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service desk engineer

Wipro Technologies

Name: Wipro Technologies

German, Portuguese, Russian
Code: NA
Gdańsk - pomorskie, Poland

Wipro Ltd (NYSE:WIT) is a global information technology, consulting and outsourcing company with 170,000+ workforce serving clients in 175+ cities across 6 continents. The company posted revenues of $7.7 Billion for the financial year ended Mar 31, 2016.

Service Desk Engineer
If you want to:
• Work in a global IT company
• Build your technical skills and grow your career in Information Technology
• Be a part of a European Service Desk and contribute to management support of a Media client
Send us your CV!

Location – Warsaw, Poland
Job Type – Fulltime.
What will you do?
• Answer customer’s IT related queries
• Provide technical support for incoming issues related to computer systems, software and hardware
• Run diagnostic programs to resolve issues
• Walk customer through problem-solving process
What experience do you need?
• Min. 1 year experience in Service Desk
• Being familiar with ITMS tools (IT Service Management), i.e.: ServiceNow, Remedy, Effecte, Jira; ticketing; Active Directory, Microsoft Exchange, MS Link, Citrix, VPN; Windows 7 and ideally Windows 10
• Be a proactive team player with a positive attitude
• Have excellent customer service skills
What can we offer?
• Employment based on an indefinite employment contract
• Bonus system, life insurance, medical care, sports card
• A manager who cares about team development. If your ambition is to grow within the team, you will have an opportunity to progress
• Do you want more? We will talk about what is important to you!

If interested kindly fill the below details so that we can process your candidature
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