldwide Care is an Equal Opportunities Employer

Arabic Speaking Data Analyst

Title: Arabic Speaking Data Analyst
Salary: Competitive
Location: Egypt, Cairo
Languages: Arabic, English
Posted: 23rd May 2012

The Role:

We are seeking articulate, highly motivated, detail oriented people to join the Content Acquisition team in Cairo. The team is responsible for the integration and maintenance of inbound pricing data and research to ensure that the information is fast, reliable, and accessible across the Bloomberg platform.

Your work will provide our customers with comprehensive information in many areas, including Money Markets, Foreign Exchange, and Fixed Income. Responsibilities will include inputting OTC pricing content onto the system, constant liaising with existing pricing and research contributors, providing technical support, maintaining the data to meet market standards, and performing data quality checks on the Bloomberg System to insure pricing and research updates are accurate and consistent with the markets.

Qualifications:

- Bachelor Degree in Finance/Business or in related disciplines/or equivalent work
experience
- Excellent communication and customer service skills
- Strong PC skills specifically with Excel is required
- Must be able to work in a close team environment as well as independently
- Must be organized, detail-oriented and have the ability to multitask
- Fluency in English and Arabic is essential

In order to be successfull in this role you will be required to learn the local market conventions and be able to establish working relationships with our local clients and contributors.

Please note that this role is a 6 month fixed term contract with the possibility of an
extension.

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Customer Service Representative � Community Watch (fluent English + 2nd language)

Title: Customer Service Representative � Community Watch (fluent English + 2nd language)
Salary: Attractive
Location: Ireland, Dublin Region, Dublin, Dublin 15
Languages: English, Spanish, Polish
Posted: 2nd May 2012

Overview:

As part of the Community Watch Team you will be responsible for supporting the needs of our members and ensuring we provide a clean and safe site on which to trade. Knowledge of the eBay site either through your current role or from your own experience on eBay is an advantage. Day to day you will draw on your strong technical and analytical ability as you review reports and address members concerns. Your proactive nature will be key to ensure your success and career progression. Training will be provided.

As a direct point of contact for our members, you will represent us to a high standard of professionalism. We are contacted by our users, through various channels, including phone, email, live chat and discussion forums.

Overall Purpose of the Role:

To provide Best in Service to our members and to address their concerns in a timely manner

To ensure the site is safe and clean

Responsibilities:

- Supports the daily needs of our members on a wide variety of queries, ensuring their resolution and satisfaction
- Works with members in overcoming challenges they may face in listing their items for sale and addressing their concerns on why their item was removing. Also provides education to members on policies
- Has a thorough understanding of customer priorities, and identify key improvement area
- Provides feedback on emerging issues on the site
- Ensures that we are providing the safest and cleanest site possible for the community

Requirements:

- Previous customer service experience is required, either in person or in a call centre
- General understanding of eBay. Applicants who use eBay to buy or sell are ideal
- Basic Computer Knowledge - experience with all Microsoft Office programs and Internet
- Good typing skills
- Ability to work in different department specific communication channels (e.g. email, mail, fax, phone)
- Fluency in English and in one of the following languages is essential: French, Italian, Spanish, Dutch, Polish
- Leaving certificate or equivalent
- Some college or university experience is advantageous.
- Phone experience would be an advantage
- Available to work late and weekend shifts
- A keen customer focus and desire to resolve customer concerns
- Strong analytical and problem solving skills - you are known for rising to a challenge
- Effective working relationships with peers, superiors and partners
- Communicative, obliging with an ability to express yourself very well both verbally and in writing
- An ability to work independently as well as within a team
- An ability to learn new information quickly and listen carefully to input
- Flexible and creative, you look for practical solutions and can adjust quickly to different people and situations
- Comfortable working in a changing and dynamic workplace
- Proactive and driven by targets

Italian Speaking Customer Support Specialist

Title: Italian Speaking Customer Support Specialist
Salary: Competitive
Location: Hungary, Pest, Budapest
Languages: English, Italian
Posted: 11th May 2012

Job Description

Roles & Responsibilities

Provide world class customer service and offer solutions to our guests during and after their travels
Communicate effectively with our customers and suppliers via our primary communication channels
Inbound / Outbound
Email
Share a positive attitude with fellow colleagues, up and down the organizational chart
Have the ability to work within a shift based working schedule
Be willing to solicit feedback from your peers as well as remain open to performance based reviews from your supervisors
Be a quick learner with attention to detail

Required Skills

Must be fluent in both Italian and English
Have a willingness to learn about the travel industry
While we prefer a candidate with a degree, it�s not a requirement. Just be a good communicator
Must be able to type approximately 35 words per minute (Italian and English)
Internet savvy
Fresh graduates are welcome
Must be flexible to accommodate shift work such as morning, afternoon and weekend shifts.
EU Pass Holders or HU Nationals can Apply.

Enterprise Account Manager (Italian)

Title: Enterprise Account Manager (Italian)
Salary: Attractive
Location: Ireland, Dublin Region, Dublin, Dublin 15
Languages: English, Italian
Posted: 2nd May 2012

Overview:

The Enterprise Account Manager position is a fundamental component of the eBay Customer Support team, serving as a primary contact for a portfolio of large and strategically important merchant clients in Europe.

The role provides account management support in two capacities: as a primary contact for an assigned portfolio of 10-20 large merchants and as a member of a team of service professionals that is providing support as needed to the team's account assignments. The sellers operate in the Fashion, Consumer Electronics and Autoparts & Accessories markets.

The Enterprise Account Manager is the day-to-day point of contact with responsibilities at an operational level. Reporting directly to the Enterprise Account Management Manager, the accountabilities assigned to the incumbent are both individual and shared. The strategic direction of an account will be determined by the Business Development Manager who serves as the account lead and with whom the Enterprise Account Manager will work closely.

Responsibilities:

- Provide sales support as needed for Enterprise Sales Team by representing the eBay operational structure, business unit processes and procedures
- Perform operational due diligence on the merchant client during the sales phase to identify issues or process modifications required. Document Statement of Work for agreed operational support during client contract life
- Provide proactive management of assigned accounts. Outbound calling activities to provide operational information, product support, feature education and product needs assessment should consume as much as 80 per cent of daily activities
- Together with the BDM the EAM will implement the Quarterly Seller Trade Plan by using the marketing tools that are at the Account Managers disposal
- Through rigorous and targeted inventory management identify products that will drive demand of seller's inventory on eBay
- The EAM will be responsible for achieving and exceeding pre-set quarterly sales and growth targets for their assigned portfolio of accounts
- Establish effective working relationships with other managers and product leads within the organization to ensure excellent information flow and feedback on our process, policy and product changes that will affect the Enterprise segment
- Document all communication with accounts, accurately and in a timely manner. Ensure that this communication is being shared with all appropriate internal departments and management
- Analyze and understand the client and their business, including future business direction

Requirements:

- Fluent Italian and English is essential
- BA or equivalent qualification
- 5+ years related professional account management experience in the Retail or Online sectors
- Direct experience in up selling, cross selling and consulting services
- Experience in analyzing data, trends and client information to identify product or service cross-sale opportunities, prepare reporting or make product or service recommendations
- Direct experience in meeting or exceeding demanding sales/growth targets for an existing client base within a large enterprise environment
- Capacity to develop a clear understanding of strategic vision and translate into solutions and results
- Excellent organizational, communication, influencing & problem-solution skills
- Quality and detail oriented with the ability to understand the level of detail appropriate for the situation
- Ability to develop and maintain professional working relationship
- Must be able to work independently and travel as needed to client sites
- Well-developed sense of urgency and follow through

Claims Officer - German

Title: Claims Officer - German
Salary: Not Disclosed
Location: Ireland, Dublin Region, Dublin, Dublin 12
Languages: English, German, Korean
Posted: 23rd May 2012

Claims Officer ? German
Allianz Worldwide Care Profile
Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world?s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries. Based in Park West, Dublin 12, Allianz Worldwide Care employs over 600 employees in 16 countries.

Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its ?Clear to Zero? claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.
Key Responsibilities

Adjudicate and process Claims within the agreed company SLA - clear to zero, in accordance with policy benefits to facilitate the company achieving its loss ratio target
Use AWC?s client database, Gulliver, accurately and effectively to ensure reports generated give a true reflection of the department?s workload, which consequently facilitates effective target planning
Operate within and meet the conditions of company service standards, clear to zero, to guarantee customer satisfaction and retention
Contribute to the team and departmental productivity targets so that the agreed SLA is achieved and a high level of customer service is provided
In line with the company?s policy on cost containment identify duplicate payments, possible non-disclosure and fraudulent claims
Respond to customer enquiries accurately and professionally and if necessary, liaise with other departments for support to ensure an efficient and professional response is given thereby achieving customer satisfaction
Participate in departmental medical training to expand knowledge of medical terminology and procedures and to develop comprehensive claims processing skills
This role involves shift work
Other Ad hoc duties as required

Experience Required

Previous experience in a customer focused role, in a an administrative capacity
Experience working in pressurised environment with tight deadlines
Fluency in English and German is essential to this role
Behavioural Competencies

Customer focused

Strong communication (verbal & written)
Ability to work effectively within a team environment
Honesty and Integrity
Ability to work under pressure
Results driven and solution oriented

Technical Competencies

Strong Knowledge of Microsoft Office (Excel, Word)

Starting Salary ?25,000 per annum rising to ?36,000 reflective of length of service
Once employed by Allianz Worldwide Care; we feel that the contribution of our officers increases considerably with service and we think it is only fair to recognise this within our salary scales. Therefore, we commence salary increases for Officers following 18 months service with increases continuing to apply for up to 5 years service as follows: 18 months service ?2,000, 2.5 years service ?3,000, 3.5 years service ?3,000, 5 years service ?3000.
To learn more about us please visit
www.allianzworldwidecare.com/movie

We are an equal opportunities employer

Global Collections Customer Solutions Agent (languages essential)

Title: Global Collections Customer Solutions Agent (languages essential)
Salary: Attractive
Location: Ireland, Dublin Region, Dublin, Dublin 15
Languages: English, French, Italian
Posted: 2nd May 2012

The Global Collections Customer Solutions Agent, reporting to the Supervisor of Billing & Collections in Dublin will provide support for internal departments and act as an intermediary with external collections agencies. Also the Collections CSA will have the opportunity to deal with delinquent sellers across a range of European countries in an effort to minimize net loss/bad debt and collection expense.

Fluency in English & fluency in at least one the following languages French, Italian, German or Dutch is required.

Responsibilities:

- Completing a wide variety of account maintenance functions (responding to outlook mails from outside collections agencies, account restrictions, emails, issuing credits, designing/implementing payment plans, processing excel files and handling escalations.)
- Work with internal partners to improve contact rates in collections and minimize exposure to future risk through appropriate user restriction processes and effective escalation strategies, including large balance collections
- Be responsible for day to day production as it pertains to inbound/outbound email management, identifying opportunities to improve productivity, effectiveness and quality - Responding timely to internal partners resolving matters that impact our customer in a fair, timely and consistent manner
- Handling inbound emails and calls from our vendors in an effort to minimize bad debt
-Deliver on key metrics including service level requirements for inquiries directed by our c customers, internal teams and collection vendors � meeting or exceeding our high standards to a quality customer experience
- Look for opportunities to improve processes to increase production, minimize manual processes, and develop controls to ensure flawless execution against policy and procedures

Requirements:

- Must be quality focused with previous strong results in QA
- Minimum 6 months of relevant work experience in Customer Service role or Collections
- Fluency in English & at least one of the following languages: French Italian German or Dutch. -- Possesses excellent written and verbal communication skills, and is extremely customer focused
- Computer savvy in MS Office (Excel/Word) and a proficiency towards data management
- Familiarity with eCommerce and Email communication - Outlook as well as other CRM and web applications
- Experience working with vendors and internal customers to de-escalate or quickly resolve customer concerns
- Has the scope to see trends and opportunities, and provide recommendations for process improvements to management
- Self motivated, high energy, ability to cope with tight deadlines
- Flexibility to work extended hours and occasional weekends as needed
- Ability to work in a dynamic international team environment

Japanese Speaking TOMS (Trade Order Management) Account Manager

Title: Japanese Speaking TOMS (Trade Order Management) Account Manager
Salary: Negotiable
Location: Japan
Languages: English, Japanese
Posted: 23rd May 2012

The Role

As a TOMS Account Manager, candidates should have a proven track record in sales, preferably within the financial sector, and have extremely strong relationship building skills. Candidates will be responsible for bringing in additional revenue, utilizing creative ways to increase business as well as building and maintaining close relationships with our client base.

Bloomberg is looking for candidates that are highly motivated, ready for a challenge and that can thrive within Bloomberg's high energy environment.

A successful candidate will:

- Manage key relationships with our existing TOMS client base, and grow product usage within.
- Prospect for new business opportunities within their account base and manage the sales process from demonstration to implementation.
- Consulting clients on their workflow and identify clients' needs and demonstrate how TOMS solutions will help them streamline their workflow and become more profitable.

Qualifications

- Minimum of 3 years experience in fixed income sales and/or experience in electronic trading solutions.
- Strong understanding of the fixed income marketplace.
- Order management technology & vendor management experience is strongly preferred.
- Strong presentation and communication skills.
- Ability to manage your time effectively, multi-task and work well under pressure in a team environment.
- Fluency in written and spoken English and Japanese.

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Process Executive / Process Specialist with French in Accounts Payable Department

Title: Process Executive / Process Specialist with French in Accounts Payable Department
Salary: relevant to experience
Location: Poland, ?ódzkie, ?ódz, 90-051 Lodz
Languages: English, French
Posted: 14th May 2012

Infosys BPO Poland is one of the biggest players in the outsourcing market, offering advanced and innovative services to its clients worldwide in the field of Finance and Accounting, Purchasing, IT and Consultancy. We are among the largest employers in the Łódź region and employ over 1200 specialists that provide services to clients in 27 countries.

Currently we are looking for the candidate for the position of:

Process Executive/Process Specialist with French in Accounts Payable Department

Responsibilities:
- Invoice verification
- Checking legal & fiscal requirements on the invoice
- Posting of financial documents on accounts payable side
- Preparing payment proposals

Requirements:
- Fluent French
- Communicative knowledge of English
- Min. 2 years experience in accounting/finance area
- General Knowledge of financial processes
- Drive for improvement and harmonization
- Excellent communication skills
- Stress resistance
- Flexibility (working in the afternoon shift � 2 � 10 pm)

We offer to the candidates:
- Language courses
- Participation in costs of post-graduate studies
- Social benefits
- Work in a multicultural environment
- Work in an young and energetic team
- Well-defined development paths
- Great possibility to start and develop professional career in a global company
- Great opportunity to participate in creation of best class processes
- Unique (for BPO) possibility to get experience in high-end accounting & finance areas: controlling, fiscal and statutory accounting, project management

If you are interested in our offer, would like to start your professional career in Infosys BPO Poland, please do not hesitate to send us your resume today

Korean Speaking Global Technical Support Representative

Title: Korean Speaking Global Technical Support Representative
Salary: Competitive
Location: Hong Kong
Languages: English, Korean
Posted: 23rd May 2012

The Role:

Make the most of your IT knowledge in one of the most global and progressive financial environments in the world. Solve issues in areas including Software, Hardware, Biometric Security, Networking and much more, and provide our clients from around the world with the best customer service available.

Global Technical Support will give you a chance to use your communication and organizational skills while working with the most powerful tool in the financial industry today.

By solving customers' hardware, software, and networking problems, showing them how they can maximize the benefits from their Bloomberg platforms, and providing outstanding service, you'll be given the opportunity to gain invaluable technical and customer service experience as well as to liaise closely with other departments to generate new ideas, explore new developments, and investigate complex issues.

Bloomberg Global Technical Support is an exciting role that offers endless opportunities for individuals that are driven, highly-motivated, and eager to learn.

Responsibilities:

- Day to day support of all our customers in global locations
- Telephone and remote support of our global customers
- Knowledge share and updates amongst the team to ensure all team members have the latest information on all ongoing issues

Qualifications:

- A bachelor's degree
- Experience of working in a helpdesk environment and a general knowledge of IT is highly desirable
- Fluency in English and Korean is essential
- Outstanding communication & interpersonal skills
- Ability to work well in a team environment
- Excellent listening, questioning and analytical skills along with the ability to remain calm under pressure & work in a concise, clear focused manner are necessary
- Multitasking skills

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Producer - Bloomberg TV

Title: Producer - Bloomberg TV
Salary: Negotiable
Location: United Kingdom, London, Central London
Languages: English
Posted: 23rd May 2012

Bloomberg Television, the global broadcaster dedicated to business, financial and markets news is seeking a Producer. The successful candidate will oversee the daily production of news programming, produced from Bloomberg's European headquarters in London.

Responsibilities:

- Act as a lead person for creating and delivering a live program to air.
- Harness real-time data, graphics and video for maximum on air effect.
- Write compelling opens, news items, features and teases.
- Exercise fast and accurate news judgement in a breaking-news environment.
- Ensure the program's interests are served by the assignment desk and other support units of the business.
- Provide coaching and feedback for production staff and talent.

Requirements:

- Bachelor's degree or equivalent relevant work experience.
- Television line producing experience in a live news environment.
- Strong production skills, including run-down design and management.
- Exceptional leadership and communication skills particularly in the gallery/control room.
- Willingness to work unsociable hours.
- Knowledge of the economy, markets and business.
- Fluent written and spoken English.

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

SAILING INSTRUCTOR (M/F)

Title: SAILING INSTRUCTOR (M/F)
Salary: Competitive + Accommodation & Meals
Location: Portugal
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Flemish, Greek, Czech, Polish, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Sailing Instructors (M/F) for our resorts in France or abroad.

Your role
� Adult and child group. and/or individual lessons
� Organization and animation of various watersport events
� Responsibility for the safety of the navigation zone
� Maintenance of the equipment
� Promotion of your activity in the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Sailing instructor qualification or similar certification preferred
� Experience in this position mandatory
� RYA powerboat level 2 certificate
� Fluent French mandatory, another foreign language a plus

Your personal skills
� Professional
� Responsible
� Enthusiastic
� Available
� Educational

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

FRONT DESK AGENT (M/F)

Title: FRONT DESK AGENT (M/F)
Salary: Competitive + Accommodation & Meals
Location: Italy
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Romanian, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Front Desk Agents (M/F) for our resorts in France or abroad.

Your role
� Arrivals and departures (check-in and check-out)
� Telephone switchboard
� IT skills
� Cash-box
� Sales promotion (stay, meals, B&B)
� Information regarding services and events inside and outside the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma in international travel industry preferred
� Working experience mandatory
� Fluent French mandatory, other foreign languages a plus

Your personal skills
� Professional
� Diplomatic
� Calm and reassuring
� Organised
� Good inter-personal skills

French season contract. Salary adapted to skills and experience. Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Kundenberater

Title: Kundenberater
Salary: according to the knowledge and experience
Location: Czech Republic, Jihomoravsky, 63900
Languages: English, German
Posted: 25th Apr 2012

Arbeitsbeschreibung
Wir suchen enthusiastische fließend Deutsch sprechende Kandidaten für ein interessantes schnell wachsend Projekt in unserem Center in Brno. Ihre Aufgabe wird telefonisch Spitzenkundenservice liefern für unseren Klienten � eine amerikanische multinationale Gesellschaft, die revolutionäre Verbraucherelektronik, Computersoftware und Personalcomputer konstruiert und vermarktet. Wenn Sie kommunikativ sind und haben Leidenschaft für Kundenservice, diese Position kann für Sie vielleicht die Richtige sein.
Ihre Aufgaben
� Technische Unterstützung und Kundenservice für Smartphones und andere Telekommunikationgeräte, Problemfeststellung und �lösung
� Kundenanrufe in das Contact Management System einloggen und Eskalationsverfahren bei der Problemlösung verfolgen
� Einhalten der Call Center Kriterien inklusive der Kundenzufriedenheit, der durchschnittlichen Bearbeitungszeit eines eingehenden Anrufes, sowie Termineinhaltung und Genauigkeit
� Anlernen der Kunden in den Supportoptionen und den zur problemlösung führenden Schritten, inklusive Online Tutorials, In-Store Programme und in das Programm eingebaute Help-Anwendungen
� Effektive und positive Kommunikation mit den Teamkollegen, Kunden und anderen Partner

Unsere Anforderungen
� Fliessend Deutsch
� Ausreichende Englischkenntnisse um die Trainingsmaterialien in Englisch (in Wort und Schrift) verstehen zu können
� Starke schriftliche und verbale Kommunikationsfähigkeit und Analytisches Denken
� Leidenschaft für Kundenservice und IT
� Fähigkeit der Arbeit in dynamischen Situationen und Zielstrebigkeit
� Vorangehende Erfahrung in Kundenservice ist ein starkere Vortail

Infosys BPO bietet
� Attraktives Gehalt
� Beitrittsbonus
� Unterstützung bei der Wohnungssuche und Rückerstattung der Reisekosten für Ausländer
� Entwicklungsmöglichkeiten im internationalen Umfeld
� Ganzjährige Sprachkurze, Essensmarken und Firmeneigene Kultur/Sportaktivitäten
Unternehmensinformation
INFOSYS BPO ist eine globale Geselschaft, die specialisierte prozessbezogene End-to-End Dienstleistungen anbietet. Wir operieren aus 12 Zentren auf drei Kontinenten. Das Center in Brno in der Tschechischen Republik arbeitet in folgenden Bereichen: Finanzen und Buchhaltung, Versicherung, Sales & Fulfillment, Kundenservice und IT. Das Center wurde im August 2004 eröffnet und heutzutage arbeiten bei uns 350 Angestellte aus 28 Ländern, die 22 Sprachen beherschen. Mehr Inforamtionen finden Sie unter: www.infosys.com und www.infosysbpo.com.
Interessieren Sie sich für diese Position und denken, dass Sie die oben gennanten Kriterien erfüllen? Dann schicken Sie Ihr aktualisiert Lebenslauf in Englisch an: romana_fialkova@infosys.com.

Schlüsselwörter: Kundenservice, Kundenbetreuung, technische Unterstützung, IT, Deutsch, Englisch, Kommunikation, internationales Unternehmen

EMEA Office Coordinator / Senior Administrative Assistant - Bilingual French/English

Title: EMEA Office Coordinator / Senior Administrative Assistant - Bilingual French/English
Salary: Salary dependent upon experience
Location: France, Ile de France, Paris, 75008 / Paris 8e
Languages: English, French
Posted: 18th May 2012

The Organization
BSR works with its global network of nearly 300 member companies to build a just and sustainable world. From its offices in Asia, Europe, and North and South America, BSR develops sustainable business strategies and solutions through consulting, research, and cross-sector collaboration. We are proud to say that we have a team of some of the most talented and motivated people in the industry working in our offices around the globe with offices in Beijing, Guangzhou, Hong Kong, New York, Paris, San Francisco and São Paulo.

Position Overview
The Coordinator will perform a wide range of detailed administrative duties to support the Paris office and team management. This will include the team's internal administrative office support, work with the office manager, financial processes related to consulting projects and membership, coordination among teams, project invoicing, travel arrangements, expense reports, and logistics for Directors as needed.

Responsibilities

Administration:

Reception of clients, vendors and other BSR contacts.
Taking call entries.
Reception of package delivery (FedEx, DHL and others).
Reception of all the postal mail/fax and dispatching them to the appropriate contacts.
Provide administrative assistance to Director level staff (possibly across multiple BSR offices in Europe, Middle East and Africa), including completing expense reports and other office support tasks.
Work with office manager in Paris and executive administrative assistants in other BSR offices to provide general administrative support to BSR staff, including scheduling, faxing, filing, and photocopying and general office needs (order office supplies, kitchen supplies, etc.).

Finance / Accounting:

Follow established procedures for processing receipts, cash, credit cards, etc.
Review and process expense reports (including copying, scanning, sending and filing receipts).
Prepare bank deposits.
Investigate and resolve client invoicing queries.
Communicate with the bank and clients via phone, email, mail or face to face.
Manage office cash flow in coordination with the Finance team in San Francisco.
Prepare draft invoices.
Organize, classify and put the accounting documents and receipts in order and in various categories.
Work with the Paris office manager and the finance team to provide general accounting services support including periodic calls with the Finance team in San Francisco and calls with the bank in Paris as needed.
Other tasks as requested by the Controller to support the finance and accounting services functions.

Communication/Events:

Support the EMEA Communication Manager and Office Manager in communicating with clients to market EMEA events.
Update of BSR website.
Provide assistance in logistics for conference calls, internal and external project needs, BSR working group and other internal and external meetings as assigned (cocktail events, breakfast events, workshops).

Qualifications
NOTE: Only candidates with these specific requirements will be considered.

BA/BS degree (Administration/Accounting degree) or equivalent combination of education and direct work experience in professional business environment.
Minimum of 3 years administrative professional work experience in international business environment as administrative assistant / accounting assistant or polyvalent assistant.

Key Competencies

Attention to detail and accuracy.
Strong administrative and organizational skills.
Knowledge, experience and a high comfort level working with the latest information technology including the Microsoft Office Suite and Salesforce.
Experience using Excel spreadsheets for financial reporting.
Expertise in Power Point functionality.
Excellent verbal and written communication skills both in French and in English required, third language is a plus.
Understanding of industry, business terminology and/or CSR language a plus.
High ethical standards and commitment to BSR core values of Leadership, Respect and Integrity.
Ability to demonstrate initiative and team work.
Ability to determine work priorities and to juggle multiple tasks efficiently.
Capacity to work and thrive in a growing, fast-paced entrepreneurial organization with a collaborative environment. Understanding of a global organization operating in multiple time zones.

Diversity

BSR is committed to developing an inclusive work environment where diversity of thought, style, culture and skill and is valued in support of individual performance and potential, as well as our business goals and mission.

PLEASE NOTE WHEN YOU CLICK ON "APPLY", YOU WILL BE REDIRECTED TO AN APPLICATION PAGE YOU NEED TO COMPLETE, THIS IN ORDER FOR YOUR APPLICATION TO BE SUBMITED.

TENNIS INSTRUCTOR (M/F)

Title: TENNIS INSTRUCTOR (M/F)
Salary: Competitive + Accommodation & Meals
Location: France, Provence.Alpes-Côte d'A.
Languages: English, Dutch, French, German, Italian, Russian
Posted: 22nd May 2012

Club Med recruits Tennis Instructors (M/F) for our resorts in France or abroad.

Your role
� Beginner and advanced group. lessons for adults and children
� Organization and animation of various sporting events and tennis tournaments
� Promotion of your activity in the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma as tennis coach or good competition level
� Teaching experience mandatory
� Fluent French mandatory, another foreign language a plus (German, Dutch, Russian, Italian)

Your personal skills
� Professional
� Enthusiastic
� Dedicated
� Organised
� Pedagogue

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

KIDS REP (M/F)

Title: KIDS REP (M/F)
Salary: Competitive + Accommodation & Meals
Location: Portugal
Languages: English, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Flemish, Greek, Polish, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Kids Rep (M/F) for our resorts abroad.

Your role
� Welcoming and supervising children from 4 to 17 years
� Entertaining by leading manual and/or sports activities
� Organizing game workshops and a weekly show
� Reassuring children and parents
� Being responsible for children�s hygiene and safety

Your profile
� Availability and international mobility from 3 to 8 months or during school holidays
� Working experience in childcare supervision (summer camp) mandatory
� CPR & First Aid preferred
� Fluent French compulsory, another foreign language a plus

Your personal skills
� Professional
� Available
� Organised
� Adaptable
� Creative

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

BARTENDERS (M/F)

Title: BARTENDERS (M/F)
Salary: Competitive + Accommodation & Meals
Location: Italy
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Romanian, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Bartenders (M/F) for our holiday resorts in France or abroad.

Your role
� Welcome the clients and offer them a personalised service
� Put forward the bar services
� Prepare and serve various and international drinks
� Versatile: table and bar services

Your profile
� Availability and international mobility from 3 to 8 months
� Diploma in catering or hotel industry and/or professional bartending experience in high volume service
� Knowledge of cocktails and alcohols
� Fluent French complusory, other foreign languages a plus

Your personal skills
� Professional
� Responsible
� Available
� Self-sufficient
� Good inter-personal skills

French season contract. Salary adapted to skills and experience. Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

TENNIS INSTRUCTOR (M/F)

Title: TENNIS INSTRUCTOR (M/F)
Salary: Competitive + Accommodation & Meals
Location: Turkey
Languages: English, Dutch, French, German, Italian, Russian
Posted: 22nd May 2012

Club Med recruits Tennis Instructors (M/F) for our resorts in France or abroad.

Your role
� Beginner and advanced group. lessons for adults and children
� Organization and animation of various sporting events and tennis tournaments
� Promotion of your activity in the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma as tennis coach or good competition level
� Teaching experience mandatory
� Fluent French mandatory, another foreign language a plus (German, Dutch, Russian, Italian)

Your personal skills
� Professional
� Enthusiastic
� Dedicated
� Organised
� Pedagogue

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Customer Service in Airline Business - FINNISH speaker, center of Prague

Title: Customer Service in Airline Business - FINNISH speaker, center of Prague
Salary: upon agreement
Location: Czech Republic, Praha
Languages: English, Finnish
Posted: 11th May 2012

BlueLink International CZ is an international customer service centre belonging to Air France Group. We are providing assistance line in the field of luggage claims, loyalty programmes, booking of flight tickets and other customer services to airline and hotel chain clients.

Currently we are looking for new colleagues for the position:
Customer Support Coordinator in Airline Business � FINNISH NATIVE SPEAKER

Main responsibilities:

* Providing full support to our customers - world-known airlines (KLM, Air France)
* Phone and email communication with passengers in the area of luggage claims, compensations and air ticket reservations
* Suggesting optimal solutions in accordance with internal procedures
* Working with special airline applications

We require:

* Native Finnish speaker with advanced level of English
* Good communication skills
* Ability to provide perfect customer service
* Professional attitude, punctuality, reliability and responsibility
* Time flexibility

We offer:

* Full training program
* Benefits: discounted flight tickets, language courses, fitness, swimming pool, meal tickets
* 23 paid days off
* Everyday communication with native speakers
* Multicultural environment
* Modern and friendly working environment
* Offices located in the center of Prague, close to the Wenceslas Square

Starting date: June 2012
If you are interested in this position, please send your structured CV and cover letter in English to hr@bluelinkservices.cz .

SAILING INSTRUCTOR (M/F)

Title: SAILING INSTRUCTOR (M/F)
Salary: Competitive + Accommodation & Meals
Location: France, Provence.Alpes-Côte d'A.
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Flemish, Greek, Czech, Polish, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Sailing Instructors (M/F) for our resorts in France or abroad.

Your role
� Adult and child group. and/or individual lessons
� Organization and animation of various watersport events
� Responsibility for the safety of the navigation zone
� Maintenance of the equipment
� Promotion of your activity in the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Sailing instructor qualification or similar certification preferred
� Experience in this position mandatory
� RYA powerboat level 2 certificate
� Fluent French mandatory, another foreign language a plus

Your personal skills
� Professional
� Responsible
� Enthusiastic
� Available
� Educational

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

PUBLIC RELATIONS COORDINATOR / FRONT DESK AGENT (M/F)

Title: PUBLIC RELATIONS COORDINATOR / FRONT DESK AGENT (M/F)
Salary: Competitive + Accommodation & Meals
Location: Greece
Languages: English, Dutch, French, German, Italian, Russian
Posted: 22nd May 2012

Club Med recruits Public Relations Coordinators / Front Desk Agents (M/F) for our resorts abroad.

Your role
� Being the representative for English-speaking guests
� Arrivals and departures (check-in and check-out)
� Telephone switchboard
� Cash-box
� Sales promotion (stay, meals, B&B)
� Organising and taking part to cultural events for English-speaking guests
� Translating information documents and notices
� Making speeches (information conferences, presentation of shows and events�)

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma in international travel industry preferred
� Working experience mandatory
� IT skills
� Bilingual English and French mandatory, other foreign languages a plus (German, Dutch, Russian, Italian�)

Your personal skills
� Professional
� Diplomatic
� Organised
� Ability to talk in public
� Excellent inter-personal skills

French season contract. Salary adapted to skills and experience (fixed salary + bonus on objective). Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

BARTENDERS (M/F)

Title: BARTENDERS (M/F)
Salary: Competitive + Accommodation & Meals
Location: France, Provence.Alpes-Côte d'A.
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Romanian, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Bartenders (M/F) for our holiday resorts in France or abroad.

Your role
� Welcome the clients and offer them a personalised service
� Put forward the bar services
� Prepare and serve various and international drinks
� Versatile: table and bar services

Your profile
� Availability and international mobility from 3 to 8 months
� Diploma in catering or hotel industry and/or professional bartending experience in high volume service
� Knowledge of cocktails and alcohols
� Fluent French complusory, other foreign languages a plus

Your personal skills
� Professional
� Responsible
� Available
� Self-sufficient
� Good inter-personal skills

French season contract. Salary adapted to skills and experience. Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

French speakers � start your career in IT!

Title: French speakers � start your career in IT!
Salary: according to the knowledge and experience
Location: Czech Republic, Jihomoravsky, 639 00
Languages: English, French
Posted: 25th Apr 2012

Job description
We are seeking enthusiastic and fluent French speaking candidates to join our exciting and fast growing project in Brno. Your main task would be to provide first level customer service and IT advisory by phone.
Our client is an American multinational corporation that designs and markets revolutionary consumer IT gadgets and software � laptops, smart phones, music players and many others. They are known worldwide for their advanced IT solutions and excellent design as well as first league customer service.

Your responsibilities
� Provide IT support and customer service on smart phones and other telecommunication devices, diagnose the issue and provide a path to resolving inquiries
� Be professional and flexible in your communication approach when speaking with customers who have varying levels of computer experience
� Log calls from customers onto Contact Management System and follow escalation procedures to resolve problems or issues
� Achieve call centre metrics including customer satisfaction, average handle time and customer availability as well as schedule adherence and accuracy
� Educate customers on support options, and the steps being taken to resolve their issue, including online tutorials, in-store programs and help applications built into the programs
� Efficient and positive communication with your team members, customers and other partners
� Cooperation on brand new products development for German speaking market

Our requirements
� Fluency in French language for adequate communication
� English language on sufficient level to understand all training materials in both written and verbal format
� Strong communication skills and analytical thinking
� Passion for customer care and IT field
� Ability to work in dynamic situations and achieve goals
� Previous experience in customer service is a strong advantage

Infosys BPO offers you
� Attractive salary, monthly guaranteed bonus + performance related bonus
� Starting bonus
� Reimbursement of travel costs and 2 months accommodation on arrival for foreign candidates.
� Free language courses, lunch vouchers, social and sports events organized by the company
� Long-term education program of working competence development, including managerial trainings
� Training: You will be trained and certified in the new technologies, and would regularly undergo training on all of the latest updates.

You will be located in the Infosys office situated in the beautiful city of Brno, the second largest city in the Czech Republic. Brno is historic yet modern and multicultural town. The international airports of Vienna, Prague, and Bratislava and in Brno itself are within 2 hour drive. More on www.brno.cz
In addition, you will be a part of a multinational corporation that provides first class outsourcing services to Fortune 500 companies.

Are you interested in this job opportunity and do you think you can handle all the above mentioned responsibilities? Send your updated CV in English to: kristina_hrdova@infosys.com
Key words: customer service, customer care, technical support, IT, French, English, communication, international company

French Speaking Sales Executive - Computer Associates

Title: French Speaking Sales Executive - Computer Associates
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, French
Posted: 1st May 2012

THE PERSON:
The person in this role will have experience of outbound business to business sales, and generating sales leads through cold calling. You will be proactive and able to work on your own initiative as well as being able to work as required by direct line managers. This role requires you to be determined, resilient and driven to achieve and surpass targets.

RESPONSIBILITIES:
The Sales Executive is responsible for generating qualified leads for software products with mid-market and enterprise prospects. You will identify the appropriate decision makers and influencers at each organization and, based on comprehensive product training, use probing techniques to uncover need and present possible solutions. Using BANT (Budget, Authority, Need and Timeframe) criteria, you will qualify sales �leads� for internal sales team. You must be able to understand complex sales processes and recognize that in many cases, development of a BANT-qualified lead may require multiple conversations, detailed data gathering and relationship development. You will leverage a large database of targeted prospects for cold-calling and will also be provided with �warmer� responder records from a variety of marketing campaigns.

THE ROLE:
� Warm and cold call IT professionals at mid-sized and enterprise companies
� Meet or exceed daily productivity goals including leads, dials and talk time
� Use CRM tools for tracking and record updates
� Identify prospect needs and present appropriate solutions
� Qualify leads using pre-defined BANT criteria
� Capture marketing intelligence data and detailed lead notes for all prospect conversations

ESSENTIAL CRITERIA:
� Demonstrated successful B2B inside sales experience, ideally in an inside sales/call centre environment
� Confident and energetic phone presence. Excellent call handling, objection handling and closing skills
� Demonstrated prior technical (hardware/software/IT) product experience
� Fluency in written and spoken English and French
� Excellent organizational skills with the ability to multi-task.
� Strong computer skills including experience with Microsoft Office and CRM applications.
� Documented, excellent attendance record in previous positions.
� Aggressive, energetic self-starter who enjoys working in a quota-driven environment

DESIRABLE CRITERIA:
� Steady, even pace to promote accuracy and quality of work
� Communication based on job knowledge and expertise
� Collaborative Communication approach in a structured job environment
� Helpful, supportive communication with management and peers
� Leadership focused on consistent, accurate, quality work output

Candidates will be required to complete a Personality Index evaluation and background check. References required.

HOURS:
Monday to Friday Rotational shifts from 7:00am � 7:00pm

SALARY:
TBC

PROBATION PERIOD:
There is a 3 month probationary period before confirmation of your contract status.

TRAINING/INDUCTION:
You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.

No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.

BENEFITS:
� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

RELOCATION PACKAGE:

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transport links are first class with two airports, direct sea crossings from Scotland and England and a direct bus and rail links from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

We look forward to receiving your application soon!

FRONT DESK AGENT (M/F)

Title: FRONT DESK AGENT (M/F)
Salary: Competitive + Accommodation & Meals
Location: Portugal
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Romanian, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Front Desk Agents (M/F) for our resorts in France or abroad.

Your role
� Arrivals and departures (check-in and check-out)
� Telephone switchboard
� IT skills
� Cash-box
� Sales promotion (stay, meals, B&B)
� Information regarding services and events inside and outside the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma in international travel industry preferred
� Working experience mandatory
� Fluent French mandatory, other foreign languages a plus

Your personal skills
� Professional
� Diplomatic
� Calm and reassuring
� Organised
� Good inter-personal skills

French season contract. Salary adapted to skills and experience. Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Transport Management � German and Portuguese speaking - Trainee Programme

Title: Transport Management � German and Portuguese speaking - Trainee Programme
Salary: approx. 2000/month (according to degree and experience)
Location: Austria, Tyrol (Tirol), Innsbruck, 6330 Kufstein
Languages: English, German, Portuguese
Posted: 27th Apr 2012

LKW WALTER was founded in 1924 and is one of the largest full truck load companies in Europe. It is among Austria's Top 100 companies. We focus on the organisation of full truck loads all over Europe, the CIS and the Middle East. Since 1984 LKW WALTER has been a pioneer in the development of combined road/rail and short sea transports. The LKW WALTER group is one of Austria's most successful private companies.

Your job
Intensive training programme �Train the Winner� over several months
Collaboration in international teams in an active, dynamic environment
Daily networking with customers and transport partners all over Europe
Organisation and supervision of international transports (road transports and combined transport)
Purchasing and selling negotiations
Independent monitoring of success with our managemenet information system
Visiting our international business partners
Regular support within our coaching programme

Your perspectives
Management of international markets and key accounts
Cooperation in inter-divisional projects
Adopting a field of your own responsibility
Intensive advanced training and development
Attractive income and profit sharing
Secure employment in a financially strong, private company
Modern working environment and numerous social benefits

Your career opportunities:
In line with our company philosophy, all future managers are appointed internally.

Your profile
Recently completed studies in business (university, college)
Specialisation in international business, management, marketing, foreign trade, logistics, tourism or similar fields
Good knowledge of German is a must!

Your working place is in Kufstein (the Tyrol).

Gestionnaire Assurance Prestation Prévoyance bilingue

Title: Gestionnaire Assurance Prestation Prévoyance bilingue
Salary: selon profil
Location: France, Ile de France, Paris, 75011
Languages: English, French
Posted: 11th May 2012

Au sein d�une équipe de cinq personnes, au poste de gestionnaire des remboursements des prestations collectives, vous participerez au traitement des demandes de renseignements des clients dans le respect des normes de qualité du groupe APRIL.
Vous serez en charge du calcul et du paiement des indemnités journalières en conformité avec les dispositions contractuelles en matière des prévoyances internationales.
Vous aurez également en charge la constitution et le suivi des dossiers d�invalidité et décès auprès de nos assureurs.

Enfin, vous serez responsable de la gestion de l'ensemble des actes nécessaires au traitement des prestations collectives :

o Les demandes de remboursement de frais de santé en application des garanties souscrites et du système médical propre à chaque pays.
o Les déclarations de sinistres (perte de bagage, responsabilité civile)
o Recueillir les informations auprès des clients ou des prestataires pour les prises en charge hospitalières.
o Le paiement des factures de nos partenaires médicaux internationaux.

Vous serez amenés à émettre des appels à nos partenaires et nos clients de façon proactive pour répondre aux exigences du groupe April : simplicité, empathie et proximité.

Profil :

Vous avez acquis lors de vos dernières expériences professionnelles de solides connaissances dans le monde de la prévoyance
Vous êtes doté d�une aisance orale et rédactionnelle aussi bien en français qu�en anglais (la connaissance d�une autre langue est également un plus).
Vos expériences à l�étranger vous ont permis de vous familiariser avec divers systèmes de santé à l�international.
Vous possédez un réel sens du service et vous souhaitez vous investir dans un environnement métier complexe, international et en forte croissance.

EMEA Partner Programs Manager

Title: EMEA Partner Programs Manager
Salary: Negotiable
Location: Ireland, South-West, Cork, Cork
Languages: English
Posted: 22nd May 2012

Department: EMEA Partner Sales

Reports to: EMEA Director, Partner Programs & Communication

Job Description:
The EMEA Partner Programs Manager will be responsible for driving the creation, execution, and management of VMware Channel Partner sales investment, incentive and reward programs for EMEA. This individual will be responsible for working with Global Partner Operations and Partner Support Center to develop and implement the program strategy and infrastructure that financially motivates Channel Partners. Such programs would include Development Funds, SPIFFs, Sales Rewards, and Rebates. Fiscal responsibility for program utilization and forecasting is a requirement.
The EMEA Partner Programs Manager is a well rounded individual who has excellent communication, organizational, financial/analytical, and interpersonal skills. The role requires a proven track record in process and methodology development, messaging/positioning, program management, and broad execution capabilities. A requirement is to motivate, leverage, and manage internal teams on a project basis in order to accomplish the program strategy and objectives.
Responsibilities:
� Consult with Product Marketing, Partner Marketing, Operations, Finance, Executives, and Sales to help identify, design and create programs that are a competitive advantage for VMware.
� Develop program plans that will support the business objectives/requirements.
� Design, enhance and implement the infrastructure and business processes necessary to effectively manage a successful set of Channel Partner incentives.
� Develop the metrics and track those metrics back to the business objectives of the program.
� Drive internal processes and methodologies to evaluate and model the potential impact of new Channel Partner incentive and investment scenarios.
� Communicate proactively and articulate to management programmatic changes to VMware Partner Network and the intended impact to both VMware and the Channel Partners.
� Recommend effective Partner business planning and reporting structure based on the regional strategies and EMEA Partner investment programs.
� Create and/or collaborate to Channel Partner and internal program documents to clearly identify the benefits, terms and conditions, rules of engagement, and marketing collateral.
� Lead cross-functional teams to effectively assist in supporting the partner incentive and discounting programs, and in increasing their utilization and performance rate.
� Other duties as assigned.

Requirements:
� 5+ years of experience in Sales programs and promotions, Sales Operations, or Channel Marketing related roles
� Must be motivated, self-starter with exceptional organizational skills and a keen eye for details
� Demonstrated ability to successfully justify critical programs by projecting the impact through financial modeling is required
� Previous experience in managing cross-functional teams
� Must possess excellent project management skills and good follow up skills to complete tasks as scheduled
� A good understanding of a two-tier go-to-market strategy and how that affects incentive and purchasing programs
� A good understanding of how Channel Partner incentive and investment programs drive behavior, incremental sales, and adoption of VMware strategies
� Previous Channel Sales experience a plus
� Ability to work effectively in a fast-changing, fast-paced and demanding environment
� Ability to travel 20% of the time in EMEA

Before you join, VMware will require you to go through a pre-employment screening process. This means that we will want to verify your details and the information you have given us to ensure your suitability for a certain role considering its nature, seniority and other relevant factors.

Graduado/a de Universidad para nuestra gestión internacional de productos y ventas

Title: Graduado/a de Universidad para nuestra gestión internacional de productos y ventas
Salary: keine Angaben
Location: Germany, Bayern, München, 82131 Gauting
Languages: English, German, Spanish
Posted: 11th May 2012

¿Estás buscando un trabajo con
perspectivas para el futuro?

¿Quieres crecer con nosotros?

¡Envíanos tu solicitud!

Payment Network AG ofrece con su sistema de pago sofortbanking productos innovadores para compras seguras en linea de mercancías y bienes digitales. Fundada en 2005, Payment Network AG colabora con más de 25.000 tiendas en línea en Alemania, Austria, Suiza, Países Bajos, Bélgica, Italia, Reino Unido y Polonia.

Para ampliar nuestro equipo internacional, estamos buscando un/a:

Graduado/a de Universidad para nuestra gestión internacional de productos y ventas

Al principio pasarás por lo menos 6 meses en nuestra oficina en Munich. Después de este tiempo tendrás la oportunidad de trabajar localmente para el mercado español.

Funciones:

En los primeros seis meses aprenderás a conocer la empresa.
Además analizarás el mercado español (sobre asuntos de pago, cuestiones bancarias, estructuras de las tiendas en línea, hábitos de consumo, condiciones de la ley y del entorno competitivo). Entonces presentarás los resultados de tus análisis.
Además desarrollarás una estrategia de producto y de mercado para la introducción de nuestros productos en el mercado español. Esto incluye tareas como la localización y la adaptación de mercado de nuestros productos existentes, el control y la producción de textos españoles para fines internos y externos.
Te encargarás de la primera fase de prueba para la introducción del producto en el mercado español.
Al mismo tiempo trabajarás en estrecha colaboración con los departamentos internos (gestión de productos, ventas internacionales, marketing, departamento legal y de desarrollo) y las agencias externas.

Después de seis meses, tendrás la opción de ir a España y trabajar localmente para el mercado español.

Adquirirás nuevos clientes. Desarrollarás la confianza y la atencíon al cliente. Fomentarás relaciones constructivas para establecer nuestros productos en España así que puedan propagarse rápidamente y darse a conocer.
Nos ayudarás en la constante adaptación de los productos y procesos al mercado español y en desarrollarlos aún más. Observarás la competencia y informarás periódicamente nuestra sede central en Munich.

Requisitos:

Tienes un título universitario en economía, ciencias de la computación o similar.
Tienes algunas experiencias prácticas en la gestión local de productos, en el marketing de productos o en las ventas.
Además tienes una buena comprensión del comportamiento de los comerciantes y de los consumidores en el comercio electrónico, sobre todo acerca de los pagos, y tienes un buen conocimiento del sector bancario español y del mundo del comercio electrónico.
Español como lengua materna y un muy buen nivel de alemán imprescindible. Valoraremos buen nivel de inglés.
Excelentes dotes de comunicación y las habilidades de cooperación en un equipo internacional completan tu perfil.
Además tienes capacidad de organización y de análisis y un enfoque orientado a las soluciones.

¿Qué puedes esperar de Payment Network AG?

Tus ideas y opiniones serán escuchadas. Desafíos variados e interesantes te esperan. Además de nuestros productos innovadores, ofrecemos también jerarquías planas, toma rapida de decisiones, un ambiente de trabajo agradable y un equilibrio entre trabajo y vida para un montón de diversión en el trabajo.
¿Te interesa trabajar con nosotros? Esperamos tu solicitud indicando tus expectativas salariales y la fecha de inicio más temprana posible. Por favor, envía tu solicitud en alemán.

Swedish Speaking Sales Executive - Computer Associates

Title: Swedish Speaking Sales Executive - Computer Associates
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Swedish
Posted: 1st May 2012

THE PERSON:
The person in this role will have experience of outbound business to business sales, and generating sales leads through cold calling. You will be proactive and able to work on your own initiative as well as being able to work as required by direct line managers. This role requires you to be determined, resilient and driven to achieve and surpass targets.

RESPONSIBILITIES:
The Sales Executive is responsible for generating qualified leads for software products with mid-market and enterprise prospects. You will identify the appropriate decision makers and influencers at each organization and, based on comprehensive product training, use probing techniques to uncover need and present possible solutions. Using BANT (Budget, Authority, Need and Timeframe) criteria, you will qualify sales �leads� for internal sales team. You must be able to understand complex sales processes and recognize that in many cases, development of a BANT-qualified lead may require multiple conversations, detailed data gathering and relationship development. You will leverage a large database of targeted prospects for cold-calling and will also be provided with �warmer� responder records from a variety of marketing campaigns.

THE ROLE:
� Warm and cold call IT professionals at mid-sized and enterprise companies
� Meet or exceed daily productivity goals including leads, dials and talk time
� Use CRM tools for tracking and record updates
� Identify prospect needs and present appropriate solutions
� Qualify leads using pre-defined BANT criteria
� Capture marketing intelligence data and detailed lead notes for all prospect conversations

ESSENTIAL CRITERIA:
� Demonstrated successful B2B inside sales experience, ideally in an inside sales/call centre environment
� Confident and energetic phone presence. Excellent call handling, objection handling and closing skills
� Demonstrated prior technical (hardware/software/IT) product experience
� Fluency in written and spoken English and French
� Excellent organizational skills with the ability to multi-task.
� Strong computer skills including experience with Microsoft Office and CRM applications.
� Documented, excellent attendance record in previous positions.
� Aggressive, energetic self-starter who enjoys working in a quota-driven environment

DESIRABLE CRITERIA:
� Steady, even pace to promote accuracy and quality of work
� Communication based on job knowledge and expertise
� Collaborative Communication approach in a structured job environment
� Helpful, supportive communication with management and peers
� Leadership focused on consistent, accurate, quality work output

Candidates will be required to complete a Personality Index evaluation and background check. References required.

HOURS:
Monday to Friday Rotational shifts from 7:00am � 7:00pm

SALARY:
TBC

PROBATION PERIOD:
There is a 3 month probationary period before confirmation of your contract status.

TRAINING/INDUCTION:
You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.

No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.

BENEFITS:
� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

RELOCATION PACKAGE:

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transport links are first class with two airports, direct sea crossings from Scotland and England and a direct bus and rail links from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

We look forward to receiving your application soon!

TENNIS INSTRUCTOR (M/F)

Title: TENNIS INSTRUCTOR (M/F)
Salary: Competitive + Accommodation & Meals
Location: Greece
Languages: English, Dutch, French, German, Italian, Russian
Posted: 22nd May 2012

Club Med recruits Tennis Instructors (M/F) for our resorts in France or abroad.

Your role
� Beginner and advanced group. lessons for adults and children
� Organization and animation of various sporting events and tennis tournaments
� Promotion of your activity in the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma as tennis coach or good competition level
� Teaching experience mandatory
� Fluent French mandatory, another foreign language a plus (German, Dutch, Russian, Italian)

Your personal skills
� Professional
� Enthusiastic
� Dedicated
� Organised
� Pedagogue

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

German Speaking Microsoft Windows Live Moderator

Title: German Speaking Microsoft Windows Live Moderator
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, German
Posted: 1st May 2012

German Speaking Microsoft Windows Live Moderator

Employment Type: Permanent
Location: Belfast, UK
Excellent Relocation Package
Languages required: English & German

MSN is one of the world�s best known technology and software companies

A Moderator is responsible for maintaining a clean and interactive environment for all participants in the forums. A Moderator is also the first customer facing contact point that would be able to identify the top and high impact issues affecting customers and market share. Reporting content gaps and needs to the subject matter expert is a critical role that a moderator should also take.

A Moderator will be required to compose responses, generate solutions and interact with customers using similar dialogue and conversational styles. The role requires individuals who have very strong customer focus skills as they will be required to interact with the customers, thinking and composing their responses and not using the standards answers or QT�s.

Candidates should...

Be fluent in written and spoken German
Be fluent in written and spoken English
Have 6 months outstanding customer service experience in a service driven environment
Have excellent technical proficiency and in depth knowledge of Microsoft products
Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
Have the ability to multitask, plan and prioritise workload
Have excellent communication skills both verbal and written
Demonstrate resilience and ability to work on own initiative
Demonstrate problem solving and troubleshooting skills
Demonstrate ownership and accountability to achieve deadlines and targets

What are the BENEFITS of working for Concentrix?

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

What is the salary?

£6.49 per hour (equivalent to £13,500 per annum gross - taxes to be deducted)
Please note that the salaries in gemreflect the lower cost of living in Belfast. They facilitate a comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

What are the hours?

40 Hours per week on a rotational shift pattern from Monday to Sunday
The operational hours are 8am � 6pm. However, your Department�s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:
Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

We look forward to receiving your application soon!

BARTENDERS (M/F)

Title: BARTENDERS (M/F)
Salary: Competitive + Accommodation & Meals
Location: Greece
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Romanian, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Bartenders (M/F) for our holiday resorts in France or abroad.

Your role
� Welcome the clients and offer them a personalised service
� Put forward the bar services
� Prepare and serve various and international drinks
� Versatile: table and bar services

Your profile
� Availability and international mobility from 3 to 8 months
� Diploma in catering or hotel industry and/or professional bartending experience in high volume service
� Knowledge of cocktails and alcohols
� Fluent French complusory, other foreign languages a plus

Your personal skills
� Professional
� Responsible
� Available
� Self-sufficient
� Good inter-personal skills

French season contract. Salary adapted to skills and experience. Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Norwegian Speaking Sales Executive - Computer Associates

Title: Norwegian Speaking Sales Executive - Computer Associates
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Norwegian
Posted: 1st May 2012

Concentrix delivers an exceptional service experience through the passion of our people in a number of exciting fields including, customer support gaming, sales, retail and tourism. We provide support across 31 different languages and work together in a challenging, vibrant and multi-lingual environment.

Our culture is reflected in our people and their attitude to build the skills required for the job. Our people are challenged to exceed the parameters of their day to day job by helping us and our clients exceed customer expectations. Our dress code is relaxed and we value the respect of others.

THE PERSON:
The person in this role will have experience of outbound business to business sales, and generating sales leads through cold calling. You will be proactive and able to work on your own initiative as well as being able to work as required by direct line managers. This role requires you to be determined, resilient and driven to achieve and surpass targets.

RESPONSIBILITIES:
The Sales Executive is responsible for generating qualified leads for software products with mid-market and enterprise prospects. You will identify the appropriate decision makers and influencers at each organization and, based on comprehensive product training, use probing techniques to uncover need and present possible solutions. Using BANT (Budget, Authority, Need and Timeframe) criteria, you will qualify sales �leads� for internal sales team. You must be able to understand complex sales processes and recognize that in many cases, development of a BANT-qualified lead may require multiple conversations, detailed data gathering and relationship development. You will leverage a large database of targeted prospects for cold-calling and will also be provided with �warmer� responder records from a variety of marketing campaigns.

THE ROLE:
� Warm and cold call IT professionals at mid-sized and enterprise companies
� Meet or exceed daily productivity goals including leads, dials and talk time
� Use CRM tools for tracking and record updates
� Identify prospect needs and present appropriate solutions
� Qualify leads using pre-defined BANT criteria
� Capture marketing intelligence data and detailed lead notes for all prospect conversations

ESSENTIAL CRITERIA:
� Demonstrated successful B2B inside sales experience, ideally in an inside sales/call centre environment
� Confident and energetic phone presence. Excellent call handling, objection handling and closing skills
� Demonstrated prior technical (hardware/software/IT) product experience
� Fluency in written and spoken English and Norwegian
� Excellent organizational skills with the ability to multi-task.
� Strong computer skills including experience with Microsoft Office and CRM applications.
� Documented, excellent attendance record in previous positions.
� Aggressive, energetic self-starter who enjoys working in a quota-driven environment

DESIRABLE CRITERIA:
� Steady, even pace to promote accuracy and quality of work
� Communication based on job knowledge and expertise
� Collaborative Communication approach in a structured job environment
� Helpful, supportive communication with management and peers
� Leadership focused on consistent, accurate, quality work output

Candidates will be required to complete a Personality Index evaluation and background check. References required.

HOURS:
Monday to Friday Rotational shifts from 7:00am � 7:00pm

SALARY:
TBC

PROBATION PERIOD:
There is a 3 month probationary period before confirmation of your contract status.

TRAINING/INDUCTION:
You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.

No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.

BENEFITS:

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

RELOCATION PACKAGE:

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transport links are first class with two airports, direct sea crossings from Scotland and England and a direct bus and rail links from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

We look forward to receiving your application soon!

Swedish Speaking EA Gaming Support Agent

Title: Swedish Speaking EA Gaming Support Agent
Salary: Excellent
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Swedish
Posted: 1st May 2012

Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 33 languages, we give our clients the global reach essential for business success.

** What is the role? **

Swedish Speaking EA Gaming Support Agent

The person in this position will work in a team to support EA�s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone, chat and email in a timely and efficient manner.

Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world�s most popular games and game franchises. EA currently supports all major gaming platforms.

Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children�s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games.

Candidates should...

� Be able to demonstrate a keen interest and passion for gaming
� Be fluent in written and spoken English
� Be fluent in written and spoken Swedish
� Have 6 months outstanding customer service experience in a service driven environment
� Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)
� Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Have the ability to multitask, plan and prioritise workload
� Have excellent communication skills both verbal and written
� Demonstrate resilience and ability to work on own initiative
� Demonstrate problem solving and troubleshooting skills
� Demonstrate ownership and accountability to achieve deadlines and targets

** What are the BENEFITS of working for EA at Concentrix? **

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Generous Holidays � 22 days plus 6 statutory days & birthday day off
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

What is the Salary?

£7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).
Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

What are the hours of work?

40 Hours per week on a rotational shift pattern from Monday to Sunday

9am � 10pm . However, your Department�s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

What is the training like?

Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation
We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...
Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.
Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx

We look forward to receiving your application soon!

German Speaking Sales Agent

Title: German Speaking Sales Agent
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, German
Posted: 4th May 2012

THE PERSON:
The person in this role will have experience of outbound business to business sales, and generating sales leads through cold calling. You will be proactive and able to work on your own initiative as well as being able to work as required by direct line managers. This role requires you to be determined, resilient and driven to achieve and surpass targets.

RESPONSIBILITIES:
The Sales Executive is responsible for generating qualified leads for software products with mid-market and enterprise prospects. You will identify the appropriate decision makers and influencers at each organization and, based on comprehensive product training, use probing techniques to uncover need and present possible solutions. Using BANT (Budget, Authority, Need and Timeframe) criteria, you will qualify sales �leads� for internal sales team. You must be able to understand complex sales processes and recognize that in many cases, development of a BANT-qualified lead may require multiple conversations, detailed data gathering and relationship development. You will leverage a large database of targeted prospects for cold-calling and will also be provided with �warmer� responder records from a variety of marketing campaigns.

THE ROLE:
� Warm and cold call IT professionals at mid-sized and enterprise companies
� Meet or exceed daily productivity goals including leads, dials and talk time
� Use CRM tools for tracking and record updates
� Identify prospect needs and present appropriate solutions
� Qualify leads using pre-defined BANT criteria
� Capture marketing intelligence data and detailed lead notes for all prospect conversations

ESSENTIAL CRITERIA:
� Demonstrated successful B2B inside sales experience, ideally in an inside sales/call centre environment
� Confident and energetic phone presence. Excellent call handling, objection handling and closing skills
� Demonstrated prior technical (hardware/software/IT) product experience
� Fluency in written and spoken English and German
� Excellent organizational skills with the ability to multi-task.
� Strong computer skills including experience with Microsoft Office and CRM applications.
� Documented, excellent attendance record in previous positions.
� Aggressive, energetic self-starter who enjoys working in a quota-driven environment

DESIRABLE CRITERIA:
� Steady, even pace to promote accuracy and quality of work
� Communication based on job knowledge and expertise
� Collaborative Communication approach in a structured job environment
� Helpful, supportive communication with management and peers
� Leadership focused on consistent, accurate, quality work output

Candidates will be required to complete a Personality Index evaluation and background check. References required.

HOURS:
Monday to Friday Rotational shifts from 7:00am � 7:00pm

SALARY:
TBC

PROBATION PERIOD:
There is a 3 month probationary period before confirmation of your contract status.

TRAINING/INDUCTION:
You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.

No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.

BENEFITS:
� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

RELOCATION PACKAGE:

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transport links are first class with two airports, direct sea crossings from Scotland and England and a direct bus and rail links from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

We look forward to receiving your application soon!

Norwegian Presales & Marketing Agent - Cisco

Title: Norwegian Presales & Marketing Agent - Cisco
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Norwegian
Posted: 1st May 2012

Norwegian Speaking Cisco Presales Lead Generation
Reports to: Team Manager
Location: Lesley Exchange, Belfast

Cisco is the world's leading provider of networking equipment used to interlink networks and power the internet.

The Cisco Vision

�Cisco customers come first and an integral part of our DNA is creating long-lasting customer partnerships and working with them to identify their needs and provide solutions that support their success.

Cisco has shaped the future of the internet by creating unprecedented value and opportunity for our customers, employees, investors and ecosystem partners and has become the worldwide leader in networking - transforming how people connect, communicate and collaborate.�

The Person:

The person in this role will have experience of customer services and inbound sales. You will be required to arrange appointments for Cisco partners to meet with end user to upgrade/sell a range of Cisco products and solutions. You will be proactive and able to work on your own initiative as well as being able to work as required by direct line managers. Whilst this is largely an inbound role, it will require occasional outbound calling for sales or marketing campaigns. This role requires you to be determined, resilient and driven to achieve and surpass targets.

Responsibilities:

� Handle inbound calls to provide information to calls on Cisco products.
� Provide solutions for end users and generate meetings for partners to carry out these resolutions.
� Make outbound calls on a variety of tailored campaigns for example [Event Invitations, Profiling, New Technology Offerings]
� You will have an extended knowledge of Cisco as a corporation and all services available to customers.
� Maintain ownership until the resolution has been satisfactorily implemented.
� Providing support to customers and generating leads via telephone, Email, chat and social media.

Essential Criteria:

 Fluency in written and spoken English
 Fluency in written and spoken Norwegian
 Customer Focus � 6 months experience of delivering Customer Service
 Specialist Expertise - Minimum of 6 months telephone sales experience. Willing to work toward the Cisco Sales Expert certification within first five months
 Working with Others - Ability to work well with others, within a team based environment, supporting the team in achieving highest quality standards and takes active role in building team morale.
 Planning and Organisation - Ability to multitask, plan and prioritise workload effectively.
 Effective Communication - Excellent communication skills, both verbally and written.
 Resilience - Demonstrates resilience and ability to work on own initiative
 Problem Solving - Demonstrates problem solving and troubleshooting skills
 Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets

Desirable Criteria:

� Experience in business to business sales
� Previous experience in the IT industry

Salary:

£6.73 per hour (equivalent to £14,000 per year) with OTE bonus of £1500.

Hours of work:
40 Hours per week Monday to Friday 8.00am � 5.00pm.
Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

Training:

Training will be conducted over 1-2 weeks, Monday � Friday 9.00am � 6.00pm. It will be intensive and will consist of acquiring knowledge of how Cisco operates as a company, as well as the technical and product knowledge, required for the position. It will be a mixture of classroom, WebEx and on the job training.

No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.

Training is ongoing as there will be new products and changes. During the training you will be receiving �real life� calls in a controlled environment. This will be monitored and assessed by quality and your trainer and feedback will be given.

After probation, you will be required to take the Cisco Sales Expert course and pass this examination.

Benefits:

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

Probation Period:

There is a 3 month probationary period before confirmation of your contract status.
If absence and lateness occur during probation (includes training/nesting and first 2 months on the floor) this could impact the decision on whether you pass your probation period.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:
Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

We look forward to receiving your application soon!

Dutch Speaking Language Testers

Title: Dutch Speaking Language Testers
Salary: Competitive
Location: United Kingdom, London, West London
Languages: English, Dutch
Posted: 11th May 2012

We are currently looking to recruit Dutch Speaking Language Testers to join our Language Development Services Team. Employment will be on a zero hours contact.

These roles are entry-level positions and are aimed at gamers with language skills who would like to enter the games industry but who are finding it difficult to gain experience.

There are 2 shift patterns currently available in the Language Development Services Department. The Early Shift runs from 7.30am to 3.00pm and the Late Shift runs from Monday to Friday, 3.00pm to 10.30pm (35 hours per week).

KEY RESPONSIBILITIES:

� Carry out specific checks in a consistent and thorough manner as part of a structured test plan
� Ensure that all problems and bugs recorded are done so in an efficient and informative manner
� Write up bug reports to the high standard required by SEGA Europe. This includes using correct naming conventions and displaying a concise style of writing whilst ensuring that all the necessary information (what the bug is, how to recreate it, etc.) is contained within the report
� Use investigative skills to find problems, whilst continuing to complete tasks set by the Language Team Lead or Language Assistant Team Lead.

KNOWLEDGE, SKILLS AND EXPERIENCE:

� Clear and concise communicator both written and verbally in English, and in the language you are contracted to test for
� High proficiency of spelling and grammar in both English and the language you are contracted to test for
� Experienced games player, including the ability to familiarise with game-play elements rapidly
� An ability to recognise and analyse the inadequacies of an implemented system in a product
� Computer literate (Competent PC skills)
� Detail conscious
� Amiable and approachable
� Pro-activeness to think ahead and identify tasks that need to be carried out and the motivation to complete these on own initiative
� Ability to plan and carry out work when unsupervised
� Excellent ability in the use Word, Excel and Outlook.

Please click APPLY below to download your application form

Please note that we are only able to consider applications from people who have submitted both a completed application form and CV.

Social Media/Branding Coordinator

Title: Social Media/Branding Coordinator
Salary: -
Location: Ireland, Dublin Region, D1/Dublin
Languages: English
Posted: 10th May 2012

With more than 380,000 customers�including 100 of the Fortune 100�and with deployments across a wide variety of industries in more than 145 countries around the globe, Oracle offers an optimized and fully integrated stack of business hardware and software systems.

Oracle engineers hardware and software to work together in the cloud and in your data center�from servers and storage, to database and... middleware, through applications. Oracle systems:

- Provide better performance, reliability, security, and flexibility
- Lower the cost and complexity of IT implementation and management
- Deliver greater productivity, agility, and better business intelligence

Oracle is looking for a Social Media Expert. The successful candidate will be joining an existing dynamic Recruitment team. The position will be part of the North American (NA) & Latin American (LAD) Recruitment organisation and will be based in Dublin.

We will offer you the opportunity to hone your skills working alongside some of the most experienced, brightest minds in the industry. Accelerate and define your career with the Oracle Recruitment team.

ROLES AND RESPONSIBILITIES:

� Become the voice of NA & LAD Recruitment in our main news blog and social media channels.
� Write news blogs, Facebook posts, Tweets.
� Find new ways to engage our and expand our social media presence dramatically.
Participate in discussion as to which tools we may need to expand our social media presence dramatically.
� Curate and push Recruitment daily content to other referral news sites.
� Research new channels that will maximize our online presence, driving traffic to NAjobs.oracle.com / LADjobs.oracle.com pages and dramatically increasing monthly unique visitors and interactions.
� Support business and editorial goals by scheduling communications to drive fan and follower interactions. (quizzes, contests, polls, events, etc.)
� Research social media users to deepen understanding audiences in all social media and referral channels.
� Track social trends and discussions of Oracle Recruitment news topics
� Teach and coach Recruitment team and other staff (Brand Advocates) how to regularly use social media to promote Recruitment content. Be the internal evangelist for the importance of social media.
� Constantly measure and analyze Recruitment social activities
� Respond regularly to discussion strings from both Recruitment accounts and help Recruitment team to know when they can jump into the discussions.
� Develop live and recorded audience discussions on various topics.
� Responsible for all branding activities for Graduates and experienced staff: availability of relevant pictures/slogan, design of adverts incl high definition, process of approvals from internal Corporate teams. This includes adverts, leaflets, brochures, websites and any relevant item of communication within NA & LAD.
� Responsible for trends spotting of materials (stands, roll ups, etc) and giveaways, cost analysis and price negotiations for any needed materials in NA for recruitment purposes. Collaboration with other Regions might occur.
� Responsible for accurate reports as to stock of all materials and location
� Responsible for constant review of recruitment website (both graduates and experienced staff) and suggestions of improvements

ADDITIONAL INFORMATION

� The right candidate will have at least 1-3 year's proven experience working in the field of social media.
� Fluency in English and or Spanish / Portuguese is essential.
� Extensive experience and proven success with content management and audience engagement on Facebook, Twitter, and YouTube as well as referral media sites line Yahoo, Google News, Digg, Reddit, StumbleUpon and others
� Experienced blogger
� Experience with social media moderation/conversation and analysis/reporting
� Strong communication, writing and editing skills
� Ability to take charge of all facets of execution. Must be highly organized and able to prioritize and manage multiple projects simultaneously
� A positive attitude and openness to developing new expertise and taking on new challenges
� Ability to thrive in a fast-paced, deadline-based, ever-changing environment
� Extensive experience and proven success with content management and audience engagement on Facebook, Twitter, and YouTube as well as referral media sites line Yahoo, Google News, and others
� Proven ability to communicate effectively between various internal teams
� Proven ability to communicate effectively between various internal teams
� Knowledge of Photoshop, Dreamweaver, InDesign

French Speaking Sales Agent

Title: French Speaking Sales Agent
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, French
Posted: 4th May 2012

THE PERSON:
The person in this role will have experience of outbound business to business sales, and generating sales leads through cold calling. You will be proactive and able to work on your own initiative as well as being able to work as required by direct line managers. This role requires you to be determined, resilient and driven to achieve and surpass targets.

RESPONSIBILITIES:
The Sales Executive is responsible for generating qualified leads for software products with mid-market and enterprise prospects. You will identify the appropriate decision makers and influencers at each organization and, based on comprehensive product training, use probing techniques to uncover need and present possible solutions. Using BANT (Budget, Authority, Need and Timeframe) criteria, you will qualify sales �leads� for internal sales team. You must be able to understand complex sales processes and recognize that in many cases, development of a BANT-qualified lead may require multiple conversations, detailed data gathering and relationship development. You will leverage a large database of targeted prospects for cold-calling and will also be provided with �warmer� responder records from a variety of marketing campaigns.

THE ROLE:
� Warm and cold call IT professionals at mid-sized and enterprise companies
� Meet or exceed daily productivity goals including leads, dials and talk time
� Use CRM tools for tracking and record updates
� Identify prospect needs and present appropriate solutions
� Qualify leads using pre-defined BANT criteria
� Capture marketing intelligence data and detailed lead notes for all prospect conversations

ESSENTIAL CRITERIA:
� Demonstrated successful B2B inside sales experience, ideally in an inside sales/call centre environment
� Confident and energetic phone presence. Excellent call handling, objection handling and closing skills
� Demonstrated prior technical (hardware/software/IT) product experience
� Fluency in written and spoken English and French
� Excellent organizational skills with the ability to multi-task.
� Strong computer skills including experience with Microsoft Office and CRM applications.
� Documented, excellent attendance record in previous positions.
� Aggressive, energetic self-starter who enjoys working in a quota-driven environment

DESIRABLE CRITERIA:
� Steady, even pace to promote accuracy and quality of work
� Communication based on job knowledge and expertise
� Collaborative Communication approach in a structured job environment
� Helpful, supportive communication with management and peers
� Leadership focused on consistent, accurate, quality work output

Candidates will be required to complete a Personality Index evaluation and background check. References required.

HOURS:
Monday to Friday Rotational shifts from 7:00am � 7:00pm

SALARY:
TBC

PROBATION PERIOD:
There is a 3 month probationary period before confirmation of your contract status.

TRAINING/INDUCTION:
You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.

No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.

BENEFITS:
� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

RELOCATION PACKAGE:

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transport links are first class with two airports, direct sea crossings from Scotland and England and a direct bus and rail links from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

We look forward to receiving your application soon!

Implementation Consultant

Title: Implementation Consultant
Salary: Excellent
Location: United Kingdom, South East, Berkshire
Languages: English, French, Spanish
Posted: 4th May 2012

Brainware, Inc. is seeking an implementation consultant/technical lead who will be responsible for defining business requirements, writing technical specifications, architecting customer-specific solutions and driving successful customer implementations of our enterprise software applications in the UK. The implementation consultant will work closely with our Project Managers to deploy the Brainware software at client sites. Brainware, Inc. is an innovative provider of intelligent data capture and enterprise search solutions that help Global 2000 companies eliminate costly manual data entry, rapidly process large volumes of documents and retrieve data from across the enterprise.

Responsibilities:

* Provides technical expertise, guidance and direction in the design, development and deployment of customer solutions.
* Participates in planning, organizing and estimating technical solutions.
* Builds effective internal and external relationships to provide exceptional customer service and solutions.
* Translates client needs into technical requirements. Provides conceptual design, prototype, and test cycles appropriate for the Brainware product selected by our clients.
* Develops proficiency and be able to demonstrate functional and technical understanding of Brainware's application platforms.
* Researches and resolves customer implementation issues.
* Tailor our software solutions into customer environments using VBScript and/or .NET depending on the application.

Requirements:

* Excellent written and verbal communications skills, along with strong organizational and presentation abilities. The ideal candidate is self-motivated, analytical and possesses excellent troubleshooting skills.
* Bachelor's Degree in Computer Science, Information Technology, Engineering or a related field.
* 2+ years development experience with the Microsoft platforms, including VB.NET and ASP.NET
* 3+ years programming experience
* Systems integration experience
* Strong problem solving capabilities
* Ability to work on many projects and project teams simultaneously
* Software and Hardware Skills Requirements (Must have):
* VB Script
* SQL
* MS SQL Server and/or Oracle
* Experience with any of the following is a plus:
* ASP .NET
* Document Management Systems
* Optical Character Recognition (OCR)
* Finance and Accounting
* SAP or Oracle ERP
* Travel required (up to 30%)

Must be legally authorized to work in the UK without visa sponsorship for employment.
No phone calls - principals only Brainware, Inc. is an Equal Opportunity Employer.

Spanish - Call Centre Agent

Title: Spanish - Call Centre Agent
Salary: £7.50 - £8.00 per hour
Location: United Kingdom, London
Languages: English, Spanish
Posted: 25th Apr 2012

Role: Call Centre Agent - Spanish Speaker

Reporting to: Customer Services Manager

Location: London

The Role

Working within a busy professional Telecomms based call centre, focusing on quality of service and extensive data capture. Opportunities to gain extensive experience of multi national products and increase your multilingual skill set.

Job Description

Receive incoming calls from customers, responding to their requirements in an efficient and timely manner to ensure customer satisfaction
To escalate all issues to concerned departments and team leader
Work in close collaboration with the internal departments for complaint resolutions and communicate any issues in a timely manner
To attend and respond to customer e-mails and written request on day to day basis
To report any faults to the NOC/IT Duty Manager
Manage and maintain product related databases in line with KPI�s
Ensure quality of data capture from customers
Ensure adherence to product scripting in all customer communications
To ensure that all workstations are serviceable, reporting any faults to the IT support team
Support department with any other business specific tasks
Call customers back as and when required
Respond to customer e-mails
Admin tasks delegated
Check the company websites for products and review same to support the Product and Marketing teams
Any other task as instructed by your line Manager
Fault resolution
Raising tickets
Flexibility with shift patterns is required to ensure support across operational hou

Person Specification

Must be fluent -Spanish and English
Maintain reports within Excel and Word
Strong communication skills required, face to face and over the telephone
Ability to deal with pressurised situations calmly and efficiently
Possess empowerment to make decisions to resolve any customer situation effectively
Previous industry knowledge (not mandatory)

Working requirements

Flexibility with shift patterns is required to ensure support across operational hours
Rolling shift patterns are Monday to Sunday 8am-5pm/11am -8pm (40 hrs/week)
Start date - immediate

Software Engineer Java

Title: Software Engineer Java
Salary: very good salary + benefits
Location: Czech Republic, Praha
Languages: English
Posted: 11th May 2012

Software Engineer JAVA

CA Technologies (NASDAQ:CA) formerly known as Computer Associates, is one of the world's leading IT management software and solution companies with expertise across all IT environments � from mainframe and physical to virtual and cloud. Our software manages and secures IT environments, enabling our customers to deliver more flexible IT services and our solutions help our customers gain a level of deep insight into and gain control over complex and mixed information technology (IT) environments. CA Technologies works with the majority of the Forbes Global 2000, as well as government organizations and thousands of companies in diverse industries worldwide. Founded in 1976, CA Technologies serves customers in virtually every country in the world and reported fiscal year 2011 revenue of $4.4 billion.
We�re currently looking for a qualified JAVA Software Engineer to join our R&D Center in Prague, Czech Republic.

Responsibilities:

� Design and code complex units/modules/products that meet functional and business requirements on schedule and within budget.
� Participate in design and code reviews with other developers.
� Attend department meetings (conference calls) and provide input to establish and improve departmental processes and procedures.
� Provide product content to Technical Writers.
� Must work well within a team environment, understanding that team success is the end goal in the highly developed Agile environment.

Requirements:

� Typically 3+ years of experience in software development
� Good knowledge of J2EE
� Multiplatform development (UNIX/Linux experience is a big plus)
� Analytical skills
� Problem solving skills
� Must be a good team player
� Knowledge of English (written and spoken) required in daily communication
� Open to learn basics about Mainframe to be able develop supporting tools in JAVA

We are offering:
COMPETITIVE SALARY + benefits
- Pension insurance
- Life insurance
- Long Term Sick Leave Insurance
- Short Term Sick Leave Benefit
- Sport benefits
- Meal vouchers
- Free Parking
- Free beverages
- Trainings
- Medical care
- Vacation � 5 weeks

There's never been a better time to join CA Technologies. We're a dynamic company with a strong vision in a growing global market. At a time when customers are demanding more and more from their technology, we're changing the way the world manages IT, to help customers better perform, compete and grow. That's why the majority of leading companies across industries worldwide use our software. It's also why you'll find a wealth of opportunities for important and rewarding work. Come to CA Technologies and build the career you want.
To learn more about CA Technologies and this opportunity, we welcome you to visit our web site at www.ca.com.

French Speaking Fashion Customer Service Agent (ASOS)

Title: French Speaking Fashion Customer Service Agent (ASOS)
Salary: £14,000 per annum
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, French
Posted: 7th May 2012

French Speaking Fashion Customer Service Agent (ASOS)

Location: Lanyon Place, Belfast
Reports to: Team Manager

ASOS.com is the fastest growing online fashion retailer in the UK and is now positioned as one of the biggest global online fashion and beauty retailer. They offer over 50,000 branded and own label product lines across womenswear, menswear, footwear, accessories, jewellery and beauty with approximately 1,500 new product lines being introduced each week.

ASOS attracts over 13 million unique visitors a month and as of 31 March 2011 had 5.3 million registered users and 3.0 million active customers from 160 countries.

Concentrix delivers an exceptional customer service experience through the passion of our people. We provide customer and sales support in 33 different languages. Our people and clients come from a variety of cultures and backgrounds.

Responsibilities:

� Provides a warm, friendly and personal inbound customer service to prospective customers through inbound voice, email, web chat and social media.
� Takes the opportunity to �Shine� through every interaction by showing a lively interest in customers, having a natural approach in communication, becoming a local expert and being an advocate for the brand.
� Leads the team in providing professional expertise and embracing the client brand in every interaction with the customer making it an individual experience.
� Adherence to agreed processes, service level agreements and driving and exceeding individual and team targets.
� Proactively seeks ways to improve the customer experience through each interaction
� Takes ownership to enhance own learning to ensure sufficient knowledge to excel in the role.
� Multitasks and adapts to a fast paced environment.
� Continuously searches for improved ways of responding to customer needs through all contact channels.
� Proactively seeks feedback on ways to improve individual and team performance.

SKILLS

Essential Criteria:

� Native level French speakers, fluent in written and spoken English
� Customer Focus � 6 months experience in telephone or face to face Customer Service, building relationships with the customer
� Specialist Expertise � Genuine interest and passion for fashion. Has an awareness of promoting the client brand. Understanding of social media platforms
� Working with Others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Planning & Organising - Ability to multitask on various contact channels to achieve personal and team targets. Plans and prioritises workload in accordance with contact volumes
� Effective Communication - Excellent communication skills both verbal and written
� Resilience - Demonstrates resilience and ability to work on own initiative
� Problem Solving - Demonstrates problem solving and shares best practice with the overall customer experience, focusing on customer engagement
� Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets, takes ownership to increase knowledge of the brand.

THE PERSON

Our people are the future of our business which is why we invest time in recruiting the right people.

Our employees are passionate about Concentrix�s partnership with ASOS, their role and the overall success of the company. Our people embrace the Concentrix and ASOS cultures to provide the highest levels of customer service possible. As part of a multi cultural and multi-lingual team you�ll be working in a fast paced environment and will need to be able to adapt quickly to the business and customer needs.

ASOS has a loyal and expanding customer base, and our staff are passionate about giving them the best online shopping experience possible. As part of the team our people get involved and continually contribute with feedback and ideas to improve the way we work and the way we interact with our customers. Our people are expected and empowered to resolve customer queries and issues in a friendly, helpful and resourceful manner, as if they were dealing with their own friends.

SALARY

£6.73 per hour (equivalent to £14,000 per annum gross (taxes to be deducted).

HOURS OF WORK

40 Hours per week on a rotational shift pattern from Monday to Sunday 6am to 12am

Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

Flexibility is important. Obligations placed upon you and tasks required of you will inevitably vary and develop with the growth of the Company. Therefore as and when considered necessary or appropriate you are liable to transfer to or undertake other duties, within your competence and within reason, to meet fluctuations or priorities in work demands.

PROBATION PERIOD:

There is a 3 month probationary period before confirmation of your contract status.

TRAINING/INDUCTION:

You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.

No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.

BENEFITS:

� Competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

RELOCATION PACKAGE:

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transport links are first class with two airports, direct sea crossings from Scotland and England and a direct bus and rail links from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

We look forward to receiving your application soon!

Danish Speaking Language Testers

Title: Danish Speaking Language Testers
Salary: Competitive
Location: United Kingdom, London, West London
Languages: English, Danish
Posted: 11th May 2012

We are currently looking to recruit Danish Speaking Language Testers to join our Language Development Services Team. Employment will be on a zero hours contact.

These roles are entry-level positions and are aimed at gamers with language skills who would like to enter the games industry but who are finding it difficult to gain experience.

There are 2 shift patterns currently available in the Language Development Services Department. The Early Shift runs from 7.30am to 3.00pm and the Late Shift runs from Monday to Friday, 3.00pm to 10.30pm (35 hours per week).

KEY RESPONSIBILITIES:

� Carry out specific checks in a consistent and thorough manner as part of a structured test plan
� Ensure that all problems and bugs recorded are done so in an efficient and informative manner
� Write up bug reports to the high standard required by SEGA Europe. This includes using correct naming conventions and displaying a concise style of writing whilst ensuring that all the necessary information (what the bug is, how to recreate it, etc.) is contained within the report
� Use investigative skills to find problems, whilst continuing to complete tasks set by the Language Team Lead or Language Assistant Team Lead.

KNOWLEDGE, SKILLS AND EXPERIENCE:

� Clear and concise communicator both written and verbally in English, and in the language you are contracted to test for
� High proficiency of spelling and grammar in both English and the language you are contracted to test for
� Experienced games player, including the ability to familiarise with game-play elements rapidly
� An ability to recognise and analyse the inadequacies of an implemented system in a product
� Computer literate (Competent PC skills)
� Detail conscious
� Amiable and approachable
� Pro-activeness to think ahead and identify tasks that need to be carried out and the motivation to complete these on own initiative
� Ability to plan and carry out work when unsupervised
� Excellent ability in the use Word, Excel and Outlook.

Please click APPLY below to download your application form

Please note that we are only able to consider applications from people who have submitted both a completed application form and CV.

German Speaking King.com Customer Service Agent

Title: German Speaking King.com Customer Service Agent
Salary: £6.41 per hour
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, German
Posted: 1st May 2012

Launched in August 2003, King.com is available in over 50 countries, 10 languages and 7 currencies. It is the largest skill gaming site in the world, with 350 million games played in January '09. King.com is available to players for free, by subscription or for real cash prizes. It has also, recently become available to customers by download to mobile phone.

In Skill Gaming, players take part in games where skill and experience determine the outcome of a game rather than chance or luck.

The person in this position will work in a team environment to provide excellent customer service to skilled gamers via email.

The role of Customer Care Representative focuses on providing a positive customer experience through, efficient, friendly, high quality responses. Candidates will be required to take part in, and encourage active participation in team discussion activities. They will also take part in the testing of all new games published on the king.com website to identify bugs and develop knowledge of games.

Candidates should...

� Be fluent in written and spoken German
� Be fluent in written and spoken English
� Have 6 months outstanding customer service experience in a service driven environment
� Demonstrate expertise with internet, internet applications and Microsoft Windows and be familiar with PC hardware, PC gaming and related consumer electronics
� Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Have the ability to multitask, plan and prioritise workload
� Have excellent communication skills both verbal and written
� Demonstrate resilience and ability to work on own initiative
� Demonstrate problem solving and troubleshooting skills
� Demonstrate ownership and accountability to achieve deadlines and targets

What are the BENEFITS of working for Concentrix?

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

£6.41 per hour (equivalent to £13,335 per annum gross (taxes to be deducted)
Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:
Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx

We look forward to receiving your application soon!

French Speaking Technical Support Representative

Title: French Speaking Technical Support Representative
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, French
Posted: 1st May 2012

Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales; marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.

Our client portfolio is made up of a broad range of the biggest and best-known companies in the world including EA Games, Microsoft, Cisco, and ASOS.

Role: Technical Support Representative
Reports to: Technical Support Managers

Purpose:

Deliver an effective and professional service to multiple clients; adhere to client policy and to provide an effective and accurate technical support service to the customer by phone, email, social media and chat.

Concentrix currently handles enquiries regarding a number of products across major clients. These include worldwide leaders in technical products and technology services.

The person in this position will work in a team environment to support the customers of multiple clients with technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner.

Responsibilities:

� Deal with customer contacts in an effective, efficient and courteous manner.
� Troubleshoot all known/unknown issues with a specific product.
� Follow agreed technical support processes and procedures.
� Maintain clear documentation of all issues/troubleshooting.
� Research solutions to customers� unresolved problems.
� Resolve outstanding cases within the timeframe set and agreed by client specific, Level 2/3 TSR, Technical Specialist or Team Lead.
� Report all new findings to appropriate client specific Team Lead.
� Escalate outstanding issues to client specific Level 2/3 TSR when all troubleshooting has been exhausted.
� Support the client specific Team Lead to ensure an effective service.
� Achieve the agreed utilisation rate set and agreed by line manager.
� Adhere to client specific policies.
� Represent the client with the highest level of professionalism.
� Ensure familiarisation with all client specific media and hardware
� Deliver an effective, efficient and accurate test service when involved in a client test project.
� Perform any other duties relating to the tech departments as and when required.

SKILLS

Essential Criteria:

� Fluency in written & spoken English and French
� Customer Focus � 6 months outstanding customer service experience in a service driven environment
� Good knowledge of appropriate Windows operations systems.
� Good knowledge of hardware and PC configuration.
� Good time management skills.
� Knowledge of the internet.
� Working with Others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Planning & Organising - Ability to multitask, plan and prioritise workload
� Effective Communication - Excellent communication skills both verbal and written
� Resilience - Demonstrates resilience and ability to work on own initiative
� Problem Solving - Demonstrates problem solving and troubleshooting skills
� Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets

Desirable Criteria:

� 2 years outstanding customer service experience in a service driven environment
� An understanding/working knowledge of networking
� An interest in photography

TERMS AND CONDITIONS

SALARY

£7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).

All Concentrix staff must have a UK bank account in their own name and must provide these details to us on their first day of employment (exceptions made for those who are relocating to the UK).

If you start after 21st of a month, you will not receive your first payment until the following month.

HOURS OF WORK

40 Hours per week on a rotational shift pattern from Monday to Friday
7am � 7pm however your Department�s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

Flexibility is important. Obligations placed upon you and tasks required of you will inevitably vary and develop with the growth of the Company. Therefore as and when considered necessary or appropriate you are liable to transfer to or undertake other duties, within your competence and within reason, to meet fluctuations or priorities in work demands.

TRAINING/INDUCTION

You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.

No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.

HOLIDAYS

21 Holiday & 6 Stat days & birthday day off. Holidays cannot be taken in the first month of employment. In months 2 and 3 of probation, holidays can be taken if accrued. All Concentrix employees are entitled to their birthday day off as an additional benefit.

What are the BENEFITS of working for Concentrix?

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

PROBATION PERIOD

There will be a 3 month probation period before confirmation of your contract status.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:
Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

We look forward to receiving your application soon!

Reporting Specialist

Title: Reporting Specialist
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English
Posted: 22nd May 2012

Reporting Specialist
Location: Belfast

Concentrix is a market leader in helping manufacturers/software providers and their channel partners manage, market and sell service contracts and subscription agreements. The Concentrix solution is comprised of dedicated service sales professionals, direct marketing programs, robust multi-channel software, a self-service ecommerce engine, and a suite of best practices that are proven to significantly increase revenue and margins from service contracts.

Job Summary

Concentrix is looking for a resourceful, high-energy individual to work with the sales operations team in driving the success of Concentrix�s service sales business. This individual will work with Concentrix�s clients and internal teams to collect, analyze and report on data for use in identifying and driving the appropriate sales processes. Additionally, the analyst will help resolve critical account data issues, identify customer process improvement opportunities, and improve the overall quality of service sales and marketing for our service sales clients. Candidates with strong initiative, a commitment to world class customer service, the ability to resolve complex data issues, and a desire to work in a dynamic, growing organization should apply.

Job Duties:

� Work with clients and internal teams to acquire and manage data used to drive service sales programs
� Assist in defining key performance metrics with the sales management team for each client
� Meet with decision makers, business owners, and end users to define reporting requirements, key performance metrics and other goals.
� Develop reports for both internal and external customers.
� Analyze client data using a variety of tools and techniques including dimensional analysis and data quality assessment using Excel, MS Access, LogiXML and Concentrix reporting, to identify and help define sales opportunities
� Support ongoing client sales activities with regular analysis and reporting of results achieved, including support of weekly, monthly, and quarterly business reviews
� Create and maintain detailed documentation and adhere to standard operating procedures
� Prepare and deliver reports, recommendations, or alternatives for improving processes in reporting systems
� Assist with automation and increase efficiency of existing reports
� Occasionally, multivariate statistical analysis and predictive modeling is needed.

Essential Criteria:

� 5+ years business data analysis experience with significant Ops Support knowledge and experience analyzing and managing large amounts of data
� Strong SQL knowledge (3+ Years) with the ability to write ad-hoc queries as needed
� Outstanding MS Excel skills particularly as they relate to comparative data analysis and advanced data manipulation functions
� Ability to create reusable processes and tools for performing comparative analysis
� Creative, disciplined, and resourceful with strong communication and project management skills
� Ability to establish rapport with clients and internal teams to accomplish business objectives
� Ability to acquire knowledge of our Client's business processes and become familiar with a range of data sources and reporting applications
� Considerable exposure to the operation and analysis of SQL Server, Oracle relational database software and standards, as well as data retrieval methodologies
� Practical knowledge in importing data for use in report software, spreadsheets, graphs, and flowcharts
� LogiXML experience is a plus.
� Web Development experience with HTML, Javascript, vbscript, CSS is a plus.
� Experience with Multivariate statistical analysis and predictive modeling based is a plus.
Desired Experience, Education and Requirements
� Experience with Business Intelligence tools such as Business Objects, Cognos, LogiXML, Crystal Reports, or equivalent tools to access large amounts of corporate data for analysis and reporting
� Experience with sales support processes and data, service contract sales experience
� 4 year college degree in IT systems or computer science preferred
� Preference will be given for expertise in using Excel, SQL Query Writing, and LogiXML software

Salary:

TBC

French Speaking Microsoft Windows Live Moderator

Title: French Speaking Microsoft Windows Live Moderator
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, French
Posted: 1st May 2012

French Speaking Microsoft Windows Live Moderator

Employment Type: Permanent
Location: Belfast, UK
Excellent Relocation Package
Languages required: English & French

MSN is one of the world�s best known technology and software companies

A Moderator is responsible for maintaining a clean and interactive environment for all participants in the forums. A Moderator is also the first customer facing contact point that would be able to identify the top and high impact issues affecting customers and market share. Reporting content gaps and needs to the subject matter expert is a critical role that a moderator should also take.

A Moderator will be required to compose responses, generate solutions and interact with customers using similar dialogue and conversational styles. The role requires individuals who have very strong customer focus skills as they will be required to interact with the customers, thinking and composing their responses and not using the standards answers or QT�s.

Candidates should...

Be fluent in written and spoken French
Be fluent in written and spoken English
Have 6 months outstanding customer service experience in a service driven environment
Have excellent technical proficiency and in depth knowledge of Microsoft products
Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
Have the ability to multitask, plan and prioritise workload
Have excellent communication skills both verbal and written
Demonstrate resilience and ability to work on own initiative
Demonstrate problem solving and troubleshooting skills
Demonstrate ownership and accountability to achieve deadlines and targets

What are the BENEFITS of working for Concentrix?

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

What is the salary?

£6.49 per hour (equivalent to £13,500 per annum gross - taxes to be deducted)
Please note that the salaries in gemreflect the lower cost of living in Belfast. They facilitate a comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

What are the hours?

40 Hours per week on a rotational shift pattern from Monday to Sunday
The operational hours are 8am � 6pm. However, your Department�s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:
Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

We look forward to receiving your application soon!

EA Danish Gaming Support Agent

Title: EA Danish Gaming Support Agent
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, BT1 3LP
Languages: English, Danish
Posted: 1st May 2012

Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.

** What is the role? **

Danish Speaking EA Gaming Support Agent

The person in this position will work in a team environment to support EA�s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner. You may be required to handle English language calls/emails as per business needs.

Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world�s most popular games and game franchises. EA currently supports all major gaming platforms.

Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children�s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games.

Candidates should...

� Be able to demonstrate a keen interest and passion for gaming
� Be fluent in written and spoken English
� Be fluent in written and spoken Danish
� Have 6 months outstanding customer service experience in a service driven environment
� Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)
� Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Have the ability to multitask, plan and prioritise workload
� Have excellent communication skills both verbal and written
� Demonstrate resilience and ability to work on own initiative
� Demonstrate problem solving and troubleshooting skills
� Demonstrate ownership and accountability to achieve deadlines and targets

** What are the BENEFITS of working for EA at Concentrix? **

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Generous Holidays � 22 days plus 6 statutory days & birthday day off
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free buns and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

What is the Salary?

£7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).
Please note that the salaries in gem reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

What are the hours of work?

40 Hours per week on a rotational shift pattern from Monday to Sunday

9am � 10pm . However, your Department�s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

What is the training like?

Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation
We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...
Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.
Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

Hebrew Speaking Sales Agent

Title: Hebrew Speaking Sales Agent
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Hebrew
Posted: 4th May 2012

The person in this role will have experience of outbound business to business sales, and generating sales leads. You will be proactive and able to work on your own initiative as well as being able to work as required by direct line managers. This role requires you to be determined, resilient and driven to achieve and surpass targets.

RESPONSIBILITIES:
The Sales Executive is responsible for generating qualified leads for software products with mid-market and enterprise prospects. You will identify the appropriate decision makers and influencers at each organization and, based on comprehensive product training, use probing techniques to uncover need and present possible solutions. Using BANT (Budget, Authority, Need and Timeframe) criteria, you will qualify sales �leads� for internal sales team. You must be able to understand complex sales processes and recognize that in many cases, development of a BANT-qualified lead may require multiple conversations, detailed data gathering and relationship development. You will leverage a large database of targeted prospects, and will also be provided with �warmer� responder records from a variety of marketing campaigns.

THE ROLE:
� Call IT professionals at mid-sized and enterprise companies
� Meet or exceed daily productivity goals including leads, dials and talk time
� Use CRM tools for tracking and record updates
� Identify prospect needs and present appropriate solutions
� Qualify leads using pre-defined BANT criteria
� Capture marketing intelligence data and detailed lead notes for all prospect conversations

ESSENTIAL CRITERIA:
� Demonstrated successful B2B inside sales experience, ideally in an inside sales/call centre environment
� Confident and energetic phone presence. Excellent call handling, objection handling and closing skills
� Demonstrated prior technical (hardware/software/IT) product experience
� Fluency in written and spoken English and Hebrew
� Excellent organizational skills with the ability to multi-task.
� Strong computer skills including experience with Microsoft Office and CRM applications.
� Documented, excellent attendance record in previous positions.
� Aggressive, energetic self-starter who enjoys working in a quota-driven environment

DESIRABLE CRITERIA:
� Steady, even pace to promote accuracy and quality of work
� Communication based on job knowledge and expertise
� Collaborative Communication approach in a structured job environment
� Helpful, supportive communication with management and peers
� Leadership focused on consistent, accurate, quality work output

Candidates will be required to complete a Personality Index evaluation and background check. References required.

HOURS:
Monday to Friday Rotational shifts from 7:00am � 7:00pm

SALARY:
£14,500 (OTE £18,000)

PROBATION PERIOD:
There is a 3 month probationary period before confirmation of your contract status.

TRAINING/INDUCTION:
You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.

No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.

BENEFITS:

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

RELOCATION PACKAGE:

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transport links are first class with two airports, direct sea crossings from Scotland and England and a direct bus and rail links from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

We look forward to receiving your application soon!

German Speaking Fashion Customer Service Agent (ASOS)

Title: German Speaking Fashion Customer Service Agent (ASOS)
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, German
Posted: 7th May 2012

ASOS.com is the fastest growing online fashion retailer in the UK and is now positioned as one of the biggest global online fashion and beauty retailer. They offer over 50,000 branded and own label product lines across womenswear, menswear, footwear, accessories, jewellery and beauty with approximately 1,500 new product lines being introduced each week.

ASOS attracts over 13 million unique visitors a month and as of 31 March 2011 had 5.3 million registered users and 3.0 million active customers from 160 countries.

Concentrix delivers an exceptional customer service experience through the passion of our people. We provide customer and sales support in 33 different languages. Our people and clients come from a variety of cultures and backgrounds.

Responsibilities:

� Provides a warm, friendly and personal inbound customer service to prospective customers through inbound voice, email, web chat and social media.
� Takes the opportunity to �Shine� through every interaction by showing a lively interest in customers, having a natural approach in communication, becoming a local expert and being an advocate for the brand.
� Leads the team in providing professional expertise and embracing the client brand in every interaction with the customer making it an individual experience.
� Adherence to agreed processes, service level agreements and driving and exceeding individual and team targets.
� Proactively seeks ways to improve the customer experience through each interaction
� Takes ownership to enhance own learning to ensure sufficient knowledge to excel in the role.
� Multitasks and adapts to a fast paced environment.
� Continuously searches for improved ways of responding to customer needs through all contact channels.
� Proactively seeks feedback on ways to improve individual and team performance.

SKILLS

Essential Criteria:

� Native level German speakers, fluent in written and spoken English
� Customer Focus � 6 months experience in telephone or face to face Customer Service, building relationships with the customer
� Specialist Expertise � Genuine interest and passion for fashion. Has an awareness of promoting the client brand. Understanding of social media platforms
� Working with Others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Planning & Organising - Ability to multitask on various contact channels to achieve personal and team targets. Plans and prioritises workload in accordance with contact volumes
� Effective Communication - Excellent communication skills both verbal and written
� Resilience - Demonstrates resilience and ability to work on own initiative
� Problem Solving - Demonstrates problem solving and shares best practice with the overall customer experience, focusing on customer engagement
� Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets, takes ownership to increase knowledge of the brand.

THE PERSON

Our people are the future of our business which is why we invest time in recruiting the right people.

Our employees are passionate about Concentrix�s partnership with ASOS, their role and the overall success of the company. Our people embrace the Concentrix and ASOS cultures to provide the highest levels of customer service possible. As part of a multi cultural and multi-lingual team you�ll be working in a fast paced environment and will need to be able to adapt quickly to the business and customer needs.

ASOS has a loyal and expanding customer base, and our staff are passionate about giving them the best online shopping experience possible. As part of the team our people get involved and continually contribute with feedback and ideas to improve the way we work and the way we interact with our customers. Our people are expected and empowered to resolve customer queries and issues in a friendly, helpful and resourceful manner, as if they were dealing with their own friends.

SALARY

£6.73 per hour (equivalent to £14,000 per annum gross (taxes to be deducted).

HOURS OF WORK

40 Hours per week on a rotational shift pattern from Monday to Sunday 6am to 12am

Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

Flexibility is important. Obligations placed upon you and tasks required of you will inevitably vary and develop with the growth of the Company. Therefore as and when considered necessary or appropriate you are liable to transfer to or undertake other duties, within your competence and within reason, to meet fluctuations or priorities in work demands.

PROBATION PERIOD:

There is a 3 month probationary period before confirmation of your contract status.

TRAINING/INDUCTION:

You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.

No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.

BENEFITS:

� Competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transport links are first class with two airports, direct sea crossings from Scotland and England and a direct bus and rail links from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

We look forward to receiving your application soon!

SAILING INSTRUCTOR (M/F)

Title: SAILING INSTRUCTOR (M/F)
Salary: Competitive + Accommodation & Meals
Location: Turkey
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Sailing Instructors (M/F) for our resorts in France or abroad.

Your role
� Adult and child group. and/or individual lessons
� Organization and animation of various watersport events
� Responsibility for the safety of the navigation zone
� Maintenance of the equipment
� Promotion of your activity in the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Sailing instructor qualification or similar certification preferred
� Experience in this position mandatory
� RYA powerboat level 2 certificate
� Fluent French mandatory, another foreign language a plus

Your personal skills
� Professional
� Responsible
� Enthusiastic
� Available
� Educational

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

German speakers � start your career in IT!

Title: German speakers � start your career in IT!
Salary: negotiable
Location: Czech Republic, Jihomoravsky, 63900
Languages: English, German
Posted: 25th Apr 2012

Job description
We are seeking enthusiastic and fluent German speaking candidates to join our exciting and fast growing project in Brno. Your main task would be to provide first level customer service and IT advisory by phone.
Our client is an American multinational corporation that designs and markets revolutionary consumer IT gadgets and software � laptops, smart phones, music players and many others. They are known worldwide for their advanced IT solutions and excellent design as well as first league customer service.

Your responsibilities
� Provide IT support and customer service on smart phones and other telecommunication devices, diagnose the issue and provide a path to resolving inquiries
� Be professional and flexible in your communication approach when speaking with customers who have varying levels of computer experience
� Log calls from customers onto Contact Management System and follow escalation procedures to resolve problems or issues
� Achieve call centre metrics including customer satisfaction, average handle time and customer availability as well as schedule adherence and accuracy
� Educate customers on support options, and the steps being taken to resolve their issue, including online tutorials, in-store programs and help applications built into the programs
� Efficient and positive communication with your team members, customers and other partners
� Cooperation on brand new products development for German speaking market

Our requirements
� Fluency in German language for adequate communication with speakers
� English language on sufficient level to understand all training materials in both written and verbal format
� Strong communication skills and analytical thinking
� Passion for customer care and IT field
� Ability to work in dynamic situations and achieve goals
� Previous experience in customer service is a strong advantage

Infosys BPO offers you
� Attractive salary, monthly guaranteed bonus + performance related bonus
� Starting bonus
� Reimbursement of travel costs and 2 months accommodation on arrival for foreign candidates.
� Free language courses, lunch vouchers, social and sports events organized by the company
� Long-term education program of working competence development, including managerial trainings
� Training: You will be trained and certified in the new technologies, and would regularly undergo training on all of the latest updates.

You will be located in the Infosys office situated in the beautiful city of Brno, the second largest city in the Czech Republic. Brno is historic yet modern and multicultural town. The international airports of Vienna, Prague, and Bratislava and in Brno itself are within 2 hour drive. More on www.brno.cz
In addition, you will be a part of a multinational corporation that provides first class outsourcing services to Fortune 500 companies.

Are you interested in this job opportunity and do you think you can handle all the above mentioned responsibilities? Send your updated CV in English to: romana_fialkova@infosys.com.
Key words: customer service, customer care, technical support, IT, German, English, communication, international company

Swiss German & English Speaking Customer Care Agent

Title: Swiss German & English Speaking Customer Care Agent
Salary: Excellent
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Swiss German
Posted: 1st May 2012

Employment Type: Permanent
Location: Belfast, UK
Role: Swiss German & English Speaking Customer Care Agent
Excellent Relocation Package!!
Languages required: Swiss German and English

What is the role?

Swiss German Speaking Cisco Frontline Agent

Cisco is the world leading supplier of Networking Equipment used to interlink networks and power the internet � see www.cisco.com for more information

A Cisco Frontline Agent will act as first point of contact for any Cisco Customer, Partner or Employee, providing support by telephone and email.

A Frontline Agent will be responsible for solving customer problems, from redirecting calls to arranging an engineer visit and educating the customer on their issue using the Cisco website. Professional interaction with the customer is essential, so excellent telephone skills are necessary.

** What are the Essential Criteria?

Candidates should...

� Be fluent in written and spoken Swiss German
� Be fluent in written and spoken English
� Have 6 months outstanding customer service experience in a service driven environment
� Have experience of Office programs and the Internet and an interest in networking
� Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Have the ability to multitask, plan and prioritise workload
� Have excellent communication skills both verbal and written
� Demonstrate resilience and ability to work on own initiative
� Demonstrate problem solving and troubleshooting skills
� Demonstrate ownership and accountability to achieve deadlines and targets

What are the BENEFITS of working for Concentrix?

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

What is the salary?

£6.41 per hour (equivalent to £13,335 per annum gross (taxes to be deducted)
Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

What are the hours of work?

40 Hours per week on a rotational shift pattern from Monday to Friday
The operational hours are 6.45am � 6.15pm. A shift may begin at 6.45am and finish 3.45pm, for instance. However, your Department�s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:
Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx

We look forward to receiving your application soon!

Provider Network Manager - China

Title: Provider Network Manager - China
Salary: Not Disclosed
Location: Ireland, Dublin Region, Dublin
Languages: English, Cantonese, Mandarin
Posted: 7th May 2012

Provider Network Manager - China
Allianz Worldwide Care Profile
Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world?s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries. Based in Park West, Dublin 12, Allianz Worldwide Care employs 600 staff.
Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its ?Clear to Zero? claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.
Key Responsibilities
? Develop strategic relationships with TPA?s and Providers throughout China
? Negotiating with Providers in order to enter into contracted relationships with AWC.
? Negotiate Direct Settlement agreements with Providers, where possible using the AWC standard contract.
? Negotiate % Discounts with the Provider.
? Produce reports and updates regarding the progress of targets.
? Ownership for Provider data, ensuring data accuracy which provides the basis for sound Business decisions.
? Working across departments to resolve provider related service issues, owning and managing issues to closure.
Experience Required
? Mandarin / English is essential and Cantonese and other dialects an advantage.
? Negotiating complex supplier contracts
? Supplier relationship management and the ability to foster
? Excellent communication skills strong report writing skills
? Comfortable working with numbers and complex data sets
? A proactive individual and a self-starter
Behavioural Competencies
? Good negotiating skills.
? Proactive and have the ability to work under pressure.
? Organised, efficient, and results oriented
? Flexibility

The successful candidate will have the opportunity to work in growing multicultural company committed to empowering its employees and furthering their development. A competitive remuneration and benefits package is offered, including healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club and support for professional studies
To learn more about us please visit
www.allianzworldwidecare.com/movie
Allianz Worldwide Care is an Equal Opportunities Employer

German Speaking Technical Support Representative

Title: German Speaking Technical Support Representative
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, German
Posted: 1st May 2012

Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales; marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.

Our client portfolio is made up of a broad range of the biggest and best-known companies in the world including EA Games, Microsoft, Cisco, and ASOS.

Role: Technical Support Representative
Reports to: Technical Support Managers

Purpose:

Deliver an effective and professional service to multiple clients; adhere to client policy and to provide an effective and accurate technical support service to the customer by phone, email, social media and chat.

Concentrix currently handles enquiries regarding a number of products across major clients. These include worldwide leaders in technical products and technology services.

The person in this position will work in a team environment to support the customers of multiple clients with technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner.

Responsibilities:

� Deal with customer contacts in an effective, efficient and courteous manner.
� Troubleshoot all known/unknown issues with a specific product.
� Follow agreed technical support processes and procedures.
� Maintain clear documentation of all issues/troubleshooting.
� Research solutions to customers� unresolved problems.
� Resolve outstanding cases within the timeframe set and agreed by client specific, Level 2/3 TSR, Technical Specialist or Team Lead.
� Report all new findings to appropriate client specific Team Lead.
� Escalate outstanding issues to client specific Level 2/3 TSR when all troubleshooting has been exhausted.
� Support the client specific Team Lead to ensure an effective service.
� Achieve the agreed utilisation rate set and agreed by line manager.
� Adhere to client specific policies.
� Represent the client with the highest level of professionalism.
� Ensure familiarisation with all client specific media and hardware
� Deliver an effective, efficient and accurate test service when involved in a client test project.
� Perform any other duties relating to the tech departments as and when required.

SKILLS

Essential Criteria:

� Fluency in written & spoken English and German
� Customer Focus � 6 months outstanding customer service experience in a service driven environment
� Good knowledge of appropriate Windows operations systems.
� Good knowledge of hardware and PC configuration.
� Good time management skills.
� Knowledge of the internet.
� Working with Others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Planning & Organising - Ability to multitask, plan and prioritise workload
� Effective Communication - Excellent communication skills both verbal and written
� Resilience - Demonstrates resilience and ability to work on own initiative
� Problem Solving - Demonstrates problem solving and troubleshooting skills
� Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets

Desirable Criteria:

� 2 years outstanding customer service experience in a service driven environment
� An understanding/working knowledge of networking
� An interest in photography

TERMS AND CONDITIONS

SALARY

£7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).

All Concentrix staff must have a UK bank account in their own name and must provide these details to us on their first day of employment (exceptions made for those who are relocating to the UK).

If you start after 21st of a month, you will not receive your first payment until the following month.

HOURS OF WORK

40 Hours per week on a rotational shift pattern from Monday to Friday
7am � 7pm however your Department�s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

Flexibility is important. Obligations placed upon you and tasks required of you will inevitably vary and develop with the growth of the Company. Therefore as and when considered necessary or appropriate you are liable to transfer to or undertake other duties, within your competence and within reason, to meet fluctuations or priorities in work demands.

TRAINING/INDUCTION

You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.

No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.

HOLIDAYS

21 Holiday & 6 Stat days & birthday day off. Holidays cannot be taken in the first month of employment. In months 2 and 3 of probation, holidays can be taken if accrued. All Concentrix employees are entitled to their birthday day off as an additional benefit.

What are the BENEFITS of working for Concentrix?

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

PROBATION PERIOD

There will be a 3 month probation period before confirmation of your contract status.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:
Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

We look forward to receiving your application soon!

Norwegian Speaking Sales Agent

Title: Norwegian Speaking Sales Agent
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Norwegian
Posted: 4th May 2012

Concentrix delivers an exceptional service experience through the passion of our people in a number of exciting fields including, customer support gaming, sales, retail and tourism. We provide support across 31 different languages and work together in a challenging, vibrant and multi-lingual environment.

Our culture is reflected in our people and their attitude to build the skills required for the job. Our people are challenged to exceed the parameters of their day to day job by helping us and our clients exceed customer expectations. Our dress code is relaxed and we value the respect of others.

THE PERSON:
The person in this role will have experience of outbound business to business sales, and generating sales leads through cold calling. You will be proactive and able to work on your own initiative as well as being able to work as required by direct line managers. This role requires you to be determined, resilient and driven to achieve and surpass targets.

RESPONSIBILITIES:
The Sales Executive is responsible for generating qualified leads for software products with mid-market and enterprise prospects. You will identify the appropriate decision makers and influencers at each organization and, based on comprehensive product training, use probing techniques to uncover need and present possible solutions. Using BANT (Budget, Authority, Need and Timeframe) criteria, you will qualify sales �leads� for internal sales team. You must be able to understand complex sales processes and recognize that in many cases, development of a BANT-qualified lead may require multiple conversations, detailed data gathering and relationship development. You will leverage a large database of targeted prospects for cold-calling and will also be provided with �warmer� responder records from a variety of marketing campaigns.

THE ROLE:
� Warm and cold call IT professionals at mid-sized and enterprise companies
� Meet or exceed daily productivity goals including leads, dials and talk time
� Use CRM tools for tracking and record updates
� Identify prospect needs and present appropriate solutions
� Qualify leads using pre-defined BANT criteria
� Capture marketing intelligence data and detailed lead notes for all prospect conversations

ESSENTIAL CRITERIA:
� Demonstrated successful B2B inside sales experience, ideally in an inside sales/call centre environment
� Confident and energetic phone presence. Excellent call handling, objection handling and closing skills
� Demonstrated prior technical (hardware/software/IT) product experience
� Fluency in written and spoken English and Norwegian
� Excellent organizational skills with the ability to multi-task.
� Strong computer skills including experience with Microsoft Office and CRM applications.
� Documented, excellent attendance record in previous positions.
� Aggressive, energetic self-starter who enjoys working in a quota-driven environment

DESIRABLE CRITERIA:
� Steady, even pace to promote accuracy and quality of work
� Communication based on job knowledge and expertise
� Collaborative Communication approach in a structured job environment
� Helpful, supportive communication with management and peers
� Leadership focused on consistent, accurate, quality work output

Candidates will be required to complete a Personality Index evaluation and background check. References required.

HOURS:
Monday to Friday Rotational shifts from 7:00am � 7:00pm

SALARY:
TBC

PROBATION PERIOD:
There is a 3 month probationary period before confirmation of your contract status.

TRAINING/INDUCTION:
You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.

No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.

BENEFITS:

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

RELOCATION PACKAGE:

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transport links are first class with two airports, direct sea crossings from Scotland and England and a direct bus and rail links from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

We look forward to receiving your application soon!

Norwegian Speaking EA Gaming Support Agent

Title: Norwegian Speaking EA Gaming Support Agent
Salary: Excellent
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Norwegian
Posted: 1st May 2012

Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.

** What is the role? **

Norwegian Speaking EA Gaming Support Agent

The person in this position will work in a team environment to support EA�s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner. You may be required to handle English language calls/emails as per business needs.

Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world�s most popular games and game franchises. EA currently supports all major gaming platforms.

Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children�s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games.

Candidates should...

� Be able to demonstrate a keen interest and passion for gaming
� Be fluent in written and spoken English
� Be fluent in written and spoken Norwegian
� Have 6 months outstanding customer service experience in a service driven environment
� Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)
� Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Have the ability to multitask, plan and prioritise workload
� Have excellent communication skills both verbal and written
� Demonstrate resilience and ability to work on own initiative
� Demonstrate problem solving and troubleshooting skills
� Demonstrate ownership and accountability to achieve deadlines and targets

** What are the BENEFITS of working for EA at Concentrix? **

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Generous Holidays � 22 days plus 6 statutory days & birthday day off
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free buns and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

What is the Salary?

£7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).
Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

What are the hours of work?

40 Hours per week on a rotational shift pattern from Monday to Sunday

9am � 10pm . However, your Department�s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

What is the training like?

Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation
We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...
Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.
Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx

We look forward to receiving your application soon!

EA Swedish Gaming Support Agent

Title: EA Swedish Gaming Support Agent
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, BT1 3LP
Languages: English, Swedish
Posted: 1st May 2012

Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 33 languages, we give our clients the global reach essential for business success.

** What is the role? **

Swedish Speaking EA Gaming Support Agent

The person in this position will work in a team environment to support EA�s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner. You may be required to handle English language calls/emails as per business needs.

Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world�s most popular games and game franchises. EA currently supports all major gaming platforms.

Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children�s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games.

Candidates should...

� Be able to demonstrate a keen interest and passion for gaming
� Be fluent in written and spoken English
� Be fluent in written and spoken Swedish
� Have 6 months outstanding customer service experience in a service driven environment
� Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)
� Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Have the ability to multitask, plan and prioritise workload
� Have excellent communication skills both verbal and written
� Demonstrate resilience and ability to work on own initiative
� Demonstrate problem solving and troubleshooting skills
� Demonstrate ownership and accountability to achieve deadlines and targets

** What are the BENEFITS of working for EA at Concentrix? **

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Generous Holidays � 22 days plus 6 statutory days & birthday day off
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free buns and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

What is the Salary?

£7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).
Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

What are the hours of work?

40 Hours per week on a rotational shift pattern from Monday to Sunday

9am � 10pm . However, your Department�s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

What is the training like?

Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation
We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...
Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.
Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx

We look forward to receiving your application soon!

Danish Speaking Payment Support Agent

Title: Danish Speaking Payment Support Agent
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, BT1 3LP
Languages: English, Danish
Posted: 1st May 2012

Responsibilities:

� Deals with customer contact via email and telephone in an empathetic, calm, friendly, responsive and efficient manner.
� Proactively demonstrates and provides focused reassurance to customers.
� Is constantly alert and conscious of the customer�s needs.
� Makes customers feel confident that their needs are being met.
� Focuses on the customer to ensure that full ownership is assumed and provided during every customer interaction.
� Ensures that the highest levels of quality, Customer satisfaction and honesty are maintained through adherence to agreed processes and Service Level Agreements.
� Adheres to stringent protocols with dealing with Payment Services
� Proactively seeks ways to improve both own and the teams standards of customer service delivery
� Proactively keeping up to date on all new procedures, systems and information by being attentive to and acting upon information advised.
� Actively engages in your approach to ongoing learning to ensure sufficient knowledge to excel in the role
� Being an ambassador for the brand.

Essential Criteria:

� Customer Focus � 12 months previous experience in a Customer Service environment providing inbound telephone/email support
�Fluency in written and spoken English & Danish
� Specialist Expertise - Ability to demonstrate compassion for a caller�s situation through language and intonation. Experience in Microsoft Office and Internet
� Working with others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Effective Communication � Conveys information concisely and effectively. Excellent communication skills both verbal and written
� Resilience - Demonstrates resilience and ability to work on own initiative
� Responsibility for Results - Demonstrates ownership and accountability to achieve targets.
�Problem Solving - Demonstrates problem solving and shares best practice with the overall customer experience, focusing on customer engagement
� Planning & Organising - Ability to multi-task.

What are the BENEFITS of working for Concentrix?

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

What is the salary?

TBC

What are the hours of work?

40 Hours per week on a rotational shift pattern from Monday to Friday
9am � 10pm. However, your department�s operational hours are 24/7. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:
Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

We look forward to receiving your application soon!

SAILING INSTRUCTOR (M/F)

Title: SAILING INSTRUCTOR (M/F)
Salary: Competitive + Accommodation & Meals
Location: Italy
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Flemish, Greek, Czech, Polish, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Sailing Instructors (M/F) for our resorts in France or abroad.

Your role
� Adult and child group. and/or individual lessons
� Organization and animation of various watersport events
� Responsibility for the safety of the navigation zone
� Maintenance of the equipment
� Promotion of your activity in the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Sailing instructor qualification or similar certification preferred
� Experience in this position mandatory
� RYA powerboat level 2 certificate
� Fluent French mandatory, another foreign language a plus

Your personal skills
� Professional
� Responsible
� Enthusiastic
� Available
� Educational

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Italian Customer Sales and Service Agent

Title: Italian Customer Sales and Service Agent
Salary: Excellent
Location: United Kingdom, North West, Cheshire, Wilmslow
Languages: English, Italian
Posted: 10th May 2012

Emirates Airline is a dynamic multicultural organisation with ambitious global growth plans. It has risen to become the fourth largest international long haul carrier in the UK and continues to win plaudits for innovation and outstanding customer service.

Already operating 98 flights a week from the UK to Dubai and beyond, Emirates growth is continuing with the introduction of the Emirates A380 into London Heathrow. It is already firmly established as the UK�s largest long haul carrier from the regions with dynamic operations in Heathrow, Gatwick, Birmingham, Glasgow, Manchester, and Newcastle.

The airline now employs 650 staff in the UK, and the home of its European Contact Centre is in Wilmslow, Cheshire.

The Position:

Based at our European Contact Centre in Wilmslow, Cheshire, UK, you will be responsible for handling a wide range of reservations and telephone queries and dealing with the Emirates Frequent Flyer Skywards Members from all over Europe.

Our European Contact Centre is open seven days a week from 07.30 a.m. to 08.30 p.m. and you will work 37.5 hours per week based on a roster pattern.

Experience and Qualifications:

You will be educated to at least GCSE level or equivalent and have previous experience in a Customer Service role. Previous travel and/or Contact Centre experience is desirable. An excellent telephone manner, exceptional customer service and sales skills in addition to fluency in English and Italian.

APPLICANTS MUST HAVE THE LEGAL RIGHT TO LIVE AND WORK IN THE UK. THE COMPANY WILL NOT PROVIDE ASSISTANCE WITH OBTAINING WORK PERMITS.

To Apply:

To express your interest in the above vacancy, please apply on-line by clicking below and completing our application form. Once you are redirected to the external site please put in the following reference number of CS&SA/KL/ 19292 and this will take you straight to the job ad application on the Emirates site. We will then consider your application and contact you should we wish to shortlist you for an interview. Should you not receive an invitation for an interview within 5 weeks, please assume that on this occasion you have been unsuccessful.

Please also note that if you are not shortlisted, you can also update your application at anytime and apply for other opportunities. Thank you for you interest in a career with the Emirates Group.

Claims Disability Officer - with French

Title: Claims Disability Officer - with French
Salary: Not Disclosed
Location: Ireland, Dublin Region, Dublin, Dublin 12
Languages: English, French
Posted: 7th May 2012

Claims Disability Officer - with French
Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world?s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries.
Head quartered in Dublin, Ireland Allianz Worldwide Care employs 600 staff across the globe. Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its ?Clear to Zero? claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.
Key Responsibilities

Adjudicate and process Claims within the agreed company SLA, in accordance with policy benefits to facilitate the company achieving its loss ratio target.
Operate within and meet the conditions of company service standards, clear to zero, to guarantee customer satisfaction and retention
In line with the company?s policy on cost containment identify duplicate payments, possible non-disclosure and fraudulent claims.
Respond to customer enquiries accurately and professionally and if necessary, liaise with other departments for support to ensure an efficient and professional response is given thereby achieving customer satisfaction.

This is a new start up team for our new product, and therefore the opportinuty to be involved in process development.

Experience Required

Must have 2 years experience in claims handling, ideally in Life, Death & Disability
Medical Insurance industry knowledge an advantage

Behavioral Competencies

Customer focused
Strong communication (verbal & written)
Ability to work effectively within a team environment
Honesty and Integrity
Ability to work under pressure

Technical Competencies

Strong Knowledge of Microsoft Office (Excel, Word)
Completion or progression towards the Diploma in Private Medical Insurance
Fluent in English and French

The successful candidate will have the opportunity to work in growing multicultural company committed to empowering its employees and furthering their development. A competitive remuneration and benefits package is offered, including healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club and support for professional studies
Allianz Worldwide Care is an Equal Opportunities Employer
To learn more about us please visit
www.allianzworldwidecare.com/movie

Dutch Speaking Customer Sales and Service Agent

Title: Dutch Speaking Customer Sales and Service Agent
Salary: Excellent
Location: United Kingdom, North West, Cheshire, Wilmslow
Languages: English, Dutch
Posted: 10th May 2012

Emirates Airline is a dynamic multicultural organisation with ambitious global growth plans. It has risen to become the fourth largest international long haul carrier in the UK and continues to win plaudits for innovation and outstanding customer service.

Already operating 98 flights a week from the UK to Dubai and beyond, Emirates growth is continuing with the introduction of the Emirates A380 into London Heathrow. It is already firmly established as the UK�s largest long haul carrier from the regions with dynamic operations in Heathrow, Gatwick, Birmingham, Glasgow, Manchester, and Newcastle.

The airline now employs 650 staff in the UK, and the home of its European Contact Centre is in Wilmslow, Cheshire.

The Position:

Based at our European Contact Centre in Wilmslow, Cheshire, UK, you will be responsible for handling a wide range of reservations and telephone queries and dealing with the Emirates Frequent Flyer Skywards Members from all over Europe.

Our European Contact Centre is open seven days a week from 07.30 a.m. to 08.30 p.m. and you will work 37.5 hours per week based on a roster pattern.

Experience and Qualifications:

You will be educated to at least GCSE level or equivalent and have previous experience in a Customer Service role.

Previous travel and/or Contact Centre experience is desirable. An excellent telephone manner, exceptional customer service and sales skills in addition to fluency in English and Dutch.

APPLICANTS MUST HAVE THE LEGAL RIGHT TO LIVE AND WORK IN THE UK. THE COMPANY WILL NOT PROVIDE ASSISTANCE WITH OBTAINING WORK PERMITS.

To Apply:

To express your interest in the above vacancy, please apply on-line by clicking below and completing our application form. Once you are redirected to the external site please put in the following reference number of CS&SA/KL/14207 and this will take you straight to the job ad application on the Emirates site. We will then consider your application and contact you should we wish to shortlist you for an interview. Should you not receive an invitation for an interview within 5 weeks, please assume that on this occasion you have been unsuccessful.

Please also note that if you are not shortlisted, you can also update your application at anytime and apply for other opportunities. Thank you for you interest in a career with the Emirates Group.

Dutch Speaking Technical Support (MS Azure)

Title: Dutch Speaking Technical Support (MS Azure)
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Dutch
Posted: 7th May 2012

Technical Support (Microsoft Azure) Dutch

Employment Type: Permanent
Languages required: English & Dutch

Windows Azure is a cloud services operating system that serves as the development, service hosting and service management environment for the Windows Azure platform. Windows Azure provides developers with on demand compute and storage to host, scale and manage web applications on the internet through Microsoft datacenters. Windows Azure is a flexible platform that supports multiple languages and integrates with your existing on premises environment.

What is the role?

The person in this position will work in a team environment to support Azure service issues business to business. The role of a Technical Support Agent focuses on delivering high quality support by triaging daily service issues and driving it to closure. The core duty requires providing prompt and accurate updates to service issues, while representing Microsoft in a positive, professional manner. The role requires a great amount of skill in cross group collaboration and will act as a single point of contact for all technical issues related to the platform.

Candidates should be comfortable discussing technical scenarios and solutions by phone and email with varying customer skill levels to provide them with updates and routing issues appropriately to the right technology group.

Responsibilities:

� Communicate with customers via telephone and written correspondence regarding technical questions and issues related to Microsoft Azure Services and Developer technologies
� Act as a single point of contact for the customer for all Service related issues
� Manage/own day to day incidents and drive them towards resolution as per Service Levels.
� Analyze problems and provide updates to customers, Support Engineers and Development Operations team to meet customer needs.
� Actively share knowledge with other Agents and develop efficient customer solutions.
� Learn prerelease products for effective support upon release
� Report both service issues and customer suggestions.
� Proactively document known issues, issue reports and readiness for both internal and customer consumption.
� Ability to effectively work with senior technical staff as well as development teams.
� Simultaneously drive multiple issues to resolutions by relaying information between customer and appropriate operations team.
� Provide Feedback based on customer issues and drive platform improvement.

SKILLS

Essential Criteria

� Fluency in written and spoken Dutch with English
� Demonstrates outstanding customer service in a service driven environment.
� Experience on various Windows Operating Systems
o Concepts around Relational Database Management systems
o Familiarity on fundamentals & concepts around various Microsoft programming languages
o Good understanding of Internet & Networking terminologies
o Familiar with Office Suite, Communicator and Live Meeting
o Candidates need to be familiar with programming concepts and terminology
� Ability to work as part of a team and to liaise with a variety of departments internally and externally.
� Ability to multi-task, plan and prioritise workload. Demonstrates strong organizational and time management skills
� Excellent written and verbal communication skills. Demonstrates ability to communicate effectively with Support Teams and development on complex technical issues
� Able to work on own initiative in a sometimes difficult situation. Excellent attention to detail.
� Demonstrates accurate and logical problem solving and troubleshooting skills
� Strong technical aptitude, enjoy learning new technologies and be able to self learn new technical areas quickly
� Managing Change - Supports, promotes and puts into practice innovation and change.
� Negotiation and Influencing - Uses logic and reason to influence others, uses powerful arguments

Desirable Criteria
� Experience with Visual Studio
� Understanding of ITIL/MOF and Service Desk methodologies
� Microsoft Certifications/MCP/MCTS on Developer Technologies
� Familiarity around Regional Database Management Systems
� Concepts of cloud computing

TERMS AND CONDITIONS

Hours of work

7a.m - 4p.m - 40 Hours per week

Operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfill the duties of your post.

Flexibility is important. Obligations placed upon you and tasks required of you will inevitably vary and develop with the growth of the Company. Therefore as and when considered necessary or appropriate you are liable to transfer to or undertake other duties, within your competence and within reason, to meet fluctuations or priorities in work demands.

SALARY:

Salary £15,390 per annum gross (taxes to be deducted).

Training:

Training with be conducted within the classroom over 2 weeks. It will be intensive and will consist of acquiring how Microsoft operates as a company, as well as technical and product knowledge, required for the position.

No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.

What are the BENEFITS of working for Concentrix?

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

Probation Period:

There will be a 6 month probation period before confirmation of your contract status.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:
Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

Future French or German + English Speaking B2B Marketing Professionals

Title: Future French or German + English Speaking B2B Marketing Professionals
Salary: Starting £23,000
Location: United Kingdom, London, Central London
Languages: English, French, German
Posted: 27th Apr 2012

Future French/German + English Speaking B2B Marketing Professionals for our London Office.

If you're a graduate looking for a company that will train you to become a B2B marketing professional than this job is for you. You must have the energy and determination to persevere in a challenging marketing role for our blue chip clients, whilst being ambitious and wanting fast track development!

If this sounds like you, we want to hear from you here at Cantab Marketing Services.

We often differ from current mainstream practices in the B2B arena through our innovative approaches and will train you to be the best. We offer a bespoke and intensive training programme, with alumni taking up roles as international business developement managers.

The Company: Cantab was founded in 1991. At the moment we have offices in Amsterdam, Ghent, Paris and London, future offices in the USA are in the planning. We specialise in the provision of B2B marketing consultancy and project execution to companies in the ICT and Management Consultancy sectors.

The Function: In all of our offices we are looking for graduates with a couple of years work experience to complete a practical, personalised training programme to develop B2B marketing and management skills. You will be assigned a personal career coach who together with you is responsible for ensuring that your development is as fast as you can handle.

The Culture: Continuous personal development, intellectual stimulation and ambition are the motives for coming to work with us. Cantab is proud of its informal, open business culture where the development of employees is a high priority. We value transparency and honest communication.

The Offer:
- Permanent appointment
- Good Starting salary with regular increases reflecting your growing responsibilities

TENNIS INSTRUCTOR (M/F)

Title: TENNIS INSTRUCTOR (M/F)
Salary: Competitive + Accommodation & Meals
Location: Portugal
Languages: English, Dutch, French, German, Italian, Russian
Posted: 22nd May 2012

Club Med recruits Tennis Instructors (M/F) for our resorts in France or abroad.

Your role
� Beginner and advanced group. lessons for adults and children
� Organization and animation of various sporting events and tennis tournaments
� Promotion of your activity in the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma as tennis coach or good competition level
� Teaching experience mandatory
� Fluent French mandatory, another foreign language a plus (German, Dutch, Russian, Italian)

Your personal skills
� Professional
� Enthusiastic
� Dedicated
� Organised
� Pedagogue

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

German Speaking MSN Moderator

Title: German Speaking MSN Moderator
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, German
Posted: 1st May 2012

** Who is gem?

delivers an exceptional customer service experience through the passion of our people. We provide customer, technical, gaming and sales support across 29 different languages and work together in a challenging, vibrant and multi-lingual environment!

** What is the role?

German speaking MSN Moderator
MSN is one of the world�s best known technology and software companies

A Moderator is responsible for maintaining a clean and interactive environment for all participants in the forums. A Moderator is also the first customer facing contact point that would be able to identify the top and high impact issues affecting customers and market share. Reporting content gaps and needs to the subject matter expert is a critical role that a moderator should also take.

A Moderator will be required to compose responses, generate solutions and interact with customers using similar dialogue and conversational styles. The role requires individuals who have very strong customer focus skills as they will be required to interact with the customers, thinking and composing their responses and not using the standards answers or QT�s.

** What are the Essential Criteria?

Candidates should...

� Be fluent in written and spoken German
� Be fluent in written and spoken English
� Have 6 months outstanding customer service experience in a service driven environment
� Have excellent technical proficiency and in depth knowledge of Microsoft products
� Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Have the ability to multitask, plan and prioritise workload
� Have excellent communication skills both verbal and written
� Demonstrate resilience and ability to work on own initiative
� Demonstrate problem solving and troubleshooting skills
� Demonstrate ownership and accountability to achieve deadlines and targets

What are the BENEFITS of working for gem?

� Extremely competitive salary
� gem provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Generous Holidays � 22 days plus 6 statutory days & birthday day off
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free buns and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and gem events

The list goes on...

What is the Salary?

£6.49 per hour (equivalent to £13,500 per annum gross (taxes to be deducted)
Please note that the salaries in gem reflect the lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

What are the hours of work?

40 Hours per week on a rotational shift pattern from Monday to Sunday
The operational hours are 8am � 6pm. However, your Department�s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

Does gem offer a relocation package?

For those that are relocating, we offer a fantastic package:

Travel Costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by gem for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation

We have an individual relocation advisor within gem who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270, 000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.
Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx

We look forward to receiving your application soon!

Senior Test Automation Architect with ENGLISH

Title: Senior Test Automation Architect with ENGLISH
Salary: Highly Competitive
Location: Slovakia, Bratislava, Bratislava
Languages: English
Posted: 16th May 2012

Senior Test Automation Architect with ENGLISH

We are looking for an experienced senior test automation architect, with strong personality and communication skills, who will cooperate with testers, senior testers, developers, analysts and report to QA management.

Responsibilities

Implementation and administration of testing automation framework
Analysis, evaluation and usage of various testing tools
Participation on selecting and implementing the right tools for specific testing areas
Designing, implementation and maintenance of automatic test scripts
Cooperation on maintenance, development and optimization of testing environments
Training of members in junior positions
Status reporting on projects
Research focused on effective automation of testing processes using new approaches and technologies

Requirements

University education, at least Bc. Degree in programming and IT specialization
Good knowledge of Windows OS; Linux an advantage
1+ year practical experience in programmer position
2+ year practical experience with testing automation tools and frameworks
Knowledge of testing automation processes and tools
Analytical thinking and documentation abilities
C/C++ knowledge is an advantage
Knowledge of scripting languages � PowerShell, Python, Perl, etc.
Web technologies and programming languages (HTML, XML, PHP, . NET, ...)
Well-versed in new technologies
UML knowledge
Knowledge of API or specific application connectors implementation
Experience with testing and knowledge of QA processes is an advantage
Database and SQL knowledge, previous experience is advantage
Knowledge of Windows API and WMI
Fluency in English

The ideal candidate should be willing to learn new technologies and have a responsible and proactive approach be goal-oriented and thorough. We are looking for a dynamic person, capable of handling large activity load simultaneously. The candidate should also be passionate about developing new projects, and capable of working well with teams.

Place of work
Bratislava

Company profile
We realize that our employees are the key to our success. ESET offers not only a competitive compensation and benefit package, but also personal approach to every single member of our team.

Inside Sales Representative - IT Sales - German

Title: Inside Sales Representative - IT Sales - German
Salary: Negotiable
Location: Ireland, South-West, Cork, Cork
Languages: English, German
Posted: 16th May 2012

Inside Sales Representative - Fluent German essential

EMC Corporation is a global leader in enabling businesses and service providers to transform their operations and deliver IT as a service. Through innovative products and services, EMC helps companies to store, manage, protect and analyze their most valuable asset � information � in a more agile, trusted and cost-efficient way.

We are actively recruiting for talented, motivated & experienced Inside Sales Representatives to join our expanding Inside Sales Team.
As part of our 2012 growth strategy the EMC Inside Sales Team will expand its operations in Cork and as a result is seeking out the top IT Sales talent currently in the market. We are sepcifically recruiting experienced IT Sales Reps who are fluent in German.

We can offer a structured carer path through our Inside Sales function right up to a field rep / territory manager role.

The main aim of the Inside Sales Representative is to manage and drive business (both existing and new) around data storage products and services in their assigned territory by working through the channel (a 3rd party reseller for EMC). You will be an office based Sales Representative offering Information Management Solutions and Services through local partners.
As an EMC Inside Sales Representative, with responsibility for your own territory, you will need to ensure that your own and team sales objectives are achieved by selling EMC products and services to new clients in a challenging yet growing mid-market sector.

Responsibilities of an Inside Sales Representative:

Manage a portfolio of client accounts and liaise closely with the field / channel
Generate and develop new business through the channel
Ensure sales targets/objectives are achieved quarterly and annually
Continuously improve the buying experience for our customers
Attend meetings in country when required and travel to partner events
Drive process improvement

Skills Required for Inside Sales Representative:

Fluent German speaker essential.
Proven Sales experience in the IT Industry
Previous experience in an Inside Sales environment desirable
Ability to handle constructive and critical customer feedback and implement ideas for process improvement
Capacity to explore and understand customer business needs rather than just customer IT requirements.
Experience using a CRM tool to update customer interactions.
Excellent communication, presentation & negotiating skills
�Can Do� / �Winner� attitude essential with a hunger and drive to overachieve and succeed
The role holder will be energetic, enthusiastic, flexible and capable of operating as part of a team.

The rewards for YOU:

Career Development � broad range of career paths available to you through 28 different business units.
Continuous Training one to one coaching sessions with the coaching team and your manager
Ability to interact with other EMC Sales Divisions ( RSA, VMware, Greenplum)
Ability to work with Fortune 500 companies through Third party organisations e.g. suppliers other technical groups
Excellent base salary with an uncapped commission structure whilst working with one of the world�s best product portfolios
Benefits including permanent health insurance, pension, subsidized canteen, free parking and a private bus running from Cork City for all EMC employees to name but a few!

Finnish Speaking Gamers Wanted!

Title: Finnish Speaking Gamers Wanted!
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Finnish
Posted: 7th May 2012

Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.

** What is the role? **

Finnish Speaking EA Gaming Support Agent

The person in this position will work in a team environment to support EA�s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner. You may be required to handle English language calls/emails as per business needs.

Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world�s most popular games and game franchises. EA currently supports all major gaming platforms.

Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children�s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games.

Candidates should...

� Be able to demonstrate a keen interest and passion for gaming
� Be fluent in written and spoken English & Finnish
� Have 6 months outstanding customer service experience in a service driven environment
� Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)
� Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Have the ability to multitask, plan and prioritise workload
� Have excellent communication skills both verbal and written
� Demonstrate resilience and ability to work on own initiative
� Demonstrate problem solving and troubleshooting skills
� Demonstrate ownership and accountability to achieve deadlines and targets

** What are the BENEFITS of working for EA at Concentrix? **

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Generous Holidays � 22 days plus 6 statutory days & birthday day off
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

What is the Salary?

£7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).
Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

What are the hours of work?

40 Hours per week on a rotational shift pattern from Monday to Sunday

9am � 10pm . However, your Department�s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

What is the training like?

Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation
We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...
Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.
Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx

We look forward to receiving your application soon!

Gestionnaire Assurance Adhésion bilingue anglais français

Title: Gestionnaire Assurance Adhésion bilingue anglais français
Salary: selon profil
Location: France, Ile de France, Paris, 75011
Languages: English, French
Posted: 11th May 2012

Au sein d�une équipe de cinq personnes, au poste de gestionnaire des adhésions/cotisations collectives, vous participerez à :

- l�élaboration des contrats d�assurance dans l�outil de gestion en collaboration avec l�équipe commerciale.
- le traitement des demandes de renseignements des clients dans le respect des normes de qualité du groupe APRIL.
- la gestion des adhésions en collaboration avec les différents acteurs concernés : les courtiers, le service Ressources Humaines des entreprises, les assurés.
- le traitement des appels à cotisation.

Profil :

Vous êtes doté d�une aisance orale et rédactionnelle aussi bien en français qu�en anglais (la connaissance d�une autre langue est également un plus).
Vos expériences à l�étranger vous ont permis d�être parfaitement bilingue en anglais.
Vous possédez un réel sens du service et vous souhaitez vous investir dans un environnement métier complexe, international et en forte croissance.
Des connaissances dans le secteur de l�assurance sont un plus.

German Speaking Customer Care Agent

Title: German Speaking Customer Care Agent
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, German
Posted: 1st May 2012

Employment Type: Permanent
Location: Belfast, UK
Role: German Speaking Customer Care Agent
Excellent Relocation Package!!
Languages required: English and German

** What is the role?
German speaking Cisco Frontline Agent
Cisco is the world leading supplier of Networking Equipment used to interlink networks and power the internet � see www.cisco.com for more information

A Cisco Frontline Agent will act as first point of contact for any Cisco Customer, Partner or Employee, providing support by telephone and email.

A Frontline Agent will be responsible for solving customer problems, from redirecting calls to arranging an engineer visit and educating the customer on their issue using the Cisco website. Professional interaction with the customer is essential, so excellent telephone skills are necessary.

Candidates should...
� Be fluent in written and spoken German
� Be fluent in written and spoken English
� Have 6 months outstanding customer service experience in a service driven environment
� Have experience of Office programs and the Internet and an interest in networking
� Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Have the ability to multitask, plan and prioritise workload
� Have excellent communication skills both verbal and written
� Demonstrate resilience and ability to work on own initiative
� Demonstrate problem solving and troubleshooting skills
� Demonstrate ownership and accountability to achieve deadlines and targets

What are the BENEFITS of working for Concentrix?

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

The list goes on...
What is the Salary?
£6.41 per hour (equivalent to £13,335 per annum gross (taxes to be deducted)
Please note that the salaries in gem reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

What are the hours of work?
40 Hours per week on a rotational shift pattern from Monday to Friday
The operational hours are 6.45am � 6.15pm. A shift may begin at 6.45am and finish 3.45pm, for instance. However, your Department�s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:
Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx

We look forward to receiving your application soon!

BARTENDERS (M/F)

Title: BARTENDERS (M/F)
Salary: Competitive + Accommodation & Meals
Location: Portugal
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Romanian, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Bartenders (M/F) for our holiday resorts in France or abroad.

Your role
� Welcome the clients and offer them a personalised service
� Put forward the bar services
� Prepare and serve various and international drinks
� Versatile: table and bar services

Your profile
� Availability and international mobility from 3 to 8 months
� Diploma in catering or hotel industry and/or professional bartending experience in high volume service
� Knowledge of cocktails and alcohols
� Fluent French complusory, other foreign languages a plus

Your personal skills
� Professional
� Responsible
� Available
� Self-sufficient
� Good inter-personal skills

French season contract. Salary adapted to skills and experience. Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Arabic Speaking Fraud Analyst

Title: Arabic Speaking Fraud Analyst
Salary: Excellent
Location: Ireland, South-West, Cork
Languages: Arabic, English
Posted: 10th May 2012

Overview

The WW Apple Store Sales and Service team is seeking a new E-Commerce Specialist to join the team. At Apple, we believe in hard work, a fun environment, and the kind of creativity and innovation that only comes about when talented people from diverse backgrounds approach problems from varying perspectives. We believe each customer interaction is an opportunity to delight, engage, and inspire � and that by focusing on the smallest of details, we can make big impacts with our customers. Building this environment starts with YOU!

The ideal candidate will have experience working in a fast-paced B2C e-commerce environment. The role of an E-Commerce Specialist is to liase and provide key support for Sales, Sales Support, Order Management on daily operational issues, resolution of customer queries and escalations in relation to all payment methods offered on the Applestore. This involves daily interaction with banks and our payment partners to ensure the accurate and timely processing of payments and refunds by credit/debit card, wire transfer, cheque, loan and lease.

Fluency in English (both verbal and written)and Arabic is an essential requirement for this role.

Responsibilities

� Interaction with banks, financial institutions and credit mangers to ensure the accurate and timely processing of payments by credit card, debit card, bank transfer, cheque, loan and leasing.
� Analysis of incoming Apple Store orders for potential fraud risk and identify Fraud trends involving outbound telephone calls to customers. Follow up and resolve chargeback queries.
� Processing of customer related queries concerning payments, refunds, VAT related changes, amending and re-printing invoices, raising credit/debit memos and reconciliation.
� Liaison and key support role for Sales, Sales Support, Finance on daily operational issues, problem escalation and resolution.

Skills & Experience

� Qualification in Business/Finance a distinct advantage
� Strong communication skills, team player, customer focused and maintain a professional attitude
� Relevant/similar experience and fluency in at least one foreign language is a distinct advantage
� Ability to work in an information sensitive environment
� Team player and ability to work in a changing challenging environment.
� Excellent telephone manner, interpersonal and communication skills
� Highly motivated and organised with the ability to work to tight deadlines.
� Ability to use discretion and work on own initiative
� Very good accuracy and attention to detail
� As this job is direct relation to order volume flexibility is required and will occasionally involve weekend work.
� Knowledge of SAP and MS Excel

FRONT DESK AGENT (M/F)

Title: FRONT DESK AGENT (M/F)
Salary: Competitive + Accommodation & Meals
Location: France, Provence.Alpes-Côte d'A.
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Romanian, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Front Desk Agents (M/F) for our resorts in France or abroad.

Your role
� Arrivals and departures (check-in and check-out)
� Telephone switchboard
� IT skills
� Cash-box
� Sales promotion (stay, meals, B&B)
� Information regarding services and events inside and outside the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma in international travel industry preferred
� Working experience mandatory
� Fluent French mandatory, other foreign languages a plus

Your personal skills
� Professional
� Diplomatic
� Calm and reassuring
� Organised
� Good inter-personal skills

French season contract. Salary adapted to skills and experience. Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Italian Speaking Sales Executive - Computer Associates

Title: Italian Speaking Sales Executive - Computer Associates
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Italian
Posted: 1st May 2012

THE PERSON:
The person in this role will have experience of outbound business to business sales, and generating sales leads through cold calling. You will be proactive and able to work on your own initiative as well as being able to work as required by direct line managers. This role requires you to be determined, resilient and driven to achieve and surpass targets.

RESPONSIBILITIES:
The Sales Executive is responsible for generating qualified leads for software products with mid-market and enterprise prospects. You will identify the appropriate decision makers and influencers at each organization and, based on comprehensive product training, use probing techniques to uncover need and present possible solutions. Using BANT (Budget, Authority, Need and Timeframe) criteria, you will qualify sales �leads� for internal sales team. You must be able to understand complex sales processes and recognize that in many cases, development of a BANT-qualified lead may require multiple conversations, detailed data gathering and relationship development. You will leverage a large database of targeted prospects for cold-calling and will also be provided with �warmer� responder records from a variety of marketing campaigns.

THE ROLE:
� Warm and cold call IT professionals at mid-sized and enterprise companies
� Meet or exceed daily productivity goals including leads, dials and talk time
� Use CRM tools for tracking and record updates
� Identify prospect needs and present appropriate solutions
� Qualify leads using pre-defined BANT criteria
� Capture marketing intelligence data and detailed lead notes for all prospect conversations

ESSENTIAL CRITERIA:
� Demonstrated successful B2B inside sales experience, ideally in an inside sales/call centre environment
� Confident and energetic phone presence. Excellent call handling, objection handling and closing skills
� Demonstrated prior technical (hardware/software/IT) product experience
� Fluency in written and spoken English and French
� Excellent organizational skills with the ability to multi-task.
� Strong computer skills including experience with Microsoft Office and CRM applications.
� Documented, excellent attendance record in previous positions.
� Aggressive, energetic self-starter who enjoys working in a quota-driven environment

DESIRABLE CRITERIA:
� Steady, even pace to promote accuracy and quality of work
� Communication based on job knowledge and expertise
� Collaborative Communication approach in a structured job environment
� Helpful, supportive communication with management and peers
� Leadership focused on consistent, accurate, quality work output

Candidates will be required to complete a Personality Index evaluation and background check. References required.

HOURS:
Monday to Friday Rotational shifts from 7:00am � 7:00pm

SALARY:
TBC

PROBATION PERIOD:
There is a 3 month probationary period before confirmation of your contract status.

TRAINING/INDUCTION:
You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.

No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.

BENEFITS:
� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

RELOCATION PACKAGE:

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transport links are first class with two airports, direct sea crossings from Scotland and England and a direct bus and rail links from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

We look forward to receiving your application soon!

Italian Speaking Technical Support Agent

Title: Italian Speaking Technical Support Agent
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Italian
Posted: 1st May 2012

Role: Technical Support Representative
Reports to: Technical Support Managers

Purpose:

Deliver an effective and professional service to multiple clients; adhere to client policy and to provide an effective and accurate technical support service to the customer by phone, email, social media and chat.

Concentrix currently handles enquiries regarding a number of products across major clients. These include worldwide leaders in technical products and technology services.

The person in this position will work in a team environment to support the customers of multiple clients with technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner.

Responsibilities:

� Deal with customer contacts in an effective, efficient and courteous manner.
� Troubleshoot all known/unknown issues with a specific product.
� Follow agreed technical support processes and procedures.
� Maintain clear documentation of all issues/troubleshooting.
� Research solutions to customers� unresolved problems.
� Resolve outstanding cases within the timeframe set and agreed by client specific, Level 2/3 TSR, Technical Specialist or Team Lead.
� Report all new findings to appropriate client specific Team Lead.
� Escalate outstanding issues to client specific Level 2/3 TSR when all troubleshooting has been exhausted.
� Support the client specific Team Lead to ensure an effective service.
� Achieve the agreed utilisation rate set and agreed by line manager.
� Adhere to client specific policies.
� Represent the client with the highest level of professionalism.
� Ensure familiarisation with all client specific media and hardware
� Deliver an effective, efficient and accurate test service when involved in a client test project.
� Perform any other duties relating to the tech departments as and when required.

SKILLS

Essential Criteria:

� Fluency in written & spoken English and Italian
� Customer Focus � 6 months outstanding customer service experience in a service driven environment
� Good knowledge of appropriate Windows operations systems.
� Good knowledge of hardware and PC configuration.
� Good time management skills.
� Knowledge of the internet.
� Working with Others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Planning & Organising - Ability to multitask, plan and prioritise workload
� Effective Communication - Excellent communication skills both verbal and written
� Resilience - Demonstrates resilience and ability to work on own initiative
� Problem Solving - Demonstrates problem solving and troubleshooting skills
� Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets

Desirable Criteria:

� 2 years outstanding customer service experience in a service driven environment
� An understanding/working knowledge of networking
� An interest in photography

TERMS AND CONDITIONS

SALARY

£7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).

All Concentrix staff must have a UK bank account in their own name and must provide these details to us on their first day of employment (exceptions made for those who are relocating to the UK).

If you start after 21st of a month, you will not receive your first payment until the following month.

HOURS OF WORK

40 Hours per week on a rotational shift pattern from Monday to Friday
7am � 7pm however your Department�s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

Flexibility is important. Obligations placed upon you and tasks required of you will inevitably vary and develop with the growth of the Company. Therefore as and when considered necessary or appropriate you are liable to transfer to or undertake other duties, within your competence and within reason, to meet fluctuations or priorities in work demands.

TRAINING/INDUCTION

You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.

No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.

HOLIDAYS

21 Holiday & 6 Stat days & birthday day off. Holidays cannot be taken in the first month of employment. In months 2 and 3 of probation, holidays can be taken if accrued. All Concentrix employees are entitled to their birthday day off as an additional benefit.

What are the BENEFITS of working for Concentrix?

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

PROBATION PERIOD

There will be a 3 month probation period before confirmation of your contract status.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:
Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

We look forward to receiving your application soon!

KIDS REP (M/F)

Title: KIDS REP (M/F)
Salary: Competitive + Accommodation & Meals
Location: Turkey
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Flemish, Greek, Czech, Polish, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Kids Rep (M/F) for our resorts abroad.

Your role
� Welcoming and supervising children from 4 to 17 years
� Entertaining by leading manual and/or sports activities
� Organizing game workshops and a weekly show
� Reassuring children and parents
� Being responsible for children�s hygiene and safety

Your profile
� Availability and international mobility from 3 to 8 months or during school holidays
� Working experience in childcare supervision (summer camp) mandatory
� CPR & First Aid preferred
� Fluent French compulsory, another foreign language a plus

Your personal skills
� Professional
� Available
� Organised
� Adaptable
� Creative

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

English and German into French Financial Translator

Title: English and German into French Financial Translator
Salary: £22,000-26,000
Location: United Kingdom, London, Central London
Languages: English, French, German
Posted: 18th May 2012

CLS Communication is an integrated language service provider for multilingual communication in the finance, legal, life sciences, insurance and telecommunications fields. We are a rapidly expanding company specialising in the creation, translation and management of multilingual content and employ around 600 staff at our offices around the world. To strengthen our in-house translation team in London, we are looking for an

English and German into French Financial Translator

Your responsibilities: Based at our offices in central London, you will translate a wide variety of financial documents for our international client base. You will also be responsible for the quality assurance of these texts. You will apply your excellent writing skills, as many of the documents to be translated are in the area of corporate communications. You may also be responsible for cultivating and strengthening relationships with key client contacts.

Your profile: You will be a French native speaker, with a degree in a relevant subject, plus a translation qualification and/or the equivalent professional translation experience.

You will offer English plus German as your source languages. Knowledge of the financial sector would be an advantage, and experience of legal translation would also be helpful.

You will be able to work under time pressure. As a team-player, you will be able to integrate quickly into a new environment, get along with people from different cultural backgrounds and be a self-starter. An excellent command of common software applications such as MS Office is a prerequisite. Knowledge of the Trados suite of products and how to use them appropriately in your day-to-day work is an advantage.

What we offer: This is a full-time position. You will have the opportunity to take on responsibility as part of a multicultural team in London. We also offer attractive employment conditions, flexible working hours and good opportunities for personal development.

Dutch Speaking Sales Agent

Title: Dutch Speaking Sales Agent
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Dutch
Posted: 4th May 2012

The person in this role will have experience of outbound business to business sales, and generating sales leads. You will be proactive and able to work on your own initiative as well as being able to work as required by direct line managers. This role requires you to be determined, resilient and driven to achieve and surpass targets.

RESPONSIBILITIES:
The Sales Executive is responsible for generating qualified leads for software products with mid-market and enterprise prospects. You will identify the appropriate decision makers and influencers at each organization and, based on comprehensive product training, use probing techniques to uncover need and present possible solutions. Using BANT (Budget, Authority, Need and Timeframe) criteria, you will qualify sales �leads� for internal sales team. You must be able to understand complex sales processes and recognize that in many cases, development of a BANT-qualified lead may require multiple conversations, detailed data gathering and relationship development. You will leverage a large database of targeted prospects, and will also be provided with �warmer� responder records from a variety of marketing campaigns.

THE ROLE:
� Call IT professionals at mid-sized and enterprise companies
� Meet or exceed daily productivity goals including leads, dials and talk time
� Use CRM tools for tracking and record updates
� Identify prospect needs and present appropriate solutions
� Qualify leads using pre-defined BANT criteria
� Capture marketing intelligence data and detailed lead notes for all prospect conversations

ESSENTIAL CRITERIA:
� Demonstrated successful B2B inside sales experience, ideally in an inside sales/call centre environment
� Confident and energetic phone presence. Excellent call handling, objection handling and closing skills
� Demonstrated prior technical (hardware/software/IT) product experience
� Fluency in written and spoken English and Dutch
� Excellent organizational skills with the ability to multi-task.
� Strong computer skills including experience with Microsoft Office and CRM applications.
� Documented, excellent attendance record in previous positions.
� Aggressive, energetic self-starter who enjoys working in a quota-driven environment

DESIRABLE CRITERIA:
� Steady, even pace to promote accuracy and quality of work
� Communication based on job knowledge and expertise
� Collaborative Communication approach in a structured job environment
� Helpful, supportive communication with management and peers
� Leadership focused on consistent, accurate, quality work output

Candidates will be required to complete a Personality Index evaluation and background check. References required.

HOURS:
Monday to Friday Rotational shifts from 7:00am � 7:00pm

SALARY:
£14,500 (OTE £18,000)

PROBATION PERIOD:
There is a 3 month probationary period before confirmation of your contract status.

TRAINING/INDUCTION:
You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.

No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.

BENEFITS:

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

RELOCATION PACKAGE:

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transport links are first class with two airports, direct sea crossings from Scotland and England and a direct bus and rail links from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

We look forward to receiving your application soon!

Italian Project Manager

Title: Italian Project Manager
Salary: £20,000 - £24,000
Location: United Kingdom, London, Central London
Languages: English, Italian
Posted: 18th May 2012

CLS Communication is an integrated language service provider for multilingual communication in the finance, legal, life sciences, insurance and telecommunications fields. We are a rapidly expanding company specialising in the creation, translation and management of multilingual content and employ around 600 staff at our offices around the world. To strengthen our project management team in London, we are looking for an

Italian Project Manager

Your responsibilities: Based at our offices in central London, you will be organizing, scheduling, monitoring and controlling all aspects of the translation production process. You will be managing translation projects of all sizes, and will be heavily involved with clients, including regular meetings and updates. You may also be responsible for cultivating and strengthening relationships with key client contacts.

Your profile: You will have 1-2 years experience of working in Project Management within the language industry.

You will be working with Italian clients so fluency in Italian is essential to the role. Experience at a major Italian organisation would be an advantage.

Deadlines are often very tight and excellent multi-tasking and time management skills are essential.
You should be able to work under time pressure. As a team-player, you will be able to integrate quickly into a new environment, get along with people from different cultural backgrounds and be a self-starter. An excellent command of common software applications such as MS Office is a prerequisite. Knowledge of the Trados suite of products and how to use them appropriately in your day-to-day work would also be an advantage.

What we offer: This is a full-time position. You will have the opportunity to take on responsibility as part of a multicultural team in London. We also offer attractive employment conditions, flexible working hours and good opportunities for personal development.

German Speaking Inside Sales Representatives

Title: German Speaking Inside Sales Representatives
Salary: Competitive
Location: Ireland, South-West, Cork
Languages: English, German
Posted: 10th May 2012

At Apple, we believe that hard work, a fun environment, creativity, and innovation fuel the ultimate customer experience. We believe each customer interaction is an opportunity to delight, engage, and inspire � and that by focusing on the smallest of details, we can make big impacts with our customers and their business�. Building this environment starts with YOU!

The ideal Inside Sales Representative candidate should:

�Be passionate about Apple products and it�s unique company culture;
�Demonstrate Apple Products and accessories to our business customers whilst educating customers on how our products will benefit their Business;
�Provide consultative solutions to customers based on their business needs;
�Be a subject matter expert on the Apple product features and related accessories;
�Be comfortable in a fast-paced, results driven, performance-based environment where performance are monitored, recorded, and assessed;
�Bring innovation & creative thinking to Apple Store for Business;
�Should posses a track record of sales success and proven ability to exceed all sales goals.

An Inside Business Sales Representative within the Apple Store For Business organization is responsible for:

�Providing the ultimate professional experience whilst building and maintaining B2B relationships with our customers;
�Qualifying and converting sales received through inbound and outbound calls;
�Providing our Business Customers with a full solution to benefit their business;
�Generating leads, influencing buying decisions and directing our business customers through order processes;
�Driving and executing inbound calls into closed sales;
�Demonstrating ability to think pro-actively and strategically;
�Reaching and exceeding targets.

Education and Experience:

�Fluency in German and English;
�Must have a minimum of 3 years sales experience with a minimum of 1 year in the Business to Business space preferably in the Technology Sector;
�Strong history of quota achievement over career;
�3rd Level Degree or equivalent work experience;
�Must have excellent speaking skills complemented by exceptional written, oral skills and very strong organizational skill;
�Ability to articulate and understand the customer strategy and Apple solution strategy independently.

EA French Gaming Support Agent

Title: EA French Gaming Support Agent
Salary: Excellent
Location: United Kingdom, Northern Ireland, Belfast, BT1 3LP
Languages: English, French
Posted: 1st May 2012

Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.

** What is the role? **

French Speaking EA Gaming Support Agent

The person in this position will work in a team environment to support EA�s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner. You may be required to handle English language calls/emails as per business needs.

Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world�s most popular games and game franchises. EA currently supports all major gaming platforms.

Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children�s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games.

Candidates should...

� Be able to demonstrate a keen interest and passion for gaming
� Be fluent in written and spoken English & French
� Be fluent in written and spoken French
� Have 6 months outstanding customer service experience in a service driven environment
� Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)
� Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Have the ability to multitask, plan and prioritise workload
� Have excellent communication skills both verbal and written
� Demonstrate resilience and ability to work on own initiative
� Demonstrate problem solving and troubleshooting skills
� Demonstrate ownership and accountability to achieve deadlines and targets

** What are the BENEFITS of working for EA at Concentrix? **

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Generous Holidays � 22 days plus 6 statutory days & birthday day off
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

What is the Salary?

£7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).
Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

What are the hours of work?

40 Hours per week on a rotational shift pattern from Monday to Sunday

9am � 10pm . However, your Department�s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

What is the training like?

Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation
We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...
Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.
Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx

We look forward to receiving your application soon!

Finnish Speaking EA Gaming Agent

Title: Finnish Speaking EA Gaming Agent
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Finnish
Posted: 7th May 2012

Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.

** What is the role? **

Finnish Speaking EA Gaming Support Agent

The person in this position will work in a team environment to support EA�s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner. You may be required to handle English language calls/emails as per business needs.

Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world�s most popular games and game franchises. EA currently supports all major gaming platforms.

Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children�s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games.

Candidates should...

� Be able to demonstrate a keen interest and passion for gaming
� Be fluent in written and spoken English & Finnish
� Have 6 months outstanding customer service experience in a service driven environment
� Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)
� Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Have the ability to multitask, plan and prioritise workload
� Have excellent communication skills both verbal and written
� Demonstrate resilience and ability to work on own initiative
� Demonstrate problem solving and troubleshooting skills
� Demonstrate ownership and accountability to achieve deadlines and targets

** What are the BENEFITS of working for EA at Concentrix? **

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Generous Holidays � 22 days plus 6 statutory days & birthday day off
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

What is the Salary?

£7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).
Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

What are the hours of work?

40 Hours per week on a rotational shift pattern from Monday to Sunday

9am � 10pm . However, your Department�s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

What is the training like?

Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation
We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...
Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.
Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx

We look forward to receiving your application soon!

Finnish Speaking Sales Executive - Computer Associates

Title: Finnish Speaking Sales Executive - Computer Associates
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Finnish
Posted: 1st May 2012

THE PERSON:
The person in this role will have experience of outbound business to business sales, and generating sales leads through cold calling. You will be proactive and able to work on your own initiative as well as being able to work as required by direct line managers. This role requires you to be determined, resilient and driven to achieve and surpass targets.

RESPONSIBILITIES:
The Sales Executive is responsible for generating qualified leads for software products with mid-market and enterprise prospects. You will identify the appropriate decision makers and influencers at each organization and, based on comprehensive product training, use probing techniques to uncover need and present possible solutions. Using BANT (Budget, Authority, Need and Timeframe) criteria, you will qualify sales �leads� for internal sales team. You must be able to understand complex sales processes and recognize that in many cases, development of a BANT-qualified lead may require multiple conversations, detailed data gathering and relationship development. You will leverage a large database of targeted prospects for cold-calling and will also be provided with �warmer� responder records from a variety of marketing campaigns.

THE ROLE:
� Warm and cold call IT professionals at mid-sized and enterprise companies
� Meet or exceed daily productivity goals including leads, dials and talk time
� Use CRM tools for tracking and record updates
� Identify prospect needs and present appropriate solutions
� Qualify leads using pre-defined BANT criteria
� Capture marketing intelligence data and detailed lead notes for all prospect conversations

ESSENTIAL CRITERIA:
� Demonstrated successful B2B inside sales experience, ideally in an inside sales/call centre environment
� Confident and energetic phone presence. Excellent call handling, objection handling and closing skills
� Demonstrated prior technical (hardware/software/IT) product experience
� Fluency in written and spoken English and French
� Excellent organizational skills with the ability to multi-task.
� Strong computer skills including experience with Microsoft Office and CRM applications.
� Documented, excellent attendance record in previous positions.
� Aggressive, energetic self-starter who enjoys working in a quota-driven environment

DESIRABLE CRITERIA:
� Steady, even pace to promote accuracy and quality of work
� Communication based on job knowledge and expertise
� Collaborative Communication approach in a structured job environment
� Helpful, supportive communication with management and peers
� Leadership focused on consistent, accurate, quality work output

Candidates will be required to complete a Personality Index evaluation and background check. References required.

HOURS:
Monday to Friday Rotational shifts from 7:00am � 7:00pm

SALARY:
TBC

PROBATION PERIOD:
There is a 3 month probationary period before confirmation of your contract status.

TRAINING/INDUCTION:
You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.

No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.

BENEFITS:
� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

RELOCATION PACKAGE:

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transport links are first class with two airports, direct sea crossings from Scotland and England and a direct bus and rail links from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

We look forward to receiving your application soon!

Transport Management � German and Spanish speaking - Trainee Programme

Title: Transport Management � German and Spanish speaking - Trainee Programme
Salary: approx. 2000/month (according to degree and experience)
Location: Austria, Tyrol (Tirol), Innsbruck, 6330 Kufstein
Languages: English, German, Spanish
Posted: 27th Apr 2012

LKW WALTER was founded in 1924 and is one of the largest full truck load companies in Europe. It is among Austria's Top 100 companies. We focus on the organisation of full truck loads all over Europe, the CIS and the Middle East. Since 1984 LKW WALTER has been a pioneer in the development of combined road/rail and short sea transports. The LKW WALTER group is one of Austria's most successful private companies.

Your job
Intensive training programme �Train the Winner� over several months
Collaboration in international teams in an active, dynamic environment
Daily networking with customers and transport partners all over Europe
Organisation and supervision of international transports (road transports and combined transport)
Purchasing and selling negotiations
Independent monitoring of success with our managemenet information system
Visiting our international business partners
Regular support within our coaching programme

Your perspectives
Management of international markets and key accounts
Cooperation in inter-divisional projects
Adopting a field of your own responsibility
Intensive advanced training and development
Attractive income and profit sharing
Secure employment in a financially strong, private company
Modern working environment and numerous social benefits

Your career opportunities:
In line with our company philosophy, all future managers are appointed internally.

Your profile
Recently completed studies in business (university, college)
Specialisation in international business, management, marketing, foreign trade, logistics, tourism or similar fields
Good knowledge of German is a must!

Your working place is in Kufstein (the Tyrol).

SAILING INSTRUCTOR (M/F)

Title: SAILING INSTRUCTOR (M/F)
Salary: Competitive + Accommodation & Meals
Location: Greece
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Flemish, Greek, Czech, Polish, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Sailing Instructors (M/F) for our resorts in France or abroad.

Your role
� Adult and child group. and/or individual lessons
� Organization and animation of various watersport events
� Responsibility for the safety of the navigation zone
� Maintenance of the equipment
� Promotion of your activity in the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Sailing instructor qualification or similar certification preferred
� Experience in this position mandatory
� RYA powerboat level 2 certificate
� Fluent French mandatory, another foreign language a plus

Your personal skills
� Professional
� Responsible
� Enthusiastic
� Available
� Educational

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Transport Management � German and Italian speaking - Trainee Programme

Title: Transport Management � German and Italian speaking - Trainee Programme
Salary: approx. 2000/month (according to degree and experience)
Location: Austria, Tyrol (Tirol), Innsbruck, 6330 Kufstein
Languages: English, German, Italian
Posted: 27th Apr 2012

LKW WALTER was founded in 1924 and is one of the largest full truck load companies in Europe. It is among Austria's Top 100 companies. We focus on the organisation of full truck loads all over Europe, the CIS and the Middle East. Since 1984 LKW WALTER has been a pioneer in the development of combined road/rail and short sea transports. The LKW WALTER group is one of Austria's most successful private companies.

Your job
Intensive training programme �Train the Winner� over several months
Collaboration in international teams in an active, dynamic environment
Daily networking with customers and transport partners all over Europe
Organisation and supervision of international transports (road transports and combined transport)
Purchasing and selling negotiations
Independent monitoring of success with our managemenet information system
Visiting our international business partners
Regular support within our coaching programme

Your perspectives
Management of international markets and key accounts
Cooperation in inter-divisional projects
Adopting a field of your own responsibility
Intensive advanced training and development
Attractive income and profit sharing
Secure employment in a financially strong, private company
Modern working environment and numerous social benefits

Your career opportunities:
In line with our company philosophy, all future managers are appointed internally.

Your profile
Recently completed studies in business (university, college)
Specialisation in international business, management, marketing, foreign trade, logistics, tourism or similar fields
Good knowledge of German is a must!

Your working place is in Kufstein (the Tyrol).

Transport Management � German and Polish speaking - Trainee Programme

Title: Transport Management � German and Polish speaking - Trainee Programme
Salary: approx. 2000/month (according to degree and experience)
Location: Austria, Tyrol (Tirol), Innsbruck, 6330 Kufstein
Languages: English, German, Polish
Posted: 27th Apr 2012

LKW WALTER was founded in 1924 and is one of the largest full truck load companies in Europe. It is among Austria's Top 100 companies. We focus on the organisation of full truck loads all over Europe, the CIS and the Middle East. Since 1984 LKW WALTER has been a pioneer in the development of combined road/rail and short sea transports. The LKW WALTER group is one of Austria's most successful private companies.

Your job
Intensive training programme �Train the Winner� over several months
Collaboration in international teams in an active, dynamic environment
Daily networking with customers and transport partners all over Europe
Organisation and supervision of international transports (road transports and combined transport)
Purchasing and selling negotiations
Independent monitoring of success with our managemenet information system
Visiting our international business partners
Regular support within our coaching programme

Your perspectives
Management of international markets and key accounts
Cooperation in inter-divisional projects
Adopting a field of your own responsibility
Intensive advanced training and development
Attractive income and profit sharing
Secure employment in a financially strong, private company
Modern working environment and numerous social benefits

Your career opportunities:
In line with our company philosophy, all future managers are appointed internally.

Your profile
Recently completed studies in business (university, college)
Specialisation in international business, management, marketing, foreign trade, logistics, tourism or similar fields
Good knowledge of German is a must!

Your working place is in Kufstein (the Tyrol).

PUBLIC RELATIONS COORDINATOR / FRONT DESK AGENT (M/F)

Title: PUBLIC RELATIONS COORDINATOR / FRONT DESK AGENT (M/F)
Salary: Competitive + Accommodation & Meals
Location: France, Provence.Alpes-Côte d'A.
Languages: English, Dutch, French, German, Italian, Russian
Posted: 22nd May 2012

Club Med recruits Public Relations Coordinators / Front Desk Agents (M/F) for our resorts abroad.

Your role
� Being the representative for English-speaking guests
� Arrivals and departures (check-in and check-out)
� Telephone switchboard
� Cash-box
� Sales promotion (stay, meals, B&B)
� Organising and taking part to cultural events for English-speaking guests
� Translating information documents and notices
� Making speeches (information conferences, presentation of shows and events�)

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma in international travel industry preferred
� Working experience mandatory
� IT skills
� Bilingual English and French mandatory, other foreign languages a plus (German, Dutch, Russian, Italian�)

Your personal skills
� Professional
� Diplomatic
� Organised
� Ability to talk in public
� Excellent inter-personal skills

French season contract. Salary adapted to skills and experience (fixed salary + bonus on objective). Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

KIDS REP (M/F)

Title: KIDS REP (M/F)
Salary: Competitive + Accommodation & Meals
Location: Greece
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Flemish, Greek, Czech, Polish, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Kids Rep (M/F) for our resorts abroad.

Your role
� Welcoming and supervising children from 4 to 17 years
� Entertaining by leading manual and/or sports activities
� Organizing game workshops and a weekly show
� Reassuring children and parents
� Being responsible for children�s hygiene and safety

Your profile
� Availability and international mobility from 3 to 8 months or during school holidays
� Working experience in childcare supervision (summer camp) mandatory
� CPR & First Aid preferred
� Fluent French compulsory, another foreign language a plus

Your personal skills
� Professional
� Available
� Organised
� Adaptable
� Creative

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

FRONT DESK AGENT (M/F)

Title: FRONT DESK AGENT (M/F)
Salary: Competitive + Accommodation & Meals
Location: Greece
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Romanian, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Front Desk Agents (M/F) for our resorts in France or abroad.

Your role
� Arrivals and departures (check-in and check-out)
� Telephone switchboard
� IT skills
� Cash-box
� Sales promotion (stay, meals, B&B)
� Information regarding services and events inside and outside the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma in international travel industry preferred
� Working experience mandatory
� Fluent French mandatory, other foreign languages a plus

Your personal skills
� Professional
� Diplomatic
� Calm and reassuring
� Organised
� Good inter-personal skills

French season contract. Salary adapted to skills and experience. Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

English language teacher needed in Luton

Title: English language teacher needed in Luton
Salary: per hour
Location: United Kingdom, South East, Bedfordshire, Luton
Languages: English
Posted: 27th Apr 2012

Language Trainers is an international language training company offering private language classes throughout the country . Our clients, either individuals or companies, typically look for tailor made training at their homes or offices. They always tell us their training needs before they book with us and it is our job to recruit the best possible tutor - we hope it is you!

While we are looking specifically for tutors for our client (as specified below), we generally seek instructors across the state (especially, but not exclusively for our 5 main languages: English, Spanish, French, German, and Italian)
Please feel free to apply (and/or encourage colleagues to apply) even if you cannot take on this particular position.

Currently, we are urgently seeking a trainer for one of our clients. Course details are:

Language Required: English
Location: Luton (at the teacher´s office)
Length of Course: 30 hours
Type of Course: General
Number of Students: 1, adult
Level of Student(s): upper intermediate
Specific Requirements: not available yet
Preferred Start Date: as soon as possible
Preferred Schedule: Tuesday and Friday

Compensation is negotiable depending on qualifications and experience. We are also happy to discuss travel costs. We require very little administration or paperwork from you.

In order to be eligible for this position, you should have a high written and oral language level and/or have a language degree and at least two years experience in teaching. You will also be required a visa/work permit if you are not a citizen.

Candidates who do not match these criteria will not be considered in the recruitment process. We offer freelance part time positions, and cannot sponsor any visa.

If you think you are the right teacher for this position please send your resume and references.

We look forward to hearing from you!

PUBLIC RELATIONS COORDINATOR / FRONT DESK AGENT (M/F)

Title: PUBLIC RELATIONS COORDINATOR / FRONT DESK AGENT (M/F)
Salary: Competitive + Accommodation & Meals
Location: Turkey
Languages: English, Dutch, French, German, Italian, Russian
Posted: 22nd May 2012

Club Med recruits Public Relations Coordinators / Front Desk Agents (M/F) for our resorts abroad.

Your role
� Being the representative for English-speaking guests
� Arrivals and departures (check-in and check-out)
� Telephone switchboard
� Cash-box
� Sales promotion (stay, meals, B&B)
� Organising and taking part to cultural events for English-speaking guests
� Translating information documents and notices
� Making speeches (information conferences, presentation of shows and events�)

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma in international travel industry preferred
� Working experience mandatory
� IT skills
� Bilingual English and French mandatory, other foreign languages a plus (German, Dutch, Russian, Italian�)

Your personal skills
� Professional
� Diplomatic
� Organised
� Ability to talk in public
� Excellent inter-personal skills

French season contract. Salary adapted to skills and experience (fixed salary + bonus on objective). Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

KIDS REP (M/F)

Title: KIDS REP (M/F)
Salary: Competitive + Accommodation & Meals
Location: Italy
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Kids Rep (M/F) for our resorts abroad.

Your role
� Welcoming and supervising children from 4 to 17 years
� Entertaining by leading manual and/or sports activities
� Organizing game workshops and a weekly show
� Reassuring children and parents
� Being responsible for children�s hygiene and safety

Your profile
� Availability and international mobility from 3 to 8 months or during school holidays
� Working experience in childcare supervision (summer camp) mandatory
� CPR & First Aid preferred
� Fluent French compulsory, another foreign language a plus

Your personal skills
� Professional
� Available
� Organised
� Adaptable
� Creative

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Portuguese language teacher needed in Aberdeen

Title: Portuguese language teacher needed in Aberdeen
Salary: per hour
Location: United Kingdom, Scotland, Aberdeenshire, Aberdeen
Languages: English, Portuguese
Posted: 27th Apr 2012

We are a successful language training company working with freelance trainers all over the world to provide private tuition for numerous languages, but mainly in the US and the UK. We have students (private and
corporate) who need to learn languages, anytime and anywhere. Thus we organize teachers for them at their offices or their homes.

We are currently looking for a language trainer for one of our clients.
Course details are:

Language Required: Portuguese
Location: Aberdeen, AB10 6HE
Length of Course: 24 hours
Type of Course: General
Number of Students: 1 adult
Level of Student(s):xxxx
Specific Requirements: not available yet
Preferred Start Date: asap
Preferred Schedule: one lesson per week. Tuesday or Thursday evenings from 6pm onwards

Location of the classes and schedule could be re arranged. The salary is negotiable depending on qualifications and experience. We are also happy to discuss travel costs.

In order to be eligible, you should have a high written and spoken level of the language you teach and/or have a language degree and at least two years experience in teaching. You will also be required a visa/working permit if you are not a citizen of the country where we are currently searching. Candidates who do not match these criteria will not be considered in the recruitment process. The company offers free lance-part time positions, and can not sponsor your visa.

If you would like to join this growing team, please submit your resume.

We look forward to hearing form you soon!

Transport Management � German and French speaking - Trainee Programme

Title: Transport Management � German and French speaking - Trainee Programme
Salary: approx. 2000/month according to degree and experience
Location: Austria, Tyrol (Tirol), Innsbruck, 6330 Kufstein
Languages: English, French, German
Posted: 27th Apr 2012

LKW WALTER was founded in 1924 and is one of the largest full truck load companies in Europe. It is among Austria's Top 100 companies. We focus on the organisation of full truck loads all over Europe, the CIS and the Middle East. Since 1984 LKW WALTER has been a pioneer in the development of combined road/rail and short sea transports. The LKW WALTER group is one of Austria's most successful private companies.

Your job
Intensive training programme �Train the Winner� over several months
Collaboration in international teams in an active, dynamic environment
Daily networking with customers and transport partners all over Europe
Organisation and supervision of international transports (road transports and combined transport)
Purchasing and selling negotiations
Independent monitoring of success with our managemenet information system
Visiting our international business partners
Regular support within our coaching programme

Your perspectives
Management of international markets and key accounts
Cooperation in inter-divisional projects
Adopting a field of your own responsibility
Intensive advanced training and development
Attractive income and profit sharing
Secure employment in a financially strong, private company
Modern working environment and numerous social benefits

Your career opportunities:
In line with our company philosophy, all future managers are appointed internally.

Your profile
Recently completed studies in business (university, college)
Specialisation in international business, management, marketing, foreign trade, logistics, tourism or similar fields
Good knowledge of German is a must!

Your working place is in Kufstein (the Tyrol, Austria).

FRONT DESK AGENT (M/F)

Title: FRONT DESK AGENT (M/F)
Salary: Competitive + Accommodation & Meals
Location: Turkey
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Romanian, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Front Desk Agents (M/F) for our resorts in France or abroad.

Your role
� Arrivals and departures (check-in and check-out)
� Telephone switchboard
� IT skills
� Cash-box
� Sales promotion (stay, meals, B&B)
� Information regarding services and events inside and outside the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma in international travel industry preferred
� Working experience mandatory
� Fluent French mandatory, other foreign languages a plus

Your personal skills
� Professional
� Diplomatic
� Calm and reassuring
� Organised
� Good inter-personal skills

French season contract. Salary adapted to skills and experience. Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

French Speaker - Commencez votre carrière IT !

Title: French Speaker - Commencez votre carrière IT !
Salary: according to the knowledge and experience
Location: Czech Republic, Jihomoravsky, 63900
Languages: English, French
Posted: 25th Apr 2012

Description du Poste
Nous sommes à la recherche de candidats, qui parlent couramment français, pour un projet en pleine progression et plein d�expectatives à Brno. Votre tâche principale, sera de répondre au téléphone, pour donner un niveau 1 de service clientèle et IT Support. Notre Client ,est une entreprise multinationale Américaine, qui conçoit et vend des produits électroniques grand public, des ordinateurs personnels et des logiciels informatiques-Lap tops, smart phones, lecteur multimédia �. Société, qui s'est forgé une réputation singulière dans l'industrie électronique grand public, admirée dans le monde, par son innovation, ergonomie et esthétique de ses produits.
Vos responsabilités
� Fournir du support IT, assurer un service clientèle , sur les Smart Phones et les autres appareils de télécommunication, diagnostiquer le problème et donner des solutions au client .
� Vous devez a tout moment être flexible et professionnel, dans votre approche avec le client, car le niveau d�informatique peut varier d� un client a un autre.
� Enregistrer les appels du client dans le Contact Management System et suivre la procédure pour résoudre les problèmes.
� Remplir les différents Call Centre métriques, CSAT (Customer Satisfaction) , Durée de l appel , Précision des information données , et assimilation de celles-ci par le client .
� Renseigner le client des différentes options de support disponibles, expliquant les étapes à suivre pour résoudre les problèmes ,dans des guides on- line , Help Applications ,qui sont inclus dans les programmes ..
� Vous devez être ouvert et précis dans votre communication au près du client, vos collègues, et autres partenaires.

Qualification Requise

� Votre devez parler couramment Français, indispensable pour avoir une communication optimale avec les clients Français.
� Un niveau d�anglais suffisant, pour pouvoir comprendre et écrire. Les trainings sont en anglais, ainsi que la communication interne.
� Une communication claire et concise ainsi qu� un esprit analytique
� Intérêt pour le service clientèle et tout ce qui concerne l informatique.
� Capable de travailler dans des situations qui exige du dynamisme et être ne mesure de finir les tâche dans les délais
� Si vous avez déjà une expérience dans le secteur service clientèle (Pas nécessaire) , cela sera pris largement en considération
Infosys vous offre

� Salaire en diapason avec le marche du travail en République Tchèque. Avec un ajout d�un bonus mensuel par rapport à votre performance.
� Un Bonus de Départ
� Remboursement des frais de voyage et deux mois d hébergement offertes pour les candidats hors de la République Tchèque.
� un riche environnement, (vous travaillerez avec des jeunes personnes de différentes nationalités) 18 pays sont représentés dans la compagnie .
� Un développement personnel (vous pourrez aspirer a un avenir professionnel , la compagnie offre des nombreuses possibilités )
� *Un lieu de travail ouvert et amical, dans une compagnie international située dans la ville de Brno.
� *La compagnie vous proposera des Trainings , des cours de langues et de différentes activités (sportives ,culturelles)

Notes: Si vous êtes intéressé par cette offre d�emploi, et vous désirez joindre notre compagnie, merci de m� envoyer votre cv en Anglais : kristina_hrdova@infosys.com

BARTENDERS (M/F)

Title: BARTENDERS (M/F)
Salary: Competitive + Accommodation & Meals
Location: Turkey
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Romanian, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Bartenders (M/F) for our holiday resorts in France or abroad.

Your role
� Welcome the clients and offer them a personalised service
� Put forward the bar services
� Prepare and serve various and international drinks
� Versatile: table and bar services

Your profile
� Availability and international mobility from 3 to 8 months
� Diploma in catering or hotel industry and/or professional bartending experience in high volume service
� Knowledge of cocktails and alcohols
� Fluent French complusory, other foreign languages a plus

Your personal skills
� Professional
� Responsible
� Available
� Self-sufficient
� Good inter-personal skills

French season contract. Salary adapted to skills and experience. Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

PUBLIC RELATIONS COORDINATOR / FRONT DESK AGENT (M/F)

Title: PUBLIC RELATIONS COORDINATOR / FRONT DESK AGENT (M/F)
Salary: Competitive + Accommodation & Meals
Location: Portugal
Languages: English, Dutch, French, German, Italian, Russian
Posted: 22nd May 2012

Club Med recruits Public Relations Coordinators / Front Desk Agents (M/F) for our resorts abroad.

Your role
� Being the representative for English-speaking guests
� Arrivals and departures (check-in and check-out)
� Telephone switchboard
� Cash-box
� Sales promotion (stay, meals, B&B)
� Organising and taking part to cultural events for English-speaking guests
� Translating information documents and notices
� Making speeches (information conferences, presentation of shows and events�)

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma in international travel industry preferred
� Working experience mandatory
� IT skills
� Bilingual English and French mandatory, other foreign languages a plus (German, Dutch, Russian, Italian�)

Your personal skills
� Professional
� Diplomatic
� Organised
� Ability to talk in public
� Excellent inter-personal skills

French season contract. Salary adapted to skills and experience (fixed salary + bonus on objective). Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

PUBLIC RELATIONS COORDINATOR / FRONT DESK AGENT (M/F)

Title: PUBLIC RELATIONS COORDINATOR / FRONT DESK AGENT (M/F)
Salary: Competitive + Accommodation & Meals
Location: Italy
Languages: English, Dutch, French, German, Italian, Russian
Posted: 22nd May 2012

Club Med recruits Public Relations Coordinators / Front Desk Agents (M/F) for our resorts abroad.

Your role
� Being the representative for English-speaking guests
� Arrivals and departures (check-in and check-out)
� Telephone switchboard
� Cash-box
� Sales promotion (stay, meals, B&B)
� Organising and taking part to cultural events for English-speaking guests
� Translating information documents and notices
� Making speeches (information conferences, presentation of shows and events�)

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma in international travel industry preferred
� Working experience mandatory
� IT skills
� Bilingual English and French mandatory, other foreign languages a plus (German, Dutch, Russian, Italian�)

Your personal skills
� Professional
� Diplomatic
� Organised
� Ability to talk in public
� Excellent inter-personal skills

French season contract. Salary adapted to skills and experience (fixed salary + bonus on objective). Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

KIDS REP (M/F)

Title: KIDS REP (M/F)
Salary: Competitive + Accommodation & Meals
Location: France, Provence.Alpes-Côte d'A.
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Kids Rep (M/F) for our resorts abroad.

Your role
� Welcoming and supervising children from 4 to 17 years
� Entertaining by leading manual and/or sports activities
� Organizing game workshops and a weekly show
� Reassuring children and parents
� Being responsible for children�s hygiene and safety

Your profile
� Availability and international mobility from 3 to 8 months or during school holidays
� Working experience in childcare supervision (summer camp) mandatory
� CPR & First Aid preferred
� Fluent French compulsory, another foreign language a plus

Your personal skills
� Professional
� Available
� Organised
� Adaptable
� Creative

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Sales Expert

Title: Sales Expert
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English
Posted: 1st May 2012

This position, in support of the CA Teleprospecting Representative (TPR) teams at Concentrix, is responsible for positioning and providing CA's products and solutions to address clients' and partners business and IT needs. The position requires a good understanding of CA's solutions and a working knowledge of CA's technology strategies in order to articulate their application to customers' IT practices.

Responsible for delivering positive, quantifiable results for CA and its customers
Work closely with account teams to accurately understand Customers and Partners issues that are the impetus for them to consider CA's solutions and achieve financial targets.
Set and manage appropriate customer expectations throughout the Opportunity Lifecycle
Possess a working knowledge and ability to present product functionality and benefits within identified solution sets that support client's and partner's technical and functional requirements and offerings.
Assist sales in accurately assessing and forecasting opportunities.
Evaluate alternative options to execute opportunities by the most cost effective means without negatively impacting deliverable quality or customer's perceptions.
Work with internal /external resources to effectively pursue opportunities and achieve planned goals and objectives.
Disseminate feedback to business units gained from client experiences and issues
Champion a single brand, but understand cross-brand solutions where appropriate.
Define high-level product / technology specifications for implementation working with the delivery team and partners as necessary.
Proactively seek and deliver feedback and to local sales management with respect to opportunity progress, issues and processes and share lessons-learned with colleagues.
Demonstrate comfort around higher management and technical staff.
Recognize team members' roles, responsibilities, strengths and weaknesses in order to improve and optimize team effectiveness.
Demonstrate effective time management and proficiency in teambuilding and conflict management.

ESSENTIAL CRITERIA:

� One year of IT industry related experience, preferably with a professional IT services company or software provider.
� Possess a broad understanding of technology concerns and the ability to quickly become knowledgeable on CA's overall technology strategy and product solutions in chosen Business Unit.
� Experience in demonstrating/explaining how technology solutions can fulfill the business requirements of customers.
� Experience working with customers, sales personnel, customer service, as well as a good understanding of the industry disciplines, technologies and applications.
� Customer Focused: Act in ways that demonstrate customer and partner focus and satisfaction by building effective relationships with customers, identifying, meeting and exceeding customer expectations, and by treating customers with dignity and respect.
� Effective Communication Skills: Deliver oral and written communications that are impactful and persuasive with their intended audience.
� Industry Knowledge: In-depth knowledge of given industry and relevant marketplace; can speak with authority, e.g., on industry trends, best practices, competitive practices, regulatory issues, etc.

DESIRABLE CRITERIA:

� Two or more years of IT industry related experience, preferably with a professional IT services company or software provider.
� Bachelor's Degree or global equivalent experience in an IT, business or sales related field.

Hours of Operation: Monday to Friday rotational shifts from 7:00am � 7:00pm

Candidates will be required to complete a Personality Index evaluation and background check. References required.

SALARY:
TBC

BENEFITS:

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

Helpline Team Lead - German desirable

Title: Helpline Team Lead - German desirable
Salary: Not Disclosed
Location: Ireland, Dublin Region, Dublin
Languages: English
Posted: 4th May 2012

Helpline Team Leader
The Role of the team leader is to lead and motivate the team while monitoring performance and maintaining a consistent focus on quality of service to ensure maximum customer satisfaction and deliverance of SLA?s
Allianz Worldwide Care Profile
Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world?s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries. Based in Park West, Dublin 12, Allianz Worldwide Care employs 600 staff.
Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its ?Clear to Zero? claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.
Key Responsibilities

Deliver service level components, quality and productivity targets
People Management, including all HR related issues, as well as performance appraisals and staff development.
Ownership for problem resolution.
Work monitoring, coaching and feedback
Training and development of staff.
Conducting regular one to ones and team meetings.
Leading and motivating a team of X.
Ensuring ownership is taken of all queries received in department area
Contributing to recruitment and selection process of the front line.
Compiling weekly reports on team?s performance and customer feedback.
Communicate and act as a focal point of dissemination of information from management to team and vice versa.
Work very closely with team members to solve customer problems
Promote high Customer Service and Quality ethos on the team and in the company as appropriate.
Promote the company values and the ?I make a difference? initiative.
Monitoring emails and calls to ensure quality responses are given and any training issues are addressed.
Deal with escalations in a prompt and efficient manner.
Flexibility to work shifts including night shifts and weekends is an essential requirement of this role.

Experience Required

Experience working in a pressurized and goal driven environment.
Track record of meeting targets.
Experience in people management
Completion or progression towards the Diploma in Private Medical Insurance.
Fluency in written and spoken English is essential to this role
Fluency in additional EU Language is desirable

Behavioural Competencies

Customer focused
Strong communication (verbal & written)
Ability to work effectively within a team environment
Honesty and Integrity
Excellent leadership qualities and ability to delegate effectively
Ability to motivate others
Ability to prioritise workload and manage time effectively
Ability to work well under pressure

Technical Competencies

? Strong Knowledge of Microsoft Office ( Excel, Word)

The successful candidate will have the opportunity to work in growing multicultural company committed to empowering its employees and furthering their development. A competitive remuneration and benefits package is offered, including healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club and support for professional studies
To learn more about us please visit
www.allianzworldwidecare.com/movie
Allianz Worldwide Care is an Equal Opportunities Employer
Allianz Worldwide Care does not require the assistance of Recruitment Agencies

Software Application support with Finnish language

Title: Software Application support with Finnish language
Salary: according to the knowledge and experience
Location: Czech Republic, Jihomoravsky, 63900
Languages: English, Danish, Finnish
Posted: 25th Apr 2012

Infosys Technologies Ltd. is one of the largest IT companies in the world. Our services include business and technologies consulting, IT services and business process outsourcing. Currently we are looking for candidates for Software application positions for our international project. This position may require travel for on-site training abroad.
Job responsibilities:
- Provide application support for non-standard software applications
- Communicate with end users in the respective country to clarify problems with applications and resolve them
- Diagnose the issue and escalate to programmers in case of complex application problems
- Facilitate communication between programmers and end users
- Provide translation from local language to English for internal purpose only
- Maintain technical knowledge databases and �How to� queries
- Reporting on local country data on Incidents, Problems, Service requests etc.

Our requirements:
- English on an advanced level
- Good communication skills in one of these languages: Finnish, Danish or Swedish
- Technical education (Computer science, Electro engineering) or previous experience in the relevant field
- Knowledge / previous exposure of JAVA or .NET technologies (main technologies for all applications)
- Basic knowledge of databases (such as Oracle, MySQL, MSSQL)
- Understanding of basic OOP principals
- Ability to work in an international team
- Willingness to travel for training to the country according to language specification for 3 � 6 months
We offer:
- Attractive compensation package relevant to experience
- Development possibilities in the international environment
- Excellent training and development opportunities within Infosys
Key words: DOT NET (.NET), Java, SQL, Oracle, German, English, Italian, technical, IT, multicultural, international

German Call centre agent

Title: German Call centre agent
Salary: 8.00 per hour
Location: United Kingdom, London
Languages: English, German, Swiss German
Posted: 25th Apr 2012

Role: Call Centre Agent - German Speaker

Reporting to: Customer Services Manager

Location: London

The Role

Working within a busy professional Telecomms based call centre, focusing on quality of service and extensive data capture. Opportunities to gain extensive experience of multi national products and increase your multilingual skill set.

Job Description

Receive incoming calls from customers, responding to their requirements in an efficient and timely manner to ensure customer satisfaction
To escalate all issues to concerned departments and team leader
Work in close collaboration with the internal departments for complaint resolutions and communicate any issues in a timely manner
To attend and respond to customer e-mails and written request on day to day basis
To report any faults to the NOC/IT Duty Manager
Manage and maintain product related databases in line with KPI�s
Ensure quality of data capture from customers
Ensure adherence to product scripting in all customer communications
To ensure that all workstations are serviceable, reporting any faults to the IT support team
Support department with any other business specific tasks
Call customers back as and when required
Respond to customer e-mails
Admin tasks delegated
Check the company websites for products and review same to support the Product and Marketing teams
Any other task as instructed by your line Manager
Fault resolution
Raising tickets
Flexibility with shift patterns is required to ensure support across operational hou

Person Specification

Must be fluent -GERMAN and English
Maintain reports within Excel and Word
Strong communication skills required, face to face and over the telephone
Ability to deal with pressurised situations calmly and efficiently
Possess empowerment to make decisions to resolve any customer situation effectively
Previous industry knowledge (not mandatory)

Working requirements

Flexibility with shift patterns is required to ensure support across operational hours
Rolling shift patterns are Monday to Sunday 8am-5pm/11am -8pm (40 hrs/week)
Start date - immediate

Marketing Assistant

Title: Marketing Assistant
Salary: Competitive + bonus
Location: United Kingdom, East Midlands, Nottinghamshire, NG1 5FW
Languages: English, German
Posted: 18th May 2012

We're the UK�s leading provider of Business SMS services, supporting over 14,000 organisations around the world to send and receive SMS messages. We are currently looking for a Marketing Assistant (based in our Nottingham office) to manage marketing activity in our German market.

Key Responsibilities / Accountabilities:

To manage all marketing activity in our German market.

To carry out monthly reporting activity for the sales and marketing team. To manage the website, paid search, SEO, email, social media and blogging activity, ensuring that development and performance is in line with business objectives.

You will optimise all PPC channels, implementing the test plan strategy, which will include advert and webpage experiments. Other areas of optimisation include - keyword analysis, looking for opportunities, keyword bidding, copywriting and campaign budgeting. You can expect to spend much of your time analysing results from campaigns, communicating those results to the marketing team and being instrumental in any strategy changes necessary to improve them.

Key Skills
Educated to degree level, you will have a logical approach to problem solving and good reasoning skills. A sociable person with at least 12 months experience in a marketing related role, with a passion for technology is essential for this position.

You should be able to demonstrate the following skills;

� Experience working in the German market
� Fluency in German is essential
� Highly numerate
� Highly analytical and good reasoning skills
� Excellent attention to detail
� Enjoys problem solving and has a methodical approach
� Excellent communication and presentation skills
� Comfortable challenging the status quo
� Excel skills

TENNIS INSTRUCTOR (M/F)

Title: TENNIS INSTRUCTOR (M/F)
Salary: Competitive + Accommodation & Meals
Location: Italy
Languages: English, Dutch, French, German, Italian, Russian
Posted: 22nd May 2012

Club Med recruits Tennis Instructors (M/F) for our resorts in France or abroad.

Your role
� Beginner and advanced group. lessons for adults and children
� Organization and animation of various sporting events and tennis tournaments
� Promotion of your activity in the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma as tennis coach or good competition level
� Teaching experience mandatory
� Fluent French mandatory, another foreign language a plus (German, Dutch, Russian, Italian)

Your personal skills
� Professional
� Enthusiastic
� Dedicated
� Organised
� Pedagogue

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Swedish Speaking Payment Support Agent

Title: Swedish Speaking Payment Support Agent
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Swedish
Posted: 1st May 2012

Swedish Speaking Payment Support Agent

Employment Type: Permanent
Location: Belfast
Excellent relocation package

Responsibilities:

� Deals with customer contact via email and telephone in an empathetic, calm, friendly, responsive and efficient manner.
� Proactively demonstrates and provides focused reassurance to customers.
� Is constantly alert and conscious of the customer�s needs.
� Makes customers feel confident that their needs are being met.
� Focuses on the customer to ensure that full ownership is assumed and provided during every customer interaction.
� Ensures that the highest levels of quality, Customer satisfaction and honesty are maintained through adherence to agreed processes and Service Level Agreements.
� Adheres to stringent protocols with dealing with Payment Services
� Proactively seeks ways to improve both own and the teams standards of customer service delivery
� Proactively keeping up to date on all new procedures, systems and information by being attentive to and acting upon information advised.
� Actively engages in your approach to ongoing learning to ensure sufficient knowledge to excel in the role
� Being an ambassador for the brand.

Essential Criteria:

� Customer Focus � 12 months previous experience in a Customer Service environment providing inbound telephone/email support
�Fluency in written and spoken English & Swedish
� Specialist Expertise - Ability to demonstrate compassion for a caller�s situation through language and intonation. Experience in Microsoft Office and Internet
� Working with others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Effective Communication � Conveys information concisely and effectively. Excellent communication skills both verbal and written
� Resilience - Demonstrates resilience and ability to work on own initiative
� Responsibility for Results - Demonstrates ownership and accountability to achieve targets.
�Problem Solving - Demonstrates problem solving and shares best practice with the overall customer experience, focusing on customer engagement
� Planning & Organising - Ability to multi-task.

What are the BENEFITS of working for Concentrix?

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

What is the salary?

TBC

What are the hours of work?

40 Hours per week on a rotational shift pattern from Monday to Friday
9am � 10pm. However, your department�s operational hours are 24/7. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:
Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

We look forward to receiving your application soon!

German Speaking Sales Executive - Computer Associates

Title: German Speaking Sales Executive - Computer Associates
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, BT1 3LP
Languages: English, German
Posted: 1st May 2012

THE PERSON:
The person in this role will have experience of outbound business to business sales, and generating sales leads through cold calling. You will be proactive and able to work on your own initiative as well as being able to work as required by direct line managers. This role requires you to be determined, resilient and driven to achieve and surpass targets.

RESPONSIBILITIES:
The Sales Executive is responsible for generating qualified leads for software products with mid-market and enterprise prospects. You will identify the appropriate decision makers and influencers at each organization and, based on comprehensive product training, use probing techniques to uncover need and present possible solutions. Using BANT (Budget, Authority, Need and Timeframe) criteria, you will qualify sales �leads� for internal sales team. You must be able to understand complex sales processes and recognize that in many cases, development of a BANT-qualified lead may require multiple conversations, detailed data gathering and relationship development. You will leverage a large database of targeted prospects for cold-calling and will also be provided with �warmer� responder records from a variety of marketing campaigns.

THE ROLE:
� Warm and cold call IT professionals at mid-sized and enterprise companies
� Meet or exceed daily productivity goals including leads, dials and talk time
� Use CRM tools for tracking and record updates
� Identify prospect needs and present appropriate solutions
� Qualify leads using pre-defined BANT criteria
� Capture marketing intelligence data and detailed lead notes for all prospect conversations

ESSENTIAL CRITERIA:
� Demonstrated successful B2B inside sales experience, ideally in an inside sales/call centre environment
� Confident and energetic phone presence. Excellent call handling, objection handling and closing skills
� Demonstrated prior technical (hardware/software/IT) product experience
� Fluency in written and spoken English and German
� Excellent organizational skills with the ability to multi-task.
� Strong computer skills including experience with Microsoft Office and CRM applications.
� Documented, excellent attendance record in previous positions.
� Aggressive, energetic self-starter who enjoys working in a quota-driven environment

DESIRABLE CRITERIA:
� Steady, even pace to promote accuracy and quality of work
� Communication based on job knowledge and expertise
� Collaborative Communication approach in a structured job environment
� Helpful, supportive communication with management and peers
� Leadership focused on consistent, accurate, quality work output

Candidates will be required to complete a Personality Index evaluation and background check. References required.

HOURS:
Monday to Friday Rotational shifts from 7:00am � 7:00pm

SALARY:
TBC

PROBATION PERIOD:
There is a 3 month probationary period before confirmation of your contract status.

TRAINING/INDUCTION:
You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.

No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.

BENEFITS:
� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

RELOCATION PACKAGE:

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transport links are first class with two airports, direct sea crossings from Scotland and England and a direct bus and rail links from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

We look forward to receiving your application soon!

Turkish Speaking Customer Support Agent (Cisco)

Title: Turkish Speaking Customer Support Agent (Cisco)
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Turkish
Posted: 22nd May 2012

Turkish Speaking Customer Support Agent (Cisco)

Cisco is the world leading supplier of Networking Equipment used to interlink networks and power the internet - see www.cisco.com for more information

Candidates should...

� Be fluent in written and spoken Turkish / English
� Have 6 months outstanding customer service experience in a service driven environment
� Have experience of Office programs and the internet, and an interest in networking
� Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Have the ability to multitask, plan and prioritise workload
� Have excellent communication skills both verbal and written
� Demonstrate resilience and ability to work on own initiative
� Demonstrate problem solving and troubleshooting skills
� Demonstrate ownership and accountability to achieve deadlines and targets
� Must have valid UK work permit if necessary

What are the BENEFITS of working for Concentrix?

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

What is the salary?
£6.41 per hour (equivalent to £13,335 per annum gross - taxes to be deducted).
Please note that the salary reflects the lower cost of living in Belfast. They facilitate a comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

What are the hours?

40 Hours per week on a rotational shift pattern from Monday to Friday

Training will be conducted over 2.5 weeks. This includes 12 days of training with 2 days of nesting in your new team. It will be intensive and will consist of acquiring how Cisco operates as a company, as well as technical and product knowledge, required for the position.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:
Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast - accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

We look forward to receiving your application soon!

Industry Analyst - Gurgaon

Title: Industry Analyst - Gurgaon
Salary: Excellent
Location: India
Languages: English, Hindi
Posted: 23rd May 2012

Industry Analyst - Gurgaon

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Add to job cart
This position is based in Gurgaon, India.
The area: Large Customer Sales
The regional Large Customer Sales (LCS) teams partner closely with our major advertising clients and agencies to develop digital solutions that build our clients' businesses and brands. We are in a unique and exciting position to shape how marketing and business is conducted in the digital age. We generate revenue from across Google's broad range of solutions, from Google AdWords, to YouTube, to Mobile, that help our customers connect instantly and seamlessly with their audiences and get the most out of the web.
The role: Industry Analyst
Reach for new revenue-generating heights as a Sales Googler. Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. You leverage your entrepreneurial drive to target, educate and persuade new customers to embrace Google's latest advertising products and technologies. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, understand the details of individual campaigns and persistently explore and uncover the business needs of your key clients. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Responsibilities:

* Develop smart, integrated, research-based proposals and presentations to enhance Google's reputation as a consultant and partner with clients.
* Use your comprehensive knowledge of Google's products to align them with the client's marketing objectives. Develop new marketing collateral using industry, marketing and third party research.
* Utilize measurement tools to add relevant, trustworthy data to presentations and proposals.
* Serve as a liaison to various departments to ensure that campaigns are active and implemented.
* Create and standardize a methodology and process that capture?s a clients set of business goals, the reasons why they are believed attainable, and the plan for reaching those goals.

Minimum Qualifications:

* BA/BS degree (In lieu of degree, 4 years relevant work experience).
* 4 years of experience in account management/market research.

Preferred Qualifications:

* Detail-oriented with the ability to complete large volumes of work quickly
* Proven track record in high productivity and meeting deadlines
* Proven record of successful process management and relationship development with large clients
* Strong problem-solving and analytical abilities
* Demonstrated excellence in writing/editing and verbal communication

Add to job cart

Mobile Operations Engineer - London

Title: Mobile Operations Engineer - London
Salary: Excellent
Location: United Kingdom, London
Languages: English
Posted: 20th May 2012

Mobile Operations Engineer - London

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Add to job cart
This position is based in London, UK.
The area: Technology Infrastructure
Behind everything our users see online is the architecture built by the Technology Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We're always on call to keep our networks up and running, ensuring our users have the best and fastest experience possible.
The role: Mobile Operations Engineer
Technical support for a technology company is a big task. As a Corporate Operations Engineer you are the go-to person for Googlers' computer hardware and software needs, providing front line user support for all of Google's internal tools and technologies. You troubleshoot, respond to inquiries and find solutions to technical challenges. Beyond the day-to-day, you improve the Googler user experience by contributing to longer term projects and documentation efforts. You are highly technical and are comfortable problem solving with multiple operating systems (like OS X, Linux, Windows) and a range of devices (including desktops/laptops, phone systems, video conferencing and various wireless devices). You occasionally partner with various teams including security, networking and infrastructure. You're a fast learner and great communicator who can support the IT needs of global offices of all sizes and Googlers of varying technical backgrounds.
The successful candidate will have practical experience in a large scale environment and/or a Bachelors Degree in Engineering. You are someone with strong knowledge of mobile technology and an ability to work in a dynamic, fast-paced environment. In addition to this you should have a customer-first attitude and possess excellent communication skills, both written and verbal. You are an outstanding problem solver, creative thinker and a team player.
Responsibilities:

* Provide technical support for Google?s corporate mobile devices and infrastructure.
* Gather requirements related to mobile technology from internal groups and work closely with the Android team, cellular carriers and hardware manufacturers to create solutions to meet those requirements.
* Develop automation tools to improve efficiency of the processes involved in managing the fleet of mobile devices.
* Support the evaluation and selection processes for sourcing cellular services and devices world-wide.
* Develop and publish documentation including known issues, tips for end users, and training materials for partner groups.

Minimum Qualifications:

* BA/BS in Computer Science or related technical field (In lieu of degree, relevant skills or equivalent experience).
* Proven experience in Linux systems administration and programming in perl, python or bash.
* Excellent time management skills, organized, hands-on and able to handle multiple projects.

Preferred Qualifications:

* Demonstrated strong customer service orientation, stellar communications skills and excellent decision-making skills.
* Interested in Mobile hardware, cellular communications and Android.

Add to job cart

CV/resume format: PDF (preferred), HTML, Word

Senior Project Director

Title: Senior Project Director
Salary: competitive! Plus commission on meeting targets/KPIs
Location: United Kingdom, Yorkshire, West Yorkshire, LS12 6AB
Languages: English
Posted: 18th May 2012

Senior Project Director (Translation & Localisation) Leeds, UK

thebigwordGroup is a world-leading International language management group supplying translation, interpreting and language technology services to a wide range of global clients across 77 countries including household-name multinationals and public-sector bodies.
Due to continued growth a vacancy has arisen in our European Headquarters for a hands on localisation professional with line management experience. This opportunity would suit a Senior Translation/Localisation Project team lead looking to step up in to an operational management position. The successful candidate will work closely with the International sales teams and senior management.
Responsibilities include:
� Team formation, Monitoring, and distribution of workload
� Effective communication with team members and both internal and external suppliers
� Budgeting, forecasting and risk analysis
� Troubleshooting issues with projects and responding as necessary, conducting project post-mortems as appropriate.
� Close liaison with the sales department in order to ensure smooth implementation of our services with major clients.
� Responsible for ensuring the team meets all invoicing targets.
� Manages staffing issues in relation to holidays, sickness, absence, and discipline, with support from the HR & Training department as required and in line with the law.
� Responsible for carrying out the company�s appraisal process with team members and ensuring that appraisals are effective and motivational
� Monitor and manage all complaints received on the team, escalating to the Client Relations Manager where appropriate.
� Responsible for ensuring a quality product is delivered to the client.

Skills and experience required:

� 5 years minimum management experience within the Translation and Localisation Industry.
� Excellent organisation, delegation and management skills.
� Ability to build and manage an effective team of managers, supporting and mentoring team members where necessary.
� Experience of distributing and monitoring workload, with the ability to forecast future recruitment requirements in line with pipeline business.
� Ability to communicate and build rapport with both internal and external clients
� Ability to identify areas of efficiency and implement strategies to improve process�s
� Ability to identify areas for growth within accounts, communicating potential opportunities to the Sales division.
� Ability to communicate at all levels both Internally and externally
� Strong leadership skills.
� Dynamic, progressive and ambitious.

In return for your hard work and commitment we offer an excellent salary and benefit package, some international travel and an exciting opportunity to grow and progress within one of the world�s fastest growing top 20 international language services organisations.

Please note: Due to the nature of our business, all successful applicants will be required to complete a basic criminal records disclosure.

Associate Product Marketing Manager Intern - Multiple Locations Available

Title: Associate Product Marketing Manager Intern - Multiple Locations Available
Salary: Excellent
Location: United Arab Emirates
Languages: English, German
Posted: 21st May 2012

Associate Product Marketing Manager Intern - Multiple Locations Available
This position can be based in Oslo, Norway; Hamburg, Germany; Moscow, Russia; Kiev, Ukraine; Budapest, Hungary; Madrid, Spain; Copenhagen, Denmark; Tel Aviv, Israel, Warsaw, Poland or Dubai, United Arab Emirates.
The area: Marketing
Know the user. Know the magic. Connect the two. At its core, marketing at Google starts with technology and ends with the user, bringing both together in unconventional ways. Our job is to demonstrate how Google's products solve the world's problems--from the everyday to the epic, from the mundane to the monumental. And, we approach marketing in a way that only Google can--breaking the rules, redefining the medium, making the user the hero, and ultimately, letting the technology speak for itself.
The role: Associate Product Marketing Manager Intern
Associate Product Marketing Managers are flexible, hardworking people with demonstrable interest in Google, who analyze, measure, position, package and promote Google's product and business offerings in the market. As an intern you would be responsible for supporting Google's growth and revenue generating efforts through effective and results-focused marketing campaigns. Your responsibilities include working with the Product Marketing Managers, the corporate marketing group, sales and product support to drive a variety of projects. You will gain exposure working on both B2B products and B2C products.
Start date and duration: Depending on the team and location, 6 months minimum.
Your CV must be submitted in English indicating when you expect to complete your degree (mm/yy) and your availability.
Responsibilities:

* Analyse market to identify major players, potential partners and opportunities for each product.
* Define and implement customer communications strategy.
* Provide follow up and tracking marketing initiatives.
* Define market research studies to gain knowledge about user attitudes and behavior.
* Provide support to the sales team.

Minimum Qualifications:

* Students with a Bachelors/Masters degree in progress. To be eligible, students need to return to full-time education after the internship. Priority given to applicants graduating late 2012 or during 2013.

Preferred Qualifications:

* Proven track record of exceptional performance and high productivity.
* Strong interest in product marketing, direct marketing, marketing programme management or consulting.
* Keen interest in analyzing products, customers and market dynamics.
* Strong organizational and analytical skills plus demonstrated capacity for understanding strategy.
* Understanding of the search, online advertising or web publishing markets and interest in working on a variety of product and search related challenges.
* Fluency in English, as well as the location's local language.

French Pre-Sales Consultant

Title: French Pre-Sales Consultant
Salary: Competitive
Location: Spain, Andalucía, Málaga
Languages: English, French
Posted: 9th May 2012

Oracle Direct is our sales operation representing 25 countries across Europe, the Middle East and Africa. In a truly multicultural environment, 900+ talented professionals from throughout Europe interact in 20 different languages with current and future Oracle customers using the latest internet technologies.

Based in Oracle Direct�s sales operation in Malaga, Spain, this exciting position represents an excellent opportunity for a Talented IT / Technology professional to move their career to the next level with the world�s largest Enterprise Technology company � Oracle Corporation (www.oracle.com).

The successful individual will be offered world-class training and structured career development to ensure you reach your maximum potential as a Technology / IT professional. If you currently work in a Technical / IT environment and have a passion to deliver technology solutions to Enterprise customers, then Oracle Corporation wants to hear from you!

Responsibilities

- Support the sales reps and specialists to identify the best Oracle solution for their customer's business.
- Engage with customers by translating their business needs into appropriate Oracle solutions.
- Present and articulate features and benefits of the Oracle solution.
- Showcase the Oracle product stack using existing solutions and internal development resources.
- Deliver product demonstrations and presentations to customers using the latest web technology.
- Become the technical solution expert for a designated product set.
- Keep abreast of all new products, market trends, future directions and the competition for areas of focus.
- Maintain up-to-date knowledge of Oracle�s product stack and be able to position our solution versus our competitors.
- Ongoing education and training of the sales force on Oracle technologies and solutions.
- Coach sales representatives to identify and create sales opportunities for the broad range of Oracle solutions and assist the sales teams to identify customer upsell opportunities.

Required Skills

- Excellent presentation and communication skills.
- Strong customer orientation.
- Proactive, creative and innovative thinker.
- Willingness to work towards achieving goals in a changing and challenging environment.
- Team player who can motivate and lead.
- Coaching, mentoring and training skills.
- Demonstrated ability to plan tasks and follow-up on actions.
- High degree of personal motivation.
- Desire to stay current with the hardware market and latest technologies

Qualifications

- Fluency in English and French languages
- Degree in Computer Science, Engineering or equivalent.
- Excellent verbal and written communication skills are essential.
- Excellent persuasive skills are essential.
- Proven experience in a technical environment.
- Previous pre-sales experience a distinct advantage but not necessary.
- Experience as a Systems Administrator would be an advantage but not necessary.

So if you have a passion for Technology and are hungry to drive your career forward to the next level with the World's largest Enterprise Technology company - Oracle Corporation, please apply today

Please note that due to high volume of applications we are only able to contact candidates with the suitable skills and relevant experience.

65636BR

Title: 65636BR
Salary: Attractive & Benefits
Location: Ireland, Dublin Region, Dublin, Blanchardstown Dublin 15
Languages: English, German
Posted: 18th May 2012

German Telesales

Position Overview

The Telesales Manager is responsible for leading and inspiring the PayPal Merchant Sales team to achieve new sales in their respective markets. They will be responsible for increasing portfolio growth and efficient cost of acquisition levels.
The Telesales Manager will be an inspiring leader with solid sales experience, energy, self-motivation, stamina and enthusiasm. He/she will be responsible for creating and implementing robust processes across the telesales business that will drive success, efficiencies, improve profits and delight PayPal's merchant customers.

The Manager role will be responsible for providing leadership and direction to this team ensuring their success as measured against quarterly performance goals. This requires the incumbent to provide coaching and guidance with regard to the quality of client interactions, daily operations and to assess resources and staff needs for the segment.

In addition, the Manager will be responsible for the implementation of strategy and plans for the segment, while adjusting processes to meet overall corporate objectives as directed by senior management and the supported eBay and off-eBay merchant business units. They will ensure that supplemental coaching and training programs are provided to the team as they become available. Participation in the development of staff growth and operational planning will be required.

Core Duties
Build, coach, and direct a team of Supervisors and agents into a highly responsive team that meets the required published performance standards. (30%)

Ensure that each direct report Supervisor is coaching, developing and communicating with their teams routinely and effectively by ensuring that Supervisors are reviewing and communicating daily performance, quality, and attendance reports at the individual and team levels. (10%)

Work with peer managers to leverage best practices and understand new trends. Establish relationships with other managers throughout the organization to ensure excellent information flow and feedback on impacts of process, policy and product changes. (10%)

Participate in special projects as needed and perform other duties as assigned. (20%)

Contribute to the implementation of workflow process improvements (10%)

Participate in executive level overview of product and system enhancements prior to each push cycle. Ensure that their team is adequately prepared for upcoming workflow and/or procedural changes concerning upcoming web site updates. (10%)

Ensure maximum customer satisfaction by ensuring staff is responsive to merchant inquiries for product solutions, is knowledgeable about risk management strategies and actively shares information with the merchant. Identify product opportunities for the segment and assist the Business Support staff in preparing and delivering consultative selling to our Merchants. (10%)

Competencies
Drive for Results
Building Effective Teams
Timely Decision Making
Managing and Measuring Work
Organizational Agility
Strategic Agility
Delegation
Customer Focus
Developing Direct Reports and Others

Business skills
Excellent organizational, communication, and interpersonal skills.
Ability to direct and motivate others.
Ability to lead through vision and values.
Skill in focusing on desired results, determining what is important and urgent, clarifying next steps, and delegating effectively to meet deadlines and achieve desired results.

Technical skills
Ability to learn and adapt to new software technologies
Strong working knowledge of external systems, PC based internet and software applications (The Internet, Microsoft Office - Outlook, Word, Excel).
Basic Knowledge of internal systems & software (Kana, Intranet, Admin Tools, Attack).
Ability to define and utilize quantitative and qualitative management information reports.

Experiences required
5 or more years experience in one or more of the following areas: Customer Support, Financial Services Payments Services experience.
A minimum of 1 year of experience in practical skill development and coaching of subordinate staff in customer communications, product knowledge, cross-selling and the application of basic business principles.
Proven experience in managing 20 or more employees.

Language(s) Needed for Job
Fluency English and German
Benefits (Dublin)
Medical insurance (VHI)
Life Insurance & Disability Insurance
Pension (contributory)
25 days holiday
Sabbatical after 5 years
Free gym on-site
Free parking
Subsidised canteen and coffee dock.
Subsidised shuttle bus from Dublin city centre (O�Connell St)
Monthly Reward & Recognition programme.
Very active Sports & Social Club
Annual Family Day Barbeque

Developer Programs Engineer - London

Title: Developer Programs Engineer - London
Salary: Excellent
Location: United Kingdom, London
Languages: English
Posted: 20th May 2012

Developer Programs Engineer - London

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Add to job cart
This position is based in London, UK.
The area: Engineering
Google is and always will be an engineering company. We hire people with a broad set of technical skills who are ready to tackle some of technology's greatest challenges and make an impact on millions, if not billions, of users. At Google, engineers not only revolutionize search, they routinely work on massive scalability and storage solutions, large-scale applications and entirely new platforms for developers around the world. From AdWords to Chrome, Android to YouTube, Social to Local, Google engineers are changing the world one technological achievement after another.
The role: Developer Programs Engineer
We're self-proclaimed nerds, and our Developer Relations organization keeps us connected to the communities that love technology as much as we do. Part community manager and part developer advocate, Developer Programs Engineers collaborate with developers at conferences and online, and advocate for developers interests internally at Google. Not afraid to be hands-on, you write sample code and client libraries as well as participate in developer forums and support queues to troubleshoot and debug coding problems developers encounter. Internally, you work with product engineering teams improve our products by conveying feedback from developers, reviewing API designs and testing new features. Chrome, Android, App Engine, HTML5 as well as our core Google Apps and Ads APIs are just some of the platforms you promote and support.
With your technical expertise, you drive strategy around fostering a community of developers who work with Google technologies. An ardent advocate for these developers, you represent their voice internally to our Product Managers and serve as their Google support in application development and technology implementation.
Responsibilities:

* Assist third-party developers in troubleshooting their integrations with Google APIs and use of other Google developer products.
* Manage and participate in developer discussion forums and support queues to debug and resolve technical/coding problems.
* Write sample code and client libraries, and contribute to open source projects.
* Build strong ecosystem for developer products by blogging, writing technical articles, making presentations at developer conferences, and working with local developer communities.
* Help product engineering teams improve developer products by conveying feedback from developers, reviewing API designs, and testing new features.

Minimum Qualifications:

* BA/BS (In lieu of degree, relevant skills or equivalent experience).
* Programming experience in Java, PHP, Python, Ruby, .NET and JavaScript.

Preferred Qualifications:

* BA/BS degree in computer science or similar technical field
* Experience as a committer in an open source project.
* Strong web application or mobile application development experience.
* Ability to communicate technical concepts clearly and effectively.
* Solid knowledge of XML, with experience using SOAP or REST web services.

Add to job cart

CV/resume format: PDF (preferred), HTML, Word

Developer Advocate - Sydney

Title: Developer Advocate - Sydney
Salary: Excellent
Location: Australia
Languages: English
Posted: 23rd May 2012

Developer Advocate - Sydney

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Apply now
This position is based in Sydney, Australia
The area: Engineering
Simply put, Google engineers make computers do amazing things. Populated by extraordinarily creative, motivated and talented people, our Engineering team gets excited by developing new applications that really make a difference and are used by millions of people. We're driven by Google's mission to organize the world's information and make it universally accessible and useful. If you seek to tackle such challenges as building a highly scalable computing infrastructure, novel storage systems, innovative user experiences or the next big application that will change the world, then this might be a perfect fit for you.
The role: Developer Advocate
As a Developer Advocate, you will be a member of the Developer Relations organization. Developer Relations is focused on driving the success of Google's developer products and the open web by creating a thriving ecosystem of third party applications and businesses built on them. You will be an evangelist for our newest technologies in the outside world, as well as a vocal advocate for developers' needs within Google. You will be an engineer who thrives on the cutting edge of technology and loves seeing exciting, new applications and business that other developers are building. Your job is to drive momentum for exciting new technologies such as Chrome, Android, App Engine, Google Wave, Google Maps API, HTML5, and our core Google Apps and Ads APIs. You will work with some of our most strategic partners who push our technology to its limits - - your job is to make them successful as they build apps that showcase the potential of our APIs and developer products. You will be the public face of Google representing these products, speaking at conferences, on panels, at user groups, actively blogging & tweeting, and engaging with developer press and bloggers.
Responsibilities:

* Create momentum and drive the success of Google?s developer products and the open web through your interactions with third party developers building applications and businesses on them.
* Advocate the adoption of Google developer products to strategic partners and the broader developer community.
* Participate in technical and design discussions with technical executives at strategic partners to speed adoption and ensure best practices during implementation.
* Evangelize our developer products in person and online by presenting at conferences, blogging, writing technical tutorials, and other similar activities.
* Advocate for developers internally, and influence Google developer product strategy by working with Product Management, Engineering, PR, Marketing, Business Development, and other cross-functional teams.

Requirements:

* BA/BS preferred in Computer Science or a similar technical degree.
* Experience blogging and writing technical articles, ideally with an existing follower base.
* Experience working directly with large partners, or with press and bloggers preferred.
* Strong command of web application or mobile application development landscapes.
* Considerable success as a software developer, architect, technology evangelist, CTO, or consultant working with web or mobile technologies.
* Strong command of web application or mobile application development landscapes.
* Solid programming abilities in one or more of the following languages: Java, PHP, Python, Ruby, .NET, JavaScript.

Apply now

Software Engineer, Site Reliability Engineering - London

Title: Software Engineer, Site Reliability Engineering - London
Salary: Excellent
Location: United Kingdom, London
Languages: English
Posted: 20th May 2012

Software Engineer, Site Reliability Engineering - London

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Add to job cart
This position is based in London, UK.
The area: Technology Infrastructure
Behind everything our users see online is the architecture built by the Technology Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We're always on call to keep our networks up and running, ensuring our users have the best and fastest experience possible.
The role:Software Engineer, Site Reliability Engineering
As a Software Engineer working on Google's critical production applications and infrastructure, your mission will be to ensure Google is always fast, available, scalable and engineered to withstand unparalleled demand. You will be in the thick of solving the [often unexpected] problems of systems at scale in a way most engineers never experience.
Your scope is from the kernel level to the continent level. This position requires the flexibility and aptitude to zoom in to fine-grained detail, and the agility to zoom right back out and up the stack. Delve into how software performs, packets flow, and hardware and code interact, in support of managing services, steering global traffic and predicting and preventing failures.... all in a day's work.
You will design and develop systems to run Google Search, Gmail, YouTube, Maps, Voice, AppEngine, and more. You'll manage, automate, and make data- based decisions and judgment calls which influence globally distributed applications. You'll own the production services which comprise *.google.com, and critical infrastructure like GFS, BigTable, MapReduce and large- scale 'cloud computing' clusters.
You will also be driving performance and reliability from software and infrastructure at massive scale -- where dealing in petabytes and gigabits and shifting by orders of magnitude is routine. You will tackle challenging, novel situations every day and work with just about every other engineering and operations team at Google. You will be looked upon as an expert and advocate to fellow engineers on making design and reliability trade-offs in running large- scale services and engineering complex systems that fail gracefully and transparently to users.
As a successful candidate for this role you will have strong analytical and troubleshooting skills, fluency in coding and systems design, solid communication skills and a desire to tackle the complex problems of scale which are uniquely Google. We are particularly interested in software engineers familiar with aspects of running web services at scale -- depth in either networking technologies and Unix system calls are strong pluses.
Opening date for applications: April 8th 2012 Closing date for applications: May 6th 2012 Competitive salary applies
Responsibilities:

* Manage availability, latency, scalability and efficiency of Google services by engineering reliability into software and systems
* Respond to and resolve emergent service problems; write software and build automation to prevent problem recurrence
* Participate in service capacity planning and demand forecasting, software performance analysis and system tuning
* Review and influence ongoing design, architecture, standards and methods for operating services and systems

Minimum Qualifications:

* BS/MS Degree in Computer Science or related field, and/or equivalent work experience

Preferred Qualifications:

* Fluency in one or more of: C, C , Java; and familiarity with one or more of: Python, Perl, Shell, PHP
* Expertise in data structures, algorithms and complexity analysis
* Expertise in analyzing and troubleshooting large-scale distributed systems
* Knowledge of IP networking, network analysis, performance and application issues using standard tools like tcpdump
* Ability to handle periodic on-call duty as well as out-of-band requests.

Add to job cart

CV/resume format: PDF (preferred), HTML, Word

German Speaking At-Home Chat Representative

Title: German Speaking At-Home Chat Representative
Salary: Competitive
Location: Ireland, Dublin Region, Dublin, or Leinster
Languages: English, German
Posted: 30th Apr 2012

At Apple, we believe that hard work, creativity, and innovation fuel the ultimate customer experience. We believe each customer interaction is an opportunity to delight, engage, and inspire � and we can make big impacts with our customers through home-based Chat support. Building this environment starts with YOU!

The Worldwide Apple Online Store Sales team is looking for self-starter, motivated, and tech-savvy individuals who would excel working from home to offer Apple customers an unparalleled product consultation over Chat.

At-Home Chat Representatives will:

� Be self-starters who are comfortable in an environment remote from co-workers and managers; Excel working with autonomy;
� Be passionate about Apple products and it�s unique company culture;
� Demonstrate Apple products and accessories to customers through Chat;
� Provide consultative lifestyle solutions to customers based on their needs;
� Be comfortable in a home-based, results orientated environment where performance and results are monitored, recorded, and assessed remotely;
� Can translate �techno-speak� in to non-tech speak and communicate this through a Chat Platform.

Desired Qualities, Behaviors, and Skills:

� Self-starter;
� Ability to work and make decisions with minimal supervision;
� Proficient typing skills;
� Comfortable working with ambiguity;
� Strong organizational skills;
� Team player;
� Experience with a PC as well as a Mac;
� Able to troubleshoot basic issues related to home-office.

Is being an At-Home Chat Representative a great fit for you? Consider the following questions:

1. Do you have a flexible schedule, including the ability to work nights and weekends?
2. Do you live near Dublin or within a one-hour commute of Dublin?
3. Do you have a private workspace in your house with a door, where ambient noise can be minimized during work hours?
4. Do you have a workspace with a desk and chair? Does this workspace allow for the proper installation of technical equipment?
5. Do you have, or are you able to get, high-speed internet service meeting minimum bandwidth requirements of 5mbps downstream and 1mbp upstream? (monthly allowance provided by Apple)

Education and Experience:

� Degree preferred plus 1-2 years proven experience in a sales or customer service environment;
� �Gets� technology and ideally have hands-on knowledge of Apple products, applications and services;
� Professional verbal and written communication skills;
� Fluency in German and English

New Business Development Intern, MENA - Cairo

Title: New Business Development Intern, MENA - Cairo
Salary: Excellent
Location: Egypt
Languages: Arabic, English
Posted: 20th May 2012

New Business Development Intern, MENA - Cairo
This position is based in Cairo, Egypt.
The area: New Business Development
At Google, we set ourselves goals we know we can't reach yet. Our New Business Development team works on game-changing ideas, from technological experiments to the expansion of existing businesses into new territories. We're a team of technologists, entrepreneurs and leaders with an eye for what's next, working across Google to develop products and ideas that revolutionize the way people connect with information.
The role: New Business Development Intern, MENA
Calling all entrepreneurs--Google's New Business Development team needs deal-makers to drive our next big move. As a New Business Development team member, you're takin' care of business...everyday. You work closely with Google Product, Engineering, Marketing and Partnerships teams on new product initiatives and key strategic relationships. You don't just execute; you're a true thought leader who can clue us into industry trends and key influencers. As our scout out in the field, you run the new deal process from start to finish. You open doors with potential partners, lead exploratory talks with them and then shrewdly weigh your options. After presenting to senior Googler leaders with your convincing recommendations, you also harness your inner negotiator to bring deals to close. Be a part of discovering and shaping Google's boldest ventures.
Start date and duration: ASAP. Duration: Preferably 12 months.
Your CV must be submitted in English indicating when you expect to complete your degree (mm/yy) and your availability.
Responsibilities:

* Co-lead exploratory discussions with potential partners across the Middle East and North Africa.
* Research and Evaluate opportunities in e-commerce, mobile and digital media.
* Present recommendations to the management team.
* Help to negotiate and close business deals.

Minimum Qualifications:

* Currently pursuing an MBA.

Preferred Qualifications:

* Experience in Sales, Account Management or Business Development.
* Excellent written and oral communication skills.
* Strong organizational and analytical skills.
* Fluency in English and Arabic.

Technical Support Engineer, with German

Title: Technical Support Engineer, with German
Salary: DOE
Location: Ireland, South-West, Cork, Cork
Languages: English, German
Posted: 21st May 2012

VMware (NYSE: VMW), the global leader in cloud infrastructure, delivers customer-proven virtualization solutions that significantly reduce IT complexity. VMware accelerates an organization�s transition to cloud computing, while preserving existing IT investments and enabling more efficient, agile service delivery without compromising control. With annual 2010 revenues of $2.9 billion, more than 250,000 customers and 25,000 partners, VMware helps organizations of all sizes lower costs, preserve freedom of choice and energize business through IT while saving energy�financial, human and the Earth�s. Our award-winning technology, market-leading position and culture of excellence provide our 9,000+ employees in 40+ locations worldwide with a platform for professional growth and the excitement of being an early-stage innovator.

Function
Global (Technical) Support Services
The VMware Global Support Services (GSS) team supports over 10,000 companies running VMware servers in over 100 different countries. GSS provides time-zone optimized coverage throughout five support centers globally. The GSS team supports the entire suite of VMware products for global customers and partners and participates in developing new products and new versions of current products. GSS team members also participate in product delivery strategy, product documentation, discussion forums with customers, and expert documents publishing. A commitment to excellence and customer advocacy pervades the GSS team, and the work environment fosters intellectual stimulation through exchanges with internal and external customers. The VMware GSS team members are the �best of the best� supporting business-critical applications in a virtual infrastructure.

What�s in it for you?
VMware brings together a phenomenal group of people. This includes a world-class development organization with unparalleled expertise in the system software space. The entire VMware team has created a unique business environment -- one of energy, creativity, and collaboration. The atmosphere is fun, casual, and inviting, in keeping with VMware's roots as a successful entrepreneurial start up.

Role
Technical Support Engineers support over 10,000 companies running VMware servers in over 100 different countries. They support the entire suite of VMware products for global customers and partners, interfacing with them via the phone, email, and web. They resolve customer technical issues through diligent research, reproduction, and troubleshooting, utilizing system administration, networking, and storage skills. Managers of Technical Support are responsible for managing highly skilled technical support teams. They work closely with our Technical Support Management team, Engineering, Sales, and Product Marketing teams to ensure that VMware is delivering overall superior service and support to our customers.

Job Description
As our Enterprise Technical Support Engineer, you will provide technical support to both staff and customers who are working to implement VMware ESX Server and related products.

Responsibilities
o Respond to customer inquiries, primarily via email and telephone
o Resolve any customer technical issues through diligent research, reproduction, and troubleshooting
o Work directly with staff in quality assurance, engineering, sales, marketing, operations, and administration to resolve problems
o Document all technical inquiries; develop and review content for knowledgebase
o Provide training or assistance to junior staff
o Participate in testing alpha and beta products

Requirements
o Experience in providing Unix/Linux technical support to enterprise customers or software customers
o Excellent interpersonal skills
o Fluent in spoken and written English & German
o Strong Linux or UNIX administration skills
o Familiarity with the installation and configuration of Linux or UNIX operating systems
o Setup and operation of TCP/IP networking on Linux or UNIX systems
o Good practical working ability with UNIX utilities, including editors and command shells
o B.S. in Computer Science, Electrical Engineering, Math, or equivalent work experience
o Working knowledge of Linux, Microsoft (Windows Server 2003, Windows 2000, Windows NT, Windows 98, 95, and 3.1; MS-DOS), plus x86 platforms, devices, and networking

Legal Intern - Tel Aviv

Title: Legal Intern - Tel Aviv
Salary: Excellent
Location: Israel
Languages: English, Hebrew, Dari
Posted: 20th May 2012

Legal Intern - Tel Aviv
This position is based in Tel Aviv, Israel.
The area: Legal
20th century laws don't always solve 21st century problems, and Google Legal crafts innovative approaches for tackling some of the toughest legal challenges of the information age. Whether you're a patent attorney, an intellectual property expert or an engineer headed to law school, Google Legal lets you tackle unanswered legal quandaries and create new precedents. Our innovative services raise challenging questions that demand creative and practical answers. We provide those answers by working at the crossroads of the law and new technology, helping Google build innovative and important products for users around the world.
The role: Legal Intern
As a Legal Intern with a specialization in intellectual property, technology or media law, you will contribute to the legal team?s efforts in a variety of areas including commercial agreements, marketing projects as well as dispute resolution and litigation. Candidates should be capable of producing high-quality legal research and analysis work in a flexible, fast-paced environment and have the ability to work in Hebrew and in English, orally and in writing.
Responsibilities:

* Conduct legal research on a variety of legal topics including: intellectual property, consumer regulations, media regulations, advertising law, etc.
* Respond to various legal requests from users and third parties in relation to Google services
* Assist the legal team in the preparation and management of court actions
* Participate in the creation of an internal knowledge base for the legal team. Assist the legal team in drafting various commercial agreements.

Minimum Qualifications:

* Law Degree preferred with excellent academic credentials. Graduate degree (LL.M. or equivalent) specialized in intellectual property, technology law or communication law. In lieu of degree, relevant skills or equivalent experience.

Preferred Qualifications:

* Excellent legal analysis and research skills
* Excellent knowledge of general online technologies and Google services
* Related experience in a top law firm is a plus
* Excellent written and oral skills in Hebrew and English
* Hard working, well organised and able to manage numerous projects simultaneously under deadline pressure

Fall Editorial Intern, Commerce Merchant Solutions - Mountain View

Title: Fall Editorial Intern, Commerce Merchant Solutions - Mountain View
Salary: Excellent
Location: USA
Languages: English
Posted: 23rd May 2012

Fall Editorial Intern, Commerce Merchant Solutions - Mountain View
This position is based in Mountain View, CA.
The area: New Products, Media and Platforms
The New Products, Media and Platforms (NPMP) group is the link between Product and Sales at Google. NPMP helps take product innovations and turns them into client solutions that enable our customers to get the most out of their spend with Google. NPMP team members ensure we have the right commercial strategy for our products and bring product expertise to Sales, enabling front-line Sales partners to sell effectively and quickly. We are passionate about all things digital and want to shape the ever-changing world of online advertising and commerce.
The role: Fall Editorial Intern, Commerce Merchant Solutions
The Commerce Merchant Solutions plays a critical operational role in executing and running Google?s new Commerce-related businesses. We work in tandem with Sales, Marketing, and Product Management to provide an excellent production experience for our merchant partners. Our teams are focused on managing the P & L of local markets, executing commerce-related campaigns with local/online and national partners, and producing the editorial/creative assets that get our users to click & purchase and Offer, enjoy redeeming their Offer, and repeat.
Join the dynamic, ever-changing pace of Google Commerce Editorial & Creative. Editorial Interns will work with the team for a 12-week internship from September-December 2012. Every day brings a new challenge?from writing the pitch-perfect copy to selecting the pixel-perfect image. You?ll be part of the team that creates the editorial/creative assets that get our users to click & purchase and Offer, enjoy redeeming their Offer, and repeat. Anticipated projects include research for copy/images used in daily deals, writing deals and product copy, competitive research, special content projects for reviews, photos, and contributing to new creative services processes.
Responsibilities:

* Research and write deal copy.
* Research photos and maintain rights/usage agreements.
* Develop creative services processes and content management systems.
* Conduct research for design, usability, and testing purposes.

Minimum Qualifications:

* Students must be a current sophomore/rising junior enrolled in a 4-year Bachelors program, in any major, at a US University.
* Commitment to working full time throughout the fall semester in Google?s Mountain View, CA office.

Preferred Qualifications:

* Experience creating content in online publishing or for an e-commerce brand.
* Must have a writing and editing background; copy editing experience.
* Must thrive on tracking down details, enjoy making decisions under deadline, and coordinating with cross-functional teams.
* Ability to improve editorial processes and workflow.

Online Sales Account Strategist (Danish) - EU Headquarters

Title: Online Sales Account Strategist (Danish) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: English
Posted: 23rd May 2012

Online Sales Account Strategist (Danish) - EU Headquarters

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Apply Now
This position is based in our EU Headquarters in Dublin, Ireland.
The area: Large Customer Sales
The regional Large Customer Sales (LCS) teams partner closely with our major advertising clients and agencies to develop digital solutions that build our clients' businesses and brands. We are in a unique and exciting position to shape how marketing and business is conducted in the digital age. We provide consultancy services across Google's broad range of solutions, from Google AdWords, to YouTube, to Mobile, that help our customers connect instantly and seamlessly with their audiences and get the most out of the web.
The role: Online Sales Account Strategist (Danish)
Actively help grow customer business as a sales Googler. Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grows. You leverage your entrepreneurial drive to target, educate and persuade new customers to embrace Google's latest advertising products and technologies. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, understand the details of individual campaigns and persistently explore and uncover the business needs of your key clients. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Responsibilities:

* Optimise client accounts by analysing and managing their campaign strategy
* Improve the advertisers' individual ad and campaign performance.
* Build relevant, researched keyword lists and groupings and create/edit text for client advertising campaigns.
* Upsell other Google products.
* Respond to client inquiries by email, phone and face to face presentations.

Minimum Qualifications:

* BA/BS degree (In lieu of degree, relevant skills or equivalent experience).
* Relevant customer and client service experience.

Preferred Qualifications:

* Experience within an online environment.
* Experience in marketing.
* Demonstrated creativity in writing, communication and presentations.
* Attention to detail.
* Excellent analytical and research skills.
* Fluency, written and spoken, in English and Danish.

Apply Now

CV/resume format: PDF (preferred), HTML, Word

French Customer Solutions Agent

Title: French Customer Solutions Agent
Salary: Attractive & Benefits
Location: Ireland, Dublin Region, Dublin, Blanchardstown Dublin 15
Languages: English, French
Posted: 18th May 2012

French Customer Service

As an Agent within Customer Solutions, your primary responsibilities will be assisting our customers and helping to resolve their inquiries. By using the latest in modern communication and technology tools, you will be able to provide our customers with accurate answers to their questions in both a quick and helpful manner. As a frontline representative, you will be the primary point of contact for our customers � it is critical that you help provide them with predictable, compassionate, and timely resolution to their questions and inquiries while maintaining a positive and friendly attitude. An Agent within Customer Solutions exhibits strong communication skills, excels at customer interaction, exhibits creativity and skill in delivering practical solutions, and thrives in a collaborative team environment.

�Answer phone calls, emails, and case work from customers and work to resolve customer queries in real time or pass the information to the most relevant PayPal department so it can be dealt with appropriately.
Tasks involve: Research using the appropriate tools, limiting accounts as appropriate or lifting limits based on appeal, closing out of buyer complaints, tracking customer contacts and logging relevant case related information. (90%)

�Proactively recommend and educate the customer about features and benefits of products in order to improve their satisfaction and deepen their relationship with PayPal. In undertaking this duty you will use Compass and IT systems to recognize the opportunities and transition the call. Deliver on metrics set for offered and accepted opportunities. (5%)

�Provide consistent feedback regarding overall customer satisfaction, tools and processes (5%)

Competencies:
�Customer Focus
�Listening
�Problem Solving
�Composure
�Drive for Results
�Functional / Technical Skills

The above statements are intended to describe the general nature of work being performed within the role. They are not intended to be construed as an exhaustive list of all the responsibilities, duties, and skills required, nor be the entire list of behaviors or expectations for which one may be measured upon within the performance review process. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Additionally, Individuals need to be able to work any shift within a 24 hour period Monday through Sunday.
Basic Requirements

Fluent French and English

�Strong verbal (phone) communication skills utilizing active listening and clearly speaking to customers
�Strong written (email) communication utilizing proper grammar and punctuation
�Ability to work independently while making sound business decisions on case information
�Well developed sense of urgency and follow through
�Ability to multitask multiple systems, screens, and tasks during customer contacts
�Time Management and Adherence to schedules
�Ability to learn and adapt to new software technologies
�Strong working knowledge of external systems, PC based internet and software applications (Internet, Microsoft Office - Outlook, Word, Excel).
�Basic Knowledge of internal systems & software (Kana, Intranet, Admin Tools, Attack).
Basic Requirements:
Minimum 12 months call center or customer service experience.

Fluency in English & French both spoken and written.

Leaving Certificate or equivalent

Preferred:
Bachelors Degree or equivalent work experience

This position requires sitting, typing and repetitive motions.

Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club (Tag Rugby teams, staff nights out, annual staff
� Annual Family Day Barbeque

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

Dutch Customer Solutions Agent

Title: Dutch Customer Solutions Agent
Salary: Attractive & Benefits
Location: Ireland, Dublin Region, Dublin, Blanchardstown, Dublin 15
Languages: English, Dutch
Posted: 18th May 2012

Dutch Customer Service
As an Agent within Customer Solutions, your primary responsibilities will be assisting our customers and helping to resolve their inquiries. By using the latest in modern communication and technology tools, you will be able to provide our customers with accurate answers to their questions in both a quick and helpful manner. As a frontline representative, you will be the primary point of contact for our customers � it is critical that you help provide them with predictable, compassionate, and timely resolution to their questions and inquiries while maintaining a positive and friendly attitude. An Agent within Customer Solutions exhibits strong communication skills, excels at customer interaction, exhibits creativity and skill in delivering practical solutions, and thrives in a collaborative team environment.

�Answer phone calls, emails, and case work from customers and work to resolve customer queries in real time or pass the information to the most relevant PayPal department so it can be dealt with appropriately.
Tasks involve: Research using the appropriate tools, limiting accounts as appropriate or lifting limits based on appeal, closing out of buyer complaints, tracking customer contacts and logging relevant case related information. (90%)
�Proactively recommend and educate the customer about features and benefits of products in order to improve their satisfaction and deepen their relationship with PayPal. In undertaking this duty you will use Compass and IT systems to recognize the opportunities and transition the call. Deliver on metrics set for offered and accepted opportunities. (5%)
�Provide consistent feedback regarding overall customer satisfaction, tools and processes (5%)

Competencies:
�Customer Focus
�Listening
�Problem Solving
�Composure
�Drive for Results
�Functional / Technical Skills

The above statements are intended to describe the general nature of work being performed within the role. They are not intended to be construed as an exhaustive list of all the responsibilities, duties, and skills required, nor be the entire list of behaviors or expectations for which one may be measured upon within the performance review process. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Additionally, Individuals need to be able to work any shift within a 24 hour period Monday through Sunday.
Basic Requirements

Fluent Dutch and English

�Strong verbal (phone) communication skills utilizing active listening and clearly speaking to customers
�Strong written (email) communication utilizing proper grammar and punctuation
�Ability to work independently while making sound business decisions on case information
�Well developed sense of urgency and follow through
�Ability to multitask multiple systems, screens, and tasks during customer contacts
�Time Management and Adherence to schedules
�Ability to learn and adapt to new software technologies
�Strong working knowledge of external systems, PC based internet and software applications (Internet, Microsoft Office - Outlook, Word, Excel).
�Basic Knowledge of internal systems & software (Kana, Intranet, Admin Tools, Attack).

Basic Requirements:
Minimum 12 months call center or customer service experience.

Fluency in English & Dutch both spoken and written.

Leaving Certificate or equivalent

Preferred:
Bachelors Degree or equivalent work experience

This position requires sitting, typing and repetitive motions.
Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club (Tag Rugby teams, staff nights out,
� Annual Family Day Barbeque

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

Bangladesh Country Consultant - Singapore

Title: Bangladesh Country Consultant - Singapore
Salary: Excellent
Location: Singapore
Languages: English
Posted: 23rd May 2012

Bangladesh Country Consultant - Singapore

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Add to job cart
This position is based in Singapore.
The area: Large Customer Sales
The regional Large Customer Sales (LCS) teams partner closely with our major advertising clients and agencies to develop digital solutions that build our clients' businesses and brands. We are in a unique and exciting position to shape how marketing and business is conducted in the digital age. We generate revenue from across Google's broad range of solutions, from Google AdWords, to YouTube, to Mobile, that help our customers connect instantly and seamlessly with their audiences and get the most out of the web.
The role: Bangladesh Country Consultant
The role will lead the growth of Google's market development in Bangladesh, with particular focus to online advertising. The main areas of the role are promoting adoption of online marketing; evangelizing Google products and services; sourcing local partnership opportunities for marketing/ business development; and increasing Google relations with key government and industry agencies. Furthermore the Country Consultant will also advise on the development and implementation of the overall market strategy to promote Google?s standing in Bangladesh.
Responsibilities:

* Advise on local operations including development and implementation of the overall country strategy, with emphasis on advertising sales.
* Build and maintain relations with key agencies and Search Engine Marketers (SEMs).
* Build and develop partnerships that will grow the online marketplace in the country and region.
* Coordinate closely with centralized teams to meet the needs of the market.

Minimum Qualifications:

* BA/BS degree (In lieu of degree, 5 years relevant work experience).
* 5 years of relevant work experience.
* Strong sales experience in online and/or advertising and/or Internet marketing.
* Excellent relationships within the advertising and technology industries in Bangladesh plus experience in building partnerships.

Preferred Qualifications:

* MBA
* Ability to focus and prioritize in a fast growing business environment, with an instinct for revenue-generating activities.
* Fluent English and Bengali.

Add to job cart

Legal Intern (Rechtsreferendar) - Hamburg

Title: Legal Intern (Rechtsreferendar) - Hamburg
Salary: Excellent
Location: Germany, Hamburg
Languages: English, German
Posted: 20th May 2012

Legal Intern (Rechtsreferendar) - Hamburg
This position is based in Hamburg, Germany.
The area: Legal
Google Legal is a close-knit team of lawyers and legal professionals who operate on a truly global stage. We take pride in working for a company with a clear mission ("to organise the world's information and make it universally accessible and useful") and a real soul ("don't be evil"). Google's innovative services raise challenging legal questions that demand creative and practical answers. We work at the crossroads of new technologies and existing laws to provide those answers, helping Google build innovative and important products for our users around the world. If this sounds like your kind of place, it probably is.
The role: Legal Intern
If you wish to get involved with various legal issues in a dynamic and international environment - then read on! In this role, you will gain insights into a wide range of IT-relevant legal issues and gain exposure to variety of trademark, copyright and competition law problems.
To be considered for this role, applicants must currently be studying towards a German legal qualification and must have authorisation to work in the EU.
Responsibilities:

* Assist in optimising processes and internal workflow in a multinational team.
* Support and advise our Sales and Client Services colleagues in managing national key accounts.
* Take on tasks that need to get done.
* Assist in a variety of projects and are predominantly committed to the localisation of new Google products.

Requirements:

* Excellent academic skills/outstanding First Legal State Exam.
* Strong interest in recent developments in the field of Internet law.
* Proven knowledge and interest in IT-relevant legal problems.
* Basic knowledge in the fields of trademark law and copyright law.
* Working experience abroad or search engine experience preferred.
* Fluency in German and English.
* Ability to work under pressure, strong nerves and a good sense of humor.

Associate Product Marketing Manager, Small Business Marketing EMEA - EU Headquarters

Title: Associate Product Marketing Manager, Small Business Marketing EMEA - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: English
Posted: 23rd May 2012

Associate Product Marketing Manager, Small Business Marketing EMEA - EU Headquarters

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Apply Now
This position is based in our EU Headquarters in Dublin, Ireland.
The area: Marketing
Know the user. Know the magic. Connect the two. At its core, marketing at Google starts with technology and ends with the user, bringing both together in unconventional ways. Our job is to demonstrate how Google's products solve the world's problems--from the everyday to the epic, from the mundane to the monumental. And, we approach marketing in a way that only Google can--breaking the rules, redefining the medium, making the user the hero, and ultimately, letting the technology speak for itself.
The role: Associate Product Marketing Manager, Small Business Marketing EMEA
As a Marketing manager, you are a fully dedicated business leader, shaping the future of one of our many Google products. Whether you're on a consumer product (like Gmail, Search, Maps, Chrome, Android) or a business product (AdWords, AdSense, DoubleClick, Analytics), you take part in a complete marketing experience as you lead every facet of the product's journey. From determining positioning, naming, competitive analysis, feature prioritization and external communications, you help shape the voice of the product and help it grow a loyal consumer base. This means you work with a cross-functional team across sales, corporate communications, legal, webmasters, product development, engineering and more. The role enables you to shape the product development process, organize product launches from beginning to end and form future marketing strategy.
As an APMM on the Small Business Marketing Team, you will be responsible for developing high impact, global marketing campaigns aimed at educating, energizing and retaining our AdWords customers. These campaigns will involve implementing best practice B2B marketing strategies and will target customers with segmented, relevant and coherent communications. You will work both cross-functionally and with external agencies to design, build and execute creative, scalable, multi-touch campaigns that resonate strongly with our customers, incentivizing them to engage with and leverage the power of AdWords. In this role, you will also be challenged to work with the team to align your marketing communication and strategy with the wider SBM marketing initiatives, and in this way to deliver a consistent, holistic and integrated experience across our customer's lifecycle.
Responsibilities:

* Develop and implement scalable marketing programmes for small and medium business customers across 20 markets.
* Partner with local agencies and marketing teams to develop and implement marketing programs across 20 markets.
* Understand customer, product and media channel developments and opportunities.
* Track and analyze effectiveness of campaigns, incorporate key learnings into the direction of new initiatives.
* Communicate marketing strategy to stakeholders/management across Google; act as a valuable marketing partner and advocate.

Minimum Qualifications:

* BA/BS degree. In lieu of degree, relevant skills or equivalent experience.

Preferred Qualifications:

* Strong understanding of small businesses target audience, AdWords, Google business products, online and social advertising solutions.
* Deep understanding of strategic planning and impact measurement of marketing campaigns, knowledge of email and direct marketing.
* Strong analytical skills and creativity, experienced in cross functional project management.
* Outstanding written and oral communication skills and strong organizational and analytical skills.

Apply Now

CV/resume format: PDF (preferred), HTML, Word

Strategic Partner Manager, YouTube Sport - London

Title: Strategic Partner Manager, YouTube Sport - London
Salary: Excellent
Location: United Kingdom, London
Languages: English
Posted: 23rd May 2012

Strategic Partner Manager, YouTube Sport - London

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Add to job cart
This position is based in London, UK.
The area: YouTube and Video
The first video posted on YouTube was a 19-second clip called "Me at the Zoo."Â� Today, more than 48 hours of video are uploaded every minute. The YouTube and Video team helps budding filmmakers and musicians build careers, creates products like Google TV and YouTube Live and runs collaborative projects like Life in a Day and the YouTube Symphony Orchestra. We are leading a change in how we entertain, inform and share with one another, whether through cat videos or footage of a revolution in progress.
The role: Strategic Partner Manager, YouTube Sport
Google's line of products and services to clients never stops growing. Strategic Partner Managers have the unique opportunity to create a long-lasting relationship with our top partners. You renew existing partnerships, optimize deals and upscale potential opportunities. You cultivate these existing partnerships to make sure they can take full advantage of Google's ever-growing suite of offerings. You possess strong relationship-building skills and are apt to resolve contractual, technical and financial issues with partners in order to best represent our users, products and programs.
Responsibilities:

* Maintain strong direct relationships with key partners.
* Support new partners throughout the relationship.
* Define, analyze and communicate key metrics and business trends for management.
* Develop commercial video strategies with partners and work cross-functionally to ensure plan execution.
* Work with management to define and launch strategic business initiatives.

Minimum Qualifications:

* BA/BS Degree. In lieu of education, relevant skills or equivalent experience.
* Program or partner management experience.

Preferred Qualifications:

* MBA.
* Ability to interpret legal documents, negotiate contracts, and work with attorneys to complete agreements.
* Demonstrated ability to think strategically about complex issues, leading to thoughtful recommendations and action plans.
* Experience working with external companies and partners.
* Broad understanding of the video landscape and the sports' rights marketplace.
* Strong understanding of the Internet media space, search engines, and digital content business models.

Add to job cart

CV/resume format: PDF (preferred), HTML, Word

ORACLE Now Hiring UK Inside Sales Talent

Title: ORACLE Now Hiring UK Inside Sales Talent
Salary: Competitive
Location: Ireland, Dublin Region, Dublin
Languages: English
Posted: 9th May 2012

Due to Oracle Corporation�s continued growth in EMEA, we wish to hire Talented Inside Sales Account Managers / Internal Sales Executives for our fast growing Technology centre in Dublin, Ireland. Successful candidates will be based in Dublin, Ireland and will sell world leading Oracle Technology solutions to corporate clients in the UK market.

These new positions represent superb opportunities for those sales professionals based in the UK who are serious and committed to driving their sales career forward to the next level within Oracle Corporation in the medium to long term either as an individual contributor or in a managerial capacity.

Oracle Direct is our EMEA sales organisation selling all Oracle Technology solutions and services. This line of business has grown rapidly in last 10 years from 40 to over 1,000 people and has become the "Talent Development Centre" for EMEA. Successful candidates will be offered world class training + structured career development programmes to ensure you reach your maximum potential as a Technology sales professional.

Oracle�s Future Business Leaders and Sales Stars are developed from the� Talent Pool� of Oracle Direct, offering unparalleled career opportunities within the Oracle global organisation.

Excellent salary packages + full benefits package are offered to successful candidates.

A Full Relocation package from the UK to Dublin will be provided.

So if you have a passion for sales and are hungry to drive your sales career forward to the next level with the World's largest Enterprise Technology company - Oracle Corporation, please contact Saul Whitton at Oracle Corporation to discuss further

Systems Engineer, Google.com, New Grad - Europe

Title: Systems Engineer, Google.com, New Grad - Europe
Salary: Excellent
Location: United Kingdom, London
Languages: English
Posted: 20th May 2012

Systems Engineer, Google.com, New Grad - Europe
This position is based in Europe.
The area: Engineering and Operations
Behind everything our users see online is the architecture built by the Technology Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We're always on call to keep our networks up and running, ensuring our users have the best and fastest experience possible.
The role: Systems Engineer, Google.com, New Grad
As a Software Engineer working on Google's critical production applications and infrastructure, your mission will be to ensure Google is always fast, available, scalable and engineered to withstand unparalleled demand. You will be in the thick of solving the [often unexpected] problems of systems at scale in a way most engineers never experience.
Your scope is from the kernel level to the continent level. This position requires the flexibility and aptitude to zoom in to fine-grained detail, and the agility to zoom right back out and up the stack. Delve into how software performs, packets flow, and hardware and code interact, in support of managing services, steering global traffic and predicting and preventing failures.... all in a day's work.
You will design and develop systems to run Google Search, Gmail, YouTube, Maps, Voice, AppEngine, and more. You'll manage, automate, and make data- based decisions and judgment calls which influence globally distributed applications. You'll own the production services which comprise *.google.com, and critical infrastructure like GFS, BigTable, MapReduce and large- scale 'cloud computing' clusters.
You will also be driving performance and reliability from software and infrastructure at massive scale -- where dealing in petabytes and gigabits and shifting by orders of magnitude is routine. You will tackle challenging, novel situations every day and work with just about every other engineering and operations team at Google. You will be looked upon as an expert and advocate to fellow engineers on making design and reliability trade-offs in running large- scale services and engineering complex systems that fail gracefully and transparently to users.
As a successful candidate for this role you will have strong analytical and troubleshooting skills, fluency in coding and systems design, solid communication skills and a desire to tackle the complex problems of scale which are uniquely Google. We are particularly interested in software engineers familiar with aspects of running web services at scale -- depth in either networking technologies and Unix system calls are strong pluses.
Responsibilities:

* Manage the availability, latency, scalability and efficiency of Google services by engineering reliability into software and systems
* Respond to and resolve emergent service problems; build tools and automation to prevent problem recurrence
* Review and influence new and evolving design, architecture, standards, and methods for operating services and systems
* Perform periodic on-call duty as part of a global team
* Participate in software and system performance analysis and tuning, service capacity planning and demand forecasting

Minimum Qualifications:

* BA/BS in Computer Science or related field (In lieu of degree, relevant skills or equivalent experience).
* Strong written and spoken English language skills
* Experience with Unix/Linux systems requiring the use of languages like Python, C, C , Java, Perl, Shell or PHP

Preferred Qualifications:

* Analytical abilities, coupled with a strong sense of ownership, urgency and drive.

Swedish Technology Sales Account Manager

Title: Swedish Technology Sales Account Manager
Salary: Competitive
Location: Spain, Andalucía, Málaga
Languages: English, Swedish
Posted: 9th May 2012

Swedish Technology Sales Account Manager ( based in Malaga, Spain )

Oracle Corporation is currently hiring Talented Technology / IT professionals to work as Swedish Technology Sales Account Managers to be based in Oracle Direct - our expanding EMEA Talent Development Centre in Malaga, Spain.

Oracle Direct is our EMEA Inside Technology sales organisation selling Oracle�s complete Technology solutions and services.

This line of business has grown rapidly in last 10 years from 40 to over 1,000 people and has become the Talent Development Centre for experienced technology professionals for Oracle Corporation in EMEA.

Successful candidates will be offered world class training + structured career development to ensure you reach your maximum potential as a Technology / IT professional within Oracle Corporation.

Oracle�s Future Business Leaders and Technology Stars are developed from the� Talent Pool� of Oracle Direct, offering unparalleled future career opportunities within the Oracle global organization.

RESPONSIBILITIES:

- Demonstrate the business benefits and value proposition of Oracle Technology solutions to Swedish business customers
- Match Oracle Technology solutions to resolve business pains and challenges with Swedish clients.
- Develop new sales leads by uncovering new opportunities with Swedish customers
- Create, drive and execute new business marketing campaigns to Swedish client base
- Manage a number of complex sales opportunities at the same time utilising internal resources to achieve your goals and objectives
- Win sales deals in a competitive environment to achieve and over-achieve sales targets.
- Be continuously aware of developments in the IT industry

QUALIFICATIONS:

- Proven track record in a B2B sales environment
- Proven ability to sell total IT solutions to Business customers
- Strong sales skills including business justification, negotiation and closing.
- Fluency in English and Swedish language
- Prospecting and/or new business background.
- Expertise in demand generation in new markets from campaign conception to deal closure.
- Strong influencing skills.
- Enthusiasm to learn new sales skills and technologies (for example - Sandler )

WHAT ORACLE OFFERS

- Considerable investment in employees and their career development (including intensive Foundation Training course, IT, product, sales and personal skills development training)
- Challenging, dynamic and fun working environment
- Competitive, performance related salary + Full Relocation package

So if you have a passion for Technology and are hungry to drive your career forward to the next level with the World's largest Enterprise Technology company - Oracle Corporation, please apply today

Please note that due to high volume of applications we are only able to contact candidates with the suitable skills and relevant experience.

Workflow Manager, Ad Approval Operations - Gurgaon

Title: Workflow Manager, Ad Approval Operations - Gurgaon
Salary: Excellent
Location: India
Languages: English, Hindi
Posted: 23rd May 2012

Workflow Manager, Ad Approval Operations - Gurgaon

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Add to job cart
This position is based in Hyderabad or Gurgaon, India.
The area: Global Advertising and Product Operations
Users first is not just our motto for Google products -- our Sales teams embrace it, too. The Global Advertising and Product Operations team supports millions of small businesses around the world. As small business experts, we help get these local entrepreneurs on the map, and make sure that every dollar they spend on advertising helps grow their business. Our teams of account managers, strategists, coordinators and customer support specialists work together to create the right solution for each business, no matter its age or size.
The role: Workflow Manager, Ad Approval Operations
Working within our Advertising Operations function, you help the wider Global Advertising & Product Operations team better serve Google's worldwide user base for our AdWords product. This fast-paced sales and support team quickly identifies and resolves customer concerns and contributes to the growth of our programs. You continue to hone your account management and relationship-building skills, supporting some of Google's top advertisers and agencies by providing the best possible service via phone, email, or chat. Your responsibilities range from managing advertiser accounts, developing compelling advertising solutions for brand advertisers, to developing scalable support solutions. You work within a diverse team with colleagues throughout Europe, sharing your advanced knowledge of Google products and advising your clients on the best strategy for them to achieve their desired results. Among your many attributes, you are a self-starter who is comfortable with a rapidly changing environment, and you have a strong desire to learn. You also boast experience in customer service, sales, marketing, or consulting.
As a Workflow Manager, you will contribute to leading a high-performing support team serving Google's advertisers across the world. This role involves managing a high performing workflow team and an operations team of client service Representatives and Associates across different languages. As the leader of a dynamic global operations team, you will find innovative ways of managing workflow at scale, quickly identify and collaborate on tool and product requirements, work with the Engineering team to build better internal/external systems and leverage existing tools. The responsibilities will include people/process management, global stakeholder management, drive innovation and develop strategic initiatives to support our rapidly growing advertiser base.
Responsibilities:

* Manage a workflow and operations team of Google's highly talented and motivated support Representatives and Associates.
* Manage and drive SLAs and metrics with respect to Ad Approval globally for Googlers and Vendors.
* Provide strategic advice to manage workflow better and provide outstanding customer support to Google's advertisers.
* Collaborate with Specialists, Engineers and Product team members on new feature development and system requirements. Collaborate closely with cross functional and cross geography counterparts especially the Sales team.
* Implement creative ways to improve our client relationships both internally and externally. Decision making on long term capacity building and management.

Minimum Qualifications:

* BA/BS/Engineering. In lieu of education, 4 years of relevant experience.

Preferred Qualifications:

* 2 years of people management experience in the online industry.
* Strong interpersonal and relationship-building skills conducive to team development as well as excellent creative written and verbal communication skills.
* Excellent problem-solving and analytical skills.
* Search and online advertising and the ability to drive customer satisfaction and revenue through scalable support initiatives.

Add to job cart

Tech Lead, Ad Approval Operations - Hyderabad

Title: Tech Lead, Ad Approval Operations - Hyderabad
Salary: Excellent
Location: India
Languages: English, Hindi
Posted: 23rd May 2012

Tech Lead, Ad Approval Operations - Hyderabad

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Add to job cart
This position is based in Hyderabad, India or Gurgaon, India.
The area: Global Advertising and Product Operations
Users first is not just our motto for Google products -- our Sales teams embrace it, too. The Global Advertising and Product Operations team supports millions of small businesses around the world. As small business experts, we help get these local entrepreneurs on the map, and make sure that every dollar they spend on advertising helps grow their business. Our teams of account managers, strategists, coordinators and customer support specialists work together to create the right solution for each business, no matter its age or size.
The role: Tech Lead, Ad Approval Operations
Working within our Advertising Operations function, you help the wider Global Advertising & Product Operations team better serve Google's worldwide user base for our AdWords product. This fast-paced sales and support team quickly identifies and resolves customer concerns and contributes to the growth of our programs. You continue to hone your account management and relationship-building skills, supporting some of Google's top advertisers and agencies by providing the best possible service via phone, email, or chat. Your responsibilities range from managing advertiser accounts, developing compelling advertising solutions for brand advertisers, to developing scalable support solutions. You work within a diverse team with colleagues throughout Europe, sharing your advanced knowledge of Google products and advising your clients on the best strategy for them to achieve their desired results. Among your many attributes, you are a self-starter who is comfortable with a rapidly changing environment, and you have a strong desire to learn. You also boast experience in customer service, sales, marketing, or consulting.
As a Tech Lead, you will write code to build systems to make the Ad Approval process efficient. You will work with the Product Specialist and Engineering teams to build web tools and automation solutions to help the team detect bad ads and help the quick and efficient review of ads. In developing the tools to help internal users get their jobs done you will be involved with the entire cycle of software development from planning what tools and features are needed, to designing and implementing quick and scalable solutions. You will work with Google?s world-class engineers and infrastructure to handle big problems over massive data sets. Your efforts will launch quickly and have immediate and obvious impact on those around you. Your role will also include managing and mentoring a team of Engineering graduates to build successful tools. Candidates for this role should have experience building web applications, strong analytical skills and comfort dealing with large data sets, flexibility to deal with a diverse team of both engineers and non-engineers, and the desire and ability to get things done in a fast-paced environment.
Responsibilities:

* Analyzing system requirements to make the ad review internal system more efficient
* Build real time systems to process large datasets in parallel on massive clusters
* Increase efficiency through automation, improved signals, workflow streamlining and system optimization
* Design, code and debug applications in various software languages
* Front end graphical user interface design

Minimum Qualifications:

* B.E/B.Sc in Computer Science, or related field with strong background in numerical analysis, algorithms and/or data-mining. In lieu of education, 4 years of relevant experience.

Preferred Qualifications:

* Master?s degree.
* Experience in one or more of the following languages: C, C , Java, or Python. Experience working in Unix/Linux environments.
* Knowledge of SQL, relational databases, and other data storage solutions.
* Excellent knowledge of web technologies (HTTP, HTML, JavaScript)
* Strong ability to communicate technical concepts clearly and effectively. Strong verbal and written communication skills
* 2 years of people management experience in the online industry.

Add to job cart

Product Manager - Shanghai

Title: Product Manager - Shanghai
Salary: Excellent
Location: China
Languages: English
Posted: 23rd May 2012

Product Manager - Shanghai
This position is based in Shanghai, China.
The area: Product Management
Google's Product Management group leads the processes that enable our company to bring innovative, world-changing products to market. The team is responsible for the product throughout the execution cycle, and works closely with the engineering group to continuously improve systems, processes, and production. The team also ensures that Google has the best worldwide product offerings by analyzing, positioning, packaging, and promoting our solutions across a variety of countries and markets where Google does business. We're responsible for analyzing user needs and guiding our products throughout the execution cycle.
The role: Product Manager
As a Google Product Manager, your responsibilities will include gathering requirements, helping to define a product vision and strategy, and working with world-class engineers to execute it. You will guide our products from conception to launch. The Product Management group is given broad responsibilities, visibility into Google's executive team and many opportunities to grow within the organization. The program combines on-the-job experience with additional training, mentorship, and support from current associates and the rest of the product team. You will work with engineers to define new features and grow our products based on your understanding of user needs. You'll also conduct research on markets and our competitors, focus on strategies that impact the direction of future products and develop leadership experience in a variety of Google's product areas. Technical, analytical and strategic planning skills are vital to performing successfully in this position.
Responsibilities:

* Initiate new products and product enhancements to meet existing or anticipated market needs.
* Determine product specifications.
* Initiate and prioritize projects within engineering, track product development and generate product launch plans.
* Engage closely with the engineering team to help determine the best technical implementation methods as well as a reasonable execution schedule.
* Work with a cross-functional internal team (e.g. sales, client services, marketing, legal, etc.) to ensure smooth and successful launches.

Requirements:

* BA/BS degree with strong academic background or equivalent experience (higher level degree a plus). MS or PHD is a plus.
* At least 4 years of experience in developing product and/or product marketing plans based on deep consumer insights.
* Understanding of the search engine space.
* Excellent written and oral communication skills in both English and Chinese.
* Strong aptitude for determining the optimal way to position products in the market.
* Outstanding ability to recommend appropriate consumer marketing research and distill from raw research data key consumer insight.

| View job cart

Program Manager, Street View - London

Title: Program Manager, Street View - London
Salary: Excellent
Location: United Kingdom, London
Languages: English
Posted: 23rd May 2012

Program Manager, Street View - London

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Add to job cart
This position is based in London, UK.
The area: Commerce and Local
There's always more information out there, and often, the information that matters most is what's nearest to you. The Commerce and Local team is made up of our geography and e-commerce experts. When we're not mapping the Amazon rainforest, we're helping you buy a bike, recommending the best slice of pizza within pedaling distance, providing directions on how to get there, and letting you pay for it via your phone. From Google Maps and Google Places to Google Offers and Google Wallet, the Commerce and Local team helps our users navigate the world around them.
The role: Program Manager, Street View
Google's projects, like our users, span the globe and require managers to keep the big picture in focus. As a Program Manager at Google, you lead complex, multi-disciplinary projects. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating goals to project stakeholders. Your projects often span offices, time zones and hemispheres, and it's your job to keep all the players coordinated on the project's progress and deadlines.
The Street View Operations in Europe, Middle East and Africa (EMEA) is expanding its coverage and is scaling for indoor data acquisition too. As we scale and increase coverage we are also emphasizing improved productivity and automation. Unlike other projects in Google that are predominantly software based, Street View deploys custom built mobile hardware-software data acquisition platforms (cars, trikes, trolleys, snowmobiles, and more) in several countries in EMEA. As a Program Manager you will work with operations leads, third party companies and cross functional teams to influence and facilitate Street View data collection operations. Some EMEA countries have unique challenges related to logistics, data security, data privacy, government, and partners that require an outstanding and diverse skill set. Additionally, you will be involved with continuous development of novel software tools that improve platforms? ability to acquire data, enhance productivity and engineer feedback-corrective-action. If you are excited about your Program Management skill set portfolio regularly invoking highly sought after career areas such as risk assessment, mitigation and productivity initiatives you will thrive in this environment.
Responsibilities:

* Influence and facilitate projects for Street View, Google Maps and the Art Project.
* Work with operations leads, third party companies and cross functional teams from legal/marketing/policy/public-relations to influence and facilitate Street View data collection operations.
* Improve our ability to acquire data, enhance productivity and engineer feedback-corrective-action. Manage operations, logistics, data security, data privacy with government and partners.

Minimum Qualifications:

* BA/BS degree (In lieu of degree, relevant skills or equivalent experience).

Preferred Qualifications:

* Previous work experience in supply chain operations/manufacturing.
* Relevant work experience in a technical role with strong project and program management skills.
* Broad transportation/logistics experience including inventory management, purchasing, logistics, global shipping, import/export compliance in the movement of technical (ideally IT) hardware in/through the EMEA region
* Comprehensive (internal and external) customer and vendor management experience juggling competing demands across program portfolios.

Add to job cart

CV/resume format: PDF (preferred), HTML, Word

Program Manager - Singapore

Title: Program Manager - Singapore
Salary: Excellent
Location: Singapore
Languages: English, Mandarin, Malay, Tamil
Posted: 23rd May 2012

Program Manager - Singapore

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Add to job cart
This position is based in Singapore
The area: Operations and IT
In little more than a decade, Google created one of the world's largest global computing infrastructures for both internal and external use. We built it - and will continue to develop and support it - with the world's most talented administrators. Chances are that we exceed every example of a "large installation" you've encountered in your career as a network, systems or security professional. Using our unique technologies along with open source tools, we keep Google's customer-facing products running, robust and secure. Our objective is to create solutions that allow people to work and communicate in new and innovative ways - giving back to the world's technical community whenever we can.
The role: Program Manager
As a Technical Project Manager, you will plan, facilitate, and manage the deployment of new services purchased from third party suppliers and vendors worldwide. You will work closely with the technical negotiation team to understand the terms of new contracts and arrangements including delivery targets and technical requirements. Managers also work closely with internal project management teams to communicate target completion dates and ensure that all internal requirements are being met in a timely manner. You will direct and manage vendors during installation of services and ensure that all services meet contracted technical specifications. Program Managers are responsible for ensuring that services are delivered correctly and on schedule, and are responsible for facilitating communications between all relevant stakeholders both internal and external.
Responsibilities:

* Manage the delivery of large scale network infrastructure projects involving dark fiber, leased circuits, collocation space & power, inside plant fiber, IP Transit and Peering connectivity from inception through delivery. Ensure facilities are delivered on schedule and meet technical specifications.
* Assist upstream planning, design, and acquisition teams in developing infrastructure requirements, priorities, and delivery date expectations. Manage project scope changes.
* Serve as primary vendor contact for these activities. Escalate up vendor management chains as necessary if delivery time lines are at risk.
* Lead kickoff and regular project status meetings. Keep downstream teams at Google apprised of project and delivery status. Manage exceptions and communicate issues and risks to the rest of the organization. Facilitate review and acceptance of vendor handover documentation.
* Work with vendors and Google staff to coordinate and facilitate service and site acceptance activities. Obtain, distribute and maintain all vendor handover documentation. I.e. LOA/CFA, DLR, Completion notification, test results and technical drawings.

Minimum Qualifications:

* BS degree in a technical discipline or equivalent. In lieu of degree, 6 years of experience in a telecom-related field.
* Experienced in the Delivery of Telecommunications Infrastructure, and Space and Power from 3rd Party Suppliers.

Preferred Qualifications:

* Extensive technology-related project management experience, having worked in Carrier Relations / Vendor Management a plus.
* Experience working with both Asia and international telecom vendors and willingness to travel up to 15% a plus.
* A deep understanding of interconnectivity requirements within carrier hotels including physical interfaces, cable types, connector types and riser details.
* A good understanding of Layer 1 through Layer 3 network services and technologies, including dark fiber, DWDM, SONET/SDH, Ethernet, and IP.
* Demonstrated organizational, project tracking, and communications skills.

Add to job cart

Project Manager (London)

Title: Project Manager (London)
Salary: to £24,000 (dep on exp) plus 10% commission on meeting KPIs/targets
Location: United Kingdom, London, Central London, EC1R 3AU
Languages: English
Posted: 18th May 2012

Project Manager � London

thebigword Group is a world-leading language management company, supplying translation, interpreting and technology services to a wide range of multinational clients.

This is a challenging London based role, requiring a combination of project management, and IT skills to successfully deliver projects to many high profile clients.

We are ideally looking for candidates with 1-2 years localization industry experience.

Responsibilities include:
� Management and co-ordination of translators, software engineers and DTP specialists
� Planning, scheduling and monitoring the progress of multiple projects
� Effective communication with clients to ensure customer satisfaction

Skills and experience required:
� Degree level education. Language degrees and MA qualifications welcomed, but not essential
� 1 -2 years localization industry experience
� Client facing experience
� Strong commercial awareness
� High level of IT literacy
� Strong oral and written communication skills
� Problem-solving skills

We offer an excellent career progression plan and tailored training programmes, aimed at getting you onto the next rung in your project management career.

thebigword will offer a full training and support program with a competitive rate of pay and the opportunity to be part of the most prestigious and fastest growing language service organisations.

Please note: Due to the nature of our business, all successful applicants will be required to complete a basic criminal records disclosure.

Large Merchant Sales Manager Dutch, French

Title: Large Merchant Sales Manager Dutch, French
Salary: Attractive & Benefits
Location: New Zealand, Amsterdam, Netherlands
Languages: English, Dutch, French
Posted: 18th May 2012

Bachelor�s degree (�HBO� or University)

Demonstrated B2B key account sales and management success over at least 3 year period: Prior success selling into large, complex customer environments � those with multiple decision makers at many levels � is essential.

Knowledge of online payment processing, credit-card merchant accounts and ecommerce is preferable but not required.

The ideal candidate will have an understanding of how payments impact a company's online business model.

Must be comfortable representing bleeding-edge applications in a complex selling environment.

The individual must be highly effective in navigating all facets of the sales process, from prospecting to pitch to negotiation to close. Post-deal, an essential responsibility will be to shepherd relationships through any necessary integration phase -- in concert with a technical integration teams-- until PayPal is �live-to-site� with the merchant.

A team player with great interpersonal and communication skills
Interest in PayPal and eBay

Pleasant and fun, easy going, with a great sense of humor.

Languages:
Command of Dutch & English language should be Excellent
Any knowledge of the French language is advantageous but not required

Policy Implementation Specialist - Hyderabad

Title: Policy Implementation Specialist - Hyderabad
Salary: Excellent
Location: India
Languages: English
Posted: 23rd May 2012

Policy Implementation Specialist - Hyderabad

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Add to job cart
This position is based in Hyderbad, India
The area: Product & Technical Sales Support
The Product & Technical Sales Support (PTSS) team serves as the primary point of contact for our global Sales, Business Development, and Partnerships teams to support our sales organization across all products. We provide tools so that our sales teams can focus on generating revenue and leverage our strong relationships with Google's Tech teams to enable our sales organization to do multi-solution selling, launch and support new products, and help and engage our users.
The role: Policy Implementation Specialist
The Google Policy team's mission is to promote a positive experience for users, advertisers, partners and Googlers. You help work toward this goal by developing and implementing fair and consistent policies and by protecting the online safety of our users. We balance freedom of expression, access to information, brand impact and user experience to transform Google's principles into fair and consistent guidelines for our users' content and behavior on our products. The policy team is responsible for developing and launching new policies, serving as the policy expert on cross-functional teams on policy implementation and consultation. You collaborate with a wide-range of stakeholders, from engineers to sales managers to attorneys, working with them to reach consensus on policy issues. You develop content policies, support training and escalations for the policies after product launch and build expertise in areas like Internet hate speech and online cyberbullying. You have strong leadership, communication, project management and interpersonal skills.
Responsibilities:

* Work with Sales teams on policy consults/issues, and identify patterns and trends. Increase efficiency through automation, workflow streamlining, and system optimization.
* Develop and enhance tools, system functionality by implementing large scale improvements to increase automation and provide a better experience for our users.
* Ensure smooth implementation of our current Ads Policies through training and communication, clarification of gray area cases and handling of policy decision appeals
* Be the voice of advertisers and users to advocate for policy and process improvements. Identify gaps or conflicts proactively in existing policy support framework, develop scalable solutions, and work to win consensus across the organization.
* Collaborate with cross-functional groups such as Legal, Engineering and Sales on policy consults/issues, and identify patterns and trends.

Minimum Qualifications:

* BA/BS degree. In lieu of degree, relevant skills or equivalent experience.
* Familiar with programming one or more of the following languages: Java, JavaScript, Perl, Python, or PHP.

Preferred Qualifications:

* Knowledge of SQL and database structures.
* Self management skills. Ability to work independently, multi-task and complete projects on-time.
* Written and verbal communication skills in English.

Add to job cart

Software Engineer, UI - Krakow

Title: Software Engineer, UI - Krakow
Salary: Excellent
Location: Poland
Languages: English
Posted: 23rd May 2012

Software Engineer, UI - Krakow

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Add to job cart
This position is based in Krakow, Poland.
The area:Research and Systems Infrastructure
At Google, our users come first, and the Systems Infrastructure team is at the heart of that promise. We build the technologies that transform the way we think about doing business. Whether working on our cloud systems, researching the latest in computer technology or keeping Google's internal systems humming, Googlers and users alike rely on us to keep things running. We're back-end ninjas: protecting your privacy, ensuring your security and leaving no trace behind.
The role: Software Engineer, UI
Google's software engineers develop the next-generation technologies which have changed how millions interact, making accessible and useful the world's information. Our ambitions reach far beyond just Search To handle information at the the scale of the web requires ideas from every areas of computer science, including information retrieval, artificial intelligence, natural language processing, distributed computing, large-scale system design, networking, security, data compression and user interface design; the list goes on and is growing every day. As a software engineer, you work on small team and can switch teams and projects as our fast-paced business grows and evolves. We need our engineers to be versatile and always eager to tackle new problems as we continue to push technology forward.
Responsibilities:

* Research, conceive and develop software applications to extend and improve on Google's product offering.
* Contribute to a wide variety of projects utilizing natural language processing, artificial intelligence, data compression, machine learning and search technologies.
* Collaborate on scalability issues involving access to massive amounts of data and information.

Minimum Qualifications:

* BA/BS in Computer Science or related technical field (In lieu of degree, relevant skills or equivalent experience).
* Development experience in Java.
* Experience in UI development.

Preferred Qualifications:

* MS or PhD in Computer Science or related technical field.
* Experience in GWT.
* Good understanding of algorithms and data structures, and their time and space performance.
* Excellent problem-solving, analytical and troubleshooting skills; ability to work with minimum guidance.
* Experience contributing to open source projects.
* Fluency in English.

Add to job cart

CV/resume format: PDF (preferred), HTML, Word

Account Coordinator Intern Platforms - London

Title: Account Coordinator Intern Platforms - London
Salary: Excellent
Location: United Kingdom, London
Languages: English
Posted: 20th May 2012

Account Coordinator Intern Platforms - London
This position is based in London, UK.
The area: Nace Media Buying Solutions
We're betting big on display and mobile search advertising - we see it as our next $10 billion business. The Mobile, Media and Platforms group is pioneering the way, bringing the latest advertising technology to the world's largest marketers, publishers and agencies. We are engineers and sales teams, passionate about all things display, including interactive advertising, mobile search and even the custom-built systems that manage and track these campaigns. We don't just embrace ever-changing world of online advertising, we want to shape it.
The role: Account Coordinator Intern Platforms
The Account Coordinator will support the DoubleClick Account Management team in their relationship building and evangelisation efforts. He will work with the largest Media Agencies and Advertisers in the UK to ensure they are kept up to date with all the exciting things happening in the fast-paced, ever evolving Ad Serving industry. The Account Coordinator will also run quantitative analyses and critically apply his knowledge of digital Marketing and business acumen to help identify upselling opportunities and chart long term plans to grow DoubleClick?s top accounts.
Responsibilities:

* Develop an outreach plan and handle tactical communications with DoubleClick?s top UK clients, covering topics such as product updates, new trainings, industry news, case studies, etc.
* Liaise with Account Management and Marketing teams to support Evangelisation strategy
* Help Account Managers analyse client and industry trends and develop account plans based on findings
* Help identify potential up-sell/cross-sell opportunities, leveraging quantitative analysis and market knowledge

Minimum Qualifications:

* Student of Bachelors or Masters qualification in Business, Marketing, or related field.

Preferred Qualifications:

* Strong communication and language skills.
* Working knowledge of Excel with strong quantitative and analytical skills.
* Attention to detail.
* Having completed Marketing classes or previous Marketing experience.
* Fluency in English.

Online Sales Manager, Large Customer Sales (LCS), Italy - EU Headquarters

Title: Online Sales Manager, Large Customer Sales (LCS), Italy - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: English, Italian
Posted: 20th May 2012

Online Sales Manager, Large Customer Sales (LCS), Italy - EU Headquarters
This position is based in our EU Headquarters in Dublin, Ireland.
The area: Large Customer Sales
The regional Large Customer Sales (LCS) teams partner closely with our major advertising clients and agencies to develop digital solutions that build our clients' businesses and brands. We are in a unique and exciting position to shape how marketing and business is conducted in the digital age. We generate revenue from across Google's broad range of solutions, from Google AdWords, to YouTube, to Mobile, that help our customers connect instantly and seamlessly with their audiences and get the most out of the web.
The role: Online Sales Manager, Large Customer Sales (LCS), Italy
With a rapidly growing array of sales teams, it's important to have seasoned, charismatic leaders who guide our client sales teams to success. As a Sales manager, you lead and coach high-performing account teams that use consultative sales skills to understand our advertisers' needs and deliver measurable solutions. You also work with the Sales leadership team to set strategic objectives and run the day-to-day operations for the business. Sales managers help their teams deliver on ambitious targets, and roll up their sleeves to partner directly with clients to exceed revenue and merchant growth targets across markets and verticals. You are an excellent communicator with a proven ability to train and motivate a large team, and you take an analytical approach to sales management.
Responsibilities:

* Lead a team of Account Managers to ensure that quarterly sales targets are met by ensuring that key sales plans are in place and that recovery plans are implemented if required.
* Analyse data, trends, and client performance and develop robust strategic plans for customers, quarterly regional sales plans and long-term regional business plans are in place.
* Take a lead role in building out your online sales team and developing and coaching your team in best practices in sales.
* Build team structure, recognize leadership potential, and support career development through enhancing capabilities within the team.

Minimum Qualifications:

* BA/BS degree. In lieu of degree, relevant experience.

Preferred Qualifications:

* MBA and/or consulting experience.
* Experience from the online sector.
* Project management experience and/or proven ability to deliver across a variety of teams.
* Proven track record of success in sales; knowledge of the Italian Market and Retail Industry.
* Fluency, written and spoken, in Italian and English.

Customer Optimization License Sales Representative - French Market

Title: Customer Optimization License Sales Representative - French Market
Salary: Dependent on Experience
Location: Ireland, Dublin Region, Dublin
Languages: English, French
Posted: 9th May 2012

OracleDirect is our sales operations centre representing 25 countries across Europe, the Middle East and Africa. In a truly multicultural environment, more than 400 talented professionals from throughout Europe interact in 20 different languages with current and future Oracle customers using latest Internet technologies.

Based in Oracle's European sales operation in Dublin, Ireland, Oracle wishes to hire an experienced sales professional to sell Oracle's Applications solutions to Business clients in the French territory. This is an excellent opportunity for experienced and driven sales professional to join a global player in the IT industry and move their career to the next level with Oracle - the world�s largest Enterprise software company.

This new role represents a senior position in the Applications Sales Team in Oracle Direct.

The successful candidate will optimize the Oracle footprint within our customer base. This is achieved by selling to senior customer decision makers helping them to maximize/optimize the deployment of their licences and, help them with compliance.

RESPONSIBILITIES:

- Work with Account Managers (Inside/Field) to optimize the Oracle footprint within our customer base. This is achieved by selling to senior decision makers helping them to maximize/optimize the deployment of their licences and, help them with compliance.
- Present and maximize the value that Oracle products contribute to the success of the customer�s business.
- Be a trusted advisor for our customers, an Oracle Licence champion, and an expert at professionally presenting non compliant environments in a structured and logical approach.
- Further develop high level contacts with agreed accounts to promote Oracle value and further expand the Oracle platform.
- Demonstrate a thorough knowledge of Oracle�s Software license guide.
- Provide weekly accurate sales forecasts to Management Team.
- Build and maintain strong working relationships with all internal account stakeholders maximizing credibility at all times.
- Present campaign plans, which will ultimately help identify customers who require help and guidance with their estate.

QUALIFICATIONS:

- A track record in selling solutions to the French Market.
- Strong grounding in all aspects of professional selling especially, prospecting, needs analysis, license metrics, negotiation and closing.
- Proven track record in closing sales and achieving target.
- Excellent verbal, written and communication skills.
- Excellent persuasive skills.
- Fluency in French and English.
- Demonstrable track record of successful selling into complex organizations.
- Strong understanding of business issues within Industries and Lines of Business.
- High level of energy, drive, enthusiasm, commitment, self-belief and positive attitude.
- Strong organizational and planning skills essential.
- Real desire to learn and continuously expand personal professional knowledge.
- Ability to work in a high pressured, fast moving and challenging target-driven environment.
- Proven structured and organized approach to closing sales.
- Excellent self discipline in the use of internal systems including GCM and weekly activity sheets.

WHAT WE OFFER:
- Considerable investment in employees and their career development including intensive Industry, IT, product, sales and personal skills development training
- Challenging, dynamic and fun working environment
- Competitive, performance related salary Excellent benefits (Pension Plan, Private Health Insurance, Educational Assistance)

As part of Oracle�s employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).

Administrative Assistant - Hyderabad

Title: Administrative Assistant - Hyderabad
Salary: Excellent
Location: India
Languages: English, Hindi
Posted: 23rd May 2012

Administrative Assistant - Hyderabad

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Add to job cart
This position is based in Hyderabad, India.
The area: Administrative
Administrative jobs at Google are staffed by bright, organized, energetic and dependable people driven by a common company goal: to help us accomplish great things. Working behind the scenes, we make a significant impact on the people we support as well as on Google users around the world. We're adept at leading and managing a variety of simultaneous projects, which requires the particular talent of being able to communicate effectively with all levels of the organization.
The role: Administrative Assistant
As an Administrative Assistant, you're at the heart of your team's business operations and activities and the soul that keeps your team moving forward. You anticipate the needs of your managers and team members and help them stay focused on their projects by resolving operational and administrative issues before they arise. You move quickly with the changing environment and are up to date with the latest Google products and services. You also use that knowledge to strategically support your team's projects. In addition to being organized and analytical, you possess the strong business judgment and communication skills needed to interact with a variety of people and job functions.
Responsibilities:

* Perform an extensive array of administrative tasks (manage calendars, book travel, and schedule facilities and equipment).
* Coordinate duties for multiple offices.
* Build efficiency and effective responsiveness into existing operations, and help define new operational strategies.
* Mentor new team members.
* Serve as a technical lead for and manager of small projects.

Minimum Qualifications:

* BA/BS degree. In lieu of degree, 4 years of relevant experience.
* Experience serving as a project lead from conception to completion.

Preferred Qualifications:

* Ability to quickly learn new tools and technologies; interest and experience in using technology and the Internet to improve work efficiency.
* Comprehensive knowledge of process, project and program management theory and practices and the ability to apply them when solving operational issues.
* Expectation of complete confidentiality on all business matters.
* Ability to effectively communicate and collaborate with a diverse range of people and job functions.

Add to job cart

Human Resources Operations Specialist - EU Headquarters

Title: Human Resources Operations Specialist - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: English
Posted: 23rd May 2012

Human Resources Operations Specialist - EU Headquarters

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Apply Now
This position is based in our EU Headquarters in Dublin, Ireland.
The area:People Operations
Great just isn't good enough for our People Operations team (you probably know us better as "Â�Human Resources'). Made up of equal parts HR professionals, former consultants and analysts, we're the champions of Google's colorful culture. In People Ops, we "find them, grow them, and keep them"Â� - we bring the world's most innovative people to Google and provide the programs that help them thrive. Whether recruiting the next great Googler, refining our core programs, developing talent or simply looking for ways to inject some more fun into the lives of our Googlers, we bring a data-driven approach that is reinventing the human resources field.
The role: Human Resources Operations Specialist
At Google, we expect our products to be lightning fast, and the same is true for our internal tools. Our People Technology and Operations team is made up of architects who envision better processes, build them, reliably operate them and then continually improve upon them. As a member of the team, you think holistically about technology, about the tools themselves and the systems and processes that support them. Your projects use technology to streamline and drive processes that are essential to keeping our organization operating. You have a bias for action and impeccable execution. You're a problem solver with drive and creativity who is constantly seeking to make our processes and systems better, faster and more efficient.
Responsibilities:

* Provide end-to-end operational HR support to employees and the HR Business Partners in your region. This role involves managing employee support, client relationships and HR systems.
* Manage operational projects and initiate projects where value can be added.
* Aggregate metrics for owned processes/programs and involves stakeholders on system and policy changes. Present to various audiences and train external groups on PTO processes. Effectively work with various HR groups outside of PTO to execute common initiatives.
* Continue to grow knowledge base and skill set by partnering with Analysts or Project Managers on common objectives.

Minimum Qualifications:

* BA/BS degree. In lieu of degree, relevant skills or equivalent experience.

Preferred Qualifications:

* Affinity to technology, including intermediate to advanced Microsoft Excel and Word along with Web/Internet/HTML skills.
* Excellent communicator who has experience presenting to different audiences.
* Solutions-focused individual with proven experience in process/program improvement, as well as a strong bias towards process optimization with the ability to manage a demanding client base.
* Strong team player who can remain positive during challenging assignments and balance priorities when necessary.
* Ability to balance cyclical daily, weekly and monthly demands with project work. Ability to work in a fast paced environment with high volume and complex demands.
* Fluency in English and another language.

Apply Now

CV/resume format: PDF (preferred), HTML, Word

Strategy Project Leader, NACE Sales Operations - London

Title: Strategy Project Leader, NACE Sales Operations - London
Salary: Excellent
Location: United Kingdom, London
Languages: English
Posted: 23rd May 2012

Strategy Project Leader, NACE Sales Operations - London

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Add to job cart
This position is based in London, UK.
The area: Sales Operations
Sales Operations is the global team that makes sure Google's complex business runs smoothly. Experts in driving process improvements and consistency, team members are analytical and strategic with a pragmatic sense of getting things done. They develop revenue programs, launch initiatives and set high-level goals that accelerate growth and improve productivity.
Role:Strategy Project Leader, NACE Sales Operations
The NACE Sales Operations team plays a critical role in making Google more successful in NACE (Northern & Central Europe). We work directly with the regional VP and his management team to identify and address opportunities and threats to our business, ensuring we grow long-term revenue and profits as effectively as possible. This involves structuring problems, analysing data, making recommendations and driving implementation - in close collaboration with Google's sales, product, finance, HR and other functions. As Project Leader, you will provide project leadership, business judgment and analytical horsepower to support strategic and tactical initiatives across NACE. You will be a member of the regional Sales Operations team and of a global learning network of Project Leaders. Our ideal candidate is a well-rounded and experienced top performer with proven analytical, project management and communication skills. You are a self-starter who can work in a rapidly changing industry, and you tolerate ambiguity and demonstrate problem-solving leadership with limited oversight. Candidates should possess very strong analytical skills, including the ability to manage multiple projects efficiently and to thrive productively in a fast-paced, team-oriented environment. Prior experience in structuring & implementing strategic and operational improvement initiatives with sales teams.
Responsibilities:

* Work with the regional & global leadership team to define, launch, and drive critical strategic, organizational and operational initiatives.
* Structure and execute major global & regional strategic and operational initiatives ? developing work plans, gathering and synthesizing relevant data, leading analyses, and developing final recommendations.
* Lead cross-functional, regional & global teams to get work done, driving recommendations through to implementation, and ensuring insightful learning from the initiatives.
* Execute sophisticated quantitative analyses (internal & external) that translates data into actionable insights.
* Prepare presentations and clearly communicate findings & recommendations to regional leadership team and to the broader organization; contribute to an emerging network of best practices.

Minimum Qualifications:

* BA/BS degree in management, technical or engineering fields (in lieu of degree, relevant skills or equivalent experience).
* Proven project management, change management, team work and leadership skills.
* Fluency in English.

Preferred Qualifications:

* MBA or equivalent graduate degree from a top-tier business school highly desirable.
* Relevant professional work experience in a strategic function in a blue chip organization; experience in top-tier consulting, investment bank or online media firm.
* Excellent problem solving and analytical skills combined with impeccable business judgment.
* Excellent communication skills, both written and oral and ability to communicate with senior management & varied stakeholder groups.
* Exceptional Excel and proficient Powerpoint skills.
* Fluency in English, plus at least one other regional language.

Add to job cart

CV/resume format: PDF (preferred), HTML, Word

Technical Account Manager German

Title: Technical Account Manager German
Salary: Attractive salary & benefits
Location: Ireland, Dublin Region, Dublin, Blanchardstown, Dublin 15
Languages: English, German
Posted: 18th May 2012

Technical Account Manager- German

Assigned as Account Manager to specific strategic merchants or partners.

Core job function centers around solving customers' business and technical issues by performing diagnostic and troubleshooting and by leveraging and contributing to the collective knowledge of the organization.

-Develop strong working relationships across levels and functions. Facilitate problem diagnosis and resolution in relevant areas.

-Rapidly master and utilize current technologies to innovate creative solutions and solve challenging technical problems.

-Expert in multiple technologies.

-Expert skills in related technologies.

-Expert in Functional Knowledge in some domains. Cross domain functional knowledge.

-Work with peers to leverage best practices and understand new trends.

-Identify and communicate system and facilities issues according to published escalation guidelines.

-Establish relationships with other members of the organization to ensure optimal information flow on processes, policies and products.

-Encourage independent thinking and creative solutions.

-Provide feedback to Product and Technology teams on products and services at all stages of the product lifecycle.

-Develop technical expertise within the team that enables it to troubleshoot integrations and contribute to development of enabling technologies.

-Participate in and perform other duties as assigned.

-Provide troubleshooting and support to PayPal merchants integrating the PayPal product.

-Run test scenarios and Quality Assurance testing.

-Identifies, verifies and documents irregularities in PayPal API functionality, including posting appropriate bugs. Manage bug process when appropriate (i.e., Discover, log, and, follow up on bugs and communicate when fixed).

-Work independently and with other members to successfully drive significant projects to completion.

-Be aware and work with geographic time sensitivities when triaging your tasks.

-Assume all responsibility for all aspects of the partner technical relationship, including working with Business Units, Integration teams, Product and Development teams and being available for all product launches.

Job Requirements

-Strong written and verbal communication skills.

-Minimum of 1 yr experience with high-availability web applications required.

-Must have project management experience.

-Must have exposure liaising, managing and working with all aspects of large customer accounts,
from their VIP management to developers.

-Excellent internal and external communication skills. Must be quality and detailed oriented, yet understand the level of detail appropriate for the situation.

-Advanced Understanding of web technologies, development languages and environments.

-Understanding with relational databases and minimum 1 yr SQL skills required.

-Self starter approach to work, with an eagerness to consistently meet and exceed the expectations of our merchants

-Customer facing experience a must.

-Strategic thinker with proven problem solving skills, with the ability to work within a team to meet support goals and objectives

-Demonstrated ability to research and analyze problems and develop solutions.

-Demonstrated ability to manage multiple priorities and projects simultaneously, work in a fast-paced environment and accomplish results through influence while meeting deadlines.

-Has thorough understanding of technical concepts required for specialized field. Uses that knowledge, creativity and company practices and priorities to obtain solutions to complex problems.

-Provides work leadership to others. Interfaces with senior management to provide and obtain information and to build consensus regarding project direction. Barriers to entry such as department/peer review exist at this level.

-Works on problems of diverse scope. Participates in the design, development, evaluation, and troubleshooting of systems or major subsystems. Participates in architecture definition.

-Expected to deliver resilient, robust, durable designs.

-Creative � develops and presents many varied and unique ideas

-Politically Astute � understands and can react to the politics inherent in organization structures

-Data analysis is complex and requires input from multiple sources and innovative problem solving. Interfaces to negotiate and exchange information with all levels of management.

-Uses judgment and creativity and sound technical knowledge to obtain and recommend solutions.

-Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results on matters of significance to the business. Internal and external contacts often pertain to company plans and objectives.

-Works on implementation and evaluation of systems and/or subsystems. May do some design work at the subsystem level.

-Substantial Functional Knowledge

-Work is generally self-directed and is guided by workflow and project requirements. Review is normally after the fact and may be developmental in nature.

-Works on problems of intermediate complexity and requires a working knowledge of both theoretical principles of the primary business discipline, and of departmental work processes, procedures, policies and standards. Participates in the formulations and implementation of departmental processes, procedures, policies and standards. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results on matters of significance to the business.

-Works on implementation and evaluation of subsystems. Does some design work at the subsystem level.

-Skilled in Presenting � can effectively communicate in large

Basic Qualifications

-Fluent German
-3 to 5 years technical support experience with demonstrated mastery of customer service skill

-Strong interpersonal skills required to function both in a team environment and to build relationships with our valued customers.

-Outstanding verbal and written communication skills.
-Strict attention to detail and accuracy.

-Excellent general technical background with demonstrated sound problem solving and analytical skills.

Project management skills

-UNIX and Windows system-level expertise

-Advanced networking troubleshooting experience a plus.

-Experience working with internal engineering group to solve complex problems.

-Six months to one year of experience in e-commerce and/or financial industry (credit cards and/or ACH).

-Bachelor�s degree, MCSE or equivalent experience.

-Knowledge of RDBMS, including expertise in SQL syntax

-Web development experience using HTML and at least two of the following: XML, C, C++, Perl,
CGI, Visual Basic, Java , Javascript , Cold Fusion, ASP.

-Conceptual knowledge of TCP/IP, Proxy servers, Firewalls

-Bachelor�s degree, vocational school or equivalent experience.

-Must successfully pass Background Check to achieve and maintain trusted employee status.

-Politically Astute � understands and can react to the politics inherent in organization structures

Skilled in Presenting � can effectively communicate in large or small group settings both in person and via online or remote communication vehicles.

Business Awareness � understands current and possible future business trends and information

Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club
� Annual Family Day Barbeque

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

Dutch Web Designers / Developers

Title: Dutch Web Designers / Developers
Salary: Dependent on Experience
Location: Ireland, South-West, Cork
Languages: English, Dutch
Posted: 18th May 2012

This is a fantastic opportunity to work on a new start-up operation. The first of their kind, these positions are new, exciting and innovative!

Part of a global brand in Ad management, you will be a member of a start-up team with fantastic potential to develop your career as the team size grows.

Working with cutting edge tools and products, you will receive 1st class training from the global leaders in Rich Media.

We are interested in speaking to people with varying skill sets and experience and to people who have a genuine passion and want to progress their careers in this industry. Please see below a general guideline of the role responsibilities, further details will be discussed at interview stage.

Responsibilities:
� Develop and maintain relationships with your clients
� Assist with execution including planning, launching, monitoring, analyzing and communicating effective and ineffective areas of a campaign to drive your clients� success
� Establish and sustain a high level of service and quality
� Maintain consistently high client services ratings in concern with others on the team
� Appropriately prioritize your workload and set delivery expectations with clients
� Ability to effectively maintain client expectations and meet key deadlines
� Assist clients via email and phone support to launch rich media campaigns
� Work cross-functionally with the Sales, Production, Quality Assurance, and Product Management teams to provide high calibre customer service to advertisers, website publishers
� Provide recommendations, insight, and guidance to your clients based upon your Rich Media expertise

Requirements:
� At least 1 year of client facing experience with demonstrated creative problem solving approach and strong analytical skills
� Proactive, eager to learn and comfortable in a rapidly changing environment
� Proven ability to balance multiple priorities and strong attention to detail
� Knowledge of Rich Media, XML, Flash concepts, JavaScript preferred
� Knowledge in basic HTML
� Previous experience working with or for an advertising agency a plus
� Must be fluent in English (oral and written) as well as the second European language

Account Strategist Intern - Madrid

Title: Account Strategist Intern - Madrid
Salary: Excellent
Location: Spain, Madrid
Languages: English
Posted: 20th May 2012

Account Strategist Intern - Madrid
This position is based in Madrid, Spain.
The area: Large Customer Sales
The regional Large Customer Sales (LCS) teams partner closely with our major advertising clients and agencies to develop digital solutions that build our clients' businesses and brands. We are in a unique and exciting position to shape how marketing and business is conducted in the digital age. We provide consultancy services across Google's broad range of solutions, from Google AdWords, to YouTube, to Mobile, that help our customers connect instantly and seamlessly with their audiences and get the most out of the web.
The role: Account Strategist Intern
Businesses that partner with Google come in all shapes, sizes and no one Google advertising solution works for all. As an Account Strategist Intern at Google you would be responsible for supporting Google's growth and revenue generating efforts through effective and results-focused research and market analysis while gaining extensive knowledge of online media and developing superior communication and analytical abilities. You are a self starter with the ability to leverage your entrepreneurial drive to target, educate and persuade new customers to embrace Google's latest advertising products and technologies.
This is a research-oriented yet creative position that requires a sharp analytical mind and an entrepreneurial spirit. Armed with deep knowledge of Google internal products, marketing trends and individual client needs, you'll brainstorm, develop and refine compelling, customized account plans and then deliver them to the Sales team in advance of client-facing meetings. Your primary goals as an Account Strategist Intern are helping the rest of the team to understand where the growth opportunities are inside the clients and refine how we position our products in an integrated way to achieve our Sales team's and customers objectives. You?ll be managing the intelligence of clients inside a variety of industries: Education, e-Gaming and Business and Industrial Markets. Additionally you'll work closely with the Pod Head in developing internal operational tools and business plans to accelerate the growth of these verticals.
Responsibilities:

* Manage and drive specific projects, present results and make recommendations.
* Provide Market Intelligence and Insights to account managers and customers.
* Work collaboratively with your team to improve account performance for new and existing markets/products.
* Optimise client accounts by analysing and managing their campaign strategy. Upsell other Google products.
* Improve the advertisers' individual ad and campaign performance. Build relevant, researched keyword lists and groupings and create/edit text for client advertising campaigns.

Minimum Qualifications:

* Students with a Bachelors/Masters degree in progress.

Preferred Qualifications:

* Previous internships in account management, market research, customer support, sales or consulting
* Superior analytical stills, with an ability to see both detail and big picture issues
* Strong project management, interpersonal and organizational skills
* Proven ability to manage multiple projects at a time while paying strict attention to detail
* Strong computer application skills and interest in the Internet industry.
* Excellent written and verbal communication skills in English and in the language of the market you would support

Planning and Scheduling Manager - EU Headquarters

Title: Planning and Scheduling Manager - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: English
Posted: 23rd May 2012

Planning and Scheduling Manager - EU Headquarters

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Apply Now
This position is based in our EU Headquarters in Dublin, Ireland.
The area:SMB Sales and Operations
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
The role: Planning and Scheduling Manager
In this position you will play a key role in developing and implementing a new process and system for planning and scheduling our global customer support activities. You will build a team that will develop and implement a new process and system for planning and scheduling of our global customer support activities. You will develop and run forecast models for each customer service channel and produce weekly forecasts, your role will play an important part in our sales and operations business. This program is a major opportunity to improve our business processes: as such this is a high visibility position, where you will gain invaluable experience and extensive interaction with Senior Management. You are an experienced manager preferably with experience implementing and managing planning, scheduling and forecasting systems. We are looking for independent, solution-oriented performers who are skilled and experienced in using data to drive strategy and business action and who can combine this with a pragmatic approach to deliver workable operational processes.
Responsibilities:

* Manage the team and be the global thought leader in defining and implementing a structured global process for the regular production of optimized work schedules.
* Balance varying customer demand with staffing constraints to produce the best possible customer service experience.
* Develop and run forecast models for each customer service channel, to produce weekly forecasts for every team.
* Foster and develop global executive stakeholder relationships to ensure all markets and regions are involved and aligned in the evolution of planning and scheduling.
* Develop and deliver on roadmaps of increasing sophistication in planning and scheduling.

Minimum Qualifications:

* BA/BS degree. In lieu of degree, relevant skills or equivalent experience.

Preferred Qualifications:

* Degree in a numerate discipline.
* Experience in managing highly technical teams.
* Experience of implementation, development and management of Planning and Scheduling systems for Customer Operations. Project management skills.
* Experience in databases and querying languages such as SQL.
* Experience with statistical software.
* Strong communication skills with experience of presenting to many different stakeholders.

Apply Now

CV/resume format: PDF (preferred), HTML, Word

Unix System and Applications Administrator - Sydney

Title: Unix System and Applications Administrator - Sydney
Salary: Excellent
Location: Australia
Languages: English
Posted: 23rd May 2012

Unix System and Applications Administrator - Sydney

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Apply now
This position is based in Sydney, Australia.
The area: Operations and IT, Global Infrastructure
When we're not planning and designing our next secret data centre, we focus on selecting, negotiating for and acquiring the space, power and networks to expand Google's global reach. Our team works closely with strategic vendors worldwide to support the growth of Google's products and services and to provide the infrastructure that will take the company to the next level.
The role: Unix System and Applications Administrator
As a Systems Administrator working on Google's critical production applications and infrastructure, your mission will be to ensure Google is always fast, available, scalable and engineered to withstand unparalleled demand.
You will operate and develop systems to run Google services, such as search and YouTube. In addition to owning the production services that will drive the performance and reliability of Google.com to the Internet.
You will partner with global ISPs and Telecos to guarantee the performance and reliability of our critical content serving infrastructure.
Successful candidates for this role will have extensive experience in UNIX Systems Administration and IP networking. Other key skills include analytical and troubleshooting capabilities, solid communication and a desire to tackle the complex problems of scale which are unique to Google.
Responsibilities:

* Provide remote system administration of Unix machines across the globe to ensure the reliability of Google?s content delivery infrastructure.
* Collaborate regularly with partnering ISPs and Telecos to provide technical assistance, remote troubleshooting and IP networking support.
* Perform as part of a global 24x7 network operations team during Sydney?s core hours.
* Work closely with various network and software engineering teams.
* Work in a fast paced environment while insuring the uptime and availability of Google's products.

Minimum Qualifications:

* BS degree in Computer Science or related field. In lieu of degree, 3 years relevant work experience.
* 3 years of industry experience in technical support, professional services, engineering, or systems engineering.
* Hands-on experience implementing, troubleshooting, and supporting Linux/Unix operating system, Internet-based applications, and web servers.

Preferred Qualifications:

* Strong Linux/Unix System Administration skills with understanding of IP network administration.
* Outstanding partner management, follow-through and problem solving skills, resourcefulness, attention to detail, and communication skills, both verbal and written.
* Familiarity with programming/scripting (C , Java, Python, Perl, JavaScript, shell).
* Troubleshooting skills with routing protocols such as BGP are advantageous.

Apply now

Norwegian Speaking Customer Service Specialist

Title: Norwegian Speaking Customer Service Specialist
Salary: Competitive + Generous Shift Allowance & Benefits
Location: United Kingdom, East Anglia, Cambridgeshire, Peterborough
Languages: English, Norwegian
Posted: 9th May 2012

The Customer Service Specialist (CSS) is responsible for providing world class customer service; answering incoming calls and emails within Service Levels; anticipating and responding to the needs of the customer by taking personal ownership for researching, and delivering customer focused tailor made solutions.

The CSS has responsibility for managing own task load by balancing new incoming requests with existing tasks to ensure provision of customer focus and service quality.

Key Accountabilities:

� To deliver effective and tailored solutions to customer enquiries by ensuring quality service is delivered and targets are met
� Shows confidence in dealing with different customer types irrespective of their status, culture or behaviour
� Take responsibility to record all details accurately on Eden, reflecting call back times and availability of suppliers
� Adheres to internal policy and procedures to protect security and quality of output
� Ensure SLA targets are met and language/English line availability is personally owned by effectively demonstrating productive working practice and teamwork
� Share knowledge on travel destinations, special interests, events and suppliers and input these into the Knowledge Database
� Takes responsibility for own development needs, ensuring training and feedback is fully used with development needs shared with line manager

Skill/Technical Competencies:

� Excellent organisational skills; effective and efficient use of time and resources in order to meet all deadlines and deliver quality results
� Ability to effectively communicate �written and verbally � to an excellent standard and excellent interpersonal skills with customers and colleagues
� Ability to effectively and efficiently manage own time
� Proficient technical skills with confidence in Eden CRM, Internet and IT packages such as MS Office Suite or related systems
� Must be proactive and demonstrate initiative; able to reliably accomplish multiple tasks
� Ability to quickly adapt to changing situations, demonstrate flexibility, and take on other duties as assigned.
� Instinctive and consistent focus on quality and accuracy even when under pressure
� Excellent attention to detail

Behavioural Competencies

� Teamwork - Willingly shares resources, knowledge and/or information to support the team
� Developing Self & Others � Takes responsibility for own development needs. Accepts and uses the skills and knowledge provided by training.
� Customer Service � Anticipates and responds to the needs of the customer and takes personal responsibility for delivery customer focused solutions.
� Decision Making � Makes decisions in a timely manner to meet deadlines. Follows pre-set departmental procedures to arrive at the most suitable decision.
� Communication � Presents facts in a logical sequence in both verbal and written communication

Account Manager (Temporary) - Sydney

Title: Account Manager (Temporary) - Sydney
Salary: Excellent
Location: Australia
Languages: English
Posted: 23rd May 2012

Account Manager (Temporary) - Sydney

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

This position is based in Sydney, Australia.
This is a temporary role offered through Randstad.
The area: Advertising Sales
At Google, we organise and change around our users and customers. Google's Sales team embodies that pursuit: We're devoted to finding relevant solutions that meet our clients' changing advertising needs. In that regard, Sales does more than simply make money for our company. Our efforts focus on the ways that Google technology enables the world's biggest advertisers to enjoy immediate and accountable communication with the consumer.
The role: Account Manager (Temporary)
This is a temporary role offered through Randstad. Working as an Account Manager, you will have the opportunity to not only develop prospects and grow revenue for Google's advertising products, but also play a leading role in helping our partners define their strategic direction in the digital marketplace now and going forward.
You'll be managing relationships with some of Australia's largest corporations. As a result you?ll need to be a focused, proactive self-starter, and able to multi-task in a fast-paced environment. Additionally, you're an advisor and consultant, as well as a client advocate within Google. You'll use your analytical skills to grow existing business and support your team with research, market analysis, and other collateral. Above all, you'll be responsible for hitting your revenue targets.
Responsibilities:

* Maximise revenue potential and incremental growth across business portfolio.
* Own and manage relationships across the account portfolio including C-level engagement.
* Prospect, qualify, negotiate, and acquire new advertising business.
* Educate the market on Google and search engine marketing.
* Ensure full compliance to Google standards, policies, and best practices.

Minimum Qualifications:

* Bachelor?s degree. In lieu of degree, 4 years of relevant experience.

Preferred Qualifications:

* Account Management experience.
* Cross-functional understanding of media businesses and operations.
* Excellent business acumen and problem-solving skills
* Ability to deliver results under pressure.

For immediate consideration, please send a text (ASCII) or HTML version of your resume to temporaryjobs@google.com.
Important: The subject field of your email must include Account Manager (Temporary) - Sydney.

German Enterprise Account Manager

Title: German Enterprise Account Manager
Salary: Attractive Salary + Benefits
Location: Ireland, Dublin Region, Dublin, Blanchardstown
Languages: English, German
Posted: 18th May 2012

The Enterprise Account Manager position is a fundamental component of the PayPal Merchant Support team, serving as a primary contact for a portfolio of strategically important clients, including high-profile and high-revenue generating merchants.

As an Enterprise Account Manager, you are the business owner for all operational aspects of the merchant processing relationship and through proactive discussions with the merchant you will help identify opportunities for growth and provide recommendations as to how PayPal may assist in meeting overall profitability objectives for their business. A critical component of the Enterprise Account Manager is remaining up-to-date on industry nuances, so as to best advise their clients in this space.

As owner of the operational relationship you will act as merchant's primary source of contact for PayPal product information and communication on critical operational issues including risk management, fraud issues, negative account actions including limitations, placement of reserves and withdrawal limits.

The Enterprise Account Manager is expected not just to address the issues we see today, but to be forward thinking and look at how we can prevent future issues and position PayPal and the relationship with the merchant for further business growth.

This position has specific targets for increasing PayPal's share of total payment volume with the client either through recommended changes to the existing PayPal account or cross-selling PayPal as a payment and processing alternative for additional business interests owned or controlled by the merchant.

�Maintain industry expertise and advise strategic client base given their unique environments (20%)
�Working with merchants to expand or include the products and feature sets that are most applicable to their business model, industry, selling behaviors, and particular situation. (30%)
�Working directly with merchants on the phone or via email to address and resolve merchant questions, concerns and issues. (30%)
�Working with other departments to address and resolve merchant questions, concerns and issues. (10%)
�Researching and problem solving in order to resolve merchant questions, concerns and issues. (10%)

Competencies:
�Drive for Results
�Negotiating
�Approachability
�Time Management
�Customer Focus
�Business Acumen
�Listening

The above statements are intended to describe the general nature of work being performed within the role. They are not intended to be construed as an exhaustive list of all the responsibilities, duties, and skills required, nor be the entire list of behaviors or expectations for which one may be measured upon within the performance review process. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Additionally, Individuals need to be able to work any shift within a 24 hour period Monday through Sunday.

�Excellent organizational, communication (written and oral), and interpersonal skills.
�Self motivated, target driven independent worker
�Skill in focusing on desired results, determining what is important and urgent, clarifying next steps, and delegating effectively to meet deadlines and achieve desired results.
�Strong Relationship Management Skills
Strong working knowledge of external systems, PC based internet and software applications (The Internet, Microsoft Office - Outlook, Word, Excel).

Russian Content Specialist Position

Title: Russian Content Specialist Position
Salary: Attractive Salary & Benefits
Location: Ireland, Dublin Region, Dublin, Blanchardstown, Dublin 15
Languages: English, Russian
Posted: 18th May 2012

Russian Content Specialist Position

General Summary
The Content Specialist will be responsible for the quality of Customer Support content. The main objective of this role is to ensure that Content - Kana emails, FAQs and Self-Service Content is accurate and culturally appropriate. To achieve this, the Content Specialist will work closely with the Global Content teams, Product support and the in-country teams.

Specific Duties
The responsibilities for this role include:
Modifying or re-writing kana templates (hotkeys) and FAQs to ensure they are:
� Culturally appropriate
� Well-written
� Accurate
� Approved by Compliance/Legal Department

� Translating,updating, writing and implementing new templates to reflect product updates
� Updating, writing and implementing new FAQs to reflect product updates
� Maintaining the Help Center � for example, hiding out-of-date FAQs if necessary
� Acting as the content expert for CS content
� Working closely with Linguists and Content Managers to maintain local language glossaries and style guides
� Researching and analyzing customer behavior and working with Product Support to establish content strategies that will improve the user experience
� Taking an active role in country-specific or European content projects
� Use of project management principles to ensure deliverables are met
� Supporting the in-country business unit�s initiatives
� Getting involved in website bug spotting/fixing (QA)
� Support Content development for self-service programs e.g. Virtual Agent, Contact Us
� Any additional tasks or project support as required

Education and/or Relevant Experience:
� Fluent Russian and English language essential, a 3rd EU language desirable
� Excellent translation, writing and editing skills
� BS/BA in languages or related field
� Ability to work within tight and often-changing deadlines
� Ability to work with and communicate effectively to diverse individuals
� Strong organizational and project management skills
� Sound knowledge of the PayPal product

� Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club
� Annual Family Day Barbeque

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

Sales Intern - Taipei

Title: Sales Intern - Taipei
Salary: Excellent
Location: Taiwan
Languages: English
Posted: 23rd May 2012

Sales Intern - Taipei

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

This position is based in Taipei, Taiwan.
The area: Large Customer Sales
The regional Large Customer Sales (LCS) teams partner closely with our major advertising clients and agencies to develop digital solutions that build our clients' businesses and brands. We are in a unique and exciting position to shape how marketing and business is conducted in the digital age. We generate revenue from across Google's broad range of solutions, from Google AdWords, to YouTube, to Mobile, that help our customers connect instantly and seamlessly with their audiences and get the most out of the web.
The role: Sales Intern
As a Summer Intern, you will work on projects that tackle some of the most cutting-edge business challenges across industries. For internships, we hire first into the LCS organisation and then work with successful candidates to find project groups that match their skills and interests.These projects will need a range of skills and competencies including: Strategy Business Development Sales Advertising Analytics and Research Digital Media Project Management
Responsibilities:

* Relentlessly bring innovation to the LCS team through the ingenious use of data and technology
* Support account operation and brainstorm account strategies
* Collect and organize the data to make it resourceful and helpful for the team
* Understand how to visualise data to tell compelling stories and strategies that can be actionable by sales management
* Be a self starter & team player. Develop own vision and opinions whilst working as part of a team

Minimum Qualifications:

* Be currently enrolled in an undergraduate or graduate program

Preferred Qualifications:

* Leadership role at university and/or external associations
* Analytical expertise, comfortable managing large datasets
* Excellent communication skills with the ability to work with a wide variety of departments
* Proficiency in both Chinese and English

| View job cart

AV Deployment Engineer - London

Title: AV Deployment Engineer - London
Salary: Excellent
Location: United Kingdom, London
Languages: English
Posted: 20th May 2012

AV Deployment Engineer - London

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Add to job cart

This position is based in London, UK.
The area: Technology Infrastructure
Behind everything our users see online is the architecture built by the Technology Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We're always on call to keep our networks up and running, ensuring our users have the best and fastest experience possible.
The role: AV Deployment Engineer
As an AV Deployment Engineer, you will play a key role in designing and installing cutting edge audio and video technologies globally for Google, including, but not limited to video conferencing (VC). AV Deployment Engineers have a strong foundation in Information Technology and AV/VC infrastructure, a track record of designing, implementing and deploying AV and VC solutions. You will be involved in the deployment management of overall internal AV/VC technology and in improving the quality of the existing and future AV/VC systems used globally at Google. You will advance state of the art AV/VC systems by improving the quality of existing AV/VC integrations, developing next generation AV and VC integrated solutions with cutting edge technologies, and engaging in various other activities in an effort to innovate and enhance reliability, functionality, and quality of AV/VC systems for Google.
Responsibilities:

* Own a portfolio of Google AV office projects from specification and design through to completion.
* Collaborate with peers, end users, managers, internal and external partners to deliver superb AV solutions.
* Develop and monitor project schedules and timelines to identify and meet critical milestones.
* Contribute to the R&D of next-gen AV solutions.
* Troubleshoot and resolve AV system issues.

Minimum Qualifications:

* BA/BS degree in a technical field (In lieu of degree, relevant skills or equivalent experience).
* Experience troubleshooting AV, VC, networking and computer systems (Linux/Mac).
* AV design and project management experience.

Preferred Qualifications:

* AV/VC design experience in large organisations and demonstrable AV/VC knowledge and skills.
* Proven high quality time management and project management skills.
* Demonstrable leadership and organizational skills.
* Effortless ability to use cloud-based user productivity systems (gmail, video, hangouts, docs, sites, etc) and AV hardware and software, including AV testing equipment.
* Strong interest in AV/VC technology, open standards and open source.

Add to job cart

CV/resume format: PDF (preferred), HTML, Word

Spanish Speaking At-Home Chat Representative

Title: Spanish Speaking At-Home Chat Representative
Salary: Competitive
Location: Ireland, Dublin Region, Dublin, or Leinster
Languages: English, Spanish
Posted: 30th Apr 2012

At Apple, we believe that hard work, creativity, and innovation fuel the ultimate customer experience. We believe each customer interaction is an opportunity to delight, engage, and inspire � and we can make big impacts with our customers through home-based Chat support. Building this environment starts with YOU!

The Worldwide Apple Online Store Sales team is looking for self-starter, motivated, and tech-savvy individuals who would excel working from home to offer Apple customers an unparalleled product consultation over Chat.

At-Home Chat Representatives will:

� Be self-starters who are comfortable in an environment remote from co-workers and managers; Excel working with autonomy;
� Be passionate about Apple products and it�s unique company culture;
� Demonstrate Apple products and accessories to customers through Chat;
� Provide consultative lifestyle solutions to customers based on their needs;
� Be comfortable in a home-based, results orientated environment where performance and results are monitored, recorded, and assessed remotely;
� Can translate �techno-speak� in to non-tech speak and communicate this through a Chat Platform.

Desired Qualities, Behaviors, and Skills:

� Self-starter;
� Ability to work and make decisions with minimal supervision;
� Proficient typing skills;
� Comfortable working with ambiguity;
� Strong organizational skills;
� Team player;
� Experience with a PC as well as a Mac;
� Able to troubleshoot basic issues related to home-office.

Is being an At-Home Chat Representative a great fit for you? Consider the following questions:

1. Do you have a flexible schedule, including the ability to work nights and weekends?
2. Do you live near Dublin or within a one-hour commute of Dublin?
3. Do you have a private workspace in your house with a door, where ambient noise can be minimized during work hours?
4. Do you have a workspace with a desk and chair? Does this workspace allow for the proper installation of technical equipment?
5. Do you have, or are you able to get, high-speed internet service meeting minimum bandwidth requirements of 5mbps downstream and 1mbp upstream? (monthly allowance provided by Apple)

Education and Experience:

� Degree preferred plus 1-2 years proven experience in a sales or customer service environment;
� �Gets� technology and ideally have hands-on knowledge of Apple products, applications and services;
� Professional verbal and written communication skills;
� Fluency in Spanish and English.

French Inside Sales Representative

Title: French Inside Sales Representative
Salary: Negotiable/DOE
Location: Ireland, South-West, Cork, Cork
Languages: English, French
Posted: 24th Apr 2012

Inside Sales Representative

We are actively recruiting for experienced French Speaking Inside Sales Representatives to join our expanding Inside Sales Team.

As part of our 2012 growth strategy the EMC Inside Sales Team will expand its operations in Cork and as a result is seeking out the top IT Sales talent currently in the market.

The main aim of the Inside Sales Representative is to manage and drive business (both existing and new) in their assigned territory by working through the channel (a 3rd party reseller for EMC)

The Inside Sales function is responsible for generating incremental business and growing/up selling an installed based portfolio of data storage products & services in a challenging, exciting and growing IT new market. You will be an office based Sales Representative offering Information Management Solutions and Services through local partners.

What are the Business Objectives of Inside Sales?
To ensure own and team�s sales targets/objectives are achieved by selling EMC�s products and services to new clients

Responsibilities of an Inside Sales Representative:
� Drive revenues through the channel
� Ensure sales targets/objectives are achieved quarterly and annually
� Generate and develop new business through the channel
� Continuously improve the buying experience for our customers
� Account Managing a portfolio of clients and close liaison with the field / channel
� Attend meetings in country when required and travel to partner events
� Drive process improvement

Skills Required for Inside Sales Representative:
� Fluent English language speaker
� Proven Sales experience in the IT Industry
� Previous experience in an Inside Sales environment desirable
� Ability to handle constructive and critical customer feedback and implement ideas for process improvement
� Excellent communication skills both written and verbal at all levels
� �Can Do� / �Winner� attitude essential with a hunger and drive to succeed.

The rewards for YOU:
� Career Development � broad range of career paths available to you through 28 different business units.
� Continuous Training one to one coaching sessions with the coaching team and your manager
� Ability to interact with other EMC Sales Divisions ( RSA, VMware, Greenplum)
� Ability to work with Fortune 500 companies through Third party organisations e.g. suppliers other technical groups
� Excellent base salary with the ability to earn excellent commission by working with one of the world�s best product portfolios
� Benefits including permanent health insurance, pension, subsidized canteen, free parking and a private bus running from Cork City for all EMC employees to name but a few!

Principal Software Developer (Dbase/ Java)

Title: Principal Software Developer (Dbase/ Java)
Salary: Will be discussed at the final interview.
Location: Ireland, Dublin Region, Dublin
Languages: English
Posted: 9th May 2012

Oracle is looking for an experienced Lead Software Developer, who is interested in using the latest technologies to develop cutting-edge Enterprise solutions.

Position Description:
The successful candidate will be joining an existing dynamic development team based in Dublin and Prague, which is part of the European Development Centre at Oracle.

This team is responsible for building Oracle�s content lifecycle services Platform. This enterprise platform is mission critical as it centrally manages the processing and integrated workflow for the entire Oracle Product stack.

You will be expected to play a leading role in developing the next generation of a world-class suite of services using the latest tools, technology and architecture. You will be familiar with the latest technology trends and products and will be expected design & deliver on proposals you make to Customers and Senior Management.

You will be responsible for designing, developing, testing and delivering product, written using technologies including: RDBMS, J2EE, SOA, Web Services and ADF all while leveraging the latest Oracle technology stack & tools.

The successful candidate should be able to demonstrate a proven track record in leading development of large-scale enterprise applications, and have a structured approach to development.

Qualifications / experience:
Although not definitive, the ideal candidate will typically have the following:

Computer Science, Engineering or equivalent degree.
A minimum of 10 years experience in a software engineering role
Expert knowledge of Oracle Database Design/Management/ Tuning
Expert knowledge of SQL, PL/SQL, and JDBC
Expert knowledge of Java programming and web technologies, including J2EE design patterns
Expert understanding of XML and associated XML technologies
Strong understanding of UNIX / Linux operating systems
Proven experience developing, delivering & supporting SaaS / Cloud applications
Proven record presenting on technical topics, problems and solutions to a technical and non-technical Customer base, including Exec Management
Must have played a lead role in designing and developing at least three substantial pieces of software, on time and to a high degree of quality
Extensive experience across the full software development lifecycle is essential: business/systems analysis; requirements gathering; functional specification authoring; development; testing; delivery and deployment.
The ideal candidate would also have experience with the following:

Oracle Technology stack
Java Certification
Architecture Certification (TOGAF or similar)
SCRUM / XP (or other Agile) development experience
A history of associated technology Patents a distinct advantage
High comfort level interacting with and delivering solutions to a diverse Organisation and Customer base

Personal Abilities:

Self driven and self motivated
Critical thinking and decision making skills
Excellent written and oral communication skills
Confident presenter of concepts / ideas / solutions
The ability to influence with well developed persuasive arguments
An ability to work under pressure and meet deadline requirements complimenting a proactive and flexible approach with a resilient and results - orientated nature
Possessing exceptional interpersonal and communication skills

As part of Oracle�s employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).

Sales Account Executive - SMB Portuguese/Spanish Territory at Gartner UK

Title: Sales Account Executive - SMB Portuguese/Spanish Territory at Gartner UK
Salary: competitive basic + uncapped commissions, bonuses and company benefits
Location: United Kingdom, London, West London, TW20 9AW
Languages: English, Portuguese, Spanish
Posted: 15th May 2012

Gartner, Inc. (NYSE: IT) is the world's leading information technology research and advisory company. We deliver the technology-related insight necessary for our clients to make the right decisions, every day. From CIOs and senior IT leaders in corporations and government agencies, to business leaders in high-tech and telecom enterprises and professional services firms, to technology investors, we are the valuable partner to 60,000 clients in 11,600 distinct organizations. Through the resources of Gartner Research, Gartner Executive Programs, Gartner Consulting and Gartner Events, we work with every client to research, analyze and interpret the business of IT within the context of their individual role. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, U.S.A., and has 4,600 associates, including 1,250 research analysts and consultants, and clients in 80 countries.

GARTNER�s Top Class SMB EMEA Organisation are constantly looking for Top Sales Talent. Driven, goal�oriented people who seek unlimited learning and earning potential and want to align their sales career with a world class Technology Advisory Company.

Requirements

� High curiosity and ability to learn quickly; feedback-seeking
� Highly motivated; achievement-driven and goal-driven
� Can-do attitude even in the most challenging situations; competitive
� Highly confident; recovers quickly from setbacks
� Prefers to work independently and as an entrepreneur
� Interest/experience in technology industry
� Prior successful sales/business experience preferred
� Strong communication skills
� Strong organizational skills
� High level of professionalism
� Fluent in English and (Protuguese and/or Spanish)

The Small and Medium Business (SMB) Division at Gartner is largely comprised of Sales Account Managers who serve small and midsize clients and prospects across their country. AM�s manage a set of �named accounts� / territories and are responsible for all aspects of retaining and growing these existing client relationships with C-level executives, but also forecast monthly business and overachieve quotas.

Salary and Benefits Information:
� Competitive base salary, uncapped commissions + Benefits
� Winner�s Circle award - annual all-expense paid luxury trip to such locations as: Italy, New Zealand, South Africa and Hawaii.
� 8 week training program

If you have a desire to join the center of excellence in Gartner Relationship Management where even the most ambitious personal goals can be realized with unlimited learning and earning opportunities, then Gartner SMB is the place to start or accelerate your career.

Associate Technical Program Manager, Global Network Acquisition - London

Title: Associate Technical Program Manager, Global Network Acquisition - London
Salary: Excellent
Location: United Kingdom, London
Languages: English
Posted: 20th May 2012

Associate Technical Program Manager, Global Network Acquisition - London

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Add to job cart
This position is based in London, UK.
The area: Engineering and Operations
Google is and always will be an engineering company. We hire people with a broad set of technical skills who are ready to tackle some of technology's greatest challenges and make an impact on millions, if not billions, of users. At Google, engineers not only revolutionize search, they routinely work on massive scalability and storage solutions, large-scale applications and entirely new platforms for developers around the world. From AdWords to Chrome, Android to YouTube, Social to Local, Google engineers are changing the world one technological achievement after another.
The role: Associate Technical Program Manager, Global Network Acquisition
Google's projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers.
Using your technical and leadership expertise, you run Engineering-focused projects that are well-defined under supervision.
Responsibilities:

* Place dark fiber, leased line, and colocation orders and/or amendments under existing master agreements, evaluate alternatives and develop cost estimates for project-specific feasibility studies.
* Liaise with internal stakeholders to ensure that projects are scoped properly and handed off seamlessly for overall network deployment.
* Develop and grow relationships with vendors and partners and support network planners and strategic negotiators in their presentations, external meetings, and internal plans.
* Support standard commodity procurement practices and define project scope, goals, and ensure deliverables are met using project tools. Prepare weekly activity reports.
* Create network drawings, fiber route maps, and scope of work documents.

Minimum Qualifications:

* BA/BS in Technology or Science (In lieu of degree, relevant skills or equivalent experience).

Preferred Qualifications:

* Creative, self-starter with excellent business acumen and project management skills and a desire to negotiate with vendors.
* Demonstrable organizational skills, meticulous attention to detail and proven ability to guide others to deliver outstanding results in a timely manner.
* Willingness to travel (up to 30% of the time).
* Experience in telecom networks (IP,WDM,fiber).
* Experience in emerging markets (Eastern Europe, the Middle East, India, Africa).

Add to job cart

CV/resume format: PDF (preferred), HTML, Word

French LMS Direct Consultant

Title: French LMS Direct Consultant
Salary: Competitive
Location: Spain, Andalucía, Málaga
Languages: English, French
Posted: 9th May 2012

French LMS Direct Consultant - Malaga

Oracle Corporation is currently hiring LMS French Direct Consultants to be based in our new LMS Team based in the Oracle Center of Excellence in Malaga.

These new LMS Direct Consultant positions represent excellent opportunities for Talented and motivated individuals to progress and develop their career with The World's Largest Enterprise Technology company - Oracle Corporation.

Oracle's Global License Management Services (LMS) organization is focused on promoting the management, governance, and awareness of the proper use and distribution for Oracle solutions. LMS offers a range of value-added services to address customers� license management needs that are transparent and consultative, based on proven processes and expert licensing capability.

The main role of an LMS Direct Consultant is to establish all necessary facts to help the customer understand how the Oracle Software needs to be correctly licensed for his specific infrastructure and software usage. The goal is that our Customers use our Software within the granted license rights at any given time. The LMS Direct Consultant will work closely with the Oracle Direct Sales Organization and the LMS Field Teams establishing strategic relationships and through entrepreneurship support and drive the success of this new team.

Responsibilities:

- Acting as a consultant in Oracle License Management and compliance domains for customers and partners
- Work closely with customers / partners and identify the key people to work with and need commitment from
Persuasively articulates clear and concise messages to both internal and external parties, both verbally and written, while anticipating reactions and probing for a deeper understanding of underlying issues in order to progress the customer analysis
- Understand Oracle Business Practices, contracts and license policies
- Build working knowledge of LMS technical tools and processes
- Activities may include: reporting on LMS results and successes, recommending areas of improvement, recording, documenting and analyzing the data gathered, producing formal written review reports
- Establishes a cross-functional network of contacts within Oracle Direct and LMS to progress internal projects.
- Supports a dynamic multi-cultural team environment that is receptive to change and initiates improvement programs continuously
- Work closely and proactively with the LMS Field team on the assigned territories in all project phases.
- Establishing the usage of Oracle products by the customers using the relevant analytical tools and license metrics.

Oracle - Like no one else:

A challenging job in a positive atmosphere within an international organization with a dynamic team
The opportunity to influence your job and your workplace and to become part of a innovative business unit
A compensation package that is aligned with your qualifications and includes an employee benefits scheme
Considerable investment in employees and their career development (including intensive Foundation Training course, IT, product, and personal skills development training)

Challenging, dynamic and fun working environment

(As part of Oracle�s employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).

Oracle Applications Business Development Consultant � Swiss Market

Title: Oracle Applications Business Development Consultant � Swiss Market
Salary: Undisclosed
Location: Ireland, Dublin Region, Dublin
Languages: English, German, Swiss German
Posted: 9th May 2012

OracleDirect is our sales operations centre representing 25 countries across Europe, the Middle East and Africa. In a truly multicultural environment, 350 talented professionals from throughout Europe interact in 20 different languages with current and future Oracle customers using latest Internet technologies.

The Business Development Consultant will be responsible for generating new business through outbound calling to sell Oracle Technology Solutions to new and existing customers across the enterprise and mid-market spaces.

This role requires a high level of motivation as well as strong sales skills. The successful Business Development Consultant is offered excellent career progression after a period of continuous target achievement, learning and development.

Responsibilities
� Demand generation through outbound calls (Activities associated with outbound calling include pre-call account investigation, account mapping, contact identification, pains / needs discovery, and solution matching)
� Identify new sales opportunities and create a business pipeline - Pipeline creation should consistently meet or exceed agreed targets
� Contribute individually to the Team targets, achieving a high level of customer satisfaction and quality lead generation
� Demonstrate a professional customer centric approach during all customer interactions.
� Qualify customer enquiries and conversations through Instant chat, emails, inbound and outbound campaigns

Personal skills and qualifications
� Excellent verbal and written communication skills essential
� Fluency in English (+ strong business English) is required
� Fluency in German + French OR Swiss German is essential
� Bachelor Degree in Business or IT related discipline is preferred (Alternatively, 2 years min of relevant commercial experienced is required)
� High level of energy, drive, enthusiasm and commitment
� Previous experience in Outbound Sales or Lead Generation role is an advantage
� Ability to self-manage, with strong organizational and planning skills
� Self- motivated to continuously expand personal and professional knowledge
� Ability to work in a high pressured, fast moving and challenging environment with a strong desire to work in sales

What we offer
� This position is based in our Dublin office
� Competitive Salary and Flexible Benefits package tailored to suit your personal lifestyle.
� Excellent Training + Development including 3 week Intensive Foundation Course.
� Opportunity to work with some of the most talented individuals within the sales field.
� Access to our sports and social club, subsidised Restaurants and an onsite Gym!

Stay Connected:
Facebook
Experienced
YouTube
Twitter
OracleMix
Graduates

Is part of Oracle�s employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable)

Please note that due to high volume of applications we are only able to contact candidates with the suitable skills and relevant experience.

Italian Web Designers / Developers

Title: Italian Web Designers / Developers
Salary: Dependent on Experience
Location: Ireland, South-West, Cork
Languages: English, Italian
Posted: 18th May 2012

This is a fantastic opportunity to work on a new start-up operation. The first of their kind, these positions are new, exciting and innovative!

Part of a global brand in Ad management, you will be a member of a start-up team with fantastic potential to develop your career as the team size grows.

Working with cutting edge tools and products, you will receive 1st class training from the global leaders in Rich Media.

We are interested in speaking to people with varying skill sets and experience and to people who have a genuine passion and want to progress their careers in this industry. Please see below a general guideline of the role responsibilities, further details will be discussed at interview stage.

Responsibilities:
� Develop and maintain relationships with your clients
� Assist with execution including planning, launching, monitoring, analyzing and communicating effective and ineffective areas of a campaign to drive your clients� success
� Establish and sustain a high level of service and quality
� Maintain consistently high client services ratings in concern with others on the team
� Appropriately prioritize your workload and set delivery expectations with clients
� Ability to effectively maintain client expectations and meet key deadlines
� Assist clients via email and phone support to launch rich media campaigns
� Work cross-functionally with the Sales, Production, Quality Assurance, and Product Management teams to provide high calibre customer service to advertisers, website publishers
� Provide recommendations, insight, and guidance to your clients based upon your Rich Media expertise

Requirements:
� At least 1 year of client facing experience with demonstrated creative problem solving approach and strong analytical skills
� Proactive, eager to learn and comfortable in a rapidly changing environment
� Proven ability to balance multiple priorities and strong attention to detail
� Knowledge of Rich Media, XML, Flash concepts, JavaScript preferred
� Knowledge in basic HTML
� Previous experience working with or for an advertising agency a plus
� Must be fluent in English (oral and written) as well as the second European language

French Customer Solutions Agent

Title: French Customer Solutions Agent
Salary: competitive
Location: Ireland, Dublin Region, Dublin
Languages: English, French
Posted: 18th May 2012

French Customer Solutions Agent (PayPal)
Job Location: Dublin, Ireland

Shift
Day

Shift DetailsTBD

Primary Job Responsibilities
As an Agent within Customer Solutions, your primary responsibilities will be assisting our customers and helping to resolve their inquiries. By using the latest in modern communication and technology tools, you will be able to provide our customers with accurate answers to their questions in both a quick and helpful manner. As a frontline representative, you will be the primary point of contact for our customers � it is critical that you help provide them with predictable, compassionate, and timely resolution to their questions and inquiries while maintaining a positive and friendly attitude. An Agent within Customer Solutions exhibits strong communication skills, excels at customer interaction, exhibits creativity and skill in delivering practical solutions, and thrives in a collaborative team environment.

�Answer phone calls, emails, and case work from customers and work to resolve customer queries in real time or pass the information to the most relevant PayPal department so it can be dealt with appropriately.
Tasks involve: Research using the appropriate tools, limiting accounts as appropriate or lifting limits based on appeal, closing out of buyer complaints, tracking customer contacts and logging relevant case related information. (90%)
�Proactively recommend and educate the customer about features and benefits of products in order to improve their satisfaction and deepen their relationship with PayPal. In undertaking this duty you will use Compass and IT systems to recognize the opportunities and transition the call. Deliver on metrics set for offered and accepted opportunities. (5%)
�Provide consistent feedback regarding overall customer satisfaction, tools and processes (5%)

Competencies:
�Customer Focus
�Listening
�Problem Solving
�Composure
�Drive for Results
�Functional / Technical Skills

The above statements are intended to describe the general nature of work being performed within the role. They are not intended to be construed as an exhaustive list of all the responsibilities, duties, and skills required, nor be the entire list of behaviors or expectations for which one may be measured upon within the performance review process. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Additionally, Individuals need to be able to work any shift within a 24 hour period Monday through Sunday.

Job Requirements

�Strong verbal (phone) communication skills utilizing active listening and clearly speaking to customers
�Strong written (email) communication utilizing proper grammar and punctuation
�Ability to work independently while making sound business decisions on case information
�Well developed sense of urgency and follow through
�Ability to multitask multiple systems, screens, and tasks during customer contacts
�Time Management and Adherence to schedules
Ability to learn and adapt to new software technologies
�Strong working knowledge of external systems, PC based internet and software applications (Internet, Microsoft Office - Outlook, Word, Excel).
�Basic Knowledge of internal systems & software (Kana, Intranet, Admin Tools, Attack).

Education
General Education or Equivalent

MTS L2 Engineer

Title: MTS L2 Engineer
Salary: competitive
Location: Ireland, Dublin Region, Dublin
Languages: English
Posted: 18th May 2012

Primary Job Responsibilities

The MTS Level 2 Engineer will serve as a knowledgeable resource to provide short-term and long term technical solutions for developers and end users. The MTS L2 will work with PayPal's Business Units, Marketing, Product Management, Content Writer, Engineer teams and assist with integrations of PayPal's payment processing services. This role will require direct interface with clients and provide guidance and direction in all phases of integration of PayPal's service.

MTS L2 is responsible for providing technical design and code level support to PayPal members. MTS L2 plays an important role in enabling program members to create applications that contribute to increased transaction volume on the PayPal site. MTS L2 also provides important feedback to internal product groups that produce tools and features used by developers. MTS L2 needs to be competent in understanding web-based applications. They will have strong communication and customer interaction skills. They will also be accomplished at problem solving and moving between varied tasks

This position will also require oncall duties in a rotation to include weekend
Specific Duties:

- Provide direct technical support (phone and email) to PayPal merchants integrating PayPal products into their websites.
- Installation and setup of Payment interface and APIs for PayPal merchants
- Work with developers and merchant on integration of PayPal to websites.
- Provide technical consulting on best practices and tools available to integrate PayPal product.
- Provide troubleshooting and support to PayPal merchants integrating the PayPal product.
- Run test scenarios and QA testing for customer integrations.
- Troubleshoot installation issues and ensure a smooth and prompt implementation experience for customers.
- Provides direct technical support to integrated PayPal PayPal merchants. (L1 and L2 duties)
- Identify and troubleshoot merchant technical issues with PayPal merchant tools.
- Communicate fix or workaround for issue to merchant.
- Work with current MTS tools in order to communicate issues to PayPal merchants and to other PayPal departments.
- Identifies, verifies and documents irregularities in PayPal API functionality, including posting appropriate bugs. Manage bug process when appropriate (i.e., Discover, log, and, follow up on bugs and communicate when fixed).
- Monitors PayPal developer message boards to produce summaries of technical issues and post appropriate responses.
- May give presentations on development to audiences of varying sizes.
- Monitors code rollouts for issues effecting developers and/or the developer test environment (MIE).
- Participates in the development of tools, systems and processes aimed at improving product supportability or overall support productivity.

Job Requirements

- BS, Technical degree or equivalent experience
- 1 year of technical support experience or equivalent
- Experience with relational databases preferred
- Experience with web technologies, development languages and environments, including 1 or more of the following: C/C++, Perl, Java, VB, .Net, SQL, MySQL, PHP, Cold Fusion, ASP,Window Servers, Unix/Linux, XML
- Excellent customer handling skills

The applicant should note the shift hrs required and be flexible according to business needs should these change
Relevant Work Authorisation Visa Required

Education
Bachelors Degree or Equivalent

Database Administrator - EU Headquarters

Title: Database Administrator - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: English
Posted: 23rd May 2012

Database Administrator - EU Headquarters

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Apply Now
This position is based in our EU Headquarters in Dublin, Ireland.
The area: Engineering and Operations
Google is and always will be an engineering company. We hire people with a broad set of technical skills who are ready to tackle some of technology's greatest challenges and make an impact on millions, if not billions, of users. At Google, engineers not only revolutionize search, they routinely work on massive scalability and storage solutions, large-scale applications and entirely new platforms for developers around the world. From AdWords to Chrome, Android to YouTube, Social to Local, Google engineers are changing the world one technological achievement after another.
The role: Database Administrator
Database Administrators embrace Google's motto to ensure millions of users can access the world's information without a glitch. As a Database Engineer at Google, you design, implement and maintain our relational database systems for performance and reliability. You are responsible for tuning and configuring our databases as well as building tools and scripts to monitor, troubleshoot and automate our systems. You propose test plans and interface with external groups, developers and application owners to arrive at optimal solutions. Other areas of responsibility include designing and enhancing disaster recovery and backup systems. As you are writing automation for hundreds of machines, pages are serving up in real time, which means that the user has a seamless browsing experience.
Responsibilities:

* Design, architect, and build databases from determining business requirements to planning and deploying test and production systems.
* Perform operational DBA duties. These will include: installation, database upgrades, patching, environment cloning, implementing backup/recovery and monitoring procedures, capacity planning, site failover/switchover.
* Interface with clients, network, hardware and system operations teams to resolve problems with application/database systems.
* Design, implement, and maintain integration with Google technologies.
* Be part of a production support 24x7 rotation.

Minimum Qualifications:

* BS/BA Degree. In lieu of degree, relevant skills or equivalent experience.
* Strong hands-on experience administering commercial large-enterprise Oracle databases: installation/upgrade, database/SQL performance tuning, SQL and PL/SQL development, Dataguard, RAC, ASM, Data Modeling/Design. MySQL, MS SQL experience
* Knowledge of one of the following: Unix/Linux shell scripting, Perl, Python, C/C , Java
* Proficient working with UNIX/Linux platforms with concrete knowledge of system administration/internals

Preferred Qualifications:

* Experience administering any of the following applications: Oracle Applications (e.g. Oracle Financials), Hyperion Essbase/Planning, Hyperion Financial Management (HFM), Oracle SOA Suite
* Strong understanding of relational database architecture concepts

Apply Now

CV/resume format: PDF (preferred), HTML, Word

Technical Solutions Engineer - London

Title: Technical Solutions Engineer - London
Salary: Excellent
Location: United Kingdom, London
Languages: English
Posted: 23rd May 2012

Technical Solutions Engineer - London

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Add to job cart
This position is based in London, UK.
The area: Product & Technical Sales Support
The Product & Technical Sales Support (PTSS) team serves as the primary point of contact for our global Sales, Business Development, and Partnerships teams to support our sales organization across all products. We provide tools so that our sales teams can focus on generating revenue and leverage our strong relationships with Google's Tech teams to enable our sales organization to do multi-solution selling, launch and support new products, and help and engage our users.
The role: Technical Solutions Engineer
At Google, we know that working with millions of advertisers around the globe means there is no one-size-fits-all approach to our partnerships. Our Partner Solutions Organization (PSO) is an array of talented experts across skill sets to match our diverse partners. As a Software Engineer for PSO you deliver innovative technical solutions for Google's partners and our Partnerships team on a broad range of Google products and technologies. You design, code and develop large-scale systems and tools that meet the needs of our global partner network and Google's Partnerships team. As the intermediary between Google's Engineering and Partnerships teams and our partners' technical staff, you are critical in enabling our partners to scale, increase revenue and use Google's technology in innovative ways.
Responsibilities:

* Design, develop and support distributed systems
* Enhance core products to meet the needs of our partners
* Analyze business data to identify and predict market trends
* Advance our monitoring and networking infrastructure

Minimum Qualifications:

* BA/BS degree (In lieu of degree, relevant skills or experience).
* Programming experience in C/C , Java, JavaScript, PHP and/or Perl.

Preferred Qualifications:

* MS in Computer Science.
* 4 years relevant work experience.
* Hands-on experience in UNIX or GNU/Linux systems administration.
* Experience with online advertising and Python.
* Internet and network skills, including HTML, XML/XSLT, HTTP, SSL, TCP/IP.
* Excellent communication, organizational and analytical skills.

Add to job cart

CV/resume format: PDF (preferred), HTML, Word

Hardware Sales Account Manager � Italian Market

Title: Hardware Sales Account Manager � Italian Market
Salary: Competitive
Location: Ireland, Dublin Region, Dublin
Languages: English, Italian
Posted: 9th May 2012

Sun Enterprise Hardware Sales Account Manager � Italian market ( based in Dublin ) @ ORACLE CORPORATION

Oracle Direct is our EMEA Inside sales organisation selling All Oracle Technology products and services. This line of business has grown rapidly in last 10 years from 40 to over 1,000 people and has become the Talent Development Centre for EMEA.

Successful candidates will be offered world class training + structured career development to ensure you reach your maximum potential as a Technology sales professional. Oracle�s Future Business Leaders and Sales Stars are developed from the� Talent Pool� of Oracle Direct, offering unparalleled career opportunities within the Oracle global organisation

We offer you a truly international working environment that is fun, exciting and always challenging.

Responsibilities

- Sells Sun/Oracle Hardware Products and Solutions via the Telephone and Internet
- Manages business pipeline, draws up account/territory management plan
- Maximizes hardware revenue from existing accounts, working in close and active cooperation with Field Sales colleagues and Oracle Partners in the UK territory
- Identifies, qualifies and establishes new accounts
- Works field sales force, partners and Sales programs team to plan and direct sales campaigns
- Assists customers to determine their current and future computing needs by giving them advice on appropriate computing technologies and IT trends
- Proposes products and upgrades
- Organizes and conducts sales presentations/product demonstrations online
- Drives and manages the full sales process

Personal skills and qualifications

- Fluency in Italian and English is essential
- Proven track record in B2B solution sales environment
- Strong grounding in all aspects of professional selling especially
- Self motivated to continuously expand personal professional knowledge
- Professional with good organizational and planning and prioritization skills
- Strong communication and persuasive skills
- Third level education or equivalent experience

What we offer

- Considerable investment in employees and their career development (including intensive Foundation Training course, IT, product, sales and personal skills development training)
- Challenging, dynamic, and fun working environment
- Competitive, performance related salary
- Excellent Flexible Benefits package + Relocation package (if applicable)

So if you have a passion for Technology and are hungry to drive your career forward to the next level with the World's largest Enterprise Technology company - Oracle Corporation, please apply today

Please note that due to high volume of applications we are only able to contact candidates with the suitable skills and relevant experience.

Fall Business Analyst Intern, Commerce Merchant Solutions - Mountain View

Title: Fall Business Analyst Intern, Commerce Merchant Solutions - Mountain View
Salary: Excellent
Location: USA
Languages: English
Posted: 23rd May 2012

Fall Business Analyst Intern, Commerce Merchant Solutions - Mountain View
This position is based in Mountain View, CA.
The area: New Products, Media and Platforms
The New Products, Media and Platforms (NPMP) group is the link between Product and Sales at Google. NPMP helps take product innovations and turns them into client solutions that enable our customers to get the most out of their spend with Google. NPMP team members ensure we have the right commercial strategy for our products and bring product expertise to Sales, enabling front-line Sales partners to sell effectively and quickly. We are passionate about all things digital and want to shape the ever-changing world of online advertising and commerce.
The role: Fall Business Analyst Intern, Commerce Merchant Solutions
The Commerce Merchant Solutions plays a critical operational role in executing and running Google?s new Commerce-related businesses. We work in tandem with Sales, Marketing, and Product Management to provide an excellent production experience for our merchant partners. Our teams are focused on managing the P & L of local markets, executing commerce-related campaigns with local/online and national partners, and producing the editorial/creative assets that get our users to click & purchase and Offer, enjoy redeeming their Offer, and repeat.
A Business Analyst intern will join the team for a 12-week internship from September-December 2012. You will be responsible for providing project management skills, analytical ?horsepower? and business judgment to support strategic and tactical initiatives. The types of projects you will work on will range from development, testing and go-to-market planning of new products, market needs assessment, customer analysis, market sizing, and quantifying a go-to-market strategy that will result in more small, local businesses using our products everyday.
Responsibilities:

* Research and analyze key business drivers, competitive environment, trends and operating metrics.
* Develop and improve local data metrics, customer segmentations, and dashboards.
* Work with cross-functional partners to drive efficiency in business operations through process/system improvements.

Minimum Qualifications:

* Students must be a current sophomore/rising junior enrolled in a 4-year Bachelors program, in any major, at a US University.
* Commitment to working full time throughout the fall semester in Google?s Mountain View, CA office.

Preferred Qualifications:

* Relevant analytical work experience.
* Superior Excel financial modeling skills; proficient PowerPoint skills.

Account Manager, Media Technology Solutions - Sydney

Title: Account Manager, Media Technology Solutions - Sydney
Salary: Excellent
Location: Australia
Languages: English
Posted: 23rd May 2012

Account Manager, Media Technology Solutions - Sydney

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Apply now
This position is based in Sydney, Australia.
The area:Mobile, Media and Platforms
We're betting big on display and mobile search advertising - we see it as our next $10 billion business. The Mobile, Media and Platforms group is pioneering the way, bringing the latest advertising technology to the world's largest marketers, publishers and agencies. We are engineers and sales teams, passionate about all things display, including interactive advertising, mobile search and even the custom-built systems that manage and track these campaigns. We don't just embrace ever-changing world of online advertising, we want to shape it.
The role: Account Manager, Media Technology Solutions
Reach for new revenue-generating heights as a Sales Googler. Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. You leverage your entrepreneurial drive to target, educate and persuade new customers to embrace Google's latest advertising products and technologies. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, understand the details of individual campaigns and persistently explore and uncover the business needs of your key clients. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Responsibilities:

* Work closely with advertisers, media agencies and creative agencies to understand their technology and campaign goals, and provide market leading solutions.
* Partner with the global Agency Solutions team to localise and introduce the array of integrated Google Media technology products to agencies across ad serving, rich media, search and display optimisation.
* Be the public face, evangelist and market educator lead for Media Technology solutions and for our products in ANZ.
* Ensure customer satisfaction and campaign success, by reporting on campaign results when necessary, including creating custom campaign reporting and analysis.
* Provide guidance and be involved in marketing efforts to position our Media Technology solutions and teams as thought leaders, including performing any general research related to specific industry verticals and so on.

Minimum Qualifications:

* BA/BS degree (In lieu of degree, 6 years of relevant experience).

Preferred Qualifications:

* 5 years of experience in sales, marketing or advertising; for candidates with more years of relevant experience, they may be considered for a more senior role.
* Experience in building and managing a digital marketing business in APAC.
* Ability to strategically think and analyse the needs of clients.
* Proven track record of managing multiple deadline oriented projects simultaneously.
* Experience selling search technology to media agencies, working directly with search technologies or working at a search specialist media agency.
* Possess and be able to develop business contacts within the advertising, marketing and digital industries in ANZ.

Apply now

Russian Speaking EA Gaming Agent

Title: Russian Speaking EA Gaming Agent
Salary: £15,500
Location: United Kingdom, Northern Ireland, Belfast, BT1 3LP
Languages: English, German
Posted: 15th May 2012

The person in this position will work in a team environment to support EA�s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner. You may be required to handle English language calls/emails as per business needs.

Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world�s most popular games and game franchises. EA currently supports all major gaming platforms.

Concentrix currently handles enquiries regarding a number of EA products including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children�s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games.

Candidates should...

� Be able to demonstrate a keen interest and passion for gaming
� Be fluent in written and spoken English & Russian
� Have 6 months outstanding customer service experience in a service driven environment
� Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)
� Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Have the ability to multitask, plan and prioritise workload
� Have excellent communication skills both verbal and written
� Demonstrate resilience and ability to work on own initiative
� Demonstrate problem solving and troubleshooting skills
� Demonstrate ownership and accountability to achieve deadlines and targets
� Must have valid permit if necessary to work in the UK

What are the BENEFITS of working for Concentrix?

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

What is the salary?

£7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).
Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

What are the hours of work?

40 Hours per week on a rotational shift pattern from Monday to Friday
9am � 10pm. However, your department�s operational hours are 24/7. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

What is the training like?

Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement. Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation

We have individual relocation advisors within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.
The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.
Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

We look forward to receiving your application soon!

English, French, German Scientists and Engineers - Based Munich, Germany

Title: English, French, German Scientists and Engineers - Based Munich, Germany
Salary: Dependent on Profile
Location: Germany, Bayern, München
Languages: English, French, German
Posted: 18th May 2012

Join Europe�s top scientists and engineers

at the forefront of technology and work as a patent examiner at the European Patent Office.

Our graduate engineers and scientists � drawn from over 30 different European countries � work at the cutting edge of technology, examining the latest inventions in every technical field in order to protect and promote innovation in Europe.

If you have a degree in physics, chemistry, engineering or the natural sciences, and an excellent knowledge of one of the Office�s three official languages (English, French and German) and the ability to understand the other two, you too could be part of our team of patent examiners in Munich, Germany.

To find out more about what it means to be a patent examiner, and for details of our attractive benefits package, visit our recruitment pages today: Click "Apply" to be redirected to our website to make your application today.

Keywords: Engineer Engineering Engineers Chemistry Science scientific scientist scientists

Manager, Online Sales - Gurgaon

Title: Manager, Online Sales - Gurgaon
Salary: Excellent
Location: India
Languages: English, Hindi
Posted: 23rd May 2012

Manager, Online Sales - Gurgaon

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Add to job cart
This position is based in Hyderabad, India or Gurgaon, India.
The area: Online Sales and Operations
The Online Sales and Operations (OSO) team keeps Google growing and profitable. We are dedicated to supporting the company's expanding base of advertisers, publishers and users in more than 40 languages on a global basis, and providing them with the highest levels of service. We are responsible for supporting customers and generating revenue from a broad range of products such as AdWords, AdSense, Gmail and Google Earth. This means that OSO team members need to be proactive, motivated, organized, responsible - and able to work well in a fast-paced, team-oriented environment.
The role: Manager, Online Sales
You will lead a high-performing sales and service team in India serving some advertisers in the fastest growing industry verticals in AdWords North America. You will coach our account teams to use consultative sales skills to understand advertiser needs and deliver measurable solutions. You will use innovative methods to share industry insight and propose product solutions while also employing quantitative abilities to make effective, strategic decisions.
Responsibilities:

* Work closely with our partners in North America to deliver on revenue targets
* Train and coach team within Online Sales to use consultative sales skills and propose marketing solutions
* Develop and implement best practices for client interaction, sales and services for the AdWords product, leading the team in becoming our clients? trusted advisors
* Work closely with the team and clients to deliver solutions that solve our clients? business challenges
* Create revenue strategies, account plans and business processes for dedicated account management

Requirements:

* Masters in business administration or equivalent with strong academic background
* At least 8 years of strong sales management and consultative selling experience
* Experience building relationships with C-level executives
* Strong people management skills
* Ability to drive increasing revenue quarter over quarter and exceed revenue goals
* Strong analytical and problem solving abilities
* Demonstrates diverse cultural understanding and be comfortable working with global teams

Add to job cart

Interaction Designer - Bangalore

Title: Interaction Designer - Bangalore
Salary: Excellent
Location: India
Languages: English, Hindi
Posted: 23rd May 2012

Interaction Designer - Bangalore

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Add to job cart
This position is based in Bangalore, India.
The area: User Experience
We follow a simple but vital premise in the User Experience group: "Focus on the user and all else will follow." We're passionately interested in our users and strive to learn everything we can about their behaviors, attitudes and emotions to help define the products and experiences we create. The User Experience team is a critical driving force behind gathering these insights and then using them to inspire and inform design. We are a multi-disciplinary team of interaction designers, visual designers, user researchers, copywriters and Web developers who collaborate closely with each other and with engineering and product management to create innovative, usable, great-looking products that people love to use.
The role: Interaction Designer
As UI Designer, you'll work closely with engineers and product managers through all stages of the product cycle. Interaction Designers are visual thinkers with a great design sensibility and a strong technical background, and help create products that will be used by millions of people.
You will help define the user experience for one or more of our websites and services. You will help define product strategy and direction, identify requirements, create the user interaction model, workflow, and interface based on a deep understanding of user needs, behaviors, and attitudes.
Responsibilities:

* Collaborate closely with project management, engineering and other user experience functions such as research, visual design and web development.
* Work on complex, ambiguous projects and provide strategic influence on products.

Requirements:

* Bachelors, Masters or post-graduate degree preferred in visual communication, product design, industrial design or information design.
* At least 3 years of experience designing outstanding web-based products for a consumer-oriented website individually or as a key member of a UI team.
* Ability to communicate effectively in a cross-functional product development team and present ideas and designs effectively.
* Expert HTML knowledge, CSS and Javascript knowledge. Photoshop or Fireworks proficiency. Knowledge of cross-browser issues and strategies for designing compatible UI.

Add to job cart

Software Application support with Romanian and Hungarian language

Title: Software Application support with Romanian and Hungarian language
Salary: Relevant to Experience
Location: Czech Republic, Jihomoravsky, Brno, 639 00/ Brno
Languages: English, Hungarian, Romanian
Posted: 15th May 2012

Infosys Technologies Ltd. is one of the largest IT companies in the world. Our services include business and technologies consulting, IT services and business process outsourcing. Currently we are looking for candidates for Software application positions for our international project. This position may require travel for on-site training abroad.

Job responsibilities:

- Provide application support for non-standard software applications
- Communicate with end users in the respective country to clarify problems with applications and resolve them
- Diagnose the issue and escalate to programmers in case of complex application problems
- Facilitate communication between programmers and end users
- Provide translation from local language to English for internal purpose only
- Maintain technical knowledge databases and �How to� queries
- Reporting on local country data on Incidents, Problems, Service requests etc.

Our requirements:

- English on an advanced level
- Good communication skills in combination of these two languages: Romanian and Hungarian
- Technical education (Computer science, Electro engineering) or previous experience in the relevant field
- Knowledge / previous exposure of JAVA or .NET technologies (main technologies for all applications)
- Basic knowledge of databases (such as Oracle, MySQL, MSSQL)
- Understanding of basic OOP principals
- Ability to work in an international team
- Willingness to travel for training to the country according to language specification for 3 � 6 months
- Possibility to work in Czech republic
- Starting date: IMMEDIATELY

We offer:

- Attractive compensation package relevant to experience
- Development possibilities in the international environment
- Excellent training and development opportunities within Infosys

Merchant Risk Mitigation German

Title: Merchant Risk Mitigation German
Salary: Attractive Salary + Benefits
Location: Ireland, Dublin Region, Dublin, Blanchardstown Dublin 15
Languages: English, German
Posted: 18th May 2012

GENERAL SUMMARY

The Merchant Risk Mitigation Specialist will be responsible for reviewing merchant accounts delivered via a queuing system. The Specialist will prioritize accounts based upon risk exposure and perform in depth analysis including a financial review of �at risk� accounts as well as take action on the account in consultation with their Supervisor, other Specialists, and Account Management team as required. The main objectives for the position are to mitigate risk exposure.
The Merchant Risk Mitigation Specialist will be responsible for other duties assigned by the Supervisor or Manager, including special projects, escalations for both account and non-account managed accounts as well as from other internal sources.

SPECIFIC DUTIES

Make recommendations on �non account managed� accounts which ensure merchant and PayPal relationship develops in a safe and structured manner.
Review large amounts of financial data, making informed and innovative solutions to challenges identified that may identify an exposure to PayPal or the merchant
Establish relationships with other Specialists and product leads within the organization to ensure excellent information flow and feedback on process, policy and product changes that will affect merchants.
Provide guidance and assistance to peer employees by answering questions, providing feedback on customer issues, and supporting all areas of Fraud as needed.
Provide feedback to management regarding necessary changes and updates, including policies, upgrades, and customer care issues.
Attend all push and product training and successfully pass all testing.
Answer phone calls or emails as assigned.
Follow written procedures for all sub departments within the Fraud department.

Education

Leaving Certificate or equivalent standard of education. May possess third level certificate, but not essential

Experience

2 years relevant experience (e.g. Credit Risk Analyst).
Be a top performer in the department as measured by the previous performance score of an Exceeds Some or higher is strongly preferred.
Must have a reliable and consistent attendance history.
Customer communication experience (Email & Phone).
Experience working special projects, escalations and other tasks of increasing difficulty as assigned by management with positive results.
Experience presenting information in various business settings using both formal and ad-hoc presentations.
Undergraduate degree may be considered as a portion of the experience requirement listed.

Knowledge, Skills, and Abilities

Ability to perform specialist level work.
Ability to make discretionary decisions based on research. A certain degree of creativity and latitude required.
Proficiency with Advanced ADMIN Tools, Kana Response, Attack, Agent Desktop, and Microsoft Office.
Ability to learn and adapt to new software technologies.
Ability to communicate effectively via telephone by utilizing active listening and clearly speaking to customer.
Ability to communicate effectively via email transmission by utilizing proper grammar and punctuation skills.
Well-developed sense of urgency and follow through.
Ability to develop and maintain professional working relationships with peers, management and external departments.

Benefits
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club
� Annual Family Day Barbeque
� Medical Insurance (VHI)

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

Software Engineering Intern, Fall 2012 - North America Locations

Title: Software Engineering Intern, Fall 2012 - North America Locations
Salary: Excellent
Location: USA
Languages: English
Posted: 20th May 2012

Software Engineering Intern, Fall 2012 - North America Locations
This position is based in Mountain View, CA; New York, NY; Seattle / Kirkland, WA or Waterloo, ON.
The area: Engineer and Operations
Google is and always will be an engineering company. We hire people with a broad set of technical skills who are ready to tackle some of technology's greatest challenges and make an impact on millions, if not billions, of users. At Google, engineers not only revolutionize search, they routinely work on massive scalability and storage solutions, large-scale applications and entirely new platforms for developers around the world. From AdWords to Chrome, Android to YouTube, Social to Local, Google engineers are changing the world one technological achievement after another.
The role: Software Engineering Intern, Fall 2012
Software Engineers at Google are researchers and developers who yearn to create and implement complex computer science solutions. Our engineers develop massively scalable, distributed software systems and also collaborate on multitudes of smaller projects that have universal appeal - which requires research, awareness, interactivity, and asking questions. You build strong competencies in data structures and algorithms, along with a technical fascination for how stuff fits together. You need to have a solid foundation in computer science in order to consistently come up with new ideas as well as strive for a deep understanding of our products and services in order to continually improve upon them. We focus on being a collaborative, global organization consisting of engineers with the highest levels of technical depth, programming skills and a keen eye for quality.
As a Software Engineer, you will work on our core products and services as well as those who support critical functions of our engineering operations. Depending on your background and experience, you will be working in one of the following areas:
Product and Systems Development
Whether it's finding new and innovative ways to advance search quality, building computing platform and networking technologies, automating the indexing of videos, or continuing to refine and scale complex auction systems (just to name a few), you will be developing solutions to some of the most challenging technical problems out there. You will research, conceive and develop software applications to extend and improve on Google's product offerings and collaborate on scalability issues involving access to massive amounts of data and information. Examples of specialist domains: UI development with AJAX and similar technologies, security, embedded systems and mobile apps (Android), developer tools (IDEs, large-scale build systems, compilers).
Engineering Productivity
As a software engineer in the Engineering Productivity organization, you'll use your software design, analysis and programming skills to create innovative automated testsystems. This isn't a job in which you'll simply debug and run test cases, in fact that only scratches the surface. The test team undertakes a broad range of challenges on a daily basis, designing and building intelligent systems that can explore various use cases and scenarios for distributed computing infrastructure. Just imagine trying to design and build an automated testing system for something that's never been done before. There are no text books that can help you learn this, which is why we have some of the best and brightest engineers working in this group.
Site Reliability
Software engineers working in Site Reliability are involved in every facet of Google's production and work on the cutting edge of cloud-based computing. As a member of this elite team you are in the thick of everything involved with keeping Google running, from code-level troubleshooting of traffic anomalies to maintenance of our most cutting edge services; from monitoring and alerts to building new automation infrastructure. Software engineers on this team love to create robust and scalable software that scale to tens of millions of users. You will tackle challenging, novel situations every day, and work with just about every other engineering and operations team to provide services and applications that are quintessentially Google - fast, reliable and accessible to all.
Responsibilities:

* Perform specific responsibilities which vary by project area.

Minimum Qualifications:

* Must be currently enrolled in a full-time degree program and returning to the program after the completion of the program
* BS/MS degree in computer science or related technical field.
* Programming experience in one or more of the following languages: C, C , Java and/or Python.

Preferred Qualifications:

* Experience in systems software or algorithms
* Excellent implementation skills(C , Java, Python).
* Knowledge of UNIX/Linux or Windows environment and API's.
* Familiarity with TCP/IP and network programming.

Online Sales and Operations Manager - Hyderabad

Title: Online Sales and Operations Manager - Hyderabad
Salary: Excellent
Location: India
Languages: English, Hindi
Posted: 23rd May 2012

Online Sales and Operations Manager - Hyderabad

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Add to job cart
This position is based in Gurgaon, India or Hyderabad, India.
The area: SMB Sales and Operations
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
The role: Online Sales and Operations Manager
Reach for new revenue-generating heights as a Sales Googler. Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. You leverage your entrepreneurial drive to target, educate and persuade new customers to embrace Google's latest advertising products and technologies. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, understand the details of individual campaigns and persistently explore and uncover the business needs of your key clients. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
As an Online Sales and Operations Manager, you will contribute to leading a high-performing sales and service team serving Google's advertisers across the world. As a member of a fast-paced sales and support team, you will help to quickly identify and resolve customer concerns and contribute to the growth of our advertiser base. Your objective is to continue to hone your account management and relationship-building skills, supporting some of Google's top advertisers, by providing the best possible service via phone, email or chat. Your specific responsibilities could include supporting, troubleshooting, and managing advertiser accounts, developing compelling advertising solutions for advertisers or developing scalable support solutions for rapid-growth advertising and consumer products
Responsibilities:

* Provide outstanding customer service and sales support to Google's advertisers, publishers and/or users.
* Collaborate with Specialists, Engineers and Product team members on new feature development.
* Implement creative ways to improve our client relationships and increase revenue by upselling and promoting other Google products.
* Provide strategic advice and help solve issues for advertisers by working closely with cross functional and cross geography counterparts.
* Manage a team of Google's highly talented and motivated sales and support associates.

Minimum Qualifications:

* BA/BSc degree. In lieu of education, 4 years of relevant experience.
* 4 years of people management experience.
* Demonstrated critical thinking experience in a consulting, management or corporate role.

Preferred Qualifications:

* MBA.
* Strong interpersonal and relationship-building skills conducive to team development as well as excellent creative written and verbal communication skills.
* Excellent problem-solving and analytical skills and impeccable business judgment, and professional distinction in thought leadership and innovation.
* Passion for search and online advertising and the ability to drive customer satisfaction and revenue through direct and/or scalable sales and support initiatives.

Add to job cart

Customer Solutions Engineer - Sydney

Title: Customer Solutions Engineer - Sydney
Salary: Excellent
Location: Australia
Languages: English
Posted: 23rd May 2012

Customer Solutions Engineer - Sydney

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Apply now
This position is based in Sydney, Australia.
The area: Product and Technical Sales Support
The Product & Technical Sales Support (PTSS) team serves as the primary point of contact for our global Sales, Business Development, and Partnerships teams to support our sales organization across all products. We provide tools so that our sales teams can focus on generating revenue and leverage our strong relationships with Google's Tech teams to enable our sales organization to do multi-solution selling, launch and support new products, and help and engage our users.
The role: Customer Solutions Engineer
As a Customer Solutions Engineer, you'll combine your exceptional communication skills, technical aptitude, and creative thinking to develop value propositions for our products and implement pre-sales presentations to our customers. Working directly with our Sales, Sales Operations, and Engineering teams, you'll be focused on improving the online experience of our clients by providing consulting services on products like AdWords API, YouTube customized brand channels, and other Google technologies for online advertising. Also, you will create and present business arguments and proofs of concept (prototypes) built on various Google APIs and serve as communicator and evangelist of these technologies throughout the region. This means you'll be interacting closely and frequently with our customers on both technical and non-technical levels.
Responsibilities:

* Provide training on Google?s APIs, support implementations and provide consulting services to help clients create successful applications.
* Evangelize the use of Google APIs though events, blog posts and other PR activities.
* Provide technical consulting and propose feasible solutions according to products' Terms and Conditions'.
* Solve customers' business issues with Google technology, brainstorming with the Sales team on technical propositions to enhance customer websites around three vectors: traffic building, user engagement, and conversion capabilities.
* Propose, design, create and present prototypes, demos and proofs of concept to a wide variety of audiences, which include marketing professionals and engineers.

Minimum Qualifications:

* Bachelor's degree in Computer Science or related major. In lieu of degree, 3 years experience in relevant field.
* Technical sales or field sales experience, with strong business knowledge (sales engineering or professional consulting experience).
* Technical background in web technologies such as HTTP, HTML, XML, DNS, and TCP/IP, and experience with web services (SOAP, WSDL, and Apache Axis).
* Application development experience, within UNIX and Windows environments.

Preferred Qualifications:

* Master's degree.
* Excellent coding skills in Java, Python, C , or PHP.
* Working knowledge of relational database administration (MySQL).
* Excellent communication skills in English (written and verbal), proven ability to adapt your presentations to the technical level of the audience, and comfort with presenting technical materials to large groups.

Apply now

Enterprise Account Manager - London

Title: Enterprise Account Manager - London
Salary: Excellent
Location: United Kingdom, London
Languages: English
Posted: 23rd May 2012

Enterprise Account Manager - London

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Add to job cart
This position is based in London, UK.
The area: Enterprise
We've helped over 30 million employees at three million organizations around the world to "go Google."Â� As masters of cloud computing, the Enterprise team helps small and large businesses, educational institutions and government agencies discover the wonders of "the cloud"Â� and work smarter through Google Apps. Our technical and sales teams design and implement solutions for these organizations with custom features, security and support -- all with Google's philosophy of innovation and ease of use in mind.
The role: Enterprise Account Manager, UK
The Enterprise team at Google is on the front lines of helping the globe "go Google."Â� As an Enterprise Direct Sales representative, you evangelize Google tools like Apps, Search and Chrome to leading companies, schools and government agencies. You champion the innovative power of our products to make these large accounts more productive, collaborative and mobile. You bring Google's portfolio into big and small companies around the world, and handling complex customer and stakeholder relationships comes easy to you. With a passion for Google products, you seal the deal and help make the world a more Googley place.
Responsibilities:

* Achieve quarterly sales quotas and generate and qualify all leads and sales opportunities.
* Plan and execute Sales Face-to-Face Meetings with key decision makers in large companies (CIO, COO, CFO, CEO) to create business opportunities and work with the them to get to close the business.
* Engage with Top Partners/System Integrators/Influencers on the assigned territory/vertical markets in order to leverage a business-generation ecosystem.
* Make outbound calls to targeted customers and respond to inbound inquiries from marketing and lead generation programs.
* Keep thorough records of customer interactions and provide quarterly sales projections on a weekly basis.

Minimum Qualifications:

* Bachelor degree. In lieu of degree, relevant skills or equivalent experience.

Preferred Qualifications:

* Master's degree.
* Previous experience selling enterprise software and/or SaaS solutions.
* Proven ability to meet or exceed sales quotas across multiple verticals and industries
* Ability to balance competing priorities and manage several time-sensitive projects/deals with minimal direction in a fast-paced environment.
* Goal oriented, self-motivated.
* Excellent communication and presentation skills, both written and verbal in English

Add to job cart

CV/resume format: PDF (preferred), HTML, Word

Geo Vendor Manager - EU Headquarters

Title: Geo Vendor Manager - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: English
Posted: 23rd May 2012

Geo Vendor Manager - EU Headquarters

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Apply Now
This position is based in our EU Headquarters in Dublin, Ireland.
The area: Business Operations and Strategy, Commerce
The Commerce Merchant Solutions team plays a critical operation role in executing and running Google?s new Commerce related businesses. We work in tandem with Sales and Product Management to provide an excellent experience for our merchant partners. Our culture mirrors that of a small start-up as we?re working to create and scale Google?s next billion dollar businesses. We are a group of high-performing, like-minded team players that thrive on individual autonomy, product mastery and operational excellence.
The role: Geo Vendor Manager
Google?s Geo products play a prominent role in Google and include highly popular products such as Google Maps, Google Earth, Local, Street-View, Sketch-up, Transit, Traffic etc. The Dublin-based Geo Operations team manages an operation to ensure the quality of the Geo content for some of the above products and is critical to meeting Google?s content goals.
As the Operations Program Manager you should be a strong leader who can take charge of a high performing team in the Dublin Geo content operations. Working together with Senior Operations Program Manager you are responsible for leading and motivating large vendor teams and managing complex operations to maintain high quality Geo products. You will work closely with Engineering and Product teams to deliver organizational objectives and projects and manage these across a large global operations team. This is a fast paced, high intensity leadership role. The ideal candidate should be extremely proactive, motivated, organized and responsible. You should be able to share high level product and project vision while employing quantitative abilities to make effective, strategic decisions.
Responsibilities:

* Manage Geo operations for a set of EMEA markets including the setting up and managing of large teams working closely with our vendor partners. Manage Geo operations for a set of EMEA markets including the setting up and managing of large teams working closely with our vendor partners
* Collaborate across offices and multiple stakeholders while managing operations alongside high intensity projects
* Increase effectiveness of staff and tools by recognizing opportunities for development and proactively creating new systems and structures. Work with product and engineering teams to develop and define new or improved tools and/or processes
* Manage risks, anticipate bottlenecks, manage project prioritization, make trade-offs balancing business needs with technical constraints
* Track, report, analyse and drive key performance metrics across the team

Minimum Qualifications:

* BS/BA degree (In lieu of degree, 7 years relevant work experience).
* Project Management experience, ability to define projects and execute within timelines and with multiple stakeholders. Proven ability to deliver projects on time and to budget

Preferred Qualifications:

* Ability to effectively influence and communicate cross-functionally and cross geography with all levels of management within Google and have exceptional verbal and written English communication skills
* Demonstrated operations and people management aptitude with an ability to build, motivate and mentor teams
* Logical thinker, with strong problem solving skills and ability to make trade-offs
* Self starter with ability to effectively operate with flexibility in a fast paced, constantly evolving team environment
* Understanding and penchant for online Geo products / services such as maps, driving directions, local business listings and an understanding of online consumer products

Apply Now

CV/resume format: PDF (preferred), HTML, Word

Product Manager - Bangalore

Title: Product Manager - Bangalore
Salary: Excellent
Location: India
Languages: English, Hindi
Posted: 23rd May 2012

Product Manager - Bangalore

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Add to job cart
This position is based in Bangalore, India.
The area: Product Management
One of the many reasons Google consistently brings innovative, world-changing products to market is because of the collaborative work we do in Product Management. With eyes focused squarely on the future, our team works closely with creative and prolific engineers to help design and develop technologies that improve access to the world's information. We're responsible for guiding products throughout the execution cycle, focusing specifically on analyzing, positioning, packaging, promoting and tailoring our solutions to all the markets where Google does business.
The role: Product Manager
As a Product Manager, you will work with a core team to build world-class products for our users around the world. Your responsibilities will include gathering requirements, helping to define a product vision and strategy and working with world-class engineers to execute it. Among your many attributes, you must be an influential leader who knows that your job doesn't stop with a completed product. You're committed to creating great products, and eager to make things work better.
Responsibilities:

* Understand and analyse user needs, and conduct research on markets and competitors.
* Establish short- and long-term product goals and strategies.
* Build and manage a product roadmap to support our goals and strategies.
* Initiate and prioritise projects within engineering, track product development and develop product launch plans.
* Engage closely with the Engineering team to help determine the best technical implementation methods and reasonable execution schedules.

Requirements:

* BS or MS degree in Computer Science preferred or a related technical field (an MBA or PhD is a plus).
* At least 3 years of product management or product design experience.
* Experience in developing Internet products and technologies.
* Demonstrated experience of developing products from concept to launch.
* Market knowledge of Internet-related industries.
* Ability to build effective working relationships.
* Excellent oral communication, organisational and analytical skills.

Add to job cart

Dutch Pre-Sales Consultant

Title: Dutch Pre-Sales Consultant
Salary: Competitive
Location: Spain, Andalucía, Málaga
Languages: English, Dutch
Posted: 9th May 2012

Oracle Direct is our sales operation representing 25 countries across Europe, the Middle East and Africa. In a truly multicultural environment, 900+ talented professionals from throughout Europe interact in 20 different languages with current and future Oracle customers using the latest internet technologies.

Based in Oracle Direct�s sales operation in Malaga, Spain, this exciting position represents an excellent opportunity for a Talented IT / Technology professional to move their career to the next level with the world�s largest Enterprise Technology company � Oracle Corporation (www.oracle.com).

The successful individual will be offered world-class training and structured career development to ensure you reach your maximum potential as a Technology / IT professional. If you currently work in a Technical / IT environment and have a passion to deliver technology solutions to Enterprise customers, then Oracle Corporation wants to hear from you!

Responsibilities

- Support the sales reps and specialists to identify the best Oracle solution for their customer's business.
- Engage with customers by translating their business needs into appropriate Oracle solutions.
- Present and articulate features and benefits of the Oracle solution.
- Showcase the Oracle product stack using existing solutions and internal development resources.
- Deliver product demonstrations and presentations to customers using the latest web technology.
- Become the technical solution expert for a designated product set.
- Keep abreast of all new products, market trends, future directions and the competition for areas of focus.
- Maintain up-to-date knowledge of Oracle�s product stack and be able to position our solution versus our competitors.
- Ongoing education and training of the sales force on Oracle technologies and solutions.
- Coach sales representatives to identify and create sales opportunities for the broad range of Oracle solutions and assist the sales teams to identify customer upsell opportunities.

Required Skills

- Excellent presentation and communication skills.
- Strong customer orientation.
- Proactive, creative and innovative thinker.
- Willingness to work towards achieving goals in a changing and challenging environment.
- Team player who can motivate and lead.
- Coaching, mentoring and training skills.
- Demonstrated ability to plan tasks and follow-up on actions.
- High degree of personal motivation.
- Desire to stay current with the hardware market and latest technologies

Qualifications

- Fluency in English and Dutch languages
- Degree in Computer Science, Engineering or equivalent.
- Excellent verbal and written communication skills are essential.
- Excellent persuasive skills are essential.
- Proven experience in a technical environment.
- Previous pre-sales experience a distinct advantage but not necessary.
- Experience as a Systems Administrator would be an advantage but not necessary.

So if you have a passion for Technology and are hungry to drive your career forward to the next level with the World's largest Enterprise Technology company - Oracle Corporation, please apply today

Please note that due to high volume of applications we are only able to contact candidates with the suitable skills and relevant experience.

Patent Legal Intern - Mountain View

Title: Patent Legal Intern - Mountain View
Salary: Excellent
Location: USA
Languages: English, Dari
Posted: 22nd May 2012

Patent Legal Intern - Mountain View
This position is based in Mountain View, CA.
The area: Legal
20th century laws don't always solve 21st century problems, and Google Legal crafts innovative approaches for tackling some of the toughest legal challenges of the information age. Whether you're a patent attorney, an intellectual property expert or an engineer headed to law school, Google Legal lets you tackle unanswered legal quandaries and create new precedents. Our innovative services raise challenging questions that demand creative and practical answers. We provide those answers by working at the crossroads of the law and new technology, helping Google build innovative and important products for users around the world.
The role: Patent Legal Intern
As a Patent Intern, you will have the unique opportunity to help develop and implement Google's strategy to protect, defend and capture the value of its patents. Your tasks will be varied and interesting and will include patent-related protection, licensing, dispute resolution, acquisition, deals and policy work. You'll work with an invigorating, inspiring team of innovators and attorneys who are passionate about future technologies and excited about resolving their ensuing legal challenges. You'll also need be fully knowledgeable about Google products and services, and able to talk about them in a clear, concise and engaging manner. You'll be working in a diverse environment where an eagerness to participate collaboratively in wide-ranging legal issues on a global basis is essential.
First year law student (1L) with an excellent undergraduate academic record. Computer Science and/or Electrical Engineering degree strongly preferred. Perform legal research and write legal memos. Update and maintain internal databases, file systems and intranet. Provide support to attorneys. Experience with Patent law desired. USPTO registry.
Responsibilities:

* Determine strategic areas for patenting.
* Negotiate patent related deals including licensing and acquisitions.
* Educate researchers and engineers on patent issues.
* Perform a full range of administrative tasks and correspondence.
* Respond to notice letters.

Minimum Qualifications:

* BA/BS degree (In lieu of degree, relevant skills or equivalent experience).

Preferred Qualifications:

* Excellent analytical skills, with an ability to see both detail and big picture issues.
* Excellent communication and organizational skills.
* Excellent legal analysis and research skills
* Ability to work in a fast-paced, constantly evolving environment

Software Engineering Intern, PhD, Fall 2012 - North America Locations

Title: Software Engineering Intern, PhD, Fall 2012 - North America Locations
Salary: Excellent
Location: USA
Languages: English
Posted: 20th May 2012

Software Engineering Intern, PhD, Fall 2012 - North America Locations
This position is based in Mountain View, CA; New York, NY; Seattle / Kirkland, WA or Waterloo, ON.
The area: Engineer and Operations
Google is and always will be an engineering company. We hire people with a broad set of technical skills who are ready to tackle some of technology's greatest challenges and make an impact on millions, if not billions, of users. At Google, engineers not only revolutionize search, they routinely work on massive scalability and storage solutions, large-scale applications and entirely new platforms for developers around the world. From AdWords to Chrome, Android to YouTube, Social to Local, Google engineers are changing the world one technological achievement after another.
The role: Software Engineering Intern, PhD, Fall 2012
Software Engineers at Google are researchers and developers who yearn to create and implement complex computer science solutions. Our engineers develop massively scalable, distributed software systems and also collaborate on multitudes of smaller projects that have universal appeal - which requires research, awareness, interactivity, and asking questions. You build strong competencies in data structures and algorithms, along with a technical fascination for how stuff fits together. You need to have a solid foundation in computer science in order to consistently come up with new ideas as well as strive for a deep understanding of our products and services in order to continually improve upon them. We focus on being a collaborative, global organization consisting of engineers with the highest levels of technical depth, programming skills and a keen eye for quality.
As a Software Engineer, you will work on our core products and services as well as those who support critical functions of our engineering operations. Depending on your background and experience, you will be working in one of the following areas:
Product and Systems Development
Whether it's finding new and innovative ways to advance search quality, building computing platform and networking technologies, automating the indexing of videos, or continuing to refine and scale complex auction systems (just to name a few), you will be developing solutions to some of the most challenging technical problems out there. You will research, conceive and develop software applications to extend and improve on Google's product offerings and collaborate on scalability issues involving access to massive amounts of data and information. Examples of specialist domains: UI development with AJAX and similar technologies, security, embedded systems and mobile apps (Android), developer tools (IDEs, large-scale build systems, compilers).
Engineering Productivity
As a software engineer in the Engineering Productivity organization, you'll use your software design, analysis and programming skills to create innovative automated testsystems. This isn't a job in which you'll simply debug and run test cases, in fact that only scratches the surface. The test team undertakes a broad range of challenges on a daily basis, designing and building intelligent systems that can explore various use cases and scenarios for distributed computing infrastructure. Just imagine trying to design and build an automated testing system for something that's never been done before. There are no text books that can help you learn this, which is why we have some of the best and brightest engineers working in this group.
Site Reliability
Software engineers working in Site Reliability are involved in every facet of Google's production and work on the cutting edge of cloud-based computing. As a member of this elite team you are in the thick of everything involved with keeping Google running, from code-level troubleshooting of traffic anomalies to maintenance of our most cutting edge services; from monitoring and alerts to building new automation infrastructure. Software engineers on this team love to create robust and scalable software that scale to tens of millions of users. You will tackle challenging, novel situations every day, and work with just about every other engineering and operations team to provide services and applications that are quintessentially Google - fast, reliable and accessible to all.
Responsibilities:

* Perform specific responsibilities which vary by project area

Minimum Qualifications:

* Currently pursuing a PhD in Computer Science or related technical discipline

Preferred Qualifications:

* Must be currently enrolled in a full time degree program and returning to the program after the completion of the internship.
* Experience in systems software or algorithms.
* Excellent impentation skills (C , Python, Java).
* Familiarity with TCP / IP and network programming.
* Knowledge of UNIX/Linux or Windows environments and APIs.

Information Security Engineer - Sydney

Title: Information Security Engineer - Sydney
Salary: Excellent
Location: Australia
Languages: English
Posted: 23rd May 2012

Information Security Engineer - Sydney

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Apply now
This position is based in Sydney, Australia.
The area: Engineering
Simply put, Google engineers make computers do amazing things. Populated by extraordinarily creative, motivated and talented people, our Engineering team gets excited by developing new applications that really make a difference and are used by millions of people. We're driven by Google's mission to organize the world's information and make it universally accessible and useful. If you seek to tackle such challenges as building a highly scalable computing infrastructure, novel storage systems, innovative user experiences or the next big application that will change the world, then this might be a perfect fit for you.
The role: Information Security Engineer
As an Information Security Engineer at Google you will help ensure that our software and infrastructure is designed and implemented to the highest security standards. You will perform security audits, risk analysis, application-level vulnerability testing and security code-reviews on a wide variety of Google products. You will also work closely with other Google Software Engineers to enhance our application security posture. Top candidates will enjoy analyzing software designs and implementations from a security perspective and will be recognized experts at discovering subtle security issues that appear under unexpected threat scenarios.
Responsibilities:

* Perform security code audits and design reviews.
* Develop technical solutions to help mitigate security vulnerabilities.
* Evangelize security and secure coding practices throughout Google.
* Conduct research to identify new attack vectors against Google's products and services.

Requirements:

* BS/MS in Computer Science or equivalent experience.
* Extensive experience in application-level vulnerability testing and code-level security auditing.
* Extensive experience in web application security.
* Significant software development experience in C or Java.
* Strong foundation in and in-depth technical knowledge of security engineering, computer and network security, authentication and security protocols and applied cryptography.
* Excellent interpersonal and communication skills.
* Strong self motivation and orientation toward results.

Apply now

Software Engineer for Oracle VDI Team

Title: Software Engineer for Oracle VDI Team
Salary: Will be discussed at the final interview.
Location: Ireland, Dublin Region, Dublin
Languages: English
Posted: 9th May 2012

Job Summary

Oracle is well positioned in the growing desktop virtualization market with its world class products Sun Ray, Oracle VM VirtualBox, Oracle Secure Global Desktop, and Oracle Virtual Desktop Infrastructure (VDI). These products are very successful in medium to large scale deployments for delivering remote
desktops such as Microsoft Windows, Linux or Solaris to a thin-client enabled workplace.

The candidate (m/f) will be part of an international engineering team responsible for the development and enrichment of existing and new server and storage components for Oracle VDI. The role will be attractive to junior software developers who enjoy working in an environment where they have the
opportunity to learn and continually acquire new skills, delivering to revenue generating products and working with the latest network, server and virtualization technologies. The work environment is very flexible including work from home capabilities, focused on facilitating the best possible work
conditions for a distributed, international operating team of highly skilled software developers.

Job Description

- Based in Dublin, the candidate (m/f) will work within a team of technical engineers located in Ireland, Germany, France and the USA.
- He/she will undertake a role in the design and development of various complex components targeting the administration of virtual desktop delivery services.
- He/She will also be responsible for improvement and maintenance of existing server and networking components. The candidate (m/f) will work closely together with his/her peers in Ireland, Germany, France and the USA. Additionally he/she needs to establish a close work relationship with quality assurance to provide high reliable, performant and scalable server and administration components.

Qualifications and Experience

The candidate (m/f) should have the following experience and qualifications:
- Bachelors or Masters degree in Computer Science / Informatics or related fields
- Good technical skills with initial experience in development of a complex commercial product
- Good analytical skills and detailed understanding of OO design and implementation
- Strong skills developing in Java or other object oriented programming languages
- Development experience with in a UNIX/Linux environment
- Good communication skills, both written and verbal
- Good English skills, again both written and verbal

The following would be an advantage:

- 2-3 years of working experience
- Knowledge in Web 2.0 development platforms and solutions (J2EE, Java servlets, javascript, XML)
- Experience with build management tools (ant, make) and source version control systems (cvs, subversion)
- Scripting skills in a common language like Shell, Perl, Python

As part of Oracle�s employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).

Online Media Associate Intern (Multiple Languages Available) - Wroclaw

Title: Online Media Associate Intern (Multiple Languages Available) - Wroclaw
Salary: Excellent
Location: Poland
Languages: English, French, German, Italian, Russian, Spanish
Posted: 20th May 2012

Online Media Associate Intern (Multiple Languages Available) - Wroclaw
This position is based in Wroclaw, Poland.
This position is available in the following languages: French, German, Italian, Russian and Spanish.
The area: Internship
Being an intern at Google means you will be a fully integrated member of our business team. You will receive ongoing mentorship and training, and will have a mentor assigned to you with whom you?ll work closely to identify project goals and professional development opportunities. In addition, you will participate in a structured program of educational and social activities to ensure you have a productive experience at Google that helps you grow both your personal and professional skills.
The role: Online Media Associate Intern
The Online Media Associate Intern Programme is open to students from all academic disciplines with strong analytical skills to help Google clients and users get the most out of their advertising efforts and our products. With exceptional interpersonal skills, you are strongly interested in client service, project management, and communications. You are also a self-starter who brings a determined, solution-oriented attitude. Your specific responsibilities will depend on the product area, specific department, and on your skills and experience. Many intern roles within this programme do not require technical skills and they could include managing advertiser or publisher accounts, developing compelling advertising solutions for brand advertisers, improving access to relevant information for millions of internet users, analyzing large sets of data, or developing scalable support solutions for rapid-growth consumer products.
Your CV must be submitted in English indicating when you expect to complete your degree (mm/yy). On your CV, please indicate which start date and duration you prefer.
Start date and duration: - Option 1: Summer Internship: Start date towards end of June for a duration of 10-12 weeks. - Option 2: Long-term internship: Start date in January/February or June/July for a duration of 5-6 months.
Responsibilities:

* Provide outstanding customer service to Google's advertisers, publishers, users and/or internal clients.
* Manage and drive specific projects, present results and make recommendations.
* Identify customer problems and develop creative solutions.
* Work collaboratively with your team to improve account performance for new and existing markets/products.
* Identify opportunities to improve Google products, working with Product Management, Marketing, Engineering, and other cross-functional teams to test and implement improvements.

Minimum Qualifications:

* Students with a Bachelors/Masters degree in progress. To be eligible, students need to return to full-time education for at least 3 months after the internship. Priority given to applicants graduating late 2012 or during 2013.

Preferred Qualifications:

* Previous internships in account management, marketing, customer support, sales or consulting.
* Proven ability to manage multiple projects at a time while paying strict attention to detail.
* Strong computer application skills and interest in the Internet industry.
* Excellent written and verbal communication skills in English and in the language of the market you would support.
* Strong analytical skills.
* Demonstrated capacity to lead and motivate others around you.

YouTube Strategic Partner Manager (Arabic) - London

Title: YouTube Strategic Partner Manager (Arabic) - London
Salary: Excellent
Location: United Kingdom, London
Languages: English
Posted: 23rd May 2012

YouTube Strategic Partner Manager (Arabic) - London

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Add to job cart
This position is based in London, UK.
The area: YouTube and Video
The first video posted on YouTube was a 19-second clip called "Me at the Zoo."Â� Today, more than 48 hours of video are uploaded every minute. The YouTube and Video team helps budding filmmakers and musicians build careers, creates products like Google TV and YouTube Live and runs collaborative projects like Life in a Day and the YouTube Symphony Orchestra. We are leading a change in how we entertain, inform and share with one another, whether through cat videos or footage of a revolution in progress.
The role: YouTube Strategic Partner Manager (Arabic)
Google's line of products and services to clients never stops growing. Strategic Partner Managers have the unique opportunity to create a long-lasting relationship with our top partners. You renew existing partnerships, optimize deals and upscale potential opportunities. You cultivate these existing partnerships to make sure they can take full advantage of Google's ever-growing suite of offerings. You possess strong relationship-building skills and are apt to resolve contractual, technical and financial issues with partners in order to best represent our users, products and programs.
Responsibilities:

* Take responsibility for the management and development of YouTube partners.
* Analyze and report on key partner and revenue figures internally and take ownership with the leader of your market.
* Serve as a liaison with partners regarding new product launches and advertising opportunities.
* Drive educational and acquisition programs and events for your market.
* Manage projects across EMEA.

Minimum Qualifications:

* BA/BSc degree. In lieu of degree, relevant skills and experience.

Preferred Qualifications:

* Experience in new business development and media industry knowledge.
* Excellent organizational, analytical, and influencing skills and ability to deliver results under pressure.
* Interest in the media and entertainment industry (Film, TV, Music, Video games).
* Keen interest and background in video creation/editing/production.
* Fluency in English and Arabic, as well as good knowledge and understanding of Arab culture.

Add to job cart

CV/resume format: PDF (preferred), HTML, Word

Software Application support with Polish and Russian language

Title: Software Application support with Polish and Russian language
Salary: Relevant to Experience
Location: Czech Republic, Jihomoravsky, Brno, 639 00/ Brno
Languages: English, Russian, Polish
Posted: 15th May 2012

Infosys Technologies Ltd. is one of the largest IT companies in the world. Our services include business and technologies consulting, IT services and business process outsourcing. Currently we are looking for candidates for Software application positions for our international project. This position may require travel for on-site training abroad.

Job responsibilities:

- Provide application support for non-standard software applications
- Communicate with end users in the respective country to clarify problems with applications and resolve them
- Diagnose the issue and escalate to programmers in case of complex application problems
- Facilitate communication between programmers and end users
- Provide translation from local language to English for internal purpose only
- Maintain technical knowledge databases and �How to� queries
- Reporting on local country data on Incidents, Problems, Service requests etc.

Our requirements:

- English on an advanced level
- Good communication skills in combination of these two languages: Polish and Russian
- Technical education (Computer science, Electro engineering) or previous experience in the relevant field
- Knowledge / previous exposure of JAVA or .NET technologies (main technologies for all applications)
- Basic knowledge of databases (such as Oracle, MySQL, MSSQL)
- Understanding of basic OOP principals
- Ability to work in an international team
- Willingness to travel for training to the country according to language specification for 3 � 6 months
- Possibility to work in Czech republic
- Starting date: IMMEDIATELY

We offer:

- Attractive compensation package relevant to experience
- Development possibilities in the international environment
- Excellent training and development opportunities within Infosys

Underwriting Specialist French

Title: Underwriting Specialist French
Salary: competitive
Location: Ireland, Dublin Region, Dublin
Languages: English, French
Posted: 18th May 2012

Job Requirements

Analyze Merchant requests for a PayPal Business account facility, performing a Credit Risk assessment of the merchant and/or company against established Corporate Credit Risk policies and procedures, including:

-Financial statement analysis

-Merchant business model analysis
Act as main point of contact for all Credit Risk queries, managing and providing ongoing training to Business Units, Sales Teams analysts and other areas of the business maintaining positive relationships and open communication with all departments in the Sales workflow process, supporting business and revenue growth
Perform credit write-up for management review on high risk portfolio accounts or specific regions

Key Skills

Strong analytical skill - must be able to analyze complex data, draw meaningful conclusions, and make holistic business recommendations
Ability to approach problems in a quantitative and qualitative manner
Excellent organizational, communication, and interpersonal skills
Strong negotiating, influencing and facilitation skills
Ability to learn and adapt to new software technologies
Strong working knowledge of external systems, PC based internet and software applications (Internet, Microsoft Office - Outlook, Word, Excel).
Basic Knowledge of internal systems & software (Kana, Intranet, Admin Tools, Attack).
Familiarity with Anti-Money Laundering, and other regulatory compliance requirements for merchants
Familiarity with PayPal and the merchant processing industry, particularly risk and operational processes

Basic Qualifications

A minimum of 3 years of commercial underwriting experience in middle to large markets is desirable
Experience in financial statement analysis, financial modeling and valuation is essential
Experience preparing financial reviews, interpreting financial performance and assessing credit exposure is essential
Direct experience in utilizing analytical skills to identify critical trends
Second Language desirable - German prefered

Education
Certificates or Equivalent

New Business Development Intern - London

Title: New Business Development Intern - London
Salary: Excellent
Location: United Kingdom, London
Languages: English
Posted: 20th May 2012

New Business Development Intern - London
This position is based in London, UK.
The area: New Business Development
At Google, we set ourselves goals we know we can't reach yet. Our New Business Development team works on game-changing ideas, from technological experiments to the expansion of existing businesses into new territories. We're a team of technologists, entrepreneurs and leaders with an eye for what's next, working across Google to develop products and ideas that revolutionize the way people connect with information.
The role: New Business Development Intern
Calling all entrepreneurs--Google's New Business Development team needs deal-makers to drive our next big move. As a New Business Development team member, you're takin' care of business...everyday. You work closely with Google Product, Engineering, Marketing and Partnerships teams on new product initiatives and key strategic relationships. You don't just execute; you're a true thought leader who can clue us into industry trends and key influencers. As our scout out in the field, you run the new deal process from start to finish. You open doors with potential partners, lead exploratory talks with them and then shrewdly weigh your options. After presenting to senior Googler leaders with your convincing recommendations, you also harness your inner negotiator to bring deals to close. Be a part of discovering and shaping Google's boldest ventures.
Start date and duration: ASAP. Duration: Preferably 12 months.
Your CV must be submitted in English indicating when you expect to complete your degree (mm/yy) and your availability.
Responsibilities:

* Research and Evaluate opportunities in e-commerce, mobile and digital media.
* Present recommendations to the management team.
* Help to negotiate and close business deals.

Minimum Qualifications:

* Currently pursuing an MBA.

Preferred Qualifications:

* Experience in Sales, Account Management or Business Development.
* Excellent written and oral communication skills.
* Strong organizational and analytical skills.

Regional Data Center Electrical Engineer - Singapore

Title: Regional Data Center Electrical Engineer - Singapore
Salary: Excellent
Location: Singapore
Languages: English, Mandarin, Malay, Tamil
Posted: 23rd May 2012

Regional Data Center Electrical Engineer - Singapore

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Add to job cart
This position is based in Hong Kong, China; Singapore or Taipei, Taiwan.
The area: Technology Infrastructure
Behind everything our users see online is the architecture built by the Technology Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We're always on call to keep our networks up and running, ensuring our users have the best and fastest experience possible.
The role: Regional Data Center Electrical Engineer
You are a highly motivated Electrical Engineer with demonstrated design and construction experience in the area of complex and mission critical facilities. Your knowledge of large-scale mission critical facility?s electrical infrastructure systems is highly desirable. You are fluent in AutoCAD and some estimating skills which are essential in order to provide design requirements and interfaces between internal customers. Your hands on experience in working within a live data center environment is an advantage.
Responsibilities:

* Define electrical infrastructural system design requirements for the most energy efficient Data Center globally, and define the electrical system design requirements and interfaces to plant electrical infrastructure between the various internal end users and external DC DB team.
* Provide technical input and define optimal electrical interfaces to the various platforms teams to ensure compliance with the electrical infrastructural deployment guidelines and hard limits.
* Provide engineering analysis, conceptual electrical design drawings, and system block diagrams as required as part of the engineering review including the development of installation and acceptance manuals for DC deployment.
* Maintain proficiency and knowledge base related to electrical distribution system design, grounding design, total harmonic distortion definition, fault analysis, circuit protection, arc flash calculations, and system stability study.
* Maintain all DC related electrical system design requirement and interface documents. Manage and comply with the change control process, and perform electrical power system audit, and witness startup and commissioning as required globally.

Minimum Qualifications:

* BS degree (In lieu of degree, 4 years relevant work experience).
* 5 years experience DB environment for fast track mission critical facilities.

Preferred Qualifications:

* Knowledgeable in the compliance requirements of the pertinent codes, regulations, and standards, and experienced in life cycle costing & energy payback studies.
* Need to have strong written and oral communication skills, excellent interpersonal skills, ability to prioritize work efficiently, and good team orientation.
* The ability to understand the various project delivery processes, able to generate conceptual schematic drawings, SOW (scope of work) statements, & budget estimates is preferred.
* Travel Requirements: up to 50% within Asia
* A very Good fundamental understanding of large scale facility electrical infrastructure systems.
* Experienced in design, operational, and commissioning of UPS, switch gear, generators, automatic and static transfer switches, transformers, controls, security monitoring & life safety systems is desirable.

Add to job cart

YouTube Partnerships Intern, Nordic Region - Stockholm

Title: YouTube Partnerships Intern, Nordic Region - Stockholm
Salary: Excellent
Location: Sweden
Languages: English, Swedish
Posted: 20th May 2012

YouTube Partnerships Intern, Nordic Region - Stockholm
This position is based in Stockholm, Sweden.
The area: Internship
Being an intern at Google means you will be a fully integrated member of our business team. You will receive ongoing mentorship and training, and will have a mentor assigned to you with whom you?ll work closely to identify project goals and professional development opportunities. In addition, you will participate in a structured program of educational and social activities to ensure you have a productive experience at Google that helps you grow both your personal and professional skills.
The role: YouTube Partnerships Intern, Nordic Region
As Partner Manager for YouTube, you bring a deep and broad understanding of internet video and user-generated web functionality along with business development and account management experience. You will be responsible for deepening the relationships with rights owners, broadcasters and organizations currently on YouTube as well as exploring new partners. Equally, you will be managing partner?s involvement in other Google products, extending to Google TV and other IP-enabled platforms. You should be comfortable working cross- functionally, have strong analytical abilities and good presentation skills. You will also manage sponsorship, revenue creation and revenue growth with our partners as part of our next generation product implementations. Your CV must be submitted in English indicating when you expect to complete your degree (mm/yy).
Responsibilities:

* Develop and maintain strong direct relationships with top partners in the TV/Music/Sports industry.
* Support new partners through launch process and liaise with YouTube product and technical support teams that may be in other regions.
* Define, analyze and communicate key metrics for management and partners.
* Track partnerships through life cycle.
* Communicate key partner metrics and develop account plans for presentation to YouTube management.

Minimum Qualifications:

* Students with a Bachelors/Masters degree in progress. To be eligible, students need to return to full-time education for at least 3 months after the internship. Priority given to applicants graduating late 2012 or during 2013.

Preferred Qualifications:

* Interest in the Internet and Google's technology and business.
* Demonstrable media experience in business development, client relationship and servicing skills, and consultative selling, with the ability to deliver results under pressure.
* A self-starter, highly motivated, with excellent organizational skills, and must have excellent communication skills both verbal & written.
* Broad understanding of the new media landscape and online video in general, and a desire to learn more.
* Fluency in Swedish and English.

Accounts Executive

Title: Accounts Executive
Salary: Not Disclosed
Location: Ireland, Dublin Region, Dublin
Languages: Arabic, English
Posted: 18th May 2012

Accounts Executive
This role is based in Dubai
Allianz Worldwide Care Profile
Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world?s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries. Allianz Worldwide Care employs 600 staff.
Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its ?Clear to Zero? claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.

Key Responsibilities
Account Management

Maintain and develop relationships with key contacts at assigned clients (incl. brokers) as well as internal department (incl. Sales Managers) and maintain regular communication
Ensure the communication link between client and AWC departments works smoothly or is established
Solve problems and pro-actively establish client satisfaction
Deal with client queries independently and within agreed turnaround time
Host or attend client meetings and visits, if and when required including preparing necessary documentation
Maintain comprehensive client records
Negotiation in conflict situations to achieve a win-win situation
Increase business flows by identifying opportunities for growth from existing clients

Account Renewal

Work with internal departments to successfully negotiate and renew assigned account portfolio
Issue renewal documentation within agreed timeframes
Communicate and document all agreements and requirements for the renewal
Pro-actively review account performance with group underwriting

Account Implementation

Assist / Manage the implementation of new business won as required
Liaise with the client and internal departments to successfully on-board the client by taking ownership for the whole process

Sales Support

Assist the Sales Team in winning new business and tenders
Supporting Sales at presentations / site visits and other ad hoc promotions

Experience Required

Minimum of three years work experience in a client focused role within a Financial Services environment
A Bachelors degree or relevant professional qualification
Completion or significant progression towards the Irish Insurance Examinations or equivalent foreign qualification
Strong Knowledge of Microsoft Office (Excel, Word)

Behavioural Competencies

Highly customer-focused and strong service orientation
Strong interpersonal and communicative skills
Ability to effectively communicate both verbally and in writing
Excellent problem solving skills
Highly motivated with a positive attitude and innovative
Ability to work under pressure and meet tight deadlines and service standards
Capable of prioritising work and working on own initiative
Strong organisational, time management and administrative skills
Excellent Team Player

The successful candidate will have the opportunity to work in growing multicultural company committed to empowering its employees and furthering their development. A competitive remuneration and benefits package is offered, including healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club and support for professional studies
To learn more about us please visit
www.allianzworldwidecare.com/movie
Allianz Worldwide Care is an Equal Opportunities Employer
Allianz Worldwide Care does not require the assistance of Recruitment Agencies

Software Engineer (New Grad) - Sydney

Title: Software Engineer (New Grad) - Sydney
Salary: Excellent
Location: Australia
Languages: English
Posted: 23rd May 2012

Software Engineer (New Grad) - Sydney

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Apply now
This position is based in Sydney, Australia.
The area: Software Engineering
Google's software engineers develop the next-generation technologies for which we've become world-renowned. In addition to revolutionising search technology, we use our world-class programming skills to innovate in a number of other areas as well. Our projects include working on advanced information-retrieval algorithms, massive scalability and storage solutions, and large-scale applications that enrich the user experience. We also work extensively on networking systems, advertising systems and complex transaction systems in consumer applications.
The role: Software Engineer (New Grad)
Software Engineers at Google are developers who yearn to create and implement full product lifecycles ? not just code solutions. This means you need to have a solid foundation in computer science, you consistently come up with new ideas and you would naturally strive for a deep understanding of your products in order to be able to continually improve upon them. With the bigger picture in mind, you will seek to code elegant systems. Our teams develop massively scalable, distributed software systems and also collaborate on multitudes of smaller projects that have universal appeal ? which requires research, awareness, interactivity and asking questions. You bring strong competencies in data structures and algorithms, along with a technical fascination for how stuff fits together. You're motivated to experiment and take chances in order to make a difference in your field, unafraid to stand up for your ideas and eager to embrace change.

Responsibilities:

* Research, conceive and develop software applications to extend and improve on Google's product offering.
* Contribute to a wide variety of projects utilising natural language processing, artificial intelligence, data compression, machine learning and search technologies.
* Collaborate on scalability issues involving access to massive amounts of data and information.
* Solve all problems that come your way.

Requirements:

* BSc or MSc degree (a PhD is a plus).
* Experience with UNIX/Linux or Windows environments, distributed systems, machine learning, information retrieval and TCP/IP.
* Extensive experience programming in C, C , Java and/or Python.
* Experience in network programming and/or developing/designing large software systems.

Apply now

German Fraud Agent

Title: German Fraud Agent
Salary: Attractive & Benefits
Location: Ireland, Dublin Region, Dublin, Blanchardstown Dublin 15
Languages: English, German
Posted: 18th May 2012

Primary Job Responsibilities

Merchant Fraud Agents are required to work through a number of pre-determined fraud queues to identify potentially fraudulent accounts and place all appropriate restrictions. Other investigations including validation using a number of sources such as banks, credit card issuers, PayPal, eBay feedback, phone matches, IP Search, various websites, etc. Finally, a variety of documentation may be reviewed including: credit card statements, bank account statements and customer response, etc, in order to determine the legitimacy of the account and account holder.

Specific duties to investigate accounts delivered to agent through fraud queues in Admin Tools for possible fraudulent activity.
Effectively identify problems and issues by performing relevant research using the appropriate tools.

Analyze account history and trends to take appropriate action on accounts.

Job Requirements

Knowledge, skills, abilities, experience, and education required to perform job.
Demonstrated initiative and well developed sense of urgency and follow through.
Ability to work independently and practice sound judgment.

Ability to make discretionary decisions based on research.

A certain degree of creativity and latitude is required.
Leadership and time management skills.
Excellent communication skills, both written and oral.

Ability to help customer understand and navigate the PayPal site & product.
Demonstrate patience and a customer centric, professional approach over the phone and in writing. Capable of achieving quantitative and qualitative goals.

Competent using: Admin Tools, ATTACK, EuroKana, Aspect phone system, PDA, Kronos, MS Outlook,Excel, Word, and PowerPoint.

Ability to escalate appropriately to Fraud Investigations.

Fluency in English & German.

Applicants to this role should fulfill the following criteria to apply:

� The applicant should have actively engaged with their supervisor prior to the submission of their application.

� The candidate should agree with the Supervisor that their skills are relevant for the role.

� The applicant should not be on a disciplinary/PIP at the time of application.

� The applicant should be in their current role for 6 months.

� The applicant should have an IPPR of �Meets� or above in their most recent performance appraisal.

� Relevant Work Authorization Visa Required.

Education
Diploma or Educational Equivalent

Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club (Tag Rugby teams, staff nights out, annual staff parties etc)
� Annual Family Day Barbeque

Unix Software Development Engineer

Title: Unix Software Development Engineer
Salary: Negotiable
Location: Ireland, Dublin Region, Dublin, Dublin 3
Languages: English
Posted: 9th May 2012

An opportunity to join Oracle in Dublin, Ireland

Unix Software Development Engineer
Business Area: Product Development

Description:

A software engineer is required by the Solaris development team in Dublin. The responsibilities of this team include the development of functionality for the Solaris Install, plus a recently added charter around mapping customer needs to the technology within the Solaris OS. This charter will involve the analysis of market needs and development of solutions to address those needs.

RESPONSIBILITIES:

Responsibilities include: design and specification creation, implementation, troubleshooting and resolution of defects, development of automated unit tests; documentation support, communicating progress on an ongoing basis to engineering, test teams & management. As part of the Solaris development team, the successful candidate will: * Development of new technology to support the Solaris Install infrastructure * Become familiar with how to translate customer needs into solutions using Solaris technology. * Creation of innovative solutions to customer needs where solutions don't already exist * Performance analysis of various competitive offerings

Qualifications and Special Skills Required:

* A degree or equivalent in an IT related discipline
* 4-6 years experience in a development environment
* A background in Unix development at system level - Solaris, Linux, AIX, HP-UX
* C/C++ Development, Python, Shell scripting
* Solid understanding of system administration, networking, and the software development life-cycle

Desirable:-

* A good understanding of kernel performance and tuning
* A good understanding of latency issues in the network stack
* A good understanding of Real-time operating systems

As part of Oracle�s employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).

http://emeajobs.oracle.com/pls/webdep_www/wd_portal.show_job?p_web_site_id=582&p_web_page_id=78128

Please note that due to high volume of applications we are only able to contact candidates with the suitable skills and relevant experience.

Agency Relationship Manager - Seoul

Title: Agency Relationship Manager - Seoul
Salary: Excellent
Location: South Korea
Languages: English
Posted: 23rd May 2012

Agency Relationship Manager - Seoul

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Add to job cart
This position is based in Seoul, Korea.
The area: Large Customer Sales
The regional Large Customer Sales (LCS) teams partner closely with our major advertising clients and agencies to develop digital solutions that build our clients' businesses and brands. We are in a unique and exciting position to shape how marketing and business is conducted in the digital age. We generate revenue from across Google's broad range of solutions, from Google AdWords, to YouTube, to Mobile, that help our customers connect instantly and seamlessly with their audiences and get the most out of the web.
The role: Agency Relationship Manager
Reach for new revenue-generating heights as a Sales Googler. Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. You leverage your entrepreneurial drive to target, educate and persuade new customers to embrace Google's latest advertising products and technologies. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, understand the details of individual campaigns and persistently explore and uncover the business needs of your key clients. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Responsibilities:

* Evangelize Google within the advertising agency community.
* Collaborate closely with agency and develop partner-building strategies.
* Identify sales and business development opportunities, and keep strong relationships with agency influencers and decision makers.
* Solidify executive relationships and drive revenue growth with target agencies.
* Develop best practices and benchmarking initiatives to optimize agency relationships.

Minimum Qualifications:

* BA/BS degree. In lieu of degree, 7 years relevant work experience

Preferred Qualifications:

* 8 years of work experience in sales. Experience in integrated marketing communication sales or media sales.
* Knowledge of and established relationships within the advertising industry.
* A deep understanding of the industry's issues, a vision for its growth and a commitment to advance Google's forward-looking strategies within the marketplace.
* Balanced and enthusiastic team player dedicated to client service.
* English communication skills preferable.

Add to job cart

Industry Manager, B2B Advertising - London

Title: Industry Manager, B2B Advertising - London
Salary: Excellent
Location: United Kingdom, London
Languages: English
Posted: 23rd May 2012

Industry Manager, B2B Advertising - London

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Add to job cart
This position is based in London, UK.
The area: Large Customer Sales
The regional Large Customer Sales (LCS) teams partner closely with our major advertising clients and agencies to develop digital solutions that build our clients' businesses and brands. We are in a unique and exciting position to shape how marketing and business is conducted in the digital age. We provide consultancy services across Google's broad range of solutions, from Google AdWords, to YouTube, to Mobile, that help our customers connect instantly and seamlessly with their audiences and get the most out of the web.
The role: Industry Manager, B2B Advertisting
Reach for new revenue-generating heights as a Sales Googler. Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. You leverage your entrepreneurial drive to target, educate and persuade new customers to embrace Google's latest advertising products and technologies. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, understand the details of individual campaigns and persistently explore and uncover the business needs of your key clients. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Responsibilities:

* Develop strong relationships with clients and their marketing services agencies.
* Analyse data, trends, and client performance, develop solid strategic sales plans, and support client teams with strategic pitches and sales presentations.
* Collaborate and consult with major customers with the goal of extending relationships, increasing your client and agency base and optimizing their advertising expenditures.
* Develop case studies of successful campaigns in order to share insights with customers and to serve as an evangelist at targeted events and conferences.
* Champion new product releases, internally and externally.

Minimum Qualifications:

* BA/BSc degree. In lieu of degree, relevant skills or equivalent experience.
* Experience in online sales, business-development and marketing.

Preferred Qualifications:

* Strong knowledge of Google products such as AdWords and AdSense.
* Strong ability to mentor account managers in an effort to drive their performance.
* Strong sales and deal-closing behaviors. Demonstrable experience in business development, client relationship and servicing skills, and consultative selling, with the ability to deliver results under pressure.
* Established network of relationships within the Technology sector.
* Online media experience, with a good understanding of search.

Add to job cart

CV/resume format: PDF (preferred), HTML, Word

Technical Associate, Sales Technical Operations - EU Headquarters

Title: Technical Associate, Sales Technical Operations - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: English
Posted: 23rd May 2012

Technical Associate, Sales Technical Operations - EU Headquarters

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Apply Now
This position is based in our EU Headquarters in Dublin, Ireland.
The area: Large Customer Sales
The regional Large Customer Sales (LCS) teams partner closely with our major advertising clients and agencies to develop digital solutions that build our clients' businesses and brands. We are in a unique and exciting position to shape how marketing and business is conducted in the digital age. We generate revenue from across Google's broad range of solutions, from Google AdWords, to YouTube, to Mobile, that help our customers connect instantly and seamlessly with their audiences and get the most out of the web.
The role: Technical Associate, Sales Technical Operations
Working within our Advertising Operations function, you help the wider Global Advertising & Product Operations team better serve Google's worldwide user base for our AdWords product. This fast-paced sales and support team quickly identifies and resolves customer concerns and contributes to the growth of our programs. You continue to hone your account management and relationship-building skills, supporting some of Google's top advertisers and agencies by providing the best possible service via phone, email, or chat. Your responsibilities range from managing advertiser accounts, developing compelling advertising solutions for brand advertisers, to developing scalable support solutions. You work within a diverse team with colleagues throughout Europe, sharing your advanced knowledge of Google products and advising your clients on the best strategy for them to achieve their desired results. Among your many attributes, you are a self-starter who is comfortable with a rapidly changing environment, and you have a strong desire to learn. You also boast experience in customer service, sales, marketing, or consulting.
Responsibilities:

* Provide superior technical support and build successful long term relationships with both internal and external clients for internal workflow applications and sales tools
* Troubleshoot, escalate and respond to product support requests from advertisers and sales teams
* Communicate effectively with engineering and other technical groups to enhance products and resolve customer issues
* Implement, troubleshoot, and support ad serving systems and other Internet-based applications and analyze support data to identify trends and communicate actionable insights to product stakeholders and sales
* Develop training materials and documentation

Minimum Qualifications:

* BA/BS degree (In lieu of degree, relevant skills or equivalent experience).

Preferred Qualifications:

* Demonstrable experience in customer support (ie.Outbound service), account management (direct and/or offline), Sales (product direct and/or offline), marketing project management.
* Excellent problem solving and communication skills. Demonstrated ability as a coach and mentor
* Proven ability to develop and strong client relationships.
* Internet technologies such as JavaScript, HTML, Flash, SQL databases and scripting languages such as PHP, Python.

Apply Now

CV/resume format: PDF (preferred), HTML, Word